11 Proven Solutions to Fix Google Play Store Not Working Issue on Infinix Note 30

Google Play Store is a necessary and bundled service of any Android device. This app is required to download or even run any apps. So, getting an error like Play store not working or Play Store crashing is very unfortunate and a matter of a headache. Here we tried to put the best solution to overcome this issue. Keep reading this article for all the 11 best solutions.

Part 1. The recommended method to fix Google Play Store issues

If you search on the internet, you may find various tricks dealing with Google Play Store not working issue. However, either to try each of them or choose several to follow would certainly cost a lot of time. What’s more, we are not sure whether they will really work. Therefore, we would recommend you with a more effective and fast way, that is to use Dr.Fone - System Repair (Android) , a dedicated Android repair tool to fix Google Play Store, not working issues just in one click.

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A most effective method to fix Google Play Store not working

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• Supports all the new Infinix Note 30 devices like Galaxy S8, S9, etc.
• Step-by-step instructions provided. No technicals skills required.

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Brief steps to guide you through the process of fixing Google Play Store not working (followed by video tutorial):

1. Get this tool downloaded on your computer. Install and launch it, and you can find the following welcome screen displayed.

1. Select the option “System Repair”. In the new interface, click on the “Android Repair” tab.

1. Start fixing Google Play Store not working by clicking “Start”. Select and confirm the correct model details as instructed.

1. Activate the Download mode from your Infinix Note 30.

1. After entering the Download mode, the Dr.Fone tool starts to download the correct firmware to your Android.

1. The downloaded firmware will be loaded and flashed to your Infinix Note 30 to fix the Google Play Store not working issue.

1. Wait until the Android repair process is complete. Start your Android and Google Play Store, you can then find that the Google Play Store not working issue no longer exists.

Video tutorial to fix Google Play Store not working

Part 2: Other 10 common methods to fix Google Play Store issues

1. Fix Date and Time settings

Sometimes Google creates a problem connecting with the Play Store or Play store crashing due to the wrong date and time. The first and most common thing is you have to check if the date and time are updated or not. If not, update it first by following the below step by step guide.

Step 1 – First, go to the “Settings” of your device. Find ‘Date and time’ and tap on it.

Step 2 – Now you can see several options. Select “Automatic date and time”. This should override the wrong date and time your device have. Else, deselect the tick beside that option and select the date and time manually.

Step 3 – Now, go to the Play store and try to connect again. This should be working without any problem now.

2. Cleaning of Cache data of Play Store

This may happen that sometimes Google Play Store stopped working due to excessive unnecessary data stored in the cache of the Infinix Note 30 device. So, clearing unnecessary data is very important to keep the application run smoothly. To do this, you need to follow the below steps.

Step 1 – Firstly, go to “Settings” on your device.

Step 2 – Now, navigate to the “Apps” option available at the settings menu.

Step 3 – Here you can find the “Google Play Store” app listed. Open it by tapping.

Step 4 – Now, you can find a screen like below. Tap on “Clear cache” to remove all the cache from the application.

Now, again try to open Google Play Store and you may successfully overcome the Play Store not working issue. If not, check the next solution.

3. Reset Play store by Clear data

If the above solution is not working for you, you might try this option instead. This step will erase all the app data, settings, etc so that it can be set up a fresh one. This will also fix the Google Play store not working issue. For this solution, use the following method step by step.

Step 1 – Like the previous method, head towards the settings and then find “Apps”

Step 2 – Now find “Google Play Store” and open it.

Step 3 – Now, instead of tapping “Clear cache”, tap on “Clear data”. This will erase all the data and settings from the Google Play store.

After this, open “Google Play Store” and now your problem might be solved now.

4. Reconnecting the Google account

Sometimes it may happen that removing and reconnecting your Google account may solve the Play Store not working issue. To do this, you need to follow the instructions below.

Step 1 – Go to the “Settings” and then find “Accounts”.

Step 2 – Upon opening the option, select “Google”. Now you can see your Gmail ID listed there. Tap on it.

Step 3 – Now click on the top right side three dots or “more” option. Here you can find the “Remove account” option. Select it to remove the Google Account from your Mobile.

Now, go back and try to open Google Play Store again. This should work now and enter your Google ID and password again to continue. If it’s still not working, move to the next solution.

5. Reinstall the latest version of Google Play Store

Google Play store can’t be uninstalled completed completely from your Infinix Note 30. But disabling and reinstalling its latest version can resolve the Play Store crashing issue. For doing this, just follow the below guide.

Step 1 – First of all, go to “Settings” and then move on to “Security”. Then find “Device administration” here.

Step 2 – Upon clicking on this option, you can find “Android device manager”. Uncheck this and disable.

Step 3 – Now you can be able to uninstall Google play service by going into application manager.

Step 4 – After that, try to open any app that requires Google Play store to open, and that will automatically guide you to install the Google Play service. Now install the updated version of the Google Play service.

After installing, your problem might be solved by now. If not, try the next solution.

6. Clear Google Service Framework Cache

Besides the Google Play store, this is important to keep healthy the Google Service Framework as well. The cache and unnecessary data should be removed from there also. Follow the steps below.

Step 1 – Go to settings and then tap on “Application Manager”

Step 2 – Here you can find “Google Service Framework”. Open it.

Step 3 – Now, tap on “Clear cache”. And you are done.

Now go back and try to open Google Play store again. This might solve the Google Play Store has stopped the problem by now. If not, check the next solution.

7. Disable the VPN

The VPN is a service to get all the media outside your geographic location. This is also used to install a country-specific app in another country. But sometimes it can create a problem with Play Store crashing.  So, this is recommended to try disabling the VPN.

Step 1 – Go to the settings of your device.

Step 2 – Under the “networks”, click on “More”.

Step 3 – Here you can find “VPN”.  Tap on it and turn it off.

Now, again go back and try to open the Google Play Store. This may solve your problem now. If not, check the next solution.

8. Force stop Google Play Service

Google Play Store needs to be restart just like your PC. This is a really helpful and common trick to overcome the Play Store crashing issue on your Infinix Note 30. To do this, follow the below steps.

Step 1- Go to settings and then go to the “Application Manager”.

Step 2 – Now find “Google Play Store” and click on it.

Step 3 – Here click on “Force Stop”. This allows the Google Play Store to stop.

Now, try to open Google Play store again and this time the service is being restarted and might work properly. If not, try the next solution.

9. Try a Soft Reset of your device

This easy to use solution will remove all the unnecessary temporary files of your device, close all recent apps, and make it clean. This is just rebooting your device. It won’t delete any data from your device.

Step 1 – Long press the “Power” button on your device.

Step 2 – Now, click on ‘Reboot’ or ‘Restart’ option. Your device will restart in some time.

After restarting, try to open the Google Play Store again and this time you should succeed. If any case, it’s not opening, try the last (but not the least) method by hard reset your Android.

10. Hard reset your device

If you have done with all of the above solutions and still Play Store crashing, and you are aggressive to get it, then only try this method. Using this method will delete all the data of your device. So take a backup of the whole. Follow the step by step instruction below.

Step 1 – Go to setting and find “backup and reset” there.

Step 2 – Click on it. And then Click on the “Factory data reset” option.

Step 3 – Now confirm your action and tap on the “Reset device”.

This will take a while to reset your device completely. After completion, start the Google Play Store and set up as a new device.

The above methods are the best 11 among all the solutions you can get for your Play Store not working on wifi or Play Store crashing error. Try one by one and you might get rid of this problem.

Full Guide: How To Fix Connection Is Not Private on Infinix Note 30

Are you encountering the “your connection is not private” issue on your phone? We found many Android users have increasingly expressed their frustrations with this recurring problem while browsing on the internet.

Usually, you can just reload the page to fix the error. But in case it doesn’t help, you may need to look for more advanced solutions. In the following discussion, we will delve into why this “your connection is not private” on Android happens and explore solutions that work for you.

Part 1: Addressing Your Connection Is Not Private on Android

First of all, what does “your connection is not private” on Android mean? To answer this question, it’s essential to understand that this error is often associated with Secure Socket Layer (SSL) protocol issues.

SSL is a cryptographic protocol created to establish a secure communication channel over the internet. Its primary purpose is to ensure the confidentiality and integrity of data exchanged between a user’s device and a website’s server.

The error message appears when there’s a problem with the SSL/TLS (Transport Layer Security) certificate of the website you are trying to access. This certificate is a digital document that authenticates the website and encrypts the data transmitted between the user’s device and the server.

Some common factors that could trigger the “your connection is not private” on Chrome Android error:

1. Expired or invalid SSL certificate of the website;

Certificates are issued for a specific period, and if the website owner fails to renew it in time, your browser will detect it as not secure.

2. There is a mismatch between the domain on the certificate and the actual domain you are trying to visit;

This discrepancy might occur due to a misconfiguration on the website or, in some cases, due to a man-in-the-middle attack where a third party intercepts the communication between your device and the server.

3. No HTTPS enforcement;

Another reason for the issue is if the installed SSL certificate doesn’t turn on the “force HTTPS” option. This means visitors might be using the non-secure HTTP version of the site instead of the safe URL.

So, the error serves as a warning to users, indicating that the connection may not be secure and sensitive information could be at risk.

Browsers, including those on Android devices, prioritize user safety and privacy. They will block access to potentially compromised websites to prevent data theft or unauthorized access. That’s why when you get the “your connection is not private” message on Android, you can’t access the website.

Part 2: What The Error Codes in “Your Connection Is Not Private” Mean

When “your connection is not private” on Chrome Android error shows up, it often comes along with specific error codes that can indicate the root cause of the issue. Understanding these error codes is crucial for troubleshooting and resolving the problem effectively.

1. ERR_CERT_SYMANTEC_LEGACY: Unsupported Symantec-issued certificate

This error code indicates that the website you are attempting to access is equipped with an unsupported Symantec-issued certificate. Symantec, a prominent Certificate Authority, had faced concerns about the security of its certificate issuance processes.

As a result, major browsers, including Google Chrome, no longer support certificates issued by Symantec. If you encounter this error, it implies that the website’s SSL certificate is outdated and needs to be updated with a certificate from a trusted Certificate Authority.

2. NET::ERR_CERT_AUTHORITY_INVALID: Unauthenticated SSL certificate

The presence of this error code suggests that the SSL certificate of the website cannot be authenticated by your browser. This could occur if the certificate is self-signed or issued by an unrecognized Certificate Authority.

3. NET::ERR_CERT_DATE_INVALID: Date and time mismatch

This error code points to a discrepancy between your Infinix Note 30’s date and time settings and the information on the website’s SSL certificate, as they have expiration dates. If the date and time settings on your device are incorrect, it may prevent the certificate from being validated. Correcting your device’s date and time settings should resolve this issue.

4. SSL certificate error: Generic or unspecified problem

This is a more generic error message that indicates a problem with the website’s SSL certificate without specifying the exact nature of the issue. It could indicate various issues, such as an expired certificate, a misconfiguration in the certificate chain, or other SSL-related problems.

Part 3: How To Fix Your Connection Is Not Private on Android

Encountering the “your connection is not private” error on Android can be a frustrating experience. Fortunately, there are various methods to address and fix this issue, depending on its underlying cause.

In this section, we will explore some effective solutions to help you regain a secure and private connection.

Method 1: Clear your cache

When you use the internet, web browsers store information about your online activities in cached data and cookies to speed things up. However, having too much of this data can cause problems instead. It might even stop your browser from connecting securely.

So, clearing your browser cache and data can be a quick and simple “your connection is not private” Android fix. Follow the steps here:

• Step 1: Open and launch Chrome.
• Step 2: Access the Menu (the three dots button) to open the Settings. Select Privacy and Security > Clear Browsing Data.
• Step 3: Opt for the “All Time” option and click “Clear Data” to erase your cache.

After successfully clearing your browser cache and data, revisit the website to check if the problem persists.

Method 2: Repair the Android system

Addressing the “your connection is not private” to fix on Android involves examining both the Infinix Note 30 device and the website. If clearing browser data doesn’t help, there might be an issue with your Android system. One solution is to use the Wondershare Dr.Fone system repair tool to fix the issues safely.

How to perform system repair with Dr.Fone:

• Step 1. Open the Repair Tool

Start by launching Wondershare Dr.Fone on your computer. Go to the Toolbox section and connect your Infinix Note 30. Choose System Repair and pick Android as your device type.

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• Step 2. Begin Repair

Click Start on the new screen to kick off the repair. Since you’re dealing with a connection private issue on Android, select System Damage.

• Step 3. Fill in the Infinix Note 30 device Details

The platform will detect your Infinix Note 30’s brand. Confirm the Name, Model, Country, and Carrier. If your device is unlocked, choose OPEN in the Carrier section. Agree to the warning, click Next, and proceed with the repair.

• Step 4. Activate Download Mode

Follow the instructions to put your Infinix Note 30 into Download Mode. Once in Download Mode, you will start downloading the firmware.

• Step 5. Confirm Installation

Remember, the repair may erase data. It’s advisable to back up your data first before starting the repair. Enter “000000” to confirm the repair process, shown by a progress bar.

When done, click Done if your Android starts properly. If not, click Try Again to repeat the process.

Method 3: Check and fix the date and time on your Android

Since the error code “NET::ERR_CERT_DATE_INVALID” indicates a mismatch between the date and time on your device and your browser, you need to adjust the date and time settings on your Android to fix it.

The specific steps can vary based on your Android model, but the general approach involves locating the “date and time” settings on your phone. How to fix the date and time on Android to bypass “your connection is not private” on Chrome Android:

• Step 1: Go to your Infinix Note 30’s Settings > Date & Time.
• Step 2: Switch on the “Automatic Date & Time” to sync with the network-provided time.

Method 4: Perform factory reset

If nothing else works, there might be malware on your phone causing trouble. It’s crucial to eliminate this threat before further damage occurs. The recommended action is to perform a factory reset on your phone.

However, keep in mind that this process can result in data loss, so it’s essential to back up your data beforehand. Follow the steps to perform a factory reset on Android:

• Step 1: Go to your Android Settings.
• Step 2: Select Backup and Reset > Factory data reset. Then, opt to erase all data.

Most of the time, you won’t need to go to the extreme of a factory reset. The simpler solutions mentioned earlier should take care of the Security Certificate Error on your Android.

Conclusion

By now, you should have a good grasp of the “Your Connection Is Not Private” problem on Android. This issue typically arises from complications with the SSL certificate of the website, designed to ensure a secure connection.

When you see the error message, it often comes with specific codes that indicate the underlying problem. Several methods can be employed to fix the “Your Connection Is Not Private” on Android. Clearing the browser cache, repairing the Android system using tools like Dr.Fone, checking and fixing date and time settings, and performing a factory reset as a last resort are among the solutions.

By prioritizing user safety and following the step-by-step approach in this guide, you can navigate and resolve this common internet browsing challenge on your Infinix Note 30s.

Android Safe Mode - How to Turn off Safe Mode on Infinix Note 30?

Safe mode on Android is very useful to get rid of dangerous apps and malware. This allows the user to perform a uninstall of the crashed or malicious apps by putting safe mode on Android. Now the question is how to remove safe mode? In this article, we have discussed in detail how to get out of safe mode and also discussed some frequently asked questions. Keep reading this article.

Part 1: How to turn off safe mode on Android?

This is very important to turn off the safe mode after you put the safe mode on Android. Your mobile performance is limited in this mode. So you have to turn off safe mode. For doing this, there are some methods. Try to apply them one by one. If you succeed, stop there. Else go to the next method.

Method 1: Restarting the Infinix Note 30 device

This is the easiest method to turn off the safe mode in Android. To use this method, follow the steps below.

Step 1 – Tap and hold the power button of your Infinix Note 30.

Step 2 – You could find the option “Restart”. Tap on it. (If you have only one option, move to the step no 2)

Step 3 – Now, your phone will boot up in some time and you can see the Infinix Note 30 device is no more on safe mode.

This method, if goes well, will turn off safe mode in Android from your device. IF not, move to the next method instead.

Method 2: Do a soft reset:

The soft reset is very easy to perform. It won’t delete any of your personal files etc. Besides, it clears all the temp files and unnecessary data and recent apps so that you get a healthy device. This method is very good for turning off Safe mode on Android.

Step 1 – Tap and hold the power button.

Step 2 – Now, select “Power off” from the given option. This will make your device off.

Step 3 – Wait a few seconds and then turn it on again.

This time you can see your phone is no more in safe mode. Also, your junk files have been also removed. If you still find the Infinix Note 30 device is the safe mode, follow the next method.

Method 3: Break all power

This method is sometimes very helpful to turn off safe mode on android by disconnecting all the power as well as resetting the SIM card.

Step 1 – Take the back cover off from the Infinix Note 30 device and remove the battery. (Not all devices will give you this facility)

Step 2 – Take out the SIM card.

Step 3 – Reinsert the SIM card and insert the battery again.

Step 4 – Turn the Infinix Note 30 device on by tapping and holding the power button.

Now, you can see your device is out of safe mode. If you still find your device in Safe mode, see the next method.

Method 4: Wipe the cache of the Infinix Note 30 device.

The cache of the Infinix Note 30 device sometimes creates an obstacle in overcoming the safe mode on Android. To solve this issue, follow the steps below.

Step 1 – Turn on your device in safe mode. It can generally be done by tapping the home, power, and volume up button on Android device. If this combination is not working for you, search the internet with your device model number.

Step 2 – Now you can find the recovery mode screen. Navigate to the “Wipe cache” option with the volume up and down button and select the option by tapping the power button.

Step 3 – Now follow on-screen instruction and your device will be rebooted.

After successful completion of this method, your device should no longer be in safe mode. If the problem still persists, the only solution is to do a factory reset. This will erase all the data from your device. So take backup of your internal storage.

Method 5: Factory data reset

To factory data reset, you have to follow the below steps.

Step 1 – Enter in the recovery mode by following the steps mentioned earlier.

Step 2 – Now select “Factory data reset” from the given options.

Step 3 – Now, follow the on-screen instructions and your device will be factory reset.

After this method, you can successfully get rid of the safe mode on Android. Restore your data from the backup you created.

Watch the video below to turn off safe mode on your phone:

Part 2: How to put the phone in safe mode?

If some apps or programs create a problem on your device, the solution is safe mode. Safe mode allows you to uninstall the app or the program out of your device safely. So, safe mode on Android is quite useful sometimes. Let’s have a look at how to turn on safe mode in Android.

Before this, remember to take a backup of your Infinix Note 30. We recommend you to use the Dr.Fone - Phone Backup (Android). This tool is the best in its class to provide users with a very easy-to-use user interface yet powerful solution.

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Always remember to use this tool before you enter in the safe mode as you never know what will happen next and you might end up with factory resetting. This, as the result, will erase all your valuable data. So always perform backup data before you proceed.

To enter the safe mode, follow the instructions below.

Step  1 – First of all, long press the power button and let the Power options appear.

Step 2 – Now, long press on the “Power off” option. This will instantly ask you if you want to reboot into safe mode. Select the option and your device will reboot in safe mode.

If you are using Android version 4.2 or earlier, turn off the Infinix Note 30 device and turn it on the back by tapping the power button. When the logo appears, tap and hold the volume down button. This will allow the Infinix Note 30 device to boot in safe mode.

Follow these steps carefully and now you can see a “Safe Mode” written at the corner of your device. This will confirm that you have successfully entered in Safe mode on Android.

Part 3: Safe mode on Android FAQs

In this section, we’ll discuss some frequently asked questions about the safe mode. Some users have many questions regarding the safe mode. Here we’ll try to cover some of them.

1. Why is My Infinix Note 30 on safe mode?

This is a very common question around the world. For many Android device users, it’s quite common to see your phone in safe mode suddenly. Android is a secure platform and if your device sees any threat from your recently installed apps or any programs that want to harm your device; it would go into safe mode automatically. Sometimes, you might accidentally perform the steps discussed in part 2 and boot your device in safe mode.

2. Safe mode won’t turn off on My Infinix Note 30

For the solution to remove safe mode from your device you must follow the step-by-step methods as mentioned in part 1. This will surely take your device out of the safe mode.

The safe mode is a very useful program for any Android device. But it limits the programs of Android and you must remove safe mode after uninstalling the harmful app. This article showed you how to turn off safe mode easily.

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