7 Fixes for Unfortunately, Phone Has Stopped on Infinix Note 30 Pro | Dr.fone
7 Fixes for “Unfortunately, Phone Has Stopped” on Infinix Note 30 Pro
Encountering issues with the Phone app is never welcoming. Being one of the useful apps, seeing it crashing and unresponsive gives sheer despondency. If talked about the triggering points, they are numerous. But the central point is what to do when the Phone app keeps crashing. In this article, we have discussed this issue in detail. To know this and more about why the “Unfortunately, Phone has stopped” error crops up, read this article and get the problem sorted on your own.
Part 1: When can the “Unfortunately, Phone has stopped” error come?
First things first! You need to stay updated on why the Phone app keeps stopping or crashing before jumping to any solution. Following are the points when this error comes up to annoy you.
- When you install a custom ROM, the issue might occur.
- The upgrading of the software or incomplete updates can lead to crashing the Phone app.
- Data crashes can be another reason why this error shows up.
- Infection through malware and virus on your phone is also included when the Phone app might crash.
Part 2: 7 Fixes for the “Unfortunately, Phone Has Stopped” error
2.1 Open the Phone app in Safe Mode
First and foremost, the thing that can let you get rid of this trouble is Safe Mode. It is a feature that will end any excessive background functioning of the Infinix Note 30 Pro device. For instance, your device will be able to run sans any third-party apps when in Safe mode. Since the important functions and the naïve apps will be running on the Infinix Note 30 Pro device, you will get to know if it’s really a software glitch or not by running the Phone app in Safe mode. And this is the first solution we would recommend you make use of when the Phone app has stopped. Here is how to enable Safe Mode.
- Switch off the Infinix Note 30 Pro phone first.
- Now keep pressing the “Power” button until you see the Infinix Note 30 Pro logo on the screen.
- Release the button and immediately press and hold the “Volume Down” key.
- Leave the key once the Infinix Note 30 Pro device is in Safe mode. Now, the third-party apps will be disabled and you can check if the Phone app is still not responding or everything is fine.
2.2 Clear the cache of the Phone app
The cache should be cleaned timely if you want any app to work properly. Due to the constant usage, the temporary files get collected and may corrupt if not cleared. Hence, the next solution you should try when the Phone app keeps stopping is to clear the cache. Here are the steps to be performed.
- Open “Settings” on your device and go to “Application” or “Apps”.
- Now from the list of all applications, go to “Phone” and tap on it.
- Now, click on “Storage” and choose “Clear Cache”.
2.3 Update Google Play services
Since Android is created by Google, there must be some Google Play services that are crucial to run several system functions. And if attempting the previous methods isn’t of any use, try updating Google Play services when you find the Phone app stopped. For doing this, you need to make sure that automatic updates are turned on in Google settings. If not, enable it and get the apps including Google Play services updated for smoother functions.
2.4 Update the Infinix Note 30 Pro firmware
When the firmware is not updated, it may conflict with some apps and maybe that’s why your Phone app falls prey. Therefore, updating Infinix Note 30 Pro firmware will be a sane step that should be taken when the Phone app has stopped. Follow the below-mentioned steps and then check if the Phone app is opening or not.
- Open “Settings” and go to “About Device”.
- Now tap on “Software Updates” and check for the availability of the new update.
- Download and install it and then try to use the Phone app.
2.5 Clear partition cache
Here is another resolution for the “Unfortunately Phone has stopped” error. Clearing the partition cache will remove the whole cache of the Infinix Note 30 Pro device and make it work like before.
- Switch off your device to begin with and enter the recovery mode by pressing the “Home”, “Power” and “Volume Up” buttons.
- The recovery mode screen will appear now.
- From the menu, you need to choose “Wipe Cache Partition”. For this, you can use the Volume keys to scroll up and down.
- To select, press the “Power” button.
- The process will begin and the Infinix Note 30 Pro device will restart post it. Check if the problem still persists or it is finished. If unfortunately not, get to the next and the most productive solution.
2.6 Get the Infinix Note 30 Pro system repaired in one click
If still, the Phone app keeps stopping after trying everything, here is the most effective method that can surely help you. Dr.Fone - System Repair (Android) is a one-click tool that promises to repair Android devices hassle-free. Be it apps crashing, the black screen, or any other issue, the tool has no problem fixing any sort of issue. Here are the benefits of Dr.Fone - System Repair (Android).
Dr.Fone - System Repair (Android)
Android repair tool to fix “Unfortunately, Phone Has Stopped” on Infinix Note 30 Pro devices.
- It takes no special skills to operate it and fairly works to bring the Android system to normalcy.
- It shows great compatibility with all Infinix Note 30 Pro devices and other Android phones supporting over 1000 Android brands.
- Fixes any kind of Android issue without any complication.
- Easy to use and trusted by millions of users and therefore has a higher success rate.
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How to fix crashing Phone app using Dr.Fone - System Repair (Android)
Step 1: Get the Software Installed
Click the “Start Download” button to download the tool on your computer, and then open the program to begin the repair, click on “System Repair”.
Step 2: Plug the Phone with PC
Take your original USB cord and then connect your Infinix Note 30 Pro to the computer. When the Infinix Note 30 Pro device is connected, click on “Android” from the two tabs > click “Start”
![Phone app crashing - connect phone to pc](https://images.wondershare.com/drfone/guide/android-system-repair-1.png)Step 3: Enter the Details
As the next step, enter some important details on the next screen. Be sure to enter the right name, brand, and model of the Infinix Note 30 Pro device. When done everything, verify once and click on “Next”.
Step 4: Downloading Firmware
Downloading firmware will be the next step. Prior to this, you have to go through the instructions given onscreen to enter the DFU mode. Please click on “Next” and the program will bring the suitable firmware version and start downloading it.
Step 5: Get the Infinix Note 30 Pro device Repaired
When you see the firmware has been downloaded, the issue will begin to get resolved. Hang on and wait until you get notified for the repair of the Infinix Note 30 Pro device.
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2.7 Factory reset
If none of the above methods worked for you, the last resort you are left with is a factory reset. This method will wipe everything from your device and make it function like normal. We also suggest you make a backup of your data if it is important so as to prevent the loss. Here is how to do this to fix the crashing Phone app.
- Open “Settings” and go to the “Backup and Reset” option.
- Look for “Factory data reset” and then tap on “Reset phone”.
- Within a while, your device will go through resetting and boot up to normalcy.
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How to Fix It: Infinix Note 30 Pro Won’t Turn On
Did your Infinix Note 30 Pro decide to go on vacation and refuses to turn on? If your Infinix Note 30 Pro won’t turn on for no apparent reason, finding why it failed to power on and the solution for it is not a fun process.
Here, we hope we are able to give you a checklist of reasons behind this issue and the possible steps you can take to rectify it.
Part 1: Common Reasons That Your Infinix Note 30 Pro Won’t Turn On
If you cannot find any reason why your Infinix Note 30 Pro will not switch on, here are some possible reasons:
- Your Android phone is simply frozen in power-off or sleep mode. In which case, it fails to switch itself on or wake itself up when you initiate it.
- Your phone’s battery may be out of charge.
- The operating system or installed software is corrupted. The tell-tale sign if this is that if you manage to switch on your Infinix Note 30 Pro, it freezes or crash soon after.
- Your device is clogged up with dust and lint causing the hardware to not work properly.
- Your power button is broken , which caused it to not be able to trigger the necessary action needed to power up the Android phone. Check to also see if your connectors have no carbon build-up which will cause your phone to not be charged properly.
Part 2: Rescue Data on Android Phone That Will Not Turn On
If you need some help rescuing data from an Android phone that will not turn on, the Dr.Fone - Data Recovery (Android) will be your best friend in your data recovery attempt. With the help of this data recovery solution, you will be able to intuitively recover lost, deleted or corrupted data on any Android devices. Its flexibility and efficiency in rescuing data make it one of the best software out there.
Note: For now, the tool can rescue data from broken Android only if your phone is earlier than Android 8.0, or rooted.
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- Recover photos, videos, contacts, messages, call logs, and more.
- Compatible with Infinix Note 30 Pro devices.
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If your Infinix Note 30 Pro won’t turn on, here is how you can use the software to recover data:
Step 1: Launch Wondershare Dr.Fone
On your desktop computer or laptop, open Wondershare Dr.Fone. Click on Data Recovery on the left column. Connect your Infinix Note 30 Pro to the computer using a USB cable.
Step 2: Decide which file types to recover
On the next window, you will need to check the boxes corresponding to the type of files you can recover from a list. You can get back Contacts, Messages, Call History, WhatsApp messages & attachments, Photos, Audio and more.
Step 3: Select the problem with your phone
Opt for “Touch screen not responsive or cannot access the phone” or “Black/broken screen”. Click Next to continue.
Look up for your device – pick the Infinix Note 30 Pro device Name and Device Model. Advance by clicking on the Next button.
Step 4: Go into your Infinix Note 30 Pro’s Download Mode.
The data recovery tool will guide you on how you can go into your Infinix Note 30 Pro’s Download Mode. You should be getting a step-by-step guide on your computer.
Step 5: Scan the Android Phone.
Using the provided USB cable, attach your Infinix Note 30 Pro to your computer – the data recovery tool should be able to discover your device automatically and scan it for recoverable data.
Step 6: Review and Retrieve the Data from Broken Android Phone.
Wait for the program to finish scanning the phone – once completed, you will be able to get a list of recoverable files. You can have a preview of the file by highlighting them. Tick the box next to the file name and click on Recover to start retrieving the files and save them in the destination of your choosing.
Part 3: Android Phone Won’t Turn On: One Click Fix
After repeated attempts, when your Android mobile/tablet stops buzzing, what options do you have to revive it?
Well, we would recommend picking Dr.Fone - System Repair (Android) to fix an Android phone will not switch problem. This one-click Android system repair tool resolves every Android system issue without any fuss including Android Phone won’t turn on issue.
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Prior to fixing the Android phone will not switch and getting things back in action. You need to make sure that you have backed up the Android device . It is recommended that rescuing data from an Android phone by backing up is better than recovering it post the process.
Phase 1: Get the Infinix Note 30 Pro device ready and connect it
Step 1: Run Dr.Fone on your computer once the installation is complete and tap the ‘Repair’ option form the interface. Now, connect your Android mobile with the computer.
Step 2: You will find a range of options, tap on the ‘Android Repair’ one. Hit the ‘Start’ button so that you can proceed to fix Android Phone won’t turn on hassle.
Step 3: Now, over the Infinix Note 30 Pro device information window, ensure to feed your exact device details. Press the ‘Next’ button then on.
Phase 2: Enter ‘Download’ mode for fixing your Infinix Note 30 Pro
Step 1: You need to put your Infinix Note 30 Pro in Download mode for resolving the Android phone will not switch on.
- For the Infinix Note 30 Pro device having ‘Home’ button, you got to switch it off and press ‘Volume Down’, ‘Home’, and ‘Power’ keys for 5-10 seconds at once. Let them go and click on the ‘Volume Up’ button to put your phone in ‘Download’ mode.
- For ‘Home’ button-less device, turn the phone/tablet down first. For 5 – 10 seconds, hold down the ‘Volume Down’, ‘Bixby’, and ‘Power’ buttons. Tap on the ‘Volume Up’ button to get into the ‘Download’ mode, after releasing the 3 buttons.
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Step 2: Hitting the ‘Next’ key will allow you to download firmware and proceed with the next step.
Step 3: Dr.Fone - System Repair (Android) would verify your firmware download and then take a while to rectify and resolve Android Phone won’t turn on issue.
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Part 4: Android Phone Won’t Turn On: Common Fix
To try fixing an Android Phone that won’t turn on, follow these steps:
- For any Android devices, remove the battery (considering the battery of your Infinix Note 30 Pro can be removed) and leave it out for at least 30 minutes. Put back the battery in and try to turn it on.
- Press and hold down the Power and Volume Down buttons at the same time for 15-30 minutes to reboot the Infinix Note 30 Pro device.
- Should the first two steps do not work, charge your Infinix Note 30 Pro to get it out of the start-up loop. You can also opt to use a different battery, just in case your current battery is the source of the problem.
- If there are any connected hardware e.g. SD card, remove them from the Infinix Note 30 Pro device.
- Start your Infinix Note 30 Pro in Safe Mode by pressing and holding down the Menu or Volume Down button on your device.
- Should the first five steps do not work for you, perform a hard reset. Do take note that each device will have a different way to do so and that data that is stored locally on the phone will be deleted.
- Send your Infinix Note 30 Pro to the repair shop should none of these steps work.
Part 5: Useful Tips to Protect Your Infinix Note 30 Pro
There are several reasons as to why your Infinix Note 30 Pro won’t turn on. The problem could be a hardware or software issue which could be prevented. Here are some useful tips to protect your Infinix Note 30 Pro.
I. Hardware
- Remember that the components that make your Infinix Note 30 Pro is sensitive. To protect these components from being damaged, use a good guard casing.
- Take apart your Infinix Note 30 Pro and clean it routinely to avoid dust and lint from clogging the phone and overheating it.
II. Software
- It is recommended to download apps from Google Play Store. This way, you can be sure that your app comes from a trusted source.
- Read the app’s permission to see which part of the operating system and your personal information that you are giving access to.
- Install reliable anti-virus and anti-malware software to safeguard your Infinix Note 30 Pro from malicious attacks.
- Make sure you update your operating system, software and apps to make sure you have the latest version – the developer may have fixed the bugs that have caused problems on Android phones.
It is important to note that your phone contains some important data. Therefore, when your Infinix Note 30 Pro won’t turn on do not just give up - there are plenty of tools at your disposal to recover back your files and phone.
Infinix Note 30 Pro Camera Not Working Unexpected Error? Fix It Now
For all its glory and goodness, the Android OS often has its users pulling their hair in frustration at just how buggy the OS can be at times. So, if you’re having one of those days today, we are here to help. Camera app is one of the most used apps on smartphones today. People only launch the app when they want to take a photo, for everything else there’s a dedicated photo gallery app. What happens when you launch the camera app only to realize it threw an error and you missed your photo moment? Don’t throw the phone, not yet. Let us help you out.
Part I: Why Is Android Camera Not Working?
There are a few reasons why the camera app is not working on your Infinix Note 30 Pro.
Low Memory
Camera app does rely heavily on system resources, so in case you have too many apps open and for some reason the OS is not able to manage the resources appropriately for the camera app to function as it should, you will get a camera error.
Low Storage
The camera app needs storage space to save the photos it takes. So, in case your phone is running low on storage space, the camera app would likely malfunction as it would have no way to store the photos it would be taking.
General Bugs And Glitches
OS bugs and general glitches within the OS and the camera app can cause camera not working issue anytime during everyday operation. This is part and parcel of any technology.
Hardware Issues
In the rarest cases, there might have developed an actual hardware issue with the camera system on your Infinix Note 30 Pro. The likely culprit is misuse and abuse, such as a dropped phone or maybe the phone was too hot for extended periods of time, causing hardware issues.
Part II: How To Fix Android Camera Not Working Issue?
So, how to get the Android camera not working problem solved? There are a few ways you can try fixing the camera not working issue on your Infinix Note 30 Pro right where you are, without needing to take the Infinix Note 30 Pro device to the manufacturer’s service center.
II.I: Restart The Handset
One of the first things to do any time an app or your phone or tablet does not work like it should, restarting the Infinix Note 30 Pro device refreshes everything just enough to resolve most commonly occurring issues.
Use the power button on your smartphone to restart your Android handset and see if this resolves the issue.
II.II: Close And Relaunch The Camera App
If the camera app (or any app for that matter) has been in the background for a while and then it is brought to the foreground, there are always chances of it crashing for any reason, or not working as expected. So, closing the app completely and relaunching it is recommended.
Step 1: Launch the app switcher on your specific Android device the way your device manufacturer suggests you to. Usually, it is a swipe up and hold gesture to get into the app switcher.
Step 2: Next, you can choose to close just the camera app or, better yet, close all apps by tapping the Close All button. Flicking any app upwards (quick upward swipe) is how you close an app. If there is no Close All button anywhere, repeat the gesture for all open apps.
II.III: Check App Permissions
These days, thanks to strides in the privacy initiatives, apps need permissions before they can function the way they do. Most of the times, apps such as camera do have the necessary permissions, but sometimes it is possible that the permissions are set incorrectly. To check if the camera app has the requisite permissions, do the following:
Step 1: Go to Settings > Apps > Camera > Permissions.
Step 2: Tap Camera.
Step 3: See if the selected option is Allow Only While Using This App. If not, select it.
II.IV: Clear The Camera App Cache
Clearing the camera app cache is sometimes helpful. To do that:
Step 1: Go to Settings > Apps > Camera and tap Storage Usage.
Step 2: Tap Clear Cache.
II.V: Clear The Photo Gallery App Cache
The camera app is closely tied to the photo gallery app that comes baked in into Android OS. That is because photos that the camera app takes are stored in the photo gallery app. Consequently, if there were any issues in the photo gallery app, that could lead to the camera app not working on Android problem. Here’s how to clear the photo gallery app cache:
Step 1: Go to Settings > Apps > Photos > Storage Usage.
Step 2: Tap Clear Cache.
### II.VI: Check For App UpdatesThis does not happen always, but sometimes, with known bugs and issues, there may be an update released that fixes those bugs and issues that prevent some users from using a given app reliably. Checking for updates is a good step to make sure that your camera app is updated to the latest version possible.
Step 1: Go to Play Store and tap your profile picture on the right.
Step 2: Tap Manage Apps and Device.
Step 3: If there are updates available, Tap Update All to update all apps.
II.VII: Cool The Phone Down
We do not realize the immense power that is packed into the thin smartphone form factor these days. If you have been using the phone to video chat for a while now, you might not realize that the phone has become hot, especially if you are using a desk stand. Same for shooting high-resolution videos; the phone does get quite hot shooting high-resolution videos.
If this is the case, close all apps and let the phone cool down. You might even want to shut the phone off to help cool it faster.
II.VIII: Nudge The Camera System
You may want to tap your camera system (the lenses and surrounding area) gently to see if that gets the camera working. In case it did, this is indicative of a hardware issue, and you should get it checked at the service center at your earliest convenience.
II.IX: Fix Android Camera Not Working Issue In One Click (With Dr.Fone)
Now, if the above fixes have not worked, you might want to repair your Android OS once before you make that appointment with the service centre. And, we have just the app to help you fix your camera not working on Android problem quickly.
Wondershare Dr.Fone is a multi-module app that works on both Windows and macOS and is the only app you will ever need to resolve nearly all of your smartphone and tablet issues that you are likely to encounter. Need to take backups? Dr.Fone Phone Backup has you covered with the ability to take and restore even selective backups, and to any location such as your computer or an external disk as well. Want to transfer WhatsApp chats to a new phone? Use WhatsApp Transfer to do just that! Bought a new phone? Use Phone Transfer to transfer contents from old phone to new, and then use Dr.Fone Data Eraser to securely wipe your old phone before giving it away!
Today, we will use Dr.Fone’s System Repair (Android) module to fix Android camera not working issue quickly.
Download Dr.Fone here.
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Step 1: Launch Dr.Fone app on your PC or Mac.
Step 2: Click System Repair module and then Android.
Step 3: For now, don’t bother with the scenarios given and click Start to go to the next screen.
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Step 4: Your Android device will be detected by Dr.Fone. If anything seems incorrect, use the dropdown options to change it, and click Next.
Step 5: Your phone needs to be put into Download mode before it can be repaired. Follow the instructions shown onscreen and click Next.
Step 6: Dr.Fone automatically downloads the most recent firmware for your device and when it is ready, waits for your input. Click Fix Now to start the repair process.
Step 7: You will need to enter a 6-digit code (digit zero, six times – 000000) to confirm and begin the repair process.
When the repair is complete, Dr.Fone shows the final screen as below:
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Key features:
• Import from any devices and cams, including GoPro and drones. All formats supported. Сurrently the only free video editor that allows users to export in a new H265/HEVC codec, something essential for those working with 4K and HD.
• Everything for hassle-free basic editing: cut, crop and merge files, add titles and favorite music
• Visual effects, advanced color correction and trendy Instagram-like filters
• All multimedia processing done from one app: video editing capabilities reinforced by a video converter, a screen capture, a video capture, a disc burner and a YouTube uploader
• Non-linear editing: edit several files with simultaneously
• Easy export to social networks: special profiles for YouTube, Facebook, Vimeo, Twitter and Instagram
• High quality export – no conversion quality loss, double export speed even of HD files due to hardware acceleration
• Stabilization tool will turn shaky or jittery footage into a more stable video automatically.
• Essential toolset for professional video editing: blending modes, Mask tool, advanced multiple-color Chroma Key
Conclusion
The camera app on your smartphone is one of the most important apps you use. This is not a game; this is an app that makes previous memories possible for you. So, when you get any of those incorrigible errors that are impossible to make sense of, what do you do? This guide gives you 9 fixes to fix Android camera not working error quickly and easily.
- Title: 7 Fixes for Unfortunately, Phone Has Stopped on Infinix Note 30 Pro | Dr.fone
- Author: Ariadne
- Created at : 2024-07-30 07:51:35
- Updated at : 2024-07-31 07:51:35
- Link: https://howto.techidaily.com/7-fixes-for-unfortunately-phone-has-stopped-on-infinix-note-30-pro-drfone-by-drfone-fix-android-problems-fix-android-problems/
- License: This work is licensed under CC BY-NC-SA 4.0.