6 Solutions to Fix Error 505 in Google Play Store on Vivo Y78+

In case you are receiving the error code 505 while downloading an application from Google play store and have no clue what is it, then this is the right article for you. In this article we are covering the reasons behind the occurrence of Google play error 505. Not only that, we are also providing 6 solutions to fix the error code 505. Usually, this error is seen with Android 5.0 Lollipop version and occurs at the time when you try to install the already downloaded application making it hard to run the app.

Such an error is a kind of permission error. That is, in case you have two similar kinds of applications such as banking apps and both looking for similar kind of permission, causes conflict error named as error 505.

The occurrence chance is more in the old operating systems, 4 KitKat, Android version 4. Let us then proceed to know more about this error 505.

Part 1: Reasons for Google Play error 505

As per the report by some users, error 505 occurs in certain apps such as Weather App, SBI, ITV, Adobe Air 15, We Chat etc.

To have the right idea about the problem, we have listed all the reasons of it occurrence below:

• Google play store is not updated or refreshed (Causes the error during the downloading process)
• Due to installation of an outdated version (In case your Android version is outdated may result in error in the installation process)
• Cache memory(Is the redundant data occurs due to search history)
• Application is not compatible with the Android OS (If the app you are downloading is not the updated may cause error)
• Adobe air app
• Data crash (Many time app or Google play store crashed crashes after downloading it, reason may be some bugs, so many apps are open, less memory etc.)

Now that we know the reasons, let us also learn about the solutions that will guide you to resolve the error code 505.

Part 2: 6 Solutions to fix error code 505

Any error that occurs during downloading or installation process not only hinders with the new app but also takes a large amount of our time to solve the issue. To check that, let us go through the 6 solutions one by one.

Solution 1: One click to make error code 505 disappear

The most common cause for error code 505 pop-up is that Android system files that underpin the Google Play module are corrupted. To make error code 505 disappear in this condition, you should have your Android system repaired.

Dr.Fone - System Repair (Android)

One click to repair Android system and make error code 505 disappear

• Fix all Android system issues like error code 505, error code 495, error code 963, etc.
• One click to fix error code 505. No technical skills required.
• Supports all the new Vivo Y78+ devices like Galaxy S8, S9, etc.
• Easy-to-understand instructions provided on each screen.

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Now, you just need to follow these Android repair steps to fix error code 505:

Note: Android repair needs to flash the system firmware, which may erase existing Android data. To prevent data loss, back up all the important data from Android to PC .

Step1: Download the Dr.Fone - System Repair (Android) program , install and launch it. The following interface will pop up.

Step2: Select the “Android Repair” among the 3 tabs, connect your Android to PC, and click “Start”.

Step3: Choose the correct device details from each field, confirm them and continue.

Step4: Boot your Android in download mode, then start downloading the firmware of your device.

Step5: After the Vivo Y78+ device firmware is downloaded, the tool will start repairing your Android.

Step6: When your Android is repaired, the error code 505 will disappear.

Solution 2: Check whether Download Manger is ON or not

Many times download manager is set to disable due to which you are not able to download or install the app. So, it is required to make a check whether the download manager is set on or off. So that your installation process will work properly. The process to enable the download manager is as follows.

>Go to Settings

>Select the Application Manger or App (Option depends upon the Vivo Y78+ device)

At the top, an option will appear

>Swipe right till you locate Download manager at top of the screen of the Vivo Y78+ device

>Then Select Enable

Enabling download manager to give permission to the Vivo Y78+ device to start the download or installation process.

Solution 3: Updating to the latest version of OS of your Vivo Y78+

Working with an old operating system is ok, but many times old version also creates some problem and is the main reason behind the occurrence of any bug or error. So, updating the older version act like a rescue to get rid of any such issue or bug. The Process of updation is quite simple; you just need to follow the below steps and your device is ready to get updated to the latest version. Steps are:

• >Go to Settings
• >Select about Phone
• >Click on System Update
• >Check for updates
• >Click on Update
• >Need to click on Install (if any update is available)

Solution 4: Clearing the cache memory from Google services Framework and Google play store

While browsing data online or through Google play store some cache memory get stored for the fast access to the pages. Below mentioned simple steps will help you in clearing out the cache memory from Google services framework and Google play store.

Process to clear the Cache memory for Google Services Framework

• >Go to Settings
• >Select Applications
• >Click on Manage Applications
• >Click to select ‘ALL’
• >Click on Google services framework
• >Select ‘Clear data and clear cache’

That will remove the cache memory of your Google services framework

Steps to Cache memory of Google Play Store

• >Go to Settings
• >Applications
• >Manage Applications
• >Click to select ‘ALL’
• >Select Google Play store
• >Clear data and clear cache

It will clear the cache of Google play store

Clearing the cache memory remove the extra temporary memory, thus free up space for the further installation process.

Solution 5: Reinstalling play store Updates

The reason behind the installation error code 505 might be Google play store updates.

Due to continuous updation of new apps and services Google Play store used to be flooded with so many updates or sometimes does not updated properly. That sometimes caused the problem in dealing with app installation. Resolving the issue is important to make your play store ready for future updation and installation.

• >Go to Settings
• >Visit Application Manager or Apps
• >Select Google Play Store
• >Click on Uninstalling Updates
• >A Message will appear ‘Change play store app to factory version’- Accept it
• >Now Open Google play store>It will refresh the updates within 5 to 10 minutes(So you need to keep your internet connection on while Google play store is updating its store for new updates.)

Solution 6: Third party App

In the case, error 505 occur due to the installation of two or more apps with duplicate permission of data, as many times we use to install two similar kind of app that creates the situation where both seeking out for somewhat similar permissions for the installation. The manual finding is a long and tiring process. Then you can take the assistance of ‘Lucky Patcher App’ to find out which app is creating the conflict. This app will assist you in finding out the duplicity if any and then modifying it. Through this app, once you will find out which particular app is causing the conflict, then you can delete that conflicting app from your phone so that problem of error code 505 gets sort out.

Download link: https://www.luckypatchers.com/download/

Note: If still, you are in the state of trouble to solve the issue of error code 505 then Google Play help center is here to look out all troubles related to app store and its service. You can check out the details by visiting the following link:

https://support.google.com/googleplay/?hl=en-IN#topic=3364260

Or call them at their call center number regarding the issue.

Bonus FAQ about Google Play error

Q1: What is a 505 error code?

The HyperText Transfer Protocol (HTTP) error 505: HTTP Version Not Supported response status code means that the HTTP version used in the request is not supported by the server.

Q2: What is a 506 error?

The 506 error code is a frequent error when operating the Google Play Store. You will sometimes see this error code when you are downloading an app. The app may seem to be downloading just fine when suddenly, near the end of the installation, an error occurs, and a message pops up saying, “App could not be downloaded due to an error 506.”

Q3: How to fix the 506?

Solution 1: Restart your device which can help solve most problems.

Solution 2: Remove the SD card safely.

Solution 3: Correct date and time if it is wrong.

Solution 4: Add your Google Account again.

Solution 5: Clear Google Play Store data and cache.

However, sometimes the five simple couldn’t work anymore. A system repair software can be helpful quickly. We really recommend the Dr.Fone - System Repair (Android) , only a few minutes, the error will be fixed.

Conclusion

Not being able to download or install the app is very frustrating and time-consuming also. Therefore, in this article, we went through the reasons behind the occurrence error code 505 as well as resolving the issue by following five effective methods. I hope that you would be able to sort out the error 505 by following above methods thus would be able to install the application without further delay.

7 Solutions to Fix Error Code 963 on Google Play Of Vivo Y78+

People are increasingly complaining about Google Play Error Codes which pop-up during downloading, installing or updating an App via Google Play Store. Amongst these, the most recent and common one being Error Code 963.

Google Play Error 963 is a typical error which shows up not only when you try to download and install an App but also during App update.

Error 963 cannot be attributed to a particular App or its update. It is a Google Play Store error and is experienced by Android users across the world.

Error Code 963, just like any other Google Play Store errors, is not something difficult to deal with. It’s a minor glitch which can be fixed easily. There is no need to worry or panic if you see Error 963 on Google Play Store preventing your favorite App from downloading or updating.

Read on to find out more about the Google Play Error 963 and best ways to fix it.

Part 1: What is Error Code 963?

Error 963 is a common Google Play Store error which basically hinders Apps from downloading and updating. Many people get worried when Error Code 963 does not let them install new Apps or update existing ones. However, please understand that Google Play Error is not such a big deal as it may sound and can be overcome easily.

Error 963 pop-up message reads as follows: “cannot be downloaded due to an error (963)” as shown in the image below.

A similar message shows up even while you are trying to update an App, as shown in the screenshot below.

Error Code 963 is basically an outcome of data crash which mostly is seen in cheaper smartphones. There might another reason for Error 963 preventing Apps from downloading and updating, which is Google Play Store Cache being corrupted. People also speculate SD Card related issues as many-a-times external memory enhancer chips do not support large Apps and their updates. Also, Error 963 is very common with HTC M8 and HTC M9 smartphones.

All these reasons and more can handle with ease and you can continue to use Google play services smoothly. In the following segment, we will discuss various fixes to cure the problem to enable to you download, install and update Apps on your device normally.

Part 2: Easiest solution to fix Error Code 963 on Android

When it comes to the most convenient solution to fix error 963, Dr.Fone - System Repair (Android) cannot be missed. It is the most productive program that covers a wide range of Android issues. It ensures full safety while performing and one can fix the Android issues in a hassle-free way.

Dr.Fone - System Repair (Android)

One click to fix Google Play error 963

• The tool is recommended for its higher success rate.
• Not just Google Play error 963, it can fix a large number of system issues including app crashing, black/white screen etc.
• It’s considered as the first tool that offers one-click operation for Android repairing.
• There’s no technical expertise needed to use this tool.

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This section will provide you the tutorial guide for how to fix error code 963.

Note: Before moving to solve the error 963, we would like to inform you that the process may result in wiping away your data. And therefore, we suggest you to make backup of your Vivo Y78+ prior to fixing this Google Play error 963.

Phase 1: Connecting and preparing the Vivo Y78+ device

Step 1 – To begin fixing error 963, run Dr.Fone after downloading and installing it on your PC. Now, pick out the ‘System Repair’ tab from the main screen. Thereupon, with the help of a USB cable, make connection between your Vivo Y78+ and PC

Step 2 – On the left panel, you’re supposed to choose ‘Android Repair’ and then click the ‘Start’ button.

Step 3 – On the following screen, you need to choose the appropriate details for your device like the name, brand, model, country/region etc. Later, go for warning confirmation and hit ‘Next’.

Phase 2: Taking Android device in Download mode for repairing

Step 1 – It is essential to get your Vivo Y78+ or tablet entered in Download mode. For this, following are the steps to be taken:

If the Vivo Y78+ device contains Home button:

• Turn the Vivo Y78+ device off and then keep holding the ‘Power’, ‘Volume Down’ and ‘Home’ buttons altogether for about 10 seconds. Next, release them all and push the ‘Volume Up’ key. This way, your device will enter the Download mode.

If the Vivo Y78+ device contains no Home button:

• Switch off your phone/tablet and press the ‘Volume Down’, ‘Bixby’ and ‘Power’ buttons for 10 seconds. Leave the buttons and then press the ‘Volume Up’ button for entering download mode.

Step 2 – Press the ‘Next’ button and then the program will commence the firmware downloading.

Step 3 – Upon successful downloading and verification of the firmware, the process of Android device repairing will begin automatically.

Step 4 – Within a while, the Google play error 963 will be vanished.

Part 3: 6 Common Solutions to fix Error Code 963

Since there is no specific reason for Error Code 963 to occur, similarly there is no one solution to the problem. You may use any one of them below or try them all to never see Error Code 963 on your device.

1. Clear Play Store Cache and Play Store Data

Clearing Google Play Store Cache and Data basically means keeping Google Play Store clean and free from trouble-making data stored in respect of it. It is advisable to carry out this process regularly to prevent Errors like Error Code 963 from occurring.

Follow the steps given below to fix  Error Code 963:

Visit “Settings” and select “Application Manager”.

Now select “All” to see all downloaded and built-in Apps on your device.

Select “Google Play Store” and from the options that appear, tap on “Clear Cache” and “Clear Data”.

Once you are done clearing Google Play Store Cache and Data, try to download, install or update the App facing Google Play Error 963 again.

2. Uninstall updates for Play Store

Uninstalling Google Play Store updates is an easy and quick task. This method is known to have helped many as it brings back the Play Store to its original state, free from all updates.

Visit “Settings” and select “Application Manager”.

Now select “Google Play Store” from “All” Apps.

In this step, click on “Uninstall Updates” as shown below.

3. Shift the App from SD Card to device’s memory

This method is strictly for certain Apps which cannot be updated because they are stored on an external memory card, i.e., SD Card. Such memory enhancing chips do not support large Apps and due to a shortage of space prevents them from updating. It advisable to move such Apps from the SD Card to the Vivo Y78+ device’s internal memory and then try to update it.

Visit “Settings” and select “Apps”.

From “All” Apps click on the App which is unable to update.

Now click on “Move to Phone” or “Move to internal storage” and try to download its update again from the Google Play Store.

Try updating the App now. If the Apps’s update does not download even now, DO NOT worry. There are three more ways to help you.

4. Unmount your external Memory Card

Error Code963 may also occur due to an external memory chip used in your device to enhance its storage capacity. This is very common and can be dealt with by unmounting the SD Card temporarily.

To unmount your SD Card:

Visit “Settings” and keep scrolling downwards.

Now select “Storage”.

From the options that appear, select “Unmount SD Card” as explained in the screenshot below.

Note: If the App or its update downloads successfully now, do not forget to mount the SD Card back.

5. Remove and Re-add your Google account

Deleting and re-adding your Google account in might sound a little tedious but it does not take much of your precious time. Moreover, this technique is very effective when it comes to fixing Error  Code 963.

Carefully follow the steps given below to remove and then re-add your Google account:

Visit “Settings”, under “Accounts” select “Google”.

Select your account and from the “Menu” select “Remove account” as shown below.

Once your account is removed, follow the steps given hereunder to add it back again after a few minutes:

Go back to “Accounts” and select “Add Account”.

Select “Google” as shown above.

In this step feed in your account details and your Google account will be configured once again.

6. Special technique for HTC users

This technique is specially crafted fro HTC smartphone users who frequently face Google Play Error 963.

Follow the step-by-step instructions given below to uninstall all updates for your HTC One M8 Lock Screen App:

Visit “Settings” and find “HTC Lock Screen” under “Apps”.

Now click on “Force Stop”.

In this step, Click on “Uninstall Updates”.

This remedy is as simple as it sounds and has helped many HTC users to get rid of Error 963.

Google Play Errors are a very common phenomenon these days, especially Error Code 963 which usually occurs in the Google Play Store when we try to download, install or update an App. There is no need to worry if you see Error Code 963 pop-up on your screen as your device and its software are not to be blamed for Error 963 to suddenly surface. It is a random error and can be fixed easily by you. You do not need any technical assistance to deal with the issue. All you need to do is follow the steps introduced in this article to use Google Play Store and its services smoothly.

How to Resolve Vivo Y78+ Screen Not Working

Nothing is more frustrating than your phone’s touch screen becoming unresponsive. Given the importance of smartphones in daily work, a phone with a touch screen not working can badly affect your routine. It is an issue found in most smartphone brands, even among Vivo Y78+ phones, known for their efficient performance. If your Vivo Y78+ screen is not working, it can be an exhausting experience.

Luckily for your, multiple ways are available to resolve this issue. This article will list six fixes for resolving the Vivo Y78+ not working issue. It will also discuss the reasons behind this issue in detail and provide a list of tips to avoid it in the future.

Part 1: What Causes Vivo Y78+ Screen Unresponsive?

Answering what causes Vivo Y78+ screen unresponsiveness is difficult. Many reasons, ranging from minor bugs to serious hardware issues, can cause it. To find out the exact or near exact reason, you will have to review your device’s activity before this issue occurs. You can use the following common reasons behind the Vivo Y78+ 6T touch screen not working as the basis of your investigation:

1. Touchscreen Calibration

Excessive smartphone use can cause the touchscreen to go out of the required settings. It means until the touch screen is not recalibrated properly, the touch not working issues will continue to pop up.

2. Battery Issue

If your device’s battery is damaged or is at the end of its lifespan, it can cause the touch screen not responding issues. Moreover, the low battery and issue with the charging port can also lead to this problem.

3. Corrupted System Files

The presence of corrupted system files is also a significant cause of such issues. These corrupted files can also lead to serious performance issues on your phone.

4. Conflicting Settings

It is also possible that the conflicting settings in your device are causing this issue. These settings can range from touch sensitivity to screen refresh rate. Unless these conflicts are removed, the touchscreen performance will continue to degrade.

Part 2: The Common Solutions to Solve a Vivo Y78+ Screen Unresponsive

Fixing the Vivo Y78+screen not working is easy as long as it is not a serious hardware issue. While there are multiple ways to solve this problem, we have chosen the 6 most common and easy solutions. Listed below are the 6 common solutions to solve a Vivo Y78+ screen unresponsive:

Solution 1. Restart the Vivo Y78+ Phone

As with any other issue or device, the first fix you should always try first is to restart your device. It is the best solution to fix the Vivo Y78+ not working issue if temporary bugs and glitches are the reason behind it. When you restart your device, it flushes out all temporary bugs and glitches while resetting your device’s processes. Use this guide to restart your Vivo Y78+ device:

Instruction: Press and hold the “Power” button for a couple of seconds until it turns off. Wait a few moments and then use the “Power” button to turn on the Vivo Y78+ device. In some of the Vivo Y78+ devices, you also have to use the “Volume Down” button along with the “Power” button to restart the Vivo Y78+ device.

Solution 2. Check the Charging Port and Battery

The issues with the battery of your Vivo Y78+ 5 can also lead to Vivo Y78+ not working. It can be due to your device’s low or near-empty battery. While in some cases, serious issues with the battery can also be behind this problem. Similarly, the reason behind your phone’s touch not working can be charging port issues.

Thus, you should check and clean your device’s charging port and see if it resolves the problem. Moreover, turn off your device, charge it, and then restart it to check if the touch screen not working issue is gone.

Solution 3. Contact the Vivo Y78+ Customer Support

Contacting Vivo Y78+ customer support can also help resolve the Vivo Y78+ screen not working problem. It is especially helpful if you are unable to find the cause and want to seek an expert opinion. The Vivo Y78+ customer support will help you find the issue and recommend a solution.

It is an excellent option if your Vivo Y78+ device’s touch is not working due to hardware issues. They can help guide you to a suitable service center to fix your phone and resolve this issue.

Solution 4. Wipe the Cache of Your Vivo Y78+ Device

A common reason for Vivo Y78+ Nord being stuck on the loading screen is the filled cache partition. If you do not clean out the cache partition of your Vivo Y78+ device, its performance will degrade. As a result, your device will experience issues like the touch screen not working or getting stuck at the loading screen. Here is how you can clear the cache of your Vivo Y78+ device:

Step 1: Turn off your device by pressing and holding the “Power” button. Once it is turned off, press and hold the “Power” and “Volume Down” buttons until you see the Vivo Y78+ logo.

Step 2: Now, enter your phone’s PIN or pattern and choose a language. After selecting the language, choose “Wipe data and cache.”

Step 3: Select “Wipe cache” on the next screen and confirm the action through “Yes” in the ensuing window. Once the process is complete, choose “Reboot” to restart your device.

Solution 5. Reset to Factory Settings

Sometimes, clearing the cache partition doesn’t help resolve the touchscreen issue. In that case, You have to factory reset your Vivo Y78+ device. It is the best and last solution if other fixes haven’t worked and you can’t pinpoint the reason. Factory resetting your Vivo Y78+ will delete all phone data. Thus, you should create a proper backup before trying this fix. Follow these steps to factory reset your Vivo Y78+ in no time:

Step 1: Launch Settings on your Vivo Y78+ device and tap “System” to select “Reset Options.”

Step 2: In the “Reset Options,” select “Erase all data (factory reset)” and confirm the action by again pressing “Erase All Data.” It will start the factory reset process.

Solution 6. Replace the Old Screen with A New Screen

If none of the above-mentioned fixes have worked so far, you should replace the touch screen. Replacing the touch screen is recommended in case of hardware and severe software issues. However, it can be quite an expensive fix as new touch screens aren’t cheap. The prices for new touchscreens differ depending on the model. These prices start from $20 and go up to hundreds of dollars.

Part 3: How to Avoid Vivo Y78+ Screen being Unresponsive?

Protecting your Vivo Y78+ device against system issues like touch not working is not difficult. While it is true that you can’t 100% avoid such problems, the risks can still be reduced to a great extent. To prevent your Vivo Y78+ screen from being unresponsive, here are some tips you can follow:

• ****Regular Updates:****You should always ensure that your Vivo Y78+ device runs on the latest software version available. It can help prevent bugs or glitches that might cause the screen to become unresponsive.
• ****Device Protection:****It is also essential that you use a good quality phone case and screen protector. These will protect your Vivo Y78+ device from physical damage. Drops, bumps, or scratches can damage the screen and make it unresponsive.
• ****Delete Unnecessary Apps:****If you have too many apps on your Vivo Y78+ devices, it can cause screen unresponsiveness issues. Thus, you should only install the apps you need and delete the apps that are no longer needed.
• ****Use Dr.Fone 13:****Having a professional tool like Fone in your arsenal helps a lot in protecting against system issues. If a system issue is able to pass through, Dr.Fone has the ability to resolve the issue in a matter of seconds. Moreover, it is a complete smartphone tool with data transfer, location changer, and system repair features.

A new version of Dr.Fone is expected to release in the latter half of this month. The new version will include many improvements, advanced features, and increased device support. Furthermore, it will also have a better and more user-friendly interface.

Conclusion

To sum up this article, it can be said that issues like Vivo Y78+ not working are part of life. These issues can occur anytime and are hard to completely protect against. Thus, having a problem solver like Wondershare Dr.Fone is the best choice. It will not only help you safeguard against system issues but also resolve them if they occur.

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