6 Solutions to Fix Error 505 in Google Play Store on Motorola Edge 40 Neo | Dr.fone

6 Solutions to Fix Error 505 in Google Play Store on Motorola Edge 40 Neo | Dr.fone

Ariadne Lv13

6 Solutions to Fix Error 505 in Google Play Store on Motorola Edge 40 Neo

In case you are receiving the error code 505 while downloading an application from Google play store and have no clue what is it, then this is the right article for you. In this article we are covering the reasons behind the occurrence of Google play error 505. Not only that, we are also providing 6 solutions to fix the error code 505. Usually, this error is seen with Android 5.0 Lollipop version and occurs at the time when you try to install the already downloaded application making it hard to run the app.

Such an error is a kind of permission error. That is, in case you have two similar kinds of applications such as banking apps and both looking for similar kind of permission, causes conflict error named as error 505.

The occurrence chance is more in the old operating systems, 4 KitKat, Android version 4. Let us then proceed to know more about this error 505.

Part 1: Reasons for Google Play error 505

error 505

As per the report by some users, error 505 occurs in certain apps such as Weather App, SBI, ITV, Adobe Air 15, We Chat etc.

To have the right idea about the problem, we have listed all the reasons of it occurrence below:

  • Google play store is not updated or refreshed (Causes the error during the downloading process)
  • Due to installation of an outdated version (In case your Android version is outdated may result in error in the installation process)
  • Cache memory(Is the redundant data occurs due to search history)
  • Application is not compatible with the Android OS (If the app you are downloading is not the updated may cause error)
  • Adobe air app
  • Data crash (Many time app or Google play store crashed crashes after downloading it, reason may be some bugs, so many apps are open, less memory etc.)

Now that we know the reasons, let us also learn about the solutions that will guide you to resolve the error code 505.

Part 2: 6 Solutions to fix error code 505

Any error that occurs during downloading or installation process not only hinders with the new app but also takes a large amount of our time to solve the issue. To check that, let us go through the 6 solutions one by one.

Solution 1: One click to make error code 505 disappear

The most common cause for error code 505 pop-up is that Android system files that underpin the Google Play module are corrupted. To make error code 505 disappear in this condition, you should have your Android system repaired.

Dr.Fone - System Repair (Android)

One click to repair Android system and make error code 505 disappear

  • Fix all Android system issues like error code 505, error code 495, error code 963, etc.
  • One click to fix error code 505. No technical skills required.
  • Supports all the new Motorola Edge 40 Neo devices like Galaxy S8, S9, etc.
  • Easy-to-understand instructions provided on each screen.

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Now, you just need to follow these Android repair steps to fix error code 505:

Note: Android repair needs to flash the system firmware, which may erase existing Android data. To prevent data loss, back up all the important data from Android to PC .

Step1: Download the Dr.Fone - System Repair (Android) program , install and launch it. The following interface will pop up.

make error code 505 disappear by android repair

Step2: Select the “Android Repair” among the 3 tabs, connect your Android to PC, and click “Start”.

select android repair option

Step3: Choose the correct device details from each field, confirm them and continue.

select correct device details to fix error code 505

Step4: Boot your Android in download mode, then start downloading the firmware of your device.

fix error code 505 in download mode

Step5: After the Motorola Edge 40 Neo device firmware is downloaded, the tool will start repairing your Android.

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fix error code 505 when firmware is downloaded

Step6: When your Android is repaired, the error code 505 will disappear.

error code 505 fixed successfully

Solution 2: Check whether Download Manger is ON or not

Many times download manager is set to disable due to which you are not able to download or install the app. So, it is required to make a check whether the download manager is set on or off. So that your installation process will work properly. The process to enable the download manager is as follows.

>Go to Settings

>Select the Application Manger or App (Option depends upon the Motorola Edge 40 Neo device)

At the top, an option will appear

>Swipe right till you locate Download manager at top of the screen of the Motorola Edge 40 Neo device

>Then Select Enable

Application Manger

Enabling download manager to give permission to the Motorola Edge 40 Neo device to start the download or installation process.

Solution 3: Updating to the latest version of OS of your Motorola Edge 40 Neo

Working with an old operating system is ok, but many times old version also creates some problem and is the main reason behind the occurrence of any bug or error. So, updating the older version act like a rescue to get rid of any such issue or bug. The Process of updation is quite simple; you just need to follow the below steps and your device is ready to get updated to the latest version. Steps are:

  • >Go to Settings
  • >Select about Phone
  • >Click on System Update
  • >Check for updates
  • >Click on Update
  • >Need to click on Install (if any update is available)

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update

Solution 4: Clearing the cache memory from Google services Framework and Google play store

While browsing data online or through Google play store some cache memory get stored for the fast access to the pages. Below mentioned simple steps will help you in clearing out the cache memory from Google services framework and Google play store.

Process to clear the Cache memory for Google Services Framework

  • >Go to Settings
  • >Select Applications
  • >Click on Manage Applications
  • >Click to select ‘ALL’
  • >Click on Google services framework
  • >Select ‘Clear data and clear cache’

That will remove the cache memory of your Google services framework

Steps to Cache memory of Google Play Store

  • >Go to Settings
  • >Applications
  • >Manage Applications
  • >Click to select ‘ALL’
  • >Select Google Play store
  • >Clear data and clear cache

It will clear the cache of Google play store

app info

Clearing the cache memory remove the extra temporary memory, thus free up space for the further installation process.

Solution 5: Reinstalling play store Updates

The reason behind the installation error code 505 might be Google play store updates.

Due to continuous updation of new apps and services Google Play store used to be flooded with so many updates or sometimes does not updated properly. That sometimes caused the problem in dealing with app installation. Resolving the issue is important to make your play store ready for future updation and installation.

Google Play store

  • >Go to Settings
  • >Visit Application Manager or Apps
  • >Select Google Play Store
  • >Click on Uninstalling Updates
  • >A Message will appear ‘Change play store app to factory version’- Accept it
  • >Now Open Google play store>It will refresh the updates within 5 to 10 minutes(So you need to keep your internet connection on while Google play store is updating its store for new updates.)

Click on Uninstalling Updates

Solution 6: Third party App

In the case, error 505 occur due to the installation of two or more apps with duplicate permission of data, as many times we use to install two similar kind of app that creates the situation where both seeking out for somewhat similar permissions for the installation. The manual finding is a long and tiring process. Then you can take the assistance of ‘Lucky Patcher App’ to find out which app is creating the conflict. This app will assist you in finding out the duplicity if any and then modifying it. Through this app, once you will find out which particular app is causing the conflict, then you can delete that conflicting app from your phone so that problem of error code 505 gets sort out.

Download link: https://www.luckypatchers.com/download/

lucky patcher

Note: If still, you are in the state of trouble to solve the issue of error code 505 then Google Play help center is here to look out all troubles related to app store and its service. You can check out the details by visiting the following link:

https://support.google.com/googleplay/?hl=en-IN#topic=3364260

Or call them at their call center number regarding the issue.

call center number

Bonus FAQ about Google Play error

Q1: What is a 505 error code?

The HyperText Transfer Protocol (HTTP) error 505: HTTP Version Not Supported response status code means that the HTTP version used in the request is not supported by the server.

Q2: What is a 506 error?

The 506 error code is a frequent error when operating the Google Play Store. You will sometimes see this error code when you are downloading an app. The app may seem to be downloading just fine when suddenly, near the end of the installation, an error occurs, and a message pops up saying, “App could not be downloaded due to an error 506.”

Q3: How to fix the 506?

Solution 1: Restart your device which can help solve most problems.

Solution 2: Remove the SD card safely.

Solution 3: Correct date and time if it is wrong.

Solution 4: Add your Google Account again.

Solution 5: Clear Google Play Store data and cache.

However, sometimes the five simple couldn’t work anymore. A system repair software can be helpful quickly. We really recommend the Dr.Fone - System Repair (Android) , only a few minutes, the error will be fixed.

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Conclusion

Not being able to download or install the app is very frustrating and time-consuming also. Therefore, in this article, we went through the reasons behind the occurrence error code 505 as well as resolving the issue by following five effective methods. I hope that you would be able to sort out the error 505 by following above methods thus would be able to install the application without further delay.

6 Fixes to Unfortunately WhatsApp has stopped Error Popups On Motorola Edge 40 Neo

Ever seen a wheel going on without cog? Similarly, WhatsApp has become the cog of our lives. Be it in the professional era or personal (gossips, oomph) stuffs, it is a crucial engaging kind of application. WhatsApp is the slow poison yet a useful tool used worldwide after call logs or messages. Imagining a day without is enough to put someone off. And if one has recently faced a problem in WhatsApp crashing or not opening, then it is enough to give a heart break. It can be due to Cache memory piled up, storage running out of space, WhatsApp components getting corrupted. In such a case, resolving the problem by using an effective solution is very important! Don’t worry and wander as we will provide impeccable range of fixes to bid bye to WhatsApp stopping problem.

You should start fixing the WhatsApp crashing issue with fixing the Android firmware. This is because the Android firmware components are many times the hidden culprit behind the problem of why a particular app stops working. And to fix these components in one click, you need Dr.Fone - System Repair (Android). It is one of the safest tools around in the market and works efficiently with Android system issues. It promises to bring your device back to normal and healthy state. Here are the benefits you get with this amazing tool.

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Android repair tool to fix firmware component issues

  • Fixes all kinds of Android system issues with ease
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  • Really easy to use and free from any virus infection
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  • Can be downloaded for free and repairs the Motorola Edge 40 Neo device in few easy steps

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Step 1: Download Dr.Fone Tool

To start repairing, go to the official website of Dr.Fone - System Repair (Android) and download it. Install it and then open the tool on your PC. To proceed, look for the “System Repair” tab and click on it.

whatsapp not opening - fix with drfone

Step 2: Choose the Right Tab

As the next step, you need to take the help of USB cable and then plug your device to the computer. Once connected appropriately, make sure to click on the “Android Repair” tab from the left panel.


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whatsapp not opening - choose repair tab

Step 3: Enter Details

Next will be the information screen. Simply enter the model, brand and other details. Check everything once and click on “Next”.

whatsapp not opening - enter device details

Step 4: Enter Download Mode

Subsequently, you need to go along with the onscreen instructions. This will boot your device in the download mode. The step is necessary to download the firmware. When you follow the steps, you need to click “Next”. The program will then start downloading the firmware.

whatsapp stopping - enter download mode

Step 5: Repair Android

Now, you just have to sit back and relax. The program will begin to repair your device. Wait until you get the notification for completion.

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Cause 2: Cache conflict

The purpose of Cache in a device is to keep the track of frequently used data and information of an application. And when there are the files or data that are corrupted in the cache, this might raise the “Unfortunately WhatsApp has stopped” error. Therefore, you need to clear the WhatsApp data if the above method went futile. Here are the steps.

  • Open “Settings” and go to “App Manager” or “Apps & Notifications” or “Applications”.
  • Now, from the list of all applications, choose “WhatsApp”.
  • Click on “Storage” and tap “Clear Data”.

whatsapp stopping - fix cache conflict

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Cause 3: WhatsApp components corruption

A lot of times, the WhatsApp crashes due to the corrupted components of WhatsApp. In such case, all you need to do is uninstall and install the WhatsApp again. This is how you do it.

  • Uninstall the app right away from your Homescreen or from the “Settings” > “Applications” > “All” > “WhatsApp” > “Uninstall” (for some phones).
  • Go to “Play Store” and search “WhatsApp” on the search bar.
  • Tap on it and start downloading followed by installing it.

whatsapp stopping - fix component corruption

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Cause 4: Not Enough Storage on your Phone

Insufficient storage could be the other reason why for your WhatsApp has stopped. When your device starts running out of space, some apps may not be able to operate properly for their functions take up space in the Motorola Edge 40 Neo device. And probably WhatsApp is one of them. If the space is the case with you, we suggest you the following two things to go with.

  • Firstly, go to Settings and check the storage. Make sure it is enough i.e. at least 100 to 200MB.
  • Secondly, start eliminating the apps that are no longer needed. This will indeed create more space in your device and will let your WhatsApp wok properly.

Cause 5: Gmail Account no longer valid or hacked

It is a well-known fact that Android device and Gmail account go hand in hand. To run the Motorola Edge 40 Neo device smoothly, it is always asked to enter your Gmail address for further configurations. And when WhatsApp stops on your device, the reason might be your Gmail account. Most probably it is not valid now or maybe hacked. If this is the case, we suggest you to log out and log in with some another Gmail account.

  • Log out by opening “Settings” and tap on “Accounts”.
  • Choose your Google account and tap on “REMOVE ACCOUNT”.

whatsapp stopping - fix gmail account

Now, you can login again and check if WhatsApp works or not.

Cause 6: WhatsApp Incompatible with your Android Phone

If still nothing works and your WhatsApp keeps stopping, most likely the reason is the incompatibility of your WhatsApp with your device. In such case, the thing that comes to your rescue is mod WhatsApp version like GBWhatsApp. It is a mod app which is similar to WhatsApp but in a more modified way. With this, a user gets more functionalities and customizable settings when compared to WhatsApp.

If you’re wondering how you can find this app and install, you should keep reading.

To find GBWhatsApp:

Since you can look for this mod app on the Play Store, here are some of the other secure places from where you can download apk file for this GBWhatsApp. Note down these websites to get GBWhatsApp downloaded if WhatsApp has stopped.

  • Latest Mod APKs
  • UptoDown
  • Android APKs Free
  • Soft Alien
  • OpenTechInfo

To Install GBWhatsApp:

Now that you have decided where to download the apk file, these are the following steps that you should follow to install it on your phone. Please have a look:

  • Firstly, open “Settings” on your device and go to “Security”. Turn the “Unknown Sources” option. Doing this will let you install the apps from other locations than Play Store.

whatsapp stopping - fix by installing gbwhatsapp

  • Using the browser on your phone, download the app from any of the aforementioned website.
  • Launch the GBWhatsApp apk and follow the onscreen instruction in order to install. You need to go in a similar way as you do in mormal WhatsApp app.

whatsapp stopping - launch gbwhatsapp

  • Simply proceed with entering your name, country and contact number. The app will verify your account. You are now ready to use this app.

whatsapp stopping - enter the name

How to Fix Unfortunately, Contacts Has Stopped Error on Motorola Edge 40 Neo

Have you recently noticed a message stating “Contacts has stopped”? This is enough to take away all your peace. As, our native contacts app stashes all our useful contacts which are time and again needed by a user. It’s malfunctioning is enough to give us chills. But, why the Motorola Edge 40 Neo or any other Android device incurs such problems?

It can occur while you launch the app or while you’re in the app already finding the required contact or when any other application is trying to gain access to it. So, to rage a battle with this issue, you need to seek help of some powerful methods in killing down the issue of contacts app crashes. And, the best part is that you’ve secured yourself by reaching the right place. We will be taking an in-depth discussion on several methods that may prove to be helpful. Let’s read them up here now.

Part 1: Get Android system fixed in one click

We’re always in search of a method that provides handy solution in a quite speedy and hassle-free manner. There are hundreds of tips and tricks for the same. You never know the possibility of firmware being the major drawback. No amount of manual methods can beat the performance of Dr.Fone - System Repair (Android).It is capable of providing 100% solution to any kind of issues, your phone gets troubled with. It is designed with the technology of combating the problem of black screen of death, app crashes and several other issues. In just a single-click, ward off the issue and free your device with errors

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In this tutorial, we will learn the methodology of addressing the contacts keep stopping problem and gain triumph over it.

Step 1: Load program and draw connection of device

Download Dr.Fone - System Repair (Android) on PC. While program installs, use USB cable to connect device with system. From interface, tap on “System Repair” main window.


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Step 2: Opt for Android Repair option

You’ll be directed to the “System Repair” screen where you have to opt for “Android Repair” options appearing over the left panel of the program. After that, do not forget to press “Start”.

contacts stopping on samsung - android repair

Step 3: Key in device information

From following screen, fill the fields of “Brand”, “Name”, “Model”, “Country” and several other parameters. Then, tap on “Next” option to proceed further.

contacts stopping on samsung - enter info

Step 4: Download Firmware package

Just follow the on-screen steps for booting your Motorola Edge 40 Neo into download mode. Then, hit the “Next” button to proceed with downloading the most suitable firmware package for your Motorola Edge 40 Neo.

contacts stopping on samsung - download firmware

Step 5: Repair Android phone

Once the software downloads, the program will automatically repair any issues irking over your phone. Now, your phone is all free from contacts error.

contacts stopping on samsung - start android repair

Part 2: 9 Common ways to fix “Unfortunately, Contacts Has Stopped”

2.1 Restart Android system

Our response to any minuscule issue is straightaway restarting phone. This helps in clearing out any problem that might have disrupt the functioning of phone. So, to fix the problem of “Contacts app won’t open”, you too can try out your hand in this method.

  1. Get hold of your Android system and long press the power button.
  2. This will fadeout the main screen and showcase several options from where you’ve to tap on “Reboot/Restart” mode.

contacts app stopping - retart android

Now, your device will quickly reboot the Motorola Edge 40 Neo device. Once, the Motorola Edge 40 Neo device regains its normal state, check whether the issue is coming again or not.

2.2 Clear cache and data of Contacts app

The cache memory basically stashes the copies of the concerned application. It is indeed a streak of copies of the desired app storing information and incurring additional space on the storage. This might be the reason why the contact app crashes rapidly on your Motorola Edge 40 Neo. Hence, it can prove to be a good remedy for this problem. Just follow down the steps mentioned below-

  1. First of all, go to “Settings” application from the app drawer or from the notification panel.
  2. Now, surf and select for “Applications” or “Apps & notifications”.
  3. Here, you need to browse for “Contacts” app and open it.
  4. On “Contacts” app, just tap on “CLEAR CACHE” and “CLEAR DATA” button. This will prompt the cache memory to be cleared.

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contacts app stopping - clear cache

2.3 Wipe cache partition

As we know the cache memories are the temporary files build by the firmware. These are of little importance as they are bound to become a bit more corrupted in nature. And sometimes, may indirectly become a hurdle for the working of contacts app. It is good if the Motorola Edge 40 Neo device is cleared off from the caches. Instead of manually wiping down the cache memory, we will understand how to clear off the cache partition in the following steps.

  1. From device, just power off your device. Then, press the “Volume Down + Power” button with “Home” combinations together.
  2. In a moment’s time, lose fingers from the “Power” button but do not release fingers from “Volume Down” and “Home” buttons.
  3. Once you view the “Android System Recovery” screen, just lose the “Volume Down” and “Home” buttons.
  4. Over the options available, just opt for “wipe cache partition” by tapping the “Volume down” button until the desired option is highlighted.
  5. Finally, push the “Power” key to give consent to the selection.

contacts app stopping - wipe cache partition

  1. After, the process is through there will be an option for “Reboot System Now”. Tap on it and restart the Motorola Edge 40 Neo device.

2.4 Disable Google+ app

The root cause for detecting any problem is not very easy. You never know the overloading of Google + application might have directly impacted contacts app crashes. To resolve it, disabling it may prove to be a helpful solution. Here is the quick reference for disabling Google+ application.

  1. First of all, visit “Settings” from your Motorola Edge 40 Neo.
  2. In “Settings”, visit the “Application Manager” or “Applications” menu and browse for “Google +” app.
  3. From the application main page, you can choose to do either of the methods:
  • Either, completely disable the application to work by pressing on “Force stop” or “Disable” feature.
  • Or, brush away the unnecessary cache piled up on your storage by using “Clear Cache” functionality.

There will be a prompt stating that the application may misbehave. However, you must disable the feature and check whether it worked out for you or not.

contacts app crashing - clear google+ cache

2.5 Update your device software

Many a times, we skip updating our device software thinking it is of less importance. In fact, one must not miss out the updates that occurs in phone. As, without the updates, the scope of some applications are affected to some extent. For its better functioning and avoiding issues like “contacts keep stopping”, here is how you should update device software.

  1. First and foremost, head on to “Settings” menu. Over there, click on “About Device”.
  2. There, you need to tap over “Software Update”.

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contacts app crashing - check updates

The device will now check whether there are any updates available for your device. If yes, then update application right away.

2.6 Reset App Preferences

As stated, the malfunctioning of contacts can be due to be any unexpected reason. Hence, users can opt for resetting app preferences. This may prove to be helpful in brushing away the issue of “Contacts app won’t open”.

  • Launch “Settings” app and surf for “Apps” or “Applications” option on your Motorola Edge 40 Neo.
  • Just, tap over the three dots appearing at the upper right section and then tap on “Reset app preferences”.
  • At last, just select “Reset default apps”.


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contacts app not responding - reset preferences

2.7 Delete voicemail

Do you happen to exchange voicemails quite often? It can trigger to be the reason for contact app crashes. If your device happens to have a bulk of voicemails, you must get rid of them sooner or later. As, these might standout to be the prime reason for contacts stopping on Motorola Edge 40 Neo. If you’re unaware about the procedure of removing all kinds of voicemails, you can proceed to make use of the following steps.

  1. Start with, launching the “Google Voice” app.
  2. From there, duly opt for “Voicemail”.
  3. Just click on the press menu option and at last select “Delete” option.

2.8 Uninstall the downloaded apps

Some applications contain some unwanted advertisements and some elements of malware. This can be enough for disrupting the functionality of the built-in contact app won’t open. It is crucial for your phone to be detoxed from such elements. You need to manually scrap off such applications. Do, ensure to download the application from the genuine source for future use.

  • On your Motorola Edge 40 Neo, just go to “Home” screen and tap on “Apps” icon.
  • Then, tap on “Settings” icon followed by going to “Applications” or “Apps & Preferences” menu.
  • After that, tap on “Menu icon” which will showcase the apps installed on device.
  • Simply, open the app and hit the “Uninstall” button to brush away that app. Repeat the same with other application(s).

Now, check whether you’ve fought the battle with the problem or not.

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contacts app not responding - delete app

2.9 Reset to Factory Settings

Last but not least, if all the methods falls flat to resolve the issue of contacts app won’t open. Then, it might be your device has some internal problem. This can be any software crash which might not be fixing with the aforementioned steps. That is where reset to factory settings may prove to be a good option. With this method, your phone will be cleared of all the components, settings and everything present in it. Here are is the comprehensive tutorial for biding bye to the problem of contacts app won’t open.

Note: Do ensure to take a backup of all the data available in your device. As, we don’t want you to regret afterwards.

  • Just go to “Settings” and surf and select “Backup & Reset” option.
  • You need to toggle on the option for performing the backup on your Google account.
  • Then, tap on “Reset” button and then tick mark the option for resetting your phone.

contacts app not responding - factory settings


  • Title: 6 Solutions to Fix Error 505 in Google Play Store on Motorola Edge 40 Neo | Dr.fone
  • Author: Ariadne
  • Created at : 2024-07-30 07:44:59
  • Updated at : 2024-07-31 07:44:59
  • Link: https://howto.techidaily.com/6-solutions-to-fix-error-505-in-google-play-store-on-motorola-edge-40-neo-drfone-by-drfone-fix-android-problems-fix-android-problems/
  • License: This work is licensed under CC BY-NC-SA 4.0.