11 Proven Solutions to Fix Google Play Store Not Working Issue on HTC U23

Google Play Store is a necessary and bundled service of any Android device. This app is required to download or even run any apps. So, getting an error like Play store not working or Play Store crashing is very unfortunate and a matter of a headache. Here we tried to put the best solution to overcome this issue. Keep reading this article for all the 11 best solutions.

Part 1. The recommended method to fix Google Play Store issues

If you search on the internet, you may find various tricks dealing with Google Play Store not working issue. However, either to try each of them or choose several to follow would certainly cost a lot of time. What’s more, we are not sure whether they will really work. Therefore, we would recommend you with a more effective and fast way, that is to use Dr.Fone - System Repair (Android) , a dedicated Android repair tool to fix Google Play Store, not working issues just in one click.

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A most effective method to fix Google Play Store not working

• Fix all Android system issues like the black screen of death, won’t turn on, system UI not working, etc.
• Industry’s 1st tool for one-click Android repair.
• Supports all the new HTC U23 devices like Galaxy S8, S9, etc.
• Step-by-step instructions provided. No technicals skills required.

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Brief steps to guide you through the process of fixing Google Play Store not working (followed by video tutorial):

1. Get this tool downloaded on your computer. Install and launch it, and you can find the following welcome screen displayed.

1. Select the option “System Repair”. In the new interface, click on the “Android Repair” tab.

1. Start fixing Google Play Store not working by clicking “Start”. Select and confirm the correct model details as instructed.

1. Activate the Download mode from your HTC U23.

1. After entering the Download mode, the Dr.Fone tool starts to download the correct firmware to your Android.

1. The downloaded firmware will be loaded and flashed to your HTC U23 to fix the Google Play Store not working issue.

1. Wait until the Android repair process is complete. Start your Android and Google Play Store, you can then find that the Google Play Store not working issue no longer exists.

Video tutorial to fix Google Play Store not working

Part 2: Other 10 common methods to fix Google Play Store issues

1. Fix Date and Time settings

Sometimes Google creates a problem connecting with the Play Store or Play store crashing due to the wrong date and time. The first and most common thing is you have to check if the date and time are updated or not. If not, update it first by following the below step by step guide.

Step 1 – First, go to the “Settings” of your device. Find ‘Date and time’ and tap on it.

Step 2 – Now you can see several options. Select “Automatic date and time”. This should override the wrong date and time your device have. Else, deselect the tick beside that option and select the date and time manually.

Step 3 – Now, go to the Play store and try to connect again. This should be working without any problem now.

2. Cleaning of Cache data of Play Store

This may happen that sometimes Google Play Store stopped working due to excessive unnecessary data stored in the cache of the HTC U23 device. So, clearing unnecessary data is very important to keep the application run smoothly. To do this, you need to follow the below steps.

Step 1 – Firstly, go to “Settings” on your device.

Step 2 – Now, navigate to the “Apps” option available at the settings menu.

Step 3 – Here you can find the “Google Play Store” app listed. Open it by tapping.

Step 4 – Now, you can find a screen like below. Tap on “Clear cache” to remove all the cache from the application.

Now, again try to open Google Play Store and you may successfully overcome the Play Store not working issue. If not, check the next solution.

3. Reset Play store by Clear data

If the above solution is not working for you, you might try this option instead. This step will erase all the app data, settings, etc so that it can be set up a fresh one. This will also fix the Google Play store not working issue. For this solution, use the following method step by step.

Step 1 – Like the previous method, head towards the settings and then find “Apps”

Step 2 – Now find “Google Play Store” and open it.

Step 3 – Now, instead of tapping “Clear cache”, tap on “Clear data”. This will erase all the data and settings from the Google Play store.

After this, open “Google Play Store” and now your problem might be solved now.

4. Reconnecting the Google account

Sometimes it may happen that removing and reconnecting your Google account may solve the Play Store not working issue. To do this, you need to follow the instructions below.

Step 1 – Go to the “Settings” and then find “Accounts”.

Step 2 – Upon opening the option, select “Google”. Now you can see your Gmail ID listed there. Tap on it.

Step 3 – Now click on the top right side three dots or “more” option. Here you can find the “Remove account” option. Select it to remove the Google Account from your Mobile.

Now, go back and try to open Google Play Store again. This should work now and enter your Google ID and password again to continue. If it’s still not working, move to the next solution.

5. Reinstall the latest version of Google Play Store

Google Play store can’t be uninstalled completed completely from your HTC U23. But disabling and reinstalling its latest version can resolve the Play Store crashing issue. For doing this, just follow the below guide.

Step 1 – First of all, go to “Settings” and then move on to “Security”. Then find “Device administration” here.

Step 2 – Upon clicking on this option, you can find “Android device manager”. Uncheck this and disable.

Step 3 – Now you can be able to uninstall Google play service by going into application manager.

Step 4 – After that, try to open any app that requires Google Play store to open, and that will automatically guide you to install the Google Play service. Now install the updated version of the Google Play service.

After installing, your problem might be solved by now. If not, try the next solution.

6. Clear Google Service Framework Cache

Besides the Google Play store, this is important to keep healthy the Google Service Framework as well. The cache and unnecessary data should be removed from there also. Follow the steps below.

Step 1 – Go to settings and then tap on “Application Manager”

Step 2 – Here you can find “Google Service Framework”. Open it.

Step 3 – Now, tap on “Clear cache”. And you are done.

Now go back and try to open Google Play store again. This might solve the Google Play Store has stopped the problem by now. If not, check the next solution.

7. Disable the VPN

The VPN is a service to get all the media outside your geographic location. This is also used to install a country-specific app in another country. But sometimes it can create a problem with Play Store crashing.  So, this is recommended to try disabling the VPN.

Step 1 – Go to the settings of your device.

Step 2 – Under the “networks”, click on “More”.

Step 3 – Here you can find “VPN”.  Tap on it and turn it off.

Now, again go back and try to open the Google Play Store. This may solve your problem now. If not, check the next solution.

8. Force stop Google Play Service

Google Play Store needs to be restart just like your PC. This is a really helpful and common trick to overcome the Play Store crashing issue on your HTC U23. To do this, follow the below steps.

Step 1- Go to settings and then go to the “Application Manager”.

Step 2 – Now find “Google Play Store” and click on it.

Step 3 – Here click on “Force Stop”. This allows the Google Play Store to stop.

Now, try to open Google Play store again and this time the service is being restarted and might work properly. If not, try the next solution.

9. Try a Soft Reset of your device

This easy to use solution will remove all the unnecessary temporary files of your device, close all recent apps, and make it clean. This is just rebooting your device. It won’t delete any data from your device.

Step 1 – Long press the “Power” button on your device.

Step 2 – Now, click on ‘Reboot’ or ‘Restart’ option. Your device will restart in some time.

After restarting, try to open the Google Play Store again and this time you should succeed. If any case, it’s not opening, try the last (but not the least) method by hard reset your Android.

10. Hard reset your device

If you have done with all of the above solutions and still Play Store crashing, and you are aggressive to get it, then only try this method. Using this method will delete all the data of your device. So take a backup of the whole. Follow the step by step instruction below.

Step 1 – Go to setting and find “backup and reset” there.

Step 2 – Click on it. And then Click on the “Factory data reset” option.

Step 3 – Now confirm your action and tap on the “Reset device”.

This will take a while to reset your device completely. After completion, start the Google Play Store and set up as a new device.

The above methods are the best 11 among all the solutions you can get for your Play Store not working on wifi or Play Store crashing error. Try one by one and you might get rid of this problem.

Fix HTC U23 Android System Webview Crash 2024 Issue

In recent months, the term “Android WebView crash 2023“ has become a common search term among Android users seeking solutions to these app crashes . The issue has been particularly prevalent on HTC U23 devices, but it has also affected users of other Android models.

Android WebView for Android apps allows you to see and interact with web pages without leaving your app. But lately, it’s been causing more headaches than it’s worth.

So, what’s going on with HTC U23 Android System WebView, and what can you do to fix its issues? Let’s take a look. This article will shed light on HTC U23 Android System WebView crashing apps, helping you understand what triggers them, how to identify them, and what you can do to prevent them from happening again.

Part 1: What Should We Know About HTC U23 Android System WebView Crashes?

This year, the term “Android WebView crash 2023“ has become a familiar and dreaded phrase. This issue has plagued Android users, causing app crashes, freezing , and frustration. But what exactly is Android WebView, and what triggers these apps to crash?

Android WebView is an integral component of Android apps, acting as the invisible engine that renders web content within these apps. It allows users to seamlessly browse websites, watch videos, and interact with web pages without switching to a separate browser. However, when WebView crashes, it disrupts this integrated experience, causing apps to malfunction.

Several signs can indicate an impending or ongoing Android WebView crash. These include:

• App Freezing

One of the earliest signs of an HTC U23 Android System WebView crash is the app freezing. The app may become unresponsive, refusing to respond to your taps or gestures.

• Unexpected App Closures

Another common sign is unexpected app closing. The app may shut down without warning, abruptly ending your activity. HTC U23 Android System WebView crashing apps can be disruptive if you are in the middle of a conversation, shopping online, or filling out an important form.

• Error Messages

Error messages can also provide valuable clues about the impending crash. These messages may appear as pop-ups or be displayed within the app itself.

• Slow Loading Times

Slow loading times can also be a sign of an impending crash. If webpages within the app take unusually long to load or images and other content appear pixelated or distorted, it could be a sign that HTC U23 Android System WebView is struggling to handle the workload.

But why does WebView crash Android smartphones? The answer involves several factors:

• Updates and Compatibility Issues

Updates are often intended to improve software stability and compatibility, but in some cases, they can introduce new bugs or compatibility issues that lead to crashes. It is particularly evident when app developers and WebView developers release updates that don’t fully align, causing conflicts.

• Insufficient Memory

HTC U23 Android System WebView requires a certain amount of memory to operate properly. If your device is running low on memory, it can cause HTC U23 Android System WebView to crash. It is more likely to happen on older devices with less RAM.

• Outdated HTC U23 Android System WebView

The WebView app is responsible for rendering web content within Android apps. Using an outdated version of WebView can introduce known bugs and security vulnerabilities that can cause crashes.

• Conflicts With Other Apps

WebView might crash if it conflicts with other resources or processes running on the HTC U23 device. It can happen if the HTC U23 device runs low on memory or other resource-intensive apps compete for system resources.

In the next section, you’ll explore potential solutions to keep your apps running smoothly.

Part 2: Android WebView Crashes? Here Are Quick and Proven Solutions

Now you’ve identified the signs and causes of HTC U23 Android System WebView crashing apps on your phone. While these issues can be frustrating, there are several quick and proven solutions to fix them.

Uninstall WebView Updates

If you’re experiencing apps crashing after a recent update, consider uninstalling those updates. This action can potentially revert to a more stable version of HTC U23 Android System WebView.

To do this on your HTC U23, navigate to Settings > Apps, then select HTC U23 Android System WebView. Tap the menu icon in the top right corner and tap Uninstall updates.

Update Android WebView

Regularly updating HTC U23 Android System WebView to the latest version is crucial for maintaining compatibility and addressing known bugs. Google releases updates to address these concerns, ensuring optimal performance and stability.

Check for available updates on HTC U23 devices by navigating to Settings > Apps. Then, select HTC U23 Android System WebView and tap App details in-store. If an update is available, tap Update to install it and restart your phone.

Update Google Chrome

Android WebView is closely tied to Google Chrome, and issues with Chrome can sometimes affect WebView functionality. As such, updating Chrome to the latest version can help address Android System and WebView forcibly closing your phone’s apps.

Open the Google Play Store and search for Google Chrome. If an update is available, tap Update to install it, then restart your device.

Clearing Cache and Data for Android WebView

Clearing the cache frees up phone storage and helps the app run more efficiently. To clear HTC U23 Android System WebView’s cache and data, go to Settings > Apps and select HTC U23 Android System WebView. Tap on Storage and tap Clear cache on the lower right corner of your screen.

Restart Device

A simple restart can often resolve temporary glitches or conflicts that might be causing Android WebView crashes. The specific steps to restart your phone will vary depending on your device type.

Check Internet Connection

A stable internet connection is essential for HTC U23 Android System WebView to render web content properly. If the internet connection is unstable or down, it can lead to crashes. Ensure you have a stable internet connection before using WebView-based apps.

Update Device Software

OS updates may introduce changes to the HTC U23 Android System WebView that make it more compatible with newer web standards and technologies. It can enhance the performance and stability of apps that rely on WebView for web content.

Check for available software updates by going to Settings > Software Update. If an update is required, tap on Download and install.

While problems like when the Android System WebView crashes Android phones are common, they don’t have to be a persistent problem for HTC U23 users. It’s also equally important to have effective solutions when app crashes occur. This is where Wondershare Dr.Fone steps in as a reliable and comprehensive solution for restoring app stability and overall phone performance.

Part 3: Restoring Apps and Phone Stability: A Step-by-Step Guide

Dr. Fone’s System Repair tool can help you resolve common Android scenarios, including Google Play Store malfunctions and persistent app crashes.

How To Use Dr.Fone for HTC U23 Android System WebView Crashing Apps?

Before attempting any repairs, it is crucial to back up your HTC U23 to prevent data loss. Once you have a secure backup, follow these steps to fix WebView app crashes and restore your HTC U23 to its optimal performance.

• Step 1: Download the Dr.Fone toolkit. Next, install the software on your desktop and launch it.

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• Step 2: Connect your HTC U23 to your computer using a USB cable. Dr.Fone will automatically detect and establish a connection.
• Step 3: Select the System Repair function from the Toolbox homepage and choose Android to confirm your device type.

• Step 4: Click Start to begin the process of fixing HTC U23 Android System WebView crashes. Next, choose your device details and follow the in-app instructions to put your device in Download mode.

• Step 5: Dr.Fone will analyze your device’s system and download the firmware to solve the root cause of the issue.

• Step 6: Confirm your device information in the dialogue box. Dr.Fone will proceed to repair the detected WebView-related problems.

• Step 7: Once the repair is complete, your device will restart, and HTC U23 Android System WebView crashing apps should no longer occur.

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Conclusion

The “Android WebView crash 2023“ issue was widespread for many Android users. The common issues encountered were app crashes, slow loading times, and error messages. Fortunately, these problems are manageable with the right approach.

By understanding the signs and causes of HTC U23 Android System WebView crashes, you can take proactive measures to prevent them. Quick fixes such as clearing cache and data or updates can often resolve the issue promptly.

For more comprehensive troubleshooting, Dr. Fone’s mobile solution offers a reliable and user-friendly approach. Its advanced capabilities effectively tackle app crashing issues, providing you peace of mind that your phone is functioning optimally.

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Calls on HTC U23 Go Straight to Voicemail? 12 Fixes

Have you ever experienced incoming calls to your phone go straight to voicemail without ringing? It can be frustrating, especially if you’re expecting an important call. It could be due to simple things like turning down the volume or forgetting to turn off the Do Not Disturb mode. In other cases, it might be because you accidentally blocked the caller’s number.

In most cases, incoming calls going to voicemail without ringing are common. However, if it’s happening frequently or for all calls, your phone may have a problem.

This article will discuss why incoming phone calls go straight to voicemail and how to fix the problem. We’ll also show you how to use Wondershare Dr.Fone, a powerful Android System Repair tool, to solve such issues. So, if you’re uncertain why that last call went straight to voicemail, keep reading, and we’ll cover everything you need to know.

Part 1: Not Ringing? Here’s Why Calls on Your Phone Go Straight to Voicemail

If an incoming call to your cell phone goes straight to voicemail without ringing, there could be a few reasons. Here’s what to look for and what you should do to fix it:

1. Turn Off Do Not Disturb (DND) Mode

DND mode is a feature that silences all incoming calls, notifications, and alerts. If DND mode is enabled, your cell phone goes straight to voicemail when someone calls. To turn off DND mode, swipe down from the top of the screen to open the notification settings panel, then tap the Do not disturb icon.

Here’s an alternative way:

• Step 1: Open the Settings app and go to Notifications.
• Step 2: Tap Do not disturb.

• Step 3: Toggle Do Not Disturb offto disable the mode.

2. Turn Off Call Forwarding

One reason calls go straight to voicemail without ringing is if you enabled call forwarding. Call forwarding is a feature that redirects incoming calls to another number. To turn off call forwarding:

• Step 1: Open the Phone Dialer app on your device, then tap the menu icon and select Settings.

• Step 2: Navigate to Supplementary services > Call forwarding.

3. Disable Call Barring

If a phone call went straight to voicemail, another possible explanation is the call barring. It is a feature that restricts calls from being made or received on your phone. If activated, it can cause incoming calls to a phone to go straight to voicemail. To turn off call barring on HTC U23 devices:

• Step 1: Open the Phone Dialer app, then tap the menu icon in the top right corner.
• Step 2: Go to Settings > Supplementary services > Call barring, then tap OK.
• Step 3: Select Voice call, then turn off your preferred outgoing and incoming calls. When prompted, enter 0000 as a password.

4. Update Your Phone’s Software

Sometimes, software bugs can cause problems with incoming calls, which may be why your last incoming call went straight to voicemail. If your phone runs outdated software, try updating it to the latest version.

To check for updates, open the Settings app and go to Software update or System update. For a seamless update experience, follow the step-by-step instructions on your mobile screen.

5. Reset Network Settings

If the incoming calls on your phone go straight to voicemail, consider resetting your phone’s network settings. Network settings control how your phone connects to the cellular network. If these settings are not set up correctly, incoming calls may not be able to reach your device.

Note: Resetting your network settings will erase any saved Wi-Fi networks and Bluetooth pairings, requiring you to re-enter them after the reset is complete.

To reset your network settings on most Android devices:

• Step 1: Open the Settings app on your smartphone, then tap System or General Management.
• Step 2: Go to Reset > Reset Network Settings and confirm the action.

6. Turn Off Bluetooth

When Bluetooth is on, it can interfere with your device’s ability to receive calls, causing them to go straight to voicemail without ringing. To turn off Bluetooth on an Android device, you can do one of the following:

• Swipe down from the top of the screen to open the Quick Settingspanel, then tap the Bluetooth icon to turn it off.

• Go to Settings> Connections > Bluetooth and toggle the switch off.

It should help ensure that calls come through to your phone instead of going to voicemail.

7. Check Airplane Mode

If turning off Bluetooth didn’t solve the issue, another possible cause could be that your phone is in Airplane Mode. Airplane Mode turns off all wireless connections on your phone, including cellular service, which can cause calls to dial straight to voicemail. There are two ways to turn off Airplane mode on Android:

Using the Settings app:

• Step 1: Open the Settings app.
• Step 2: Tap Network & internet.
• Step 3: Toggle off Airplane mode or Flight mode.

Using the Quick Settings panel:

• Step 1: Swipe down from the top of the phone screen to access the Quick Settings panel.
• Step 2: Look for the Airplane mode or Flight mode icon, then tap it to turn it off.

8. Check Blocked Numbers

“My boyfriend’s phone goes straight to voicemail when someone is calling. Any idea why that might be?”

Do you also find yourself asking what does it mean? It could be that he has blocked that phone number. To check this:

• Step 1: Open the Phone dialer app.
• Step 2: Tap the menu icon in the top right corner and select Settings.
• Step 3: Tap Block numbers. If you find the number in the blocked list, remove it to ensure that their calls come through to the phone.

If you still have trouble reaching your boyfriend, try calling him from a different number. If your call didn’t go through, you know that he hasn’t blocked your number and that there may be another issue with his phone.

9. Turn Off Google One VPN

If you’re using Google One VPN, try turning it off to see if that fixes the problem. Some users have reported that Google One VPN can cause incoming calls to a phone to go straight to voicemail. To turn off Google One VPN:

• Step 1: Open the Google One app on your HTC U23.
• Step 2: At the bottom, go to the Benefits tab, then tap View Details below the Online protection with a VPN section.

• Step 3: Toggle off Enable VPN.

10. Contact Your Carrier

If your phone calls go straight to voicemail after trying all the above, contact your carrier for help. They may be able to troubleshoot the problem or determine if there is a service outage in your area.

And if your carrier confirms that there is no service outage or billing-related block, the problem may be with your phone itself. You may need to try resetting your phone to factory settings or taking it to a repair shop.

11. The Caller Used Ringless Voicemail

Ringless voicemail is a service that allows businesses to bypass your phone’s ringtone and send you pre-recorded messages directly to voicemail. Ringless voicemail is often used for marketing purposes. If you think you’re receiving ringless voicemail calls, you can contact the company calling you and ask them to remove you from their list.

Part 2: Not Clear About the Root Cause? Troubleshoot Directly by Wondershare Dr.Fone

If you’re unsure what’s causing your calls to go straight to voicemail, you can try using the Dr.Fone System Repair tool. This software can scan and repair your phone for any underlying problems, which may fix the issue and get your calls ringing again.

Dr.Fone supports over 1000 Android models, including unlocked HTC U23 models and models from carriers like AT&T and Vodafone. It has an intuitive interface and is easy to use, even for beginners. Learn below the steps on how to use Dr.Fone System Repair to fix incoming calls that dial straight to voicemail:

• Step 1: Download Dr.Fone on your computer, then launch it once installed.

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• Step 2: Connect your smartphone to your desktop or computer using a USB cable. Next, from the Toolbox homepage, select System Repair.

• Step 3: Select Android as the HTC U23 device type.

• Step 4: Click Start to begin repairing your smartphone.

• Step 5: Select the HTC U23 device details on the Name, Model, Country, and Carrier drop-down lists. Next, select the agreement checkbox, then click Next to proceed.

• Step 6: Follow the in-app instructions to enter Download mode on your HTC U23, then click Next.

• Step 7: Wait while the app downloads the firmware; once done, click Fix Now.

• Step 8: Enter the code in the input box to verify the HTC U23 device information in the dialogue box, then click Confirm.

• Step 9: The app will start repairing the system issue on your HTC U23. Once completed, your app should restart, then click Done to close the app.

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Conclusion

When your phone calls go straight to voicemail without ringing, it can be a frustrating and disruptive experience. Not only do you miss important calls from work, friends, or family, but it also leaves you feeling disconnected and out of the loop. As a temporary measure to avoid missing important calls, check your voicemail regularly.

For a prompt solution, consider using Dr.Fone if incoming calls on your phone go straight to voicemail. It is a powerful mobile solution that can also address other system problems, including stuck boot loops, app crashes, black screens, and bricked devices. If you consistently experience this issue, it’s advisable to reach out to a professional for assistance.

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