7 Fixes for “Unfortunately, Phone Has Stopped” on Itel A60s

Encountering issues with the Phone app is never welcoming. Being one of the useful apps, seeing it crashing and unresponsive gives sheer despondency. If talked about the triggering points, they are numerous. But the central point is what to do when the Phone app keeps crashing. In this article, we have discussed this issue in detail. To know this and more about why the “Unfortunately, Phone has stopped” error crops up, read this article and get the problem sorted on your own.

Part 1: When can the “Unfortunately, Phone has stopped” error come?

First things first! You need to stay updated on why the Phone app keeps stopping or crashing before jumping to any solution. Following are the points when this error comes up to annoy you.

• When you install a custom ROM, the issue might occur.
• The upgrading of the software or incomplete updates can lead to crashing the Phone app.
• Data crashes can be another reason why this error shows up.
• Infection through malware and virus on your phone is also included when the Phone app might crash.

Part 2: 7 Fixes for the “Unfortunately, Phone Has Stopped” error

2.1 Open the Phone app in Safe Mode

First and foremost, the thing that can let you get rid of this trouble is Safe Mode. It is a feature that will end any excessive background functioning of the Itel A60s device. For instance, your device will be able to run sans any third-party apps when in Safe mode. Since the important functions and the naïve apps will be running on the Itel A60s device, you will get to know if it’s really a software glitch or not by running the Phone app in Safe mode. And this is the first solution we would recommend you make use of when the Phone app has stopped. Here is how to enable Safe Mode.

1. Switch off the Itel A60s phone first.
2. Now keep pressing the “Power” button until you see the Itel A60s logo on the screen.
3. Release the button and immediately press and hold the “Volume Down” key.
4. Leave the key once the Itel A60s device is in Safe mode. Now, the third-party apps will be disabled and you can check if the Phone app is still not responding or everything is fine.

2.2 Clear the cache of the Phone app

The cache should be cleaned timely if you want any app to work properly. Due to the constant usage, the temporary files get collected and may corrupt if not cleared. Hence, the next solution you should try when the Phone app keeps stopping is to clear the cache. Here are the steps to be performed.

1. Open “Settings” on your device and go to “Application” or “Apps”.
2. Now from the list of all applications, go to “Phone” and tap on it.
3. Now, click on “Storage” and choose “Clear Cache”.

2.3 Update Google Play services

Since Android is created by Google, there must be some Google Play services that are crucial to run several system functions. And if attempting the previous methods isn’t of any use, try updating Google Play services when you find the Phone app stopped. For doing this, you need to make sure that automatic updates are turned on in Google settings. If not, enable it and get the apps including Google Play services updated for smoother functions.

2.4 Update the Itel A60s firmware

When the firmware is not updated, it may conflict with some apps and maybe that’s why your Phone app falls prey. Therefore, updating Itel A60s firmware will be a sane step that should be taken when the Phone app has stopped. Follow the below-mentioned steps and then check if the Phone app is opening or not.

1. Open “Settings” and go to “About Device”.
2. Now tap on “Software Updates” and check for the availability of the new update.

1. Download and install it and then try to use the Phone app.

2.5 Clear partition cache

Here is another resolution for the “Unfortunately Phone has stopped” error. Clearing the partition cache will remove the whole cache of the Itel A60s device and make it work like before.

1. Switch off your device to begin with and enter the recovery mode by pressing the “Home”, “Power” and “Volume Up” buttons.
2. The recovery mode screen will appear now.
3. From the menu, you need to choose “Wipe Cache Partition”. For this, you can use the Volume keys to scroll up and down.
4. To select, press the “Power” button.
5. The process will begin and the Itel A60s device will restart post it. Check if the problem still persists or it is finished. If unfortunately not, get to the next and the most productive solution.

2.6 Get the Itel A60s system repaired in one click

If still, the Phone app keeps stopping after trying everything, here is the most effective method that can surely help you. Dr.Fone - System Repair (Android) is a one-click tool that promises to repair Android devices hassle-free. Be it apps crashing, the black screen, or any other issue, the tool has no problem fixing any sort of issue. Here are the benefits of Dr.Fone - System Repair (Android).

Dr.Fone - System Repair (Android)

Android repair tool to fix “Unfortunately, Phone Has Stopped” on Itel A60s devices.

• It takes no special skills to operate it and fairly works to bring the Android system to normalcy.
• It shows great compatibility with all Itel A60s devices and other Android phones supporting over 1000 Android brands.
• Fixes any kind of Android issue without any complication.
• Easy to use and trusted by millions of users and therefore has a higher success rate.
• Can be downloaded freely and friendly user interface.

3,106,444 people have downloaded it

How to fix crashing Phone app using Dr.Fone - System Repair (Android)

Step 1: Get the Software Installed

Click the “Start Download” button to download the tool on your computer, and then open the program to begin the repair, click on “System Repair”.

Step 2: Plug the Phone with PC

Take your original USB cord and then connect your Itel A60s to the computer. When the Itel A60s device is connected, click on “Android” from the two tabs > click “Start”

Step 3: Enter the Details

As the next step, enter some important details on the next screen. Be sure to enter the right name, brand, and model of the Itel A60s device. When done everything, verify once and click on “Next”.

Step 4: Downloading Firmware

Downloading firmware will be the next step. Prior to this, you have to go through the instructions given onscreen to enter the DFU mode. Please click on “Next” and the program will bring the suitable firmware version and start downloading it.

Step 5: Get the Itel A60s device Repaired

When you see the firmware has been downloaded, the issue will begin to get resolved. Hang on and wait until you get notified for the repair of the Itel A60s device.

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2.7 Factory reset

If none of the above methods worked for you, the last resort you are left with is a factory reset. This method will wipe everything from your device and make it function like normal. We also suggest you make a backup of your data if it is important so as to prevent the loss. Here is how to do this to fix the crashing Phone app.

1. Open “Settings” and go to the “Backup and Reset” option.
2. Look for “Factory data reset” and then tap on “Reset phone”.
3. Within a while, your device will go through resetting and boot up to normalcy.

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How To Deal With the Itel A60s Screen Black But Still Works?

With the advance of technology over the years, many of us rely on smartphones to communicate, work, and play. As such, it can be pretty concerning when your device begins to act strange like your phone screen suddenly went blank.

Whether you’re using an iPhone or an Android device, you’ll eventually encounter a problematic symptom like this. Therefore, this article will explore what to do when your phone screen goes black. After exploring below, you’ll learn the common causes of why your phone screen went black and how to fix it. Read on below to learn more.

Part 1: Why Did My Itel A60s Screen Go Black but Still Works? Common Causes

Experiencing a cell phone blank screen is not exclusive to Android or iOS users. A phone screen not turning on happens all the time due to several factors that may or may not be out of your control. While they can be frustrating, here are some common causes you should know as to why your phone screen went black but still works.

A Drained Battery

The first thing that comes to mind when your phone screen suddenly goes black is you have a drained battery. Even though this is obvious, it’s still important to mention, as this is usually what most people encounter. To fix this problem, plug your smartphone into a charger and wait for your device to turn on again. If it works, then you just prevented a rather annoying experience.

App Troubles

If your phone is working, but the screen is black, there’s also a high probability that you are having an isolated issue with a particular application. An app could be loading something, which often happens for streaming apps such as YouTube, Netflix, Prime, and more, especially if you have slow internet connectivity.

Software Issues

A potential reason why your phone screen went black but still works could be because of your smartphone’s software. This problem suggests that your Itel A60s is crashing, potentially freezing your device if not addressed immediately. If this is the cause, then your device is likely experiencing a critical system error, and you should directly try to reboot your phone.

Hardware Problem

If you dropped your phone, there’s a high chance the LCD connectors went loose due to the physical impact. If this happened to you, the phone might be working, but the screen is black due to the LCD cable dislodging. Another issue could be your phone got exposed to extreme temperatures. This can also cause a black screen but your phone is still on.

Part 2: How To Fix Black Screen on Your Phone

Here are four valuable methods you should know on what to do when your phone screen goes black on your iPhone or Android smartphone to get them working again.

Method 1: Force Restart your Android/iOS Smartphone

If your phone screen is black but still works, force restarting it is the easiest way to fix it. The following are the detailed steps for both Android and iOS devices.

How to Force Restart your Android Device

Here is how you force restart an Android device when your phone screen doesn’t turn on.

Step 1: Press and hold the Power and Volume Down buttons simultaneously.

Step 2: Hold the same buttons until your device restarts, and display the phone’s logo.

How to Force Restart your iOS Device

If you own the latest iPhone models, here are the method of restarting it from iPhone 8 up to 14.

Step 1: Press and immediately release Volume Up. Next, press and immediately release Volume Down.

Step 2: Press and hold Sleep/Wake until you see the Apple logo.

Note

If you own an iPhone 7, press and hold the Side button and Volume Down simultaneously until you see the apple logo.

Method 2: Uninstall or Update Outdated Applications

In some cases, your phone screen is black but still works because of installing incompatible apps on your iOS/Android device. If the installed app is frequently crashing, it may be the source of a blank cell phone screen. Uninstall the problem app to see if the black screen disappears or not.

Method 3: Inspect the LCD Connectors

If your phone screen goes black but still works, you should inspect the logic board to the LCD screen to see if it has become disconnected. It is common for smartphones that often get dropped a few times. It’s best to plug the connectors back to regain your screen’s functionality.

However, this requires technical know-how. It’s better to seek help from a professional as you could risk causing more damage to your device if you don’t know what you’re doing.

Method 4: Perform a Factory Reset

If all the methods above did not solve your problem, the last resort you can take is to perform a Factory Reset. This method works on Android and iOS smartphones and erases all your data. It is the quickest way to try to fix why your phone screen went black. Here are the steps.

For Android Users

If you’re on Android, tap Settings > Backup and Reset. Tap on Factory data reset > Delete all to initiate the factory reset.

If you cannot do this, here’s how to perform a factory reset manually using Recovery Mode.

Note

The process of booting into Recovery Mode is not the same across all Android devices and depends on the manufacturer and model of your phone. Refer to your owners manual to see which method is the right one for your Itel A60s.

Step 1A: Press and hold the Power button and Volume Down buttons simultaneously and continue holding until the screen starts.

Step 1B: For Android devices with a Home button, press and hold the Home button and the Power button and continue holding until the screen starts.

Step 1C: Press and hold the Power button as well as the Volume Up and Volume Down buttons simultaneously and continue holding until the screen starts.

Step 2: Use the Volume buttons to navigate the choices and select Wipe data/factory reset and confirm your choice with the Power button.

Step 3: Simply wait for the process to complete and wait for your Itel A60s to restart automatically.

F****or iOS Users

Step 1: For iOS users, meanwhile, tap Settings > General > Transfer or Reset iPhone.

Step 2: Next, choose Erase All Content and Settings. Check the list of items you want to remove.

Step 3: Tap Continue and enter your iPhone passcode. A message warns you that the process will delete all media and data and reset all settings.

Step 4: Tap Erase iPhone to confirm. You’ll be asked to type in your Apple ID and password if Find My is active. Enter your password and tap Erase.

Part 3: How To Fix Black Screen Phone With an Alternative

If your phone screen went black but still works and doing the methods above did not solve the issue, you can use Wondershare Dr.Fone for iOS and Android as a last resort. It’s one of the most popular smartphone repair tools today, enabling you to fix all kinds of annoying scenarios. These include black screen, boot loop, white screen of death, bricked iOS or Android device, and more.

Key Features

Dr.Fone – System Repair for iOS and Android has fantastic features you can immediately take advantage of. Here are its key features below.

• Fix all Android and iOS Problems in Minutes

Dr.Fone – System Repair can fix all kinds of issues on your Android/iOS, such as a black screen, white screen of death, screen freeze, boot loop, or recovery mode. All of this can be done within less than 10 minutes to save you precious time.

• Supports up to 1000+ Android Smartphones and the latest iOS

All iOS versions, including the latest iOS 16 and iOS 16 beta, are fully supported by Dr.Fone – System Repair. The app handles all your smartphone issues without data loss to secure your info. On the other hand, if you own an Android, the app supports up to 1000+ Android smartphones, making it highly versatile for Android owners.

Tech Specs

Dr.Fone – System Repair (Android)’s minimum system requirements for your computer are listed below.

Computer OS	Android
Windows 11, 10, 8.1, 8, 7	Android 2.1 and up to the latest

Meanwhile, here are the system requirements for Dr.Fone – System Repair (iOS).

Computer OS	iOS
Windows 11, 10, 8.1, 8, 7	Supports all iOS versions, including the latest iOS 16 and iOS 16 beta
macOS 12, 11, 10.15, 10.14, 10.13, 10.12, 10.11, 10.10, 10.9, 10.8

Pros and Cons

If you’re still undecided about Dr.Fone – System Repair, here are its pros and cons.

Pros

• Fone – System Repair for iOS and Android has a clutter-free and beginner-friendly user interface. It’s easy to understand and use, so you can start immediately.
• Both the iOS and Android versions finish the repair tasks within less than 10 minutes to save you time.

Cons

• Each version for each OS is sold separately.
• The free version works up to your device’s compatibility. Once you start the repair process, the app will ask you for a valid license key.

How to Fix Black Phone Screen With Dr.Fone – System Repair

Here’s how to fix your phone screen with Dr.Fone – System Repair on iOS/Android.

Step 1: Download and install Dr.Fone – System Repair for iOS or Android. Next, open the program and connect your smartphone.

Step 2A (For iOS): Choose the correct model of your iPhone for the program to be able to download the appropriate firmware package.

Step 2B (For Android): Click Start. On the next window, choose the Brand, Name, Model, Country, and Carrier of your smartphone, then click Next.

Step 3: Follow the on-screen instructions provided on the main program window and wait for the repair process to complete.

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Conclusion

Our increasing reliance on smartphones has led to amazing advancements in new technologies. However, lingering issues such as your phone screen not turning on or your phone screen being black but still working are ongoing problems to many. That’s why learning how to prevent these events is essential to take care of your smartphone.

Doing all the recommended methods above usually solves the case. If the different fixes don’t work for you, Dr.Fone – System Repair for iOS and Android can help resolve all your problems within less than 10 minutes. You can download it for free on Windows and Mac to test it yourself.

How To Restore a Bricked Itel A60s Back to Operation

In moments of lag or freezing on your Android, you might brick Your Itel A60s, which can be unsettling. This is more than just the loss of a device. A bricked cell phone also involves potential data erasure. Yet, it’s crucial to understand the true implications of a bricked phone. This page tackles how to address the issue of a bricked Android phone.

This comprehensive guide aims to the reasons behind Android phones becoming bricked. By reading below, you’ll learn effective methods to unbrick a mobile phone without the risk of data loss.

Part 1. What are Brick Phones: At a Glance

The term “bricked phone“ is used when a device becomes non-functional. This is typically due to a critical software or firmware error. There are two distinct scenarios for encountering a bricked phone: a soft brick and a hard brick.

• Soft Brick. A soft brick entails a phone that’s not operational due to software glitches or conflicts but is not irreparable.
• Hard Brick.A hard brick signifies a more dire situation. This is where the phone becomes inoperable, resembling an actual brick in terms of functionality.

The Common Causes of a Cell Phone Bricking

Below are the common causes why a cell phone bricks.

Failed Updates

When a firmware or system update fails, it can lead to a bricked phone. Updates involve intricate changes to the phone’s software. If interrupted or incompatible, the Itel A60s device may get stuck in a state of partial functionality. This can result in a soft brick.

Failed Flashing

Flashing involves installing custom firmware or software onto a device. If the flashing process is interrupted or if the firmware used is not compatible with the Itel A60s device’s hardware, it can cause a hard brick. The device’s essential software components may become corrupted, rendering the phone unusable.

Rooting

Rooting, which grants users superuser access to their device’s OS, can lead to bricking if not done right. Rooting often involves making deep system changes, and errors can disrupt the phone’s core functionality.

Installing Bad Apps

Installing malicious, incompatible, or poorly coded apps can lead to a soft brick situation. In severe cases, they can trigger a boot loop or render the phone unresponsive.

Others

Several less common factors can also contribute to bricking. Overclocking, attempting to modify the bootloader, or tampering with system files can lead to disastrous consequences. Hardware issues, such as faulty memory or battery problems, might also manifest as bricked devices.

Part 2. Unbricking Methods and Tools

Below are solutions that you can employ to fix various brick phone scenarios.

Reverting Android Device to Factory Defaults (Soft Brick)

A universal approach to trying to recover a brick phone exists for all Android phones. This is, consider restoring your device to its factory settings. You can find instructions specific to your phone model online. Although this procedure erases all your data, it’s possible to regain the use of your brick phone.

Get in Touch With the Manufacturer (Hard Brick and Soft Brick)

Normally, smartphone warranties span from 1 to 2 years. If your phone remains unrooted and falls within that coverage period, consider reaching out to the manufacturer. This direct approach could lead to your phone being repaired or replaced with a new one at no cost to you.

Seek Professional Assistance (Hard Brick and Soft Brick)

When your phone falls outside the warranty coverage, consider seeking help from a reputable repair shop. However, be aware that any lost data cannot be attributed to their efforts. Fortunately, you can recover lost data using reliable data recovery software once your phone is operational again.

Use a Dedicated App To Fix Bricked Mobile Phones (Hard Brick and Soft Brick)

Among the array of tools designed for unbricking and recovery, one standout is Wondershare Dr.Fone - System Repair (Android). With an exceptional recovery rate, it stands out as one of the top contenders for data retrieval. Its performance is notable when applied to modern brick phones, making it a highly effective choice for these devices.

Part 3. Unbricking Mobile Phones With Dr.Fone - System Repair (Android)

Dr.Fone - System Repair (Android) empowers you to resolve a range of prevalent Android problems. This Android repair tool eliminates the need to hunt for suitable firmware to flash your phone. By utilizing Dr.Fone – System Repair (Android), you can recover data on Your Itel A60s with a few clicks.

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Key Features

Below are some of the standout features of Dr.Fone - System Repair (Android)

Address Android Challenges Like a Professional

From common scenarios like black screens and boot loops to even bricked Android devices, this tool has you covered. Dr.Fone has simplified the process so that anyone can fix Android problems.

Support for Over 1000 Android Models

This software is designed to fix glitches including most modern Android devices. Whether your Itel A60s is an unlocked variant or tied to carriers, you can restore it back to normal in just a matter of minutes.

Trial Access at No Cost

Dr.Fone - System Repair (Android) offers free access for you to test the initial steps and verify device compatibility. This cost-effective feature ensures value for money every step of the way.

Main Advantages of Using Dr.Fone – System Repair (Android)

Dr. Fone – System Repair (Android) is a great solution with numerous tools to help you manage your Itel A60s in various ways. Here are some of the advantages of using the app for fixing bricked phones.

• Fone – System Repair (Android) comes with a clean UI making navigation and usage easy. The user-friendly design offers a seamless experience for beginners and professionals alike.
• Utilizing the app for system repair is an effortless and speedy process. It doesn’t take up much time to revive your bricked phoneso you can use it right away.
• The System Repair toolkit only needs you to click on a few buttons. Combined with its clean UI and speedy process, using the app is a breeze.

Part 4. How To Revive a Bricked Phone Using Dr.Fone – System Repair (Android)

Below are the steps to recover data on a bricked mobile phone.

• Step 1: Download and install Dr.Fone – System Repair (Android) on your computer. Launch the app and select System Repair. Next, choose Select Android as the Itel A60s device type. Then, connect to your Itel A60s. Choose Phone Brick as the Android problem and click Start.

• Step 2: Select the correct device information. Choose the Brand, Name, Model, Country, and Carrier. Tick the box next to I agree button and click Next to proceed to the next step.

• Step 3: Click on the Phone with Home button or Phone without Home button depending on your device. Follow the on-screen instructions and click Next to proceed with reviving your brick phone.

• Step 4: Once the Itel A60s device enters Download Mode, the firmware will automatically start downloading. Follow the on-screen prompts and wait for the system to initiate the repair process. Once it concludes, the completion message will appear on the main window. Click Done to close the tool or click Try again to repeat the process.

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Conclusion

Fixing a bricked phone may seem daunting, but solutions are within reach. This page explained the distinctions between soft and hard brick scenarios. It also identified common causes and revealed effective methods for unbricking.

Among these, Dr.Fone – System Repair (Android) emerges as a dependable ally. The tool offers a comprehensive toolkit for recovery and data rescue. The power to reclaim lost data lies in your hands. Act, follow the methods outlined, and recover your brick phone.

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