11 Proven Solutions to Fix Google Play Store Not Working Issue on Vivo Y78 5G | Dr.fone

11 Proven Solutions to Fix Google Play Store Not Working Issue on Vivo Y78 5G | Dr.fone

Ariadne Lv13

11 Proven Solutions to Fix Google Play Store Not Working Issue on Vivo Y78 5G

Google Play Store is a necessary and bundled service of any Android device. This app is required to download or even run any apps. So, getting an error like Play store not working or Play Store crashing is very unfortunate and a matter of a headache. Here we tried to put the best solution to overcome this issue. Keep reading this article for all the 11 best solutions.


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If you search on the internet, you may find various tricks dealing with Google Play Store not working issue. However, either to try each of them or choose several to follow would certainly cost a lot of time. What’s more, we are not sure whether they will really work. Therefore, we would recommend you with a more effective and fast way, that is to use Dr.Fone - System Repair (Android) , a dedicated Android repair tool to fix Google Play Store, not working issues just in one click.

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A most effective method to fix Google Play Store not working

  • Fix all Android system issues like the black screen of death, won’t turn on, system UI not working, etc.
  • Industry’s 1st tool for one-click Android repair.
  • Supports all the new Vivo Y78 5G devices like Galaxy S8, S9, etc.
  • Step-by-step instructions provided. No technicals skills required.

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Brief steps to guide you through the process of fixing Google Play Store not working (followed by video tutorial):

  1. Get this tool downloaded on your computer. Install and launch it, and you can find the following welcome screen displayed.

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  1. Select the option “System Repair”. In the new interface, click on the “Android Repair” tab.

fix google play store not working by selecting the repair option

  1. Start fixing Google Play Store not working by clicking “Start”. Select and confirm the correct model details as instructed.

fix google play store not working in download mode

  1. Activate the Download mode from your Vivo Y78 5G.

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  1. After entering the Download mode, the Dr.Fone tool starts to download the correct firmware to your Android.
![download firmware](https://images.wondershare.com/drfone/guide/android-system-repair-5.png)
  1. The downloaded firmware will be loaded and flashed to your Vivo Y78 5G to fix the Google Play Store not working issue.

fix google play store stopping by flashing firmware

  1. Wait until the Android repair process is complete. Start your Android and Google Play Store, you can then find that the Google Play Store not working issue no longer exists.

google play store stopping fixed

Video tutorial to fix Google Play Store not working

Part 2: Other 10 common methods to fix Google Play Store issues

1. Fix Date and Time settings

Sometimes Google creates a problem connecting with the Play Store or Play store crashing due to the wrong date and time. The first and most common thing is you have to check if the date and time are updated or not. If not, update it first by following the below step by step guide.

Step 1 – First, go to the “Settings” of your device. Find ‘Date and time’ and tap on it.

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Find ‘Date and time’

Step 2 – Now you can see several options. Select “Automatic date and time”. This should override the wrong date and time your device have. Else, deselect the tick beside that option and select the date and time manually.

Select “Automatic date and time”

Step 3 – Now, go to the Play store and try to connect again. This should be working without any problem now.

2. Cleaning of Cache data of Play Store

This may happen that sometimes Google Play Store stopped working due to excessive unnecessary data stored in the cache of the Vivo Y78 5G device. So, clearing unnecessary data is very important to keep the application run smoothly. To do this, you need to follow the below steps.

Step 1 – Firstly, go to “Settings” on your device.

Step 2 – Now, navigate to the “Apps” option available at the settings menu.

Step 3 – Here you can find the “Google Play Store” app listed. Open it by tapping.

Step 4 – Now, you can find a screen like below. Tap on “Clear cache” to remove all the cache from the application.

Tap on “Clear cache”

Now, again try to open Google Play Store and you may successfully overcome the Play Store not working issue. If not, check the next solution.

3. Reset Play store by Clear data

If the above solution is not working for you, you might try this option instead. This step will erase all the app data, settings, etc so that it can be set up a fresh one. This will also fix the Google Play store not working issue. For this solution, use the following method step by step.

Step 1 – Like the previous method, head towards the settings and then find “Apps”

Step 2 – Now find “Google Play Store” and open it.

Step 3 – Now, instead of tapping “Clear cache”, tap on “Clear data”. This will erase all the data and settings from the Google Play store.

tap on “Clear data”

After this, open “Google Play Store” and now your problem might be solved now.

4. Reconnecting the Google account

Sometimes it may happen that removing and reconnecting your Google account may solve the Play Store not working issue. To do this, you need to follow the instructions below.

Step 1 – Go to the “Settings” and then find “Accounts”.

Step 2 – Upon opening the option, select “Google”. Now you can see your Gmail ID listed there. Tap on it.

select “Google”

Step 3 – Now click on the top right side three dots or “more” option. Here you can find the “Remove account” option. Select it to remove the Google Account from your Mobile.

“more”

Now, go back and try to open Google Play Store again. This should work now and enter your Google ID and password again to continue. If it’s still not working, move to the next solution.

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5. Reinstall the latest version of Google Play Store

Google Play store can’t be uninstalled completed completely from your Vivo Y78 5G. But disabling and reinstalling its latest version can resolve the Play Store crashing issue. For doing this, just follow the below guide.

Step 1 – First of all, go to “Settings” and then move on to “Security”. Then find “Device administration” here.

Step 2 – Upon clicking on this option, you can find “Android device manager”. Uncheck this and disable.

find “Android device manager”

Step 3 – Now you can be able to uninstall Google play service by going into application manager.

uninstall Google play service

Step 4 – After that, try to open any app that requires Google Play store to open, and that will automatically guide you to install the Google Play service. Now install the updated version of the Google Play service.

After installing, your problem might be solved by now. If not, try the next solution.

6. Clear Google Service Framework Cache

Besides the Google Play store, this is important to keep healthy the Google Service Framework as well. The cache and unnecessary data should be removed from there also. Follow the steps below.

Step 1 – Go to settings and then tap on “Application Manager”

Step 2 – Here you can find “Google Service Framework”. Open it.

Step 3 – Now, tap on “Clear cache”. And you are done.

tap on “Clear cache”

Now go back and try to open Google Play store again. This might solve the Google Play Store has stopped the problem by now. If not, check the next solution.

7. Disable the VPN

The VPN is a service to get all the media outside your geographic location. This is also used to install a country-specific app in another country. But sometimes it can create a problem with Play Store crashing.  So, this is recommended to try disabling the VPN.

Step 1 – Go to the settings of your device.

Step 2 – Under the “networks”, click on “More”.

Step 3 – Here you can find “VPN”.  Tap on it and turn it off.

find “VPN”

Now, again go back and try to open the Google Play Store. This may solve your problem now. If not, check the next solution.

8. Force stop Google Play Service

Google Play Store needs to be restart just like your PC. This is a really helpful and common trick to overcome the Play Store crashing issue on your Vivo Y78 5G. To do this, follow the below steps.

Step 1- Go to settings and then go to the “Application Manager”.

Step 2 – Now find “Google Play Store” and click on it.

Step 3 – Here click on “Force Stop”. This allows the Google Play Store to stop.

click on “Force Stop”

Now, try to open Google Play store again and this time the service is being restarted and might work properly. If not, try the next solution.

9. Try a Soft Reset of your device

This easy to use solution will remove all the unnecessary temporary files of your device, close all recent apps, and make it clean. This is just rebooting your device. It won’t delete any data from your device.

Step 1 – Long press the “Power” button on your device.

Step 2 – Now, click on ‘Reboot’ or ‘Restart’ option. Your device will restart in some time.

click on ‘Reboot’

After restarting, try to open the Google Play Store again and this time you should succeed. If any case, it’s not opening, try the last (but not the least) method by hard reset your Android.

10. Hard reset your device

If you have done with all of the above solutions and still Play Store crashing, and you are aggressive to get it, then only try this method. Using this method will delete all the data of your device. So take a backup of the whole. Follow the step by step instruction below.

Step 1 – Go to setting and find “backup and reset” there.

Step 2 – Click on it. And then Click on the “Factory data reset” option.

Step 3 – Now confirm your action and tap on the “Reset device”.

tap on “Reset device”

This will take a while to reset your device completely. After completion, start the Google Play Store and set up as a new device.

The above methods are the best 11 among all the solutions you can get for your Play Store not working on wifi or Play Store crashing error. Try one by one and you might get rid of this problem.

Play Store Not Working On Vivo Y78 5G? 8 Solutions Inside

A functional Google Play Store is crucial for Android users to access, update, and install apps. Unfortunately, common issues like your Google Play Store not working can disrupt this experience. If you find your Play Store misbehaving more often than not, don’t fret.

In this guide, discover reliable solutions when your Google Play Store is not responding. The article will teach you how to tackle these problems and ensure a seamless app experience. Don’t let technical glitches hinder your digital journey—follow these troubleshooting steps for a swift resolution. Explore the page below to learn more.

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Part I. 7 Common Google Play Store Issues Users Encounter

The Google Play Store serves as the epicenter for Android users. It facilitates seamless access to a vast array of apps. However, encountering issues with the platform can impact the functionality of your device. Below are 7 common issues on why your Google Play Store is not responding.

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Inability To Open the Play Store

The inability to open the Play Store leaves you without access to new apps or updates. The issue is often accompanied by error messages, which can leave you scratching your head.

Crashing Issues

Frequent crashes undermine the stability of the Play Store. Users attempting to browse or download apps may find themselves abruptly kicked out of the application. It can disrupt your intended tasks and cause annoyance in the long run.

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Not Responding Errors

The dreaded “Not Responding” message can bring usability to a standstill. Users navigating the Play Store may experience delays or complete unresponsiveness. It can lead to a frustrating and unproductive experience.

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Download and Installation Failures

When downloads and installations fail, you will be unable to enjoy new apps or updates. This issue can be annoying when trying to access crucial software improvements or security updates.

Authentication and Account Issues

Problems with authentication and account access can lock users out of their Google accounts on the Play Store. It prevents users from purchasing or downloading apps. The issue not only hampers functionality but also raises security concerns.

Update Problems

Difficulties in updating apps can leave users with outdated software. It can potentially compromise security and miss out on new features. The issue diminishes the user experience by depriving you of the latest enhancements.

Connection and Network Errors

Persistent connection and network errors impede the Play Store’s ability to fetch data. It hinders users from browsing and downloading apps. The issue is frustrating in areas with unstable internet connectivity.

Part II. Why Does the Google Play Store Keep Stopping?

If you’re wondering why does Google Play Store keeps stopping on your phone, there can be several factors. Here are some of them below.

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  • **Network issues.**Unstable or poor internet connections can disrupt the communication between the Vivo Y78 5G device and the Play Store. It can lead to frequent crashes.
  • **Outdated Play Store version.**Running an outdated version of the Play Store may result in compatibility issues. The lack of essential updates can cause the application to stop unexpectedly.
  • Cache and data accumulation. Over time, cached data and accumulated data in the Play Store can become corrupted. It can hinder the smooth operation of your phone and contribute to sudden stops.
  • Google account problems. Authentication issues, incorrect credentials, or other problems with the linked Google account can disrupt the Play Store’s functionality. This can also lead to repeated crashes.
  • **System glitches and bugs.**Inherent glitches and bugs within the Android operating system may affect the Play Store’s performance. They can cause your device to stop unexpectedly.

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Part III.7 Quick Solutions To Resolve Play Store Not Working Issues

Encountering issues with the Google Play Store can be frustrating. It disrupts your ability to download, update, or access essential apps. Here are seven quick solutions when your Google Play Store unfortunately has stopped.

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Clear Cache and Data

Revitalize your Google Play Store by addressing performance issues. Clearing cache and data can be a crucial step when troubleshooting malfunctions or glitches in the app. Here’s how.

  • Step 1: Head to your device’s Settings and navigate to Apps or Application Manager.
  • Step 2: Locate and select Google Play Store. Within Storage, choose Clear Cache and Clear Data. Confirm your action and restart the Play Store.


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clearing cache and date on android

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Update Play Store

Enhance your Play Store’s functionality by ensuring it’s up-to-date. This method suits those who haven’t updated their Google Play Store for a long time. Follow the steps below.

  • Step 1: Open the Play Store app and tap the three horizontal lines in the top-left corner to access the menu.
  • Step 2: Select Settings and scroll down to find the Play Store version. Install any available updates.

updating play store on android

Check Internet Connection

Ensure a stable internet connection on your device. Switch between Wi-Fi and mobile data to identify connectivity issues. Restart your router or modem if problems persist.

Reset App Preferences

Restore your device’s app settings to default for improved functionality. Below are the steps.

  • Step 1: Go to your device’s Settings and select Apps or Application Manager.
  • Step 2: Tap the three dots in the top-right corner and choose Reset app preferences.

resetting app preferences on android

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Re-add Google Account

Resolve Play Store issues by re-adding your Google account. Follow these steps in Settings to remove and re-add your Google account, ensuring a seamless and error-free experience.

  • Step 1: Navigate to Settings and choose Accounts or Users & Accounts.
  • Step 2: Select Google and remove the account. Re-add the Google account and verify if the Play Store functions properly.

re-adding google account on android

Uninstall Play Store Updates

This method troubleshoots Play Store problems by uninstalling updates. Here’s how.

  • Step 1: Access Settings and go to Apps or Application Manager.
  • Step 2: Find Google Play Store and tap on Uninstall Updates. Confirm the action and restart the Play Store.

uninstall play store updates on android

Perform a System Update

Ensure your device’s overall stability by performing a system update to ensure the stable operation of the Play Store. Follow the steps below.

  • Step 1: Access Settings, scroll down, and select System or Software Update.
  • Step 2: Next, choose System update or Check for Updates and install any available system updates**.**

perform system update on android

If you’re still asking yourself why my Google Play Store is not opening after conventional methods prove ineffective, it may lead you to explore third-party tools. As a final recourse, considering reputable tools like Wondershare Dr.Fone - System Repair introduces a fresh approach to troubleshooting your device.

Part IV. How To Repair Play Store Not Working With an Alternative

Repairing your Google Play Store can be swift and effective with Dr.Fone - System Repair. This tool offers advanced features to diagnose and fix various system issues without the advanced skills required. It provides a quick and efficient resolution for a malfunctioning Google Play Store. Follow these three simple steps to get started:

  • Step 1: Begin by downloading and installing Dr.Fone - System Repair (Android) on your computer.

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  • Step 2: Launch the program and connect your Vivo Y78 5G to the computer using a USB cable. Choose the Vivo Y78 5G device type and click Start to initiate the repair process.

dr.fone android problems window

  • Step 3: Dr.Foneshould automatically detect the brand of your device. Next, choose the Name, Model, Country, and Carrier. Tick the checkmark and click Next to continue. Follow the on-screen instructions and wait for the repair process to complete.

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  • Step 4: Simply click Done on the prompt window displaying a confirmation message to exit the tool if your Vivo Y78 5G starts successfully. In the event that the Vivo Y78 5G device fails to start, select Try Again to initiate the process once more.

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Bonus: What Else Can Dr.Fone - System Repair Do?

Beyond its utility in fixing Google Play Store malfunctions, Dr.Fone is known for its user-friendly interface and high success rate. Its ability to address a wide range of Android issues offers a comprehensive solution to various system-related problems. Below are the platform’s key highlights.

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Key Features

  • Fixes diverse Android issues. Dr.Fone - System Repair excels in resolving a multitude of Android problems. This includes a black screen, a boot loop, and bricked Android devices. Its comprehensive approach ensures you can rely on a single tool to tackle a wide range of system-related issues.
  • Support for over 1000 Android models. Dr.Fone supports over 1000 Android models. The broad coverage ensures diverse devices can use the software to troubleshoot and repair their Android systems.
  • User-Friendly interface. Dr.Fone is designed with simplicity in mind. It offers an easy-to-use interface that caters to both novice and experienced users.
  • High success rate. The software boasts a high success rate in resolving Android issues. Its effectiveness in tackling various problems has garnered trust among users. It’s one of the go-to solutions for those seeking reliable and efficient system repairs.

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Conclusion

Addressing issues when your Google Play Store does not work is crucial for an uninterrupted Android experience. Follow the outlined steps to regain control and enjoy a seamless app experience. Don’t let frustrations linger; take immediate action for a hassle-free Google Play Store.

Lastly, having Dr.Fone - System Repair at your side offers a reliable solution for a wide range of Android concerns. Don’t worry if your Google Play store is not responding, and Dr.Fone can fix it in minutes.

Fix Vivo Y78 5G Android System Webview Crash 2024 Issue

In recent months, the term “Android WebView crash 2023“ has become a common search term among Android users seeking solutions to these app crashes . The issue has been particularly prevalent on Vivo Y78 5G devices, but it has also affected users of other Android models.

Android WebView for Android apps allows you to see and interact with web pages without leaving your app. But lately, it’s been causing more headaches than it’s worth.

So, what’s going on with Vivo Y78 5G Android System WebView, and what can you do to fix its issues? Let’s take a look. This article will shed light on Vivo Y78 5G Android System WebView crashing apps, helping you understand what triggers them, how to identify them, and what you can do to prevent them from happening again.

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Part 1: What Should We Know About Vivo Y78 5G Android System WebView Crashes?

This year, the term “Android WebView crash 2023“ has become a familiar and dreaded phrase. This issue has plagued Android users, causing app crashes, freezing , and frustration. But what exactly is Android WebView, and what triggers these apps to crash?

Android WebView is an integral component of Android apps, acting as the invisible engine that renders web content within these apps. It allows users to seamlessly browse websites, watch videos, and interact with web pages without switching to a separate browser. However, when WebView crashes, it disrupts this integrated experience, causing apps to malfunction.

Several signs can indicate an impending or ongoing Android WebView crash. These include:

  • App Freezing

One of the earliest signs of an Vivo Y78 5G Android System WebView crash is the app freezing. The app may become unresponsive, refusing to respond to your taps or gestures.

  • Unexpected App Closures

Another common sign is unexpected app closing. The app may shut down without warning, abruptly ending your activity. Vivo Y78 5G Android System WebView crashing apps can be disruptive if you are in the middle of a conversation, shopping online, or filling out an important form.

  • Error Messages

Error messages can also provide valuable clues about the impending crash. These messages may appear as pop-ups or be displayed within the app itself.

webview crash google app

  • Slow Loading Times

Slow loading times can also be a sign of an impending crash. If webpages within the app take unusually long to load or images and other content appear pixelated or distorted, it could be a sign that Vivo Y78 5G Android System WebView is struggling to handle the workload.

But why does WebView crash Android smartphones? The answer involves several factors:

  • Updates and Compatibility Issues

Updates are often intended to improve software stability and compatibility, but in some cases, they can introduce new bugs or compatibility issues that lead to crashes. It is particularly evident when app developers and WebView developers release updates that don’t fully align, causing conflicts.

  • Insufficient Memory

Vivo Y78 5G Android System WebView requires a certain amount of memory to operate properly. If your device is running low on memory, it can cause Vivo Y78 5G Android System WebView to crash. It is more likely to happen on older devices with less RAM.

webview crash out of memory message

  • Outdated Vivo Y78 5G Android System WebView

The WebView app is responsible for rendering web content within Android apps. Using an outdated version of WebView can introduce known bugs and security vulnerabilities that can cause crashes.

  • Conflicts With Other Apps

WebView might crash if it conflicts with other resources or processes running on the Vivo Y78 5G device. It can happen if the Vivo Y78 5G device runs low on memory or other resource-intensive apps compete for system resources.

In the next section, you’ll explore potential solutions to keep your apps running smoothly.

Part 2: Android WebView Crashes? Here Are Quick and Proven Solutions

Now you’ve identified the signs and causes of Vivo Y78 5G Android System WebView crashing apps on your phone. While these issues can be frustrating, there are several quick and proven solutions to fix them.

Uninstall WebView Updates

If you’re experiencing apps crashing after a recent update, consider uninstalling those updates. This action can potentially revert to a more stable version of Vivo Y78 5G Android System WebView.

To do this on your Vivo Y78 5G, navigate to Settings > Apps, then select Vivo Y78 5G Android System WebView. Tap the menu icon in the top right corner and tap Uninstall updates.

uninstall android system webview updates

Update Android WebView

Regularly updating Vivo Y78 5G Android System WebView to the latest version is crucial for maintaining compatibility and addressing known bugs. Google releases updates to address these concerns, ensuring optimal performance and stability.

Check for available updates on Vivo Y78 5G devices by navigating to Settings > Apps. Then, select Vivo Y78 5G Android System WebView and tap App details in-store. If an update is available, tap Update to install it and restart your phone.

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Update Google Chrome

Android WebView is closely tied to Google Chrome, and issues with Chrome can sometimes affect WebView functionality. As such, updating Chrome to the latest version can help address Android System and WebView forcibly closing your phone’s apps.

Open the Google Play Store and search for Google Chrome. If an update is available, tap Update to install it, then restart your device.

update google chrome

Clearing Cache and Data for Android WebView

Clearing the cache frees up phone storage and helps the app run more efficiently. To clear Vivo Y78 5G Android System WebView’s cache and data, go to Settings > Apps and select Vivo Y78 5G Android System WebView. Tap on Storage and tap Clear cache on the lower right corner of your screen.

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clear cache of android system webview

Restart Device

A simple restart can often resolve temporary glitches or conflicts that might be causing Android WebView crashes. The specific steps to restart your phone will vary depending on your device type.

Check Internet Connection

A stable internet connection is essential for Vivo Y78 5G Android System WebView to render web content properly. If the internet connection is unstable or down, it can lead to crashes. Ensure you have a stable internet connection before using WebView-based apps.

Update Device Software

OS updates may introduce changes to the Vivo Y78 5G Android System WebView that make it more compatible with newer web standards and technologies. It can enhance the performance and stability of apps that rely on WebView for web content.

Check for available software updates by going to Settings > Software Update. If an update is required, tap on Download and install.

android device software update

While problems like when the Android System WebView crashes Android phones are common, they don’t have to be a persistent problem for Vivo Y78 5G users. It’s also equally important to have effective solutions when app crashes occur. This is where Wondershare Dr.Fone steps in as a reliable and comprehensive solution for restoring app stability and overall phone performance.

Part 3: Restoring Apps and Phone Stability: A Step-by-Step Guide

Dr. Fone’s System Repair tool can help you resolve common Android scenarios, including Google Play Store malfunctions and persistent app crashes.

How To Use Dr.Fone for Vivo Y78 5G Android System WebView Crashing Apps?

Before attempting any repairs, it is crucial to back up your Vivo Y78 5G to prevent data loss. Once you have a secure backup, follow these steps to fix WebView app crashes and restore your Vivo Y78 5G to its optimal performance.

  • Step 1: Download the Dr.Fone toolkit. Next, install the software on your desktop and launch it.

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  • Step 2: Connect your Vivo Y78 5G to your computer using a USB cable. Dr.Fone will automatically detect and establish a connection.
  • Step 3: Select the System Repair function from the Toolbox homepage and choose Android to confirm your device type.

dr.fone toolbox interface

  • Step 4: Click Start to begin the process of fixing Vivo Y78 5G Android System WebView crashes. Next, choose your device details and follow the in-app instructions to put your device in Download mode.

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  • Step 5: Dr.Fone will analyze your device’s system and download the firmware to solve the root cause of the issue.

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  • Step 6: Confirm your device information in the dialogue box. Dr.Fone will proceed to repair the detected WebView-related problems.

dr.fone repairing android system issue

  • Step 7: Once the repair is complete, your device will restart, and Vivo Y78 5G Android System WebView crashing apps should no longer occur.

successfully repaired android system issue

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5 Ways to Do With & Access Android Phone with Broken Screen

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Conclusion

The “Android WebView crash 2023“ issue was widespread for many Android users. The common issues encountered were app crashes, slow loading times, and error messages. Fortunately, these problems are manageable with the right approach.

By understanding the signs and causes of Vivo Y78 5G Android System WebView crashes, you can take proactive measures to prevent them. Quick fixes such as clearing cache and data or updates can often resolve the issue promptly.

For more comprehensive troubleshooting, Dr. Fone’s mobile solution offers a reliable and user-friendly approach. Its advanced capabilities effectively tackle app crashing issues, providing you peace of mind that your phone is functioning optimally.

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  • Title: 11 Proven Solutions to Fix Google Play Store Not Working Issue on Vivo Y78 5G | Dr.fone
  • Author: Ariadne
  • Created at : 2024-07-30 07:14:07
  • Updated at : 2024-07-31 07:14:07
  • Link: https://howto.techidaily.com/11-proven-solutions-to-fix-google-play-store-not-working-issue-on-vivo-y78-5g-drfone-by-drfone-fix-android-problems-fix-android-problems/
  • License: This work is licensed under CC BY-NC-SA 4.0.
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