11 Proven Solutions to Fix Google Play Store Not Working Issue on Vivo Y78+

Google Play Store is a necessary and bundled service of any Android device. This app is required to download or even run any apps. So, getting an error like Play store not working or Play Store crashing is very unfortunate and a matter of a headache. Here we tried to put the best solution to overcome this issue. Keep reading this article for all the 11 best solutions.

Part 1. The recommended method to fix Google Play Store issues

If you search on the internet, you may find various tricks dealing with Google Play Store not working issue. However, either to try each of them or choose several to follow would certainly cost a lot of time. What’s more, we are not sure whether they will really work. Therefore, we would recommend you with a more effective and fast way, that is to use Dr.Fone - System Repair (Android) , a dedicated Android repair tool to fix Google Play Store, not working issues just in one click.

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Brief steps to guide you through the process of fixing Google Play Store not working (followed by video tutorial):

Get this tool downloaded on your computer. Install and launch it, and you can find the following welcome screen displayed.

Select the option “System Repair”. In the new interface, click on the “Android Repair” tab.

Start fixing Google Play Store not working by clicking “Start”. Select and confirm the correct model details as instructed.

Activate the Download mode from your Vivo Y78+.

After entering the Download mode, the Dr.Fone tool starts to download the correct firmware to your Android.

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The downloaded firmware will be loaded and flashed to your Vivo Y78+ to fix the Google Play Store not working issue.

Wait until the Android repair process is complete. Start your Android and Google Play Store, you can then find that the Google Play Store not working issue no longer exists.

Video tutorial to fix Google Play Store not working

Part 2: Other 10 common methods to fix Google Play Store issues

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1. Fix Date and Time settings

Sometimes Google creates a problem connecting with the Play Store or Play store crashing due to the wrong date and time. The first and most common thing is you have to check if the date and time are updated or not. If not, update it first by following the below step by step guide.

Step 1 – First, go to the “Settings” of your device. Find ‘Date and time’ and tap on it.

Step 2 – Now you can see several options. Select “Automatic date and time”. This should override the wrong date and time your device have. Else, deselect the tick beside that option and select the date and time manually.

Step 3 – Now, go to the Play store and try to connect again. This should be working without any problem now.

2. Cleaning of Cache data of Play Store

This may happen that sometimes Google Play Store stopped working due to excessive unnecessary data stored in the cache of the Vivo Y78+ device. So, clearing unnecessary data is very important to keep the application run smoothly. To do this, you need to follow the below steps.

Step 1 – Firstly, go to “Settings” on your device.

Step 2 – Now, navigate to the “Apps” option available at the settings menu.

Step 3 – Here you can find the “Google Play Store” app listed. Open it by tapping.

Step 4 – Now, you can find a screen like below. Tap on “Clear cache” to remove all the cache from the application.

Now, again try to open Google Play Store and you may successfully overcome the Play Store not working issue. If not, check the next solution.

3. Reset Play store by Clear data

If the above solution is not working for you, you might try this option instead. This step will erase all the app data, settings, etc so that it can be set up a fresh one. This will also fix the Google Play store not working issue. For this solution, use the following method step by step.

Step 1 – Like the previous method, head towards the settings and then find “Apps”

Step 2 – Now find “Google Play Store” and open it.

Step 3 – Now, instead of tapping “Clear cache”, tap on “Clear data”. This will erase all the data and settings from the Google Play store.

After this, open “Google Play Store” and now your problem might be solved now.

4. Reconnecting the Google account

Sometimes it may happen that removing and reconnecting your Google account may solve the Play Store not working issue. To do this, you need to follow the instructions below.

Step 1 – Go to the “Settings” and then find “Accounts”.

Step 2 – Upon opening the option, select “Google”. Now you can see your Gmail ID listed there. Tap on it.

Step 3 – Now click on the top right side three dots or “more” option. Here you can find the “Remove account” option. Select it to remove the Google Account from your Mobile.

Now, go back and try to open Google Play Store again. This should work now and enter your Google ID and password again to continue. If it’s still not working, move to the next solution.

5. Reinstall the latest version of Google Play Store

Google Play store can’t be uninstalled completed completely from your Vivo Y78+. But disabling and reinstalling its latest version can resolve the Play Store crashing issue. For doing this, just follow the below guide.

Step 1 – First of all, go to “Settings” and then move on to “Security”. Then find “Device administration” here.

Step 2 – Upon clicking on this option, you can find “Android device manager”. Uncheck this and disable.

Step 3 – Now you can be able to uninstall Google play service by going into application manager.

Step 4 – After that, try to open any app that requires Google Play store to open, and that will automatically guide you to install the Google Play service. Now install the updated version of the Google Play service.

After installing, your problem might be solved by now. If not, try the next solution.

6. Clear Google Service Framework Cache

Besides the Google Play store, this is important to keep healthy the Google Service Framework as well. The cache and unnecessary data should be removed from there also. Follow the steps below.

Step 1 – Go to settings and then tap on “Application Manager”

Step 2 – Here you can find “Google Service Framework”. Open it.

Step 3 – Now, tap on “Clear cache”. And you are done.

Now go back and try to open Google Play store again. This might solve the Google Play Store has stopped the problem by now. If not, check the next solution.

7. Disable the VPN

The VPN is a service to get all the media outside your geographic location. This is also used to install a country-specific app in another country. But sometimes it can create a problem with Play Store crashing. So, this is recommended to try disabling the VPN.

Step 1 – Go to the settings of your device.

Step 2 – Under the “networks”, click on “More”.

Step 3 – Here you can find “VPN”. Tap on it and turn it off.

Now, again go back and try to open the Google Play Store. This may solve your problem now. If not, check the next solution.

8. Force stop Google Play Service

Google Play Store needs to be restart just like your PC. This is a really helpful and common trick to overcome the Play Store crashing issue on your Vivo Y78+. To do this, follow the below steps.

Step 1- Go to settings and then go to the “Application Manager”.

Step 2 – Now find “Google Play Store” and click on it.

Step 3 – Here click on “Force Stop”. This allows the Google Play Store to stop.

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Now, try to open Google Play store again and this time the service is being restarted and might work properly. If not, try the next solution.

9. Try a Soft Reset of your device

This easy to use solution will remove all the unnecessary temporary files of your device, close all recent apps, and make it clean. This is just rebooting your device. It won’t delete any data from your device.

Step 1 – Long press the “Power” button on your device.

Step 2 – Now, click on ‘Reboot’ or ‘Restart’ option. Your device will restart in some time.

After restarting, try to open the Google Play Store again and this time you should succeed. If any case, it’s not opening, try the last (but not the least) method by hard reset your Android.

10. Hard reset your device

If you have done with all of the above solutions and still Play Store crashing, and you are aggressive to get it, then only try this method. Using this method will delete all the data of your device. So take a backup of the whole. Follow the step by step instruction below.

Step 1 – Go to setting and find “backup and reset” there.

Step 2 – Click on it. And then Click on the “Factory data reset” option.

Step 3 – Now confirm your action and tap on the “Reset device”.

This will take a while to reset your device completely. After completion, start the Google Play Store and set up as a new device.

The above methods are the best 11 among all the solutions you can get for your Play Store not working on wifi or Play Store crashing error. Try one by one and you might get rid of this problem.

How to Flash Dead Vivo Y78+ Safely

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A phone is considered to be dead when it becomes completely unresponsive and refuses to switch on. Similarly, an Android phone is said to be dead when it does not boot up. You may try to switch it on several times by pressing the power button but in vain. You will see no sign of the phone’s logo or anything like a welcome screen. The Android phone’s screen remains black and does not illuminate when you try to turn it on. Interestingly, even when you charge this dead device, it does not show that it is getting charged.

Many people regard this as a battery issue, and many think of it as a temporary software crash. Some users also seem to believe that this is because of a virus attack. However, if you are looking for ways that tell how to fix a dead Android phone, you must understand that a dead phone or device can be cured by flashing custom firmware safely. If you are keen to know how to flash a dead Android phone or how to flash dead Android phones using PC, here are ways to help you.

Given below are eight techniques to flash your Vivo Y78+ safely, depending upon which phone you are using. It may seem time-consuming and tedious, but we can assure you that it works. So, move ahead and read on to learn about flashing new firmware, your Vivo Y78+, MTK Android, and Vivo Y78+ safely.

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Part 1: Can a Dead Phone Be Flashed?

Flashing a dead Android phone might be skeptical for many users who have been in such a situation. Although it is possible to flash a dead Android phone, it is essential to be aware of the reasons that lead you into such a situation. Before a remedy, diagnosing the problem is a necessity for retaining the Vivo Y78+ device.

From battery issues to physical damage to the Vivo Y78+ device, there can be many reasons your Vivo Y78+ died. The reasons for a dead Android phone are not restricted to these points. There can be software-related issues or firmware issues that might cause such havoc on your Android.

Part 2: How to flash Vivo Y78+ in one click

While you are worried about how to flash Vivo Y78+ instantly with a single click, Dr.Fone - System Repair (Android) swiftly makes its way with a galore of options for you. This amazing tool from Wondershare can fix a plethora of Android system issues such as crashing of apps, black screen of death, failed system update, etc. Moreover, it can also get your device out of boot loop, unresponsive bricked Android mobiles as well as stuck at the Vivo Y78+ logo.

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Step-by-step Tutorial

We are going to explain how to flash a dead Android phone using a PC using Dr.Fone - System Repair (Android)

Note: Before you understand how to flash Dead Android phone, take a backup of your data and then proceed to avoid any data loss.

Phase 1: Prepare your Vivo Y78+

Step 1: Once you have downloaded and installed Dr.Fone, launch it. From the main menu, tap on ‘System Repair’ and get your Vivo Y78+ connected to it.

Step 2: Click ‘Android Repair’ from the available options, and then press the ‘Start’ button to fix the Dead Android phone by flashing it.

Step 3: On the Vivo Y78+ device information screen, pick the appropriate device brand, name, model, and other details followed by tapping the ‘Next’ button.

Phase 2: Put the Android device in Download mode to start repair.

Step 1: It is essential to boot your Vivo Y78+ in Download mode before repairing.

If the Vivo Y78+ device has a ‘Home’ button: Turn it off and then hold down the ‘Volume Down’, ‘Home’, and ‘Power’ buttons altogether for 5-10 seconds. Un-hold all of them and hit the ‘Volume Up’ button for entering ‘Download’ mode.

In the absence of a ‘Home’ button: Switch off the Android device and hold the ‘Volume Down’, ‘Bixby’, and ‘Power’ buttons for 5 to 10 seconds, then release them. Hit the ‘Volume Up’ button for entering the ‘Download’ mode.

Step 2: Press the ‘Next’ button for initiating firmware download.

Step 3: Once the firmware gets downloaded and verified Dr.Fone - System Repair (Android) starts to flash your Dead Android phone. All the Android system issues will be fixed soon after.

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Part 3: How to flash Vivo Y78+ dead phone with Odin?

In this segment, we will learn how to fix the dead Android phone, i.e., Vivo Y78+ phones using Odin software. Odin is software used internally by Vivo Y78+ to generally unblock devices and perform a more utility-based job, namely, flashing new firmware in place of the old one. There are different variants available, so choose the one which is supported by your Galaxy phone. Here is a step-by-step explanation of how to flash dead Android phone (Vivo Y78+) using Odin software.

Step 1: Install the driver software on the computer. You can find the best driver software for your device and PC on the official Vivo Y78+ website. You may also download Vivo Y78+ Kies on your PC. Once you have downloaded and installed the driver software, restart the PC.

Step 2: Now download suitable firmware for your device in the form of a zip folder that you can open and store on your desktop.

Make sure the file is .bin, .tar, or .tar.md5 only as these are the only file types recognized by Odin.

Step 3: In this step, download the latest version of Odin on your PC and move it to the desktop, and then right-click on the downloaded Odin file to select “Run as Administrator”.

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Step 4: Now, boot your dead device to Download Mode by pressing the power, volume down, and home button together. When the phone vibrates, release the power button only.

Step 5: Gently press the volume up button, and you will see the Download Mode Screen.

Step 6: Now, you may use a USB to connect your Vivo Y78+ to the PC. Odin will recognize your device, and in the Odin window, you will see a message saying “Added”.

Step 7: In this step, find the tar.md5 file you downloaded by clicking on “PDA” or “AP” on the Odin window and then click “Start”.

Finally, once the flashing process is complete, your Vivo Y78+ phone will reboot and start normally, and you may see a “Pass” or “Reset” message on the Odin window on the PC.

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Part 4: How to flash MTK Android dead phone with SP Flash tool?

SP Flash tool, also known as SmartPhone Flash tool is a popular freeware tool used to flash custom ROM or firmware in MTK Android phones. It is a very successful tool and is extremely easy to use.

Let us look at the steps given below to learn how to flash dead Android phones using PC with the help of the SP Flash tool.

Step 1: To start with, download and install the MTK driver on your PC and then download the ROM/firmware you wish to use for flashing purposes.

Step 2: Once done, you should download the SP Flash tool and extract it on your PC and move on to launch the Flash_tool.exe file to open the SP Flash tool window.

Step 3: Now, on the SP Flash tool window, click on “Download” and select “Scatter-loading”.

Step 4: The last step would be to locate the file downloaded by you and click “Open” and then finally, select “Download” on the SP Flash tool window.

After completing the above steps, connect your dead device to the PC with a USB cable and wait for it to get recognized. The flashing process will take a few minutes to finish and then you will see a green circle indicating “OK Download”.

That’s it! Now simply disconnect your phone and wait for it to reboot.

Part 5: How to flash Vivo Y78+ dead phone with the Phoenix tool?

Phoenix tool, better known as PhoenixSuit, is a tool similar to the SP False tool and Odin. It works very well with Vivo Y78+ and is the best answer to “How to fix dead Android phone?”, “How to flash dead Android phone using PC?”, etc.

Let’s look at the steps of flashing the Vivo Y78+ dead phone with the Phoenix tool.

First, download and install the Vivo Y78+ PC Suite driver on your PC. Then you will need to download the PhoenixSuit tool and then launch it.

Now, on the toolbar, click “Tools” and select “Data Package Download” from the drop-down list.

Then move to download the firmware for your dead Vivo Y78+ and save it in a new Folder. Once done, go back to the Phoenix tool window and click on “File” and select “Open Product”.

Simply, feed in the details and then click “OK”.

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After this, click on “Flashing” and select “Firmware update” and then browse to select the appropriate product code and then click “OK” again.

Then move on to select “Dead Phone USB Flashing” from the Firmware Update Box.

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Lastly, just click on “Refurbish” and connect your phone to the PC using a USB cable.

That was it, the flashing process may take up to a few minutes after which your dead Vivo Y78+ will restart automatically.

Part 6: How to flash a dead phone that won’t turn on via factory reset?

Using tools for flashing Android devices can be a solution; however, it is heavily restricted to the Vivo Y78+ device models. For a generalized solution, there can be other options that you can go with. Factory resetting an Android device by putting it in Recovery Mode is one way. To know how to flash a dead Android phone using factory reset, go through the steps featured below:

Step 1: To initiate the process, you will have to put your Vivo Y78+ in Recovery Mode. Generally, Android phones are put in Recovery Mode by holding the “Power” and “Volume Up” keys for a few seconds after turning them off. The key combinations can vary according to your Vivo Y78+.

Step 2: As the Android boot menu opens on your screen, use the “Volume Down” and “Volume Up” keys to scroll up and down the menu. On accessing the “Wipe Data/Factory Reset” option, use the “Power” key to select the particular option.

Step 3: Continue to select the “Yes” option for confirming the factory reset of the Android device. The phone will automatically reboot after successfully factory resetting.

Part 7: How to flash a dead Android phone by checking screen faulty

The screen of your Vivo Y78+ may be faulty, due to which it is not launching. While seeking the right way of how to fix a dead Android phone, you can force restart your phone using the Volume buttons according to your device model.

If the Android vibrates on restarting and the screen does not lighten up, the problem can be directed to a hardware fault. The screen is broken and needs physical assistance to resolve the issue.

Part 8: How to fix a dead Android phone by changing the battery

Another solution that can help you fix the dead Android phone is changing its battery. The battery of an Android device can last up to 3 years. When its capacity drops to a bare minimum, it is best to change the battery of your Android. Upon trying to restart your Vivo Y78+, if it does not, you might need to replace your battery. All Android phone batteries are removable, which should be regulated with proper supervision.

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Part 9: How to repair dead Android phone by contacting official support

If you are unable to discover any proper solution for how to flash dead Android phones, you might have to consult the respective customer support of the Android phone manufacturers. Consult customer support to discover why the phone is dead and how it can be flashed. The respective personnel will assist you in resolving the issue, which might require monetary input from your side.

Conclusion

A dead Android phone might be the cause of worry, but the techniques given above to flash your dead Android device safely are very helpful. These methods have been tried and tested by users all over the world and thus, we recommend them to you. If your phone is dead or has become unresponsive, do not panic. Depending on your phone’s brand, here are ways to guide you on how to fix the dead Android phone and how to flash dead Android phone using PC.

It has been observed that Wondershare Dr.Fone – System Repair (Android) assists in the best way. Resolve all your concerns involving your dead Android phone and flash it to make it operable again.

Carefully follow the instructions given, and you will be able to reboot your dead Android phone successfully.

Fix Unfortunately Settings Has Stopped on Vivo Y78+ Quickly

All of you, sooner or later, must have found the “Unfortunately Settings has stopped” error on your Vivo Y78+. The problem can occur if the Settings keeps stopping or crashing. Many times, you may try to open the Settings but it doesn’t even open. Or possibly, it may freeze after getting opened thereby hampering the Vivo Y78+ device’s performance.

Well! There can be a number of reasons why this thing happens. For instance, custom ROM installations, not enough space in the Vivo Y78+ device or perhaps an outdated version of Android. If you are struggling with the same issue and want to know what to do when Android Settings is not responding, this post will help you. We have explained everything in detail along with the solutions. So, scroll down and get things sorted.

Part 1: Clear the cache of Settings and Google Play Service

It is possible that the corrupted cache files are responsible for this error. Hence, as the first tip, we would like you to clear the Settings cache if that is what triggers the “Unfortunately Settings has stopped” issue. Clearing it would definitely make Settings run appropriately. And The steps to clear the cache of the Google Play Services app are similar. Here is how to clear the cache of Settings:

Open “Settings” on your Vivo Y78+ and choose “Apps & Notifications”/”Apps”/”Application Manager” (the option may differ on different devices).
In the list of applications, look for “Settings” and open it.
Now, select “Storage” followed by “Clear Cache”.

Note: In some phones, the “Clear Cache” option may come after tapping on “Force Stop”. Therefore, go accordingly without getting confused.

Part 2: Clear the Android phone’s RAM and retry

As the next tip, we would like to suggest you clear your device’s RAM by ceasing the running apps in the background. RAM, if at the increased level, is responsible for the Vivo Y78+ device’s freezing, poor performance, and most probably is the reason behind crashing Settings. Also, if the apps in the background keep running, they might conflict with the Settings and stop it to perform properly. Therefore clearing RAM is important when Android Settings is not responding. Here is how to do it.

Firstly, you need to go to the Recent apps screen. For this, long-press the Home key.
Note: Please note that different devices have different ways to go to the Recent apps screen. Do it according to the Vivo Y78+ device you own.
Now, swipe the apps and tap on the clear option. You will be able to notice the amount of RAM cleared

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Part 3: Uninstall the Google update

Uninstalling Google Play Store updates has also responded well to many users. It has worked in the case of the “Unfortunately Settings has stopped” error. So, we would also like to suggest you use this tip if the others don’t work. Here are the steps to be followed for this.

Open “Settings” on your Android and tap on “Application manager” or “Apps” or “Application.
Now, head to all the apps and select “Google Play Store” from there.
Tap on “Uninstall Updates” and restart your device to check if the crashing Settings issue has been resolved.

Part 4: Uninstall the custom ROM or re-flash the stock ROM

Using a custom ROM on your device brings up this problem due to incompatibility or improper installation. Therefore, you should either uninstall the custom ROM or re-flash the stock ROM. in order to re-flash the stock ROM of your Vivo Y78+, the best way would be Dr.Fone - System Repair (Android). It offers one-click functionality to flash stock ROM and that too with full security. Supporting all Vivo Y78+ devices, it ranks among its counterparts when it comes to fixing crashing Phone app issues or any other Android system issue. It is loaded with the beneficial features which are discussed below.

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How to fix crashing Settings using Dr.Fone - System Repair (Android)

Step 1: Download Tool

Visit the official website of Dr.Fone and download the toolbox from there. Go for the installation process and wait until the installation gets over. Launch it now and choose the “System Repair” tab from the main window.

Step 2: Get the Phone Connected

With the help of a USB cable, plug your Vivo Y78+ into the PC. Upon proper connection, hit on the “Android Repair” option from the left panel.

Step 3: Feed Correct Information

In the next window, you need to fill in some necessary information like the name and model of the mobile device. Enter details like country and career. Check once and hit on “Next”.

Step 4: Enter Download Mode

Now, you need to take your device into Download mode. For this, you need to follow the onscreen instruction according to your device. Click “Next” and you will notice the firmware downloading progress on your screen.

Step 5: Repair the Issue

Once the firmware is completely downloaded, your Vivo Y78+ will automatically start getting repaired. Stay there and you will receive a notification that the repair is done.

Part 5: Wipe cache partition to restore Settings

Like RAM, wiping cache is also vital so as to make the Vivo Y78+ device’s operation smoother. And when you are getting the “Unfortunately Settings has stopped” error, it might be due to the collected cache. To remove it, you will need to enter the recovery mode. And the steps for recovery mode range from device to device. For instance, Vivo Y78+ users have to press the “Home”, “Power” and “Volume Up” buttons. Similarly, HTC and LG device users are supposed to press the “Volume Down” and “Power” buttons. For Nexus, it is “Volume Up, Down” and Power key combinations. Therefore, before going further, make sure what device you own and enter the recovery mode according to it. Now, follow the detailed guide below to wipe the cache partition in order to fix crashing Settings.

Primarily, turn off the Vivo Y78+ device and enter the recovery mode by pressing the respective key combinations.
You will notice a Recovery screen on your device.
On showing up the recovery screen, look for the “Wipe Cache partition” option and use the “Volume Down” and “Volume Up” buttons to scroll down and up respectively.
On reaching the required option, press the “Power” button to start wiping.
Once finished, click the reboot option and the Vivo Y78+ device will be rebooted, fixing the issue hopefully.

Part 6: Factory reset your Android

You can also opt for Factory resetting your device to fix the issue of Settings keeps stopping. By removing everything from the Vivo Y78+ device, it will make your device run properly. If you have important data on your device, please make sure to create a backup before taking action if you don’t want to lose it. The steps are as follows.

In the “Settings, go to “Backup and Reset”.
Tap on “Factory data reset” followed by “Reset device”.
Wait for the completion of the process and check if Settings is stopping or not after it gets rebooted.

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Part 7: Check and update Android OS

A lot of times minor issues crop up due to the operating systems that get outdated. It is because the Vivo Y78+ device needs to get updated from time-to-time for proper functioning otherwise it will not be able to match up with the fading technologies thereby coming up with issues like “Unfortunately Settings has stopped”. We recommend here you check for the available update and update your device. For this follow the guide below.

Go to “Settings” and tap “About Phone” on your device.
Now, hit on “System Update” and the Vivo Y78+ device will look for any available update.
If there is any, go along with the prompts to install it and make your phone even smarter.

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Conclusion

If your Vivo Y78+ shows the “Unfortunately Settings has stopped” error, don’t worry. This problem can come from many things like old software or cache issues. You can try easy fixes like clearing cache or updating your system. Sometimes, removing custom ROMs might be needed.

For iOS users facing similar problems, we recommend using Dr.Fone-System Repair (iOS) . It’s known for fixing many iOS problems without losing any data. Remember, a well-working device is just a few steps away!

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11 Proven Solutions to Fix Google Play Store Not Working Issue on Vivo Y78+ | Dr.fone