### [Dr.Fone - System Repair (Android)](https://tools.techidaily.com/wondershare/drfone/android-repair/)
A most effective method to fix Google Play Store not working
Fix all Android system issues like the black screen of death, won’t turn on, system UI not working, etc.
Industry’s 1st tool for one-click Android repair.
Supports all the new Vivo Y27 4G devices like Galaxy S8, S9, etc.
Step-by-step instructions provided. No technicals skills required.
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Brief steps to guide you through the process of fixing Google Play Store not working (followed by video tutorial):
Get this tool downloaded on your computer. Install and launch it, and you can find the following welcome screen displayed.
Select the option “System Repair”. In the new interface, click on the “Android Repair” tab.
Start fixing Google Play Store not working by clicking “Start”. Select and confirm the correct model details as instructed.
Activate the Download mode from your Vivo Y27 4G.
After entering the Download mode, the Dr.Fone tool starts to download the correct firmware to your Android.
The downloaded firmware will be loaded and flashed to your Vivo Y27 4G to fix the Google Play Store not working issue.
Wait until the Android repair process is complete. Start your Android and Google Play Store, you can then find that the Google Play Store not working issue no longer exists.
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Video tutorial to fix Google Play Store not working VIDEO
Part 2: Other 10 common methods to fix Google Play Store issues
1. Fix Date and Time settings Sometimes Google creates a problem connecting with the Play Store or Play store crashing due to the wrong date and time. The first and most common thing is you have to check if the date and time are updated or not. If not, update it first by following the below step by step guide.
Step 1 – First, go to the “Settings” of your device. Find ‘Date and time’ and tap on it.
Step 2 – Now you can see several options. Select “Automatic date and time”. This should override the wrong date and time your device have. Else, deselect the tick beside that option and select the date and time manually.
Step 3 – Now, go to the Play store and try to connect again. This should be working without any problem now.
2. Cleaning of Cache data of Play Store This may happen that sometimes Google Play Store stopped working due to excessive unnecessary data stored in the cache of the Vivo Y27 4G device. So, clearing unnecessary data is very important to keep the application run smoothly. To do this, you need to follow the below steps.
Step 1 – Firstly, go to “Settings” on your device.
Step 2 – Now, navigate to the “Apps” option available at the settings menu.
Step 3 – Here you can find the “Google Play Store” app listed. Open it by tapping.
Step 4 – Now, you can find a screen like below. Tap on “Clear cache” to remove all the cache from the application.
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![Tap on “Clear cache”](https://images.wondershare.com/drfone/article/2017/06/14985032967281.jpg)
Now, again try to open Google Play Store and you may successfully overcome the Play Store not working issue. If not, check the next solution.
3. Reset Play store by Clear data If the above solution is not working for you, you might try this option instead. This step will erase all the app data, settings, etc so that it can be set up a fresh one. This will also fix the Google Play store not working issue. For this solution, use the following method step by step.
Step 1 – Like the previous method, head towards the settings and then find “Apps”
Step 2 – Now find “Google Play Store” and open it.
Step 3 – Now, instead of tapping “Clear cache”, tap on “Clear data”. This will erase all the data and settings from the Google Play store.
After this, open “Google Play Store” and now your problem might be solved now.
4. Reconnecting the Google account Sometimes it may happen that removing and reconnecting your Google account may solve the Play Store not working issue. To do this, you need to follow the instructions below.
Step 1 – Go to the “Settings” and then find “Accounts”.
Step 2 – Upon opening the option, select “Google”. Now you can see your Gmail ID listed there. Tap on it.
Step 3 – Now click on the top right side three dots or “more” option. Here you can find the “Remove account” option. Select it to remove the Google Account from your Mobile.
Now, go back and try to open Google Play Store again. This should work now and enter your Google ID and password again to continue. If it’s still not working, move to the next solution.
5. Reinstall the latest version of Google Play Store Google Play store can’t be uninstalled completed completely from your Vivo Y27 4G. But disabling and reinstalling its latest version can resolve the Play Store crashing issue. For doing this, just follow the below guide.
Step 1 – First of all, go to “Settings” and then move on to “Security”. Then find “Device administration” here.
Step 2 – Upon clicking on this option, you can find “Android device manager”. Uncheck this and disable.
Step 3 – Now you can be able to uninstall Google play service by going into application manager.
Step 4 – After that, try to open any app that requires Google Play store to open, and that will automatically guide you to install the Google Play service. Now install the updated version of the Google Play service.
After installing, your problem might be solved by now. If not, try the next solution.
6. Clear Google Service Framework Cache Besides the Google Play store, this is important to keep healthy the Google Service Framework as well. The cache and unnecessary data should be removed from there also. Follow the steps below.
Step 1 – Go to settings and then tap on “Application Manager”
Step 2 – Here you can find “Google Service Framework”. Open it.
Step 3 – Now, tap on “Clear cache”. And you are done.
Now go back and try to open Google Play store again. This might solve the Google Play Store has stopped the problem by now. If not, check the next solution.
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7. Disable the VPN The VPN is a service to get all the media outside your geographic location. This is also used to install a country-specific app in another country. But sometimes it can create a problem with Play Store crashing. So, this is recommended to try disabling the VPN.
Step 1 – Go to the settings of your device.
Step 2 – Under the “networks”, click on “More”.
Step 3 – Here you can find “VPN”. Tap on it and turn it off.
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Now, again go back and try to open the Google Play Store. This may solve your problem now. If not, check the next solution.
8. Force stop Google Play Service Google Play Store needs to be restart just like your PC. This is a really helpful and common trick to overcome the Play Store crashing issue on your Vivo Y27 4G. To do this, follow the below steps.
Step 1- Go to settings and then go to the “Application Manager”.
Step 2 – Now find “Google Play Store” and click on it.
Step 3 – Here click on “Force Stop”. This allows the Google Play Store to stop.
Now, try to open Google Play store again and this time the service is being restarted and might work properly. If not, try the next solution.
9. Try a Soft Reset of your device This easy to use solution will remove all the unnecessary temporary files of your device, close all recent apps, and make it clean. This is just rebooting your device. It won’t delete any data from your device.
Step 1 – Long press the “Power” button on your device.
Step 2 – Now, click on ‘Reboot’ or ‘Restart’ option. Your device will restart in some time.
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After restarting, try to open the Google Play Store again and this time you should succeed. If any case, it’s not opening, try the last (but not the least) method by hard reset your Android.
10. Hard reset your device If you have done with all of the above solutions and still Play Store crashing, and you are aggressive to get it, then only try this method. Using this method will delete all the data of your device. So take a backup of the whole. Follow the step by step instruction below.
Step 1 – Go to setting and find “backup and reset” there.
Step 2 – Click on it. And then Click on the “Factory data reset” option.
Step 3 – Now confirm your action and tap on the “Reset device”.
This will take a while to reset your device completely. After completion, start the Google Play Store and set up as a new device.
The above methods are the best 11 among all the solutions you can get for your Play Store not working on wifi or Play Store crashing error. Try one by one and you might get rid of this problem.
Vivo Y27 4G Not Connecting to Wi-Fi? 12 Quick Ways to Fix Nowadays, it’s pretty much essential to have your Vivo Y27 4G or smartphone connected to the internet. Whether you’re watching videos, looking something up, or using any kind of app, you need the internet for these applications to function correctly.
This is why it can so annoying when it gets to a point where the internet connection isn’t working. However, the problem of a web page not loading correctly is just the tip of the iceberg.
There are plenty of problems you could experience, whether it’s the Wi-Fi network keeps disconnecting on its own without any warning, perhaps a security issue where the passcode or IP address isn’t being registered properly, or even if the connection is just being super slow, even if there’s no reason too.
Luckily, despite there being so many problems out there, there are also many solutions. Today, we’re going to share with you the complete definitive guide to help you get your Vivo Y27 4G connected and free from problems and issues.
Part 1: Restart your Vivo Y27 4G Begin by powering off your Vivo Y27 4G and unplugging your router. Wait for about a minute before plugging in the router and turning on your device. This simple reset can often restore stable connections and fix Android wifi not working.
Part 2: Turn on Airplane mode and turn off Turn on Airplane Mode for a few seconds, then turn it off. This maneuver refreshes your device’s network connections and might rectify the Android not connecting to wifi issue.
Part 3. Check Wi-Fi Router settings The third step you’ll want to take is making sure the internet router in your house is working properly and is actually sending internet data to your Vivo Y27 4G. Of course, if you have other internet-enabled devices connected to the same router and they’re working fine, you know this isn’t the problem.
However, if you’ve got a problem with Wi-Fi not working on your Android and other devices in your home or office, you know you’ve got a router problem. Here’s how to solve it.
Go to your internet router and check the indicator lights
While this depends on your device, a green or blue light will mean the connection is good, whereas a red light indicates a problem
Press the Restart button on your router and wait ten minutes before reconnecting your device and connecting again
Call up your internet provider to see if there’s an internet connection issue in your area
Open your web browser and log into your router settings to ensure your Vivo Y27 4G is connected to the Wi-Fi network and is allowed to send and receive data
Part 4. Boot your Android in safe mode
If you’re unable to connect to the internet, but other devices have no issues, you may find the issues is coming from within your Vivo Y27 4G itself. Fortunately, there are ways you can see whether this is the problem.
The best way to do this is to boot your device in Safe Mode. The process for doing this will depend on the make and model of your Vivo Y27 4G, but the basic process goes as follows;
Turn off your Vivo Y27 4G by holding down the Power button and tapping Power Off. Wait a few minutes to ensure the Vivo Y27 4G device is completely off
Press and hold the Power button to turn your phone on, but the press and hold both the volume up and volume down buttons at the same time
You will see the words ‘Safe Mode’ appear on your screen as the Vivo Y27 4G device loads
Now you will be booted in Safe Mode. Try connecting to the internet again to see if it works
If your device connects to the internet while in Safe Mode, you’ll know you have a problem with an app or service that’s running on your device. If this is the case, you’ll need to go through your apps and delete them and then reinstall them one at a time until you find the app or service that is causing your internet problems.
Part 5. Check the Android Wi-Fi adapter
If you’re using a Wi-Fi adapter on your device to connect to the internet, you’ll need to make sure this is working. This could be an adapter on your Vivo Y27 4G itself, especially if you’re using an older device, or if you’re using an adapter to boost the ranger of your router network.
You need to check both of these to make sure your connection is working properly.
If using an Android Wi-Fi adapter, make sure all the Vivo Y27 4G device drivers are up to date, and if you’re using an app, make sure the app is updated, and all the settings allow an internet connection
If you’re using a router adapter, make sure it’s set up properly, and your Vivo Y27 4G is connected to the adapter using the correct passwords. Try connecting another device to see if the internet connection is working on there
Whichever method you’re using, try disconnecting your Vivo Y27 4G and forgetting the network, and then reconnecting and entering the right password to refresh the connection
Part 6. Check SSID and IP address on Android To make a Wi-Fi connection work, your Vivo Y27 4G needs to match two codes that connect and relate to your router to establish the connection and work correctly. These are known as the SSID and the IP address.
Every wireless device will have its own codes and making sure they’re matched to the network you’re connecting to is crucial to ensuring the internet is working on your Vivo Y27 4G. Here’s how to check on your Vivo Y27 4G to make sure everything is correct.
Tap the Settings menu option, followed by Wi-Fi on your Vivo Y27 4G
Turn on your Wi-Fi network and connect it to your router
Find the router name (SSID) and make sure it’s exactly the same as the SSID written on your router
Once connected, tap the Wi-Fi network and you will see the IP address. Check both your phone and the router codes to make sure this number matches
When these numbers are matching, if your Android is still not connecting to wifi, you’ll know this wasn’t the problem.
Part 7. Fix Android system issues in one click If none of the solutions above are working, this could indicate a real problem with the firmware and operating system of your Vivo Y27 4G. Fortunately, a fast solution to get everything working again is to completely repair the software of your phone.
You can do this easily using powerful Android recovery software known as Dr.Fone - System Repair (Android) . This is the leading repair tool on the market and is designed to fix and repair any firmware and software problems you may be having.
A one-click tool to fix Wi-Fi not working on Android
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To help you have the best and the most accurate experience when using the Dr.Fone - System Repair (Android) application, here’s a complete step-by-step guide on how to use it.
Step One Make your way over to the Wondershare website and download the Dr.Fone - System Repair (Android) software. Install it onto your computer by following the on-screen instructions.
Once installed, connect your Vivo Y27 4G to your computer using a USB cable, and open the software, click “System Repair”.
Step Two Click the “Android” option in the menu and then click “Start” to begin the Repair process.
Step Three On the next screen, go through the options and use the drop-down menus to make sure the information is correct for your individual device. Accept the terms and conditions of the software, and then click the “Next” button.
Step Four Confirm you want the software to carry out the repair process by typing the ‘000000’ code into the pop-up box and pressing Confirm. Make sure you read everything displayed in this box beforehand to know what’s happening.
Step Five Now put your phone into Download Mode by following the on-screen instructions, so your device is ready for the repair process. The method for getting your phone into Download Mode will vary depending on your device, so make sure you’re following the right instructions.
Step Six Once the software has detected your device in Download Mode, it will automatically begin the repair process. You need to make sure your device stays connected throughout this time, and your computer stays on.
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The whole process is automatic, so you won’t need to do anything until it’s finished. Once completed, you can disconnect your phone and start connecting it to the internet as normal!
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Part 8. Check the Wi-Fi connectivity on another phone
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When experiencing problems with your Wi-Fi network, it’s worth noting the problem might not be with your phone, but rather the Wi-Fi network itself. This is why it’s important to make sure you check the connection on another device.
Of course, if you’re already using another phone on your Wi-Fi network, you know this isn’t the case. However, if you’re not sure, here’s what you need to do;
Get another Android or iOS phone or tablet
Open the Settings menu and connect to the Wi-Fi network you’re having problems with
Enter the password and connect to the network
Open a web browser on the phone and try loading a web page
If the page loads, you know the Wi-Fi network isn’t the problem
If the page doesn’t load, you know you’ve got a problem with your Wi-Fi network
## Part 9. Change the password of the Wi-Fi
Each Wi-Fi network router will give the opportunity to choose and change the password you have to let devices connect to your network. It’s important you try changing this because you never know if someone else has accessed your network and could be blocking your device. Here’s how it works;
Log onto your computer and open your Wi-Fi settings
Depending on the brand and method of your individual router, navigate to the Wi-Fi password settings menu
Change the password to something complicated using all available digits and characters
Save the password and restart the router to disconnect all devices
Now connect your Vivo Y27 4G to the router using the new password
Part 10. Reset network settings on Android
Just like the method above where you’ll be effectively resetting the network settings on your router, if this hasn’t worked, you’ll be able to reset the network settings on your Vivo Y27 4G, hopefully removing the bugs and allowing you to connect.
Here’s how you can do this easily on your Vivo Y27 4G;
From the home screen of your Vivo Y27 4G, open the Settings menu
Tap the Backup & Reset option
Tap the Reset Network Settings option
Tap the Reset Network option
If you need to, enter the PIN number or passcode for the Android device, and the Vivo Y27 4G device will confirm the reset has taken place
Reconnect your Vivo Y27 4G to your Wi-Fi network for the changes to take effect
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Part 11. Clear partition cache in recovery mode
As you continue to use your Vivo Y27 4G, the partition cache will fill up with data your device needs and doesn’t need. However, by clearing your device’s partition cache, you can make clear up some space which should help your device have enough memory to connect to the internet.
Turn off your Vivo Y27 4G
Turn it on by holding down the power button, volume button, and home button
When your phone vibrates, let go of the Power button, but continue to hold the volume button
When a menu is displayed, use the volume buttons to navigate the menu
Select the Android System Recovery option, followed by Wipe Cache Partition
Restart your device and connect to the internet
Part 12. Reset factory settings
If worse comes to worst, another option you have is to factory reset your Vivo Y27 4G. As we’ve spoken about above, while using your phone from the day you started using it, your device will fill up with files and data which can become messy and causes bugs.
However, by factory resetting your device, you can start again from the factory default from which you first received it, ultimately clearing the bugs. Make sure you back up your device before proceeding because it will erase your personal files.
Open the Settings menu on your Vivo Y27 4G
Navigate to System > Advanced > Reset Options
Tap the Reset phone option, and enter your PIN code if required
Tap Erase Everything
Wait for your phone to complete the process
Restart your device and connect to the internet
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Have you recently noticed a message stating “Contacts has stopped”? This is enough to take away all your peace. As, our native contacts app stashes all our useful contacts which are time and again needed by a user. It’s malfunctioning is enough to give us chills. But, why the Vivo Y27 4G or any other Android device incurs such problems?
It can occur while you launch the app or while you’re in the app already finding the required contact or when any other application is trying to gain access to it. So, to rage a battle with this issue, you need to seek help of some powerful methods in killing down the issue of contacts app crashes. And, the best part is that you’ve secured yourself by reaching the right place. We will be taking an in-depth discussion on several methods that may prove to be helpful. Let’s read them up here now.
Part 1: Get Android system fixed in one click We’re always in search of a method that provides handy solution in a quite speedy and hassle-free manner. There are hundreds of tips and tricks for the same. You never know the possibility of firmware being the major drawback. No amount of manual methods can beat the performance of Dr.Fone - System Repair (Android).It is capable of providing 100% solution to any kind of issues, your phone gets troubled with. It is designed with the technology of combating the problem of black screen of death, app crashes and several other issues. In just a single-click, ward off the issue and free your device with errors
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fone – Repair (Android) interface is extremely simple for users and lays functionalities aptly.
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Step 1: Load program and draw connection of device
Download Dr.Fone - System Repair (Android) on PC. While program installs, use USB cable to connect device with system. From interface, tap on “System Repair” main window.
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Step 2: Opt for Android Repair option
You’ll be directed to the “System Repair” screen where you have to opt for “Android Repair” options appearing over the left panel of the program. After that, do not forget to press “Start”.
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Step 3: Key in device information
From following screen, fill the fields of “Brand”, “Name”, “Model”, “Country” and several other parameters. Then, tap on “Next” option to proceed further.
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Step 4: Download Firmware package
Just follow the on-screen steps for booting your Vivo Y27 4G into download mode. Then, hit the “Next” button to proceed with downloading the most suitable firmware package for your Vivo Y27 4G.
Step 5: Repair Android phone
Once the software downloads, the program will automatically repair any issues irking over your phone. Now, your phone is all free from contacts error.
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2.1 Restart Android system Our response to any minuscule issue is straightaway restarting phone. This helps in clearing out any problem that might have disrupt the functioning of phone. So, to fix the problem of “Contacts app won’t open”, you too can try out your hand in this method.
Get hold of your Android system and long press the power button.
This will fadeout the main screen and showcase several options from where you’ve to tap on “Reboot/Restart” mode.
Now, your device will quickly reboot the Vivo Y27 4G device. Once, the Vivo Y27 4G device regains its normal state, check whether the issue is coming again or not.
The cache memory basically stashes the copies of the concerned application. It is indeed a streak of copies of the desired app storing information and incurring additional space on the storage. This might be the reason why the contact app crashes rapidly on your Vivo Y27 4G. Hence, it can prove to be a good remedy for this problem. Just follow down the steps mentioned below-
First of all, go to “Settings” application from the app drawer or from the notification panel.
Now, surf and select for “Applications” or “Apps & notifications”.
Here, you need to browse for “Contacts” app and open it.
On “Contacts” app, just tap on “CLEAR CACHE” and “CLEAR DATA” button. This will prompt the cache memory to be cleared.
2.3 Wipe cache partition As we know the cache memories are the temporary files build by the firmware. These are of little importance as they are bound to become a bit more corrupted in nature. And sometimes, may indirectly become a hurdle for the working of contacts app. It is good if the Vivo Y27 4G device is cleared off from the caches. Instead of manually wiping down the cache memory, we will understand how to clear off the cache partition in the following steps.
From device, just power off your device. Then, press the “Volume Down + Power” button with “Home” combinations together.
In a moment’s time, lose fingers from the “Power” button but do not release fingers from “Volume Down” and “Home” buttons.
Once you view the “Android System Recovery” screen, just lose the “Volume Down” and “Home” buttons.
Over the options available, just opt for “wipe cache partition” by tapping the “Volume down” button until the desired option is highlighted.
Finally, push the “Power” key to give consent to the selection.
After, the process is through there will be an option for “Reboot System Now”. Tap on it and restart the Vivo Y27 4G device.
2.4 Disable Google+ app The root cause for detecting any problem is not very easy. You never know the overloading of Google + application might have directly impacted contacts app crashes. To resolve it, disabling it may prove to be a helpful solution. Here is the quick reference for disabling Google+ application.
First of all, visit “Settings” from your Vivo Y27 4G.
In “Settings”, visit the “Application Manager” or “Applications” menu and browse for “Google +” app.
From the application main page, you can choose to do either of the methods:
Either, completely disable the application to work by pressing on “Force stop” or “Disable” feature.
Or, brush away the unnecessary cache piled up on your storage by using “Clear Cache” functionality.
There will be a prompt stating that the application may misbehave. However, you must disable the feature and check whether it worked out for you or not.
2.5 Update your device software Many a times, we skip updating our device software thinking it is of less importance. In fact, one must not miss out the updates that occurs in phone. As, without the updates, the scope of some applications are affected to some extent. For its better functioning and avoiding issues like “contacts keep stopping”, here is how you should update device software.
First and foremost, head on to “Settings” menu. Over there, click on “About Device”.
There, you need to tap over “Software Update”.
The device will now check whether there are any updates available for your device. If yes, then update application right away.
2.6 Reset App Preferences As stated, the malfunctioning of contacts can be due to be any unexpected reason. Hence, users can opt for resetting app preferences. This may prove to be helpful in brushing away the issue of “Contacts app won’t open”.
Launch “Settings” app and surf for “Apps” or “Applications” option on your Vivo Y27 4G.
Just, tap over the three dots appearing at the upper right section and then tap on “Reset app preferences”.
At last, just select “Reset default apps”.
2.7 Delete voicemail Do you happen to exchange voicemails quite often? It can trigger to be the reason for contact app crashes. If your device happens to have a bulk of voicemails, you must get rid of them sooner or later. As, these might standout to be the prime reason for contacts stopping on Vivo Y27 4G. If you’re unaware about the procedure of removing all kinds of voicemails, you can proceed to make use of the following steps.
Start with, launching the “Google Voice” app.
From there, duly opt for “Voicemail”.
Just click on the press menu option and at last select “Delete” option.
2.8 Uninstall the downloaded apps Some applications contain some unwanted advertisements and some elements of malware. This can be enough for disrupting the functionality of the built-in contact app won’t open. It is crucial for your phone to be detoxed from such elements. You need to manually scrap off such applications. Do, ensure to download the application from the genuine source for future use.
On your Vivo Y27 4G, just go to “Home” screen and tap on “Apps” icon.
Then, tap on “Settings” icon followed by going to “Applications” or “Apps & Preferences” menu.
After that, tap on “Menu icon” which will showcase the apps installed on device.
Simply, open the app and hit the “Uninstall” button to brush away that app. Repeat the same with other application(s).
Now, check whether you’ve fought the battle with the problem or not.
2.9 Reset to Factory Settings Last but not least, if all the methods falls flat to resolve the issue of contacts app won’t open. Then, it might be your device has some internal problem. This can be any software crash which might not be fixing with the aforementioned steps. That is where reset to factory settings may prove to be a good option. With this method, your phone will be cleared of all the components, settings and everything present in it. Here are is the comprehensive tutorial for biding bye to the problem of contacts app won’t open.
Note: Do ensure to take a backup of all the data available in your device. As, we don’t want you to regret afterwards.
Just go to “Settings” and surf and select “Backup & Reset” option.
You need to toggle on the option for performing the backup on your Google account.
Then, tap on “Reset” button and then tick mark the option for resetting your phone.