11 Proven Solutions to Fix Google Play Store Not Working Issue on Vivo Y36i

Google Play Store is a necessary and bundled service of any Android device. This app is required to download or even run any apps. So, getting an error like Play store not working or Play Store crashing is very unfortunate and a matter of a headache. Here we tried to put the best solution to overcome this issue. Keep reading this article for all the 11 best solutions.

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Part 1. The recommended method to fix Google Play Store issues

If you search on the internet, you may find various tricks dealing with Google Play Store not working issue. However, either to try each of them or choose several to follow would certainly cost a lot of time. What’s more, we are not sure whether they will really work. Therefore, we would recommend you with a more effective and fast way, that is to use Dr.Fone - System Repair (Android) , a dedicated Android repair tool to fix Google Play Store, not working issues just in one click.

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Brief steps to guide you through the process of fixing Google Play Store not working (followed by video tutorial):

1. Get this tool downloaded on your computer. Install and launch it, and you can find the following welcome screen displayed.

1. Select the option “System Repair”. In the new interface, click on the “Android Repair” tab.

1. Start fixing Google Play Store not working by clicking “Start”. Select and confirm the correct model details as instructed.

1. Activate the Download mode from your Vivo Y36i.

1. After entering the Download mode, the Dr.Fone tool starts to download the correct firmware to your Android.

1. The downloaded firmware will be loaded and flashed to your Vivo Y36i to fix the Google Play Store not working issue.

1. Wait until the Android repair process is complete. Start your Android and Google Play Store, you can then find that the Google Play Store not working issue no longer exists.

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Video tutorial to fix Google Play Store not working

Part 2: Other 10 common methods to fix Google Play Store issues

1. Fix Date and Time settings

Sometimes Google creates a problem connecting with the Play Store or Play store crashing due to the wrong date and time. The first and most common thing is you have to check if the date and time are updated or not. If not, update it first by following the below step by step guide.

Step 1 – First, go to the “Settings” of your device. Find ‘Date and time’ and tap on it.

Step 2 – Now you can see several options. Select “Automatic date and time”. This should override the wrong date and time your device have. Else, deselect the tick beside that option and select the date and time manually.

Step 3 – Now, go to the Play store and try to connect again. This should be working without any problem now.

2. Cleaning of Cache data of Play Store

This may happen that sometimes Google Play Store stopped working due to excessive unnecessary data stored in the cache of the Vivo Y36i device. So, clearing unnecessary data is very important to keep the application run smoothly. To do this, you need to follow the below steps.

Step 1 – Firstly, go to “Settings” on your device.

Step 2 – Now, navigate to the “Apps” option available at the settings menu.

Step 3 – Here you can find the “Google Play Store” app listed. Open it by tapping.

Step 4 – Now, you can find a screen like below. Tap on “Clear cache” to remove all the cache from the application.

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Now, again try to open Google Play Store and you may successfully overcome the Play Store not working issue. If not, check the next solution.

3. Reset Play store by Clear data

If the above solution is not working for you, you might try this option instead. This step will erase all the app data, settings, etc so that it can be set up a fresh one. This will also fix the Google Play store not working issue. For this solution, use the following method step by step.

Step 1 – Like the previous method, head towards the settings and then find “Apps”

Step 2 – Now find “Google Play Store” and open it.

Step 3 – Now, instead of tapping “Clear cache”, tap on “Clear data”. This will erase all the data and settings from the Google Play store.

After this, open “Google Play Store” and now your problem might be solved now.

4. Reconnecting the Google account

Sometimes it may happen that removing and reconnecting your Google account may solve the Play Store not working issue. To do this, you need to follow the instructions below.

Step 1 – Go to the “Settings” and then find “Accounts”.

Step 2 – Upon opening the option, select “Google”. Now you can see your Gmail ID listed there. Tap on it.

Step 3 – Now click on the top right side three dots or “more” option. Here you can find the “Remove account” option. Select it to remove the Google Account from your Mobile.

Now, go back and try to open Google Play Store again. This should work now and enter your Google ID and password again to continue. If it’s still not working, move to the next solution.

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5. Reinstall the latest version of Google Play Store

Google Play store can’t be uninstalled completed completely from your Vivo Y36i. But disabling and reinstalling its latest version can resolve the Play Store crashing issue. For doing this, just follow the below guide.

Step 1 – First of all, go to “Settings” and then move on to “Security”. Then find “Device administration” here.

Step 2 – Upon clicking on this option, you can find “Android device manager”. Uncheck this and disable.

Step 3 – Now you can be able to uninstall Google play service by going into application manager.

Step 4 – After that, try to open any app that requires Google Play store to open, and that will automatically guide you to install the Google Play service. Now install the updated version of the Google Play service.

After installing, your problem might be solved by now. If not, try the next solution.

6. Clear Google Service Framework Cache

Besides the Google Play store, this is important to keep healthy the Google Service Framework as well. The cache and unnecessary data should be removed from there also. Follow the steps below.

Step 1 – Go to settings and then tap on “Application Manager”

Step 2 – Here you can find “Google Service Framework”. Open it.

Step 3 – Now, tap on “Clear cache”. And you are done.

Now go back and try to open Google Play store again. This might solve the Google Play Store has stopped the problem by now. If not, check the next solution.

7. Disable the VPN

The VPN is a service to get all the media outside your geographic location. This is also used to install a country-specific app in another country. But sometimes it can create a problem with Play Store crashing.  So, this is recommended to try disabling the VPN.

Step 1 – Go to the settings of your device.

Step 2 – Under the “networks”, click on “More”.

Step 3 – Here you can find “VPN”.  Tap on it and turn it off.

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Now, again go back and try to open the Google Play Store. This may solve your problem now. If not, check the next solution.

8. Force stop Google Play Service

Google Play Store needs to be restart just like your PC. This is a really helpful and common trick to overcome the Play Store crashing issue on your Vivo Y36i. To do this, follow the below steps.

Step 1- Go to settings and then go to the “Application Manager”.

Step 2 – Now find “Google Play Store” and click on it.

Step 3 – Here click on “Force Stop”. This allows the Google Play Store to stop.

Now, try to open Google Play store again and this time the service is being restarted and might work properly. If not, try the next solution.

9. Try a Soft Reset of your device

This easy to use solution will remove all the unnecessary temporary files of your device, close all recent apps, and make it clean. This is just rebooting your device. It won’t delete any data from your device.

Step 1 – Long press the “Power” button on your device.

Step 2 – Now, click on ‘Reboot’ or ‘Restart’ option. Your device will restart in some time.

After restarting, try to open the Google Play Store again and this time you should succeed. If any case, it’s not opening, try the last (but not the least) method by hard reset your Android.

10. Hard reset your device

If you have done with all of the above solutions and still Play Store crashing, and you are aggressive to get it, then only try this method. Using this method will delete all the data of your device. So take a backup of the whole. Follow the step by step instruction below.

Step 1 – Go to setting and find “backup and reset” there.

Step 2 – Click on it. And then Click on the “Factory data reset” option.

Step 3 – Now confirm your action and tap on the “Reset device”.

This will take a while to reset your device completely. After completion, start the Google Play Store and set up as a new device.

The above methods are the best 11 among all the solutions you can get for your Play Store not working on wifi or Play Store crashing error. Try one by one and you might get rid of this problem.

How to Fix the Soft Bricked Vivo Y36i?

Bricked phone is a serious problem, as your brick smartphone could be suffering from a soft brick or hard brick problem, and must be dealt with carefully. It is very common to see a brick smartphone these days. If you are wondering what exactly is a bricked phone, here is your answer.

A bricked phone, hard brick or soft brick, is a smartphone which refuses to start or boot all the way up the home/main screen of the Vivo Y36i device. This issue is observed within most Android phones because users have a tendency to tamper with the Vivo Y36i device settings, flashing new and customized ROMs and tweaking with the essential files. Playing around with the phone’s internal set-up leads to such errors, worst of them being a brick smartphone. Usually, a bricked phone does not switch on and stays frozen at the Vivo Y36i device logo, a blank screen or even worse, doesn’t respond to any command, even the power on command.

If you are confused about the soft brick and hard brick problems and looking for solutions to fix your priced phone, then here is all you need to know.

Read on to find out more.

Part 1: What is the difference between soft brick and hard brick?

To begin with, let us understand the basic difference between a soft brick and hard brick issue. Both versions of a bricked phone prevent it from booting but differ in their causes and gravity of the problem.

A soft-brick problem is caused merely by a software error/crash and makes your device switch on automatically every time you manually turn it off. This phenomenon is referred to as Boot Loop. Soft bricked Android phones are not as difficult to fix as the hard bricked Android phones. It is convenient to say that a soft bricked phone only boots up half-way and not fully, whereas a hard bricked device does not switch on at all. A hard brick error is thus caused when the kernel, which is nothing but an interface for the software to communicate with the hardware, is tampered with. A hard bricked phone is not recognized by your PC when plugged in and is a serious problem. It requires troubleshooting techniques and cannot be easily fixed as the soft brick problem.

Hard bricked phones are a rare sight, but the soft brick is very common. Given below are ways to fix a soft brick Android phone. The techniques listed here are the best and the most efficient ways to get your phone back to its normal working conditions without losing your important data or damaging your device or its software.

Part 2: Stuck at the Boot Loop

This is the first sign of a soft bricked Android phone. Boot Loop is nothing but when your phone does not remain switched off and turns itself on automatically, and freezes at the logo screen or blank screen, every time you manually try to power it off.

Stuck at boot loop problem can be fixed by clearing your Cache partitions. These partitions are nothing but storage locations for your modem, kernels, system files, drivers and built-in Apps data.

It is advisable to clear Cache partitions regularly to keep your phone free from such glitches.

Since the phone refuses to boot, Cache can be cleared from entering into the Recovery Mode. Different Android devices have different ways to put it in recovery mode. Normally pressing the power key and volume down key helps, but you may refer to your phone’s guide for better understanding and then follow the steps given below to clear the cache partition:

Once you are the recovery mode screen, you will see a number of options as shown in the screenshot.

Use the volume down key to scroll down and select ”Wipe cache partition” as shown below.

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After the process is completed, select “Reboot System” which is the first option in the recovery mode screen.

This method will help you erase all the clogged up and unwanted files. You may loose some App related data, but that is a small price to pay to fix your bricked phone.

If this method does not boot up your brick smartphone and the problem still persists, there are two more things you can try. Read ahead to find out about them.

Part 3: Booting straight into recovery mode

If your bricked phone does not boot up to your Home Screen or Lock screen and instead boots directly into Recovery Mode, there is not much left to do. Booting straight into recovery mode is undoubtedly a soft brick error but it also indicates a possible problem with your current ROM. The only option you have to flash a new ROM to reboot your bricked phone back to its normal functioning.

To flash a new ROM:

Firstly, you must root your phone and unlock the Bootloader. Every phone’s mechanism to unlock the bootloader is different, thus, we suggest to refer to your user manual.

Once the Bootloader is unlocked, take a backup of all your data by selecting “Backup” or “Android” back in recovery mode. The process should not take long and all you need to do is tap “OK” to config backup.

In this step, download a ROM of your choice and store it in your SD Card. Insert the SD Card in your phone to begin the flashing process.

Once at the recovery mode, select “Install Zip from SD Card” from the options.

Scroll down using the volume key and use the power key to select the downloaded ROM.

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This might take a few minutes of your time, but once the process is complete, reboot your phone.

Hopefully, your bricked phone will not boot normally and work smoothly.

Part 4: Booting straight into Bootloader

If your bricked phone boots straight into Bootloader, then this a serious issue and must not be taken lightly. Flashing a new ROM or clearing cache partitions are of little help in such a brick smartphone situation. Booting straight into Bootloader is a peculiar soft bricked Android phone feature and can be tackled only by downloading and flashing your original ROM from the manufacturer. In order to do so, a detailed study about your manufacturer’s ROM, ways to download and flash must be carried out. Since different Android phones come with different types of ROMs, it difficult to cover all the aspects about the different types of ROMs.

Brick smartphone problem has become more prominent than phone freezing or hanging issue. Android users are often seen looking for solutions to fix their soft brick and hard brick phones. Android phones are prone to get bricked and thus, it is important for us to know about the three techniques given above. These methods have been tried, tested and recommended by ay affected bricked phone users. Therefore, these tips are reliable and worth a try. So if your phone acts stubborn and refuses to boot normally, examine the problem carefully and adopt one of the solutions given above which best suits your situation.

Troubleshooting Guide: How to Fix an Unresponsive Vivo Y36i Screen

Smart devices have become an integral part of our lives, and Vivo Y36i phones are increasingly popular due to their advanced features and affordable prices. These phones offer numerous benefits, including high-quality cameras, fast processors, long-lasting batteries, and sleek designs.

However, like any other electronic device, Vivo Y36i phones can sometimes encounter issues that may impede their functionality. One common problem that users face is an unresponsive screen, which can be frustrating and disruptive to daily activities.

This article will discuss some valuable solutions for dealing with Vivo Y36i phone screen unresponsiveness. We will provide step-by-step instructions for troubleshooting and getting your phone back in working order. Whether you’re a novice or an experienced user, these tips and tricks will help you navigate this problem and get back to using your phone without any issues. So, let’s dive in and explore how to fix a Vivo Y36i phone with an unresponsive screen.

What causes the Vivo Y36i Screen unresponsive?

The Vivo Y36i screen may become unresponsive due to various reasons. Here are some common situations and their possible causes:

• During Use/Gaming: The screen may become unresponsive due to overheating when using or gaming on a Vivo Y36i phone. This can be caused by running too many apps simultaneously or playing games for an extended period, especially on models such as the Vivo Y36i 9 Pro, which generates much heat during gaming.

• **No Response When Touching the Screen:**Sometimes, the Vivo Y36i screen may not respond when touched due to a faulty touch screen or display. This can happen due to physical damage or a manufacturing defect. Some Vivo Y36i Nord 2 users have reported this issue.

• After Dropping the Phone: If a Vivo Y36i phone has been dropped, the screen may become unresponsive due to physical damage or a loose connection. This can happen to any model, including the Vivo Y36i.

Overheating, physical damage, and manufacturing defects are some common causes of Vivo Y36i screen unresponsiveness, which may occur during use/gaming, no response when touching the screen, or after dropping the phone.

The common solutions to solve a Vivo Y36i Screen unresponsive

Here are the three most common solutions to deal with phone screens being unresponsive, regardless of the brand:

Restart the Vivo Y36i device

Restarting the Vivo Y36i device is a simple and quick solution to an unresponsive phone screen. To restart the phone, press and hold the power button until the screen turns off, then press and hold the power button again to turn the phone back on.

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Check the Charging Port and Battery

Sometimes, an unresponsive screen can be caused by a dead battery or a faulty charging port. To check for these issues:

Step 1: Plug the phone into a charger and wait for at least 30 minutes to see if the battery charges.

Step 2: Try a different charger or cable to see if the issue is with the charging accessories.

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Contact the Pros

If the above solutions don’t work, contacting a professional is best. A trained technician can diagnose and fix the problem. Contact the phone manufacturer or an authorized repair center to get help with your phone.

For different Vivo Y36i models, there may be additional solutions to consider:

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Check the Phone’s Temperature

Sometimes, a Vivo Y36i phone’s screen, specifically Vivo Y36i 8 Pro, may become unresponsive due to overheating. To check the phone’s temperature:

Step 1: Go to Settings > Battery > Battery Temperature.

Step 2: If the phone is overheating, let it cool down before using it again.

Reset to Factory Settings

A factory reset may help fix the problem if none of the above solutions work. Note that this will erase all data and settings on the phone, so be sure to back up your data before resetting. To reset the phone:

Step 1: Go to Settings > Additional Settings > Backup and Reset > Erase All Data.

Step 2: Follow the on-screen instructions to reset the phone.

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If the phone’s screen is physically damaged or cracked, it may need to be replaced. To replace the screen:

• Contact a professional repair center or the manufacturer for replacement parts and installation.

How to avoid Vivo Y36i Screen being unresponsive?

To avoid Vivo Y36i screen being unresponsive, here are some suggestions based on the possible causes:

Check Software Updates on Time

Make sure to regularly check for and install software updates on your Vivo Y36i phone. These updates often include bug fixes and security patches that can help prevent issues like overheating and screen unresponsiveness.

Check Hardware from Time to Time

Regularly inspect your phone’s hardware components such as charging ports, battery, and screen for any signs of damage or wear and tear. If you notice any issues, get them fixed promptly to prevent them from causing further damage.

Avoid extreme temperatures

Keep your Vivo Y36i device in a temperature-controlled environment. High temperatures can cause the screen to become unresponsive, and low temperatures can cause it to freeze.

Keep the screen clean

Dirt and debris on the screen can cause it to become unresponsive. Use a microfiber cloth to clean the screen regularly.

Reduce the number of running apps

Running too many apps at once can overload the system and cause the screen to become unresponsive. Close any apps you’re not using to free up system resources.

Use Wondershare Dr.Fone to Repair or Manage Your Data

Wondershare Dr.Fone is a helpful tool that can help manage and repair your phone’s data. It can be used to back up your data, transfer files between devices, and even fix issues like an unresponsive screen. Dr.Fone has the DF13 version to be launched, which includes more features to help manage your phone’s data effectively.

By following these suggestions, you can help prevent screen unresponsiveness on your Vivo Y36i phone. Download Dr.Fone at https://drfone.wondershare.com/ to manage your phone’s data effectively and fix any issues that may arise.

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Conclusion

Vivo Y36i phones offer numerous benefits, including high-quality cameras, fast processors, long-lasting batteries, and sleek designs. However, like any other electronic device, Vivo Y36i phones can sometimes encounter issues, such as an unresponsive screen. The causes of an unresponsive screen may include overheating, physical damage, and manufacturing defects.

To deal with an unresponsive screen, users can try restarting the Vivo Y36i device, checking the charging port and battery, or contacting a professional. Additional solutions for specific Vivo Y36i models include checking the phone’s temperature, resetting to factory settings, or replacing a new screen. To avoid an unresponsive screen, users can check software updates on time, inspect the phone’s hardware, avoid extreme temperatures, keep the screen clean, and reduce the number of running apps. Dr.Fone is a helpful tool that can help manage and repair your phone’s data.