6 Fixes to Unfortunately WhatsApp has stopped Error Popups On HTC U23 | Dr.fone

6 Fixes to Unfortunately WhatsApp has stopped Error Popups On HTC U23 | Dr.fone

Ariadne Lv13

6 Fixes to Unfortunately WhatsApp has stopped Error Popups On HTC U23

Ever seen a wheel going on without cog? Similarly, WhatsApp has become the cog of our lives. Be it in the professional era or personal (gossips, oomph) stuffs, it is a crucial engaging kind of application. WhatsApp is the slow poison yet a useful tool used worldwide after call logs or messages. Imagining a day without is enough to put someone off. And if one has recently faced a problem in WhatsApp crashing or not opening, then it is enough to give a heart break. It can be due to Cache memory piled up, storage running out of space, WhatsApp components getting corrupted. In such a case, resolving the problem by using an effective solution is very important! Don’t worry and wander as we will provide impeccable range of fixes to bid bye to WhatsApp stopping problem.

You should start fixing the WhatsApp crashing issue with fixing the Android firmware. This is because the Android firmware components are many times the hidden culprit behind the problem of why a particular app stops working. And to fix these components in one click, you need Dr.Fone - System Repair (Android). It is one of the safest tools around in the market and works efficiently with Android system issues. It promises to bring your device back to normal and healthy state. Here are the benefits you get with this amazing tool.

Dr.Fone - System Repair (Android)

Android repair tool to fix firmware component issues

  • Fixes all kinds of Android system issues with ease
  • Supports 1000+ Android device in a hassle-free way
  • Really easy to use and free from any virus infection
  • One needn’t to be a tech pro to use this tool
  • Can be downloaded for free and repairs the HTC U23 device in few easy steps

4,388,871 people have downloaded it

Step 1: Download Dr.Fone Tool

To start repairing, go to the official website of Dr.Fone - System Repair (Android) and download it. Install it and then open the tool on your PC. To proceed, look for the “System Repair” tab and click on it.

whatsapp not opening - fix with drfone

Step 2: Choose the Right Tab

As the next step, you need to take the help of USB cable and then plug your device to the computer. Once connected appropriately, make sure to click on the “Android Repair” tab from the left panel.

whatsapp not opening - choose repair tab

Step 3: Enter Details

Next will be the information screen. Simply enter the model, brand and other details. Check everything once and click on “Next”.

whatsapp not opening - enter device details

Step 4: Enter Download Mode

Subsequently, you need to go along with the onscreen instructions. This will boot your device in the download mode. The step is necessary to download the firmware. When you follow the steps, you need to click “Next”. The program will then start downloading the firmware.

whatsapp stopping - enter download mode

Step 5: Repair Android

Now, you just have to sit back and relax. The program will begin to repair your device. Wait until you get the notification for completion.

whatsapp stopping - start android repair

Cause 2: Cache conflict

The purpose of Cache in a device is to keep the track of frequently used data and information of an application. And when there are the files or data that are corrupted in the cache, this might raise the “Unfortunately WhatsApp has stopped” error. Therefore, you need to clear the WhatsApp data if the above method went futile. Here are the steps.

  • Open “Settings” and go to “App Manager” or “Apps & Notifications” or “Applications”.
  • Now, from the list of all applications, choose “WhatsApp”.
  • Click on “Storage” and tap “Clear Data”.

whatsapp stopping - fix cache conflict

Cause 3: WhatsApp components corruption

A lot of times, the WhatsApp crashes due to the corrupted components of WhatsApp. In such case, all you need to do is uninstall and install the WhatsApp again. This is how you do it.

  • Uninstall the app right away from your Homescreen or from the “Settings” > “Applications” > “All” > “WhatsApp” > “Uninstall” (for some phones).
  • Go to “Play Store” and search “WhatsApp” on the search bar.
  • Tap on it and start downloading followed by installing it.

whatsapp stopping - fix component corruption

Cause 4: Not Enough Storage on your Phone

Insufficient storage could be the other reason why for your WhatsApp has stopped. When your device starts running out of space, some apps may not be able to operate properly for their functions take up space in the HTC U23 device. And probably WhatsApp is one of them. If the space is the case with you, we suggest you the following two things to go with.

  • Firstly, go to Settings and check the storage. Make sure it is enough i.e. at least 100 to 200MB.
  • Secondly, start eliminating the apps that are no longer needed. This will indeed create more space in your device and will let your WhatsApp wok properly.

Cause 5: Gmail Account no longer valid or hacked

It is a well-known fact that Android device and Gmail account go hand in hand. To run the HTC U23 device smoothly, it is always asked to enter your Gmail address for further configurations. And when WhatsApp stops on your device, the reason might be your Gmail account. Most probably it is not valid now or maybe hacked. If this is the case, we suggest you to log out and log in with some another Gmail account.

  • Log out by opening “Settings” and tap on “Accounts”.
  • Choose your Google account and tap on “REMOVE ACCOUNT”.

whatsapp stopping - fix gmail account

Now, you can login again and check if WhatsApp works or not.

Cause 6: WhatsApp Incompatible with your Android Phone

If still nothing works and your WhatsApp keeps stopping, most likely the reason is the incompatibility of your WhatsApp with your device. In such case, the thing that comes to your rescue is mod WhatsApp version like GBWhatsApp. It is a mod app which is similar to WhatsApp but in a more modified way. With this, a user gets more functionalities and customizable settings when compared to WhatsApp.

If you’re wondering how you can find this app and install, you should keep reading.

To find GBWhatsApp:

Since you can look for this mod app on the Play Store, here are some of the other secure places from where you can download apk file for this GBWhatsApp. Note down these websites to get GBWhatsApp downloaded if WhatsApp has stopped.

  • Latest Mod APKs
  • UptoDown
  • Android APKs Free
  • Soft Alien
  • OpenTechInfo

To Install GBWhatsApp:

Now that you have decided where to download the apk file, these are the following steps that you should follow to install it on your phone. Please have a look:

  • Firstly, open “Settings” on your device and go to “Security”. Turn the “Unknown Sources” option. Doing this will let you install the apps from other locations than Play Store.

whatsapp stopping - fix by installing gbwhatsapp

  • Using the browser on your phone, download the app from any of the aforementioned website.
  • Launch the GBWhatsApp apk and follow the onscreen instruction in order to install. You need to go in a similar way as you do in mormal WhatsApp app.

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whatsapp stopping - launch gbwhatsapp

  • Simply proceed with entering your name, country and contact number. The app will verify your account. You are now ready to use this app.

whatsapp stopping - enter the name

6 Fixes to Unfortunately WhatsApp has stopped Error Popups On HTC U23

Ever seen a wheel going on without cog? Similarly, WhatsApp has become the cog of our lives. Be it in the professional era or personal (gossips, oomph) stuffs, it is a crucial engaging kind of application. WhatsApp is the slow poison yet a useful tool used worldwide after call logs or messages. Imagining a day without is enough to put someone off. And if one has recently faced a problem in WhatsApp crashing or not opening, then it is enough to give a heart break. It can be due to Cache memory piled up, storage running out of space, WhatsApp components getting corrupted. In such a case, resolving the problem by using an effective solution is very important! Don’t worry and wander as we will provide impeccable range of fixes to bid bye to WhatsApp stopping problem.

You should start fixing the WhatsApp crashing issue with fixing the Android firmware. This is because the Android firmware components are many times the hidden culprit behind the problem of why a particular app stops working. And to fix these components in one click, you need Dr.Fone - System Repair (Android). It is one of the safest tools around in the market and works efficiently with Android system issues. It promises to bring your device back to normal and healthy state. Here are the benefits you get with this amazing tool.

Dr.Fone - System Repair (Android)

Android repair tool to fix firmware component issues

  • Fixes all kinds of Android system issues with ease
  • Supports 1000+ Android device in a hassle-free way
  • Really easy to use and free from any virus infection
  • One needn’t to be a tech pro to use this tool
  • Can be downloaded for free and repairs the HTC U23 device in few easy steps

4,388,871 people have downloaded it

Step 1: Download Dr.Fone Tool

To start repairing, go to the official website of Dr.Fone - System Repair (Android) and download it. Install it and then open the tool on your PC. To proceed, look for the “System Repair” tab and click on it.

whatsapp not opening - fix with drfone

Step 2: Choose the Right Tab

As the next step, you need to take the help of USB cable and then plug your device to the computer. Once connected appropriately, make sure to click on the “Android Repair” tab from the left panel.

whatsapp not opening - choose repair tab

Step 3: Enter Details

Next will be the information screen. Simply enter the model, brand and other details. Check everything once and click on “Next”.

whatsapp not opening - enter device details

Step 4: Enter Download Mode

Subsequently, you need to go along with the onscreen instructions. This will boot your device in the download mode. The step is necessary to download the firmware. When you follow the steps, you need to click “Next”. The program will then start downloading the firmware.

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whatsapp stopping - enter download mode

Step 5: Repair Android

Now, you just have to sit back and relax. The program will begin to repair your device. Wait until you get the notification for completion.

whatsapp stopping - start android repair

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Cause 2: Cache conflict

The purpose of Cache in a device is to keep the track of frequently used data and information of an application. And when there are the files or data that are corrupted in the cache, this might raise the “Unfortunately WhatsApp has stopped” error. Therefore, you need to clear the WhatsApp data if the above method went futile. Here are the steps.

  • Open “Settings” and go to “App Manager” or “Apps & Notifications” or “Applications”.
  • Now, from the list of all applications, choose “WhatsApp”.
  • Click on “Storage” and tap “Clear Data”.

whatsapp stopping - fix cache conflict

Cause 3: WhatsApp components corruption

A lot of times, the WhatsApp crashes due to the corrupted components of WhatsApp. In such case, all you need to do is uninstall and install the WhatsApp again. This is how you do it.

  • Uninstall the app right away from your Homescreen or from the “Settings” > “Applications” > “All” > “WhatsApp” > “Uninstall” (for some phones).
  • Go to “Play Store” and search “WhatsApp” on the search bar.
  • Tap on it and start downloading followed by installing it.

whatsapp stopping - fix component corruption

Cause 4: Not Enough Storage on your Phone

Insufficient storage could be the other reason why for your WhatsApp has stopped. When your device starts running out of space, some apps may not be able to operate properly for their functions take up space in the HTC U23 device. And probably WhatsApp is one of them. If the space is the case with you, we suggest you the following two things to go with.

  • Firstly, go to Settings and check the storage. Make sure it is enough i.e. at least 100 to 200MB.
  • Secondly, start eliminating the apps that are no longer needed. This will indeed create more space in your device and will let your WhatsApp wok properly.

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Cause 5: Gmail Account no longer valid or hacked

It is a well-known fact that Android device and Gmail account go hand in hand. To run the HTC U23 device smoothly, it is always asked to enter your Gmail address for further configurations. And when WhatsApp stops on your device, the reason might be your Gmail account. Most probably it is not valid now or maybe hacked. If this is the case, we suggest you to log out and log in with some another Gmail account.

  • Log out by opening “Settings” and tap on “Accounts”.
  • Choose your Google account and tap on “REMOVE ACCOUNT”.

whatsapp stopping - fix gmail account

Now, you can login again and check if WhatsApp works or not.

Cause 6: WhatsApp Incompatible with your Android Phone

If still nothing works and your WhatsApp keeps stopping, most likely the reason is the incompatibility of your WhatsApp with your device. In such case, the thing that comes to your rescue is mod WhatsApp version like GBWhatsApp. It is a mod app which is similar to WhatsApp but in a more modified way. With this, a user gets more functionalities and customizable settings when compared to WhatsApp.

If you’re wondering how you can find this app and install, you should keep reading.

To find GBWhatsApp:

Since you can look for this mod app on the Play Store, here are some of the other secure places from where you can download apk file for this GBWhatsApp. Note down these websites to get GBWhatsApp downloaded if WhatsApp has stopped.

  • Latest Mod APKs
  • UptoDown
  • Android APKs Free
  • Soft Alien
  • OpenTechInfo

To Install GBWhatsApp:

Now that you have decided where to download the apk file, these are the following steps that you should follow to install it on your phone. Please have a look:

  • Firstly, open “Settings” on your device and go to “Security”. Turn the “Unknown Sources” option. Doing this will let you install the apps from other locations than Play Store.

whatsapp stopping - fix by installing gbwhatsapp

  • Using the browser on your phone, download the app from any of the aforementioned website.
  • Launch the GBWhatsApp apk and follow the onscreen instruction in order to install. You need to go in a similar way as you do in mormal WhatsApp app.

whatsapp stopping - launch gbwhatsapp

  • Simply proceed with entering your name, country and contact number. The app will verify your account. You are now ready to use this app.

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whatsapp stopping - enter the name

[8 Quick Fixes] Unfortunately, Snapchat has Stopped on HTC U23

Have you ever been deep in conversation with a loved one or friend, taking advantage of all the funny filters and games Snapchat has to offer when you’ve suddenly been presented with the ‘Unfortunately, Snapchat has Stopped’ error code? This is usually followed by the app crashing back to the main menu.

If so, don’t worry; you’re not alone. Snapchat crashing in this way is nothing new, but it can be incredibly annoying when it keeps happening and stops you from enjoying the conversations you care about.

Fortunately, there are plenty of solutions out there to help you out and get the app working again as it should do. Today, we’re going to explore them all to help you get back to what you were doing before and as though there was never a problem.

Part 1. Install Snapchat again from Google Play Store

snapchat not responding - reinstall snapchat

One of the best ways to resolve the Snapchat crashing problem or Snap Map not working issue is to delete the app and reinstall it again. When you’re using your phone, there is data continually flowing around and data being sent here, there, and everywhere.

During these processes, bugs can occur, and if they can’t sort themselves out, the best thing to do is to reset your app and start from a fresh installation. Here’s how to do it.

Step 1: Hold down the Snapchat app from your main menu and press the ‘x’ button to uninstall the app.

Step 2: Open the Google App Store from your device and search ‘Snapchat’ in the search bar. Find the official app page and download the app onto your device.

Step 3: The app will automatically install itself once downloaded. Open the app, sign in to your account using your log-in details, and you should be able to use the app like normal.

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Part 2. Check for new Snapchat Updates

snapchat not responding - check for new updates

Hand in hand with the problem above, sometimes a bug can restrict Snapchat from working, or perhaps your personal update settings. If you receive a Snapchat from someone with an upgraded version, this can crash your app.

Here’s how to make sure you’re running the latest version of Snapchat is Snapchat isn’t responding.

  1. Launch the Play Store and navigate to the My Apps and Games page
  2. Tap the Update button
  3. The app will now automatically update to the latest version

Part 3. Wipe the cache of Snapchat

If you have a lot of data in your Snapchat cache, this can cause the app to become overloaded in which you’ll need to clear it to start again and refresh the app. This is a common problem that can cause Snapchat has stopped working error.

Here’s how to fix it.

  1. Open the Snapchat app and tap the Profile icon on the top left-hand side of your screen

![wipe cahce of snapchat crashing - step 1](https://images.wondershare.com/drfone/article/2019/04/snapchat-cache-one.png)
  1. Tap the Settings gear icon on the top right

    wipe cahce of snapchat crashing - step 2

  2. Scroll down the Settings menu and tap the Clear Cache option

![wipe cahce of snapchat crashing - step 3](https://images.wondershare.com/drfone/article/2019/04/snapchat-cache-three.png)
  1. Here, you can choose to Clear All, but you can select individual areas if you prefer

    wipe cahce of snapchat crashing - step 4

  2. Tap the Confirm option to clear your cache preference completely

    wipe cahce of snapchat crashing - step 5

Part 4. Fix the system issues that caused Snapchat stopping

If you’re experiencing the Snapchat crashing on Android often, or you’re experiencing similar errors with other apps, this can be an indication that there’s something wrong with your Android operating system.

The best way to fix this is to repair your device using the software known as Dr.Fone - System Repair (Android). This is a powerful repair system that can completely recover your device from any errors, including the Snapchat keeps crashing error.

Dr.Fone - System Repair (Android)

Dedicated repair tool to fix Snapchat crashing on Android.

  • Recover your device from any problem, including black screen or unresponsive screen.
  • Supports over 1000+ unique Android devices, models, and brands.
  • Trusted by over 50+ million customers around the world.
  • Can fully repair faults with your HTC U23’s firmware in a few simple steps.
  • One of the most user-friendly applications in the world.

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To help you make the most of this Android repair software and to fix your Snapchat not responding error, here’s a step-by-step guide on how to use it.

Step 1: Download the Dr.Fone - System Repair (Android) software to your computer. Install the software to your Mac or Windows computer by following the onscreen instructions.

Once completed, open the software, so you’re on the main menu.

snapchat crashing -  fix with a tool

Step 2: From the main menu, click the System Repair option, followed by the Android option. Of course, if you have an iOS device you want to repair in the future, the option is there if you want it. Also, connect your HTC U23 to your computer using the USB cable.

snapchat crashing - select option

Step 3: Confirm details.

On the next screen, use the drop-down menus to confirm the model, brand, operating system, and carrier of your device. Click Next to confirm the details are correct.

snapchat crashing - select details

Step 4: You’ll now need to put your phone into Download Mode, sometimes referred to as Recovery Mode. For this, you can follow the onscreen instructions. Make sure your device stays connected to your computer throughout this process.

The method will slightly differ depending on whether your device has a home button, so make sure you follow the right instructions for your individual device.

snapchat crashing - recovery mode

Step 5: Once in Download Mode, the software will now download and install a fresh version of your HTC U23’s operating system. This can take some time, so make sure your device stays connected, and your computer stays on and doesn’t shut down.

snapchat crashing - download firmware

Step 6: That’s it! Once you see the screen saying your device has been repaired, you’ll be able to close the Dr.Fone - System Repair (Android) software, disconnect your phone, and can start using Snapchat as normal without the Snapchat not responding error coming up!

snapchat crashing - fixed issue

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Part 5. Check for the Android update

snapchat stopping - check for android update

Similar to some of the other solutions we’ve listed above, if you’re using an outdated version of the Android operating system, but the latest version of Snapchat is coded to the most recent, this can be a cause for the Snapchat crashing on Android problem to occur.

Fortunately, it’s easy to check to make sure you’re running the latest version of Android and to download and install the update if you need it. Here’s how, which will help to sort out your Snapchat keeps crashing Android problems.

Step 1: Open the Settings menu on your HTC U23 and select the About Phone option.

Step 2: Tap the ‘Check for Updates’ option. If an update is available, you’ll then have the option to Install Now or Install Overnight. If no update is available, you’ll see a notification stating your device is up to date and no action is needed.

Part 6. Connect to another Wi-Fi

In some cases, you may be trying to connect to a Wi-Fi network that’s not very stable. This may keep cutting the connection to your device, which in turn is causing Snapchat to crash on Android.

To resolve this, you can simply try connecting to another Wi-Fi network or a data plan to see whether this is the problem. If so, changing network and then using the Snapchat app should stop any error messages from occurring.

Step 1: Open the Settings menu on your HTC U23, followed by the Wi-Fi option.

snapchat stopping - connect to wifi

Step 2: Tap the new Wi-Fi network you’re currently connected to, and then tap the ‘Forget’ option, to stop your phone connecting to it.

snapchat stopping - forget wifi

Step 3: Now tap the new Wi-Fi network you want to connect to. Insert the Wi-Fi security code and connect. Now try reopening and using the Snapchat to see if you can use it.

snapchat stopping - reconnect wifi

Part 7. Stop using the custom ROM

snapchat stopping - stop rom

If you’re running a custom Android ROM on your device, with some versions of the ROM and some apps, you’re going to experience errors simply because of the way the apps and the ROMs are coded and designed.

Unfortunately, there’s no easy fix to this, and if you want to continue using the app, you’ll need to reflash your HTC U23 back to its original firmware, and then wait until the ROM developers update the ROM to be compatible with social apps like Snapchat.

However, this reflashing process is simple thanks to the Dr.Fone - System Repair (Android) software that we listed above. To follow the detailed step-by-step guide, follow the steps on Part 4 of this article, or follow the quick guide instructions below.

  1. Download and install the Dr.Fone - System Repair (Android) software to your computer
  2. Connect your HTC U23 to your Windows computer using the USB cable
  3. Open the software and click the Repair option.
  4. Select the Android device repair option
  5. Make sure your carrier and device information are correct
  6. Put your device into Download Mode by following the onscreen instructions
  7. Allow the software to repair your HTC U23 automatically

Part 8. Reset the factory settings of your Android

snapchat stopping - factory resetting

One of the last resorts you can take is factory resetting your HTC U23 back to its original settings. From the day you first started using your device, you’ve been using the system and downloading files and apps, and over time this increases the chances of creating a bug.

However, by resetting your device to factory settings, you can reset these bugs and get your apps and device working again free from the Unfortunately, Snapchat has stopped error message. Here’s how to factory reset your device.

Make sure you back up your personal files from your device first like your photos and music files because factory resetting your device will clear your device’s memory.

Step 1: Tap the Settings menu on your device and click the Backup and Reset option.

Step 2: Click the Reset Phone option. That’s it! The phone will take several minutes to complete the process, after which your phone will be reset to its original state.


  • Title: 6 Fixes to Unfortunately WhatsApp has stopped Error Popups On HTC U23 | Dr.fone
  • Author: Ariadne
  • Created at : 2024-07-30 07:36:22
  • Updated at : 2024-07-31 07:36:22
  • Link: https://howto.techidaily.com/6-fixes-to-unfortunately-whatsapp-has-stopped-error-popups-on-htc-u23-drfone-by-drfone-fix-android-problems-fix-android-problems/
  • License: This work is licensed under CC BY-NC-SA 4.0.