11 Proven Solutions to Fix Google Play Store Not Working Issue on Huawei Nova Y71

Google Play Store is a necessary and bundled service of any Android device. This app is required to download or even run any apps. So, getting an error like Play store not working or Play Store crashing is very unfortunate and a matter of a headache. Here we tried to put the best solution to overcome this issue. Keep reading this article for all the 11 best solutions.

Part 1. The recommended method to fix Google Play Store issues

If you search on the internet, you may find various tricks dealing with Google Play Store not working issue. However, either to try each of them or choose several to follow would certainly cost a lot of time. What’s more, we are not sure whether they will really work. Therefore, we would recommend you with a more effective and fast way, that is to use Dr.Fone - System Repair (Android) , a dedicated Android repair tool to fix Google Play Store, not working issues just in one click.

Dr.Fone - System Repair (Android)

A most effective method to fix Google Play Store not working

• Fix all Android system issues like the black screen of death, won’t turn on, system UI not working, etc.
• Industry’s 1st tool for one-click Android repair.
• Supports all the new Huawei Nova Y71 devices like Galaxy S8, S9, etc.
• Step-by-step instructions provided. No technicals skills required.

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Brief steps to guide you through the process of fixing Google Play Store not working (followed by video tutorial):

1. Get this tool downloaded on your computer. Install and launch it, and you can find the following welcome screen displayed.

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1. Select the option “System Repair”. In the new interface, click on the “Android Repair” tab.

1. Start fixing Google Play Store not working by clicking “Start”. Select and confirm the correct model details as instructed.

1. Activate the Download mode from your Huawei Nova Y71.

1. After entering the Download mode, the Dr.Fone tool starts to download the correct firmware to your Android.

1. The downloaded firmware will be loaded and flashed to your Huawei Nova Y71 to fix the Google Play Store not working issue.

1. Wait until the Android repair process is complete. Start your Android and Google Play Store, you can then find that the Google Play Store not working issue no longer exists.

Video tutorial to fix Google Play Store not working

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Part 2: Other 10 common methods to fix Google Play Store issues

1. Fix Date and Time settings

Sometimes Google creates a problem connecting with the Play Store or Play store crashing due to the wrong date and time. The first and most common thing is you have to check if the date and time are updated or not. If not, update it first by following the below step by step guide.

Step 1 – First, go to the “Settings” of your device. Find ‘Date and time’ and tap on it.

Step 2 – Now you can see several options. Select “Automatic date and time”. This should override the wrong date and time your device have. Else, deselect the tick beside that option and select the date and time manually.

Step 3 – Now, go to the Play store and try to connect again. This should be working without any problem now.

2. Cleaning of Cache data of Play Store

This may happen that sometimes Google Play Store stopped working due to excessive unnecessary data stored in the cache of the Huawei Nova Y71 device. So, clearing unnecessary data is very important to keep the application run smoothly. To do this, you need to follow the below steps.

Step 1 – Firstly, go to “Settings” on your device.

Step 2 – Now, navigate to the “Apps” option available at the settings menu.

Step 3 – Here you can find the “Google Play Store” app listed. Open it by tapping.

Step 4 – Now, you can find a screen like below. Tap on “Clear cache” to remove all the cache from the application.

Now, again try to open Google Play Store and you may successfully overcome the Play Store not working issue. If not, check the next solution.

3. Reset Play store by Clear data

If the above solution is not working for you, you might try this option instead. This step will erase all the app data, settings, etc so that it can be set up a fresh one. This will also fix the Google Play store not working issue. For this solution, use the following method step by step.

Step 1 – Like the previous method, head towards the settings and then find “Apps”

Step 2 – Now find “Google Play Store” and open it.

Step 3 – Now, instead of tapping “Clear cache”, tap on “Clear data”. This will erase all the data and settings from the Google Play store.

After this, open “Google Play Store” and now your problem might be solved now.

4. Reconnecting the Google account

Sometimes it may happen that removing and reconnecting your Google account may solve the Play Store not working issue. To do this, you need to follow the instructions below.

Step 1 – Go to the “Settings” and then find “Accounts”.

Step 2 – Upon opening the option, select “Google”. Now you can see your Gmail ID listed there. Tap on it.

Step 3 – Now click on the top right side three dots or “more” option. Here you can find the “Remove account” option. Select it to remove the Google Account from your Mobile.

Now, go back and try to open Google Play Store again. This should work now and enter your Google ID and password again to continue. If it’s still not working, move to the next solution.

5. Reinstall the latest version of Google Play Store

Google Play store can’t be uninstalled completed completely from your Huawei Nova Y71. But disabling and reinstalling its latest version can resolve the Play Store crashing issue. For doing this, just follow the below guide.

Step 1 – First of all, go to “Settings” and then move on to “Security”. Then find “Device administration” here.

Step 2 – Upon clicking on this option, you can find “Android device manager”. Uncheck this and disable.

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Step 3 – Now you can be able to uninstall Google play service by going into application manager.

Step 4 – After that, try to open any app that requires Google Play store to open, and that will automatically guide you to install the Google Play service. Now install the updated version of the Google Play service.

After installing, your problem might be solved by now. If not, try the next solution.

6. Clear Google Service Framework Cache

Besides the Google Play store, this is important to keep healthy the Google Service Framework as well. The cache and unnecessary data should be removed from there also. Follow the steps below.

Step 1 – Go to settings and then tap on “Application Manager”

Step 2 – Here you can find “Google Service Framework”. Open it.

Step 3 – Now, tap on “Clear cache”. And you are done.

Now go back and try to open Google Play store again. This might solve the Google Play Store has stopped the problem by now. If not, check the next solution.

7. Disable the VPN

The VPN is a service to get all the media outside your geographic location. This is also used to install a country-specific app in another country. But sometimes it can create a problem with Play Store crashing.  So, this is recommended to try disabling the VPN.

Step 1 – Go to the settings of your device.

Step 2 – Under the “networks”, click on “More”.

Step 3 – Here you can find “VPN”.  Tap on it and turn it off.

Now, again go back and try to open the Google Play Store. This may solve your problem now. If not, check the next solution.

8. Force stop Google Play Service

Google Play Store needs to be restart just like your PC. This is a really helpful and common trick to overcome the Play Store crashing issue on your Huawei Nova Y71. To do this, follow the below steps.

Step 1- Go to settings and then go to the “Application Manager”.

Step 2 – Now find “Google Play Store” and click on it.

Step 3 – Here click on “Force Stop”. This allows the Google Play Store to stop.

Now, try to open Google Play store again and this time the service is being restarted and might work properly. If not, try the next solution.

9. Try a Soft Reset of your device

This easy to use solution will remove all the unnecessary temporary files of your device, close all recent apps, and make it clean. This is just rebooting your device. It won’t delete any data from your device.

Step 1 – Long press the “Power” button on your device.

Step 2 – Now, click on ‘Reboot’ or ‘Restart’ option. Your device will restart in some time.

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After restarting, try to open the Google Play Store again and this time you should succeed. If any case, it’s not opening, try the last (but not the least) method by hard reset your Android.

10. Hard reset your device

If you have done with all of the above solutions and still Play Store crashing, and you are aggressive to get it, then only try this method. Using this method will delete all the data of your device. So take a backup of the whole. Follow the step by step instruction below.

Step 1 – Go to setting and find “backup and reset” there.

Step 2 – Click on it. And then Click on the “Factory data reset” option.

Step 3 – Now confirm your action and tap on the “Reset device”.

This will take a while to reset your device completely. After completion, start the Google Play Store and set up as a new device.

The above methods are the best 11 among all the solutions you can get for your Play Store not working on wifi or Play Store crashing error. Try one by one and you might get rid of this problem.

[8 Quick Fixes] Unfortunately, Snapchat has Stopped on Huawei Nova Y71

Have you ever been deep in conversation with a loved one or friend, taking advantage of all the funny filters and games Snapchat has to offer when you’ve suddenly been presented with the ‘Unfortunately, Snapchat has Stopped’ error code? This is usually followed by the app crashing back to the main menu.

If so, don’t worry; you’re not alone. Snapchat crashing in this way is nothing new, but it can be incredibly annoying when it keeps happening and stops you from enjoying the conversations you care about.

Fortunately, there are plenty of solutions out there to help you out and get the app working again as it should do. Today, we’re going to explore them all to help you get back to what you were doing before and as though there was never a problem.

Part 1. Install Snapchat again from Google Play Store

One of the best ways to resolve the Snapchat crashing problem or Snap Map not working issue is to delete the app and reinstall it again. When you’re using your phone, there is data continually flowing around and data being sent here, there, and everywhere.

During these processes, bugs can occur, and if they can’t sort themselves out, the best thing to do is to reset your app and start from a fresh installation. Here’s how to do it.

Step 1: Hold down the Snapchat app from your main menu and press the ‘x’ button to uninstall the app.

Step 2: Open the Google App Store from your device and search ‘Snapchat’ in the search bar. Find the official app page and download the app onto your device.

Step 3: The app will automatically install itself once downloaded. Open the app, sign in to your account using your log-in details, and you should be able to use the app like normal.

Part 2. Check for new Snapchat Updates

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Hand in hand with the problem above, sometimes a bug can restrict Snapchat from working, or perhaps your personal update settings. If you receive a Snapchat from someone with an upgraded version, this can crash your app.

Here’s how to make sure you’re running the latest version of Snapchat is Snapchat isn’t responding.

1. Launch the Play Store and navigate to the My Apps and Games page
2. Tap the Update button
3. The app will now automatically update to the latest version

Part 3. Wipe the cache of Snapchat

If you have a lot of data in your Snapchat cache, this can cause the app to become overloaded in which you’ll need to clear it to start again and refresh the app. This is a common problem that can cause Snapchat has stopped working error.

Here’s how to fix it.

1. Open the Snapchat app and tap the Profile icon on the top left-hand side of your screen

   

2. Tap the Settings gear icon on the top right

   

3. Scroll down the Settings menu and tap the Clear Cache option

![wipe cahce of snapchat crashing - step 3](https://images.wondershare.com/drfone/article/2019/04/snapchat-cache-three.png)

4. Here, you can choose to Clear All, but you can select individual areas if you prefer

   

5. Tap the Confirm option to clear your cache preference completely

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Part 4. Fix the system issues that caused Snapchat stopping

If you’re experiencing the Snapchat crashing on Android often, or you’re experiencing similar errors with other apps, this can be an indication that there’s something wrong with your Android operating system.

The best way to fix this is to repair your device using the software known as Dr.Fone - System Repair (Android). This is a powerful repair system that can completely recover your device from any errors, including the Snapchat keeps crashing error.

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Dedicated repair tool to fix Snapchat crashing on Android.

• Recover your device from any problem, including black screen or unresponsive screen.
• Supports over 1000+ unique Android devices, models, and brands.
• Trusted by over 50+ million customers around the world.
• Can fully repair faults with your Huawei Nova Y71’s firmware in a few simple steps.
• One of the most user-friendly applications in the world.

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To help you make the most of this Android repair software and to fix your Snapchat not responding error, here’s a step-by-step guide on how to use it.

Step 1: Download the Dr.Fone - System Repair (Android) software to your computer. Install the software to your Mac or Windows computer by following the onscreen instructions.

Once completed, open the software, so you’re on the main menu.

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Step 2: From the main menu, click the System Repair option, followed by the Android option. Of course, if you have an iOS device you want to repair in the future, the option is there if you want it. Also, connect your Huawei Nova Y71 to your computer using the USB cable.

Step 3: Confirm details.

On the next screen, use the drop-down menus to confirm the model, brand, operating system, and carrier of your device. Click Next to confirm the details are correct.

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Step 4: You’ll now need to put your phone into Download Mode, sometimes referred to as Recovery Mode. For this, you can follow the onscreen instructions. Make sure your device stays connected to your computer throughout this process.

The method will slightly differ depending on whether your device has a home button, so make sure you follow the right instructions for your individual device.

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Step 5: Once in Download Mode, the software will now download and install a fresh version of your Huawei Nova Y71’s operating system. This can take some time, so make sure your device stays connected, and your computer stays on and doesn’t shut down.

Step 6: That’s it! Once you see the screen saying your device has been repaired, you’ll be able to close the Dr.Fone - System Repair (Android) software, disconnect your phone, and can start using Snapchat as normal without the Snapchat not responding error coming up!

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Part 5. Check for the Android update

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Similar to some of the other solutions we’ve listed above, if you’re using an outdated version of the Android operating system, but the latest version of Snapchat is coded to the most recent, this can be a cause for the Snapchat crashing on Android problem to occur.

Fortunately, it’s easy to check to make sure you’re running the latest version of Android and to download and install the update if you need it. Here’s how, which will help to sort out your Snapchat keeps crashing Android problems.

Step 1: Open the Settings menu on your Huawei Nova Y71 and select the About Phone option.

Step 2: Tap the ‘Check for Updates’ option. If an update is available, you’ll then have the option to Install Now or Install Overnight. If no update is available, you’ll see a notification stating your device is up to date and no action is needed.

Part 6. Connect to another Wi-Fi

In some cases, you may be trying to connect to a Wi-Fi network that’s not very stable. This may keep cutting the connection to your device, which in turn is causing Snapchat to crash on Android.

To resolve this, you can simply try connecting to another Wi-Fi network or a data plan to see whether this is the problem. If so, changing network and then using the Snapchat app should stop any error messages from occurring.

Step 1: Open the Settings menu on your Huawei Nova Y71, followed by the Wi-Fi option.

Step 2: Tap the new Wi-Fi network you’re currently connected to, and then tap the ‘Forget’ option, to stop your phone connecting to it.

Step 3: Now tap the new Wi-Fi network you want to connect to. Insert the Wi-Fi security code and connect. Now try reopening and using the Snapchat to see if you can use it.

Part 7. Stop using the custom ROM

If you’re running a custom Android ROM on your device, with some versions of the ROM and some apps, you’re going to experience errors simply because of the way the apps and the ROMs are coded and designed.

Unfortunately, there’s no easy fix to this, and if you want to continue using the app, you’ll need to reflash your Huawei Nova Y71 back to its original firmware, and then wait until the ROM developers update the ROM to be compatible with social apps like Snapchat.

However, this reflashing process is simple thanks to the Dr.Fone - System Repair (Android) software that we listed above. To follow the detailed step-by-step guide, follow the steps on Part 4 of this article, or follow the quick guide instructions below.

1. Download and install the Dr.Fone - System Repair (Android) software to your computer
2. Connect your Huawei Nova Y71 to your Windows computer using the USB cable
3. Open the software and click the Repair option.
4. Select the Android device repair option
5. Make sure your carrier and device information are correct
6. Put your device into Download Mode by following the onscreen instructions
7. Allow the software to repair your Huawei Nova Y71 automatically

Part 8. Reset the factory settings of your Android

One of the last resorts you can take is factory resetting your Huawei Nova Y71 back to its original settings. From the day you first started using your device, you’ve been using the system and downloading files and apps, and over time this increases the chances of creating a bug.

However, by resetting your device to factory settings, you can reset these bugs and get your apps and device working again free from the Unfortunately, Snapchat has stopped error message. Here’s how to factory reset your device.

Make sure you back up your personal files from your device first like your photos and music files because factory resetting your device will clear your device’s memory.

Step 1: Tap the Settings menu on your device and click the Backup and Reset option.

Step 2: Click the Reset Phone option. That’s it! The phone will take several minutes to complete the process, after which your phone will be reset to its original state.

Strategies for Apps That Won’t Download From Play Store On Huawei Nova Y71

The frustration of apps not downloading in the Google Play Store can annoy users. A seamless download experience is crucial for user satisfaction and app success. When you encounter such issues, they disrupt the interaction expected from your device.

The inconvenience can impact user trust and the overall perception of an app’s reliability. Addressing these challenges is crucial to maintaining a satisfied user experience and ensuring the success of apps on the platform. Explore the article below to learn what to do when apps not downloading from the Play Store issue appears.

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Part I. 7 Usual Reasons Behind Apps Not Downloading in Google Play Store

The reasons below collectively contribute to the frustration users experience when apps are unable to download from the Play Store:

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Connectivity Issues

Slow or unstable internet connections can interfere with the download process. It often leads to failed or delayed app installations. You will experience frustration when faced with connectivity issues, impacting your ability to access desired apps.

Insufficient Storage

Limited available storage on the Huawei Nova Y71 device prevents the installation of new apps. Users may find it challenging to manage their storage effectively. It can hinder the expansion of your app library and impact the overall device functionality.

Outdated Play Store Version

Running an outdated version of the Play Store can cause compatibility issues with the newest versions of apps. You’ll miss out on new features and improvements, affecting the overall user experience and the efficiency of the Play Store.

Google Account Authentication Problems

Issues with verifying Google accounts can restrict access to the Play Store. It prevents you from downloading or updating apps. Authentication problems pose a significant barrier, impacting your ability to stay current with app versions.

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App Download Restrictions

Device settings or parental controls may impose restrictions on certain app downloads. You may encounter limitations in accessing specific apps. It can affect the Huawei Nova Y71 device’s versatility.

Incorrect Date and Time Settings

Inaccurate date and time settings on the Huawei Nova Y71 device can disrupt the Play Store’s functionality. You’ll face obstacles in downloading apps due to authentication errors or syncing issues. It can have a negative impact on the overall user experience.

Play Store Bugs and Glitches

Technical issues within the Play Store, such as bugs or glitches, can lead to failed downloads. You may encounter unexpected errors, causing uncertainty and potential distrust in the reliability of the app platform.

If you encounter any of these issues, having a reliable tool to fix them is essential. Wondershare Dr.Fone - System Repair offers a solution if you cannot download from the Play Store. The platform ensures you can download apps again with a high success rate in minutes.

Part II. Having a Third-Party Tool Is Essential To Safeguard Your Apps

Dr.Fone - System Repair is a dependable alternative offering a comprehensive solution to various Android-related problems. Its key features set it apart, making it an essential asset for users facing app download challenges.

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Key Features

The summarized points show why Dr.Fone is a flexible and powerful tool for Android users with various phone models.

Supports up to 1000+ Android Models

Dr.Fone System Repair boasts compatibility with a vast range of Android models. It provides a universal solution for users regardless of their device. The extensive support ensures that users with diverse Android devices can rely on the tool for effective issue resolution.

Fixes All Kinds of Android Problems in Minutes

The tool is designed to address a wide array of Android problems. Whether it’s connectivity issues, authentication problems, or glitches within the Play Store, Dr.Fone - System Repair solves these issues within minutes. Its efficiency in tackling diverse problems makes it a valuable asset for users seeking a quick and reliable solution.

High Success Rate Without Data Loss

One of the standout features of Dr.Fone - System Repair is its high success rate in problem resolution without causing data loss. You can have confidence that your apps and important data remain intact throughout the repair process. It ensures a smooth solution and maintains the integrity of the user’s device and data.

When grappling with persistent issues hindering app downloads on the Google Play Store, having a reliable third-party tool becomes essential to safeguard your apps and ensure a seamless user experience. The next section will show you how to use the platform to fix the apps not downloading in the Google Play Store problem.

Part III. First Choice: Use Dr.Fone - System Repair for App Downloading Issues

Using Dr.Fone - System Repair to resolve app downloading issues is straightforward. Here are three simple steps to effectively address app-related challenges:

**Note:**It is highly recommended that you back up your Android data before using Dr.Fone for Android repair.

• Step 1: Download and install Dr.Fone - System Repair on your computer. Launch the program and select System Repair from the available options.

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• Step 2: Connect your Huawei Nova Y71 to the computer using a USB cable. Dr.Fone will detect your device, and you’ll be prompted to choose your device’s type. Select Android Repair.

• Step 3: Follow the on-screen instructions until the app downloads the correct firmware for your device. As it downloads, Dr.Fone will verify it and put your device details on display. You can install the firmware on your Huawei Nova Y71 by choosing Fix Now.

• Step 4: Initiating the system repair process will be accompanied by a progress bar visible on the screen. Upon completion, a prompt window will emerge, presenting a completion message.

• If you can download apps successfully, click Doneto close the tool.

• If the problem persists, select TryAgain to rerun the process.

If you can’t download Dr.Fone for some reason, you can try these common fixes to try to resolve your app download issues on your device

Part IV. 8 Other Methods of Resolving Common App Downloading Issues

Here are 8 other methods to troubleshoot and resolve common app downloading problems:

Check Internet Connection

A stable internet connection is essential for downloading apps. Do an Internet signal check to ensure you are connected to a reliable Wi-Fi network or have a strong mobile data signal. If the connection is weak, consider switching to a more robust network.

Free Up Storage Space

Insufficient storage on your device can hinder app installations. Navigate to the Huawei Nova Y71 device settings, access the Storage section, and clear unnecessary files or apps. Creating more space ensures a smoother download experience.

Update the Play Store

An outdated Play Store version may lead to compatibility issues. Open the Google Play Store, go to Settings, and tap the Play Store version. If an update is available, install it to ensure compatibility with the latest apps.

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Clear Play Store Cache and Data

Cached data in the Play Store can sometimes cause download problems. Head to the Huawei Nova Y71 device settings and open Apps or Application Manager. Locate Google Play Store, and tap Storage. Clear both the cache and data to refresh the app.

Verify Google Account

Authentication issues with your Google account can prevent app downloads. Confirm that your Google account is properly verified. Go to the Huawei Nova Y71 device settings, select Accounts, and ensure your Google account is active and synced.

Check Date and Time Settings

Incorrect date and time settings may disrupt the authentication process. Verify that your device’s date and time are set correctly. Enable automatic date and time settings to ensure accuracy.

Review Download Restrictions

Device settings or parental controls might impose restrictions on certain app downloads. Examine the download restrictions in the Huawei Nova Y71 device settings and adjust them accordingly to allow for the installation of desired apps.

Restart the Huawei Nova Y71 device

Sometimes, a simple restart can resolve various issues. Power off your device, wait a few seconds and then power it back on. This can help refresh system processes and eliminate temporary glitches.

Conclusion

Ensuring a smooth app download experience demands attention to various factors. From connectivity to storage management, each step contributes to resolving download challenges. The careful review of date/time settings and download restrictions further enhances the process when you cannot download from the Play Store.

For persistent issues, consider Dr.Fone - System Repair. The app is a viable option, providing a comprehensive approach. Embracing these measures ensures you can easily fix apps that won’t download from the Play Store. Having a reliable tool beside you also fosters an uninterrupted and enjoyable downloading journey from the Play Store.