7 Fixes for “Unfortunately, Phone Has Stopped” on Huawei P60

Encountering issues with the Phone app is never welcoming. Being one of the useful apps, seeing it crashing and unresponsive gives sheer despondency. If talked about the triggering points, they are numerous. But the central point is what to do when the Phone app keeps crashing. In this article, we have discussed this issue in detail. To know this and more about why the “Unfortunately, Phone has stopped” error crops up, read this article and get the problem sorted on your own.

Part 1: When can the “Unfortunately, Phone has stopped” error come?

First things first! You need to stay updated on why the Phone app keeps stopping or crashing before jumping to any solution. Following are the points when this error comes up to annoy you.

• When you install a custom ROM, the issue might occur.
• The upgrading of the software or incomplete updates can lead to crashing the Phone app.
• Data crashes can be another reason why this error shows up.
• Infection through malware and virus on your phone is also included when the Phone app might crash.

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Part 2: 7 Fixes for the “Unfortunately, Phone Has Stopped” error

2.1 Open the Phone app in Safe Mode

First and foremost, the thing that can let you get rid of this trouble is Safe Mode. It is a feature that will end any excessive background functioning of the Huawei P60 device. For instance, your device will be able to run sans any third-party apps when in Safe mode. Since the important functions and the naïve apps will be running on the Huawei P60 device, you will get to know if it’s really a software glitch or not by running the Phone app in Safe mode. And this is the first solution we would recommend you make use of when the Phone app has stopped. Here is how to enable Safe Mode.

1. Switch off the Huawei P60 phone first.
2. Now keep pressing the “Power” button until you see the Huawei P60 logo on the screen.
3. Release the button and immediately press and hold the “Volume Down” key.
4. Leave the key once the Huawei P60 device is in Safe mode. Now, the third-party apps will be disabled and you can check if the Phone app is still not responding or everything is fine.

2.2 Clear the cache of the Phone app

The cache should be cleaned timely if you want any app to work properly. Due to the constant usage, the temporary files get collected and may corrupt if not cleared. Hence, the next solution you should try when the Phone app keeps stopping is to clear the cache. Here are the steps to be performed.

1. Open “Settings” on your device and go to “Application” or “Apps”.
2. Now from the list of all applications, go to “Phone” and tap on it.
3. Now, click on “Storage” and choose “Clear Cache”.

2.3 Update Google Play services

Since Android is created by Google, there must be some Google Play services that are crucial to run several system functions. And if attempting the previous methods isn’t of any use, try updating Google Play services when you find the Phone app stopped. For doing this, you need to make sure that automatic updates are turned on in Google settings. If not, enable it and get the apps including Google Play services updated for smoother functions.

2.4 Update the Huawei P60 firmware

When the firmware is not updated, it may conflict with some apps and maybe that’s why your Phone app falls prey. Therefore, updating Huawei P60 firmware will be a sane step that should be taken when the Phone app has stopped. Follow the below-mentioned steps and then check if the Phone app is opening or not.

1. Open “Settings” and go to “About Device”.
2. Now tap on “Software Updates” and check for the availability of the new update.

1. Download and install it and then try to use the Phone app.

2.5 Clear partition cache

Here is another resolution for the “Unfortunately Phone has stopped” error. Clearing the partition cache will remove the whole cache of the Huawei P60 device and make it work like before.

1. Switch off your device to begin with and enter the recovery mode by pressing the “Home”, “Power” and “Volume Up” buttons.
2. The recovery mode screen will appear now.
3. From the menu, you need to choose “Wipe Cache Partition”. For this, you can use the Volume keys to scroll up and down.
4. To select, press the “Power” button.
5. The process will begin and the Huawei P60 device will restart post it. Check if the problem still persists or it is finished. If unfortunately not, get to the next and the most productive solution.

2.6 Get the Huawei P60 system repaired in one click

If still, the Phone app keeps stopping after trying everything, here is the most effective method that can surely help you. Dr.Fone - System Repair (Android) is a one-click tool that promises to repair Android devices hassle-free. Be it apps crashing, the black screen, or any other issue, the tool has no problem fixing any sort of issue. Here are the benefits of Dr.Fone - System Repair (Android).

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• It shows great compatibility with all Huawei P60 devices and other Android phones supporting over 1000 Android brands.
• Fixes any kind of Android issue without any complication.
• Easy to use and trusted by millions of users and therefore has a higher success rate.
• Can be downloaded freely and friendly user interface.

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How to fix crashing Phone app using Dr.Fone - System Repair (Android)

Step 1: Get the Software Installed

Click the “Start Download” button to download the tool on your computer, and then open the program to begin the repair, click on “System Repair”.

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Step 2: Plug the Phone with PC

Take your original USB cord and then connect your Huawei P60 to the computer. When the Huawei P60 device is connected, click on “Android” from the two tabs > click “Start”

Step 3: Enter the Details

As the next step, enter some important details on the next screen. Be sure to enter the right name, brand, and model of the Huawei P60 device. When done everything, verify once and click on “Next”.

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Step 4: Downloading Firmware

Downloading firmware will be the next step. Prior to this, you have to go through the instructions given onscreen to enter the DFU mode. Please click on “Next” and the program will bring the suitable firmware version and start downloading it.

Step 5: Get the Huawei P60 device Repaired

When you see the firmware has been downloaded, the issue will begin to get resolved. Hang on and wait until you get notified for the repair of the Huawei P60 device.

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2.7 Factory reset

If none of the above methods worked for you, the last resort you are left with is a factory reset. This method will wipe everything from your device and make it function like normal. We also suggest you make a backup of your data if it is important so as to prevent the loss. Here is how to do this to fix the crashing Phone app.

1. Open “Settings” and go to the “Backup and Reset” option.
2. Look for “Factory data reset” and then tap on “Reset phone”.
3. Within a while, your device will go through resetting and boot up to normalcy.

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Fix App Not Available in Your Country Play Store Problem on Huawei P60

Mobile applications are important for smooth operations when it comes to smartphones. They offer convenience, entertainment, and functionality at your fingertips. However, encountering the “App Not Available in Your Country Play Store“ issue can be frustrating. It can quickly dampen the excitement of discovering a new app.

This is mainly due to geographical restrictions that are often imposed by developers. It poses a hurdle for users eager to access a particular application. However, there is no need to worry, as this article will help you in resolving this issue. It will delve into effective strategies and solutions to ensure the unavailability of an app is no longer an obstacle.

Part 1: Reasons Behind the App Not Available in Your Country Play Store Issue

Encountering the “Google Play App Not Available in Your Country“ issue can feel like hitting a roadblock. This restriction hampers your ability to explore and use valuable apps. It can also disrupt the smooth functioning of your daily digital activities. Before going for solutions, it is crucial to understand the reasons causing this restriction in installing apps on smartphones:

1. Regional Restrictions

One of the primary culprits behind this issue is the regional restrictions imposed by developers. Developers often roll out their apps gradually across different regions. It is done to adhere to legal and licensing requirements. This staggered release strategy ensures compliance with local laws. Moreover, it guarantees a smooth user experience tailored to specific geographical locations.

2. Licensing and Legal Constraints

Licensing agreements and legal constraints play an important role when it comes to the accessibility of apps. Developers may encounter licensing issues. This can prevent them from offering their apps in certain regions. It is due to copyright, trademark, or other legal considerations. Navigating the complex web of international laws and agreements is a big hassle. It becomes a determining factor in the availability of apps on the Play Store.

3. Localization Challenges

Apps are often designed with specific markets in mind. These incorporate language, cultural, and regulatory considerations to enhance user experience. The absence of proper localization can render an app incompatible with specific regions. It includes factors such as adapting the app for different languages, currencies, and cultural nuances. This can result in the app being excluded from the Play Store app not available in your country.

4. Device and OS Compatibility

The compatibility between the app, the user’s device, and its OS is another factor that contributes to this issue. Developers might restrict their app availability to certain devices or OS versions. It can restrict access for users whose devices or OS do not meet the app’s requirements. This technical limitation adds another layer to the complexity of app availability.

5. Political and Economic Factors

In some instances, political tensions or economic considerations can also be a factor. It may influence the accessibility of apps in certain countries. Geo-political factors, trade sanctions, or economic conditions can impact the distribution of apps. This leads developers to exclude specific regions from their app’s availability.

Part 2: 4 Tested Methods To Fix Google Play App Not Available in Your Country

The right app can make a major difference in work efficiency or personal enjoyment. That’s why facing the “Play Store app not available in your country“ issue can be frustrating. The positive aspect is that many solutions exist for addressing this issue. Presented below are the top 4 approaches to resolving this matter:

Method 1: Change Your Google Play Store Country

One of the most direct ways to address this issue is by manually adjusting your Google Play Store country settings. Google allows users to change their country or region. Remember that you can only do it once a year. To utilize this approach, it’s essential to reside in the specified country. The other option is to provide a payment method originating from that particular region. Below is a detailed walkthrough for this procedure:

• Step 1. Launch the Google Play Store on your Huawei P60 and tap the “Profile” icon from the top right corner. Here, choose “Settings” and follow on to tap “General.”

• Step 2. Within the “General” tab, move towards “Account and device preferences” and tap it. There, select “Country and profiles” and tap the country to change it. Now, follow the on-screen prompts to complete the procedure.

Method 2: Use a Reliable VPN

Confronting the message “This app is not accessible in your country” on the Play Store? Employing a Virtual Private Network (VPN) can be an effective strategy. It allows you to virtually transcend geographical restrictions. A VPN masks your actual location by routing your internet connection through servers in different regions.

You can utilize a reliable VPN to access the Play Store as though you were in a region where the desired app is accessible. Follow this step-by-step guide to address this concern:

• Step 1. Access the Google Play Store and download a reliable VPN for the procedure. Open the VPN you download and connect to the country of your choice. Once you have connected your device’s IP to another country using the VPN, continue to your home screen.

• Step 2. Look for Google Play Store on the home screen and long-press to open a menu. From the pop-up menu, choose “App Info,” and on the following screen, tap “Clear data.” Now, press “Clear cache” to wipe the cache.

• Step 3: Go back to the “App info” screen and press “Force Stop” to force close the app. Afterward, relaunch the Play Store and access your targeted apps.

Method 3: Download an APK File

One way to resolve the issue at hand is to sideload the app by downloading its APK file. It can be a viable and direct solution where other methods fail. This method involves installing the application manually, bypassing the Google Play Store. Follow these sequential instructions to download and install an APK file:

• Step 1. Before starting, ensure that you have enabled the installation from unknown sources. Afterward, find a reliable website and search for your targeted apps.

• Step 2. Once you have found the targeted app, download it on your Huawei P60. When the download process is complete, tap the file to start the installation process.

Method 4: Try a Third-Party App Store

Google Play Store isn’t the only apps and games store. There exist many options, and exploring them can help you find the apps you are looking for. Typically, third-party app marketplaces are not bound by geographical limitations. Here’s a guide on acquiring an app from a third-party store:

• Step 1. Use a web browser on your Huawei P60 to look for a reliable third-party app store like Aptoide. Once it is downloaded, install it on your smartphone.

• Step 2. Open the third-party app store and look for your targeted apps. Now, you should be able to download them without any restrictions.

Pro Tip: Fix Play Store Available in Your Country but Not Working on All Android Smartphones

If the Play Store is not working on your Huawei P60s or an application is not downloading from it, we have a tip for you. Wondershare Dr.Fone – System Repair (Android) is a perfect solution for all the issues for your Huawei P60s. Whether it is the Play Store functionality issue or the downloading of applications problem, System Repair (Android) is there to resolve them.

It fixes various Android issues in a matter of a few seconds. This toolkit has a high success rate of fixing Android issues, including the Play Store Not Working issue. It can also resolve the issue of Apps Keep Crashing, Phone Stuck in a Boot Loop, and much more.

Key Features of Wondershare Dr.Fone

There are some prevalent pointers you should know about Wondershare Dr.Fone. Before you continue using the tool for resolving Android problems, look into these prominent features:

1. System Repair (Android) tool is used to fix other issues, too, like the black screen of death in Android.
2. This software is compatible with all the Huawei P60 models, including the latest one, Huawei P60 S23.
3. With no technical expertise required, you can execute all tasks to repair your Android issues with a few clicks.

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Steps Included To Fix Play Store Not Working on All Android Smartphones

While you have learned much about Wondershare Dr.Fone, in situations where an app is available but the Play Store is not working properly, it comes pretty handy. Here is how you can fix the Play Store not working problem on Android devices with Dr.Fone:

• Step 1: Activate Dr.Fone – System Repair Tool

At first, you will have to run Wondershare Dr.Fone - System Repair (Android) on your system and head towards the “System Repair” section from the “Toolbox.” Next, click on the “Android” device to continue, and hit the “Start” button to start the repair process.

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• Step 2: Put Android Phone on Download Mode

On the next window, you need to enter the Huawei P60 device details, including the “Name, Model, Country, and Carrier,” and hit the “Next” button. Then, proceed to put your Huawei P60 on the “Download Mode” by following the on-screen instructions.

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• Step 3: Confirm the Installation and Conclude the Process

Once the phone has been put in the Download Mode, the firmware will download automatically. Install it on your device by selecting the “Fix Now” icon. Now, enter the “Code” and confirm installation, after which hit the “Done” button once the process concludes.

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Frequently Asked Questions

1. How do we resolve the inability to change the Play Store country problem?

If you are unable to change your Play Store country, ensure that your Google Play Store account has no pending transactions. Verify that the payment methods associated with your Google account are valid. Clear the cache and data of the Google Play Store app in your device settings to reset any potential issues.

2. Can you use the Google Play Store balance after changing the country?

Your Google Play Balance is linked to the country setting on your Google Play account. If you possess a Google Play balance and decide to switch countries, the balance becomes unusable in the new location. Changing countries on your account results in the inability to access or utilize the existing balance.

3. Is it safe to download Android applications from a third-party store?

It is risky to download Android applications from a third-party store because of the viral content. There could be issues like App Authenticity, Outdated Apps, Policy Violations, etc. It is better to download these apps from official platforms like Google Play Store since they are more secure.

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Conclusion

To summarize, the pursuit of the perfect app sometimes encounters hurdles. One frustrating issue often reported by users is the “App Not Available in Your Country Play Store“ issue. However, armed with the knowledge, you can now navigate through these challenges. From changing your Play Store country to using VPNs, this guide has covered a range of methods. Each method provides a unique approach, catering to different preferences and circumstances.

As a parting recommendation, we introduce Wondershare Dr.Fone. It is a powerful tool designed to tackle Play Store malfunctions head-on. With support for even Android 13, this software offers a complete solution for Android. Its comprehensive approach and easy-to-use interface make it a valuable addition to your toolkit.

My Videos Aren’t Playing on Huawei P60 – What Can I Do?

There’s a reason Android holds over two-thirds of the mobile operating system market share. It’s a powerful OS that gives you the utmost freedom and flexibility, allowing you to customize your phone to suit your needs.

However, regardless of the capabilities of Android phones and the features that come with their OS, just like any other smartphone, they’re prone to glitches and annoying issues – especially with their video files.

You may encounter videos not playing on your Huawei P60 more frequently than you like. Whether it’s video files you’ve recorded using your phone or files you’ve downloaded, this glitch can get pretty annoying pretty fast. Fortunately, there are several solutions you could try to fix it.

See what you can do if videos won’t play on your Android.

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Why Are My Videos Not Playing On Android?

Considering how most smartphone manufacturers tend to emphasize the unbelievable quality of their cameras, perfect night modes, seamless slow-motion recordings, superb resolution, and more, you’d expect all images and videos to function flawlessly on your Android. Unfortunately, that’s not always the case.

Occasionally, you could find that the videos you access from your gallery won’t play, sending you the message that “video cannot be played” or “can’t play video.” Other times, you might find that YouTube videos won’t load correctly or your downloaded videos won’t open in your media player.

There could be a wide variety of reasons that is happening, including:

• Corrupted video
• Corrupted SD card
• Outdated media player
• Outdated OS
• Incomplete download from the source
• Low storage
• Video downloaded from a suspicious source

An array of hardware and software issues could lead to you being unable to play videos on your Android. However, that doesn’t mean you should immediately send your device for repairs or delete the videos that won’t play. There might be a few better solutions you could try.

What You Can Do if Your Videos Aren’t Playing On Android Phone

Since there are many reasons for having problems with videos not playing on your Android, you could also try many solutions.

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1. Do a Factory Reset

While a factory reset shouldn’t always be the first solution you go to, it can usually prove to be the most effective one.

A factory reset, aka a master reset or a hard reset, returns all your software configurations to the original state when the phone was first manufactured. In the process, all your data is lost – any photos and videos you have on your phone and the apps you’ve installed will be deleted. You’ll be logged out of all your accounts and won’t have access to your message history, contacts, and more.

While it seems like an extreme step, it can help fix any video issues you might encounter due to software bugs.

Though there could be slight variations between different phones, you can usually perform a factory reset by going to Settings > General Management > Reset > Factory data reset > Reset.

2. Restart Your Huawei P60

While a factory reset is all but guaranteed to fix the issues you’re encountering with your videos, sometimes a simple restart might do the trick just fine. A restart works by clearing your RAM (Random Access Memory).

In a nutshell, RAM stores short-term data that helps your processor complete tasks quickly. This data is always easily accessible, and it’s what helps your phone quickly open webpages and apps you’ve recently used.

Over time, however, your RAM can get filled with unnecessary data and data fragments, which, in turn, can confuse your processor.

Restarting your phone will clear your RAM and potentially eliminate any data fragments causing your videos to be unplayable.

3. Check the Video Format

As a general rule of thumb, the videos you capture should be in a format your device supports. However, the videos you’ve downloaded might not be. That’s why checking the files’ video format before trying other possible fixes is in your best interest.

If the format isn’t supported, installing the right video player with the necessary compatibility is the most straightforward fix. Some of the most popular video players for Android include VLC for Android, GOM Player, MX Player, Bsplayer, and RealPlayer. You can easily find all of them in the Google Play Store.

4. Check the Internet Connection

If you’re having problems playing downloaded or online videos, check your internet connection to see if there’s an issue there. If your internet’s down, any downloaded videos might not have downloaded correctly, and any online videos that haven’t been loaded will not play.

Make sure that you turn the Airplane mode off and your Wi-Fi on. Check the connection and test your internet speed to see if everything works properly.

You might need a network reset if your phone can’t connect to a Wi-Fi network. The path might differ between Android devices, but you should be able to find the option for a network reset at the exact location of your factory reset. Go to Settings > General Management > Reset > Reset Network settings > Reset settings.

5. Clear the Cache

The cache stores a copy of your most commonly used data, helping decrease loading time and improve your phone’s performance. However, too much cache data can take up too much space and cause data corruption, preventing you from accessing some of your apps.

On average, you should clear your phone’s cache every few months to ensure that everything runs smoothly. If you encounter issues with your videos not playing on Android, clearing the cache could be just the fix you need.

To clear the cache from your apps, you’ll want to go to Settings > Apps. From there, select the app you want to remove the cache from, scroll down to Storage, then choose Clear Cache.

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6. Update Android OS

An outdated Android OS is usually the culprit behind many bugs and glitches you may encounter on your phone. It can prevent you from playing video files, accessing apps, taking photos, and more. It can lead to data corruption and loss, expose you to malware and cyberattacks, and compromise phone performance.

Regularly updating your OS to its latest version is always in your best interest. It can solve the problem of your videos not playing and protect you and your sensitive data.

7. Repair Your Android OS

You might already have the latest version of Android OS, but that still doesn’t mean your OS is functioning as it should. Maybe your phone was interrupted while downloading or installing the new OS version. Maybe your phone had underlying OS issues, or you accidentally downloaded files you shouldn’t have. Whatever the case is, if your videos don’t play due to an OS problem, you’ll need to repair your OS.

The best way to do it is with a reliable Android OS repair solution like Wondershare Dr.Fone.

Fast, efficient, and powerful, Wondershare Dr.Fone can repair your Huawei P60 in several simple steps:

• Step 1: Download and launch Wondershare Dr.Fone on your PC.
• Step 2: Go to Toolbox, then use a cable to connect your Huawei P60 to your PC.

• Step 3: Select System Repair > Android.
• Step 4: In the new window, select Start.

• Step 5: Fill in information about your phone’s Brand, Name, Model, Country, and Carrier.
• Step 6: Agree with the warning and select Next.

• Step 7: Follow the on-screen instructions to put your device in Download Mode.
• Step 8: Wondershare Dr.Fone will automatically start downloading the necessary firmware, so wait for the process to finish.

• Step 9: When the download is complete, select Fix Now to install it.
• Step 10: Type 000000, then select Confirmto continue fixing your device.

• Step 11: Wait for the Repairing Nowprocess to finish.
• Step 12: Once the process is complete, click Done.

If the reason your videos wouldn’t play on your Huawei P60 was a fault in the OS, everything should be functioning well after repairing your phone with Wondershare Dr.Fone.

Remember that repairing your device with Wondershare Dr.Fone might result in data loss. Back up all your essential data before fixing your OS using this software to stay safe.

8. Update the Video App

Sometimes, it’s not the outdated OS version causing issues but rather the out-of-date video app. Like OS updates, app and other software updates often contain fixes for common problems and security patches. Not every update is there simply to introduce new features.

To check whether you’re using the latest version of your video player, go to Settings > Apps. Find your video player app, tap it, and scroll down to the bottom of the page to see the version installed on your phone.

9. Clear Cookies and Browsing Data

If online videos are causing problems, not your recorded or downloaded ones, you might be due for a quick cookie and browsing data clearing.

Cookies are usually there to improve the user experience, allowing you to load websites faster and enjoy improved performance. However, if your cookies and browsing data occupy too much space, they could pose problems.

You’ll first need to launch your mobile browser to clear cookies and browsing data. If you’re using Google Chrome, the process is simple and streamlined. Tap the three dots in the upper right corner and go to Settings. From there, go to Privacy and security > Clear browsing data > Clear data.

10. Reinstall Video Apps

If you still have issues with videos not playing on your Huawei P60, you could try deleting and reinstalling your video apps. Sometimes, simply updating the video app might still retain the glitch causing problems. However, if you delete it in its entirety and then install it again, the issue should be gone.

To uninstall the video app on your Android, go to Settings > Apps. Locate the app you want to delete, then tap Uninstall at the bottom of your screen.

To reinstall it again, go to the Google Play Store, search for the video app you want to have, then click Install.

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Conclusion

Like other smartphones, Android devices occasionally encounter glitches when playing video files. In most instances, the solution can be as simple as restarting your device. In others, you might have to perform a full factory reset or use software like Wondershare Dr.Fone to repair your Android OS.

Whatever the case is, don’t despair. There’s usually a solution that can fix the problem and ensure your device works as expected.