11 Proven Solutions to Fix Google Play Store Not Working Issue on Samsung Galaxy Z Flip 5

Google Play Store is a necessary and bundled service of any Android device. This app is required to download or even run any apps. So, getting an error like Play store not working or Play Store crashing is very unfortunate and a matter of a headache. Here we tried to put the best solution to overcome this issue. Keep reading this article for all the 11 best solutions.

Part 1. The recommended method to fix Google Play Store issues

If you search on the internet, you may find various tricks dealing with Google Play Store not working issue. However, either to try each of them or choose several to follow would certainly cost a lot of time. What’s more, we are not sure whether they will really work. Therefore, we would recommend you with a more effective and fast way, that is to use Dr.Fone - System Repair (Android) , a dedicated Android repair tool to fix Google Play Store, not working issues just in one click.

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Brief steps to guide you through the process of fixing Google Play Store not working (followed by video tutorial):

Get this tool downloaded on your computer. Install and launch it, and you can find the following welcome screen displayed.

Select the option “System Repair”. In the new interface, click on the “Android Repair” tab.

Start fixing Google Play Store not working by clicking “Start”. Select and confirm the correct model details as instructed.

Activate the Download mode from your Samsung Galaxy Z Flip 5.

After entering the Download mode, the Dr.Fone tool starts to download the correct firmware to your Android.

The downloaded firmware will be loaded and flashed to your Samsung Galaxy Z Flip 5 to fix the Google Play Store not working issue.

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Wait until the Android repair process is complete. Start your Android and Google Play Store, you can then find that the Google Play Store not working issue no longer exists.

Video tutorial to fix Google Play Store not working

Part 2: Other 10 common methods to fix Google Play Store issues

1. Fix Date and Time settings

Sometimes Google creates a problem connecting with the Play Store or Play store crashing due to the wrong date and time. The first and most common thing is you have to check if the date and time are updated or not. If not, update it first by following the below step by step guide.

Step 1 – First, go to the “Settings” of your device. Find ‘Date and time’ and tap on it.

Step 2 – Now you can see several options. Select “Automatic date and time”. This should override the wrong date and time your device have. Else, deselect the tick beside that option and select the date and time manually.

Step 3 – Now, go to the Play store and try to connect again. This should be working without any problem now.

2. Cleaning of Cache data of Play Store

This may happen that sometimes Google Play Store stopped working due to excessive unnecessary data stored in the cache of the Samsung Galaxy Z Flip 5 device. So, clearing unnecessary data is very important to keep the application run smoothly. To do this, you need to follow the below steps.

Step 1 – Firstly, go to “Settings” on your device.

Step 2 – Now, navigate to the “Apps” option available at the settings menu.

Step 3 – Here you can find the “Google Play Store” app listed. Open it by tapping.

Step 4 – Now, you can find a screen like below. Tap on “Clear cache” to remove all the cache from the application.

Now, again try to open Google Play Store and you may successfully overcome the Play Store not working issue. If not, check the next solution.

3. Reset Play store by Clear data

If the above solution is not working for you, you might try this option instead. This step will erase all the app data, settings, etc so that it can be set up a fresh one. This will also fix the Google Play store not working issue. For this solution, use the following method step by step.

Step 1 – Like the previous method, head towards the settings and then find “Apps”

Step 2 – Now find “Google Play Store” and open it.

Step 3 – Now, instead of tapping “Clear cache”, tap on “Clear data”. This will erase all the data and settings from the Google Play store.

![tap on “Clear data”](https://images.wondershare.com/drfone/article/2017/06/14985033317238.jpg)

After this, open “Google Play Store” and now your problem might be solved now.

4. Reconnecting the Google account

Sometimes it may happen that removing and reconnecting your Google account may solve the Play Store not working issue. To do this, you need to follow the instructions below.

Step 1 – Go to the “Settings” and then find “Accounts”.

Step 2 – Upon opening the option, select “Google”. Now you can see your Gmail ID listed there. Tap on it.

Step 3 – Now click on the top right side three dots or “more” option. Here you can find the “Remove account” option. Select it to remove the Google Account from your Mobile.

Now, go back and try to open Google Play Store again. This should work now and enter your Google ID and password again to continue. If it’s still not working, move to the next solution.

5. Reinstall the latest version of Google Play Store

Google Play store can’t be uninstalled completed completely from your Samsung Galaxy Z Flip 5. But disabling and reinstalling its latest version can resolve the Play Store crashing issue. For doing this, just follow the below guide.

Step 1 – First of all, go to “Settings” and then move on to “Security”. Then find “Device administration” here.

Step 2 – Upon clicking on this option, you can find “Android device manager”. Uncheck this and disable.

Step 3 – Now you can be able to uninstall Google play service by going into application manager.

Step 4 – After that, try to open any app that requires Google Play store to open, and that will automatically guide you to install the Google Play service. Now install the updated version of the Google Play service.

After installing, your problem might be solved by now. If not, try the next solution.

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6. Clear Google Service Framework Cache

Besides the Google Play store, this is important to keep healthy the Google Service Framework as well. The cache and unnecessary data should be removed from there also. Follow the steps below.

Step 1 – Go to settings and then tap on “Application Manager”

Step 2 – Here you can find “Google Service Framework”. Open it.

Step 3 – Now, tap on “Clear cache”. And you are done.

Now go back and try to open Google Play store again. This might solve the Google Play Store has stopped the problem by now. If not, check the next solution.

7. Disable the VPN

The VPN is a service to get all the media outside your geographic location. This is also used to install a country-specific app in another country. But sometimes it can create a problem with Play Store crashing. So, this is recommended to try disabling the VPN.

Step 1 – Go to the settings of your device.

Step 2 – Under the “networks”, click on “More”.

Step 3 – Here you can find “VPN”. Tap on it and turn it off.

Now, again go back and try to open the Google Play Store. This may solve your problem now. If not, check the next solution.

8. Force stop Google Play Service

Google Play Store needs to be restart just like your PC. This is a really helpful and common trick to overcome the Play Store crashing issue on your Samsung Galaxy Z Flip 5. To do this, follow the below steps.

Step 1- Go to settings and then go to the “Application Manager”.

Step 2 – Now find “Google Play Store” and click on it.

Step 3 – Here click on “Force Stop”. This allows the Google Play Store to stop.

Now, try to open Google Play store again and this time the service is being restarted and might work properly. If not, try the next solution.

9. Try a Soft Reset of your device

This easy to use solution will remove all the unnecessary temporary files of your device, close all recent apps, and make it clean. This is just rebooting your device. It won’t delete any data from your device.

Step 1 – Long press the “Power” button on your device.

Step 2 – Now, click on ‘Reboot’ or ‘Restart’ option. Your device will restart in some time.

After restarting, try to open the Google Play Store again and this time you should succeed. If any case, it’s not opening, try the last (but not the least) method by hard reset your Android.

10. Hard reset your device

If you have done with all of the above solutions and still Play Store crashing, and you are aggressive to get it, then only try this method. Using this method will delete all the data of your device. So take a backup of the whole. Follow the step by step instruction below.

Step 1 – Go to setting and find “backup and reset” there.

Step 2 – Click on it. And then Click on the “Factory data reset” option.

Step 3 – Now confirm your action and tap on the “Reset device”.

This will take a while to reset your device completely. After completion, start the Google Play Store and set up as a new device.

The above methods are the best 11 among all the solutions you can get for your Play Store not working on wifi or Play Store crashing error. Try one by one and you might get rid of this problem.

Bricked Your Samsung Galaxy Z Flip 5? Here’s A Full Solution

A bricked phone is a device that won’t turn on no matter what you do and everything you try to do to fix it doesn’t work. Most people will tell you that there is really nothing you can do to fix a bricked device. But with the right information, the right buttons to push and useful additional software you can actually try to fix a bricked device.

In this article we are going to look at how you can fix your device if you are sure it is bricked, how to rescue the data on your bricked device and even how you can avoid this situation in the future.

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Part 1: Rescue the data on your Bricked Android Phone

Before we can learn how to fix a bricked device, it is important that you are able to save the data that is on the Samsung Galaxy Z Flip 5 device. Having the data saved somewhere else will be the added insurance you need in case anything goes wrong during the process. There are very few software solutions in the market to help you get back data from a bricked device. One of these and the most reliable is Wondershare Dr.Fone - Data Recovery (Android) .

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How to Use Dr.Fone - Data Recovery (Android) to Rescue Data from a Bricked Android

If your device is completely unresponsive, don’t worry Dr.Fone can help you get all the data back. Simply follow these steps to gain access to the Samsung Galaxy Z Flip 5 device and recover all your data.

Step 1: Download and install Wondershare Dr.Fone to your PC. Launch the program and then click on Data Recovery. Select the data types you would like to recover and then click on Next.

Step 2. Select the issue type for your phone. Choose from “Touch screen not responsive or cannot access the phone” or “Black/broken screen”.

Step 3: In the next step, you need to select your device model. If you don’t know the model of your device click on “How to check the Samsung Galaxy Z Flip 5 device model” to get help.

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Step 4: The next screen will provide instructions on how to enter “Download mode.” Connect the Samsung Galaxy Z Flip 5 device to your PC once it is in “Download Mode”

Step 5: The program will begin an analysis of your device and then download the recovery package.

Step 6: Then Dr.Fone will display all the recoverable file types. You can click on the files to preview them. Select the ones you need and click on “Recover to Computer” to save them to your computer.

Part 2: How to Fix Your Bricked Android Phone

Android devices are usually very flexible in allowing users to flash ROM but sometimes an incorrect process can result in a bricked device. While there are few solutions to this problem, here are a few things you can do;

When the Samsung Galaxy Z Flip 5 device Boots Straight into Recovery

If the Samsung Galaxy Z Flip 5 device can boot to the recovery screen, you can find an alternative ROM to install and copy it your device. Installation can then be done in the recovery menu. If the Samsung Galaxy Z Flip 5 device is booting to recovery mode there is a chance that it can be fixed.

Step 1: Load up Clockworkmod or any other recovery tool that you have been using.

Step 2: Once you are in, navigate to the “Reboot system now.” If you are using Clockworkmod, this should be your first option. Hopefully everything will work just right if you do this, If it doesn’t you may need to download and re-flash the ROM again.

When the Samsung Galaxy Z Flip 5 device won’t stop rebooting

Here’s what to do if the Samsung Galaxy Z Flip 5 device wont stop rebooting.

Step 1: Turn off the Samsung Galaxy Z Flip 5 device and then reboot in recovery mode.

Step 2: Go to “Advanced” which will bring up a number of options to choose from.

Step 3: One of the options should be “Wipe Dalvik cache” select this option and then follow the instructions. When finished select “Go Back” to return to the main menu.

Step 4: Go to the “Wipe Cache Partition” and select it.

Step 5: Go to “Wipe data/ factory reset.”

bricked android phone data recovery-Wipe data/ factory reset

Step 6: Finally reboot the Samsung Galaxy Z Flip 5 device by selecting “Reboot system now.” This should fix the problem. You may also want to flash the same ROM or try a new one.

If the above methods don’t work, try one of the following options.

You can return to resource where you found the flash tools and search or ask for advice

Sometimes these errors can be caused if the ROM installation was performed via SD card. In this case reformatting the SD card might help.

If all else fails, it is time to returning the Samsung Galaxy Z Flip 5 device to the vendor if your warranty is still applicable.

Part 3: Useful Tips to avoid Bricking your Android Phone

If you are planning on installing custom ROM you need to install Custom Recovery. This will enable you restore the Samsung Galaxy Z Flip 5 device to its original settings should anything go wrong and hopefully help you avoid bricking your device.

Ensure that you are familiar with the Fastboot or ADB commands before doing anything. You should know how to recover your device by flashing a command line and also manually transfer important files to your device.
Make a backup of your device. This is obvious but most people fail to adhere to it. At the very least you can get back all your files and settings to transfer to a new phone.
Keep a full Nandroid backup on your phone
Keep another backup on your PC which you can access should anything go wrong with the Custom ROM installation
Know how to hard reset your device. It may come in handy when your device freezes on you.
You should also consider enabling USB debugging. This is because many solutions for a Bricked device rely on USB debugging.
Ensure the Custom ROM you choose can actually be used on your device model.

While installing Custom ROM can actually be a great way to customize your device, it is also the leading reason for bricked devices. Therefore ensure that you understand what you are doing when you decide to customize your device. Learn as much as you can about the process before attempting everything.

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sentrypc.com/parental-controls/ ## What To Do When Samsung Galaxy Z Flip 5 Has Black Screen of Death?

Have you ever got the error of freezing the Android device home screen? Or the notification light keeps blinking without anything shown on display? Then you are facing Android black screen of death.

This scenario is common with many Android mobile users, and they always hunt for solutions to get rid of this Android black screen problem. Here are some more situations that can assure you that you are facing Android black screen of death.

The light of the phone is blinking but the Samsung Galaxy Z Flip 5 device is not responding.
The phone is hanging and freezing very frequently.
The mobile is rebooting and crashing more often and the battery is draining a lot faster.
Phone restarts on its own.

If you face these situations, you might be facing the Android black screen of death issue. Follow this article, and we’ll discuss how to get rid of this annoying problem at ease.

Part 1: Why Android device gets black screen of death?

Similar to the “Blue Screen of Death “ (BSOD) on computers, the Android Black Screen of Death indicates a severe system crash or malfunction. When this issue occurs, the Samsung Galaxy Z Flip 5 device’s display remains blank, and you are unable to interact with the Samsung Galaxy Z Flip 5 device, access apps, or perform any actions. The cause of the Android black screen of death can vary, but some common factors include:

Install incompatible apps or apps with bugs and viruses.
Have bugs or errors in the Android operating system.
Keep the mobile charged for long after it’s fully charged.
Use a non-compatible charger.
Use an old battery.
Incorrectly install or incomplete system updates.
Excessive heat due to heavy usage or environmental factors.

If you face the situations mentioned above, this is clearly a case of the Android screen black. But don’t worry about that. You can follow the article below to get rid of this situation on your own.

Part 2: How to rescue data when Android gets black screen of death?

This annoying Android black screen of death is making it impossible to access your internal data. So, the possibility is that you might lose all the data. We have a solution for all of your data recovery problems from a damaged Android device.

The solution for recovery data is the Dr.Fone - Data Recovery (Android) toolkit by Wondershare. This tool is highly appreciated worldwide and very popular for its feature-rich user interface. This tool can perform a lot of functions that can successfully recover the data from a damaged device.

Use this revolutionary toolkit to get the data back from the black tablet screen of death. Connect the Samsung Galaxy Z Flip 5 device with the PC after installing this tool and follow the on-screen instruction, and all of your data will be transferred to your PC. Unfortunately, the tool is supported on selected Samsung Galaxy Z Flip 5 Android devices as of now.

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Part 3: 9 Solutions to fix the black screen of death of Android

3.1 One click to fix the black screen of death

Facing an Android device with a black screen of death, I believe, is one of the gloomiest moments of one’s life, especially for those who know little about the technical part of Android. But here is the truth we have to admit: most cases of the black screen of death arise due to system glitches in Android.

What to do? Shall we find someone who is tech-savvy to seek help? Come on, this is the 21st century, and there are always one-click solutions to deal with technical issues for laymen like you and me.

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Click-through operations to bring Android out of the black screen of death.

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Here are the easy steps to get your Samsung Galaxy Z Flip 5 out of the black screen of death:

Download and install the Dr.Fone tool. After launching it, you can see the following screen pop up.

![fix android black screen of death using a tool](https://images.wondershare.com/drfone/guide/drfone-home.png)

Select “System Repair” from the home page, and then click on the “Android “.
Click “Start” to commence the Android system repair. In the next screen, select and confirm your Android model details like name, model, country, etc. and go on.

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![choose android info](https://images.wondershare.com/drfone/guide/android-system-repair-2.png)

Boot your Android into Download mode by following the on-screen demonstrations.
Then the tool will download the Android firmware and flash the new firmware to your Samsung Galaxy Z Flip 5.

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![fixing android black screen of death](https://images.wondershare.com/drfone/guide/android-system-repair-8.png)

A moment later, your Samsung Galaxy Z Flip 5 will be repaired completely, and the black screen of death will be fixed.

![android brought out of black screen of death](https://images.wondershare.com/drfone/guide/android-system-repair-9.png)

Video guide: How to fix the Android black screen of death step by step

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3.2 Force restart your Samsung Galaxy Z Flip 5

Because it is the quickest and most painless solution, most people do this when their Android phone screen goes black too fast. The majority of phone issues can be resolved by performing a hard reboot. Here are the necessary measures if you haven’t tried this method before.

To reboot your Samsung Galaxy Z Flip 5, you may need to press a specific key combination, depending on the model you have, but most Android devices can be force restarted by doing the following steps:

Step 1: Press and hold the power button for about 10-15 seconds. Keep holding it until the Samsung Galaxy Z Flip 5 device restarts.

Step 1: For Samsung Galaxy Z Flip 5 devices, press and hold down the Power and Volume Down buttons for about 7 seconds.

3.3 Check and clean your phone

This method might not be popular with Android users, but this can do wonders when dealing with an Android black screen of death issue. To do this, follow the steps provided below:

Step 1: Ensure your phone’s buttons and ports are not stuck before anything else.

Step 2: See if dirt prevents you from turning the Samsung Galaxy Z Flip 5 device on. Then, quickly press and release the button a few times.

Step 3: If the phone isn’t charging normally, ensure the charging port isn’t clogged with dust and debris by checking and cleaning it. You can gently blow out any debris in the charging port or use a wooden toothpick to pry it open.

Step 4: After you’re done with the cleaning, it’s best to charge the phone for at least 10 minutes. Just give it a quick charge and then try to restart it.

3.4 Remove the battery

If your phone’s battery is removable, you can try taking it out and trying again if restarting and cleaning it doesn’t fix the problem.

Step 1: To get started, take the phone apart by starting at the back.

Step 2: After 20 to 30 seconds, take out the battery and put it back in.

Note: When replacing the battery, ensure the metal contacts correctly connect to the phone.

This easy and straightforward method should help you fix your Android screen black issue, but if it doesn’t, continue reading, as this article got more techniques you can try.

3.5 Recharge the Samsung Galaxy Z Flip 5 device

If your Samsung Galaxy Z Flip 5 screen suddenly goes black, let the battery die completely. Then once the battery is completely dead, you should plug it in to charge and turn it on by pressing the Power button. Try to check if you still encounter the issue after doing so.

3.6 Wipe cache partition to fix black screen of death

If your Samsung Galaxy Z Flip 5 turns on, but the screen remains black, clearing the cache partition should solve the problem. After all, keeping caches on your phone would cause it to run more slowly and cause other problems. Therefore, the issue can be resolved by clearing the cache partition. Check the following steps on how to do this below:

Step 1: Turn off your Samsung Galaxy Z Flip 5.

Step 2: Boot the Samsung Galaxy Z Flip 5 device into Recovery Mode.

Note: The steps necessary to enter recovery mode will vary depending on your specific Android phone model. To ensure you’re doing the correct steps for your device, consult the user manual or look it up online. The following instructions work for Samsung Galaxy Z Flip 5 devices:

For older Samsung Galaxy Z Flip 5 devices with the home button: Press and hold the Volume Up button, the Power button, and the Home buttons simultaneously.
For newer Samsung Galaxy Z Flip 5 devices without the home button: Press and hold the Volume Up button and the Power button together.
If the Samsung Galaxy Z Flip 5 device logo appears, release your grip, and the phone will restart.

Step 3: Find the Wipe cache partition option using the volume controls after entering Recovery Mode.

Step 4: Select Wipe cache partition by pressing the Power button.

Step 5: On the next screen, use the Volume Down button to highlight “Yes” and then press the Power button to confirm the cache wipe.

Step 6: The cache partition will be wiped, and you will see the “Cache wipe complete” message on the screen.

Step 7: Use the Volume Down button to navigate to the “Reboot system now” option and press the Power button to reboot your Samsung Galaxy Z Flip 5 device.

After rebooting, you can see that you have successfully got rid of the annoying Android black screen of death. For most of the cases, this method solves the problem. If not, you have to move to the next method.

3.7 Uninstall incompatible apps

Android screen black can be a result of installing a bug or incompatible apps. If you have recently installed an app that crashes frequently, that may be the reason for the issue. Uninstalling the app from the Samsung Galaxy Z Flip 5 device may solve the problem with ease. For doing this, you need to boot your device in Safe mode. Follow the below steps.

Step 1: Power down your device by pressing and holding the Power button until a menu appears.

Step 2: Navigate to Safe Mode by pressing and holding the Power Off button.

Step 3: Tap the “Safe mode” icon to enter Safe mode. You should now see Safe Mode at the Samsung Galaxy Z Flip 5 device’s bottom.

Step 4: After selecting Settings, head to the Apps section.

Step 5: Select the app by clicking on it; the App Info window should appear. To uninstall the app, tap the Uninstall option from the menu below the screen.

Step 6: Now restart the Samsung Galaxy Z Flip 5 device by pressing the power button and let it boot up in normal mode.

If the app is the reason for Android black screen of death, then after uninstalling, you can get rid of this issue. If not, now you have to factory reset your device to solve the problem.

3.8 Reboot to safe mode

Even after multiple attempts to launch them, certain applications act suspiciously and cause the Samsung Galaxy Z Flip 5 device to crash. When an Android phone suddenly goes black, you can often isolate the problem to a specific app by booting into Safe mode.

Step 1: Begin by restarting your phone. To do that, press the Power button until a menu appears.

Step 2: Press the Power Off button to enter Safe mode.

Step 3: Activate Safe mode by clicking the “Safe Mode” icon.

Step 4: To return to Normal mode, turn off your device and then turn it back on.

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3.9 Factory reset to fix Android black screen of death

The factory reset is the option that enables the factory state of your device by erasing all data, settings, bugs, and apps. Your device will be fresh like factory condition after this reset. Worth mentioning here, you’ll lose all the internal data and installed apps after this reset. So, to overcome the Android tablet black screen of death, you must perform this action as the last option. Follow the below steps carefully.

Step 1: Turn off the Samsung Galaxy Z Flip 5 device. Then press the Volume Up + Power button + home button (or press Volume Up + Power buttonS) altogether and let the mobile boot into recovery mode.

Step 2: After booting up in recovery mode, you can find the “Factory data reset” option. Navigate to that option with the volume up and down arrow and select it with the power button.

Step 3: In this step, you need to confirm your action by tapping on the “Yes” option. After this, your device will start erasing. This may take a while to complete the whole process.

Now, your device will reboot automatically and you can see the Android black screen of death problem is solved.

Part 4: How to avoid Android black screen of death?

These are the general methods to overcome the situation of Android screen black. But to avoid this situation, here are a few tips to follow –

Install apps from trusted suppliers only.
Use security or antivirus software on your device.
Take a backup at regular intervals.
Always keep Android OS updated.
Don’t keep your mobile charged for a long duration after a full charge.
If your battery gets old, replace it soon.
Keep your device’s storage well-maintained. Regularly delete unnecessary data.
Close unused apps running in the background to conserve system resources.
Prevent phone overheating by avoiding excessive usage, and not exposing it to direct sunlight for extended periods.

By following these steps, you should avoid the most unpleasant situations, such as the Android screen black. We all know that “Prevention is always better than cure”.

The Bottom Line

There could be a lot of reasons why an Android black screen issue occurs, but the important thing is knowing the correct ways how to fix it. And this article has covered nine proven methods to help you fix an Android phone screen black problem.

But among the methods discussed above, Dr.Fone – System Repair just stood out as this program does not only help you with a black screen of death problem, but it covers many other Android system issues too. It’s also a highly intuitive program that requires no skills to operate.

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HowTo

11 Proven Solutions to Fix Google Play Store Not Working Issue on Samsung Galaxy Z Flip 5 | Dr.fone