11 Proven Solutions to Fix Google Play Store Not Working Issue on Motorola G24 Power | Dr.fone

11 Proven Solutions to Fix Google Play Store Not Working Issue on Motorola G24 Power | Dr.fone

Ariadne Lv13

11 Proven Solutions to Fix Google Play Store Not Working Issue on Motorola G24 Power

Google Play Store is a necessary and bundled service of any Android device. This app is required to download or even run any apps. So, getting an error like Play store not working or Play Store crashing is very unfortunate and a matter of a headache. Here we tried to put the best solution to overcome this issue. Keep reading this article for all the 11 best solutions.

If you search on the internet, you may find various tricks dealing with Google Play Store not working issue. However, either to try each of them or choose several to follow would certainly cost a lot of time. What’s more, we are not sure whether they will really work. Therefore, we would recommend you with a more effective and fast way, that is to use Dr.Fone - System Repair (Android) , a dedicated Android repair tool to fix Google Play Store, not working issues just in one click.

Dr.Fone - System Repair (Android)

A most effective method to fix Google Play Store not working

  • Fix all Android system issues like the black screen of death, won’t turn on, system UI not working, etc.
  • Industry’s 1st tool for one-click Android repair.
  • Supports all the new Motorola G24 Power devices like Galaxy S8, S9, etc.
  • Step-by-step instructions provided. No technicals skills required.

3981454 people have downloaded it

Brief steps to guide you through the process of fixing Google Play Store not working (followed by video tutorial):

  1. Get this tool downloaded on your computer. Install and launch it, and you can find the following welcome screen displayed.

fix google play store not working using a dedicated tool

  1. Select the option “System Repair”. In the new interface, click on the “Android Repair” tab.

fix google play store not working by selecting the repair option

  1. Start fixing Google Play Store not working by clicking “Start”. Select and confirm the correct model details as instructed.

fix google play store not working in download mode

  1. Activate the Download mode from your Motorola G24 Power.

fix google play store not working in download mode

  1. After entering the Download mode, the Dr.Fone tool starts to download the correct firmware to your Android.

download firmware

  1. The downloaded firmware will be loaded and flashed to your Motorola G24 Power to fix the Google Play Store not working issue.

fix google play store stopping by flashing firmware

  1. Wait until the Android repair process is complete. Start your Android and Google Play Store, you can then find that the Google Play Store not working issue no longer exists.

google play store stopping fixed

https://techidaily.com

Video tutorial to fix Google Play Store not working

Part 2: Other 10 common methods to fix Google Play Store issues

1. Fix Date and Time settings

Sometimes Google creates a problem connecting with the Play Store or Play store crashing due to the wrong date and time. The first and most common thing is you have to check if the date and time are updated or not. If not, update it first by following the below step by step guide.

Step 1 – First, go to the “Settings” of your device. Find ‘Date and time’ and tap on it.

Find ‘Date and time’

Step 2 – Now you can see several options. Select “Automatic date and time”. This should override the wrong date and time your device have. Else, deselect the tick beside that option and select the date and time manually.

Select “Automatic date and time”

Step 3 – Now, go to the Play store and try to connect again. This should be working without any problem now.

2. Cleaning of Cache data of Play Store

This may happen that sometimes Google Play Store stopped working due to excessive unnecessary data stored in the cache of the Motorola G24 Power device. So, clearing unnecessary data is very important to keep the application run smoothly. To do this, you need to follow the below steps.

Step 1 – Firstly, go to “Settings” on your device.

Step 2 – Now, navigate to the “Apps” option available at the settings menu.

Step 3 – Here you can find the “Google Play Store” app listed. Open it by tapping.

Step 4 – Now, you can find a screen like below. Tap on “Clear cache” to remove all the cache from the application.

Tap on “Clear cache”

Now, again try to open Google Play Store and you may successfully overcome the Play Store not working issue. If not, check the next solution.

3. Reset Play store by Clear data

If the above solution is not working for you, you might try this option instead. This step will erase all the app data, settings, etc so that it can be set up a fresh one. This will also fix the Google Play store not working issue. For this solution, use the following method step by step.

Step 1 – Like the previous method, head towards the settings and then find “Apps”

Step 2 – Now find “Google Play Store” and open it.

Step 3 – Now, instead of tapping “Clear cache”, tap on “Clear data”. This will erase all the data and settings from the Google Play store.

tap on “Clear data”

After this, open “Google Play Store” and now your problem might be solved now.

4. Reconnecting the Google account

Sometimes it may happen that removing and reconnecting your Google account may solve the Play Store not working issue. To do this, you need to follow the instructions below.

Step 1 – Go to the “Settings” and then find “Accounts”.

Step 2 – Upon opening the option, select “Google”. Now you can see your Gmail ID listed there. Tap on it.

select “Google”

Step 3 – Now click on the top right side three dots or “more” option. Here you can find the “Remove account” option. Select it to remove the Google Account from your Mobile.

“more”

Now, go back and try to open Google Play Store again. This should work now and enter your Google ID and password again to continue. If it’s still not working, move to the next solution.

5. Reinstall the latest version of Google Play Store

Google Play store can’t be uninstalled completed completely from your Motorola G24 Power. But disabling and reinstalling its latest version can resolve the Play Store crashing issue. For doing this, just follow the below guide.

Step 1 – First of all, go to “Settings” and then move on to “Security”. Then find “Device administration” here.

Step 2 – Upon clicking on this option, you can find “Android device manager”. Uncheck this and disable.

find “Android device manager”

Step 3 – Now you can be able to uninstall Google play service by going into application manager.

uninstall Google play service

Step 4 – After that, try to open any app that requires Google Play store to open, and that will automatically guide you to install the Google Play service. Now install the updated version of the Google Play service.

After installing, your problem might be solved by now. If not, try the next solution.

6. Clear Google Service Framework Cache

Besides the Google Play store, this is important to keep healthy the Google Service Framework as well. The cache and unnecessary data should be removed from there also. Follow the steps below.

Step 1 – Go to settings and then tap on “Application Manager”

Step 2 – Here you can find “Google Service Framework”. Open it.

Step 3 – Now, tap on “Clear cache”. And you are done.

tap on “Clear cache”

Now go back and try to open Google Play store again. This might solve the Google Play Store has stopped the problem by now. If not, check the next solution.

7. Disable the VPN

The VPN is a service to get all the media outside your geographic location. This is also used to install a country-specific app in another country. But sometimes it can create a problem with Play Store crashing.  So, this is recommended to try disabling the VPN.

Step 1 – Go to the settings of your device.

Step 2 – Under the “networks”, click on “More”.

Step 3 – Here you can find “VPN”.  Tap on it and turn it off.

find “VPN”

Now, again go back and try to open the Google Play Store. This may solve your problem now. If not, check the next solution.

8. Force stop Google Play Service

Google Play Store needs to be restart just like your PC. This is a really helpful and common trick to overcome the Play Store crashing issue on your Motorola G24 Power. To do this, follow the below steps.

Step 1- Go to settings and then go to the “Application Manager”.

Step 2 – Now find “Google Play Store” and click on it.

Step 3 – Here click on “Force Stop”. This allows the Google Play Store to stop.

click on “Force Stop”

https://techidaily.com

Now, try to open Google Play store again and this time the service is being restarted and might work properly. If not, try the next solution.

9. Try a Soft Reset of your device

This easy to use solution will remove all the unnecessary temporary files of your device, close all recent apps, and make it clean. This is just rebooting your device. It won’t delete any data from your device.

Step 1 – Long press the “Power” button on your device.

Step 2 – Now, click on ‘Reboot’ or ‘Restart’ option. Your device will restart in some time.

click on ‘Reboot’

After restarting, try to open the Google Play Store again and this time you should succeed. If any case, it’s not opening, try the last (but not the least) method by hard reset your Android.

10. Hard reset your device

If you have done with all of the above solutions and still Play Store crashing, and you are aggressive to get it, then only try this method. Using this method will delete all the data of your device. So take a backup of the whole. Follow the step by step instruction below.

Step 1 – Go to setting and find “backup and reset” there.

Step 2 – Click on it. And then Click on the “Factory data reset” option.

Step 3 – Now confirm your action and tap on the “Reset device”.

tap on “Reset device”

This will take a while to reset your device completely. After completion, start the Google Play Store and set up as a new device.

The above methods are the best 11 among all the solutions you can get for your Play Store not working on wifi or Play Store crashing error. Try one by one and you might get rid of this problem.

6 Fixes to Unfortunately WhatsApp has stopped Error Popups On Motorola G24 Power

Ever seen a wheel going on without cog? Similarly, WhatsApp has become the cog of our lives. Be it in the professional era or personal (gossips, oomph) stuffs, it is a crucial engaging kind of application. WhatsApp is the slow poison yet a useful tool used worldwide after call logs or messages. Imagining a day without is enough to put someone off. And if one has recently faced a problem in WhatsApp crashing or not opening, then it is enough to give a heart break. It can be due to Cache memory piled up, storage running out of space, WhatsApp components getting corrupted. In such a case, resolving the problem by using an effective solution is very important! Don’t worry and wander as we will provide impeccable range of fixes to bid bye to WhatsApp stopping problem.

You should start fixing the WhatsApp crashing issue with fixing the Android firmware. This is because the Android firmware components are many times the hidden culprit behind the problem of why a particular app stops working. And to fix these components in one click, you need Dr.Fone - System Repair (Android). It is one of the safest tools around in the market and works efficiently with Android system issues. It promises to bring your device back to normal and healthy state. Here are the benefits you get with this amazing tool.

Dr.Fone - System Repair (Android)

Android repair tool to fix firmware component issues

  • Fixes all kinds of Android system issues with ease
  • Supports 1000+ Android device in a hassle-free way
  • Really easy to use and free from any virus infection
  • One needn’t to be a tech pro to use this tool
  • Can be downloaded for free and repairs the Motorola G24 Power device in few easy steps

4,388,871 people have downloaded it

Step 1: Download Dr.Fone Tool

To start repairing, go to the official website of Dr.Fone - System Repair (Android) and download it. Install it and then open the tool on your PC. To proceed, look for the “System Repair” tab and click on it.

whatsapp not opening - fix with drfone

Step 2: Choose the Right Tab

As the next step, you need to take the help of USB cable and then plug your device to the computer. Once connected appropriately, make sure to click on the “Android Repair” tab from the left panel.

whatsapp not opening - choose repair tab

Step 3: Enter Details

Next will be the information screen. Simply enter the model, brand and other details. Check everything once and click on “Next”.

whatsapp not opening - enter device details

Step 4: Enter Download Mode

Subsequently, you need to go along with the onscreen instructions. This will boot your device in the download mode. The step is necessary to download the firmware. When you follow the steps, you need to click “Next”. The program will then start downloading the firmware.

whatsapp stopping - enter download mode

https://techidaily.com

Step 5: Repair Android

Now, you just have to sit back and relax. The program will begin to repair your device. Wait until you get the notification for completion.

whatsapp stopping - start android repair

https://techidaily.com

Cause 2: Cache conflict

The purpose of Cache in a device is to keep the track of frequently used data and information of an application. And when there are the files or data that are corrupted in the cache, this might raise the “Unfortunately WhatsApp has stopped” error. Therefore, you need to clear the WhatsApp data if the above method went futile. Here are the steps.

  • Open “Settings” and go to “App Manager” or “Apps & Notifications” or “Applications”.
  • Now, from the list of all applications, choose “WhatsApp”.
  • Click on “Storage” and tap “Clear Data”.

whatsapp stopping - fix cache conflict

Cause 3: WhatsApp components corruption

A lot of times, the WhatsApp crashes due to the corrupted components of WhatsApp. In such case, all you need to do is uninstall and install the WhatsApp again. This is how you do it.

  • Uninstall the app right away from your Homescreen or from the “Settings” > “Applications” > “All” > “WhatsApp” > “Uninstall” (for some phones).
  • Go to “Play Store” and search “WhatsApp” on the search bar.
  • Tap on it and start downloading followed by installing it.

whatsapp stopping - fix component corruption

Cause 4: Not Enough Storage on your Phone

Insufficient storage could be the other reason why for your WhatsApp has stopped. When your device starts running out of space, some apps may not be able to operate properly for their functions take up space in the Motorola G24 Power device. And probably WhatsApp is one of them. If the space is the case with you, we suggest you the following two things to go with.

  • Firstly, go to Settings and check the storage. Make sure it is enough i.e. at least 100 to 200MB.
  • Secondly, start eliminating the apps that are no longer needed. This will indeed create more space in your device and will let your WhatsApp wok properly.

Cause 5: Gmail Account no longer valid or hacked

It is a well-known fact that Android device and Gmail account go hand in hand. To run the Motorola G24 Power device smoothly, it is always asked to enter your Gmail address for further configurations. And when WhatsApp stops on your device, the reason might be your Gmail account. Most probably it is not valid now or maybe hacked. If this is the case, we suggest you to log out and log in with some another Gmail account.

  • Log out by opening “Settings” and tap on “Accounts”.
  • Choose your Google account and tap on “REMOVE ACCOUNT”.

whatsapp stopping - fix gmail account

Now, you can login again and check if WhatsApp works or not.

Cause 6: WhatsApp Incompatible with your Android Phone

If still nothing works and your WhatsApp keeps stopping, most likely the reason is the incompatibility of your WhatsApp with your device. In such case, the thing that comes to your rescue is mod WhatsApp version like GBWhatsApp. It is a mod app which is similar to WhatsApp but in a more modified way. With this, a user gets more functionalities and customizable settings when compared to WhatsApp.

If you’re wondering how you can find this app and install, you should keep reading.

To find GBWhatsApp:

Since you can look for this mod app on the Play Store, here are some of the other secure places from where you can download apk file for this GBWhatsApp. Note down these websites to get GBWhatsApp downloaded if WhatsApp has stopped.

  • Latest Mod APKs
  • UptoDown
  • Android APKs Free
  • Soft Alien
  • OpenTechInfo

To Install GBWhatsApp:

Now that you have decided where to download the apk file, these are the following steps that you should follow to install it on your phone. Please have a look:

  • Firstly, open “Settings” on your device and go to “Security”. Turn the “Unknown Sources” option. Doing this will let you install the apps from other locations than Play Store.

whatsapp stopping - fix by installing gbwhatsapp

https://techidaily.com
  • Using the browser on your phone, download the app from any of the aforementioned website.
  • Launch the GBWhatsApp apk and follow the onscreen instruction in order to install. You need to go in a similar way as you do in mormal WhatsApp app.

whatsapp stopping - launch gbwhatsapp

  • Simply proceed with entering your name, country and contact number. The app will verify your account. You are now ready to use this app.

whatsapp stopping - enter the name

How to Fix Unfortunately, Contacts Has Stopped Error on Motorola G24 Power

Have you recently noticed a message stating “Contacts has stopped”? This is enough to take away all your peace. As, our native contacts app stashes all our useful contacts which are time and again needed by a user. It’s malfunctioning is enough to give us chills. But, why the Motorola G24 Power or any other Android device incurs such problems?

It can occur while you launch the app or while you’re in the app already finding the required contact or when any other application is trying to gain access to it. So, to rage a battle with this issue, you need to seek help of some powerful methods in killing down the issue of contacts app crashes. And, the best part is that you’ve secured yourself by reaching the right place. We will be taking an in-depth discussion on several methods that may prove to be helpful. Let’s read them up here now.

Part 1: Get Android system fixed in one click

We’re always in search of a method that provides handy solution in a quite speedy and hassle-free manner. There are hundreds of tips and tricks for the same. You never know the possibility of firmware being the major drawback. No amount of manual methods can beat the performance of Dr.Fone - System Repair (Android).It is capable of providing 100% solution to any kind of issues, your phone gets troubled with. It is designed with the technology of combating the problem of black screen of death, app crashes and several other issues. In just a single-click, ward off the issue and free your device with errors

Dr.Fone - System Repair (Android)

Fix Contacts app crashing on Android in one click

  • Incorporates with 1-click technology to resolve any issues occurring in your Motorola G24 Power. Black screen of death, app crash, system crash, faulty issues etc.
  • fone – Repair (Android) interface is extremely simple for users and lays functionalities aptly.
  • One of its kind software with highest success rate in the market.
  • Fully compatible with all kinds of Android phones, models, as well as the popular carrier.
  • It provides users with 24 hours customer care service to resolve queries.

3,016,434 people have downloaded it

In this tutorial, we will learn the methodology of addressing the contacts keep stopping problem and gain triumph over it.

Step 1: Load program and draw connection of device

Download Dr.Fone - System Repair (Android) on PC. While program installs, use USB cable to connect device with system. From interface, tap on “System Repair” main window.

contacts stopping on samsung - download the tool

Step 2: Opt for Android Repair option

You’ll be directed to the “System Repair” screen where you have to opt for “Android Repair” options appearing over the left panel of the program. After that, do not forget to press “Start”.

contacts stopping on samsung - android repair

Step 3: Key in device information

From following screen, fill the fields of “Brand”, “Name”, “Model”, “Country” and several other parameters. Then, tap on “Next” option to proceed further.

contacts stopping on samsung - enter info

Step 4: Download Firmware package

Just follow the on-screen steps for booting your Motorola G24 Power into download mode. Then, hit the “Next” button to proceed with downloading the most suitable firmware package for your Motorola G24 Power.

contacts stopping on samsung - download firmware

Step 5: Repair Android phone

Once the software downloads, the program will automatically repair any issues irking over your phone. Now, your phone is all free from contacts error.

contacts stopping on samsung - start android repair

Part 2: 9 Common ways to fix “Unfortunately, Contacts Has Stopped”

https://techidaily.com

2.1 Restart Android system

Our response to any minuscule issue is straightaway restarting phone. This helps in clearing out any problem that might have disrupt the functioning of phone. So, to fix the problem of “Contacts app won’t open”, you too can try out your hand in this method.

  1. Get hold of your Android system and long press the power button.
  2. This will fadeout the main screen and showcase several options from where you’ve to tap on “Reboot/Restart” mode.

contacts app stopping - retart android

Now, your device will quickly reboot the Motorola G24 Power device. Once, the Motorola G24 Power device regains its normal state, check whether the issue is coming again or not.

2.2 Clear cache and data of Contacts app

The cache memory basically stashes the copies of the concerned application. It is indeed a streak of copies of the desired app storing information and incurring additional space on the storage. This might be the reason why the contact app crashes rapidly on your Motorola G24 Power. Hence, it can prove to be a good remedy for this problem. Just follow down the steps mentioned below-

  1. First of all, go to “Settings” application from the app drawer or from the notification panel.
  2. Now, surf and select for “Applications” or “Apps & notifications”.
  3. Here, you need to browse for “Contacts” app and open it.
  4. On “Contacts” app, just tap on “CLEAR CACHE” and “CLEAR DATA” button. This will prompt the cache memory to be cleared.

contacts app stopping - clear cache

https://techidaily.com

2.3 Wipe cache partition

As we know the cache memories are the temporary files build by the firmware. These are of little importance as they are bound to become a bit more corrupted in nature. And sometimes, may indirectly become a hurdle for the working of contacts app. It is good if the Motorola G24 Power device is cleared off from the caches. Instead of manually wiping down the cache memory, we will understand how to clear off the cache partition in the following steps.

  1. From device, just power off your device. Then, press the “Volume Down + Power” button with “Home” combinations together.
  2. In a moment’s time, lose fingers from the “Power” button but do not release fingers from “Volume Down” and “Home” buttons.
  3. Once you view the “Android System Recovery” screen, just lose the “Volume Down” and “Home” buttons.
  4. Over the options available, just opt for “wipe cache partition” by tapping the “Volume down” button until the desired option is highlighted.
  5. Finally, push the “Power” key to give consent to the selection.

contacts app stopping - wipe cache partition

  1. After, the process is through there will be an option for “Reboot System Now”. Tap on it and restart the Motorola G24 Power device.

2.4 Disable Google+ app

The root cause for detecting any problem is not very easy. You never know the overloading of Google + application might have directly impacted contacts app crashes. To resolve it, disabling it may prove to be a helpful solution. Here is the quick reference for disabling Google+ application.

  1. First of all, visit “Settings” from your Motorola G24 Power.
  2. In “Settings”, visit the “Application Manager” or “Applications” menu and browse for “Google +” app.
  3. From the application main page, you can choose to do either of the methods:
  • Either, completely disable the application to work by pressing on “Force stop” or “Disable” feature.
  • Or, brush away the unnecessary cache piled up on your storage by using “Clear Cache” functionality.

There will be a prompt stating that the application may misbehave. However, you must disable the feature and check whether it worked out for you or not.

contacts app crashing - clear google+ cache

2.5 Update your device software

Many a times, we skip updating our device software thinking it is of less importance. In fact, one must not miss out the updates that occurs in phone. As, without the updates, the scope of some applications are affected to some extent. For its better functioning and avoiding issues like “contacts keep stopping”, here is how you should update device software.

  1. First and foremost, head on to “Settings” menu. Over there, click on “About Device”.
  2. There, you need to tap over “Software Update”.

contacts app crashing - check updates

The device will now check whether there are any updates available for your device. If yes, then update application right away.

2.6 Reset App Preferences

As stated, the malfunctioning of contacts can be due to be any unexpected reason. Hence, users can opt for resetting app preferences. This may prove to be helpful in brushing away the issue of “Contacts app won’t open”.

  • Launch “Settings” app and surf for “Apps” or “Applications” option on your Motorola G24 Power.
  • Just, tap over the three dots appearing at the upper right section and then tap on “Reset app preferences”.
  • At last, just select “Reset default apps”.

contacts app not responding - reset preferences

2.7 Delete voicemail

Do you happen to exchange voicemails quite often? It can trigger to be the reason for contact app crashes. If your device happens to have a bulk of voicemails, you must get rid of them sooner or later. As, these might standout to be the prime reason for contacts stopping on Motorola G24 Power. If you’re unaware about the procedure of removing all kinds of voicemails, you can proceed to make use of the following steps.

  1. Start with, launching the “Google Voice” app.
  2. From there, duly opt for “Voicemail”.
  3. Just click on the press menu option and at last select “Delete” option.

2.8 Uninstall the downloaded apps

Some applications contain some unwanted advertisements and some elements of malware. This can be enough for disrupting the functionality of the built-in contact app won’t open. It is crucial for your phone to be detoxed from such elements. You need to manually scrap off such applications. Do, ensure to download the application from the genuine source for future use.

  • On your Motorola G24 Power, just go to “Home” screen and tap on “Apps” icon.
  • Then, tap on “Settings” icon followed by going to “Applications” or “Apps & Preferences” menu.
  • After that, tap on “Menu icon” which will showcase the apps installed on device.
  • Simply, open the app and hit the “Uninstall” button to brush away that app. Repeat the same with other application(s).

Now, check whether you’ve fought the battle with the problem or not.

contacts app not responding - delete app

2.9 Reset to Factory Settings

Last but not least, if all the methods falls flat to resolve the issue of contacts app won’t open. Then, it might be your device has some internal problem. This can be any software crash which might not be fixing with the aforementioned steps. That is where reset to factory settings may prove to be a good option. With this method, your phone will be cleared of all the components, settings and everything present in it. Here are is the comprehensive tutorial for biding bye to the problem of contacts app won’t open.

Note: Do ensure to take a backup of all the data available in your device. As, we don’t want you to regret afterwards.

  • Just go to “Settings” and surf and select “Backup & Reset” option.
  • You need to toggle on the option for performing the backup on your Google account.
  • Then, tap on “Reset” button and then tick mark the option for resetting your phone.

contacts app not responding - factory settings

https://techidaily.com


Also read:

  • Title: 11 Proven Solutions to Fix Google Play Store Not Working Issue on Motorola G24 Power | Dr.fone
  • Author: Ariadne
  • Created at : 2024-11-05 09:17:58
  • Updated at : 2024-11-11 20:40:25
  • Link: https://howto.techidaily.com/11-proven-solutions-to-fix-google-play-store-not-working-issue-on-motorola-g24-power-drfone-by-drfone-fix-android-problems-fix-android-problems/
  • License: This work is licensed under CC BY-NC-SA 4.0.
On this page
11 Proven Solutions to Fix Google Play Store Not Working Issue on Motorola G24 Power | Dr.fone