7 Fixes for “Unfortunately, Phone Has Stopped” on HTC U23

Encountering issues with the Phone app is never welcoming. Being one of the useful apps, seeing it crashing and unresponsive gives sheer despondency. If talked about the triggering points, they are numerous. But the central point is what to do when the Phone app keeps crashing. In this article, we have discussed this issue in detail. To know this and more about why the “Unfortunately, Phone has stopped” error crops up, read this article and get the problem sorted on your own.

Part 1: When can the “Unfortunately, Phone has stopped” error come?

First things first! You need to stay updated on why the Phone app keeps stopping or crashing before jumping to any solution. Following are the points when this error comes up to annoy you.

• When you install a custom ROM, the issue might occur.
• The upgrading of the software or incomplete updates can lead to crashing the Phone app.
• Data crashes can be another reason why this error shows up.
• Infection through malware and virus on your phone is also included when the Phone app might crash.

Part 2: 7 Fixes for the “Unfortunately, Phone Has Stopped” error

2.1 Open the Phone app in Safe Mode

First and foremost, the thing that can let you get rid of this trouble is Safe Mode. It is a feature that will end any excessive background functioning of the HTC U23 device. For instance, your device will be able to run sans any third-party apps when in Safe mode. Since the important functions and the naïve apps will be running on the HTC U23 device, you will get to know if it’s really a software glitch or not by running the Phone app in Safe mode. And this is the first solution we would recommend you make use of when the Phone app has stopped. Here is how to enable Safe Mode.

1. Switch off the HTC U23 phone first.
2. Now keep pressing the “Power” button until you see the HTC U23 logo on the screen.
3. Release the button and immediately press and hold the “Volume Down” key.
4. Leave the key once the HTC U23 device is in Safe mode. Now, the third-party apps will be disabled and you can check if the Phone app is still not responding or everything is fine.

2.2 Clear the cache of the Phone app

The cache should be cleaned timely if you want any app to work properly. Due to the constant usage, the temporary files get collected and may corrupt if not cleared. Hence, the next solution you should try when the Phone app keeps stopping is to clear the cache. Here are the steps to be performed.

1. Open “Settings” on your device and go to “Application” or “Apps”.
2. Now from the list of all applications, go to “Phone” and tap on it.
3. Now, click on “Storage” and choose “Clear Cache”.

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2.3 Update Google Play services

Since Android is created by Google, there must be some Google Play services that are crucial to run several system functions. And if attempting the previous methods isn’t of any use, try updating Google Play services when you find the Phone app stopped. For doing this, you need to make sure that automatic updates are turned on in Google settings. If not, enable it and get the apps including Google Play services updated for smoother functions.

2.4 Update the HTC U23 firmware

When the firmware is not updated, it may conflict with some apps and maybe that’s why your Phone app falls prey. Therefore, updating HTC U23 firmware will be a sane step that should be taken when the Phone app has stopped. Follow the below-mentioned steps and then check if the Phone app is opening or not.

1. Open “Settings” and go to “About Device”.
2. Now tap on “Software Updates” and check for the availability of the new update.

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1. Download and install it and then try to use the Phone app.

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2.5 Clear partition cache

Here is another resolution for the “Unfortunately Phone has stopped” error. Clearing the partition cache will remove the whole cache of the HTC U23 device and make it work like before.

1. Switch off your device to begin with and enter the recovery mode by pressing the “Home”, “Power” and “Volume Up” buttons.
2. The recovery mode screen will appear now.
3. From the menu, you need to choose “Wipe Cache Partition”. For this, you can use the Volume keys to scroll up and down.
4. To select, press the “Power” button.
5. The process will begin and the HTC U23 device will restart post it. Check if the problem still persists or it is finished. If unfortunately not, get to the next and the most productive solution.

2.6 Get the HTC U23 system repaired in one click

If still, the Phone app keeps stopping after trying everything, here is the most effective method that can surely help you. Dr.Fone - System Repair (Android) is a one-click tool that promises to repair Android devices hassle-free. Be it apps crashing, the black screen, or any other issue, the tool has no problem fixing any sort of issue. Here are the benefits of Dr.Fone - System Repair (Android).

Dr.Fone - System Repair (Android)

Android repair tool to fix “Unfortunately, Phone Has Stopped” on HTC U23 devices.

• It takes no special skills to operate it and fairly works to bring the Android system to normalcy.
• It shows great compatibility with all HTC U23 devices and other Android phones supporting over 1000 Android brands.
• Fixes any kind of Android issue without any complication.
• Easy to use and trusted by millions of users and therefore has a higher success rate.
• Can be downloaded freely and friendly user interface.

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How to fix crashing Phone app using Dr.Fone - System Repair (Android)

Step 1: Get the Software Installed

Click the “Start Download” button to download the tool on your computer, and then open the program to begin the repair, click on “System Repair”.

Step 2: Plug the Phone with PC

Take your original USB cord and then connect your HTC U23 to the computer. When the HTC U23 device is connected, click on “Android” from the two tabs > click “Start”

Step 3: Enter the Details

As the next step, enter some important details on the next screen. Be sure to enter the right name, brand, and model of the HTC U23 device. When done everything, verify once and click on “Next”.

Step 4: Downloading Firmware

Downloading firmware will be the next step. Prior to this, you have to go through the instructions given onscreen to enter the DFU mode. Please click on “Next” and the program will bring the suitable firmware version and start downloading it.

Step 5: Get the HTC U23 device Repaired

When you see the firmware has been downloaded, the issue will begin to get resolved. Hang on and wait until you get notified for the repair of the HTC U23 device.

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2.7 Factory reset

If none of the above methods worked for you, the last resort you are left with is a factory reset. This method will wipe everything from your device and make it function like normal. We also suggest you make a backup of your data if it is important so as to prevent the loss. Here is how to do this to fix the crashing Phone app.

1. Open “Settings” and go to the “Backup and Reset” option.
2. Look for “Factory data reset” and then tap on “Reset phone”.
3. Within a while, your device will go through resetting and boot up to normalcy.

safe & secure

HTC U23 Not Receiving Texts? 10 Hassle-Free Solutions Here

If you are using an HTC U23, you might have encountered the issue of not receiving texts. This issue can be quite frustrating, as it prevents you from staying connected with your friends and family. However, there are several ways to fix this issue and get your texts back up and running. In this article, we will show you some of the best solutions to fix the issue of not receiving texts on HTC U23.

It is very common that the Android messaging app is not working on many devices especially broken devices . People often encounter this issue in HTC U23 phones, even the latest ones.

You might find lots of people online stating I can’t receive text messages on Android. And usually, people don’t find a legit solution for this issue. If you are also experiencing this sort of issue on your HTC U23s, then don’t panic. We have a series of methods that can supposedly fix the problem. But at first, we will learn what the main reasons this problem arises are and how do you know that it is consistent not some random error.

Take a look at the sections below, and you will learn all possible things regarding the messaging application on your phone.

Part 0. Symptoms and Causes of Android Not Receiving Texts

The most common symptoms that would clarify that your Android messaging service is not working right are given below:

• You will stop receiving any texts all of a sudden.
• You can’t send or receive a text message.
• Whenever you try to text someone, the message sent failed notification pop up on the screen.

The reasons why your Android is not receiving texts are given below:

• Network issue
• Insufficient memory
• Mis-configuration of device settings
• Switching of devices
• A glitch in the messaging app
• Software issue
• Carrier problem with the registered network.

Apart from all these reasons, some additional causes are also there that can lead to this issue.

Part 1: One-click to Fix Android not Receiving Texts by Android System Repair

If you are not willing to waste your precious time fixing the message problem, then you can switch to the top-rated Android repair tool, i.e., Dr.Fone - System Repair (Android) . With this software, you can easily fix issues like the black screen of death, crashing apps, can’t receive text messages on Android, or failed download. If you have no idea what is causing the message app problem, you can simply think of repairing the whole Android system.

You surely need to try the software as it can perform the following tasks:

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Android repair tool to fix Android Not Receiving Texts

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You can download and install the software on your system and use it to fix any issue. Then follow the steps given below:

Step 1: Launch the application and choose the System Repair option from the main interface. Connect your HTC U23 to the computer and choose the Android Repair mode, and hit the Start button to begin.

Step 2: You will have to provide information about your device, including the brand, name, model, country, and carrier. In between, you will be notified that your device repair might erase the existing data of your device.

Step 3: Agree with the conditions and hit the Next button. The software will download the firmware package automatically. It might take a while to finish the download, and when it is finished, the repair process will be initiated automatically.

It won’t take long, and your HTC U23 will be repaired. Now you will be able to receive and send text messages without any hassle.

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Part 2: Remove and Insert the SIM

The easiest thing that you can try if your HTC U23 is not receiving any text messages is because the SIM is not inserted right. If your SIM card is inserted wrong, then it is obvious you can’t receive text messages on Android. Simply take out the SIM card, see how it must be inserted, and do it correctly. Once the SIM is inserted in the right way, you will receive the pending text messages immediately unless there is another issue preventing it.

Part 3: Check Network Connection

Another simple method that you can try if you are not receiving text messages on HTC U23 phone is to check your network connection. Usually, you can see the bar on the top of the screen. Maybe the problem exists because you have no signal strength at the moment.

Part 4: Consult your Carrier about the Data Plan

Maybe you are unable to get messages on your HTC U23s because your existing data plan has expired. You can directly contact your Carrier about the issues where your HTC U23 is not receiving texts. If your plan has expired, then you might have to renew it immediately. If not, then try out other fixes to resolve this issue.

Part 5: Try the SIM card in Another Phone or Slot

Sometimes, people complain that HTC U23 is not receiving texts from iPhone, and it might be because of the SIM card issue. So, the best thing you can try is to remove the SIM from your current phone and insert it into another phone.

When you are offline the message is saved on the server and just about when you get online, the text messages are delivered. If it is the SIM issue, then you will not get the message unless you contact your network operator.

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Part 6: Clear the Cache of Messaging App

In smartphones, the memory space often gets filled up with cache. And not everyone remembers that they have to clear the cache from time to time. The accumulated cache can also lead to this issue. So, if your Android messaging app is not working, you have to clear the cache memory.

Step 1: Open the Settings and go to Apps. Find the Messages app from the list and tap to open it. There you will see the storage occupied by the app along with the cache.

Step 2: Click on the Clear Cache button and wait as the HTC U23 device free up the memory of your device.

Once the cache is cleared, you can also clear the data if you want to and you’ll instantly receive the text messages on your phone.

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Part 7: Delete Useless Messages to Free Up Space

Sometimes, if you are not receiving text messages on HTC U23, it means that you need to clean up the clutter of useless messages from your phone and SIM both. The phone messages can be deleted directly from your phone. But the SIM card messages needed to be deleted separately. The SIM cards don’t have enough memory to hold plenty of messages. Therefore, once the storage is full, you will stop receiving messages entirely.

Step 1: Open the messages app and open settings. Look for an option that says “Manage SIM Card Messages”. Sometimes, you can find this option under Advanced Settings.

Step 2: There, you will see the existing messages on the SIM. You can either delete all the messages or perform a selective deletion to free up space.

Part 8: Try a Third-party Messaging App

If you can’t receive messages on your default app, then you can try installing a third-party messaging app. Nowadays, most people use social media messaging apps like WhatsApp, Skype, etc. for messaging. So, if somehow, the Android is not receiving texts, then the new apps can help you to send and receive messages with a non-native network.

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Part 9: Ensure your Phone is Fully Charged

Another possible fix to this problem might be your phone’s battery percentage. Sometimes, when the Android is in power saving mode, it disables the default apps too. As a result, you can’t even receive text messages on Android. So, when you plug in the charger, the power saving mode will be disabled, and you will get your text messages.

Part 10: Ensure It’s Not An iMessage From iPhone

If the HTC U23 phone is not receiving texts from iPhone, then this might be a different issue. Usually, there is an option on the iPhone where they can send texts as iMessage and simple messages. If the iPhone user sends the text as iMessage, then it will not show up on the Android device. To resolve this, you have to follow the steps below:

Taking the iPhone in hand makes sure that you are connected to a network. Open settings and scroll to look for the Message option. Toggle the bar next to the iMessage option to turn it off.

If the FaceTime option is also on, you might have to deactivate that too to send messages and calls as regular ones.

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Part 11: Update Your Android

Updating the operating system to the latest Android version can fix some system errors which may cause the “Android not receiving texts” issue because the latest version always brings a better user experience and fix the know bugs.

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Conclusion

Now you know several methods that can work if the Android messaging app is not working.  If you experience this kind of issue with your HTC U23, then you are most likely to resolve them with these fixes. If none of the solutions seem to fix the issue, then you can take the help of Dr. Fone - System Repair (Android) feature. With this tool, you can resolve all kinds of working issues on your device.

How to Flash Dead HTC U23 Safely

• Fix malfunctioning Android to normal in one click.
• Highest success rate to fix all Android issues.
• Step-by-step guidance through the fixing process.
• No skills required to operate this program.

A phone is considered to be dead when it becomes completely unresponsive and refuses to switch on. Similarly, an Android phone is said to be dead when it does not boot up. You may try to switch it on several times by pressing the power button but in vain. You will see no sign of the phone’s logo or anything like a welcome screen. The Android phone’s screen remains black and does not illuminate when you try to turn it on. Interestingly, even when you charge this dead device, it does not show that it is getting charged.

Many people regard this as a battery issue, and many think of it as a temporary software crash. Some users also seem to believe that this is because of a virus attack. However, if you are looking for ways that tell how to fix a dead Android phone, you must understand that a dead phone or device can be cured by flashing custom firmware safely. If you are keen to know how to flash a dead Android phone or how to flash dead Android phones using PC, here are ways to help you.

Given below are eight techniques to flash your HTC U23 safely, depending upon which phone you are using. It may seem time-consuming and tedious, but we can assure you that it works. So, move ahead and read on to learn about flashing new firmware, your HTC U23, MTK Android, and HTC U23 safely.

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Part 1: Can a Dead Phone Be Flashed?

Flashing a dead Android phone might be skeptical for many users who have been in such a situation. Although it is possible to flash a dead Android phone, it is essential to be aware of the reasons that lead you into such a situation. Before a remedy, diagnosing the problem is a necessity for retaining the HTC U23 device.

From battery issues to physical damage to the HTC U23 device, there can be many reasons your HTC U23 died. The reasons for a dead Android phone are not restricted to these points. There can be software-related issues or firmware issues that might cause such havoc on your Android.

Part 2: How to flash HTC U23 in one click

While you are worried about how to flash HTC U23 instantly with a single click, Dr.Fone - System Repair (Android) swiftly makes its way with a galore of options for you. This amazing tool from Wondershare can fix a plethora of Android system issues such as crashing of apps, black screen of death, failed system update, etc. Moreover, it can also get your device out of boot loop, unresponsive bricked Android mobiles as well as stuck at the HTC U23 logo.

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• The high success rate in fixing HTC U23 Android devices.
• All the latest HTC U23 devices are supported by this software.
• One-click operation of this tool helps you how to flash HTC U23 easily.
• Being very intuitive, it doesn’t need you to be tech-savvy to use this software.
• It is one of its kind and the first one-click Android repair software on the market.

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Step-by-step Tutorial

We are going to explain how to flash a dead Android phone using a PC using Dr.Fone - System Repair (Android)

Note: Before you understand how to flash Dead Android phone, take a backup of your data and then proceed to avoid any data loss.

Phase 1: Prepare your HTC U23

Step 1: Once you have downloaded and installed Dr.Fone, launch it. From the main menu, tap on ‘System Repair’ and get your HTC U23 connected to it.

Step 2: Click ‘Android Repair’ from the available options, and then press the ‘Start’ button to fix the Dead Android phone by flashing it.

Step 3: On the HTC U23 device information screen, pick the appropriate device brand, name, model, and other details followed by tapping the ‘Next’ button.

Phase 2: Put the Android device in Download mode to start repair.

Step 1: It is essential to boot your HTC U23 in Download mode before repairing.

• If the HTC U23 device has a ‘Home’ button: Turn it off and then hold down the ‘Volume Down’, ‘Home’, and ‘Power’ buttons altogether for 5-10 seconds. Un-hold all of them and hit the ‘Volume Up’ button for entering ‘Download’ mode.

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• In the absence of a ‘Home’ button: Switch off the Android device and hold the ‘Volume Down’, ‘Bixby’, and ‘Power’ buttons for 5 to 10 seconds, then release them. Hit the ‘Volume Up’ button for entering the ‘Download’ mode.

Step 2: Press the ‘Next’ button for initiating firmware download.

Step 3: Once the firmware gets downloaded and verified Dr.Fone - System Repair (Android) starts to flash your Dead Android phone. All the Android system issues will be fixed soon after.

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Part 3: How to flash HTC U23 dead phone with Odin?

In this segment, we will learn how to fix the dead Android phone, i.e., HTC U23 phones using Odin software. Odin is software used internally by HTC U23 to generally unblock devices and perform a more utility-based job, namely, flashing new firmware in place of the old one. There are different variants available, so choose the one which is supported by your Galaxy phone. Here is a step-by-step explanation of how to flash dead Android phone (HTC U23) using Odin software.

Step 1: Install the driver software on the computer. You can find the best driver software for your device and PC on the official HTC U23 website. You may also download HTC U23 Kies on your PC. Once you have downloaded and installed the driver software, restart the PC.

Step 2: Now download suitable firmware for your device in the form of a zip folder that you can open and store on your desktop.

Make sure the file is .bin, .tar, or .tar.md5 only as these are the only file types recognized by Odin.

Step 3: In this step, download the latest version of Odin on your PC and move it to the desktop, and then right-click on the downloaded Odin file to select “Run as Administrator”.

Step 4: Now, boot your dead device to Download Mode by pressing the power, volume down, and home button together. When the phone vibrates, release the power button only.

Step 5: Gently press the volume up button, and you will see the Download Mode Screen.

Step 6: Now, you may use a USB to connect your HTC U23 to the PC. Odin will recognize your device, and in the Odin window, you will see a message saying “Added”.

Step 7: In this step, find the tar.md5 file you downloaded by clicking on “PDA” or “AP” on the Odin window and then click “Start”.

Finally, once the flashing process is complete, your HTC U23 phone will reboot and start normally, and you may see a “Pass” or “Reset” message on the Odin window on the PC.

Part 4: How to flash MTK Android dead phone with SP Flash tool?

SP Flash tool, also known as SmartPhone Flash tool is a popular freeware tool used to flash custom ROM or firmware in MTK Android phones. It is a very successful tool and is extremely easy to use.

Let us look at the steps given below to learn how to flash dead Android phones using PC with the help of the SP Flash tool.

Step 1: To start with, download and install the MTK driver on your PC and then download the ROM/firmware you wish to use for flashing purposes.

Step 2: Once done, you should download the SP Flash tool and extract it on your PC and move on to launch the Flash_tool.exe file to open the SP Flash tool window.

Step 3: Now, on the SP Flash tool window, click on “Download” and select “Scatter-loading”.

Step 4: The last step would be to locate the file downloaded by you and click “Open” and then finally, select “Download” on the SP Flash tool window.

After completing the above steps, connect your dead device to the PC with a USB cable and wait for it to get recognized. The flashing process will take a few minutes to finish and then you will see a green circle indicating “OK Download”.

That’s it! Now simply disconnect your phone and wait for it to reboot.

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## Part 5: How to flash HTC U23 dead phone with the Phoenix tool?

Phoenix tool, better known as PhoenixSuit, is a tool similar to the SP False tool and Odin. It works very well with HTC U23 and is the best answer to “How to fix dead Android phone?”, “How to flash dead Android phone using PC?”, etc.

Let’s look at the steps of flashing the HTC U23 dead phone with the Phoenix tool.

First, download and install the HTC U23 PC Suite driver on your PC. Then you will need to download the PhoenixSuit tool and then launch it.

Now, on the toolbar, click “Tools” and select “Data Package Download” from the drop-down list.

Then move to download the firmware for your dead HTC U23 and save it in a new Folder. Once done, go back to the Phoenix tool window and click on “File” and select “Open Product”.

Simply, feed in the details and then click “OK”.

After this, click on “Flashing” and select “Firmware update” and then browse to select the appropriate product code and then click “OK” again.

Then move on to select “Dead Phone USB Flashing” from the Firmware Update Box.

Lastly, just click on “Refurbish” and connect your phone to the PC using a USB cable.

That was it, the flashing process may take up to a few minutes after which your dead HTC U23 will restart automatically.

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Part 6: How to flash a dead phone that won’t turn on via factory reset?

Using tools for flashing Android devices can be a solution; however, it is heavily restricted to the HTC U23 device models. For a generalized solution, there can be other options that you can go with. Factory resetting an Android device by putting it in Recovery Mode is one way. To know how to flash a dead Android phone using factory reset, go through the steps featured below:

Step 1: To initiate the process, you will have to put your HTC U23 in Recovery Mode. Generally, Android phones are put in Recovery Mode by holding the “Power” and “Volume Up” keys for a few seconds after turning them off. The key combinations can vary according to your HTC U23.

Step 2: As the Android boot menu opens on your screen, use the “Volume Down” and “Volume Up” keys to scroll up and down the menu. On accessing the “Wipe Data/Factory Reset” option, use the “Power” key to select the particular option.

Step 3: Continue to select the “Yes” option for confirming the factory reset of the Android device. The phone will automatically reboot after successfully factory resetting.

Part 7: How to flash a dead Android phone by checking screen faulty

The screen of your HTC U23 may be faulty, due to which it is not launching. While seeking the right way of how to fix a dead Android phone, you can force restart your phone using the Volume buttons according to your device model.

If the Android vibrates on restarting and the screen does not lighten up, the problem can be directed to a hardware fault. The screen is broken and needs physical assistance to resolve the issue.

Part 8: How to fix a dead Android phone by changing the battery

Another solution that can help you fix the dead Android phone is changing its battery. The battery of an Android device can last up to 3 years. When its capacity drops to a bare minimum, it is best to change the battery of your Android. Upon trying to restart your HTC U23, if it does not, you might need to replace your battery. All Android phone batteries are removable, which should be regulated with proper supervision.

Part 9: How to repair dead Android phone by contacting official support

If you are unable to discover any proper solution for how to flash dead Android phones, you might have to consult the respective customer support of the Android phone manufacturers. Consult customer support to discover why the phone is dead and how it can be flashed. The respective personnel will assist you in resolving the issue, which might require monetary input from your side.

Conclusion

A dead Android phone might be the cause of worry, but the techniques given above to flash your dead Android device safely are very helpful. These methods have been tried and tested by users all over the world and thus, we recommend them to you. If your phone is dead or has become unresponsive, do not panic. Depending on your phone’s brand, here are ways to guide you on how to fix the dead Android phone and how to flash dead Android phone using PC.

It has been observed that Wondershare Dr.Fone – System Repair (Android) assists in the best way. Resolve all your concerns involving your dead Android phone and flash it to make it operable again.

Carefully follow the instructions given, and you will be able to reboot your dead Android phone successfully.