11 Proven Solutions to Fix Google Play Store Not Working Issue on Motorola Defy 2

Google Play Store is a necessary and bundled service of any Android device. This app is required to download or even run any apps. So, getting an error like Play store not working or Play Store crashing is very unfortunate and a matter of a headache. Here we tried to put the best solution to overcome this issue. Keep reading this article for all the 11 best solutions.

Part 1. The recommended method to fix Google Play Store issues

If you search on the internet, you may find various tricks dealing with Google Play Store not working issue. However, either to try each of them or choose several to follow would certainly cost a lot of time. What’s more, we are not sure whether they will really work. Therefore, we would recommend you with a more effective and fast way, that is to use Dr.Fone - System Repair (Android) , a dedicated Android repair tool to fix Google Play Store, not working issues just in one click.

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Brief steps to guide you through the process of fixing Google Play Store not working (followed by video tutorial):

1. Get this tool downloaded on your computer. Install and launch it, and you can find the following welcome screen displayed.

1. Select the option “System Repair”. In the new interface, click on the “Android Repair” tab.

1. Start fixing Google Play Store not working by clicking “Start”. Select and confirm the correct model details as instructed.

1. Activate the Download mode from your Motorola Defy 2.

1. After entering the Download mode, the Dr.Fone tool starts to download the correct firmware to your Android.

1. The downloaded firmware will be loaded and flashed to your Motorola Defy 2 to fix the Google Play Store not working issue.

1. Wait until the Android repair process is complete. Start your Android and Google Play Store, you can then find that the Google Play Store not working issue no longer exists.

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Video tutorial to fix Google Play Store not working

Part 2: Other 10 common methods to fix Google Play Store issues

1. Fix Date and Time settings

Sometimes Google creates a problem connecting with the Play Store or Play store crashing due to the wrong date and time. The first and most common thing is you have to check if the date and time are updated or not. If not, update it first by following the below step by step guide.

Step 1 – First, go to the “Settings” of your device. Find ‘Date and time’ and tap on it.

Step 2 – Now you can see several options. Select “Automatic date and time”. This should override the wrong date and time your device have. Else, deselect the tick beside that option and select the date and time manually.

Step 3 – Now, go to the Play store and try to connect again. This should be working without any problem now.

2. Cleaning of Cache data of Play Store

This may happen that sometimes Google Play Store stopped working due to excessive unnecessary data stored in the cache of the Motorola Defy 2 device. So, clearing unnecessary data is very important to keep the application run smoothly. To do this, you need to follow the below steps.

Step 1 – Firstly, go to “Settings” on your device.

Step 2 – Now, navigate to the “Apps” option available at the settings menu.

Step 3 – Here you can find the “Google Play Store” app listed. Open it by tapping.

Step 4 – Now, you can find a screen like below. Tap on “Clear cache” to remove all the cache from the application.

Now, again try to open Google Play Store and you may successfully overcome the Play Store not working issue. If not, check the next solution.

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3. Reset Play store by Clear data

If the above solution is not working for you, you might try this option instead. This step will erase all the app data, settings, etc so that it can be set up a fresh one. This will also fix the Google Play store not working issue. For this solution, use the following method step by step.

Step 1 – Like the previous method, head towards the settings and then find “Apps”

Step 2 – Now find “Google Play Store” and open it.

Step 3 – Now, instead of tapping “Clear cache”, tap on “Clear data”. This will erase all the data and settings from the Google Play store.

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After this, open “Google Play Store” and now your problem might be solved now.

4. Reconnecting the Google account

Sometimes it may happen that removing and reconnecting your Google account may solve the Play Store not working issue. To do this, you need to follow the instructions below.

Step 1 – Go to the “Settings” and then find “Accounts”.

Step 2 – Upon opening the option, select “Google”. Now you can see your Gmail ID listed there. Tap on it.

Step 3 – Now click on the top right side three dots or “more” option. Here you can find the “Remove account” option. Select it to remove the Google Account from your Mobile.

Now, go back and try to open Google Play Store again. This should work now and enter your Google ID and password again to continue. If it’s still not working, move to the next solution.

5. Reinstall the latest version of Google Play Store

Google Play store can’t be uninstalled completed completely from your Motorola Defy 2. But disabling and reinstalling its latest version can resolve the Play Store crashing issue. For doing this, just follow the below guide.

Step 1 – First of all, go to “Settings” and then move on to “Security”. Then find “Device administration” here.

Step 2 – Upon clicking on this option, you can find “Android device manager”. Uncheck this and disable.

Step 3 – Now you can be able to uninstall Google play service by going into application manager.

Step 4 – After that, try to open any app that requires Google Play store to open, and that will automatically guide you to install the Google Play service. Now install the updated version of the Google Play service.

After installing, your problem might be solved by now. If not, try the next solution.

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6. Clear Google Service Framework Cache

Besides the Google Play store, this is important to keep healthy the Google Service Framework as well. The cache and unnecessary data should be removed from there also. Follow the steps below.

Step 1 – Go to settings and then tap on “Application Manager”

Step 2 – Here you can find “Google Service Framework”. Open it.

Step 3 – Now, tap on “Clear cache”. And you are done.

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Now go back and try to open Google Play store again. This might solve the Google Play Store has stopped the problem by now. If not, check the next solution.

7. Disable the VPN

The VPN is a service to get all the media outside your geographic location. This is also used to install a country-specific app in another country. But sometimes it can create a problem with Play Store crashing.  So, this is recommended to try disabling the VPN.

Step 1 – Go to the settings of your device.

Step 2 – Under the “networks”, click on “More”.

Step 3 – Here you can find “VPN”.  Tap on it and turn it off.

Now, again go back and try to open the Google Play Store. This may solve your problem now. If not, check the next solution.

8. Force stop Google Play Service

Google Play Store needs to be restart just like your PC. This is a really helpful and common trick to overcome the Play Store crashing issue on your Motorola Defy 2. To do this, follow the below steps.

Step 1- Go to settings and then go to the “Application Manager”.

Step 2 – Now find “Google Play Store” and click on it.

Step 3 – Here click on “Force Stop”. This allows the Google Play Store to stop.

Now, try to open Google Play store again and this time the service is being restarted and might work properly. If not, try the next solution.

9. Try a Soft Reset of your device

This easy to use solution will remove all the unnecessary temporary files of your device, close all recent apps, and make it clean. This is just rebooting your device. It won’t delete any data from your device.

Step 1 – Long press the “Power” button on your device.

Step 2 – Now, click on ‘Reboot’ or ‘Restart’ option. Your device will restart in some time.

After restarting, try to open the Google Play Store again and this time you should succeed. If any case, it’s not opening, try the last (but not the least) method by hard reset your Android.

10. Hard reset your device

If you have done with all of the above solutions and still Play Store crashing, and you are aggressive to get it, then only try this method. Using this method will delete all the data of your device. So take a backup of the whole. Follow the step by step instruction below.

Step 1 – Go to setting and find “backup and reset” there.

Step 2 – Click on it. And then Click on the “Factory data reset” option.

Step 3 – Now confirm your action and tap on the “Reset device”.

This will take a while to reset your device completely. After completion, start the Google Play Store and set up as a new device.

The above methods are the best 11 among all the solutions you can get for your Play Store not working on wifi or Play Store crashing error. Try one by one and you might get rid of this problem.

How to Fix Android App Not Installed Error on Motorola Defy 2 Quickly?

App not installed on Android is no more an unknown Error Code during Application installation as many people experience it on a day-to-day basis. An “Application not installed” error message usually pops up when you are trying to download and install an App with a .apk file extension from somewhere other than the Google Play Store. The error is very confusing at first but makes sense when you realize that this unknown Error Code during Application installation is neither a software issue nor a hardware problem. It is a direct outcome of what you do with your device. Yes, you heard that right. Your faulty actions can cause Android App not installed error.

What to do when trying to install the Android APK it says “app not installed”? It is terrible that you can’t install App on your device. But in this article, you will know more about the causes behind this error and the best ways to fix it, read on, here is all you need to know.

Part 1: Common reasons for the “Android App not installed” error

You may ask: Why can’t I download apps on my Motorola Defy 2? Understanding the underlying causes of the “Android App Not Installed” error is crucial for resolving the issue effectively. So, what are the reasons for Android App not installed error? Given below are a few reasons:

1. Insufficient storage

Android software and if data such as photos, videos, music, messages, apps, contacts, emails, etc are stored in the internal memory there is not adequate storage left for another App, leading to Android App not installed error.

2. Corrupted/Contaminated App file

When you do not download Apps from the Play Store and choose another platform to do so, App files are usually corrupted and hence cannot be installed on your device smoothly. You should be doubly sure of the source from where you download an App, check its extension name, and make an effort not to install contained files.

3. SD Card not mounted in the Motorola Defy 2 device

At times your phone could be connected to your PC or another electronic device that can access the SD Card from your device. In such situations when you install an App and choose to save it to your SD Card, you will see Android App not installed error because the App cannot find the SD card as it is not mounted in your device.

4. Storage location

You must be aware that certain Apps work their best when stored in the Motorola Defy 2 device’s internal memory, whereas others need to be located on an SD Card. If you do not save the App in an appropriate location, you will find that the App isn’t installed because of an unknown Error Code.

5. Corrupt storage

Corrupted storage, especially a corrupted SD Card, is known to cause the Android App isn’t installed error. Even the internal storage can get clogged due to unnecessary and unwanted data, some of which might contain an element that disturbs the storage location. Take this issue seriously as a corrupted SD Card and even clogged up internal memory can put your device in danger.

6. Application Permission

Software operations running in the background and App Permission are not new concepts. Such errors can also cause the Unknown Error Code during App installation.

7. Incorrect file

If you already have an App installed but download another variant of it having a distinct signed or unsigned certificate can also make the Android App not installed error pop-up. This sounds technical, but this and all the other reasons listed above can be tackled by you.

The Unknown Error Code during Application installation can occur due to any one or more of the reasons stated above. So read them carefully and understand them well to avoid such glitches in the future.

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Part 2: One-click to fix App not installed on Android error

So App not installed on your Motorola Defy 2 or tablet? The most horrible part is that this issue may come out of the corruption in the system files. In this situation, Android apps won’t be installed no matter what measures you take. Android system repair is the only effective solution to deal with this issue.

Android system repair used to require high technical skills. But most of the users know little about technical things. Well, worry not! Dr.Fone - System Repair (Android) allows you to repair Android easily, that is, complete the fix with just one click.

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Note: Getting your Android system repaired may erase the existing device data. It is recommended that you should back up your Android data before starting the Android repair.

The following steps illustrate how to fix the “Android App not installed” error in one click:

1. Install Dr.Fone on your Windows. After that, launch it, and click “System Repair”. Connect your Android to the computer.

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2. Select the “Android” option and click “Start”.

3. Select device information, such as brand, name, model, country, etc., from each field, and type “Next”.

4. Follow the on-screen instructions to boot your Android in download mode, and allow the tool to download the firmware to your device.

5. After the firmware is downloaded, the tool will start to repair your Android, hereby fixing the “Android App not installed” error.

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Part 3: How to fix App not installed error on Android

We understand that it can be a tricky situation to be in when Android App not installed error pops up, but what if we tell you can get rid of it in easy and simple steps? Yes, there is!

#1. Delete unnecessary files/Apps

Insufficient storage can prevent the app from being installed. Make some storage space on your device by cleaning unwanted data and deleting extra media and other files. You can also get rid of heavy Apps by:

Visiting “Settings” on your device. Then select “Manage apps”, “Application Manager” or “Apps” (varies based on device model or version) from the list of options before you.

Now select the App you wish to uninstall and wait for the App Info screen to open, then click on “Uninstall” as shown in the screenshot.

You can also uninstall the unnecessary application on the home screen, just long-press the app you want to uninstall until you see the “uninstall” icon. Click “Uninstall”, then, you need to click “OK” to confirm the uninstall process.

#2. Use only Google Play Store

As you are all aware, the Play Store is specially designed for Android software and contains only trusted and safe Apps. It is often known as the “Android Market” because it is loaded with different types of Apps to stiffly all your needs so that you don’t have to rely on other third-party sources to purchase/install Apps.

#3. Mount your SD Card

Another remedy for Android App not installed error is to make sure that the SD card inserted in your device is not inaccessible.

To check the same:

First, disconnect your Motorola Defy 2 from your PC and then visit “Settings” on your Android and select “Storage” from the options that appear. Finally, click on “Mount SD Card” at the Storage Info screen.

You can now restart your device and try to install the app now, it should work!

#4. Choose App location wisely

It is advisable to not tamper with the App’s location and let the software decide where it needs to be placed. As far as possible, let the Apps be in your device’s internal memory.

#5. Format SD Card

The chances of your SD Card being corrupted are very high. You can format it either while it is in your device or externally.

Now to Clean up your SD Card, simply visit “Settings” and select “Storage” and tap on “Format SD Card” and mount it once again to use it smoothly.

#6. App Permissions

You can reset App permissions to combat the Android App not installed error by Visiting “Settings” and then selecting “Apps”. Now access the Apps menu and hit “Reset App Preferences” or “Reset application permissions”. This will allow third-party apps to get installed on your device.

#7. Choose the correct App file

Make sure to always download an App file only from a trusted and safe source to avoid any errors during installation.

#8. Reboot your device

Finally, if nothing else works, restart your device to end all operations which could be causing the said error. To reboot, just press the power button till you see a pop-up. Select “Restart” and wait for your device to reboot.

Conclusion

Encountering the “App Not Installed” error on Android can be frustrating, but by understanding the causes and implementing the appropriate solutions, you can overcome this issue. We saw that Android App not installed error can be fixed quickly if you keep in mind the tips given in this article. However, please ensure that you follow each instruction carefully to avoid any further goof up.

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What to Do if Google Play Services Keeps Stopping on Motorola Defy 2

Is the annoying Google Play Services error constantly popping up on your phone? Is it happening while reading, gaming, or browsing social media?

The error constantly plagues thousands of Android users, and it can be incredibly frustrating when you’re using the phone for something important or doing something entirely unrelated to the Google Play app.

Oddly enough, the “Unfortunately, Google Play Services has stopped.” error isn’t severe – you can fix it with a few general and easy-to-do fixes, a factory reset, or a system repair. Below, you’ll find info about why it’s happening and a list of ten possible solutions.

Why Am I Getting the Message “Google Play Services Keeps Stopping?”

Computers and phones often speak in error codes and apps that stop working. Even minor connectivity issues can cause these problems, leaving you wondering what’s wrong with your device or displaying the “Unfortunately, Google Play Services has stopped working.” error message.

Software errors are another set of problems that can also cause this issue. Namely, an average phone user has at least 40 installed apps, and sometimes these apps don’t play well together. They generate problems or steal resources from each other, such as RAM, causing crashes and errors.

There’s also the issue of wrong app versions. Although each Android phone uses the Android operating system, these systems can be vastly different, and the apps built for them can be made to be phone-specific and only run on a specific phone model.

That’s also the case with Google Play Store and Google Play Services.

Why Google Play Services Keeps Stopping

The Google Play Services keeps stopping error is an infamous one, and it can appear for various reasons and even on brand new phones. However, these causes can be categorized into three groups, which are:

1. Network Issues
2. Software Errors
3. Wrong Play Services Version

Regardless of what’s causing the issue on your phone, we’ve compiled a list of ten possible solutions, and you can find those below.

Solutions to Try When Google Play Services Keeps Stopping

There are many solutions for the issue of Google Play Services that keeps stopping. We’ve listed the most famous and effective ones, and you’ll find them below in no particular order. Try them out and see whether they fix the issue.

1. Do a Factory Reset

A factory reset on any smartphone removes all your data on the phone’s internal storage and can even wipe your SD card clean if you select the option. Before you reset your phone to factory settings, ensure you’ve backed up all your essential apps and files. When you’re ready, you can do a factory reset by following these steps:

• Step 1: Go into Settingsand search for “reset.”
• Step 2: Choose Factory reset.
• Step 3: Tap the Erase all dataor Reset device at the bottom, whichever button is there.

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![android factory reset](https://images.wondershare.com/drfone/article/2023/06/fix-google-play-services-keeps-stopping-2.jpeg)

• Step 4: Input your password and confirm the action.

Your phone will now restart and start the reset process. Once the factory reset completes, your phone will look brand new, and you’ll need to install all your apps again. Moreover, your Google Play Services app will likely get fixed by this, too.

2. Update Your System

As keeping your phone’s system and apps updated to the latest possible version is essential and recommended for the best performance and highest efficiency, you can try updating it to see whether it fixes your Google Play Services error. Here’s how:

• Step 1: Open the Settings
• Step 2: Head into System> System update.
• Step 3: If there’s an update available, click it and go through the process of updating your phone’s system.

Restarting your phone after an update, even if it doesn’t restart itself, is highly advisable, ensuring that the new updates apply without issues.

3. Revert to the Previous Version

As we’ve discussed the wrong Play Services versions above, it’s worth noting that sometimes even the developers can make mistakes and roll out the wrong version for your phone. So, if you notice that the phone is getting the error after you’ve updated Google Services or the Play Store, you can quickly revert to the previous version, and here’s how:

• Step 1: Head into Settings> Apps > Google Play Services.
• Step 2: Press the Disablebutton at the bottom of the screen.
• Step 3: Restart the phone, repeat the process by clicking Enablethis time, and restart the phone again.

As these are system apps, you can’t remove them from the phone, and disabling them will only remove the updates, leaving you with a base version that came with your phone out of the box.

4. Uninstall the App’s Updates and Reinstall

Like reverting to the previous version, you can also try reinstalling updates to fix the Google Play Services has stopped working error. The process is similar to the one above, but we’ve still included the steps. Here’s how you can do that:

• Step 1: Go into Settings> Apps and find Google Play Services.
• Step 2: Tap it and press Uninstall Updatesat the bottom.

![uninstall google play services updates](https://images.wondershare.com/drfone/article/2023/06/fix-google-play-services-keeps-stopping-3.jpeg)

• Step 3: Exit the Settingsapp and restart the phone.
• Step 4: Open the Play Storeapp and head into the app’s settings by clicking your profile icon. Then scroll to the bottom, and tap Settings.
• Step 5: Find and tap the Play Store versionto update your Google Play Services.

As you’re already there, you might as well update all other apps after you tap Manage apps & device. That will ensure that older and not-up-to-date apps aren’t causing the issue.

5. Check Storage

Believe it or not, one of the leading causes of the Google Play Services issue is a phone overfilled with apps. Namely, if you have insufficient storage, the Google Play Store app will likely crash and display errors such as “Unfortunately, Google Play Services has stopped working.”

Head into your phone’s Settings and select Storage to see how your phone’s doing storage-wise. Deleting a few apps you don’t use and transferring your photo and video library to a PC is highly advisable if your phone’s storage space lacks gigabytes.

6. Do a System Repair

Although the other solutions here are general fixes that might help, a system repair might take a bit longer but will undoubtedly fix your issue. You can use the Wondershare Dr.Fone app to repair the system and eliminate the annoying “Unfortunately, Google Play Services has stopped working” error.

Moreover, Dr. Fone works on Android and iOS devices and can fix various phone issues, including boot loops, a white screen of death, a stuck phone, etc. That’s why we’ve included a guide on using it for an Android phone issue. Here’s how:

• Step 1: Launch the Wondershare Dr.Fone app on your PC and head into Toolkit> System Repair > Android.

  

• Step 2: Select the type of issue you want to fix > Start.

![start the android system repair](https://images.wondershare.com/drfone/guide/android-system-repair-1.png)

• Step 3: Select the make and model of your phone so that Dr.Fone can find the appropriate Android software.

  

• Step 4: Connect the phone to the PC via a USB cable and follow the on-screen instructions to put the phone into Download Mode. The instructions are available for both phones with and without the home button.

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7. Clear Cache

The easiest and the most obvious fix for many Android apps is clearing the app’s cache. Here’s how you can do that for Google Play Services and Google Play Store:

• Step 1: Go into Settings> Apps and find the Google Play Store

• Step 2: Tap Storageand hit the Clear cache

  

• Step 3: Repeat the process for the Google Play Services

If this doesn’t work, move on to another possible fix.

8. Check Date and Time Settings

Oddly enough, the Google Play Services app is prone to failure because of an incorrectly set time or date. That’s because Google’s servers constantly check these settings before issuing updates to the Motorola Defy 2 devices, so you’ll need to ensure they’re correct beforehand. Here’s how:

• Step 1: Head into Settings> System > Date & Time.
• Step 2: Ensure that both “**Use network–provided time” and “Use network-provided time zone**” are toggled on.

![check date and time settings](https://images.wondershare.com/drfone/article/2023/06/fix-google-play-services-keeps-stopping-11.jpg)

• Step 3: If this doesn’t work, you can try repeating the process and manually setting the time and the time zone.

Once you check or change these settings, try using the Google Play Store app and check whether the issue is fixed. Restarting the phone after changing the settings is also highly advisable.

9. Troubleshoot Your Internet Connection

Another regularly overlooked troublemaker is a poor internet connection. That’s because most apps nowadays are meant to work in online mode only, and losing connection or using a bad one interferes with the app’s functionality.

To test the internet connection on your Motorola Defy 2, you should open a browser and head to a random internet page to see if it’s opening and whether there are any delays. If it’s working fine, your internet connection isn’t the problem.

10. Adjust Google Play Services Permissions

Although permissions rarely change, they can cause issues if you change them accidentally. These settings can be found in the same place where you would uninstall updates or clear the app’s cache, so you can use some of the steps mentioned above to check them.

Once inside Permission Settings, check whether the Google Play Services and Play Store apps have sufficient permission to do their jobs and whether any required permissions were recently removed. If so, grant these two apps their permissions back.

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Conclusion

Although it’s an incredibly frustrating error, the “Unfortunately, Google Play Services has stopped” message is more annoying than serious. We’ve explained why it happens, but we’ve also given you a list of solutions to fix it.

Our list includes various fixes, from simple ones, like deleting the app’s cache and ensuring your network works fine, to more serious ones, like doing a factory reset. Alternatively, you can do a system repair with the help of Wondershare Dr.Fone, which will certainly fix the problem, but it might be a bit more complicated than cache deletion.