11 Proven Solutions to Fix Google Play Store Not Working Issue on Motorola Edge 40 | Dr.fone

11 Proven Solutions to Fix Google Play Store Not Working Issue on Motorola Edge 40 | Dr.fone

Ariadne Lv13

11 Proven Solutions to Fix Google Play Store Not Working Issue on Motorola Edge 40

Google Play Store is a necessary and bundled service of any Android device. This app is required to download or even run any apps. So, getting an error like Play store not working or Play Store crashing is very unfortunate and a matter of a headache. Here we tried to put the best solution to overcome this issue. Keep reading this article for all the 11 best solutions.

## Part 1. The recommended method to fix Google Play Store issues

If you search on the internet, you may find various tricks dealing with Google Play Store not working issue. However, either to try each of them or choose several to follow would certainly cost a lot of time. What’s more, we are not sure whether they will really work. Therefore, we would recommend you with a more effective and fast way, that is to use Dr.Fone - System Repair (Android) , a dedicated Android repair tool to fix Google Play Store, not working issues just in one click.

Dr.Fone - System Repair (Android)

A most effective method to fix Google Play Store not working

  • Fix all Android system issues like the black screen of death, won’t turn on, system UI not working, etc.
  • Industry’s 1st tool for one-click Android repair.
  • Supports all the new Motorola Edge 40 devices like Galaxy S8, S9, etc.
  • Step-by-step instructions provided. No technicals skills required.

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Brief steps to guide you through the process of fixing Google Play Store not working (followed by video tutorial):

  1. Get this tool downloaded on your computer. Install and launch it, and you can find the following welcome screen displayed.

fix google play store not working using a dedicated tool

  1. Select the option “System Repair”. In the new interface, click on the “Android Repair” tab.

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fix google play store not working by selecting the repair option

  1. Start fixing Google Play Store not working by clicking “Start”. Select and confirm the correct model details as instructed.

fix google play store not working in download mode

  1. Activate the Download mode from your Motorola Edge 40.

fix google play store not working in download mode

  1. After entering the Download mode, the Dr.Fone tool starts to download the correct firmware to your Android.

download firmware

  1. The downloaded firmware will be loaded and flashed to your Motorola Edge 40 to fix the Google Play Store not working issue.

fix google play store stopping by flashing firmware

  1. Wait until the Android repair process is complete. Start your Android and Google Play Store, you can then find that the Google Play Store not working issue no longer exists.

google play store stopping fixed

Video tutorial to fix Google Play Store not working

Part 2: Other 10 common methods to fix Google Play Store issues

1. Fix Date and Time settings

Sometimes Google creates a problem connecting with the Play Store or Play store crashing due to the wrong date and time. The first and most common thing is you have to check if the date and time are updated or not. If not, update it first by following the below step by step guide.

Step 1 – First, go to the “Settings” of your device. Find ‘Date and time’ and tap on it.

Find ‘Date and time’

Step 2 – Now you can see several options. Select “Automatic date and time”. This should override the wrong date and time your device have. Else, deselect the tick beside that option and select the date and time manually.

Select “Automatic date and time”

Step 3 – Now, go to the Play store and try to connect again. This should be working without any problem now.

2. Cleaning of Cache data of Play Store

This may happen that sometimes Google Play Store stopped working due to excessive unnecessary data stored in the cache of the Motorola Edge 40 device. So, clearing unnecessary data is very important to keep the application run smoothly. To do this, you need to follow the below steps.

Step 1 – Firstly, go to “Settings” on your device.

Step 2 – Now, navigate to the “Apps” option available at the settings menu.

Step 3 – Here you can find the “Google Play Store” app listed. Open it by tapping.

Step 4 – Now, you can find a screen like below. Tap on “Clear cache” to remove all the cache from the application.


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Tap on “Clear cache”

Now, again try to open Google Play Store and you may successfully overcome the Play Store not working issue. If not, check the next solution.

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3. Reset Play store by Clear data

If the above solution is not working for you, you might try this option instead. This step will erase all the app data, settings, etc so that it can be set up a fresh one. This will also fix the Google Play store not working issue. For this solution, use the following method step by step.

Step 1 – Like the previous method, head towards the settings and then find “Apps”

Step 2 – Now find “Google Play Store” and open it.

Step 3 – Now, instead of tapping “Clear cache”, tap on “Clear data”. This will erase all the data and settings from the Google Play store.

tap on “Clear data”

After this, open “Google Play Store” and now your problem might be solved now.

4. Reconnecting the Google account

Sometimes it may happen that removing and reconnecting your Google account may solve the Play Store not working issue. To do this, you need to follow the instructions below.

Step 1 – Go to the “Settings” and then find “Accounts”.

Step 2 – Upon opening the option, select “Google”. Now you can see your Gmail ID listed there. Tap on it.

select “Google”

Step 3 – Now click on the top right side three dots or “more” option. Here you can find the “Remove account” option. Select it to remove the Google Account from your Mobile.

“more”

Now, go back and try to open Google Play Store again. This should work now and enter your Google ID and password again to continue. If it’s still not working, move to the next solution.

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5. Reinstall the latest version of Google Play Store

Google Play store can’t be uninstalled completed completely from your Motorola Edge 40. But disabling and reinstalling its latest version can resolve the Play Store crashing issue. For doing this, just follow the below guide.

Step 1 – First of all, go to “Settings” and then move on to “Security”. Then find “Device administration” here.

Step 2 – Upon clicking on this option, you can find “Android device manager”. Uncheck this and disable.

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find “Android device manager”

Step 3 – Now you can be able to uninstall Google play service by going into application manager.

uninstall Google play service

Step 4 – After that, try to open any app that requires Google Play store to open, and that will automatically guide you to install the Google Play service. Now install the updated version of the Google Play service.

After installing, your problem might be solved by now. If not, try the next solution.

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6. Clear Google Service Framework Cache

Besides the Google Play store, this is important to keep healthy the Google Service Framework as well. The cache and unnecessary data should be removed from there also. Follow the steps below.

Step 1 – Go to settings and then tap on “Application Manager”

Step 2 – Here you can find “Google Service Framework”. Open it.

Step 3 – Now, tap on “Clear cache”. And you are done.

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tap on “Clear cache”

Now go back and try to open Google Play store again. This might solve the Google Play Store has stopped the problem by now. If not, check the next solution.

7. Disable the VPN

The VPN is a service to get all the media outside your geographic location. This is also used to install a country-specific app in another country. But sometimes it can create a problem with Play Store crashing.  So, this is recommended to try disabling the VPN.

Step 1 – Go to the settings of your device.

Step 2 – Under the “networks”, click on “More”.

Step 3 – Here you can find “VPN”.  Tap on it and turn it off.

find “VPN”

Now, again go back and try to open the Google Play Store. This may solve your problem now. If not, check the next solution.

8. Force stop Google Play Service

Google Play Store needs to be restart just like your PC. This is a really helpful and common trick to overcome the Play Store crashing issue on your Motorola Edge 40. To do this, follow the below steps.

Step 1- Go to settings and then go to the “Application Manager”.

Step 2 – Now find “Google Play Store” and click on it.

Step 3 – Here click on “Force Stop”. This allows the Google Play Store to stop.

click on “Force Stop”

Now, try to open Google Play store again and this time the service is being restarted and might work properly. If not, try the next solution.

9. Try a Soft Reset of your device

This easy to use solution will remove all the unnecessary temporary files of your device, close all recent apps, and make it clean. This is just rebooting your device. It won’t delete any data from your device.

Step 1 – Long press the “Power” button on your device.

Step 2 – Now, click on ‘Reboot’ or ‘Restart’ option. Your device will restart in some time.

click on ‘Reboot’

After restarting, try to open the Google Play Store again and this time you should succeed. If any case, it’s not opening, try the last (but not the least) method by hard reset your Android.

10. Hard reset your device

If you have done with all of the above solutions and still Play Store crashing, and you are aggressive to get it, then only try this method. Using this method will delete all the data of your device. So take a backup of the whole. Follow the step by step instruction below.

Step 1 – Go to setting and find “backup and reset” there.

Step 2 – Click on it. And then Click on the “Factory data reset” option.

Step 3 – Now confirm your action and tap on the “Reset device”.

tap on “Reset device”

This will take a while to reset your device completely. After completion, start the Google Play Store and set up as a new device.

The above methods are the best 11 among all the solutions you can get for your Play Store not working on wifi or Play Store crashing error. Try one by one and you might get rid of this problem.

Troubleshooting Guide: How to Fix an Unresponsive Motorola Edge 40 Screen

Smart devices have become an integral part of our lives, and Motorola Edge 40 phones are increasingly popular due to their advanced features and affordable prices. These phones offer numerous benefits, including high-quality cameras, fast processors, long-lasting batteries, and sleek designs.

However, like any other electronic device, Motorola Edge 40 phones can sometimes encounter issues that may impede their functionality. One common problem that users face is an unresponsive screen, which can be frustrating and disruptive to daily activities.

This article will discuss some valuable solutions for dealing with Motorola Edge 40 phone screen unresponsiveness. We will provide step-by-step instructions for troubleshooting and getting your phone back in working order. Whether you’re a novice or an experienced user, these tips and tricks will help you navigate this problem and get back to using your phone without any issues. So, let’s dive in and explore how to fix a Motorola Edge 40 phone with an unresponsive screen.

What causes the Motorola Edge 40 Screen unresponsive?

The Motorola Edge 40 screen may become unresponsive due to various reasons. Here are some common situations and their possible causes:

  • During Use/Gaming: The screen may become unresponsive due to overheating when using or gaming on a Motorola Edge 40 phone. This can be caused by running too many apps simultaneously or playing games for an extended period, especially on models such as the Motorola Edge 40 9 Pro, which generates much heat during gaming.

  • **No Response When Touching the Screen:**Sometimes, the Motorola Edge 40 screen may not respond when touched due to a faulty touch screen or display. This can happen due to physical damage or a manufacturing defect. Some Motorola Edge 40 Nord 2 users have reported this issue.

  • After Dropping the Phone: If a Motorola Edge 40 phone has been dropped, the screen may become unresponsive due to physical damage or a loose connection. This can happen to any model, including the Motorola Edge 40.

Overheating, physical damage, and manufacturing defects are some common causes of Motorola Edge 40 screen unresponsiveness, which may occur during use/gaming, no response when touching the screen, or after dropping the phone.

The common solutions to solve a Motorola Edge 40 Screen unresponsive

Here are the three most common solutions to deal with phone screens being unresponsive, regardless of the brand:

Restart the Motorola Edge 40 device

restart realme smartphone

Restarting the Motorola Edge 40 device is a simple and quick solution to an unresponsive phone screen. To restart the phone, press and hold the power button until the screen turns off, then press and hold the power button again to turn the phone back on.

Check the Charging Port and Battery

charging realme phone

Sometimes, an unresponsive screen can be caused by a dead battery or a faulty charging port. To check for these issues:

Step 1: Plug the phone into a charger and wait for at least 30 minutes to see if the battery charges.

Step 2: Try a different charger or cable to see if the issue is with the charging accessories.

Contact the Pros

realme customer service

If the above solutions don’t work, contacting a professional is best. A trained technician can diagnose and fix the problem. Contact the phone manufacturer or an authorized repair center to get help with your phone.

For different Motorola Edge 40 models, there may be additional solutions to consider:

Check the Phone’s Temperature

realme phone temperature

Sometimes, a Motorola Edge 40 phone’s screen, specifically Motorola Edge 40 8 Pro, may become unresponsive due to overheating. To check the phone’s temperature:

Step 1: Go to SettingsBattery > Battery Temperature.

Step 2: If the phone is overheating, let it cool down before using it again.

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Reset to Factory Settings

realme reset factory settings

A factory reset may help fix the problem if none of the above solutions work. Note that this will erase all data and settings on the phone, so be sure to back up your data before resetting. To reset the phone:

Step 1: Go to Settings > Additional Settings > Backup and Reset > Erase All Data.

Step 2: Follow the on-screen instructions to reset the phone.

Replace a New Screen

realme new screen

If the phone’s screen is physically damaged or cracked, it may need to be replaced. To replace the screen:

  • Contact a professional repair center or the manufacturer for replacement parts and installation.

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How to avoid Motorola Edge 40 Screen being unresponsive?

To avoid Motorola Edge 40 screen being unresponsive, here are some suggestions based on the possible causes:

Check Software Updates on Time

Make sure to regularly check for and install software updates on your Motorola Edge 40 phone. These updates often include bug fixes and security patches that can help prevent issues like overheating and screen unresponsiveness.

Check Hardware from Time to Time

Regularly inspect your phone’s hardware components such as charging ports, battery, and screen for any signs of damage or wear and tear. If you notice any issues, get them fixed promptly to prevent them from causing further damage.

Avoid extreme temperatures

Keep your Motorola Edge 40 device in a temperature-controlled environment. High temperatures can cause the screen to become unresponsive, and low temperatures can cause it to freeze.

Keep the screen clean

Dirt and debris on the screen can cause it to become unresponsive. Use a microfiber cloth to clean the screen regularly.


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Reduce the number of running apps

Running too many apps at once can overload the system and cause the screen to become unresponsive. Close any apps you’re not using to free up system resources.

Use Wondershare Dr.Fone to Repair or Manage Your Data

Wondershare Dr.Fone is a helpful tool that can help manage and repair your phone’s data. It can be used to back up your data, transfer files between devices, and even fix issues like an unresponsive screen. Dr.Fone has the DF13 version to be launched, which includes more features to help manage your phone’s data effectively.

By following these suggestions, you can help prevent screen unresponsiveness on your Motorola Edge 40 phone. Download Dr.Fone at https://drfone.wondershare.com/ to manage your phone’s data effectively and fix any issues that may arise.


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Conclusion

Motorola Edge 40 phones offer numerous benefits, including high-quality cameras, fast processors, long-lasting batteries, and sleek designs. However, like any other electronic device, Motorola Edge 40 phones can sometimes encounter issues, such as an unresponsive screen. The causes of an unresponsive screen may include overheating, physical damage, and manufacturing defects.

To deal with an unresponsive screen, users can try restarting the Motorola Edge 40 device, checking the charging port and battery, or contacting a professional. Additional solutions for specific Motorola Edge 40 models include checking the phone’s temperature, resetting to factory settings, or replacing a new screen. To avoid an unresponsive screen, users can check software updates on time, inspect the phone’s hardware, avoid extreme temperatures, keep the screen clean, and reduce the number of running apps. Dr.Fone is a helpful tool that can help manage and repair your phone’s data.

Fix Unfortunately Settings Has Stopped on Motorola Edge 40 Quickly

All of you, sooner or later, must have found the “Unfortunately Settings has stopped” error on your Motorola Edge 40. The problem can occur if the Settings keeps stopping or crashing. Many times, you may try to open the Settings but it doesn’t even open. Or possibly, it may freeze after getting opened thereby hampering the Motorola Edge 40 device’s performance.

unfortunately settings has stopped

Well! There can be a number of reasons why this thing happens. For instance, custom ROM installations, not enough space in the Motorola Edge 40 device or perhaps an outdated version of Android. If you are struggling with the same issue and want to know what to do when Android Settings is not responding, this post will help you. We have explained everything in detail along with the solutions. So, scroll down and get things sorted.

Part 1: Clear the cache of Settings and Google Play Service

It is possible that the corrupted cache files are responsible for this error. Hence, as the first tip, we would like you to clear the Settings cache if that is what triggers the “Unfortunately Settings has stopped” issue. Clearing it would definitely make Settings run appropriately. And The steps to clear the cache of the Google Play Services app are similar. Here is how to clear the cache of Settings:

  1. Open “Settings” on your Motorola Edge 40 and choose “Apps & Notifications”/”Apps”/”Application Manager” (the option may differ on different devices).
  2. In the list of applications, look for “Settings” and open it.
  3. Now, select “Storage” followed by “Clear Cache”.

settings crashing - clear cache

Note: In some phones, the “Clear Cache” option may come after tapping on “Force Stop”. Therefore, go accordingly without getting confused.

Part 2: Clear the Android phone’s RAM and retry

As the next tip, we would like to suggest you clear your device’s RAM by ceasing the running apps in the background. RAM, if at the increased level, is responsible for the Motorola Edge 40 device’s freezing, poor performance, and most probably is the reason behind crashing Settings. Also, if the apps in the background keep running, they might conflict with the Settings and stop it to perform properly. Therefore clearing RAM is important when Android Settings is not responding. Here is how to do it.

  1. Firstly, you need to go to the Recent apps screen. For this, long-press the Home key.
    Note: Please note that different devices have different ways to go to the Recent apps screen. Do it according to the Motorola Edge 40 device you own.
  2. Now, swipe the apps and tap on the clear option. You will be able to notice the amount of RAM cleared

settings crashing - clear ram

Part 3: Uninstall the Google update

Uninstalling Google Play Store updates has also responded well to many users. It has worked in the case of the “Unfortunately Settings has stopped” error. So, we would also like to suggest you use this tip if the others don’t work. Here are the steps to be followed for this.

  1. Open “Settings” on your Android and tap on “Application manager” or “Apps” or “Application.
  2. Now, head to all the apps and select “Google Play Store” from there.
  3. Tap on “Uninstall Updates” and restart your device to check if the crashing Settings issue has been resolved.

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settings crashing - uninstall update

Part 4: Uninstall the custom ROM or re-flash the stock ROM

Using a custom ROM on your device brings up this problem due to incompatibility or improper installation. Therefore, you should either uninstall the custom ROM or re-flash the stock ROM. in order to re-flash the stock ROM of your Motorola Edge 40, the best way would be Dr.Fone - System Repair (Android). It offers one-click functionality to flash stock ROM and that too with full security. Supporting all Motorola Edge 40 devices, it ranks among its counterparts when it comes to fixing crashing Phone app issues or any other Android system issue. It is loaded with the beneficial features which are discussed below.

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Android repair tool to fix “Unfortunately, Settings Has Stopped”

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How to fix crashing Settings using Dr.Fone - System Repair (Android)

Step 1: Download Tool

Visit the official website of Dr.Fone and download the toolbox from there. Go for the installation process and wait until the installation gets over. Launch it now and choose the “System Repair” tab from the main window.

Android settings not responding- download tool

Step 2: Get the Phone Connected

With the help of a USB cable, plug your Motorola Edge 40 into the PC. Upon proper connection, hit on the “Android Repair” option from the left panel.

Android settings not responding - connect android

Step 3: Feed Correct Information

In the next window, you need to fill in some necessary information like the name and model of the mobile device. Enter details like country and career. Check once and hit on “Next”.

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Android settings not responding - enter details

Step 4: Enter Download Mode

Now, you need to take your device into Download mode. For this, you need to follow the onscreen instruction according to your device. Click “Next” and you will notice the firmware downloading progress on your screen.

Android settings not responding - download mode

Step 5: Repair the Issue

Once the firmware is completely downloaded, your Motorola Edge 40 will automatically start getting repaired. Stay there and you will receive a notification that the repair is done.

Android settings not responding - fix the issue

Part 5: Wipe cache partition to restore Settings

Like RAM, wiping cache is also vital so as to make the Motorola Edge 40 device’s operation smoother. And when you are getting the “Unfortunately Settings has stopped” error, it might be due to the collected cache. To remove it, you will need to enter the recovery mode. And the steps for recovery mode range from device to device. For instance, Motorola Edge 40 users have to press the “Home”, “Power” and “Volume Up” buttons. Similarly, HTC and LG device users are supposed to press the “Volume Down” and “Power” buttons. For Nexus, it is “Volume Up, Down” and Power key combinations. Therefore, before going further, make sure what device you own and enter the recovery mode according to it. Now, follow the detailed guide below to wipe the cache partition in order to fix crashing Settings.

  1. Primarily, turn off the Motorola Edge 40 device and enter the recovery mode by pressing the respective key combinations.
  2. You will notice a Recovery screen on your device.
  3. On showing up the recovery screen, look for the “Wipe Cache partition” option and use the “Volume Down” and “Volume Up” buttons to scroll down and up respectively.
  4. On reaching the required option, press the “Power” button to start wiping.
  5. Once finished, click the reboot option and the Motorola Edge 40 device will be rebooted, fixing the issue hopefully.

Android settings not responding - cache partition

Part 6: Factory reset your Android

You can also opt for Factory resetting your device to fix the issue of Settings keeps stopping. By removing everything from the Motorola Edge 40 device, it will make your device run properly. If you have important data on your device, please make sure to create a backup before taking action if you don’t want to lose it. The steps are as follows.

  1. In the “Settings, go to “Backup and Reset”.
  2. Tap on “Factory data reset” followed by “Reset device”.
  3. Wait for the completion of the process and check if Settings is stopping or not after it gets rebooted.

Android settings not responding - factory reset android

Part 7: Check and update Android OS

A lot of times minor issues crop up due to the operating systems that get outdated. It is because the Motorola Edge 40 device needs to get updated from time-to-time for proper functioning otherwise it will not be able to match up with the fading technologies thereby coming up with issues like “Unfortunately Settings has stopped”. We recommend here you check for the available update and update your device. For this follow the guide below.

  1. Go to “Settings” and tap “About Phone” on your device.
  2. Now, hit on “System Update” and the Motorola Edge 40 device will look for any available update.
  3. If there is any, go along with the prompts to install it and make your phone even smarter.

Android settings not responding - update android firmware

Conclusion

If your Motorola Edge 40 shows the “Unfortunately Settings has stopped” error, don’t worry. This problem can come from many things like old software or cache issues. You can try easy fixes like clearing cache or updating your system. Sometimes, removing custom ROMs might be needed.

For iOS users facing similar problems, we recommend using Dr.Fone-System Repair (iOS) . It’s known for fixing many iOS problems without losing any data. Remember, a well-working device is just a few steps away!

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  • Title: 11 Proven Solutions to Fix Google Play Store Not Working Issue on Motorola Edge 40 | Dr.fone
  • Author: Ariadne
  • Created at : 2024-07-30 13:06:17
  • Updated at : 2024-07-31 13:06:17
  • Link: https://howto.techidaily.com/11-proven-solutions-to-fix-google-play-store-not-working-issue-on-motorola-edge-40-drfone-by-drfone-fix-android-problems-fix-android-problems/
  • License: This work is licensed under CC BY-NC-SA 4.0.
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11 Proven Solutions to Fix Google Play Store Not Working Issue on Motorola Edge 40 | Dr.fone