7 Fixes for Unfortunately, Phone Has Stopped on Motorola Moto G84 5G | Dr.fone

7 Fixes for Unfortunately, Phone Has Stopped on Motorola Moto G84 5G | Dr.fone

Ariadne Lv13

7 Fixes for “Unfortunately, Phone Has Stopped” on Motorola Moto G84 5G

Encountering issues with the Phone app is never welcoming. Being one of the useful apps, seeing it crashing and unresponsive gives sheer despondency. If talked about the triggering points, they are numerous. But the central point is what to do when the Phone app keeps crashing. In this article, we have discussed this issue in detail. To know this and more about why the “Unfortunately, Phone has stopped” error crops up, read this article and get the problem sorted on your own.

Part 1: When can the “Unfortunately, Phone has stopped” error come?

First things first! You need to stay updated on why the Phone app keeps stopping or crashing before jumping to any solution. Following are the points when this error comes up to annoy you.

  • When you install a custom ROM, the issue might occur.
  • The upgrading of the software or incomplete updates can lead to crashing the Phone app.
  • Data crashes can be another reason why this error shows up.
  • Infection through malware and virus on your phone is also included when the Phone app might crash.

Part 2: 7 Fixes for the “Unfortunately, Phone Has Stopped” error

2.1 Open the Phone app in Safe Mode

First and foremost, the thing that can let you get rid of this trouble is Safe Mode. It is a feature that will end any excessive background functioning of the Motorola Moto G84 5G device. For instance, your device will be able to run sans any third-party apps when in Safe mode. Since the important functions and the naïve apps will be running on the Motorola Moto G84 5G device, you will get to know if it’s really a software glitch or not by running the Phone app in Safe mode. And this is the first solution we would recommend you make use of when the Phone app has stopped. Here is how to enable Safe Mode.

  1. Switch off the Motorola Moto G84 5G phone first.
  2. Now keep pressing the “Power” button until you see the Motorola Moto G84 5G logo on the screen.
  3. Release the button and immediately press and hold the “Volume Down” key.
  4. Leave the key once the Motorola Moto G84 5G device is in Safe mode. Now, the third-party apps will be disabled and you can check if the Phone app is still not responding or everything is fine.

2.2 Clear the cache of the Phone app

The cache should be cleaned timely if you want any app to work properly. Due to the constant usage, the temporary files get collected and may corrupt if not cleared. Hence, the next solution you should try when the Phone app keeps stopping is to clear the cache. Here are the steps to be performed.

  1. Open “Settings” on your device and go to “Application” or “Apps”.
  2. Now from the list of all applications, go to “Phone” and tap on it.
  3. Now, click on “Storage” and choose “Clear Cache”.

Phone app crashing - clear cache

2.3 Update Google Play services

Since Android is created by Google, there must be some Google Play services that are crucial to run several system functions. And if attempting the previous methods isn’t of any use, try updating Google Play services when you find the Phone app stopped. For doing this, you need to make sure that automatic updates are turned on in Google settings. If not, enable it and get the apps including Google Play services updated for smoother functions.

2.4 Update the Motorola Moto G84 5G firmware

When the firmware is not updated, it may conflict with some apps and maybe that’s why your Phone app falls prey. Therefore, updating Motorola Moto G84 5G firmware will be a sane step that should be taken when the Phone app has stopped. Follow the below-mentioned steps and then check if the Phone app is opening or not.

  1. Open “Settings” and go to “About Device”.
  2. Now tap on “Software Updates” and check for the availability of the new update.

Phone app crashing - update firmware

  1. Download and install it and then try to use the Phone app.

2.5 Clear partition cache

Here is another resolution for the “Unfortunately Phone has stopped” error. Clearing the partition cache will remove the whole cache of the Motorola Moto G84 5G device and make it work like before.

  1. Switch off your device to begin with and enter the recovery mode by pressing the “Home”, “Power” and “Volume Up” buttons.
  2. The recovery mode screen will appear now.
  3. From the menu, you need to choose “Wipe Cache Partition”. For this, you can use the Volume keys to scroll up and down.
  4. To select, press the “Power” button.
  5. The process will begin and the Motorola Moto G84 5G device will restart post it. Check if the problem still persists or it is finished. If unfortunately not, get to the next and the most productive solution.

Phone app crashing - cache partition clearance

2.6 Get the Motorola Moto G84 5G system repaired in one click

If still, the Phone app keeps stopping after trying everything, here is the most effective method that can surely help you. Dr.Fone - System Repair (Android) is a one-click tool that promises to repair Android devices hassle-free. Be it apps crashing, the black screen, or any other issue, the tool has no problem fixing any sort of issue. Here are the benefits of Dr.Fone - System Repair (Android).

dr fone

Dr.Fone - System Repair (Android)

Android repair tool to fix “Unfortunately, Phone Has Stopped” on Motorola Moto G84 5G devices.

  • It takes no special skills to operate it and fairly works to bring the Android system to normalcy.
  • It shows great compatibility with all Motorola Moto G84 5G devices and other Android phones supporting over 1000 Android brands.
  • Fixes any kind of Android issue without any complication.
  • Easy to use and trusted by millions of users and therefore has a higher success rate.
  • Can be downloaded freely and friendly user interface.

3,106,444 people have downloaded it

How to fix crashing Phone app using Dr.Fone - System Repair (Android)

Step 1: Get the Software Installed

Click the “Start Download” button to download the tool on your computer, and then open the program to begin the repair, click on “System Repair”.

Phone app crashing - fix using a tool

Step 2: Plug the Phone with PC

Take your original USB cord and then connect your Motorola Moto G84 5G to the computer. When the Motorola Moto G84 5G device is connected, click on “Android” from the two tabs > click “Start”

Phone app crashing - connect phone to pc

Step 3: Enter the Details

As the next step, enter some important details on the next screen. Be sure to enter the right name, brand, and model of the Motorola Moto G84 5G device. When done everything, verify once and click on “Next”.

Phone app crashing - enter details

Step 4: Downloading Firmware

Downloading firmware will be the next step. Prior to this, you have to go through the instructions given onscreen to enter the DFU mode. Please click on “Next” and the program will bring the suitable firmware version and start downloading it.

Phone app crashing - enter download mode

Step 5: Get the Motorola Moto G84 5G device Repaired

When you see the firmware has been downloaded, the issue will begin to get resolved. Hang on and wait until you get notified for the repair of the Motorola Moto G84 5G device.

Phone app crashing - device repaired

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2.7 Factory reset

If none of the above methods worked for you, the last resort you are left with is a factory reset. This method will wipe everything from your device and make it function like normal. We also suggest you make a backup of your data if it is important so as to prevent the loss. Here is how to do this to fix the crashing Phone app.

  1. Open “Settings” and go to the “Backup and Reset” option.
  2. Look for “Factory data reset” and then tap on “Reset phone”.
  3. Within a while, your device will go through resetting and boot up to normalcy.

Phone app crashing - factory reset

safe Downloadsafe & secure

7 Solutions to Fix Error Code 963 on Google Play Of Motorola Moto G84 5G

People are increasingly complaining about Google Play Error Codes which pop-up during downloading, installing or updating an App via Google Play Store. Amongst these, the most recent and common one being Error Code 963.

Google Play Error 963 is a typical error which shows up not only when you try to download and install an App but also during App update.

Error 963 cannot be attributed to a particular App or its update. It is a Google Play Store error and is experienced by Android users across the world.

Error Code 963, just like any other Google Play Store errors, is not something difficult to deal with. It’s a minor glitch which can be fixed easily. There is no need to worry or panic if you see Error 963 on Google Play Store preventing your favorite App from downloading or updating.

Read on to find out more about the Google Play Error 963 and best ways to fix it.

Part 1: What is Error Code 963?

Error 963 is a common Google Play Store error which basically hinders Apps from downloading and updating. Many people get worried when Error Code 963 does not let them install new Apps or update existing ones. However, please understand that Google Play Error is not such a big deal as it may sound and can be overcome easily.

Error 963 pop-up message reads as follows: “cannot be downloaded due to an error (963)” as shown in the image below.

cannot download app

A similar message shows up even while you are trying to update an App, as shown in the screenshot below.

can't update app

Error Code 963 is basically an outcome of data crash which mostly is seen in cheaper smartphones. There might another reason for Error 963 preventing Apps from downloading and updating, which is Google Play Store Cache being corrupted. People also speculate SD Card related issues as many-a-times external memory enhancer chips do not support large Apps and their updates. Also, Error 963 is very common with HTC M8 and HTC M9 smartphones.

All these reasons and more can handle with ease and you can continue to use Google play services smoothly. In the following segment, we will discuss various fixes to cure the problem to enable to you download, install and update Apps on your device normally.

Part 2: Easiest solution to fix Error Code 963 on Android

When it comes to the most convenient solution to fix error 963, Dr.Fone - System Repair (Android) cannot be missed. It is the most productive program that covers a wide range of Android issues. It ensures full safety while performing and one can fix the Android issues in a hassle-free way.

Dr.Fone - System Repair (Android)

One click to fix Google Play error 963

  • The tool is recommended for its higher success rate.
  • Not just Google Play error 963, it can fix a large number of system issues including app crashing, black/white screen etc.
  • It’s considered as the first tool that offers one-click operation for Android repairing.
  • There’s no technical expertise needed to use this tool.

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This section will provide you the tutorial guide for how to fix error code 963.

Note: Before moving to solve the error 963, we would like to inform you that the process may result in wiping away your data. And therefore, we suggest you to make backup of your Motorola Moto G84 5G prior to fixing this Google Play error 963.

Phase 1: Connecting and preparing the Motorola Moto G84 5G device

Step 1 – To begin fixing error 963, run Dr.Fone after downloading and installing it on your PC. Now, pick out the ‘System Repair’ tab from the main screen. Thereupon, with the help of a USB cable, make connection between your Motorola Moto G84 5G and PC

fix google play error 963 using repair tool

Step 2 – On the left panel, you’re supposed to choose ‘Android Repair’ and then click the ‘Start’ button.

select the android repair option

Step 3 – On the following screen, you need to choose the appropriate details for your device like the name, brand, model, country/region etc. Later, go for warning confirmation and hit ‘Next’.

device references selected

Phase 2: Taking Android device in Download mode for repairing

Step 1 – It is essential to get your Motorola Moto G84 5G or tablet entered in Download mode. For this, following are the steps to be taken:

If the Motorola Moto G84 5G device contains Home button:

  • Turn the Motorola Moto G84 5G device off and then keep holding the ‘Power’, ‘Volume Down’ and ‘Home’ buttons altogether for about 10 seconds. Next, release them all and push the ‘Volume Up’ key. This way, your device will enter the Download mode.

fix google play error 963 on android with home key

If the Motorola Moto G84 5G device contains no Home button:

  • Switch off your phone/tablet and press the ‘Volume Down’, ‘Bixby’ and ‘Power’ buttons for 10 seconds. Leave the buttons and then press the ‘Volume Up’ button for entering download mode.

fix google play error 963 on android without home key

Step 2 – Press the ‘Next’ button and then the program will commence the firmware downloading.

firmware downloaded

Step 3 – Upon successful downloading and verification of the firmware, the process of Android device repairing will begin automatically.

start the fixing process

Step 4 – Within a while, the Google play error 963 will be vanished.

make the fix google play error 963 disappear on android

Part 3: 6 Common Solutions to fix Error Code 963

fix Error Code 963

Since there is no specific reason for Error Code 963 to occur, similarly there is no one solution to the problem. You may use any one of them below or try them all to never see Error Code 963 on your device.

1. Clear Play Store Cache and Play Store Data

Clearing Google Play Store Cache and Data basically means keeping Google Play Store clean and free from trouble-making data stored in respect of it. It is advisable to carry out this process regularly to prevent Errors like Error Code 963 from occurring.

Follow the steps given below to fix  Error Code 963:

Visit “Settings” and select “Application Manager”.

Application Manager

Now select “All” to see all downloaded and built-in Apps on your device.

Select “Google Play Store” and from the options that appear, tap on “Clear Cache” and “Clear Data”.

Clear Data

Once you are done clearing Google Play Store Cache and Data, try to download, install or update the App facing Google Play Error 963 again.

2. Uninstall updates for Play Store

Uninstalling Google Play Store updates is an easy and quick task. This method is known to have helped many as it brings back the Play Store to its original state, free from all updates.

Visit “Settings” and select “Application Manager”.

select “Application Manager”

Now select “Google Play Store” from “All” Apps.

select “Google Play Store”

In this step, click on “Uninstall Updates” as shown below.

Uninstall Updates

3. Shift the App from SD Card to device’s memory

This method is strictly for certain Apps which cannot be updated because they are stored on an external memory card, i.e., SD Card. Such memory enhancing chips do not support large Apps and due to a shortage of space prevents them from updating. It advisable to move such Apps from the SD Card to the Motorola Moto G84 5G device’s internal memory and then try to update it.

Visit “Settings” and select “Apps”.

select “Apps”

From “All” Apps click on the App which is unable to update.

Now click on “Move to Phone” or “Move to internal storage” and try to download its update again from the Google Play Store.

“Move to internal storage”

Try updating the App now. If the Apps’s update does not download even now, DO NOT worry. There are three more ways to help you.

4. Unmount your external Memory Card

Error Code963 may also occur due to an external memory chip used in your device to enhance its storage capacity. This is very common and can be dealt with by unmounting the SD Card temporarily.

To unmount your SD Card:

Visit “Settings” and keep scrolling downwards.

Now select “Storage”.

From the options that appear, select “Unmount SD Card” as explained in the screenshot below.

select “Unmount SD Card”

Note: If the App or its update downloads successfully now, do not forget to mount the SD Card back.

5. Remove and Re-add your Google account

Deleting and re-adding your Google account in might sound a little tedious but it does not take much of your precious time. Moreover, this technique is very effective when it comes to fixing Error  Code 963.

Carefully follow the steps given below to remove and then re-add your Google account:

Visit “Settings”, under “Accounts” select “Google”.

Select your account and from the “Menu” select “Remove account” as shown below.

select “Remove account”

Once your account is removed, follow the steps given hereunder to add it back again after a few minutes:

Go back to “Accounts” and select “Add Account”.

select “Add Account”

Select “Google” as shown above.

In this step feed in your account details and your Google account will be configured once again.

6. Special technique for HTC users

This technique is specially crafted fro HTC smartphone users who frequently face Google Play Error 963.

Follow the step-by-step instructions given below to uninstall all updates for your HTC One M8 Lock Screen App:

Visit “Settings” and find “HTC Lock Screen” under “Apps”.

Now click on “Force Stop”.

In this step, Click on “Uninstall Updates”.

This remedy is as simple as it sounds and has helped many HTC users to get rid of Error 963.

Google Play Errors are a very common phenomenon these days, especially Error Code 963 which usually occurs in the Google Play Store when we try to download, install or update an App. There is no need to worry if you see Error Code 963 pop-up on your screen as your device and its software are not to be blamed for Error 963 to suddenly surface. It is a random error and can be fixed easily by you. You do not need any technical assistance to deal with the issue. All you need to do is follow the steps introduced in this article to use Google Play Store and its services smoothly.

How To Revive Your Bricked Motorola Moto G84 5G in Minutes

Motorola Moto G84 5G has established a notable presence within the custom development arena. This trait holds for Motorola Moto G84 5G. Today, it’s still one of the most popular budget smartphones available. The popular smartphone offers the freedom to flash custom ROMs, attain administrative privileges, access countless customization options, and much more.

Yet, delving into these capabilities comes with its share of risks. The potential for your Motorola Moto G84 5G to brick is high if you don’t know what you’re doing. This page teaches you how to unbrick your Motorola Moto G84 5G if it happens.

Part 1. Potential Causes of a Motorola Moto G84 5G Becoming Bricked

The factors that lead to your Motorola Moto G84 5G to brick vary. The possible solutions also depend upon the underlying causes. At times, the manufacturer’s intervention remains the only viable remedy. Below are the most frequent causes of bricking.

  • The presence of malicious malware can harm your Motorola Moto G84 5G. This can result in a ‘bricked’ state devoid of functionality.
  • Altering the bootloader, system partition, or other critical software components risks triggering a bricking event.
  • Bricking can also occur due to errors during the update process. Whether through automatic or manual downloads, any interruption during software updates can cause your Motorola Moto G84 5G to brick.
  • Using inappropriate methods when performing root access can also result in bricking. Performing root access is dangerous as it grants entry to the Motorola Moto G84 5G device’s root directory housing the operating system.

Every Android device is susceptible to experiencing a system failure that leads to a bricked state. The risk remains consistent whether your device is from Motorola Moto G84 5G, Motorola Moto G84 5G, Motorola Moto G84 5G, or any other brand. That’s why it’s strongly advised against modifying their smartphones, especially when you don’t know what you’re doing.

Part 2. Techniques To Unbrick a Motorola Moto G84 5G

When faced with a bricked Motorola Moto G84 5G, below are various techniques to revive it. Whether through software resets or hardware interventions, these methods can help breathe life back into your device.

unbrick redmi note 9 techniques

Discharge the Battery

A particular suggestion involves allowing the Motorola Moto G84 5G device’s battery to discharge fully, enabling proper functionality of the Flash Tool software. This process typically spans a few days and is recommended by some specialists.

Perform a Factory Reset

Accessing the Motorola Moto G84 5G device settings is impossible if your Motorola Moto G84 5G bricks. For this reason, it is recommended to enter Recovery Mode. Here’s how.

  • Step 1: Press and hold the Power button and select the Restart option. During the reboot, press the Volume Up and Power keys simultaneously.

factory reset a redmi note 9

  • Step 2: The main menu will show three options: Reboot, Wipe Data, and Connect with MIAssistant. Choose Reboot.

Explore Dedicated Software Tools To Fix Bricked Phones

Motorola Moto G84 5G offers its official software tools, such as the Motorola Moto G84 5GFlash Tool. It’s designed for advanced users familiar with flashing firmware onto their devices. Here’s how.

mi flash tool main window

  • Step 2: Download the Stock Firmware of Motorola Moto G84 5G and extract it on your computer. Press and Hold the Power and Volume Down buttons for at least 5-10 seconds to enter Fastboot Mode.

mi flash fastboot mode

  • Step 3: Connect your Motorola Moto G84 5G to the computer using a USB cable. Launch Motorola Moto G84 5GFlash Tool and locate the Firmware you have downloaded on the computer. Click the refresh > flash to begin the flashing process.

mi flash tool firmware

  • Step 4: The SUCCESS result should appear in the Motorola Moto G84 5GFlash Tool once the flashing process is done.

mi flash tool success

However, if the Motorola Moto G84 5GFlash Tool did not unbrick your Motorola Moto G84 5G, consider using Wondershare Dr.Fone - System Repair (Android). The platform allows you to unbrick your Motorola Moto G84 5G with a few clicks.

Part 3. Reviving Your Motorola Moto G84 5G Using Wondershare Dr.Fone - System Repair (Android)

Dr.Fone - System Repair (Android) equips Motorola Moto G84 5G users with the ability to tackle soft brick and hard brick issues. This specialized Android repair tool enables you to restore your Motorola Moto G84 5G through a streamlined process, requiring just a few simple clicks.

dr.fone system repair main window

safe Downloadsafe & secure

3,227,773 people have downloaded it

Key Features

Dr.Fone - System Repair (Android) offers several benefits to unbrick your Motorola Moto G84 5G easily. Below are its key features.

  • Fix Common Motorola Moto G84 5G Problems in Minutes. This tool provides comprehensive solutions for common issues like black screen, Play Store not working, boot loops, or even bricked Android devices .
  • Compatibility with Over 1000 Android Models. This app fixes glitches across modern Android devices. The software is compatible with an extensive range of models. Whether your Motorola Moto G84 5G is unlocked or carrier-bound, restoration is not a problem.
  • Unparalleled Software Flexibility. Dr.Fone - System Repair (Android) also boasts an added capacity to mend iOS devices. This versatile tool is your all-inclusive solution for mobile devices, ensuring convenience whether you own an iOS or Android device.

Advantage of Dr.Fone - System Repair (Android) for Unbricking Motorola Moto G84 5G

Here are three benefits to choosing Dr.Fone - System Repair (Android) for unbricking a Motorola Moto G84 5G. You’ll further believe Dr.Fone is a reliable assistant when reviving your bricked Motorola Moto G84 5G.

Simplified Firmware Management

Dr.Fone eliminates the tedious search for appropriate firmware when unbricking your Motorola Moto G84 5G. The platform automatically downloads the correct firmware for your device. The hassle of identifying and manually procuring firmware is removed, saving time and ensuring a smoother unbricking process.

User-Friendly Approach

One of Dr.Fone’s key strengths is its user-friendly design. It caters to users with varying levels of technical expertise by employing a step-by-step process. This approach guides users through the repair process with clarity. It reduces the requirement for advanced technical knowledge.

Free Version for Evaluation

Dr.Fone - System Repair (Android) offers a free version for everyone. It allows users to test its capabilities before committing to a purchase. This trial version grants users the opportunity to assess the tool’s effectiveness and suitability for unbricking their Motorola Moto G84 5G. This instills confidence before investing in a full license.

How To Unbrick Motorola Moto G84 5G Using Dr.Fone - System Repair (Android)

Dr. Fone’s features are perfect for unbricking Motorola Moto G84 5G devices. Below are the procedures to restore your Motorola Moto G84 5G from its bricked state.

dr.fone wondershare

Dr.Fone - System Repair (Android)

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  • The high success rate in resolving Android system issues.
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  • Step 1: Download and install Dr.Fone - System Repair (Android) on your computer. After launching the application, click System Repair. Then, click Android as the Motorola Moto G84 5G device type. Connect your Motorola Moto G84 5G. Indicate Phone Brick as the Android issue and initiate the process by clicking Start.

choosing a problem on dr.fone app

  • Step 2: Select the appropriate device information corresponding to your Motorola Moto G84 5G. Choose Brand, Name, Model, Country, and Carrier. Confirm by checking the I agree button, then proceed to the next step by clicking Next.

set up device information

  • Step 3: Given that the Motorola Moto G84 5G lacks a Home button, click the Phone without Home button option. Follow the prompts displayed on-screen and proceed by clicking Next to initiate the process of restoring your bricked phone.

follow on screen prompts

  • Step 4: As your Motorola Moto G84 5G enters Download Mode, the firmware download will start automatically. Follow the on-screen instructions. Wait for the system to initiate the repair procedure automatically. Upon completion, a message will pop up on the main window. Click Done to exit the tool. You can click Try again to repeat the process if needed.

redmi note 9 finished unbricking

You May Also like:

How To Fix iPhone Bricked After iOS 17/iOS 16/iOS 15 Update
How to Fix It If Your Motorola Moto G84 5G Phone Got Bricked?

Conclusion

Don’t let a bricked Motorola Moto G84 5G stand in your way. Use the array of techniques from basic troubleshooting to advanced software tools to breathe life back into your device. Unbrick your Motorola Moto G84 5G to its full functionality using the methods provided or Dr.Fone’s adept assistance.

Lastly, you can still refer to Motorola Moto G84 5G for repairs. It remains the primary solution in numerous cases. Utilizing your warranty can alleviate the associated costs. Seeking assistance from a specialized technician is also a viable route to consider for a thorough device assessment.


Also read:

  • Title: 7 Fixes for Unfortunately, Phone Has Stopped on Motorola Moto G84 5G | Dr.fone
  • Author: Ariadne
  • Created at : 2024-05-20 09:03:25
  • Updated at : 2024-05-21 09:03:25
  • Link: https://howto.techidaily.com/7-fixes-for-unfortunately-phone-has-stopped-on-motorola-moto-g84-5g-drfone-by-drfone-fix-android-problems-fix-android-problems/
  • License: This work is licensed under CC BY-NC-SA 4.0.