4 Ways to Fix Android Blue Screen of Death On Realme GT Neo 5 | Dr.fone
4 Ways to Fix Android Blue Screen of Death On Realme GT Neo 5
Android is undoubtedly amongst the best smartphone platforms but comes with its own share of glitches. The Android screen of death is observed by many users all over the world who complain of their device screen turning blue rendering their phone/tablet unresponsive. This is called the Android blue screen of death and it usually occurs when you turn on your device by pressing the Power On button but your device does not boot up normally and remains stuck at a plain blue screen without any error message.
Such an Android screen of death is caused by a temporary software crash but can also occur due to certain hardware issues. We understand the inconvenience caused to you when you see the Android blue screen of death. Here are ways to fix the error and great software to extract all your data to keep it unaltered and safe.
Read on to learn more about the Android screen of death and ways to combat it.
Part 1: How to rescue data on Realme GT Neo 5 with blue screen of death?
The Android blue screen of death issue is not a difficult problem to deal with and can be fixed by you by following the easy steps given in this article. We suggest that all readers rescue the data stored on their Android devices to prevent data loss and keep it stored in your PC from where it can be accessed and recovered by you anytime, anywhere. This task might sound tedious, but, we have for you Dr.Fone - Data Recovery (Android) , a software specially designed to retrieve data from broken and damaged Realme GT Neo 5 phones and tabs, especially Realme GT Neo 5 devices, and keep it safe in your PC without tampering with it or altering its format. It efficiently extracts data from broken or unresponsive Realme GT Neo 5 devices, phones/tabs stuck at black/blue screen, or whose system crashed due to a virus attack.
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Follow the steps given below to extract data when you experience an Android screen of death:
1. Download, install, and run the Dr.Fone - Data Recovery (Android) tool on your PC. Connect your device using a USB cable and move on to the main screen of the software.
2. Once you launch the software, you will see many tabs before you. Click on “Data Recovery” > “Android”.
3. And then choose “Recover from Broken Phone” from the program’s screen.
4. In this step, choose from the two options before you the true nature of your device as shown in the screenshot below.
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5. You will now be asked to feed in your phone’s model type and name as shown in the screenshot below. Give correct details for the software to identify your device smoothly and hit “Next”.
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6. In this step, refer to the instructions in your device manual to enter into Download Mode on your Realme GT Neo 5 and hit “Next”. An example of what to do to reach Download Mode is shown below.
7. Finally, let the software recognize your Realme GT Neo 5, and start to download the recovery package for your device.
8. Once it does, you will be able to preview all the files on the screen in front of you before you hit “Recover to Computer”.
The process may take up to a few minutes and once it’s done all your files will be extracted and stored on your PC. You can now move on to troubleshooting the problem without the fear of losing all your important data.
safe & secure
Part 2: One click to fix the Android blue screen of death
We understand how annoying it is to see the Android blue screen of death and fail to access your device data. But, with Dr.Fone - System Repair (Android) , your troubles would burst away.
This software effectively fixes Android screen of death issue along with app crashing, bricked or unresponsive device, stuck on Realme GT Neo 5 logo, etc. All Android issues are well taken care of by Dr.Fone - System Repair (Android) with one click.
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Note: Backing up your device is significant before you carry out the Android repair process. The process of fixing the Android blue screen of death issue may erase data from your Realme GT Neo 5. So backing up your Android seems a viable option.
Phase 1: Connecting your Android after preparing it
Step 1: Installation and running Dr.Fone - System Repair (Android) on your system takes you to the main screen. Choose the ‘System Repair’ option followed by connecting the Android device.
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Step 2: Press the ‘Android Repair’ option before tapping the ‘Start’ button.
Step 3: Over the Realme GT Neo 5 device information window, select all relevant data about your device followed by the ‘Next’ button.
Phase 2: Initiate repairing after entering ‘Download’ mode
Step 1: Get the Realme GT Neo 5 device in ‘Download’ mode to fix the Android blue screen of death issue. Here is how –
- On a ‘Home’ button-less device – you need to switch off the Realme GT Neo 5 device. Now, hold the ‘Volume Down’, ‘Power’, and ‘Bixby’ keys together for about 10 seconds and release. Hit the ‘Volume Up’ key to get into ‘Download’ mode.
- On a ‘Home’ button device – shut down the Android phone/tablet, and then push the ‘Power’, ‘Volume Down’, and ‘Home’ keys for 10 seconds. Let go of the keys and press the ‘Volume Up’ key to enter ‘Download’ mode.
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Step 2: Tap the ‘Next’ button to download firmware.
Step 3: Dr.Fone - System Repair (Android) would verify the firmware post-download. It will start repairing the Android system automatically.
safe & secure
Part 3: Force Restart Your Realme GT Neo 5
A force restart is a basic step that can clear minor software glitches. It has the potential to resolve the Android blue screen of death issue. Force restarting your device can clear temporary bugs and reset all processes. It is a simple yet often overlooked way to fix the Android blue screen of death issue. Use the following steps to force restart your Realme GT Neo 5:
Step: On your Realme GT Neo 5, press and hold the “Power” and “Volume Down” keys for around 10 seconds. Release the keys when your device reboots and wait for it to complete rebooting.
Part 4: Remove phone battery to fix blue screen of death
The best home remedy to fix any kind of Android screen of death remove the Realme GT Neo 5 device’s battery. This technique might sound too simple, but it has solved the Android blue screen of death issue for many users whose devices started normally after reinserting the battery. Here is what you should do.
1. Open the back cover of your Realme GT Neo 5 and carefully remove its battery.
2. Let the battery be out for 5-7 minutes. Meanwhile, long press the power button to drain out any residual charge from your device.
3. Now reinsert the battery and attach the back cover.
4. Turn on your device and see that it boots normally all the way to the Home/Locked Screen without getting stuck at Android blue screen of death.
Note: Not all Android devices allow you to remove their battery. If you own such a device, try the next step as it is your only option to fix the Android blue screen of death problem.
Part 5: Put out your SIM Card/SD card and reinsert
In some cases, issues related to the Android blue screen of death can be caused by problems with the SIM card or SD card. Removing and reinserting these cards can help resolve potential conflicts or glitches. Remember that this method can help resolve issues related to SIM card or SD card conflicts. However, it may not address more complex software or hardware problems causing the blue screen issue.
Part 6: Clean or change the LCD connector
If you’re facing the Android blue screen of death issue, the issue might be related to a hardware problem. The problem can be a loose or damaged LCD connector. In this scenario, you can try cleaning or changing the connector. This method is more advanced and involves disassembling your device. That’s why you need to proceed with caution and only if you’re comfortable with hardware tasks.
Part 7: Update to the latest Android version
Software problems can manifest the Android equivalent of a blue screen of death. It is usually triggered by errors or anomalies within the operating system. To address these concerns, upgrading to the most recent version of the Android OS proves effective. However, updating your device’s software could introduce fresh glitches or compatibility conflicts. These steps outline the process of updating your device to the latest OS:
Step: Open the Settings app on your Realme GT Neo 5 by locating and launching it. Proceed by scrolling through the options and selecting “Software Update.” In the ensuing screen, choose “Download and Install” to start a search for any available updates.
Part 8: How to fix the Android blue screen of death by factory reset?
The Android screen of death is a very confusing issue as it freezes your device at a blue screen with no options to navigate further. In such a situation you may consider performing a Factory Reset, better known as Hard Reset as you will need to enter Recovery Mode to implement this technique. Although resting your device will wipe off all its data but you don’t need to worry as Dr.Fone toolkit Android Data Extraction software can retrieve all your files and keep them safe.
Accessing Recovery Mode differs for different Android devices. Thus, we suggest that you consult your device manual to understand how to boot into Recovery Mode on your particular Android device and then follow the steps given below:
Once you are on the Recovery Screen, you will see a list of options before you, similar to the screenshot below.
Use the Volume Down button to scroll downwards and reach the “Wipe data/Factory reset” option.
Now use the power button to select it and wait for the Realme GT Neo 5 device to reboot automatically.
You will notice that the Android device will turn back on without getting stuck at the Android blue screen of death. Now you can set up your device from scratch.
Part 9: What Should You Do if Android Still Stuck on Blue Screen?
Have you tried all the methods, and your Realme GT Neo 5 is still stuck on the blue screen of death? In this case, it’s important to consider the possibility of a hardware issue. Remember that hardware issues can be complex. Trying to fix things without the right expertise can result in additional harm. If you’re uncertain about the next steps, it’s wisest to ask for assistance from a trained professional.
The Android screen of death, especially the Android blue screen of death, is not a very pleasant sight and could worry you. The good news is that this problem can be fixed by you sitting at home without any technical assistance. Follow the simple and easy tips given above to reboot your device and use the Dr.Fone - Data Recovery (Damaged Device) tool to rescue your data in the most efficient and effective way, then use Dr.Fone - System Repair (Android) to repair your Realme GT Neo 5.
safe & secure
How to Fix the Soft Bricked Realme GT Neo 5?
Bricked phone is a serious problem, as your brick smartphone could be suffering from a soft brick or hard brick problem, and must be dealt with carefully. It is very common to see a brick smartphone these days. If you are wondering what exactly is a bricked phone, here is your answer.
A bricked phone, hard brick or soft brick, is a smartphone which refuses to start or boot all the way up the home/main screen of the Realme GT Neo 5 device. This issue is observed within most Android phones because users have a tendency to tamper with the Realme GT Neo 5 device settings, flashing new and customized ROMs and tweaking with the essential files. Playing around with the phone’s internal set-up leads to such errors, worst of them being a brick smartphone. Usually, a bricked phone does not switch on and stays frozen at the Realme GT Neo 5 device logo, a blank screen or even worse, doesn’t respond to any command, even the power on command.
If you are confused about the soft brick and hard brick problems and looking for solutions to fix your priced phone, then here is all you need to know.
Read on to find out more.
Part 1: What is the difference between soft brick and hard brick?
To begin with, let us understand the basic difference between a soft brick and hard brick issue. Both versions of a bricked phone prevent it from booting but differ in their causes and gravity of the problem.
A soft-brick problem is caused merely by a software error/crash and makes your device switch on automatically every time you manually turn it off. This phenomenon is referred to as Boot Loop. Soft bricked Android phones are not as difficult to fix as the hard bricked Android phones. It is convenient to say that a soft bricked phone only boots up half-way and not fully, whereas a hard bricked device does not switch on at all. A hard brick error is thus caused when the kernel, which is nothing but an interface for the software to communicate with the hardware, is tampered with. A hard bricked phone is not recognized by your PC when plugged in and is a serious problem. It requires troubleshooting techniques and cannot be easily fixed as the soft brick problem.
Hard bricked phones are a rare sight, but the soft brick is very common. Given below are ways to fix a soft brick Android phone. The techniques listed here are the best and the most efficient ways to get your phone back to its normal working conditions without losing your important data or damaging your device or its software.
Part 2: Stuck at the Boot Loop
This is the first sign of a soft bricked Android phone. Boot Loop is nothing but when your phone does not remain switched off and turns itself on automatically, and freezes at the logo screen or blank screen, every time you manually try to power it off.
Stuck at boot loop problem can be fixed by clearing your Cache partitions. These partitions are nothing but storage locations for your modem, kernels, system files, drivers and built-in Apps data.
It is advisable to clear Cache partitions regularly to keep your phone free from such glitches.
Since the phone refuses to boot, Cache can be cleared from entering into the Recovery Mode. Different Android devices have different ways to put it in recovery mode. Normally pressing the power key and volume down key helps, but you may refer to your phone’s guide for better understanding and then follow the steps given below to clear the cache partition:
Once you are the recovery mode screen, you will see a number of options as shown in the screenshot.
Use the volume down key to scroll down and select ”Wipe cache partition” as shown below.
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After the process is completed, select “Reboot System” which is the first option in the recovery mode screen.
This method will help you erase all the clogged up and unwanted files. You may loose some App related data, but that is a small price to pay to fix your bricked phone.
If this method does not boot up your brick smartphone and the problem still persists, there are two more things you can try. Read ahead to find out about them.
Part 3: Booting straight into recovery mode
If your bricked phone does not boot up to your Home Screen or Lock screen and instead boots directly into Recovery Mode, there is not much left to do. Booting straight into recovery mode is undoubtedly a soft brick error but it also indicates a possible problem with your current ROM. The only option you have to flash a new ROM to reboot your bricked phone back to its normal functioning.
To flash a new ROM:
Firstly, you must root your phone and unlock the Bootloader. Every phone’s mechanism to unlock the bootloader is different, thus, we suggest to refer to your user manual.
Once the Bootloader is unlocked, take a backup of all your data by selecting “Backup” or “Android” back in recovery mode. The process should not take long and all you need to do is tap “OK” to config backup.
In this step, download a ROM of your choice and store it in your SD Card. Insert the SD Card in your phone to begin the flashing process.
Once at the recovery mode, select “Install Zip from SD Card” from the options.
Scroll down using the volume key and use the power key to select the downloaded ROM.
This might take a few minutes of your time, but once the process is complete, reboot your phone.
Hopefully, your bricked phone will not boot normally and work smoothly.
Part 4: Booting straight into Bootloader
If your bricked phone boots straight into Bootloader, then this a serious issue and must not be taken lightly. Flashing a new ROM or clearing cache partitions are of little help in such a brick smartphone situation. Booting straight into Bootloader is a peculiar soft bricked Android phone feature and can be tackled only by downloading and flashing your original ROM from the manufacturer. In order to do so, a detailed study about your manufacturer’s ROM, ways to download and flash must be carried out. Since different Android phones come with different types of ROMs, it difficult to cover all the aspects about the different types of ROMs.
Brick smartphone problem has become more prominent than phone freezing or hanging issue. Android users are often seen looking for solutions to fix their soft brick and hard brick phones. Android phones are prone to get bricked and thus, it is important for us to know about the three techniques given above. These methods have been tried, tested and recommended by ay affected bricked phone users. Therefore, these tips are reliable and worth a try. So if your phone acts stubborn and refuses to boot normally, examine the problem carefully and adopt one of the solutions given above which best suits your situation.
11 Proven Solutions to Fix Google Play Store Not Working Issue on Realme GT Neo 5
Google Play Store is a necessary and bundled service of any Android device. This app is required to download or even run any apps. So, getting an error like Play store not working or Play Store crashing is very unfortunate and a matter of a headache. Here we tried to put the best solution to overcome this issue. Keep reading this article for all the 11 best solutions.
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Part 1. The recommended method to fix Google Play Store issues
If you search on the internet, you may find various tricks dealing with Google Play Store not working issue. However, either to try each of them or choose several to follow would certainly cost a lot of time. What’s more, we are not sure whether they will really work. Therefore, we would recommend you with a more effective and fast way, that is to use Dr.Fone - System Repair (Android) , a dedicated Android repair tool to fix Google Play Store, not working issues just in one click.
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Brief steps to guide you through the process of fixing Google Play Store not working (followed by video tutorial):
- Get this tool downloaded on your computer. Install and launch it, and you can find the following welcome screen displayed.
- Select the option “System Repair”. In the new interface, click on the “Android Repair” tab.
- Start fixing Google Play Store not working by clicking “Start”. Select and confirm the correct model details as instructed.
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- Activate the Download mode from your Realme GT Neo 5.
- After entering the Download mode, the Dr.Fone tool starts to download the correct firmware to your Android.
- The downloaded firmware will be loaded and flashed to your Realme GT Neo 5 to fix the Google Play Store not working issue.
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- Wait until the Android repair process is complete. Start your Android and Google Play Store, you can then find that the Google Play Store not working issue no longer exists.
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Part 2: Other 10 common methods to fix Google Play Store issues
1. Fix Date and Time settings
Sometimes Google creates a problem connecting with the Play Store or Play store crashing due to the wrong date and time. The first and most common thing is you have to check if the date and time are updated or not. If not, update it first by following the below step by step guide.
Step 1 – First, go to the “Settings” of your device. Find ‘Date and time’ and tap on it.
Step 2 – Now you can see several options. Select “Automatic date and time”. This should override the wrong date and time your device have. Else, deselect the tick beside that option and select the date and time manually.
Step 3 – Now, go to the Play store and try to connect again. This should be working without any problem now.
2. Cleaning of Cache data of Play Store
This may happen that sometimes Google Play Store stopped working due to excessive unnecessary data stored in the cache of the Realme GT Neo 5 device. So, clearing unnecessary data is very important to keep the application run smoothly. To do this, you need to follow the below steps.
Step 1 – Firstly, go to “Settings” on your device.
Step 2 – Now, navigate to the “Apps” option available at the settings menu.
Step 3 – Here you can find the “Google Play Store” app listed. Open it by tapping.
Step 4 – Now, you can find a screen like below. Tap on “Clear cache” to remove all the cache from the application.
Now, again try to open Google Play Store and you may successfully overcome the Play Store not working issue. If not, check the next solution.
3. Reset Play store by Clear data
If the above solution is not working for you, you might try this option instead. This step will erase all the app data, settings, etc so that it can be set up a fresh one. This will also fix the Google Play store not working issue. For this solution, use the following method step by step.
Step 1 – Like the previous method, head towards the settings and then find “Apps”
Step 2 – Now find “Google Play Store” and open it.
Step 3 – Now, instead of tapping “Clear cache”, tap on “Clear data”. This will erase all the data and settings from the Google Play store.
After this, open “Google Play Store” and now your problem might be solved now.
4. Reconnecting the Google account
Sometimes it may happen that removing and reconnecting your Google account may solve the Play Store not working issue. To do this, you need to follow the instructions below.
Step 1 – Go to the “Settings” and then find “Accounts”.
Step 2 – Upon opening the option, select “Google”. Now you can see your Gmail ID listed there. Tap on it.
Step 3 – Now click on the top right side three dots or “more” option. Here you can find the “Remove account” option. Select it to remove the Google Account from your Mobile.
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Now, go back and try to open Google Play Store again. This should work now and enter your Google ID and password again to continue. If it’s still not working, move to the next solution.
5. Reinstall the latest version of Google Play Store
Google Play store can’t be uninstalled completed completely from your Realme GT Neo 5. But disabling and reinstalling its latest version can resolve the Play Store crashing issue. For doing this, just follow the below guide.
Step 1 – First of all, go to “Settings” and then move on to “Security”. Then find “Device administration” here.
Step 2 – Upon clicking on this option, you can find “Android device manager”. Uncheck this and disable.
Step 3 – Now you can be able to uninstall Google play service by going into application manager.
Step 4 – After that, try to open any app that requires Google Play store to open, and that will automatically guide you to install the Google Play service. Now install the updated version of the Google Play service.
After installing, your problem might be solved by now. If not, try the next solution.
6. Clear Google Service Framework Cache
Besides the Google Play store, this is important to keep healthy the Google Service Framework as well. The cache and unnecessary data should be removed from there also. Follow the steps below.
Step 1 – Go to settings and then tap on “Application Manager”
Step 2 – Here you can find “Google Service Framework”. Open it.
Step 3 – Now, tap on “Clear cache”. And you are done.
Now go back and try to open Google Play store again. This might solve the Google Play Store has stopped the problem by now. If not, check the next solution.
7. Disable the VPN
The VPN is a service to get all the media outside your geographic location. This is also used to install a country-specific app in another country. But sometimes it can create a problem with Play Store crashing. So, this is recommended to try disabling the VPN.
Step 1 – Go to the settings of your device.
Step 2 – Under the “networks”, click on “More”.
Step 3 – Here you can find “VPN”. Tap on it and turn it off.
Now, again go back and try to open the Google Play Store. This may solve your problem now. If not, check the next solution.
8. Force stop Google Play Service
Google Play Store needs to be restart just like your PC. This is a really helpful and common trick to overcome the Play Store crashing issue on your Realme GT Neo 5. To do this, follow the below steps.
Step 1- Go to settings and then go to the “Application Manager”.
Step 2 – Now find “Google Play Store” and click on it.
Step 3 – Here click on “Force Stop”. This allows the Google Play Store to stop.
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Now, try to open Google Play store again and this time the service is being restarted and might work properly. If not, try the next solution.
### 9\. Try a Soft Reset of your deviceThis easy to use solution will remove all the unnecessary temporary files of your device, close all recent apps, and make it clean. This is just rebooting your device. It won’t delete any data from your device.
Step 1 – Long press the “Power” button on your device.
Step 2 – Now, click on ‘Reboot’ or ‘Restart’ option. Your device will restart in some time.
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After restarting, try to open the Google Play Store again and this time you should succeed. If any case, it’s not opening, try the last (but not the least) method by hard reset your Android.
10. Hard reset your device
If you have done with all of the above solutions and still Play Store crashing, and you are aggressive to get it, then only try this method. Using this method will delete all the data of your device. So take a backup of the whole. Follow the step by step instruction below.
Step 1 – Go to setting and find “backup and reset” there.
Step 2 – Click on it. And then Click on the “Factory data reset” option.
Step 3 – Now confirm your action and tap on the “Reset device”.
This will take a while to reset your device completely. After completion, start the Google Play Store and set up as a new device.
The above methods are the best 11 among all the solutions you can get for your Play Store not working on wifi or Play Store crashing error. Try one by one and you might get rid of this problem.
- Title: 4 Ways to Fix Android Blue Screen of Death On Realme GT Neo 5 | Dr.fone
- Author: Ariadne
- Created at : 2024-07-30 07:32:29
- Updated at : 2024-07-31 07:32:29
- Link: https://howto.techidaily.com/4-ways-to-fix-android-blue-screen-of-death-on-realme-gt-neo-5-drfone-by-drfone-fix-android-problems-fix-android-problems/
- License: This work is licensed under CC BY-NC-SA 4.0.