7 Fixes for Unfortunately, Phone Has Stopped on Motorola Moto G23 | Dr.fone

7 Fixes for Unfortunately, Phone Has Stopped on Motorola Moto G23 | Dr.fone

Ariadne Lv13

7 Fixes for “Unfortunately, Phone Has Stopped” on Motorola Moto G23

Encountering issues with the Phone app is never welcoming. Being one of the useful apps, seeing it crashing and unresponsive gives sheer despondency. If talked about the triggering points, they are numerous. But the central point is what to do when the Phone app keeps crashing. In this article, we have discussed this issue in detail. To know this and more about why the “Unfortunately, Phone has stopped” error crops up, read this article and get the problem sorted on your own.

Part 1: When can the “Unfortunately, Phone has stopped” error come?

First things first! You need to stay updated on why the Phone app keeps stopping or crashing before jumping to any solution. Following are the points when this error comes up to annoy you.

  • When you install a custom ROM, the issue might occur.
  • The upgrading of the software or incomplete updates can lead to crashing the Phone app.
  • Data crashes can be another reason why this error shows up.
  • Infection through malware and virus on your phone is also included when the Phone app might crash.

Part 2: 7 Fixes for the “Unfortunately, Phone Has Stopped” error

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2.1 Open the Phone app in Safe Mode

First and foremost, the thing that can let you get rid of this trouble is Safe Mode. It is a feature that will end any excessive background functioning of the Motorola Moto G23 device. For instance, your device will be able to run sans any third-party apps when in Safe mode. Since the important functions and the naïve apps will be running on the Motorola Moto G23 device, you will get to know if it’s really a software glitch or not by running the Phone app in Safe mode. And this is the first solution we would recommend you make use of when the Phone app has stopped. Here is how to enable Safe Mode.

  1. Switch off the Motorola Moto G23 phone first.
  2. Now keep pressing the “Power” button until you see the Motorola Moto G23 logo on the screen.
  3. Release the button and immediately press and hold the “Volume Down” key.
  4. Leave the key once the Motorola Moto G23 device is in Safe mode. Now, the third-party apps will be disabled and you can check if the Phone app is still not responding or everything is fine.

2.2 Clear the cache of the Phone app

The cache should be cleaned timely if you want any app to work properly. Due to the constant usage, the temporary files get collected and may corrupt if not cleared. Hence, the next solution you should try when the Phone app keeps stopping is to clear the cache. Here are the steps to be performed.

  1. Open “Settings” on your device and go to “Application” or “Apps”.
  2. Now from the list of all applications, go to “Phone” and tap on it.
  3. Now, click on “Storage” and choose “Clear Cache”.

Phone app crashing - clear cache

2.3 Update Google Play services

Since Android is created by Google, there must be some Google Play services that are crucial to run several system functions. And if attempting the previous methods isn’t of any use, try updating Google Play services when you find the Phone app stopped. For doing this, you need to make sure that automatic updates are turned on in Google settings. If not, enable it and get the apps including Google Play services updated for smoother functions.

2.4 Update the Motorola Moto G23 firmware

When the firmware is not updated, it may conflict with some apps and maybe that’s why your Phone app falls prey. Therefore, updating Motorola Moto G23 firmware will be a sane step that should be taken when the Phone app has stopped. Follow the below-mentioned steps and then check if the Phone app is opening or not.

  1. Open “Settings” and go to “About Device”.
  2. Now tap on “Software Updates” and check for the availability of the new update.

Phone app crashing - update firmware

  1. Download and install it and then try to use the Phone app.

2.5 Clear partition cache

Here is another resolution for the “Unfortunately Phone has stopped” error. Clearing the partition cache will remove the whole cache of the Motorola Moto G23 device and make it work like before.

  1. Switch off your device to begin with and enter the recovery mode by pressing the “Home”, “Power” and “Volume Up” buttons.
  2. The recovery mode screen will appear now.
  3. From the menu, you need to choose “Wipe Cache Partition”. For this, you can use the Volume keys to scroll up and down.
  4. To select, press the “Power” button.
  5. The process will begin and the Motorola Moto G23 device will restart post it. Check if the problem still persists or it is finished. If unfortunately not, get to the next and the most productive solution.

Phone app crashing - cache partition clearance

2.6 Get the Motorola Moto G23 system repaired in one click

If still, the Phone app keeps stopping after trying everything, here is the most effective method that can surely help you. Dr.Fone - System Repair (Android) is a one-click tool that promises to repair Android devices hassle-free. Be it apps crashing, the black screen, or any other issue, the tool has no problem fixing any sort of issue. Here are the benefits of Dr.Fone - System Repair (Android).

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Android repair tool to fix “Unfortunately, Phone Has Stopped” on Motorola Moto G23 devices.

  • It takes no special skills to operate it and fairly works to bring the Android system to normalcy.
  • It shows great compatibility with all Motorola Moto G23 devices and other Android phones supporting over 1000 Android brands.
  • Fixes any kind of Android issue without any complication.
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How to fix crashing Phone app using Dr.Fone - System Repair (Android)

Step 1: Get the Software Installed

Click the “Start Download” button to download the tool on your computer, and then open the program to begin the repair, click on “System Repair”.

Phone app crashing - fix using a tool

Step 2: Plug the Phone with PC

Take your original USB cord and then connect your Motorola Moto G23 to the computer. When the Motorola Moto G23 device is connected, click on “Android” from the two tabs > click “Start”

Phone app crashing - connect phone to pc

Step 3: Enter the Details

As the next step, enter some important details on the next screen. Be sure to enter the right name, brand, and model of the Motorola Moto G23 device. When done everything, verify once and click on “Next”.

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Phone app crashing - enter details

Step 4: Downloading Firmware

Downloading firmware will be the next step. Prior to this, you have to go through the instructions given onscreen to enter the DFU mode. Please click on “Next” and the program will bring the suitable firmware version and start downloading it.

Phone app crashing - enter download mode

Step 5: Get the Motorola Moto G23 device Repaired

When you see the firmware has been downloaded, the issue will begin to get resolved. Hang on and wait until you get notified for the repair of the Motorola Moto G23 device.

Phone app crashing - device repaired

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2.7 Factory reset

If none of the above methods worked for you, the last resort you are left with is a factory reset. This method will wipe everything from your device and make it function like normal. We also suggest you make a backup of your data if it is important so as to prevent the loss. Here is how to do this to fix the crashing Phone app.

  1. Open “Settings” and go to the “Backup and Reset” option.
  2. Look for “Factory data reset” and then tap on “Reset phone”.
  3. Within a while, your device will go through resetting and boot up to normalcy.

Phone app crashing - factory reset

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Fixing Persistent Pandora Crashes on Motorola Moto G23

Pandora, an app bringing music to our fingertips, is a beloved platform for streaming tunes on Android devices. Despite its popularity, users might encounter occasional hurdles with the app, such as unexpected hanging, lagging, or even crashing. These interruptions can disrupt our musical journey.

In this article, you’ll explore practical solutions to the problem of “why does Pandora keep stopping.” Following the steps and tips, you can regain smooth and uninterrupted access to your favorite tunes. Have a hassle-free and enjoyable music streaming experience with Pandora on your Motorola Moto G23.

dead android with pandora logo

Part 1: Basic Troubleshooting and Fixes

Pandora, the music streaming app cherished by Android users, accompanies you on your musical journey. It offers an array of melodies at our fingertips. However, occasional crashes can disrupt this harmonious experience. This results in an annoying experience where Pandora keeps stopping on Android phones.

Crashes often result from glitches or bugs within the app’s code. These unexpected errors can cause Pandora to freeze, lag, or abruptly shut down, hindering its smooth operation. When faced with intermittent crashes, several basic fixes can help restore Pandora’s functionality:

  • Closing the app. Simply closing and reopening Pandora might resolve transient issues.
  • Restarting the phone. A reboot of your Motorola Moto G23 can clear temporary glitches affecting Pandora.
  • Updating the app. Ensure you have the latest version of Pandora installed. Updating the app can rectify bugs from older versions.
  • **Reinstalling the app.**If the problem persists, uninstall Pandora and reinstall it from the Google Play Store. This process can refresh the app’s data and settings, potentially resolving persistent issues.

If these basic fixes fail to address the continuous crashing of the Pandora app, or if the crashes persist over an extended period, the next section will provide advanced solutions. These initial troubleshooting steps aim to tackle common and temporary issues that could impede Pandora’s performance. If the problem persists, it might necessitate more intricate resolutions or further investigation into the app’s underlying technicalities.

Part 2: Causes Behind Constant Pandora App Crashes and Solutions

Several underlying factors might be at play when persistent crashes plague your Pandora app. This section explores these.

Poor Internet Connection

A stable internet connection is pivotal for seamless app functionality. Crashes in Pandora can stem from poor connectivity. Check your internet connection . Ensure you’re connected to a reliable network. Restart your router or switch between Wi-Fi and mobile data to troubleshoot connectivity issues.

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Corrupted/Broken Devices

If you notice that all other apps are crashing , your device’s system may also have a problem. In this case, simple app reinstalls/restarts can fix the problem.

Thankfully, Wondershare Dr.Fone solves device corruption leading to app crashes. This powerful toolkit addresses deep-seated issues causing app crashes, such as corruption within the Motorola Moto G23 device that impacts Pandora’s performance. The Dr.Fone’s System Repair feature acts as a reset button for your Motorola Moto G23, resolving underlying system-level problems that cause app crashes.

Here’s how you can use it to resolve the issue of why the Pandora app keeps crashing on Android. First, of course, ensure that your device is connected.

  • Step 1: Launch Dr.Fone on your computer. Access System Repair.

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  • Step 2: Choose Android on the next page.

wondershare dr.fone phone os chooser

  • Step 3: Click Start to initiate Android System Repair.

dr.fone system repair start screen

  • Step 4: Check if the Motorola Moto G23 device details presented onscreen are correct. You may edit them accordingly for any mistakes.

dr.fone device details confirmation

  • Step 5: Follow the onscreen instructions to place your phone into Download mode. Then, Dr.Fone will download the firmware.

wondershare dr.fone download mode tutorial

  • Step 6: After downloading, click Fix Now. Then, type in “000000” on the appearing window text box. Click Confirm.

wondershare dr.fone initiate system repair

  • Step 7: Once finished, click Done. Your Pandora app should not crash once you reinstall it again by now.

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Cache Buildup

Accumulated cache data can hamper app performance, leading to frequent crashes. Clear the cache of the Pandora app. Usually, you can see this option under Settings > Apps > Clear Data. Additionally, you can optimize your device’s RAM and storage space by deleting unnecessary files or closing unused apps.

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clear data page

Device Compatibility Issues

Outdated system software can create compatibility issues, causing app instability. Ensure your device’s system software is up-to-date. Check for and install any pending system updates in your device’s settings. Updated software often includes bug fixes and improvements that can rectify compatibility-related crashes.

xiaomi firmware update page

You can systematically troubleshoot and resolve the issues by addressing the potential culprits behind constant Pandora app crashes, ensuring a smoother and uninterrupted music streaming experience. If the problems persist, contacting Pandora support or seeking professional assistance might be advisable to delve deeper into the technical aspects of the app’s performance issues.

Part 3: What To Do if None of the Fixes Work

If the suggested fixes don’t work, and you still wonder “why does Pandora keeps stopping on Android,” then it might be time to take a look at these alternatives:

  • **Consider trying other music streaming apps.**Explore alternative music streaming applications available on the Google Play Store. Several reliable options offer similar services to Pandora, providing an opportunity to continue enjoying music while bypassing the persistent app issues.
  • **Contact customer support.**Reach out to Pandora’s customer support for tailored assistance. They may offer specific troubleshooting steps or insights into the app’s technical glitches.
  • Consider a new phone. Upgrade to a new phone if the crashes persist despite troubleshooting, and your device is outdated or incompatible. This might help resolve the issue by providing a more stable environment for app usage.

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Conclusion

In conclusion, navigating Pandora app crashes on your Motorola Moto G23 demands a systematic approach. Keeping regular maintenance, such as clearing cache, optimizing RAM, and ensuring timely device updates, can mitigate app crashes and uphold smooth performance. This way, you can resolve the issue of why Pandora keeps stopping.

When persistent issues arise, especially if other apps are affected similarly, Wondershare Dr.Fone emerges as a reliable solution. Its comprehensive toolkit, including System Repair, can effectively address deep-seated issues. By embracing proactive measures and leveraging Dr. Fone’s prowess, users can enhance their device’s performance and ensure an uninterrupted music streaming experience on Pandora and other apps.

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How to Fix Error 495 While Download/Updating Android Apps On Motorola Moto G23

Error 495 is a common error that occurs while downloading or updating apps from Google Play Store. This error is usually caused by a problem with the Google Play Store, and it can be fixed by clearing the cache and data of the Google Play Store app. If you are experiencing this error, follow the steps below to fix it.

In this article, you will learn why the Android error 495 pops up, possible solutions to bypass, as well as a dedicated repair tool to radically fix error 495.

We always like to explore every new feature or the features that already exist on our devices. We have a tendency to be the master of our device and want to know every bit of the handset. Unexpected errors ruin that experience and it is just frustrating to experience these errors. And the worst part is that we have no idea where we are wrong or what we did that led to the error. Same is the case with the error 495 which occurs due to downloading or updating of Android Apps. You may have spent countless hours on the internet to find the right solution for error code 495 but even after following many of the most guaranteed steps sometimes the error still doesn’t go away.

However, this article will provide you various methods to get rid of the Error 495 play store problem that you face and you will not have to depend on any other sources for your solution.

Reasons for Google play error 495

Android Apps are most commonly downloaded from the Google Play Store with the help of Wi-Fi or Cellular Data. One may come across many types of errors. Mostly the errors come in during the download or update or installing time. Error 495 occurs when the user isn’t being able to download or install an app over Wi-Fi, but the user is able to do the same thing over cellular data.

Technically speaking, the issue is caused when the connection to the Google Play servers, where the app is hosted, times out. Which is unable to resolve by itself.

Also, there could be another reason that it cannot sync with the servers.

Now that we know the possible reasons for the error 495, let us also know how to get rid of it in the sections below.

Solution 1: One Click to Fix error 495 by Android Repair

Tried several methods to make the error 495 disappear, but nothing works? Well, many people have experienced the same frustration. The root cause is that something is wrong with the Android system. You need to have your Android system repaired to fix error 495 in this situation.

Note: Having your Android system repaired may lose existing data on your Android. Backup the data on your Android before the Android repair.

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With Dr.Fone - System Repair (Android) , you can easily fix error 495 in few steps. Here is how:

  1. Download, install, and launch Dr.Fone - System Repair (Android). Connect your Android to your computer with a USB cable.

fix error 495 with Dr.Fone

  1. Select the option “Repair” > “Android Repair”, and click “Start”.

start the android repair

  1. Select the Motorola Moto G23 device information like brand, name, model, etc., and confirm your selection by typing in “000000”.

fix error 495 by select device info

  1. Press the stated keys to boot your Android in download mode to download the firmware as instructed.

fix error 495 in download mode

  1. After the firmware is downloaded, the program will automatically start to repair your Android.

fix error 495 automatically

Solution 2: Clear the Google Service Framework cache to Fix error 495

Step 1:

Go to the “settings” of your device. Once the series of sections comes up, tap on the “APPS” section.

Step 2:

Click on ‘All Apps’ or ‘Swipe to All’ and the open the section named “Google Services Framework App”

fix error 495-clear app cache.

STEP 3:

Open “App Details” and the screen shown in the image should come up on your device. As shown in the image, follow the three steps. First, tap on “Force Stop” and then second, tap on the “Clear Data” option and finally go ahead and tap on the “Clear Cache” option.

Following the above steps should solve your problem of Google Play Error 495. And you can enjoy back to using the apps which you couldn’t download or update due to the Error 495.

Solution 3: Reset App Preference in Google play Store to Fix error 495

STEP 1:

Go to the settings section in your device. It will be differently placed for different devices and different users.

fix error 495-settings

STEP 2:

Once the Settings section is open. A lot of further sections will pop up. No find the section named “Application Manager” or “Apps”. After locating it, tap on that section.

fix error 495-application

STEP 3:

Now go ahead and tap or slide to a section named “ALL”.

STEP 4:

After reaching the “ALL” section tap the touch button to open menu/properties and choose an option named “Reset Apps” or “Reset App Preferences”.

There’s no need to be alarmed because on clicking the reset option, the apps won’t be deleted but it is only going to re-set them. And hence solving the Error 495 created in the Google Play.

fix error 495-application manager

Solution 4: Fix Error Code 495 by installing a VPN app

The Error code 495 can be easily removed in another interesting way too. On downloading a Virtual Private Network (VPN) and then operating the play store automatically solves the error 495.

STEP 1:

Install Hideman VPN (using any other VPN will also make it work) from Google Play store. (If the error persists for this app too then download it from a different app store or by using a third-party store).

STEP 2:

Now open the app and select the United States as the country of connection and press the option named Connect.

STEP 3:

Open Google Play Store and Download any app without the Error Code 495 coming in and bothering.

This fix will work for most of the Google Play Errors and not just only The Error Code 495.

Solution 5: Remove your Google Account & Reconfigure it to fix error 495

Removing the Google account and re-configuring it is a very common method adopted to get rid of the Error 495. Adopt the following steps to complete this method.

STEP 1:

Go to the “Settings” section of your device. Like it was mentioned before, different devices and different users will have the placement of the settings section in a different place.

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fix error 495-settings

STEP 2:

Go to the accounts section in the settings tab.

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STEP 3:

In the accounts section tap on the Google Account part

STEP 4:

Inside The Google section, there’ll be an option called “Remove Account”. Tap on that section, to remove your google account.

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fix error 495-remove account

STEP 5:

Now go ahead and re-enter/ re-register your Google account and check if the Error 495 still persists.

Now you have completed all the steps and your problem should be solved.

Solution 6: Fix error code 495 by Removing your Google Play Store Data & Cache

One of the best and most accurate methods in the series of various steps in eradicating the Error Code 495 in Google Play Store is by removing the Google play Store Data and Cache. In order to do so follow the steps mentioned below. After following the steps it is guaranteed that the Error code 495 will be done with and you won’t experience any such problems in the future.

STEP 1:

Go to the “Settings” section into your mobile device. The settings can be accessed by scrolling down and pulling down the drop-down menu and most likely the settings app will be on the top-right corner. Otherwise, it will be found after opening the app drawer.

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fix error 495-settings

STEP 2:

Once after opening the settings section, select the “Installed apps” or the “Apps” section.

fix error 495-installed apps

STEP 3:

Find the “Google Play Store” section and select that too.

STEP 4:

Tap on the “Clear data” & “Clear Cache”.

fix error 495-clear app cache

Doing the above steps will clear your caches of the Google Play Store. Now you have a new google Play store.

Hence in this article, we got to know about the error 495 and the possible solutions to it as well. Also, this article explains how Error code 495 can be removed by 5 different ways. These are the best ways by which you can remove or get rid of the Error Code 495. In case one of the method fails, use the other one to rectify this recurring error 495 on your Motorola Moto G23.


  • Title: 7 Fixes for Unfortunately, Phone Has Stopped on Motorola Moto G23 | Dr.fone
  • Author: Ariadne
  • Created at : 2024-07-30 07:52:38
  • Updated at : 2024-07-31 07:52:38
  • Link: https://howto.techidaily.com/7-fixes-for-unfortunately-phone-has-stopped-on-motorola-moto-g23-drfone-by-drfone-fix-android-problems-fix-android-problems/
  • License: This work is licensed under CC BY-NC-SA 4.0.