11 Proven Solutions to Fix Google Play Store Not Working Issue on Motorola Moto G73 5G | Dr.fone
11 Proven Solutions to Fix Google Play Store Not Working Issue on Motorola Moto G73 5G
Google Play Store is a necessary and bundled service of any Android device. This app is required to download or even run any apps. So, getting an error like Play store not working or Play Store crashing is very unfortunate and a matter of a headache. Here we tried to put the best solution to overcome this issue. Keep reading this article for all the 11 best solutions.
Part 1. The recommended method to fix Google Play Store issues
If you search on the internet, you may find various tricks dealing with Google Play Store not working issue. However, either to try each of them or choose several to follow would certainly cost a lot of time. What’s more, we are not sure whether they will really work. Therefore, we would recommend you with a more effective and fast way, that is to use Dr.Fone - System Repair (Android) , a dedicated Android repair tool to fix Google Play Store, not working issues just in one click.
Dr.Fone - System Repair (Android)
A most effective method to fix Google Play Store not working
- Fix all Android system issues like the black screen of death, won’t turn on, system UI not working, etc.
- Industry’s 1st tool for one-click Android repair.
- Supports all the new Motorola Moto G73 5G devices like Galaxy S8, S9, etc.
- Step-by-step instructions provided. No technicals skills required.
3981454 people have downloaded it
Brief steps to guide you through the process of fixing Google Play Store not working (followed by video tutorial):
- Get this tool downloaded on your computer. Install and launch it, and you can find the following welcome screen displayed.
- Select the option “System Repair”. In the new interface, click on the “Android Repair” tab.
- Start fixing Google Play Store not working by clicking “Start”. Select and confirm the correct model details as instructed.
- Activate the Download mode from your Motorola Moto G73 5G.
- After entering the Download mode, the Dr.Fone tool starts to download the correct firmware to your Android.
- The downloaded firmware will be loaded and flashed to your Motorola Moto G73 5G to fix the Google Play Store not working issue.
- Wait until the Android repair process is complete. Start your Android and Google Play Store, you can then find that the Google Play Store not working issue no longer exists.
Video tutorial to fix Google Play Store not working
Part 2: Other 10 common methods to fix Google Play Store issues
1. Fix Date and Time settings
Sometimes Google creates a problem connecting with the Play Store or Play store crashing due to the wrong date and time. The first and most common thing is you have to check if the date and time are updated or not. If not, update it first by following the below step by step guide.
Step 1 – First, go to the “Settings” of your device. Find ‘Date and time’ and tap on it.
Step 2 – Now you can see several options. Select “Automatic date and time”. This should override the wrong date and time your device have. Else, deselect the tick beside that option and select the date and time manually.
Step 3 – Now, go to the Play store and try to connect again. This should be working without any problem now.
2. Cleaning of Cache data of Play Store
This may happen that sometimes Google Play Store stopped working due to excessive unnecessary data stored in the cache of the Motorola Moto G73 5G device. So, clearing unnecessary data is very important to keep the application run smoothly. To do this, you need to follow the below steps.
Step 1 – Firstly, go to “Settings” on your device.
Step 2 – Now, navigate to the “Apps” option available at the settings menu.
Step 3 – Here you can find the “Google Play Store” app listed. Open it by tapping.
Step 4 – Now, you can find a screen like below. Tap on “Clear cache” to remove all the cache from the application.
Now, again try to open Google Play Store and you may successfully overcome the Play Store not working issue. If not, check the next solution.
3. Reset Play store by Clear data
If the above solution is not working for you, you might try this option instead. This step will erase all the app data, settings, etc so that it can be set up a fresh one. This will also fix the Google Play store not working issue. For this solution, use the following method step by step.
Step 1 – Like the previous method, head towards the settings and then find “Apps”
Step 2 – Now find “Google Play Store” and open it.
Step 3 – Now, instead of tapping “Clear cache”, tap on “Clear data”. This will erase all the data and settings from the Google Play store.
After this, open “Google Play Store” and now your problem might be solved now.
4. Reconnecting the Google account
Sometimes it may happen that removing and reconnecting your Google account may solve the Play Store not working issue. To do this, you need to follow the instructions below.
Step 1 – Go to the “Settings” and then find “Accounts”.
Step 2 – Upon opening the option, select “Google”. Now you can see your Gmail ID listed there. Tap on it.
Step 3 – Now click on the top right side three dots or “more” option. Here you can find the “Remove account” option. Select it to remove the Google Account from your Mobile.
Now, go back and try to open Google Play Store again. This should work now and enter your Google ID and password again to continue. If it’s still not working, move to the next solution.
5. Reinstall the latest version of Google Play Store
Google Play store can’t be uninstalled completed completely from your Motorola Moto G73 5G. But disabling and reinstalling its latest version can resolve the Play Store crashing issue. For doing this, just follow the below guide.
Step 1 – First of all, go to “Settings” and then move on to “Security”. Then find “Device administration” here.
Step 2 – Upon clicking on this option, you can find “Android device manager”. Uncheck this and disable.
Step 3 – Now you can be able to uninstall Google play service by going into application manager.
Step 4 – After that, try to open any app that requires Google Play store to open, and that will automatically guide you to install the Google Play service. Now install the updated version of the Google Play service.
After installing, your problem might be solved by now. If not, try the next solution.
6. Clear Google Service Framework Cache
Besides the Google Play store, this is important to keep healthy the Google Service Framework as well. The cache and unnecessary data should be removed from there also. Follow the steps below.
Step 1 – Go to settings and then tap on “Application Manager”
Step 2 – Here you can find “Google Service Framework”. Open it.
Step 3 – Now, tap on “Clear cache”. And you are done.
Now go back and try to open Google Play store again. This might solve the Google Play Store has stopped the problem by now. If not, check the next solution.
7. Disable the VPN
The VPN is a service to get all the media outside your geographic location. This is also used to install a country-specific app in another country. But sometimes it can create a problem with Play Store crashing. So, this is recommended to try disabling the VPN.
Step 1 – Go to the settings of your device.
Step 2 – Under the “networks”, click on “More”.
Step 3 – Here you can find “VPN”. Tap on it and turn it off.
Now, again go back and try to open the Google Play Store. This may solve your problem now. If not, check the next solution.
8. Force stop Google Play Service
Google Play Store needs to be restart just like your PC. This is a really helpful and common trick to overcome the Play Store crashing issue on your Motorola Moto G73 5G. To do this, follow the below steps.
Step 1- Go to settings and then go to the “Application Manager”.
Step 2 – Now find “Google Play Store” and click on it.
Step 3 – Here click on “Force Stop”. This allows the Google Play Store to stop.
Now, try to open Google Play store again and this time the service is being restarted and might work properly. If not, try the next solution.
9. Try a Soft Reset of your device
This easy to use solution will remove all the unnecessary temporary files of your device, close all recent apps, and make it clean. This is just rebooting your device. It won’t delete any data from your device.
Step 1 – Long press the “Power” button on your device.
Step 2 – Now, click on ‘Reboot’ or ‘Restart’ option. Your device will restart in some time.
After restarting, try to open the Google Play Store again and this time you should succeed. If any case, it’s not opening, try the last (but not the least) method by hard reset your Android.
10. Hard reset your device
If you have done with all of the above solutions and still Play Store crashing, and you are aggressive to get it, then only try this method. Using this method will delete all the data of your device. So take a backup of the whole. Follow the step by step instruction below.
Step 1 – Go to setting and find “backup and reset” there.
Step 2 – Click on it. And then Click on the “Factory data reset” option.
Step 3 – Now confirm your action and tap on the “Reset device”.
This will take a while to reset your device completely. After completion, start the Google Play Store and set up as a new device.
The above methods are the best 11 among all the solutions you can get for your Play Store not working on wifi or Play Store crashing error. Try one by one and you might get rid of this problem.
4 Ways to Fix Android Blue Screen of Death On Motorola Moto G73 5G
Android is undoubtedly amongst the best smartphone platforms but comes with its own share of glitches. The Android screen of death is observed by many users all over the world who complain of their device screen turning blue rendering their phone/tablet unresponsive. This is called the Android blue screen of death and it usually occurs when you turn on your device by pressing the Power On button but your device does not boot up normally and remains stuck at a plain blue screen without any error message.
Such an Android screen of death is caused by a temporary software crash but can also occur due to certain hardware issues. We understand the inconvenience caused to you when you see the Android blue screen of death. Here are ways to fix the error and great software to extract all your data to keep it unaltered and safe.
Read on to learn more about the Android screen of death and ways to combat it.
Part 1: How to rescue data on Motorola Moto G73 5G with blue screen of death?
The Android blue screen of death issue is not a difficult problem to deal with and can be fixed by you by following the easy steps given in this article. We suggest that all readers rescue the data stored on their Android devices to prevent data loss and keep it stored in your PC from where it can be accessed and recovered by you anytime, anywhere. This task might sound tedious, but, we have for you Dr.Fone - Data Recovery (Android) , a software specially designed to retrieve data from broken and damaged Motorola Moto G73 5G phones and tabs, especially Motorola Moto G73 5G devices, and keep it safe in your PC without tampering with it or altering its format. It efficiently extracts data from broken or unresponsive Motorola Moto G73 5G devices, phones/tabs stuck at black/blue screen, or whose system crashed due to a virus attack.
Dr.Fone - Data Recovery (Android)
World’s 1st data retrieval software for broken Android devices.
- It can also be used to recover data from broken devices or devices that are damaged in any other way such as those stuck in a reboot loop.
- Highest retrieval rate in the industry.
- Recover photos, videos, contacts, messages, call logs, and more.
- Compatible with Motorola Moto G73 5G devices.
3,145,271 people have downloaded it
Follow the steps given below to extract data when you experience an Android screen of death:
1. Download, install, and run the Dr.Fone - Data Recovery (Android) tool on your PC. Connect your device using a USB cable and move on to the main screen of the software.
2. Once you launch the software, you will see many tabs before you. Click on “Data Recovery” > “Android”.
3. And then choose “Recover from Broken Phone” from the program’s screen.
4. In this step, choose from the two options before you the true nature of your device as shown in the screenshot below.
5. You will now be asked to feed in your phone’s model type and name as shown in the screenshot below. Give correct details for the software to identify your device smoothly and hit “Next”.
6. In this step, refer to the instructions in your device manual to enter into Download Mode on your Motorola Moto G73 5G and hit “Next”. An example of what to do to reach Download Mode is shown below.
7. Finally, let the software recognize your Motorola Moto G73 5G, and start to download the recovery package for your device.
8. Once it does, you will be able to preview all the files on the screen in front of you before you hit “Recover to Computer”.
The process may take up to a few minutes and once it’s done all your files will be extracted and stored on your PC. You can now move on to troubleshooting the problem without the fear of losing all your important data.
safe & secure
Part 2: One click to fix the Android blue screen of death
We understand how annoying it is to see the Android blue screen of death and fail to access your device data. But, with Dr.Fone - System Repair (Android) , your troubles would burst away.
This software effectively fixes Android screen of death issue along with app crashing, bricked or unresponsive device, stuck on Motorola Moto G73 5G logo, etc. All Android issues are well taken care of by Dr.Fone - System Repair (Android) with one click.
Dr.Fone - System Repair (Android)
Easy and effective solution to fix the Android blue screen of death!
- Every kind of Android system error and problem is resolved.
- It is the premier Android repair software in the market.
- All the latest Motorola Moto G73 5G devices are supported by this program.
- Android blue screen of death can be fixed with a single click.
- Easy to use and no technical skills are needed to operate it.
4,750,154 people have downloaded it
Note: Backing up your device is significant before you carry out the Android repair process. The process of fixing the Android blue screen of death issue may erase data from your Motorola Moto G73 5G. So backing up your Android seems a viable option.
Phase 1: Connecting your Android after preparing it
Step 1: Installation and running Dr.Fone - System Repair (Android) on your system takes you to the main screen. Choose the ‘System Repair’ option followed by connecting the Android device.
Step 2: Press the ‘Android Repair’ option before tapping the ‘Start’ button.
Step 3: Over the Motorola Moto G73 5G device information window, select all relevant data about your device followed by the ‘Next’ button.
Phase 2: Initiate repairing after entering ‘Download’ mode
Step 1: Get the Motorola Moto G73 5G device in ‘Download’ mode to fix the Android blue screen of death issue. Here is how –
- On a ‘Home’ button-less device – you need to switch off the Motorola Moto G73 5G device. Now, hold the ‘Volume Down’, ‘Power’, and ‘Bixby’ keys together for about 10 seconds and release. Hit the ‘Volume Up’ key to get into ‘Download’ mode.
- On a ‘Home’ button device – shut down the Android phone/tablet, and then push the ‘Power’, ‘Volume Down’, and ‘Home’ keys for 10 seconds. Let go of the keys and press the ‘Volume Up’ key to enter ‘Download’ mode.
Step 2: Tap the ‘Next’ button to download firmware.
Step 3: Dr.Fone - System Repair (Android) would verify the firmware post-download. It will start repairing the Android system automatically.
safe & secure
Part 3: Force Restart Your Motorola Moto G73 5G
A force restart is a basic step that can clear minor software glitches. It has the potential to resolve the Android blue screen of death issue. Force restarting your device can clear temporary bugs and reset all processes. It is a simple yet often overlooked way to fix the Android blue screen of death issue. Use the following steps to force restart your Motorola Moto G73 5G:
Step: On your Motorola Moto G73 5G, press and hold the “Power” and “Volume Down” keys for around 10 seconds. Release the keys when your device reboots and wait for it to complete rebooting.
Part 4: Remove phone battery to fix blue screen of death
The best home remedy to fix any kind of Android screen of death remove the Motorola Moto G73 5G device’s battery. This technique might sound too simple, but it has solved the Android blue screen of death issue for many users whose devices started normally after reinserting the battery. Here is what you should do.
1. Open the back cover of your Motorola Moto G73 5G and carefully remove its battery.
2. Let the battery be out for 5-7 minutes. Meanwhile, long press the power button to drain out any residual charge from your device.
3. Now reinsert the battery and attach the back cover.
4. Turn on your device and see that it boots normally all the way to the Home/Locked Screen without getting stuck at Android blue screen of death.
Note: Not all Android devices allow you to remove their battery. If you own such a device, try the next step as it is your only option to fix the Android blue screen of death problem.
Part 5: Put out your SIM Card/SD card and reinsert
In some cases, issues related to the Android blue screen of death can be caused by problems with the SIM card or SD card. Removing and reinserting these cards can help resolve potential conflicts or glitches. Remember that this method can help resolve issues related to SIM card or SD card conflicts. However, it may not address more complex software or hardware problems causing the blue screen issue.
Part 6: Clean or change the LCD connector
If you’re facing the Android blue screen of death issue, the issue might be related to a hardware problem. The problem can be a loose or damaged LCD connector. In this scenario, you can try cleaning or changing the connector. This method is more advanced and involves disassembling your device. That’s why you need to proceed with caution and only if you’re comfortable with hardware tasks.
Part 7: Update to the latest Android version
Software problems can manifest the Android equivalent of a blue screen of death. It is usually triggered by errors or anomalies within the operating system. To address these concerns, upgrading to the most recent version of the Android OS proves effective. However, updating your device’s software could introduce fresh glitches or compatibility conflicts. These steps outline the process of updating your device to the latest OS:
Step: Open the Settings app on your Motorola Moto G73 5G by locating and launching it. Proceed by scrolling through the options and selecting “Software Update.” In the ensuing screen, choose “Download and Install” to start a search for any available updates.
Part 8: How to fix the Android blue screen of death by factory reset?
The Android screen of death is a very confusing issue as it freezes your device at a blue screen with no options to navigate further. In such a situation you may consider performing a Factory Reset, better known as Hard Reset as you will need to enter Recovery Mode to implement this technique. Although resting your device will wipe off all its data but you don’t need to worry as Dr.Fone toolkit Android Data Extraction software can retrieve all your files and keep them safe.
Accessing Recovery Mode differs for different Android devices. Thus, we suggest that you consult your device manual to understand how to boot into Recovery Mode on your particular Android device and then follow the steps given below:
Once you are on the Recovery Screen, you will see a list of options before you, similar to the screenshot below.
Use the Volume Down button to scroll downwards and reach the “Wipe data/Factory reset” option.
Now use the power button to select it and wait for the Motorola Moto G73 5G device to reboot automatically.
You will notice that the Android device will turn back on without getting stuck at the Android blue screen of death. Now you can set up your device from scratch.
Part 9: What Should You Do if Android Still Stuck on Blue Screen?
Have you tried all the methods, and your Motorola Moto G73 5G is still stuck on the blue screen of death? In this case, it’s important to consider the possibility of a hardware issue. Remember that hardware issues can be complex. Trying to fix things without the right expertise can result in additional harm. If you’re uncertain about the next steps, it’s wisest to ask for assistance from a trained professional.
The Android screen of death, especially the Android blue screen of death, is not a very pleasant sight and could worry you. The good news is that this problem can be fixed by you sitting at home without any technical assistance. Follow the simple and easy tips given above to reboot your device and use the Dr.Fone - Data Recovery (Damaged Device) tool to rescue your data in the most efficient and effective way, then use Dr.Fone - System Repair (Android) to repair your Motorola Moto G73 5G.
safe & secure
Play Store Stuck on Downloading Of Motorola Moto G73 5G? 7 Ways to Resolve
Part 1: Symptoms when “Play Store Stuck on Downloading”
Just as any problem gives some indication of anything wrong is going to befall. Similarly, a user does feel some unexpected turns of events resulting in Play Store to stick at downloading. If one happens to see that the progress bar has suddenly frozen to a certain scope and taking ages to march any further, it is treated as the first signs for Play store not working properly. Another, such scenario is where your apps are not able to download easily. Rather, the Play store reflects a message downloads are yet in the pending queue. If one happens to witness such problems, these can be in fact be giving you the warning signal of the Play store problem
Part 2: Causes of why “Play Store Stuck on Downloading”
With technology, uncertainties are bound to happen. It becomes quite tricky to analyze the real problem and craft a solution. As, there can be several causes that might be disturbing the smooth functionality of Play store. Here are some collated issues that we’ve gathered that are indicative of the cause.
- The time is not rightly setup: Sometimes, the unexpected root cause of play store failing to work is due to the date and time not set up rightly. If the system time is not according to the standard timing, then the application can misbehave.
- Fluctuations in internet connection: If internet speed is running too low or has weaker connection, Play Store download stuck at 99 problem may arise out. Always, use a good speed of internet.
- Get rid of Cache: Extras of cache can pose to be problematic in the working of applications. Users must timely clean their devices so as to brush away any kind of cache memory.
- Outdated version of Play store app: Users generally do not feel the urge for updating the play store app. It is important to use only the updated version so as the functioning of Google Play app is not affected.
Part 3: 7 fixes for Play Store stuck on downloading
3.1 Check SD card and phone storage space
All the applications, data of one’s device is generally loads directly in phone’s storage or the SD card (if plugged). Hence, it is crucial to check whether your phone storage or SD is not fully occupied. As it can indirectly be the reason why the issue of “**Play Store download stuck at 99%**” might occur. Ensure to get rid of any application that you are no longer using. Or, consider deleting any picture, videos or documents that aren’t required by you.
3.2 Check Wi-Fi or cellular data connection
Sometimes, it’s not your phone that is going all faulty, the root cause might be the internet connection. If the internet is running low or does not seem to be stable, then the play store download problem may occur. Users must ensure that the Motorola Moto G73 5G device they are working should have a stable network connection so as to combat the problem. Then, they can try downloading the application and check if the problem is prevalent or not.
3.3 One click to fix corrupted Play Store components
The world of internet and its intricacies are beyond a novice’s realm. Chances of malfunctioning of Google Play Store may be due to the components relating to Play Store may have gone corrupted. To resolve such issue, the need of a good software that is courageous enough to tackle all kinds of issues is need. For that, the only perfect solution is Dr.Fone - System Repair (Android), an impeccable software useful in providing speedy recovery of your phone. With it you can ward away the issues like boot problem, black screen of death, phone stuck etc.
Dr.Fone - System Repair (Android)
Android repair tool to fix Play Store stuck on downloading
- Can easily deal with all kinds of problems disrupting the activities of Android phone including app crashes, system crash, black screen of death, Play Store stuck on downloading。
- 1-click technology helpful in repairing rare kinds of issues like phone stuck in boot loop, recovery mode, Motorola Moto G73 5G logo or Android devices getting bricked.
- Supports compatibility with several kinds of Android phones, including the all Motorola Moto G73 5G models even the Motorola Moto G73 5G S9.
- The easy to use interface is crafted with underlying features and functionalities in a right manner.
- Provides 24 hours customer assistance to users for resolving queries or problems.
3,224,929 people have downloaded it
Step by Step Tutorial
Here is the complete guide which will help users in understanding how Dr.Fone - System Repair (Android) can vanish Play store download problem completely.
Step 1: Launch Dr.Fone - System Repair (Android) and connect device
First of all, load the program on PC. In the interim, draw connection of device with phone using a genuine cable. Over the interface, tap on “System Repair” mode.
Step 2: Select Android Repair mode
Over the following screen, select “Android Repair” placed at the left panel to resolve play store stuck issue and press “Start” button too!
Step 3: Fill in the information
It is important to add in all the necessary information for successful execution of program. Make sure to give details of “Brand”, “Name”, “Country”, “Model” and all other fields.
Step 4: Ensure to Download Firmware
Now, follow the on the on-screen prompts to boot Android phone into the download mode. Once done, you’re ready to download the suitable firmware package by hitting the “Next”.
Fret not, the program will automatically detect the most suitable firmware for your device.
Step 5: Repair Android phone
After the package downloads, program will repair all kinds of problems surfacing over your phone automatically. This way, the Play store stuck on downloading will get resolved fully.
3.4 Clear data and cache of Play Store and download again
Did you know the piling up of cache memory can certainly pull off a great deal for Play Store getting stuck? Cache data may generally stash the data so that you can access it even in future course. But, this do east up a good chunk of space and result in the misbehavior of Play Store app. You can opt to brush away Play store stuck on downloading by using the following steps.
- Get your Motorola Moto G73 5G and visit “Settings”.
- Then, surf for “Application manager” option and launch “Google Play store” option.
- From there, click on “Cached Data” and select the “Clear Cache” option.
- Optionally, make use of “Force Stop” feature to halt the functioning of the app.
- At last, reboot/restart your smartphone.
3.5 Update Play Store to the latest version
When was the last time you cared to update your Play store app? Generally, users overlook the need of updating the application. As, they think that it may not be of any greater importance. But, in reality working in an outdated version can directly impact Play Store and cause download problem. Follow the below steps to update Play Store to latest version.
- From phone, just launch Google Play Store app from app drawer.
- Press the 3 horizontal lines icon over the top and locate “Settings” from the left menu.
- In Settings, browse for “Play Store Version” located under “About” section.
- Tap on it, if it shows that Play Store app is not updated then proceed with the on-screen prompts to update it to the latest version.
3.6 Try another Google account
If you’re unable to see a streak of hope and wondering why my Play Store is still showing download pending. Well, some unexpected issue might be there with your Google account. As, there are times where your existing Google account can be the hurdle. Therefore, trying your hand in some other Google account might assist to work things out.
3.7 Avoid downloading large apps
Last but certainly not the least, users must avoid downloading large applications. Especially those games that eats a whopping number of 300+MB of your space. You must always watch out on size of the application is and only then craft the decision to load it on your device. This may help out in keeping the Play store stuck on downloading problem at bay.
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- Title: 11 Proven Solutions to Fix Google Play Store Not Working Issue on Motorola Moto G73 5G | Dr.fone
- Author: Ariadne
- Created at : 2024-11-06 18:30:32
- Updated at : 2024-11-12 13:06:18
- Link: https://howto.techidaily.com/11-proven-solutions-to-fix-google-play-store-not-working-issue-on-motorola-moto-g73-5g-drfone-by-drfone-fix-android-problems-fix-android-problems/
- License: This work is licensed under CC BY-NC-SA 4.0.