11 Proven Solutions to Fix Google Play Store Not Working Issue on Vivo Y02T | Dr.fone

11 Proven Solutions to Fix Google Play Store Not Working Issue on Vivo Y02T | Dr.fone

Ariadne Lv13

11 Proven Solutions to Fix Google Play Store Not Working Issue on Vivo Y02T

Google Play Store is a necessary and bundled service of any Android device. This app is required to download or even run any apps. So, getting an error like Play store not working or Play Store crashing is very unfortunate and a matter of a headache. Here we tried to put the best solution to overcome this issue. Keep reading this article for all the 11 best solutions.

If you search on the internet, you may find various tricks dealing with Google Play Store not working issue. However, either to try each of them or choose several to follow would certainly cost a lot of time. What’s more, we are not sure whether they will really work. Therefore, we would recommend you with a more effective and fast way, that is to use Dr.Fone - System Repair (Android) , a dedicated Android repair tool to fix Google Play Store, not working issues just in one click.

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A most effective method to fix Google Play Store not working

  • Fix all Android system issues like the black screen of death, won’t turn on, system UI not working, etc.
  • Industry’s 1st tool for one-click Android repair.
  • Supports all the new Vivo Y02T devices like Galaxy S8, S9, etc.
  • Step-by-step instructions provided. No technicals skills required.

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Brief steps to guide you through the process of fixing Google Play Store not working (followed by video tutorial):

  1. Get this tool downloaded on your computer. Install and launch it, and you can find the following welcome screen displayed.

fix google play store not working using a dedicated tool

  1. Select the option “System Repair”. In the new interface, click on the “Android Repair” tab.

fix google play store not working by selecting the repair option

  1. Start fixing Google Play Store not working by clicking “Start”. Select and confirm the correct model details as instructed.

fix google play store not working in download mode

  1. Activate the Download mode from your Vivo Y02T.

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fix google play store not working in download mode

  1. After entering the Download mode, the Dr.Fone tool starts to download the correct firmware to your Android.

download firmware

  1. The downloaded firmware will be loaded and flashed to your Vivo Y02T to fix the Google Play Store not working issue.

fix google play store stopping by flashing firmware

  1. Wait until the Android repair process is complete. Start your Android and Google Play Store, you can then find that the Google Play Store not working issue no longer exists.

google play store stopping fixed

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Video tutorial to fix Google Play Store not working

Part 2: Other 10 common methods to fix Google Play Store issues

1. Fix Date and Time settings

Sometimes Google creates a problem connecting with the Play Store or Play store crashing due to the wrong date and time. The first and most common thing is you have to check if the date and time are updated or not. If not, update it first by following the below step by step guide.

Step 1 – First, go to the “Settings” of your device. Find ‘Date and time’ and tap on it.

Find ‘Date and time’

Step 2 – Now you can see several options. Select “Automatic date and time”. This should override the wrong date and time your device have. Else, deselect the tick beside that option and select the date and time manually.

Select “Automatic date and time”

Step 3 – Now, go to the Play store and try to connect again. This should be working without any problem now.

2. Cleaning of Cache data of Play Store

This may happen that sometimes Google Play Store stopped working due to excessive unnecessary data stored in the cache of the Vivo Y02T device. So, clearing unnecessary data is very important to keep the application run smoothly. To do this, you need to follow the below steps.

Step 1 – Firstly, go to “Settings” on your device.

Step 2 – Now, navigate to the “Apps” option available at the settings menu.

Step 3 – Here you can find the “Google Play Store” app listed. Open it by tapping.

Step 4 – Now, you can find a screen like below. Tap on “Clear cache” to remove all the cache from the application.

Tap on “Clear cache”

Now, again try to open Google Play Store and you may successfully overcome the Play Store not working issue. If not, check the next solution.

3. Reset Play store by Clear data

If the above solution is not working for you, you might try this option instead. This step will erase all the app data, settings, etc so that it can be set up a fresh one. This will also fix the Google Play store not working issue. For this solution, use the following method step by step.

Step 1 – Like the previous method, head towards the settings and then find “Apps”

Step 2 – Now find “Google Play Store” and open it.

Step 3 – Now, instead of tapping “Clear cache”, tap on “Clear data”. This will erase all the data and settings from the Google Play store.

tap on “Clear data”

After this, open “Google Play Store” and now your problem might be solved now.

4. Reconnecting the Google account

Sometimes it may happen that removing and reconnecting your Google account may solve the Play Store not working issue. To do this, you need to follow the instructions below.

Step 1 – Go to the “Settings” and then find “Accounts”.

Step 2 – Upon opening the option, select “Google”. Now you can see your Gmail ID listed there. Tap on it.

select “Google”

Step 3 – Now click on the top right side three dots or “more” option. Here you can find the “Remove account” option. Select it to remove the Google Account from your Mobile.

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“more”

Now, go back and try to open Google Play Store again. This should work now and enter your Google ID and password again to continue. If it’s still not working, move to the next solution.

### 5\. Reinstall the latest version of Google Play Store

Google Play store can’t be uninstalled completed completely from your Vivo Y02T. But disabling and reinstalling its latest version can resolve the Play Store crashing issue. For doing this, just follow the below guide.

Step 1 – First of all, go to “Settings” and then move on to “Security”. Then find “Device administration” here.

Step 2 – Upon clicking on this option, you can find “Android device manager”. Uncheck this and disable.

find “Android device manager”

Step 3 – Now you can be able to uninstall Google play service by going into application manager.

uninstall Google play service

Step 4 – After that, try to open any app that requires Google Play store to open, and that will automatically guide you to install the Google Play service. Now install the updated version of the Google Play service.

After installing, your problem might be solved by now. If not, try the next solution.

6. Clear Google Service Framework Cache

Besides the Google Play store, this is important to keep healthy the Google Service Framework as well. The cache and unnecessary data should be removed from there also. Follow the steps below.

Step 1 – Go to settings and then tap on “Application Manager”

Step 2 – Here you can find “Google Service Framework”. Open it.

Step 3 – Now, tap on “Clear cache”. And you are done.

tap on “Clear cache”

Now go back and try to open Google Play store again. This might solve the Google Play Store has stopped the problem by now. If not, check the next solution.

7. Disable the VPN

The VPN is a service to get all the media outside your geographic location. This is also used to install a country-specific app in another country. But sometimes it can create a problem with Play Store crashing.  So, this is recommended to try disabling the VPN.

Step 1 – Go to the settings of your device.

Step 2 – Under the “networks”, click on “More”.

Step 3 – Here you can find “VPN”.  Tap on it and turn it off.

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find “VPN”

Now, again go back and try to open the Google Play Store. This may solve your problem now. If not, check the next solution.

8. Force stop Google Play Service

Google Play Store needs to be restart just like your PC. This is a really helpful and common trick to overcome the Play Store crashing issue on your Vivo Y02T. To do this, follow the below steps.

Step 1- Go to settings and then go to the “Application Manager”.

Step 2 – Now find “Google Play Store” and click on it.

Step 3 – Here click on “Force Stop”. This allows the Google Play Store to stop.

click on “Force Stop”

Now, try to open Google Play store again and this time the service is being restarted and might work properly. If not, try the next solution.

9. Try a Soft Reset of your device

This easy to use solution will remove all the unnecessary temporary files of your device, close all recent apps, and make it clean. This is just rebooting your device. It won’t delete any data from your device.

Step 1 – Long press the “Power” button on your device.

Step 2 – Now, click on ‘Reboot’ or ‘Restart’ option. Your device will restart in some time.

click on ‘Reboot’

After restarting, try to open the Google Play Store again and this time you should succeed. If any case, it’s not opening, try the last (but not the least) method by hard reset your Android.

10. Hard reset your device

If you have done with all of the above solutions and still Play Store crashing, and you are aggressive to get it, then only try this method. Using this method will delete all the data of your device. So take a backup of the whole. Follow the step by step instruction below.

Step 1 – Go to setting and find “backup and reset” there.

Step 2 – Click on it. And then Click on the “Factory data reset” option.

Step 3 – Now confirm your action and tap on the “Reset device”.

tap on “Reset device”

This will take a while to reset your device completely. After completion, start the Google Play Store and set up as a new device.

The above methods are the best 11 among all the solutions you can get for your Play Store not working on wifi or Play Store crashing error. Try one by one and you might get rid of this problem.

Full Guide: How To Fix Connection Is Not Private on Vivo Y02T

Are you encountering the “your connection is not private” issue on your phone? We found many Android users have increasingly expressed their frustrations with this recurring problem while browsing on the internet.

Usually, you can just reload the page to fix the error. But in case it doesn’t help, you may need to look for more advanced solutions. In the following discussion, we will delve into why this “your connection is not private” on Android happens and explore solutions that work for you.

Part 1: Addressing Your Connection Is Not Private on Android

First of all, what does “your connection is not private” on Android mean? To answer this question, it’s essential to understand that this error is often associated with Secure Socket Layer (SSL) protocol issues.

SSL is a cryptographic protocol created to establish a secure communication channel over the internet. Its primary purpose is to ensure the confidentiality and integrity of data exchanged between a user’s device and a website’s server.

The error message appears when there’s a problem with the SSL/TLS (Transport Layer Security) certificate of the website you are trying to access. This certificate is a digital document that authenticates the website and encrypts the data transmitted between the user’s device and the server.

Your connection is not private error on Android.

Some common factors that could trigger the “your connection is not private” on Chrome Android error:

  1. Expired or invalid SSL certificate of the website;

Certificates are issued for a specific period, and if the website owner fails to renew it in time, your browser will detect it as not secure.

  1. There is a mismatch between the domain on the certificate and the actual domain you are trying to visit;

This discrepancy might occur due to a misconfiguration on the website or, in some cases, due to a man-in-the-middle attack where a third party intercepts the communication between your device and the server.

  1. No HTTPS enforcement;

Another reason for the issue is if the installed SSL certificate doesn’t turn on the “force HTTPS” option. This means visitors might be using the non-secure HTTP version of the site instead of the safe URL.

So, the error serves as a warning to users, indicating that the connection may not be secure and sensitive information could be at risk.

Browsers, including those on Android devices, prioritize user safety and privacy. They will block access to potentially compromised websites to prevent data theft or unauthorized access. That’s why when you get the “your connection is not private” message on Android, you can’t access the website.

Part 2: What The Error Codes in “Your Connection Is Not Private” Mean

When “your connection is not private” on Chrome Android error shows up, it often comes along with specific error codes that can indicate the root cause of the issue. Understanding these error codes is crucial for troubleshooting and resolving the problem effectively.

  1. ERR_CERT_SYMANTEC_LEGACY: Unsupported Symantec-issued certificate

This error code indicates that the website you are attempting to access is equipped with an unsupported Symantec-issued certificate. Symantec, a prominent Certificate Authority, had faced concerns about the security of its certificate issuance processes.

As a result, major browsers, including Google Chrome, no longer support certificates issued by Symantec. If you encounter this error, it implies that the website’s SSL certificate is outdated and needs to be updated with a certificate from a trusted Certificate Authority.

  1. NET::ERR_CERT_AUTHORITY_INVALID: Unauthenticated SSL certificate

The presence of this error code suggests that the SSL certificate of the website cannot be authenticated by your browser. This could occur if the certificate is self-signed or issued by an unrecognized Certificate Authority.

  1. NET::ERR_CERT_DATE_INVALID: Date and time mismatch

This error code points to a discrepancy between your Vivo Y02T’s date and time settings and the information on the website’s SSL certificate, as they have expiration dates. If the date and time settings on your device are incorrect, it may prevent the certificate from being validated. Correcting your device’s date and time settings should resolve this issue.

  1. SSL certificate error: Generic or unspecified problem

This is a more generic error message that indicates a problem with the website’s SSL certificate without specifying the exact nature of the issue. It could indicate various issues, such as an expired certificate, a misconfiguration in the certificate chain, or other SSL-related problems.

Part 3: How To Fix Your Connection Is Not Private on Android

Encountering the “your connection is not private” error on Android can be a frustrating experience. Fortunately, there are various methods to address and fix this issue, depending on its underlying cause.

In this section, we will explore some effective solutions to help you regain a secure and private connection.

Method 1: Clear your cache

When you use the internet, web browsers store information about your online activities in cached data and cookies to speed things up. However, having too much of this data can cause problems instead. It might even stop your browser from connecting securely.

So, clearing your browser cache and data can be a quick and simple “your connection is not private” Android fix. Follow the steps here:

  • Step 1: Open and launch Chrome.
  • Step 2: Access the Menu (the three dots button) to open the Settings. Select Privacy and Security > Clear Browsing Data.
  • Step 3: Opt for the “All Time” option and click “Clear Data” to erase your cache.

Clear the browser's cache and data.

After successfully clearing your browser cache and data, revisit the website to check if the problem persists.

Method 2: Repair the Android system

Addressing the “your connection is not private” to fix on Android involves examining both the Vivo Y02T device and the website. If clearing browser data doesn’t help, there might be an issue with your Android system. One solution is to use the Wondershare Dr.Fone system repair tool to fix the issues safely.

How to perform system repair with Dr.Fone:

  • Step 1. Open the Repair Tool

Start by launching Wondershare Dr.Fone on your computer. Go to the Toolbox section and connect your Vivo Y02T. Choose System Repair and pick Android as your device type.

Open Dr.Fone System Repair tool.

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  • Step 2. Begin Repair

Click Start on the new screen to kick off the repair. Since you’re dealing with a connection private issue on Android, select System Damage.

Select the problem and begin the repair.

  • Step 3. Fill in the Vivo Y02T device Details

The platform will detect your Vivo Y02T’s brand. Confirm the Name, Model, Country, and Carrier. If your device is unlocked, choose OPEN in the Carrier section. Agree to the warning, click Next, and proceed with the repair.

Confirm your Vivo Y02T's details.

  • Step 4. Activate Download Mode

Follow the instructions to put your Vivo Y02T into Download Mode. Once in Download Mode, you will start downloading the firmware.

Activate Download mode to download the firmware.

  • Step 5. Confirm Installation

Remember, the repair may erase data. It’s advisable to back up your data first before starting the repair. Enter “000000” to confirm the repair process, shown by a progress bar.

Confirm the repair process.

When done, click Done if your Android starts properly. If not, click Try Again to repeat the process.

Method 3: Check and fix the date and time on your Android

Since the error code “NET::ERR_CERT_DATE_INVALID” indicates a mismatch between the date and time on your device and your browser, you need to adjust the date and time settings on your Android to fix it.

The specific steps can vary based on your Android model, but the general approach involves locating the “date and time” settings on your phone. How to fix the date and time on Android to bypass “your connection is not private” on Chrome Android:

  • Step 1: Go to your Vivo Y02T’s Settings > Date & Time.
  • Step 2: Switch on the “Automatic Date & Time” to sync with the network-provided time.

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Check and fix the Android's date and time.

Method 4: Perform factory reset

If nothing else works, there might be malware on your phone causing trouble. It’s crucial to eliminate this threat before further damage occurs. The recommended action is to perform a factory reset on your phone.

However, keep in mind that this process can result in data loss, so it’s essential to back up your data beforehand. Follow the steps to perform a factory reset on Android:

  • Step 1: Go to your Android Settings.
  • Step 2: Select Backup and Reset > Factory data reset. Then, opt to erase all data.

Perform a factory reset.

Most of the time, you won’t need to go to the extreme of a factory reset. The simpler solutions mentioned earlier should take care of the Security Certificate Error on your Android.

Conclusion

By now, you should have a good grasp of the “Your Connection Is Not Private” problem on Android. This issue typically arises from complications with the SSL certificate of the website, designed to ensure a secure connection.

When you see the error message, it often comes with specific codes that indicate the underlying problem. Several methods can be employed to fix the “Your Connection Is Not Private” on Android. Clearing the browser cache, repairing the Android system using tools like Dr.Fone, checking and fixing date and time settings, and performing a factory reset as a last resort are among the solutions.

By prioritizing user safety and following the step-by-step approach in this guide, you can navigate and resolve this common internet browsing challenge on your Vivo Y02Ts.

Vivo Y02T Stuck on Screen – Finding Solutions For Stuck on Boot

The market has embraced Vivo Y02T for being the pioneers in the industry. Although the company lacked in providing explicit smartphones, they were still able to catch up with the race. Vivo Y02T C31, known to provide durability of the next level, is taking up the latest shelves of Vivo Y02T smartphones. Although the company promises reliability, there are several problems involving such smartphones.

One prominent solution stated by Vivo Y02T users involves the screen stuck in the boot. If your Vivo Y02T is stuck on the “Vivo Y02T” screen for no particular reason, you will have to read this article. As this article tackles all reasons involving the problem, it comes up with the necessary solutions. These solutions will help Vivo Y02T users find solutions for their stuck screens on the boot.

Part 1: What Causes Vivo Y02T Screen Stuck on Boot?

Has your Vivo Y02T recently been stuck on the boot loop screen? If it is happening or has happened to you, there are some reasons that you need to be aware of. Having an overview of the causes of Vivo Y02T being stuck on the Android One screen can help you redirect yourself toward to right solution. Go through the list of all causes and find more about the issue involving screens stuck on boot in Vivo Y02T smartphones:

  • The Device is Damped in Liquid

It is entirely possible that your Vivo Y02T smartphone is immersed in water. With a smartphone dipped in liquid, the Vivo Y02T device can turn useless. If you have tried starting it again, it won’t run and might get stuck on the boot.

  • Soft-Bricked Device

There are multiple conditions where your Vivo Y02T smartphone can get soft-bricked. It majorly happens when a particular function in the Vivo Y02T device stops working. To counter the problem, it is essential that you can get your device stuck on the boot screen.

  • Outdated Device

If the equipment wears out after a certain time, there is a need to have it changed. With such obsolete models of Vivo Y02T, you will surely face issues like a screen stuck on the boot. Smartphone equipment cannot be revamped, and you will have to go for newer options.

  • Software Update Required

A software update on your Vivo Y02T smartphone might be causing issues with the screen stuck on the boot. The best way to get rid of this problem is to update your system software to the latest version.

Part 2: 5 Solutions To Solve Vivo Y02T Screen Stuck on Boot

Do you seek to resolve the problem of the Vivo Y02T Plus stuck on the Android One screen? There are specific techniques that can be tried as a remedy. These solutions are tried and recommended by experts. Go through the details provided below to solve the issues with your stuck Vivo Y02T screen.

Solution 1: Force Restart Vivo Y02T

The first and most proclaimed technique to refresh Vivo Y02T devices under such a problem is to force restart them. If the Vivo Y02T device is stuck, you will have to perform this process by pressing the “Power” and “Volume Up” keys for 15 seconds. Continue holding the buttons until the Vivo Y02T device vibrates or restarts by showing the screen again.

force restart nokia

Solution 2: Leave the Phone For a While To Drain Its Battery

A conventional way to solve the issue of a stuck screen in Vivo Y02T is to leave the phone in its position. As you let its battery drain out, the phone will turn off, and you can activate the Vivo Y02T device again by charging it.

Once you restart it this way, all the procedures will initiate again, and the Vivo Y02T device will be as good as new. Draining the battery has given you the leverage to regain control over the Vivo Y02T device again.

Solution 3: Check For Updates on Vivo Y02T Smartphones

Another quick remedy to try on your Vivo Y02T smartphones involves updating their software. If there is any prevailing software update to install on the smartphone, you will have to check and update it by following the steps guided below:

Step 1: Open the “Settings” of your Vivo Y02T smartphone and continue to the “System” section in the list of options. You will have to access the “Advanced” options in the “System” menu.

choose the system option

Step 2: As you lead to the advanced options, look for “System update” in the provided options. Look for the “Check for update” button. This will check if your Vivo Y02T needs any software updates or not.

tap on check for update

Solution 4: Using Wondershare Dr.Fone

One of the finest options available to perform is using a third-party platform that promises smooth operability. Wondershare Dr.Fone is a platform designed to provide such smartphones another life to survive. Its unique functionality repairs all the issues with a smartphone and makes it as good as a new one.

If your Vivo Y02T Plus is stuck on the Android One screen, this platform is the ultimate solution for you. With the support of the latest devices and software versions, Dr.Fone – System Repair (Android) offers the best results. To know how to repair your Vivo Y02T smartphone with the help of this tool, look through the steps featured next:

Step 1: Open Dr.Fone and Select System Repair

As you launch Dr.Fone after downloading it on your computer, continue to the “System Repair” option. You will have to start by connecting the Android device to the computer through a USB cable. Select “Android Repair” from the options available and continue to the following options.

choose the system repair tool

Step 2: Define Device Information and Confirm

You will be directed to the Vivo Y02T device information screen, where you must define the identification parameters of the Vivo Y02T device. Select the brand, name, model, country, and carrier details for proper system recovery. On clicking “Next,” you will receive a warning where you will have to type the number “000000” to proceed with the method.

add the nokia phone details

Step 3: Put Your Vivo Y02T in Download Mode

Following this, you will have to put your Vivo Y02T in Download Mode. For that, you need to follow the steps according to the condition of the Vivo Y02T device:

  • For Devices with Home Button:

Power off your Android and continue to press and hold the “Volume Down,” “Home,” and “Power” buttons for a few seconds. After holding them for almost 10 seconds, release and press the “Volume Up” button to enter the mode.

  • For Devices without Home Button:

Turn off the Android device and hold the “Volume Down,” “Bixby,” and “Power” buttons simultaneously for a few seconds. On releasing the buttons, press the “Volume Up” button to enter Download Mode.

activate the download mode

Step 4: Start Downloading and Verify Firmware

To proceed, tap the “Next” button to download the firmware. As you verify the firmware, the repairing process starts on your Vivo Y02T device.

repairing the nokia phone

Solution 5: Contact the Customer Service Center of Vivo Y02T

If the issue of the Vivo Y02T stuck on the “Vivo Y02T” screen continues, you will have to contact the Vivo Y02T device’s customer support. With no proper method left for the Vivo Y02T device, the only effective technique is to visit the authorized store for Vivo Y02T smartphones and claim the issue with the Vivo Y02T device. In this way, you might receive or get a fully repaired device with no additional charges if the Vivo Y02T smartphone is under warranty.

Part 3: How to Avoid Vivo Y02T Screen Stuck on Boot?

What if you come to know that you can avoid the Vivo Y02T screen stuck-on boot problem? There are a set of tips and tricks that you can follow to explain how to prevent such an issue in the first place. Follow these tips to learn more about saving your Vivo Y02T from such miserable conditions:

1. Protect from Malware

The first thing to protect your Vivo Y02T smartphone from getting stuck on the boot is to keep it safe from unauthorized and malicious data. The best thing to keep a device secure is to follow all security protocols and avoid bypassing them. If you try downloading something not authorized by the Play Store itself, for instance, an APK, it can make your device vulnerable to malware.

2. Keep Your Device Updated

If you feel frustrated by issues like Vivo Y02T being stuck on the Android One screen, the best thing to avoid such a problem is to keep your device updated at all costs. Whenever there is an update on your Vivo Y02T smartphone, make sure to install it on time and properly. Do not leave updates uninstalled for no reason, as they can hinder the Vivo Y02T device’s speed and performance.

3. Do Not Fool Around with System Files

Changing or modifying system files can be fatal for smartphones. Thus, to keep your Vivo Y02T safe, you need to keep your hands away from such important files. Modifying a single file can make your device useless or put you in situations like a Vivo Y02T smartphone stuck on the boot. For that, the best tip is to keep yourself out of engagement.

4. Use Wondershare Dr.Fone To Manage All Data With Ease

As you have observed, the power of Dr.Fone can be a perfect phone manager for you at all times. While providing system repair services, it can also help you manage your device’s data and other statuses. Thus, consider keeping Dr.Fone close to your device and its operations. In this way, you will be able to have complete control over all types of data present in the Vivo Y02T smartphone.

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Conclusion

With that, this brings the article on Vivo Y02T smartphones to a conclusion. If you are still facing issues with your Vivo Y02T stuck on the “Vivo Y02T” screen, this article is the perfect solution for your problem.

With all the provided methods, we do hope that you will be able to restore the status of your Vivo Y02T smartphone and make it functional. For the finest results, you have also discovered Dr.Fone – System Repair (Android) as the best solution for repairing such devices.


  • Title: 11 Proven Solutions to Fix Google Play Store Not Working Issue on Vivo Y02T | Dr.fone
  • Author: Ariadne
  • Created at : 2024-07-30 07:13:51
  • Updated at : 2024-07-31 07:13:51
  • Link: https://howto.techidaily.com/11-proven-solutions-to-fix-google-play-store-not-working-issue-on-vivo-y02t-drfone-by-drfone-fix-android-problems-fix-android-problems/
  • License: This work is licensed under CC BY-NC-SA 4.0.
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11 Proven Solutions to Fix Google Play Store Not Working Issue on Vivo Y02T | Dr.fone