6 Fixes to Unfortunately WhatsApp has stopped Error Popups On Tecno Pova 5 Pro | Dr.fone

6 Fixes to Unfortunately WhatsApp has stopped Error Popups On Tecno Pova 5 Pro | Dr.fone

Ariadne Lv13

6 Fixes to Unfortunately WhatsApp has stopped Error Popups On Tecno Pova 5 Pro

Ever seen a wheel going on without cog? Similarly, WhatsApp has become the cog of our lives. Be it in the professional era or personal (gossips, oomph) stuffs, it is a crucial engaging kind of application. WhatsApp is the slow poison yet a useful tool used worldwide after call logs or messages. Imagining a day without is enough to put someone off. And if one has recently faced a problem in WhatsApp crashing or not opening, then it is enough to give a heart break. It can be due to Cache memory piled up, storage running out of space, WhatsApp components getting corrupted. In such a case, resolving the problem by using an effective solution is very important! Don’t worry and wander as we will provide impeccable range of fixes to bid bye to WhatsApp stopping problem.

You should start fixing the WhatsApp crashing issue with fixing the Android firmware. This is because the Android firmware components are many times the hidden culprit behind the problem of why a particular app stops working. And to fix these components in one click, you need Dr.Fone - System Repair (Android). It is one of the safest tools around in the market and works efficiently with Android system issues. It promises to bring your device back to normal and healthy state. Here are the benefits you get with this amazing tool.

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Step 1: Download Dr.Fone Tool

To start repairing, go to the official website of Dr.Fone - System Repair (Android) and download it. Install it and then open the tool on your PC. To proceed, look for the “System Repair” tab and click on it.

whatsapp not opening - fix with drfone

Step 2: Choose the Right Tab

As the next step, you need to take the help of USB cable and then plug your device to the computer. Once connected appropriately, make sure to click on the “Android Repair” tab from the left panel.

whatsapp not opening - choose repair tab

Step 3: Enter Details

Next will be the information screen. Simply enter the model, brand and other details. Check everything once and click on “Next”.

whatsapp not opening - enter device details

Step 4: Enter Download Mode

Subsequently, you need to go along with the onscreen instructions. This will boot your device in the download mode. The step is necessary to download the firmware. When you follow the steps, you need to click “Next”. The program will then start downloading the firmware.

whatsapp stopping - enter download mode

Step 5: Repair Android

Now, you just have to sit back and relax. The program will begin to repair your device. Wait until you get the notification for completion.

whatsapp stopping - start android repair

Cause 2: Cache conflict

The purpose of Cache in a device is to keep the track of frequently used data and information of an application. And when there are the files or data that are corrupted in the cache, this might raise the “Unfortunately WhatsApp has stopped” error. Therefore, you need to clear the WhatsApp data if the above method went futile. Here are the steps.

  • Open “Settings” and go to “App Manager” or “Apps & Notifications” or “Applications”.
  • Now, from the list of all applications, choose “WhatsApp”.
  • Click on “Storage” and tap “Clear Data”.

whatsapp stopping - fix cache conflict

Cause 3: WhatsApp components corruption

A lot of times, the WhatsApp crashes due to the corrupted components of WhatsApp. In such case, all you need to do is uninstall and install the WhatsApp again. This is how you do it.

  • Uninstall the app right away from your Homescreen or from the “Settings” > “Applications” > “All” > “WhatsApp” > “Uninstall” (for some phones).
  • Go to “Play Store” and search “WhatsApp” on the search bar.
  • Tap on it and start downloading followed by installing it.

whatsapp stopping - fix component corruption

Cause 4: Not Enough Storage on your Phone

Insufficient storage could be the other reason why for your WhatsApp has stopped. When your device starts running out of space, some apps may not be able to operate properly for their functions take up space in the Tecno Pova 5 Pro device. And probably WhatsApp is one of them. If the space is the case with you, we suggest you the following two things to go with.

  • Firstly, go to Settings and check the storage. Make sure it is enough i.e. at least 100 to 200MB.
  • Secondly, start eliminating the apps that are no longer needed. This will indeed create more space in your device and will let your WhatsApp wok properly.

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Cause 5: Gmail Account no longer valid or hacked

It is a well-known fact that Android device and Gmail account go hand in hand. To run the Tecno Pova 5 Pro device smoothly, it is always asked to enter your Gmail address for further configurations. And when WhatsApp stops on your device, the reason might be your Gmail account. Most probably it is not valid now or maybe hacked. If this is the case, we suggest you to log out and log in with some another Gmail account.

  • Log out by opening “Settings” and tap on “Accounts”.
  • Choose your Google account and tap on “REMOVE ACCOUNT”.

whatsapp stopping - fix gmail account

Now, you can login again and check if WhatsApp works or not.

Cause 6: WhatsApp Incompatible with your Android Phone

If still nothing works and your WhatsApp keeps stopping, most likely the reason is the incompatibility of your WhatsApp with your device. In such case, the thing that comes to your rescue is mod WhatsApp version like GBWhatsApp. It is a mod app which is similar to WhatsApp but in a more modified way. With this, a user gets more functionalities and customizable settings when compared to WhatsApp.

If you’re wondering how you can find this app and install, you should keep reading.

To find GBWhatsApp:

Since you can look for this mod app on the Play Store, here are some of the other secure places from where you can download apk file for this GBWhatsApp. Note down these websites to get GBWhatsApp downloaded if WhatsApp has stopped.

  • Latest Mod APKs
  • UptoDown
  • Android APKs Free
  • Soft Alien
  • OpenTechInfo

To Install GBWhatsApp:

Now that you have decided where to download the apk file, these are the following steps that you should follow to install it on your phone. Please have a look:

  • Firstly, open “Settings” on your device and go to “Security”. Turn the “Unknown Sources” option. Doing this will let you install the apps from other locations than Play Store.

whatsapp stopping - fix by installing gbwhatsapp

  • Using the browser on your phone, download the app from any of the aforementioned website.
  • Launch the GBWhatsApp apk and follow the onscreen instruction in order to install. You need to go in a similar way as you do in mormal WhatsApp app.

whatsapp stopping - launch gbwhatsapp

  • Simply proceed with entering your name, country and contact number. The app will verify your account. You are now ready to use this app.

whatsapp stopping - enter the name

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Tecno Pova 5 Pro Screen Unresponsive? Here’s How to Fix It

Tecno Pova 5 Pro phones have become increasingly popular due to their advanced features, sleek designs, and affordable prices. These phones offer many benefits, including high-quality cameras, long battery life, and fast processing speeds. However, sometimes users may encounter problems such as a Tecno Pova 5 Pro touch screen not working, which can be frustrating and difficult.

This article aims to provide solutions for Tecno Pova 5 Pro phone users experiencing screen unresponsiveness. We will explore various reasons this issue may occur and discuss step-by-step instructions for fixing the problem. So, if your Tecno Pova 5 Pro touchscreen is not working, don’t worry – we’ve got you covered!

What Causes A Tecno Pova 5 Pro Screen Unresponsive?

There are several reasons why a Tecno Pova 5 Pro phone’s screen may become unresponsive. Some common causes include software issues, hardware problems, or issues with the touchscreen itself. It’s essential to identify the root cause of the problem to fix it properly.

Below are some possible causes of Tecno Pova 5 Pro screen unresponsiveness, along with explanations of each.

  • Soft-bricked software: Soft-bricking refers to the state where the phone is stuck in an infinite boot loop or unable to boot. It can occur due to corrupt system files, outdated firmware, or unsuccessful updates. For example, some Tecno Pova 5 Pro Y2 and 5A users have reported their screens getting stuck on the boot logo after a software update, rendering the Tecno Pova 5 Pro device unusable.

  • Equipment is worn out: Hardware problems can also cause Tecno Pova 5 Pro screens to become unresponsive. It can be due to worn-out equipment, such as a damaged LCD screen, malfunctioning touch sensor, or loose ribbon cables. These issues can also occur in any Tecno Pova 5 Pro model, including the Y2 and 5A.

  • **Touchscreen problems:**Sometimes, the touchscreen itself can become unresponsive for various reasons. For instance, Tecno Pova 5 Pro Y2 and 5A users may face this issue if they have accidentally dropped their phone, exposed it to water, or used an incompatible screen protector. It can result in a damaged or malfunctioning touchscreen, making it difficult or impossible to operate the phone.

The Common Solutions To Solve A Tecno Pova 5 Pro Screen Unresponsive

In the previous section, we identified the possible causes of Tecno Pova 5 Pro screen unresponsiveness, including soft-bricked software, hardware problems, and touchscreen issues. While the underlying reasons for screen unresponsiveness can be varied and complex, some common solutions can help resolve the issue. Here are three of the most common solutions to address tablet screen unresponsiveness, no matter the Tecno Pova 5 Pro model.

1. Restart The Device

mui restart button

Restarting the phone is typically the initial solution that comes to mind when we encounter the Tecno Pova 5 Pro black screen problem. It’s a simple and widely used method to address the issue, as the black screen problem could be caused by a software glitch, which can often be resolved by freeing up the phone’s memory.

It is the most commonly used method to fix Tecno Pova 5 Pro’s touch screen and power button issues, such as unresponsiveness. By restarting the Tecno Pova 5 Pro device, background processes are disabled, and memory is freed up, allowing programs to run smoothly and potentially resolve the problem. To restart a Tecno Pova 5 Pro device, press the Power and Volume Up buttons simultaneously, and release the Power button once the Tecno Pova 5 Prologo appears.

2. Leave The Phone And Let The Battery Drain Completely


low battery

Sometimes, the tablet screen may become unresponsive due to a software issue preventing the Tecno Pova 5 Pro device from functioning correctly. Leaving the Tecno Pova 5 Pro device unused and draining the battery helps resolve these issues. After fully discharging the battery, the Tecno Pova 5 Pro device can be recharged and turned back on, potentially resolving the issue.

3. Contact Custom Service

xiaomi contact customer service

If restarting the Tecno Pova 5 Pro device or allowing the battery to drain doesn’t resolve the issue, seeking professional assistance is recommended. The manufacturer may provide additional troubleshooting steps or recommend sending the Tecno Pova 5 Pro device in for repair or replacement. It’s important to check the warranty before contacting customer service, which may affect repair or replacement options.

In addition to the common solutions we discussed earlier, some model-specific solutions can help resolve the screen unresponsiveness issue on Tecno Pova 5 Pro Y2 and Tecno Pova 5 Pro 5A.

4. Optimize Device Performance

One solution is to optimize the Tecno Pova 5 Pro device performance by clearing the cache, removing unwanted apps, and disabling unnecessary features. This method can help free up memory and resolve the issue.

You can clear your cached data using the default settings.

  • Select Settings> Storage > Cached Data.
  • To clear the cache, select Clear Cache.

clear cached data on xiaomi 5a

5. Back Up And Factory Reset

Another solution is to back up the Tecno Pova 5 Pro device and perform a factory reset, which can help reset the Tecno Pova 5 Pro device to its original state and remove any software glitches that may be causing the screen unresponsiveness. The factory settings on your phone will restore any data saved by third-party applications and some of the phone’s settings when it was first built. Note that this method erases all data from the Tecno Pova 5 Pro device, so it should only be considered a last resort.

In the following steps, we will show you how to format the Tecno Pova 5 Pro Redmi 5A to erase all your data and restore it to its factory state.

  • Open the Settings.
  • Navigate to the Additional settings section of the Tecno Pova 5 Pro Redmi 5A settings.
  • Please scroll down the screen until you reach the Backup & reset option, then click to access it.
  • ClickErase all data (factory reset) to restore the network settings and applications, or completely reset the Tecno Pova 5 Pro Redmi 5A.
  • Select All files on the phoneto make a complete format of the Tecno Pova 5 Pro Redmi 5A.

factory reset on xiaomi 5a

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6. Using Dr. Fone Repair

If none of the above solutions worked, you can try using Dr. Fone Repair. This software is designed to fix various software issues on Android phones, including Tecno Pova 5 Pro devices. It can fix issues such as screen stuck on boot, black screen, and other software-related problems. Dr. Fone Repair is easy to use and can protect your data and files on your phone.

Here’s how to fix repair screen unresponsiveness or any software-related issues on Tecno Pova 5 Pro Y2 and Tecno Pova 5 Pro 5A using Dr. Fone Repair:

  • Begin by installing and opening Dr.Foneon your PC.
  • Once opened, select the ‘System Repair’ option and connect your Android smartphone to your PC via USB cable.
  • On the next screen, chooseAndroid****Repair“ from the list of available options.
  • Click on the “Start“ button to initiate the repair process.
  • You will then be prompted to enter the required device information such as the Tecno Pova 5 Pro device name, model number, and firmware version.
  • Once you have entered the necessary information, click on the ‘Next’ button to proceed.
  • Follow the on-screen instructions carefully to repair your Tecno Pova 5 Pro.

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How To Avoid A Tecno Pova 5 Pro Screen Unresponsive?

To avoid facing a Tecno Pova 5 Pro screen unresponsive issue, users can take several preventative measures. One important step is to update the Tecno Pova 5 Pro phone regularly to ensure the software is up to date and all bugs and glitches are fixed. Users can also use tools like Dr. Fone to regularly manage and repair data, including clearing cache and removing unwanted apps. It is also important to use quality charging cables and avoid exposing the Tecno Pova 5 Pro device to extreme temperatures or humidity, which can damage the internal components and potentially cause screen unresponsiveness. Finally, users can avoid dropping or mishandling the Tecno Pova 5 Pro device, leading to physical damage and causing the screen to become unresponsive. Users can help prevent screen unresponsiveness by taking these steps and ensuring their Tecno Pova 5 Pro device runs smoothly and reliably.

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Conclusion

Encountering a Tecno Pova 5 Pro screen unresponsive issue can be a common problem for some Tecno Pova 5 Pro phone users. However, with the solutions we have provided in this article, you can effectively solve the problem and get your phone back up and running in no time. It’s important to remember to regularly back up your data and take preventative measures, such as avoiding harmful malware and keeping your phone updated, to avoid experiencing this issue in the future.

By using reliable software, like Dr.Fone Repair, you can ensure that your Tecno Pova 5 Pro phone is well-maintained and operating smoothly. With these solutions and tips, you can enjoy the benefits of your Tecno Pova 5 Pro phone without any interruptions.

Tecno Pova 5 Pro Not Receiving Texts? 10 Hassle-Free Solutions Here

If you are using an Tecno Pova 5 Pro, you might have encountered the issue of not receiving texts. This issue can be quite frustrating, as it prevents you from staying connected with your friends and family. However, there are several ways to fix this issue and get your texts back up and running. In this article, we will show you some of the best solutions to fix the issue of not receiving texts on Tecno Pova 5 Pro.

It is very common that the Android messaging app is not working on many devices especially broken devices . People often encounter this issue in Tecno Pova 5 Pro phones, even the latest ones.

You might find lots of people online stating I can’t receive text messages on Android. And usually, people don’t find a legit solution for this issue. If you are also experiencing this sort of issue on your Tecno Pova 5 Pros, then don’t panic. We have a series of methods that can supposedly fix the problem. But at first, we will learn what the main reasons this problem arises are and how do you know that it is consistent not some random error.

Take a look at the sections below, and you will learn all possible things regarding the messaging application on your phone.

Part 0. Symptoms and Causes of Android Not Receiving Texts

The most common symptoms that would clarify that your Android messaging service is not working right are given below:

  • You will stop receiving any texts all of a sudden.
  • You can’t send or receive a text message.
  • Whenever you try to text someone, the message sent failed notification pop up on the screen.

The reasons why your Android is not receiving texts are given below:

  • Network issue
  • Insufficient memory
  • Mis-configuration of device settings
  • Switching of devices
  • A glitch in the messaging app
  • Software issue
  • Carrier problem with the registered network.

Apart from all these reasons, some additional causes are also there that can lead to this issue.

Part 1: One-click to Fix Android not Receiving Texts by Android System Repair

If you are not willing to waste your precious time fixing the message problem, then you can switch to the top-rated Android repair tool, i.e., Dr.Fone - System Repair (Android) . With this software, you can easily fix issues like the black screen of death, crashing apps, can’t receive text messages on Android, or failed download. If you have no idea what is causing the message app problem, you can simply think of repairing the whole Android system.

You surely need to try the software as it can perform the following tasks:

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You can download and install the software on your system and use it to fix any issue. Then follow the steps given below:

Step 1: Launch the application and choose the System Repair option from the main interface. Connect your Tecno Pova 5 Pro to the computer and choose the Android Repair mode, and hit the Start button to begin.

fix android not receiving texts with Dr.Fone

Step 2: You will have to provide information about your device, including the brand, name, model, country, and carrier. In between, you will be notified that your device repair might erase the existing data of your device.

android not receiving texts - provide info

Step 3: Agree with the conditions and hit the Next button. The software will download the firmware package automatically. It might take a while to finish the download, and when it is finished, the repair process will be initiated automatically.

android not receiving texts - download firmware

It won’t take long, and your Tecno Pova 5 Pro will be repaired. Now you will be able to receive and send text messages without any hassle.

Part 2: Remove and Insert the SIM

The easiest thing that you can try if your Tecno Pova 5 Pro is not receiving any text messages is because the SIM is not inserted right. If your SIM card is inserted wrong, then it is obvious you can’t receive text messages on Android. Simply take out the SIM card, see how it must be inserted, and do it correctly. Once the SIM is inserted in the right way, you will receive the pending text messages immediately unless there is another issue preventing it.

Part 3: Check Network Connection

Another simple method that you can try if you are not receiving text messages on Tecno Pova 5 Pro phone is to check your network connection. Usually, you can see the bar on the top of the screen. Maybe the problem exists because you have no signal strength at the moment.

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android not receiving texts - check connection

Part 4: Consult your Carrier about the Data Plan

Maybe you are unable to get messages on your Tecno Pova 5 Pros because your existing data plan has expired. You can directly contact your Carrier about the issues where your Tecno Pova 5 Pro is not receiving texts. If your plan has expired, then you might have to renew it immediately. If not, then try out other fixes to resolve this issue.

Part 5: Try the SIM card in Another Phone or Slot

Sometimes, people complain that Tecno Pova 5 Pro is not receiving texts from iPhone, and it might be because of the SIM card issue. So, the best thing you can try is to remove the SIM from your current phone and insert it into another phone.

When you are offline the message is saved on the server and just about when you get online, the text messages are delivered. If it is the SIM issue, then you will not get the message unless you contact your network operator.

Part 6: Clear the Cache of Messaging App

In smartphones, the memory space often gets filled up with cache. And not everyone remembers that they have to clear the cache from time to time. The accumulated cache can also lead to this issue. So, if your Android messaging app is not working, you have to clear the cache memory.

Step 1: Open the Settings and go to Apps. Find the Messages app from the list and tap to open it. There you will see the storage occupied by the app along with the cache.

android not receiving texts clear cache

Step 2: Click on the Clear Cache button and wait as the Tecno Pova 5 Pro device free up the memory of your device.

Once the cache is cleared, you can also clear the data if you want to and you’ll instantly receive the text messages on your phone.

Part 7: Delete Useless Messages to Free Up Space

Sometimes, if you are not receiving text messages on Tecno Pova 5 Pro, it means that you need to clean up the clutter of useless messages from your phone and SIM both. The phone messages can be deleted directly from your phone. But the SIM card messages needed to be deleted separately. The SIM cards don’t have enough memory to hold plenty of messages. Therefore, once the storage is full, you will stop receiving messages entirely.

Step 1: Open the messages app and open settings. Look for an option that says “Manage SIM Card Messages”. Sometimes, you can find this option under Advanced Settings.

android not receiving texts - free up space

Step 2: There, you will see the existing messages on the SIM. You can either delete all the messages or perform a selective deletion to free up space.

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Part 8: Try a Third-party Messaging App

If you can’t receive messages on your default app, then you can try installing a third-party messaging app. Nowadays, most people use social media messaging apps like WhatsApp, Skype, etc. for messaging. So, if somehow, the Android is not receiving texts, then the new apps can help you to send and receive messages with a non-native network.

Further Reading: 15 Best Free Chat Apps in 2022. Chat Now!

Part 9: Ensure your Phone is Fully Charged

Another possible fix to this problem might be your phone’s battery percentage. Sometimes, when the Android is in power saving mode, it disables the default apps too. As a result, you can’t even receive text messages on Android. So, when you plug in the charger, the power saving mode will be disabled, and you will get your text messages.

Part 10: Ensure It’s Not An iMessage From iPhone

If the Tecno Pova 5 Pro phone is not receiving texts from iPhone, then this might be a different issue. Usually, there is an option on the iPhone where they can send texts as iMessage and simple messages. If the iPhone user sends the text as iMessage, then it will not show up on the Android device. To resolve this, you have to follow the steps below:

Taking the iPhone in hand makes sure that you are connected to a network. Open settings and scroll to look for the Message option. Toggle the bar next to the iMessage option to turn it off.

android not receiving texts - check iphone message

If the FaceTime option is also on, you might have to deactivate that too to send messages and calls as regular ones.

Part 11: Update Your Android

Updating the operating system to the latest Android version can fix some system errors which may cause the “Android not receiving texts” issue because the latest version always brings a better user experience and fix the know bugs.

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Conclusion

Now you know several methods that can work if the Android messaging app is not working.  If you experience this kind of issue with your Tecno Pova 5 Pro, then you are most likely to resolve them with these fixes. If none of the solutions seem to fix the issue, then you can take the help of Dr. Fone - System Repair (Android) feature. With this tool, you can resolve all kinds of working issues on your device.


  • Title: 6 Fixes to Unfortunately WhatsApp has stopped Error Popups On Tecno Pova 5 Pro | Dr.fone
  • Author: Ariadne
  • Created at : 2024-07-30 07:41:05
  • Updated at : 2024-07-31 07:41:05
  • Link: https://howto.techidaily.com/6-fixes-to-unfortunately-whatsapp-has-stopped-error-popups-on-tecno-pova-5-pro-drfone-by-drfone-fix-android-problems-fix-android-problems/
  • License: This work is licensed under CC BY-NC-SA 4.0.
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6 Fixes to Unfortunately WhatsApp has stopped Error Popups On Tecno Pova 5 Pro | Dr.fone