4 Ways to Fix Android Blue Screen of Death On Motorola Moto G24 | Dr.fone
4 Ways to Fix Android Blue Screen of Death On Motorola Moto G24
Android is undoubtedly amongst the best smartphone platforms but comes with its own share of glitches. The Android screen of death is observed by many users all over the world who complain of their device screen turning blue rendering their phone/tablet unresponsive. This is called the Android blue screen of death and it usually occurs when you turn on your device by pressing the Power On button but your device does not boot up normally and remains stuck at a plain blue screen without any error message.
Such an Android screen of death is caused by a temporary software crash but can also occur due to certain hardware issues. We understand the inconvenience caused to you when you see the Android blue screen of death. Here are ways to fix the error and great software to extract all your data to keep it unaltered and safe.
Read on to learn more about the Android screen of death and ways to combat it.
Part 1: How to rescue data on Motorola Moto G24 with blue screen of death?
The Android blue screen of death issue is not a difficult problem to deal with and can be fixed by you by following the easy steps given in this article. We suggest that all readers rescue the data stored on their Android devices to prevent data loss and keep it stored in your PC from where it can be accessed and recovered by you anytime, anywhere. This task might sound tedious, but, we have for you Dr.Fone - Data Recovery (Android) , a software specially designed to retrieve data from broken and damaged Motorola Moto G24 phones and tabs, especially Motorola Moto G24 devices, and keep it safe in your PC without tampering with it or altering its format. It efficiently extracts data from broken or unresponsive Motorola Moto G24 devices, phones/tabs stuck at black/blue screen, or whose system crashed due to a virus attack.
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Follow the steps given below to extract data when you experience an Android screen of death:
1. Download, install, and run the Dr.Fone - Data Recovery (Android) tool on your PC. Connect your device using a USB cable and move on to the main screen of the software.
2. Once you launch the software, you will see many tabs before you. Click on “Data Recovery” > “Android”.
3. And then choose “Recover from Broken Phone” from the program’s screen.
4. In this step, choose from the two options before you the true nature of your device as shown in the screenshot below.
5. You will now be asked to feed in your phone’s model type and name as shown in the screenshot below. Give correct details for the software to identify your device smoothly and hit “Next”.
6. In this step, refer to the instructions in your device manual to enter into Download Mode on your Motorola Moto G24 and hit “Next”. An example of what to do to reach Download Mode is shown below.
7. Finally, let the software recognize your Motorola Moto G24, and start to download the recovery package for your device.
8. Once it does, you will be able to preview all the files on the screen in front of you before you hit “Recover to Computer”.
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The process may take up to a few minutes and once it’s done all your files will be extracted and stored on your PC. You can now move on to troubleshooting the problem without the fear of losing all your important data.
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Part 2: One click to fix the Android blue screen of death
We understand how annoying it is to see the Android blue screen of death and fail to access your device data. But, with Dr.Fone - System Repair (Android) , your troubles would burst away.
This software effectively fixes Android screen of death issue along with app crashing, bricked or unresponsive device, stuck on Motorola Moto G24 logo, etc. All Android issues are well taken care of by Dr.Fone - System Repair (Android) with one click.
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Note: Backing up your device is significant before you carry out the Android repair process. The process of fixing the Android blue screen of death issue may erase data from your Motorola Moto G24. So backing up your Android seems a viable option.
Phase 1: Connecting your Android after preparing it
Step 1: Installation and running Dr.Fone - System Repair (Android) on your system takes you to the main screen. Choose the ‘System Repair’ option followed by connecting the Android device.
Step 2: Press the ‘Android Repair’ option before tapping the ‘Start’ button.
Step 3: Over the Motorola Moto G24 device information window, select all relevant data about your device followed by the ‘Next’ button.
Phase 2: Initiate repairing after entering ‘Download’ mode
Step 1: Get the Motorola Moto G24 device in ‘Download’ mode to fix the Android blue screen of death issue. Here is how –
- On a ‘Home’ button-less device – you need to switch off the Motorola Moto G24 device. Now, hold the ‘Volume Down’, ‘Power’, and ‘Bixby’ keys together for about 10 seconds and release. Hit the ‘Volume Up’ key to get into ‘Download’ mode.
- On a ‘Home’ button device – shut down the Android phone/tablet, and then push the ‘Power’, ‘Volume Down’, and ‘Home’ keys for 10 seconds. Let go of the keys and press the ‘Volume Up’ key to enter ‘Download’ mode.
Step 2: Tap the ‘Next’ button to download firmware.
Step 3: Dr.Fone - System Repair (Android) would verify the firmware post-download. It will start repairing the Android system automatically.
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Part 3: Force Restart Your Motorola Moto G24
A force restart is a basic step that can clear minor software glitches. It has the potential to resolve the Android blue screen of death issue. Force restarting your device can clear temporary bugs and reset all processes. It is a simple yet often overlooked way to fix the Android blue screen of death issue. Use the following steps to force restart your Motorola Moto G24:
Step: On your Motorola Moto G24, press and hold the “Power” and “Volume Down” keys for around 10 seconds. Release the keys when your device reboots and wait for it to complete rebooting.
Part 4: Remove phone battery to fix blue screen of death
The best home remedy to fix any kind of Android screen of death remove the Motorola Moto G24 device’s battery. This technique might sound too simple, but it has solved the Android blue screen of death issue for many users whose devices started normally after reinserting the battery. Here is what you should do.
1. Open the back cover of your Motorola Moto G24 and carefully remove its battery.
2. Let the battery be out for 5-7 minutes. Meanwhile, long press the power button to drain out any residual charge from your device.
3. Now reinsert the battery and attach the back cover.
4. Turn on your device and see that it boots normally all the way to the Home/Locked Screen without getting stuck at Android blue screen of death.
Note: Not all Android devices allow you to remove their battery. If you own such a device, try the next step as it is your only option to fix the Android blue screen of death problem.
Part 5: Put out your SIM Card/SD card and reinsert
In some cases, issues related to the Android blue screen of death can be caused by problems with the SIM card or SD card. Removing and reinserting these cards can help resolve potential conflicts or glitches. Remember that this method can help resolve issues related to SIM card or SD card conflicts. However, it may not address more complex software or hardware problems causing the blue screen issue.
Part 6: Clean or change the LCD connector
If you’re facing the Android blue screen of death issue, the issue might be related to a hardware problem. The problem can be a loose or damaged LCD connector. In this scenario, you can try cleaning or changing the connector. This method is more advanced and involves disassembling your device. That’s why you need to proceed with caution and only if you’re comfortable with hardware tasks.
Part 7: Update to the latest Android version
Software problems can manifest the Android equivalent of a blue screen of death. It is usually triggered by errors or anomalies within the operating system. To address these concerns, upgrading to the most recent version of the Android OS proves effective. However, updating your device’s software could introduce fresh glitches or compatibility conflicts. These steps outline the process of updating your device to the latest OS:
Step: Open the Settings app on your Motorola Moto G24 by locating and launching it. Proceed by scrolling through the options and selecting “Software Update.” In the ensuing screen, choose “Download and Install” to start a search for any available updates.
Part 8: How to fix the Android blue screen of death by factory reset?
The Android screen of death is a very confusing issue as it freezes your device at a blue screen with no options to navigate further. In such a situation you may consider performing a Factory Reset, better known as Hard Reset as you will need to enter Recovery Mode to implement this technique. Although resting your device will wipe off all its data but you don’t need to worry as Dr.Fone toolkit Android Data Extraction software can retrieve all your files and keep them safe.
Accessing Recovery Mode differs for different Android devices. Thus, we suggest that you consult your device manual to understand how to boot into Recovery Mode on your particular Android device and then follow the steps given below:
Once you are on the Recovery Screen, you will see a list of options before you, similar to the screenshot below.
Use the Volume Down button to scroll downwards and reach the “Wipe data/Factory reset” option.
Now use the power button to select it and wait for the Motorola Moto G24 device to reboot automatically.
You will notice that the Android device will turn back on without getting stuck at the Android blue screen of death. Now you can set up your device from scratch.
Part 9: What Should You Do if Android Still Stuck on Blue Screen?
Have you tried all the methods, and your Motorola Moto G24 is still stuck on the blue screen of death? In this case, it’s important to consider the possibility of a hardware issue. Remember that hardware issues can be complex. Trying to fix things without the right expertise can result in additional harm. If you’re uncertain about the next steps, it’s wisest to ask for assistance from a trained professional.
The Android screen of death, especially the Android blue screen of death, is not a very pleasant sight and could worry you. The good news is that this problem can be fixed by you sitting at home without any technical assistance. Follow the simple and easy tips given above to reboot your device and use the Dr.Fone - Data Recovery (Damaged Device) tool to rescue your data in the most efficient and effective way, then use Dr.Fone - System Repair (Android) to repair your Motorola Moto G24.
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How to Fix Android.Process.Media Has Stopped on Motorola Moto G24
Like any other technological system, Android is not without its fair share of problems. One of the most common issues that Android users face is the android.process.media error. If you have encountered this problem lately, you don’t need to worry, this article will clearly explain what exactly causes this error and how to fix it safely.
Part 1. Why this error pops up?
There are several reasons why this error can occur repeatedly and it is worth noting the various reasons why this happens so that you can avoid the problem in the future. Some of the most common ones include:
- 1. Moving from one custom ROM to another can cause this error to occur
- 2. A failed firmware upgrade may also be to blame
- 3. A virus attack can also result in this error among many others
- 4. Restoring apps via a Titanium backup is also a major cause
- 5. Failure of certain apps such as the download manager and the media storage
Part 2. Back up your Android Data First
It is always a good idea to back up your data especially before embarking on any attempt to fix any problem with your device. This way you will always have your data with you just in case something goes wrong and you lose all your data. Wondershare Dr.Fone will help you easily back up your Motorola Moto G24. The application will allow you to back up your device with a few clicks and you can restore what you want from your backup .
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Follow the steps below to learn how to back up your phone in steps.
Step 1. Download, install, and run the program
Click the “Start Download” button above to get the software installed on your computer. Then run it. The primary window of the software looks like below.
Step 2. Connect your device
Then connect your Motorola Moto G24 to the computer and make sure that it can be recognized by your computer. Then click on “My Backup” on Dr.Fone.
Step 3. Begin to backup
When your device is displayed on the window of the program, click “Back Up Now “ to begin. The rest will be done by the program.
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Part 3. How to Fix “Android. Process. Media” Error
With a full backup of your Motorola Moto G24, you can now embark on a mission to fix the error. There are several methods to clear this error. We have outlined three of the most effective solutions here.
Method 1: Ensure app and system updates
Updates often include patches for known issues and vulnerabilities. Ensuring that both apps and the system are up to date can resolve many potential problems.
Step 1: Visit the Google Play Store to check for available app updates.
Step 2: In “Settings,” go to “System” > “Software Update” to check for system updates.
Method 2: Reset app preferences
App preference settings might sometimes lead to conflicts or anomalies. Resetting these settings can revert apps to their default state, resolving potential issues.
Step 1: Go to “Settings” on your device.
Step 2: Access “Apps.”
Step 3: Tap the menu icon in the upper-right corner and select “Reset App Preferences.”
Method 3: Clear the cache and data on your device
Step 1: Go to Settings> Applications> Manage Applications and find the Google Services framework.
Step 2: Next, find Google Play from the same Manage Applications page.
Step 3: Tap on it and then Tap on clear cache.
Step 4: Press the back button to go back to the Google Services framework and then choose Force stop > clear cache > OK
Step 5: Next you need to open Google Play and when presented with an error, click OK
Step 6: Turn off the Motorola Moto G24 device and then turn it back on. Go to the Google Services framework again and turn it on to see if the issue has been resolved.
Method 4: Check Google Sync & Media Storage settings
Step 1: Go to Settings > Accounts and Personal> Google Sync and uncheck all the checkboxes to stop the Google Synchronization.
Step 2: Disable and Clear all Media Storage data by going to Settings> Apps> All Apps. Find the Media Storage> Clear Data> Disable
Step 3: Use the same method as above to clear the Download Manager data
Step 4: Turn off your device and then turn it on
This Should clear the error message for good.
Method 5: Boot your device into safe mode
Safe mode can temporarily disable third-party apps, allowing only core system apps. This detects if a third-party app causes the “Android process media keeps stopping” error. If the problem disappears in safe mode, a third-party app might be the cause. Uninstalling it can restore normal function. If the problem persists in safe mode, a deeper system issue might exist, needing further investigation or support.
Method 6: Fix the error by using a dedicated repair tool
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Step 1. Connect your Motorola Moto G24
After launching Dr.Fone, click on “System Repair” from the main window.
Then connect your Motorola Moto G24 with the correct cable and choose “Android” > click “Start”.
In the Motorola Moto G24 device information interface, remember to select the correct information. Then confirm the warning and click “Next”.
To confirm the Android repair may erase all data on your device, you need to type in “000000” to proceed.
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Step 2. Repair your Motorola Moto G24 in Download mode.
Read and follow the guide here to boot your Motorola Moto G24 in Download mode.
Then click “Next” to start downloading the firmware.
It may take a while, so you could have a cup of coffee to wait for the repair process completed.
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Method 7: Factory Reset your device
If the above steps fail, you might need to perform a factory reset. A factory reset restores the Motorola Moto G24 device to its initial state, which can eliminate many problems, but it will also erase all data. Ensure you back up your important data before proceeding.
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Method 8: Seek Manufacturer Support
If the problem persists after trying the above steps, it could be related to specific device or software issues. It’s advisable to contact your device manufacturer’s support team for more detailed guidance and assistance.
It is our hope that when faced with this fairly common error, you will not panic. This is a fairly mild issue that can easily be fixed as we have seen above.
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Super Easy Ways To Deal with Motorola Moto G24 Unresponsive Screen
The evolution of smartphones signifies the development of mobile communication technology. Different from the initial years, they are not just used for messaging and calling but have many other applications. Motorola Moto G24 cell phones are presently utilized for perusing the Internet and exploring through maps, photography, videography, and numerous other used cases. A development in arranged availability goes hand-in-hand with the development of cell phones.
Motorola Moto G24 smartphones are gaining popularity owing to their low costs, high quality, and innovative features. High-resolution cameras, extensive battery life, and lightning-fast processing are just a few of the advantages of these mobile devices. Nevertheless, customers may sometimes need help with issues, such as a non-functioning Motorola Moto G24 touchscreen, which may be challenging.
Some common issues might arise for Motorola Moto G24 phone users. The Redmi note 4 touch not working is a serious problem. It can only go up to the initialization screen. In this guide, you’ll find the information you need to troubleshoot and fix the most common problems reported by Motorola customers.
What causes a Motorola Moto G24 Screen to be unresponsive?
The screen on your Motorola Moto G24 phone could stop responding for several reasons. The touchscreen, the system software, or the hardware itself might all be at fault. To effectively address an issue, it is crucial to locate its origins.
The following are some potential reasons for an unresponsive screen on a Motorola Moto G24 device, along with descriptions of each.
There are signs of soft bricking
A touch screen not working on Motorola Moto G24 smartphones indicates a soft brick (recoverable by firmware update), often caused by a defective or undercharged battery. System file corruption, old firmware, or failed upgrades are all possible causes. Several customers have complained that after installing a software update, their Motorola Moto G24 4 or 5 device’s screen became unresponsive and remained at the boot logo.
There might be issues with the Motorola Moto G24 device itself
Screens on Motorola Moto G24 devices may become unresponsive for a variety of hardware-related reasons. A broken LCD panel, faulty touch sensor, or loosened ribbon wires are all possible causes. Every Motorola Moto G24 device, including the Note 4 and 5, is susceptible to these problems.
There might be errors in the updated software
The Android operating system is adjustable. Some of our technological advancements may backfire on us. The phone won’t power on or become stuck in a boot loop where the logo will only show intermittently. For example, some Motorola Moto G24 4 and 5 users have reported their screens are unresponsive after a software update, rendering the Motorola Moto G24 device unusable.
The common solutions to solve a Motorola Moto G24 Screen unresponsive
Could anything be more annoying than a broken touchscreen on your Motorola Moto G24 phone? If this happens, the gadget is useless, and you won’t be able to do even the simplest tasks. Even so, it’s common for the screen to cease responding to touches.
Before taking the item in for repairs, see if you can figure out the problem independently. Do you want to learn the method? If the touch screens on your Motorola Moto G24 stop working, don’t panic; we’ll teach you exactly what to do.
Solution 1: Try to restart your device
Giving your Motorola Moto G24 a restart is one of the most common solutions if you encounter an unresponsive screen on your phone. Here’s how.
Step 1: Press and hold the power button until the screen becomes black;
Step 2: After 1 minute or so, hold the power button again to power on the Motorola Moto G24 device.
Solution 2: Check your charging port and battery
If the battery of your Motorola Moto G24 is empty, your screen is expected to be unresponsive. To fix that, here are some easy steps for you:
- Charge your phone.
- Leave it for about an hour.
- Come back to check. Turn your phone on.
- Test if the touchscreen is now working.
Solution 3: Contact Customer Service
Let’s assume you’ve applied every possible course of action. For example, your Motorola Moto G24 4 touchscreen is still unresponsive. You may contact the brand’s customer support department if you need assistance. When the time comes, they’ll always know what to do.
Based on the customer’s feedback, one of the frequent issues of the Motorola Moto G24 is when the screen becomes unresponsive. These issues should not usually happen, but if you find yourself in this dilemma, a list of other solutions below will help you.
Solution 4: Turning on your full screen option offered by MI
Steps to activate full screen gestures
Step 1: Browse you setting
Step 2: Search for full screen display
Step 3: From here, tap the screenshot on the right with the toggle labeled Full screen gestures
This may include gestures to get used to but it will also fix when your touchscreen sometimes stops responding.
Solution 5: Backup and Factory Reset is always a choice
Doing a factory reset may be your last remaining choice if the preceding solutions are unsuccessful. If you do this, all of the information on your phone will be deleted.
Easy Steps in Doing a Factory Reset
- Press the power button until the phone shuts down
- When your phone shuts down, press and hold the power buttonand Volume down button at the same time until the Android logo displays on the screen.
- Recovery Menuwill appear in your screen, press volume down button until Factory reset is highlighted
- Press thepower button in selecting the Factory reset option and your phone should restart automatically.
Solution 6: Using Dr. Fone Android Repair Toolkit
If you want to fix issues like this, most simply, Dr. Fone offers that. It is made to provide you with a complete mobile solution. You may have your phone fixed without losing any information. Dr. Fone’s many handy tools will quickly get your phone back in working order.
How to avoid a Motorola Moto G24 screen unresponsive?
Users may take several precautions to avoid the Motorola Moto G24 screen unresponsive problem. Stop using any app stores or other unofficial app providers. There is a risk that doing so may damage your device or introduce viruses that will force your phone to restart. There’s also a risk of losing important information like photos and files.
Regularly updating the Motorola Moto G24 phone’s software is necessary to keep it running smoothly and free of issues. Tools like Dr. Fone allow users to periodically maintain and restore data by cleaning the cache and deleting unused applications.
Avoiding severe temperatures and humidity may protect the Motorola Moto G24 device’s internal components and keep the screen responsive. Using high-quality charging cords is also recommended. For once, consumers won’t have to worry about breaking the screen because they accidentally dropped their cell phones. If users follow these measures, they may reduce the likelihood that their Motorola Moto G24 smartphone will have an unresponsive screen.
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Conclusion
Sometimes, Motorola Moto G24 smartphones may experience problems with their screen. This occurs if there is an issue with the functioning of a new app or a software update. Several Motorola Moto G24 phone owners have reported problems with an unresponsive screen. However, the remedies outlined here should help you quickly and efficiently fix the issue and get your phone back up and running. Keep your phone updated, and remember to back up your data often to avoid this problem in the future.
When following the directions, the user may require more research into some troubleshooting techniques. If this is the case, Dr.Fone Repair is usually the solution. The fact that Dr. Fone can continually tweak his system of unresponsive screens is wonderful news. This helpful tool can fix both black screens and endless starting cycles. That’s why it’s an integral part of every modern computer.
- Title: 4 Ways to Fix Android Blue Screen of Death On Motorola Moto G24 | Dr.fone
- Author: Ariadne
- Created at : 2024-07-30 07:30:18
- Updated at : 2024-07-31 07:30:18
- Link: https://howto.techidaily.com/4-ways-to-fix-android-blue-screen-of-death-on-motorola-moto-g24-drfone-by-drfone-fix-android-problems-fix-android-problems/
- License: This work is licensed under CC BY-NC-SA 4.0.