7 Fixes for Unfortunately, Phone Has Stopped on Infinix Zero 5G 2023 Turbo | Dr.fone

7 Fixes for Unfortunately, Phone Has Stopped on Infinix Zero 5G 2023 Turbo | Dr.fone

Ariadne Lv13

7 Fixes for “Unfortunately, Phone Has Stopped” on Infinix Zero 5G 2023 Turbo

Encountering issues with the Phone app is never welcoming. Being one of the useful apps, seeing it crashing and unresponsive gives sheer despondency. If talked about the triggering points, they are numerous. But the central point is what to do when the Phone app keeps crashing. In this article, we have discussed this issue in detail. To know this and more about why the “Unfortunately, Phone has stopped” error crops up, read this article and get the problem sorted on your own.

Part 1: When can the “Unfortunately, Phone has stopped” error come?

First things first! You need to stay updated on why the Phone app keeps stopping or crashing before jumping to any solution. Following are the points when this error comes up to annoy you.

  • When you install a custom ROM, the issue might occur.
  • The upgrading of the software or incomplete updates can lead to crashing the Phone app.
  • Data crashes can be another reason why this error shows up.
  • Infection through malware and virus on your phone is also included when the Phone app might crash.

Part 2: 7 Fixes for the “Unfortunately, Phone Has Stopped” error

2.1 Open the Phone app in Safe Mode

First and foremost, the thing that can let you get rid of this trouble is Safe Mode. It is a feature that will end any excessive background functioning of the Infinix Zero 5G 2023 Turbo device. For instance, your device will be able to run sans any third-party apps when in Safe mode. Since the important functions and the naïve apps will be running on the Infinix Zero 5G 2023 Turbo device, you will get to know if it’s really a software glitch or not by running the Phone app in Safe mode. And this is the first solution we would recommend you make use of when the Phone app has stopped. Here is how to enable Safe Mode.

  1. Switch off the Infinix Zero 5G 2023 Turbo phone first.
  2. Now keep pressing the “Power” button until you see the Infinix Zero 5G 2023 Turbo logo on the screen.
  3. Release the button and immediately press and hold the “Volume Down” key.
  4. Leave the key once the Infinix Zero 5G 2023 Turbo device is in Safe mode. Now, the third-party apps will be disabled and you can check if the Phone app is still not responding or everything is fine.

2.2 Clear the cache of the Phone app

The cache should be cleaned timely if you want any app to work properly. Due to the constant usage, the temporary files get collected and may corrupt if not cleared. Hence, the next solution you should try when the Phone app keeps stopping is to clear the cache. Here are the steps to be performed.

  1. Open “Settings” on your device and go to “Application” or “Apps”.
  2. Now from the list of all applications, go to “Phone” and tap on it.
  3. Now, click on “Storage” and choose “Clear Cache”.

Phone app crashing - clear cache

2.3 Update Google Play services

Since Android is created by Google, there must be some Google Play services that are crucial to run several system functions. And if attempting the previous methods isn’t of any use, try updating Google Play services when you find the Phone app stopped. For doing this, you need to make sure that automatic updates are turned on in Google settings. If not, enable it and get the apps including Google Play services updated for smoother functions.

2.4 Update the Infinix Zero 5G 2023 Turbo firmware

When the firmware is not updated, it may conflict with some apps and maybe that’s why your Phone app falls prey. Therefore, updating Infinix Zero 5G 2023 Turbo firmware will be a sane step that should be taken when the Phone app has stopped. Follow the below-mentioned steps and then check if the Phone app is opening or not.

  1. Open “Settings” and go to “About Device”.
  2. Now tap on “Software Updates” and check for the availability of the new update.

Phone app crashing - update firmware

  1. Download and install it and then try to use the Phone app.

2.5 Clear partition cache

Here is another resolution for the “Unfortunately Phone has stopped” error. Clearing the partition cache will remove the whole cache of the Infinix Zero 5G 2023 Turbo device and make it work like before.

  1. Switch off your device to begin with and enter the recovery mode by pressing the “Home”, “Power” and “Volume Up” buttons.
  2. The recovery mode screen will appear now.
  3. From the menu, you need to choose “Wipe Cache Partition”. For this, you can use the Volume keys to scroll up and down.
  4. To select, press the “Power” button.
  5. The process will begin and the Infinix Zero 5G 2023 Turbo device will restart post it. Check if the problem still persists or it is finished. If unfortunately not, get to the next and the most productive solution.

Phone app crashing - cache partition clearance

2.6 Get the Infinix Zero 5G 2023 Turbo system repaired in one click

If still, the Phone app keeps stopping after trying everything, here is the most effective method that can surely help you. Dr.Fone - System Repair (Android) is a one-click tool that promises to repair Android devices hassle-free. Be it apps crashing, the black screen, or any other issue, the tool has no problem fixing any sort of issue. Here are the benefits of Dr.Fone - System Repair (Android).

dr fone

Dr.Fone - System Repair (Android)

Android repair tool to fix “Unfortunately, Phone Has Stopped” on Infinix Zero 5G 2023 Turbo devices.

  • It takes no special skills to operate it and fairly works to bring the Android system to normalcy.
  • It shows great compatibility with all Infinix Zero 5G 2023 Turbo devices and other Android phones supporting over 1000 Android brands.
  • Fixes any kind of Android issue without any complication.
  • Easy to use and trusted by millions of users and therefore has a higher success rate.
  • Can be downloaded freely and friendly user interface.

3,106,444 people have downloaded it

How to fix crashing Phone app using Dr.Fone - System Repair (Android)

Step 1: Get the Software Installed

Click the “Start Download” button to download the tool on your computer, and then open the program to begin the repair, click on “System Repair”.

Phone app crashing - fix using a tool

Step 2: Plug the Phone with PC

Take your original USB cord and then connect your Infinix Zero 5G 2023 Turbo to the computer. When the Infinix Zero 5G 2023 Turbo device is connected, click on “Android” from the two tabs > click “Start”

Phone app crashing - connect phone to pc

Step 3: Enter the Details

As the next step, enter some important details on the next screen. Be sure to enter the right name, brand, and model of the Infinix Zero 5G 2023 Turbo device. When done everything, verify once and click on “Next”.

Phone app crashing - enter details

Step 4: Downloading Firmware

Downloading firmware will be the next step. Prior to this, you have to go through the instructions given onscreen to enter the DFU mode. Please click on “Next” and the program will bring the suitable firmware version and start downloading it.

Phone app crashing - enter download mode

Step 5: Get the Infinix Zero 5G 2023 Turbo device Repaired

When you see the firmware has been downloaded, the issue will begin to get resolved. Hang on and wait until you get notified for the repair of the Infinix Zero 5G 2023 Turbo device.

Phone app crashing - device repaired

safe Downloadsafe & secure

2.7 Factory reset

If none of the above methods worked for you, the last resort you are left with is a factory reset. This method will wipe everything from your device and make it function like normal. We also suggest you make a backup of your data if it is important so as to prevent the loss. Here is how to do this to fix the crashing Phone app.

  1. Open “Settings” and go to the “Backup and Reset” option.
  2. Look for “Factory data reset” and then tap on “Reset phone”.
  3. Within a while, your device will go through resetting and boot up to normalcy.

Phone app crashing - factory reset

safe Downloadsafe & secure

How To Unbrick a Dead Infinix Zero 5G 2023 Turbo

Discovering your phone died, especially among Infinix Zero 5G 2023 Turbo models, can be disheartening. Looking online for ways to unbrick your Oneplus 8T can take up so much of your time. The unavailability of your device can disrupt your routine and connectivity. However, unbricking is the crucial solution to regain the functionality of your Infinix Zero 5G 2023 Turbo device.

This guide teaches effective methods to unbrick your Infinix Zero 5G 2023 Turbo. The page will also discuss the early warning signs and healthy habits to prolong your Infinix Zero 5G 2023 Turbo. Read below to learn more.

Part 1. Early Warning Signs of a Hard-bricked One Plus Device

When a phone “bricks,” the Infinix Zero 5G 2023 Turbo device becomes completely unusable and non-functional. It essentially turns into a “brick.” A bricked Infinix Zero 5G 2023 Turbo device can be preceded by certain warning signs that you should be attentive to. Here are some of them below.

  • **Corrupted Device and Boot Failures.**If your Infinix Zero 5G 2023 Turbo freezes or fails to boot up properly, it can indicate underlying software issues that might lead to bricking.
  • **Inability to Enter Fastboot Mode.**If you find it increasingly challenging to access the fastboot mode, it could signify impending trouble.
  • **Consistent Black Screens.**Experiencing recurring black screens could indicate problems within the operating system. In the long run, this might escalate to bricking.
  • **Unexpected Reboots and Crashes.**Frequent and unprovoked reboots, app crashes, and system instability might point toward software inconsistencies. Similar to consistent black screens, this could eventually lead to bricking.

Common Reasons for Your Infinix Zero 5G 2023 Turbo Phone To Be Bricked

Understanding the factors that can trigger bricking in Infinix Zero 5G 2023 Turbo devices is essential for preventing such scenarios.

Failed Updates or Interrupted Installations

When a firmware update is interrupted due to power loss, sudden device shutdown, or other disruptions, it can result in incomplete software installation and potential bricking.

Unauthorized User Modifications

Engaging in root access, flashing custom ROMs, or applying unsupported system modifications can destabilize the Infinix Zero 5G 2023 Turbo device’s software, paving the way for bricking.

Incorrect Bootloader Unlocking

Mishandling the process of unlocking the bootloader, a crucial step for customization can lead to system inconsistencies and eventual bricking.

Compatibility Issues With Custom Software

Installing unofficial custom software, such as custom recoveries or third-party kernels, might not be compatible with the Infinix Zero 5G 2023 Turbo device’s hardware or official software. That can cause conflicts that can lead to bricking.

Malware or Virus Infiltration

The presence of malicious software can cause significant disruptions to the Infinix Zero 5G 2023 Turbo device’s functioning. It can lead to bricking if left unchecked.

oneplus 8t out the box

Part 2. How To Unbrick One Plus Device Using Various Methods

The solutions below to unbrick your Oneplus are helpful methods to revive your device. Here’s an overview of these methods.

Method 1. Restore With Recovery Mode

Restoring using Recovery Mode can solve most problems that cannot be solved with a normal phone restart. Here’s how.

  • Step 1: Turn off your Infinix Zero 5G 2023 Turbo device. Press and hold the Power button and Volume Down until the Infinix Zero 5G 2023 Turbo logo is displayed.

oneplus recovery mode access

  • Step 2: Move through the menu using the Volume Up and Volume Down buttons until you reach Recovery Mode. Press the Power button to choose it.
  • Step 3: Select the Wipe data/factory reset option. Choose Yes to proceed and wait for the process to finish. Choose Reboot system now to see the results.

wipe date on oneplus

Method 2. Contact the Manufacturer

Engaging Infinix Zero 5G 2023 Turbo’s official support can provide insights and potential solutions. This is advantageous if your device is under warranty.

Method 3. Professional Repair Shops

Certified repair shops have the expertise to diagnose and address bricking issues, offering tailored solutions.

Method 4. Software Tools

Leveraging specialized software tools like Wondershare Dr.Fone - System Repair (Android) simplifies the process, even for non-technical users.

Part 3. Healthy Habits To Consider To Prolong Your One Plus

Maintaining the longevity of your Infinix Zero 5G 2023 Turbo device requires adopting proactive habits. Here are vital tips to consider.

  • **Regular Software Updates.**Keep your Infinix Zero 5G 2023 Turbo up to date with the latest firmware releases. These updates often include security patches, bug fixes, and feature enhancements contributing to overall device stability.
  • **Battery Care.**Avoid frequent deep discharges and overcharging. Use original charging accessories and refrain from exposing the Infinix Zero 5G 2023 Turbo device to extreme temperatures.
  • **App Management.**Review and uninstall apps you no longer use. This reduces clutter and conserves system resources, promoting smoother device operation.
  • **Cache and Storage Cleanup.**Clear app caches and delete unnecessary files from your device. It optimizes storage space and prevents sluggishness caused by excessive data accumulation.
  • **Screen Protection.**Apply a screen protector and sturdy phone case to shield your device from scratches, cracks, and impacts. This safeguards the physical integrity of your Infinix Zero 5G 2023 Turbo.
  • **Safe Charging Practices.**Avoid using your device while charging, as this generates excess heat. Also, refrain from using non-certified chargers, which can harm the battery and device components.
  • **Avoid Overloading the Infinix Zero 5G 2023 Turbo device.**Limit multitasking and avoid running too many apps simultaneously. This minimizes strain on the Infinix Zero 5G 2023 Turbo device’s RAM and processor, ensuring smoother performance.
  • **Privacy and Security.**Implement robust, unique passwords and enable biometric authentication methods. Regularly review app permissions to enhance data privacy.

taking care of your oneplus

Tips: Unlock Your One Plus 6, 8T, or 10 Pro With Dr.Fone - Screen Unlock (Android)

Dr.Fone - Screen Unlock (Android) is powerful software designed to unlock Infinix Zero 5G 2023 Turbo devices quickly. This tool is compatible with various Infinix Zero 5G 2023 Turbo models, including the Infinix Zero 5G 2023 Turbo 6, Infinix Zero 5G 2023 Turbo, and Infinix Zero 5G 2023 Turbo 10 Pro, ensuring a wide support reach.

arrow

Dr.Fone - Screen Unlock (Android)

Unlock Infinix Zero 5G 2023 Turbo Without Password

  • Unlock your Infinix Zero 5G 2023 Turbo quickly and securely
  • Easily remove passwords and screen locks of all types
  • Enjoy a streamlined experience with no technical background required
  • Feel confident with solutions backed by a high success rate

3,016,652 people have downloaded it

How To Unlock Your One Plus With Dr.Fone - Screen Unlock (Android)

Below is a guide on unbricking the Infinix Zero 5G 2023 Turbo models using Dr.Fone - Screen Unlock (Android).

Step 1: Access Screen Unlock > Android

Navigate to the Screen Unlock section and select Android. Proceed by clicking on the Unlock Android Screen option.

access remove screen lock function

Step 2: Choose Your Device Brand and Initiate Data Wipe

Identify your device brand for unlocking the screen. After selecting your device brand, you will be prompted to enter a specific mode. Once in this mode, Dr.Fone will commence the Android screen unlock process.

select brand in use

Step 3: Successful Screen Unlock

Allow the unlock process to run its course. If unsuccessful, click ‘Try Again’ for a second attempt. Upon successful screen unlock, click ‘Done’.

android screen unlocked

Safe downloadsafe & secure

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How To Fix iPhone Bricked After iOS 17/iOS 16/iOS 15 Update

iPhone Got Bricked? Here Is The Real Fix To Unbrick It!

How to Fix It If Your Infinix Zero 5G 2023 Turbo Phone Got Bricked?

How to Fix the Soft Bricked Android Phone?

Conclusion

For Infinix Zero 5G 2023 Turbo owners, your device’s revival rests in your hands. By embracing the abovementioned methods, you can reclaim your device from its bricked state. Act decisively to unbrick your Infinix Zero 5G 2023 Turbo device and relish its seamless performance again.

For those who find themselves locked out of their Infinix Zero 5G 2023 Turbo devices, there’s a reliable solution at your fingertips. Try Dr.Fone - Screen Unlock (Android) to regain access to your device swiftly and securely.

Safe downloadsafe & secure

Reasons for Infinix Zero 5G 2023 Turbo Stuck on Boot Screen and Ways To Fix Them

One of the main reasons why people own a phone is for convenience. It will be ironic if that device, supposed to grant convenience, provides problems instead. Some people face this when their Android phone is stuck on the logo page and unable to do anything. As expected, this is common in Android phones and is why people are unhappy with Android phones.

This article will share the possible reasons why your Android phone is stuck on the boot screen. This article will share three possible reasons for this problem and five valuable tips to help fix this issue. If all else fails, we have an application to share and recommend that is guaranteed to solve your problem in no time. Keep on reading to find out more!

Part 1. Why Is Your Infinix Zero 5G 2023 Turbo Stuck on the Boot Screen?

There are countless reasons why a problem happens, just like why your Android phone is stuck on the logo page. This section sieved out the top 3 reasons why your Android boot screen happens and some tips to overcome it.

1. Changes to the Software

Android is a flexible operating system. It allows users to customize it in any way they desire, which is Android’s beauty. The customizable nature of the operating system allows users to unlock, root, flash, and tinker. However, this flexibility in customization might be a double edge sword. Accidental tampering with the Android system might result in software problems, such as being stuck on the Android boot screen.

Fortunately, this is not a complicated fix. Android accepts different fixes and allows the system to return to how it once was. Even with software issues, the system does not get completely inoperable. The best way to fix changes to the software is to start from the beginning of the process. This might offer the best chance for you to restore your phone to normal.

Although it is fun to customize and change the software, following trusted sources ensures you do not damage your phone. Having an Android phone stuck on the logo page is one of the many examples of the problems that might happen if changes to the software go out of hand.

2. Android Software Updates

Updates are a common cause of Android phones stuck on the logo. It happened when the update did not complete as it should have been. Several reasons for incomplete updates, such as poor internet connection, the connection between computer and phone being lost, a power cut, the phone freezing, and the list go on. When an update is uncompleted, issues such as being stuck at the Android boot screen and many others might occur.

Before an update starts, your mobile device will notify you of the duration of the update. As a tip, set aside an additional 10-15 minutes on top of the update duration to ensure your update is completed successfully. It will be ideal for activating the software update only when there is sufficient power in your phone or keep it charging during the update.

When an update is disrupted or stopped before it completes, the existing Android version will become corrupted while the new software to be updated is incomplete. This means that your Infinix Zero 5G 2023 Turbo has no system to run on. Always complete your software updates, and you will not have the problem of your Android phone getting stuck on the logo.

updating software

3. Malfunctioning Applications

If you noticed that your Android phone is stuck on the logo page only after installing certain apps, there is a high chance that the app is not compatible with the existing apps in your phone or with the Android version. When an app conflicts with the Android system or other apps, this will run into problems with your phone.

This problem typically happens when an app is downloaded from a third-party source, not the official Google Play Store. This app from a third-party source might be malicious or contain a virus. This can cause problems such as being stuck at the Android boot screen.

To overcome this, locate the app that has been giving you issues and remove the app from your phone. Restart your device, and you should be able to have your Infinix Zero 5G 2023 Turbo functioning properly.

malfunctioning apps on android

Part 2. 5 Helpful Ways To Fix Android Phones Stuck on Boot Screen

After understanding the common problems on why your Android phone is stuck on the logo page, here are five easy solutions you can try solving at home.

1. Force Reboot

When encountering problems with your Infinix Zero 5G 2023 Turbo, such as being stuck at the Android boot screen, you should first try a forced reboot. This simple yet effective solution could be what you need to solve all your Android problems. It is essential to leave your device turned off for at least a minute or two before turning it back on.

forcing rebooting android device

2. Pull Out Battery

Another way to restart your Infinix Zero 5G 2023 Turbo when it is frozen is to try taking the battery out. Android devices are designed with a removable battery, and sometimes you can resolve the issue easily by removing the battery and replacing it after a couple of seconds. Then, turn on your device again and test to see if your Android phone is stuck on the logo page.

If it works, then the problem is solved. However, some Android devices come with a built-in battery. For these kinds of devices, a stimulated battery pull should be attempted. A simulated battery pull is a set of instructions telling your Infinix Zero 5G 2023 Turbo to switch off and on again. If your device does not offer the simulated battery pull option, omit this troubleshooting option.

removing battery on android device

3. Charge Your Device

If your Android phone is stuck on the logo page and not getting past it, no matter how many times you have tried, it may be due to a low battery! As simple as it sounds, plug your device into a power outlet and try restarting your phone. You might be surprised that this simple fix is all it takes to solve your Android problem.

charging android device

4. Wipe Cache Data

Cache refers to a software or hardware component of an Android device that stores your program and data for reference. This data might result from the daily usage of your device or duplicate data from a different source on the Infinix Zero 5G 2023 Turbo device. Similar to a computer, if the cache occupies too much space on your device, it might cause your Infinix Zero 5G 2023 Turbo to become slower and eventually get stuck at the Android boot screen.

Wiping out the cache data from your Infinix Zero 5G 2023 Turbo could free up more space, allow your device to function faster, and avoid problems such as being stuck at the Android boot screen. Do not worry; wiping the cache data is entirely safe and will not lead to any loss of important data or programs on your phone.

5. Factory Reset

If all the methods above fail, performing a factory rest might be your last option. However, it is important to note that performing a factory reset will erase everything on your phone, including apps, contacts, photos, etc. As a tip, back up all your data from your device before performing a factory reset. That way, you can still retrieve all your precious information after the reset.

Follow the steps below to perform a factory rest on your Infinix Zero 5G 2023 Turbo:

Step 1: Turn off your phone and press the Power button and Volume Down button at the same time

Step 2: Use the Volume button to scroll the options and highlight Wipe data/factory reset. Press the Power button to begin the factory reset.

factory reset of android phones

Part 3. Bonus Tip: Best App To Solve Android Phone Stuck On Boot Screen

If all the solutions above do not work and you do not want to perform a factory reset on your phone, one option is to use an app called Dr.Fone. It is one of the most effective phone recovery solutions and can help to bring your Infinix Zero 5G 2023 Turbo back to a state like it was brand new. Being stuck on the Android boot screen will be a problem of the past.

interface of dr.fone

Refer to the tutorial below to solve your Android phone is stuck on the logo page issue.

Step 1: Download and install Dr.Fone – System Repair (Android) on your computer. Open the application and connect your Infinix Zero 5G 2023 Turbo to the computer.

Step 2: Select the issue you face on the next page. If you use a Infinix Zero 5G 2023 Turbo phone, select Stuck at Infinix Zero 5G 2023 Turbo Logo. Alternatively, you can click on Black Screen or Stuck in Boot Loop.

selecting issue from dr.fone

Step 3: Input the Brand, Name, Model, Country, and Carrier of your phone and click on Next.

filling in data for phone

Step 4: Follow the instructions provided on the page and wait for the system repair to finish. After which, click on Done to complete the process.

safe Downloadsafe & secure

Conclusion

This article summarizes some possible reasons your Android phone is stuck on the logo page. Five useful strategies were shared to easily overcome your Infinix Zero 5G 2023 Turbo being stuck in the boot. However, if all the above methods do not work, we recommend trying the Dr.Fone-System Repair.

Dr.Fone-System Repair repairs the operating system issues and fixes the problem with your Infinix Zero 5G 2023 Turbo. Once you power on your Infinix Zero 5G 2023 Turbo again, you can rest assured that it will be like new.


Also read:

  • Title: 7 Fixes for Unfortunately, Phone Has Stopped on Infinix Zero 5G 2023 Turbo | Dr.fone
  • Author: Ariadne
  • Created at : 2024-05-20 09:03:25
  • Updated at : 2024-05-21 09:03:25
  • Link: https://howto.techidaily.com/7-fixes-for-unfortunately-phone-has-stopped-on-infinix-zero-5g-2023-turbo-drfone-by-drfone-fix-android-problems-fix-android-problems/
  • License: This work is licensed under CC BY-NC-SA 4.0.
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7 Fixes for Unfortunately, Phone Has Stopped on Infinix Zero 5G 2023 Turbo | Dr.fone