7 Fixes for “Unfortunately, Phone Has Stopped” on Motorola Edge 40

Encountering issues with the Phone app is never welcoming. Being one of the useful apps, seeing it crashing and unresponsive gives sheer despondency. If talked about the triggering points, they are numerous. But the central point is what to do when the Phone app keeps crashing. In this article, we have discussed this issue in detail. To know this and more about why the “Unfortunately, Phone has stopped” error crops up, read this article and get the problem sorted on your own.

Part 1: When can the “Unfortunately, Phone has stopped” error come?

First things first! You need to stay updated on why the Phone app keeps stopping or crashing before jumping to any solution. Following are the points when this error comes up to annoy you.

• When you install a custom ROM, the issue might occur.
• The upgrading of the software or incomplete updates can lead to crashing the Phone app.
• Data crashes can be another reason why this error shows up.
• Infection through malware and virus on your phone is also included when the Phone app might crash.

Part 2: 7 Fixes for the “Unfortunately, Phone Has Stopped” error

2.1 Open the Phone app in Safe Mode

First and foremost, the thing that can let you get rid of this trouble is Safe Mode. It is a feature that will end any excessive background functioning of the Motorola Edge 40 device. For instance, your device will be able to run sans any third-party apps when in Safe mode. Since the important functions and the naïve apps will be running on the Motorola Edge 40 device, you will get to know if it’s really a software glitch or not by running the Phone app in Safe mode. And this is the first solution we would recommend you make use of when the Phone app has stopped. Here is how to enable Safe Mode.

1. Switch off the Motorola Edge 40 phone first.
2. Now keep pressing the “Power” button until you see the Motorola Edge 40 logo on the screen.
3. Release the button and immediately press and hold the “Volume Down” key.
4. Leave the key once the Motorola Edge 40 device is in Safe mode. Now, the third-party apps will be disabled and you can check if the Phone app is still not responding or everything is fine.

2.2 Clear the cache of the Phone app

The cache should be cleaned timely if you want any app to work properly. Due to the constant usage, the temporary files get collected and may corrupt if not cleared. Hence, the next solution you should try when the Phone app keeps stopping is to clear the cache. Here are the steps to be performed.

1. Open “Settings” on your device and go to “Application” or “Apps”.
2. Now from the list of all applications, go to “Phone” and tap on it.
3. Now, click on “Storage” and choose “Clear Cache”.

2.3 Update Google Play services

Since Android is created by Google, there must be some Google Play services that are crucial to run several system functions. And if attempting the previous methods isn’t of any use, try updating Google Play services when you find the Phone app stopped. For doing this, you need to make sure that automatic updates are turned on in Google settings. If not, enable it and get the apps including Google Play services updated for smoother functions.

2.4 Update the Motorola Edge 40 firmware

When the firmware is not updated, it may conflict with some apps and maybe that’s why your Phone app falls prey. Therefore, updating Motorola Edge 40 firmware will be a sane step that should be taken when the Phone app has stopped. Follow the below-mentioned steps and then check if the Phone app is opening or not.

1. Open “Settings” and go to “About Device”.
2. Now tap on “Software Updates” and check for the availability of the new update.

1. Download and install it and then try to use the Phone app.

2.5 Clear partition cache

Here is another resolution for the “Unfortunately Phone has stopped” error. Clearing the partition cache will remove the whole cache of the Motorola Edge 40 device and make it work like before.

1. Switch off your device to begin with and enter the recovery mode by pressing the “Home”, “Power” and “Volume Up” buttons.
2. The recovery mode screen will appear now.
3. From the menu, you need to choose “Wipe Cache Partition”. For this, you can use the Volume keys to scroll up and down.
4. To select, press the “Power” button.
5. The process will begin and the Motorola Edge 40 device will restart post it. Check if the problem still persists or it is finished. If unfortunately not, get to the next and the most productive solution.

2.6 Get the Motorola Edge 40 system repaired in one click

If still, the Phone app keeps stopping after trying everything, here is the most effective method that can surely help you. Dr.Fone - System Repair (Android) is a one-click tool that promises to repair Android devices hassle-free. Be it apps crashing, the black screen, or any other issue, the tool has no problem fixing any sort of issue. Here are the benefits of Dr.Fone - System Repair (Android).

Dr.Fone - System Repair (Android)

Android repair tool to fix “Unfortunately, Phone Has Stopped” on Motorola Edge 40 devices.

• It takes no special skills to operate it and fairly works to bring the Android system to normalcy.
• It shows great compatibility with all Motorola Edge 40 devices and other Android phones supporting over 1000 Android brands.
• Fixes any kind of Android issue without any complication.
• Easy to use and trusted by millions of users and therefore has a higher success rate.
• Can be downloaded freely and friendly user interface.

3,106,444 people have downloaded it

How to fix crashing Phone app using Dr.Fone - System Repair (Android)

Step 1: Get the Software Installed

Click the “Start Download” button to download the tool on your computer, and then open the program to begin the repair, click on “System Repair”.

Step 2: Plug the Phone with PC

Take your original USB cord and then connect your Motorola Edge 40 to the computer. When the Motorola Edge 40 device is connected, click on “Android” from the two tabs > click “Start”

Step 3: Enter the Details

As the next step, enter some important details on the next screen. Be sure to enter the right name, brand, and model of the Motorola Edge 40 device. When done everything, verify once and click on “Next”.

Step 4: Downloading Firmware

Downloading firmware will be the next step. Prior to this, you have to go through the instructions given onscreen to enter the DFU mode. Please click on “Next” and the program will bring the suitable firmware version and start downloading it.

Step 5: Get the Motorola Edge 40 device Repaired

When you see the firmware has been downloaded, the issue will begin to get resolved. Hang on and wait until you get notified for the repair of the Motorola Edge 40 device.

safe & secure

2.7 Factory reset

If none of the above methods worked for you, the last resort you are left with is a factory reset. This method will wipe everything from your device and make it function like normal. We also suggest you make a backup of your data if it is important so as to prevent the loss. Here is how to do this to fix the crashing Phone app.

1. Open “Settings” and go to the “Backup and Reset” option.
2. Look for “Factory data reset” and then tap on “Reset phone”.
3. Within a while, your device will go through resetting and boot up to normalcy.

safe & secure

How To Deal With the Motorola Edge 40 Screen Black But Still Works?

With the advance of technology over the years, many of us rely on smartphones to communicate, work, and play. As such, it can be pretty concerning when your device begins to act strange like your phone screen suddenly went blank.

Whether you’re using an iPhone or an Android device, you’ll eventually encounter a problematic symptom like this. Therefore, this article will explore what to do when your phone screen goes black. After exploring below, you’ll learn the common causes of why your phone screen went black and how to fix it. Read on below to learn more.

Part 1: Why Did My Motorola Edge 40 Screen Go Black but Still Works? Common Causes

Experiencing a cell phone blank screen is not exclusive to Android or iOS users. A phone screen not turning on happens all the time due to several factors that may or may not be out of your control. While they can be frustrating, here are some common causes you should know as to why your phone screen went black but still works.

A Drained Battery

The first thing that comes to mind when your phone screen suddenly goes black is you have a drained battery. Even though this is obvious, it’s still important to mention, as this is usually what most people encounter. To fix this problem, plug your smartphone into a charger and wait for your device to turn on again. If it works, then you just prevented a rather annoying experience.

App Troubles

If your phone is working, but the screen is black, there’s also a high probability that you are having an isolated issue with a particular application. An app could be loading something, which often happens for streaming apps such as YouTube, Netflix, Prime, and more, especially if you have slow internet connectivity.

Software Issues

A potential reason why your phone screen went black but still works could be because of your smartphone’s software. This problem suggests that your Motorola Edge 40 is crashing, potentially freezing your device if not addressed immediately. If this is the cause, then your device is likely experiencing a critical system error, and you should directly try to reboot your phone.

Hardware Problem

If you dropped your phone, there’s a high chance the LCD connectors went loose due to the physical impact. If this happened to you, the phone might be working, but the screen is black due to the LCD cable dislodging. Another issue could be your phone got exposed to extreme temperatures. This can also cause a black screen but your phone is still on.

Part 2: How To Fix Black Screen on Your Phone

Here are four valuable methods you should know on what to do when your phone screen goes black on your iPhone or Android smartphone to get them working again.

Method 1: Force Restart your Android/iOS Smartphone

If your phone screen is black but still works, force restarting it is the easiest way to fix it. The following are the detailed steps for both Android and iOS devices.

How to Force Restart your Android Device

Here is how you force restart an Android device when your phone screen doesn’t turn on.

Step 1: Press and hold the Power and Volume Down buttons simultaneously.

Step 2: Hold the same buttons until your device restarts, and display the phone’s logo.

How to Force Restart your iOS Device

If you own the latest iPhone models, here are the method of restarting it from iPhone 8 up to 14.

Step 1: Press and immediately release Volume Up. Next, press and immediately release Volume Down.

Step 2: Press and hold Sleep/Wake until you see the Apple logo.

Note

If you own an iPhone 7, press and hold the Side button and Volume Down simultaneously until you see the apple logo.

Method 2: Uninstall or Update Outdated Applications

In some cases, your phone screen is black but still works because of installing incompatible apps on your iOS/Android device. If the installed app is frequently crashing, it may be the source of a blank cell phone screen. Uninstall the problem app to see if the black screen disappears or not.

Method 3: Inspect the LCD Connectors

If your phone screen goes black but still works, you should inspect the logic board to the LCD screen to see if it has become disconnected. It is common for smartphones that often get dropped a few times. It’s best to plug the connectors back to regain your screen’s functionality.

However, this requires technical know-how. It’s better to seek help from a professional as you could risk causing more damage to your device if you don’t know what you’re doing.

Method 4: Perform a Factory Reset

If all the methods above did not solve your problem, the last resort you can take is to perform a Factory Reset. This method works on Android and iOS smartphones and erases all your data. It is the quickest way to try to fix why your phone screen went black. Here are the steps.

For Android Users

If you’re on Android, tap Settings > Backup and Reset. Tap on Factory data reset > Delete all to initiate the factory reset.

If you cannot do this, here’s how to perform a factory reset manually using Recovery Mode.

Note

The process of booting into Recovery Mode is not the same across all Android devices and depends on the manufacturer and model of your phone. Refer to your owners manual to see which method is the right one for your Motorola Edge 40.

Step 1A: Press and hold the Power button and Volume Down buttons simultaneously and continue holding until the screen starts.

Step 1B: For Android devices with a Home button, press and hold the Home button and the Power button and continue holding until the screen starts.

Step 1C: Press and hold the Power button as well as the Volume Up and Volume Down buttons simultaneously and continue holding until the screen starts.

Step 2: Use the Volume buttons to navigate the choices and select Wipe data/factory reset and confirm your choice with the Power button.

Step 3: Simply wait for the process to complete and wait for your Motorola Edge 40 to restart automatically.

F****or iOS Users

Step 1: For iOS users, meanwhile, tap Settings > General > Transfer or Reset iPhone.

Step 2: Next, choose Erase All Content and Settings. Check the list of items you want to remove.

Step 3: Tap Continue and enter your iPhone passcode. A message warns you that the process will delete all media and data and reset all settings.

Step 4: Tap Erase iPhone to confirm. You’ll be asked to type in your Apple ID and password if Find My is active. Enter your password and tap Erase.

Part 3: How To Fix Black Screen Phone With an Alternative

If your phone screen went black but still works and doing the methods above did not solve the issue, you can use Wondershare Dr.Fone for iOS and Android as a last resort. It’s one of the most popular smartphone repair tools today, enabling you to fix all kinds of annoying scenarios. These include black screen, boot loop, white screen of death, bricked iOS or Android device, and more.

Key Features

Dr.Fone – System Repair for iOS and Android has fantastic features you can immediately take advantage of. Here are its key features below.

• Fix all Android and iOS Problems in Minutes

Dr.Fone – System Repair can fix all kinds of issues on your Android/iOS, such as a black screen, white screen of death, screen freeze, boot loop, or recovery mode. All of this can be done within less than 10 minutes to save you precious time.

• Supports up to 1000+ Android Smartphones and the latest iOS

All iOS versions, including the latest iOS 16 and iOS 16 beta, are fully supported by Dr.Fone – System Repair. The app handles all your smartphone issues without data loss to secure your info. On the other hand, if you own an Android, the app supports up to 1000+ Android smartphones, making it highly versatile for Android owners.

Tech Specs

Dr.Fone – System Repair (Android)’s minimum system requirements for your computer are listed below.

Computer OS	Android
Windows 11, 10, 8.1, 8, 7	Android 2.1 and up to the latest

Meanwhile, here are the system requirements for Dr.Fone – System Repair (iOS).

Computer OS	iOS
Windows 11, 10, 8.1, 8, 7	Supports all iOS versions, including the latest iOS 16 and iOS 16 beta
macOS 12, 11, 10.15, 10.14, 10.13, 10.12, 10.11, 10.10, 10.9, 10.8

Pros and Cons

If you’re still undecided about Dr.Fone – System Repair, here are its pros and cons.

Pros

• Fone – System Repair for iOS and Android has a clutter-free and beginner-friendly user interface. It’s easy to understand and use, so you can start immediately.
• Both the iOS and Android versions finish the repair tasks within less than 10 minutes to save you time.

Cons

• Each version for each OS is sold separately.
• The free version works up to your device’s compatibility. Once you start the repair process, the app will ask you for a valid license key.

How to Fix Black Phone Screen With Dr.Fone – System Repair

Here’s how to fix your phone screen with Dr.Fone – System Repair on iOS/Android.

Step 1: Download and install Dr.Fone – System Repair for iOS or Android. Next, open the program and connect your smartphone.

Step 2A (For iOS): Choose the correct model of your iPhone for the program to be able to download the appropriate firmware package.

Step 2B (For Android): Click Start. On the next window, choose the Brand, Name, Model, Country, and Carrier of your smartphone, then click Next.

Step 3: Follow the on-screen instructions provided on the main program window and wait for the repair process to complete.

safe & secure

4,262,204 people have downloaded it

Conclusion

Our increasing reliance on smartphones has led to amazing advancements in new technologies. However, lingering issues such as your phone screen not turning on or your phone screen being black but still working are ongoing problems to many. That’s why learning how to prevent these events is essential to take care of your smartphone.

Doing all the recommended methods above usually solves the case. If the different fixes don’t work for you, Dr.Fone – System Repair for iOS and Android can help resolve all your problems within less than 10 minutes. You can download it for free on Windows and Mac to test it yourself.

Bricked Your Motorola Edge 40? Here’s A Full Solution

A bricked phone is a device that won’t turn on no matter what you do and everything you try to do to fix it doesn’t work. Most people will tell you that there is really nothing you can do to fix a bricked device. But with the right information, the right buttons to push and useful additional software you can actually try to fix a bricked device.

In this article we are going to look at how you can fix your device if you are sure it is bricked, how to rescue the data on your bricked device and even how you can avoid this situation in the future.

Part 1: Rescue the data on your Bricked Android Phone

Before we can learn how to fix a bricked device, it is important that you are able to save the data that is on the Motorola Edge 40 device. Having the data saved somewhere else will be the added insurance you need in case anything goes wrong during the process. There are very few software solutions in the market to help you get back data from a bricked device. One of these and the most reliable is Wondershare Dr.Fone - Data Recovery (Android) .

Dr.Fone - Data Recovery (Android)

World’s 1st Android smartphone and tablet recovery software.

• Recover data from broken Android in different situations.
• Scan and preview files before starting the retrieval process.
• SD card recovery on any Android devices.
• Recover contacts, messages, photos, call logs, etc.
• It works great with any Android devices.
• 100% safe to use.

4,771,974 people have downloaded it

How to Use Dr.Fone - Data Recovery (Android) to Rescue Data from a Bricked Android

If your device is completely unresponsive, don’t worry Dr.Fone can help you get all the data back. Simply follow these steps to gain access to the Motorola Edge 40 device and recover all your data.

Step 1: Download and install Wondershare Dr.Fone to your PC. Launch the program and then click on Data Recovery. Select the data types you would like to recover and then click on Next.

Step 2. Select the issue type for your phone. Choose from “Touch screen not responsive or cannot access the phone” or “Black/broken screen”.

Step 3: In the next step, you need to select your device model. If you don’t know the model of your device click on “How to check the Motorola Edge 40 device model” to get help.

Step 4: The next screen will provide instructions on how to enter “Download mode.” Connect the Motorola Edge 40 device to your PC once it is in “Download Mode”

Step 5: The program will begin an analysis of your device and then download the recovery package.

Step 6: Then Dr.Fone will display all the recoverable file types. You can click on the files to preview them. Select the ones you need and click on “Recover to Computer” to save them to your computer.

Part 2: How to Fix Your Bricked Android Phone

Android devices are usually very flexible in allowing users to flash ROM but sometimes an incorrect process can result in a bricked device. While there are few solutions to this problem, here are a few things you can do;

When the Motorola Edge 40 device Boots Straight into Recovery

If the Motorola Edge 40 device can boot to the recovery screen, you can find an alternative ROM to install and copy it your device. Installation can then be done in the recovery menu. If the Motorola Edge 40 device is booting to recovery mode there is a chance that it can be fixed.

Step 1: Load up Clockworkmod or any other recovery tool that you have been using.

Step 2: Once you are in, navigate to the “Reboot system now.” If you are using Clockworkmod, this should be your first option. Hopefully everything will work just right if you do this, If it doesn’t you may need to download and re-flash the ROM again.

When the Motorola Edge 40 device won’t stop rebooting

Here’s what to do if the Motorola Edge 40 device wont stop rebooting.

Step 1: Turn off the Motorola Edge 40 device and then reboot in recovery mode.

Step 2: Go to “Advanced” which will bring up a number of options to choose from.

Step 3: One of the options should be “Wipe Dalvik cache” select this option and then follow the instructions. When finished select “Go Back” to return to the main menu.

Step 4: Go to the “Wipe Cache Partition” and select it.

Step 5: Go to “Wipe data/ factory reset.”

Step 6: Finally reboot the Motorola Edge 40 device by selecting “Reboot system now.” This should fix the problem. You may also want to flash the same ROM or try a new one.

If the above methods don’t work, try one of the following options.

You can return to resource where you found the flash tools and search or ask for advice

Sometimes these errors can be caused if the ROM installation was performed via SD card. In this case reformatting the SD card might help.

If all else fails, it is time to returning the Motorola Edge 40 device to the vendor if your warranty is still applicable.

Part 3: Useful Tips to avoid Bricking your Android Phone

If you are planning on installing custom ROM you need to install Custom Recovery. This will enable you restore the Motorola Edge 40 device to its original settings should anything go wrong and hopefully help you avoid bricking your device.

1. Ensure that you are familiar with the Fastboot or ADB commands before doing anything. You should know how to recover your device by flashing a command line and also manually transfer important files to your device.
2. Make a backup of your device. This is obvious but most people fail to adhere to it. At the very least you can get back all your files and settings to transfer to a new phone.
3. Keep a full Nandroid backup on your phone
4. Keep another backup on your PC which you can access should anything go wrong with the Custom ROM installation
5. Know how to hard reset your device. It may come in handy when your device freezes on you.
6. You should also consider enabling USB debugging. This is because many solutions for a Bricked device rely on USB debugging.
7. Ensure the Custom ROM you choose can actually be used on your device model.

While installing Custom ROM can actually be a great way to customize your device, it is also the leading reason for bricked devices. Therefore ensure that you understand what you are doing when you decide to customize your device. Learn as much as you can about the process before attempting everything.

Also read: