7 Fixes for Unfortunately, Phone Has Stopped on Nokia C12 | Dr.fone
7 Fixes for “Unfortunately, Phone Has Stopped” on Nokia C12
Encountering issues with the Phone app is never welcoming. Being one of the useful apps, seeing it crashing and unresponsive gives sheer despondency. If talked about the triggering points, they are numerous. But the central point is what to do when the Phone app keeps crashing. In this article, we have discussed this issue in detail. To know this and more about why the “Unfortunately, Phone has stopped” error crops up, read this article and get the problem sorted on your own.
Part 1: When can the “Unfortunately, Phone has stopped” error come?
First things first! You need to stay updated on why the Phone app keeps stopping or crashing before jumping to any solution. Following are the points when this error comes up to annoy you.
- When you install a custom ROM, the issue might occur.
- The upgrading of the software or incomplete updates can lead to crashing the Phone app.
- Data crashes can be another reason why this error shows up.
- Infection through malware and virus on your phone is also included when the Phone app might crash.
Part 2: 7 Fixes for the “Unfortunately, Phone Has Stopped” error
2.1 Open the Phone app in Safe Mode
First and foremost, the thing that can let you get rid of this trouble is Safe Mode. It is a feature that will end any excessive background functioning of the Nokia C12 device. For instance, your device will be able to run sans any third-party apps when in Safe mode. Since the important functions and the naïve apps will be running on the Nokia C12 device, you will get to know if it’s really a software glitch or not by running the Phone app in Safe mode. And this is the first solution we would recommend you make use of when the Phone app has stopped. Here is how to enable Safe Mode.
- Switch off the Nokia C12 phone first.
- Now keep pressing the “Power” button until you see the Nokia C12 logo on the screen.
- Release the button and immediately press and hold the “Volume Down” key.
- Leave the key once the Nokia C12 device is in Safe mode. Now, the third-party apps will be disabled and you can check if the Phone app is still not responding or everything is fine.
2.2 Clear the cache of the Phone app
The cache should be cleaned timely if you want any app to work properly. Due to the constant usage, the temporary files get collected and may corrupt if not cleared. Hence, the next solution you should try when the Phone app keeps stopping is to clear the cache. Here are the steps to be performed.
- Open “Settings” on your device and go to “Application” or “Apps”.
- Now from the list of all applications, go to “Phone” and tap on it.
- Now, click on “Storage” and choose “Clear Cache”.
2.3 Update Google Play services
Since Android is created by Google, there must be some Google Play services that are crucial to run several system functions. And if attempting the previous methods isn’t of any use, try updating Google Play services when you find the Phone app stopped. For doing this, you need to make sure that automatic updates are turned on in Google settings. If not, enable it and get the apps including Google Play services updated for smoother functions.
2.4 Update the Nokia C12 firmware
When the firmware is not updated, it may conflict with some apps and maybe that’s why your Phone app falls prey. Therefore, updating Nokia C12 firmware will be a sane step that should be taken when the Phone app has stopped. Follow the below-mentioned steps and then check if the Phone app is opening or not.
- Open “Settings” and go to “About Device”.
- Now tap on “Software Updates” and check for the availability of the new update.
- Download and install it and then try to use the Phone app.
2.5 Clear partition cache
Here is another resolution for the “Unfortunately Phone has stopped” error. Clearing the partition cache will remove the whole cache of the Nokia C12 device and make it work like before.
- Switch off your device to begin with and enter the recovery mode by pressing the “Home”, “Power” and “Volume Up” buttons.
- The recovery mode screen will appear now.
- From the menu, you need to choose “Wipe Cache Partition”. For this, you can use the Volume keys to scroll up and down.
- To select, press the “Power” button.
- The process will begin and the Nokia C12 device will restart post it. Check if the problem still persists or it is finished. If unfortunately not, get to the next and the most productive solution.
2.6 Get the Nokia C12 system repaired in one click
If still, the Phone app keeps stopping after trying everything, here is the most effective method that can surely help you. Dr.Fone - System Repair (Android) is a one-click tool that promises to repair Android devices hassle-free. Be it apps crashing, the black screen, or any other issue, the tool has no problem fixing any sort of issue. Here are the benefits of Dr.Fone - System Repair (Android).
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Android repair tool to fix “Unfortunately, Phone Has Stopped” on Nokia C12 devices.
- It takes no special skills to operate it and fairly works to bring the Android system to normalcy.
- It shows great compatibility with all Nokia C12 devices and other Android phones supporting over 1000 Android brands.
- Fixes any kind of Android issue without any complication.
- Easy to use and trusted by millions of users and therefore has a higher success rate.
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How to fix crashing Phone app using Dr.Fone - System Repair (Android)
Step 1: Get the Software Installed
Click the “Start Download” button to download the tool on your computer, and then open the program to begin the repair, click on “System Repair”.
Step 2: Plug the Phone with PC
Take your original USB cord and then connect your Nokia C12 to the computer. When the Nokia C12 device is connected, click on “Android” from the two tabs > click “Start”
Step 3: Enter the Details
As the next step, enter some important details on the next screen. Be sure to enter the right name, brand, and model of the Nokia C12 device. When done everything, verify once and click on “Next”.
Step 4: Downloading Firmware
Downloading firmware will be the next step. Prior to this, you have to go through the instructions given onscreen to enter the DFU mode. Please click on “Next” and the program will bring the suitable firmware version and start downloading it.
Step 5: Get the Nokia C12 device Repaired
When you see the firmware has been downloaded, the issue will begin to get resolved. Hang on and wait until you get notified for the repair of the Nokia C12 device.
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2.7 Factory reset
If none of the above methods worked for you, the last resort you are left with is a factory reset. This method will wipe everything from your device and make it function like normal. We also suggest you make a backup of your data if it is important so as to prevent the loss. Here is how to do this to fix the crashing Phone app.
- Open “Settings” and go to the “Backup and Reset” option.
- Look for “Factory data reset” and then tap on “Reset phone”.
- Within a while, your device will go through resetting and boot up to normalcy.
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Effective Methods on How To Take Viruses Off Your Phone
Cell phones have become a part of a person’s daily life. It offers convenience and connectivity at your fingertips. Yet, these handy devices are prone to viruses when used carelessly. Viruses can infiltrate your phone through unverified downloads, unsecured networks, or malicious links. This can compromise your data and device performance.
In this article, you’ll explore practical methods on h ow to take a virus off your phone. From simple preventive measures to specific solutions, this guide aims to equip you with practical strategies, ensuring a safer and smoother mobile experience by safeguarding your phone against the perils of viruses.
Part 1: Why You Get Mobile Viruses in the First Place
Mobile viruses are tiny bugs that sneak into your phone and mess things up. They’re sneaky software programs designed to cause trouble, like stealing your info or making your phone act strange. Pesky viruses are usually acquired by accessing unverified links and downloading sketchy files. This is why it’s essential to be careful about what you access on the internet. It’s also a great habit to beware of the computers you’re connecting your phone to.
You might notice weird things happening on your phone when infected with a virus. It may suddenly slow down, show pop-ups you didn’t click, or run out of battery super-fast . These could be signs that your phone has a virus. Take note of these.
Here are some common ways viruses get into your phone:
- **Accessing sketchy links.**Clicking on strange or suspicious links in messages or emails is the number one virus source.
- **Downloading apps from unauthorized developers.**Getting apps from places other than the official app stores like Google Play or Apple Store can also be a gateway for trojan viruses. This is mainly because apps install files directly to your system when downloaded.
- Connecting to compromised computers. Watching out for viruses or malware when plugging your phone into a computer would be best.
- **Transferring malware files to your phone:**Moving files with viruses from a computer or another device to your phone.
Remember, these bugs can cause a lot of trouble, but staying careful while using your phone can help you avoid them!
Part 2: Different Methods To Take Viruses Off Your Phone
If your phone’s caught a virus, it’s time to remove those bugs. You might wonder about how you get a virus off your phone. Well, this section has you covered with 4 different methods you can use.
Method 1: Wondershare Dr. Fone’s System Repair
If you need a quick, professional, and safe solution, Wondershare Dr.Fone is here to save the day. Its System Repair feature is like a superhero—it swoops in and fixes the problem in a snap. This magic tool does the heavy lifting to remove viruses from your phone.
Here’s how you can use Dr. Fone’s System Repair feature:
- Step 1: Launch Dr.Fone. Choose System Repair in the Toolbox section. Ensure that your phone is connected.
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- Step 2: Choose either Android or iPhone. In this example, iPhone shall be selected. For Android devices, simply follow and mirror the prompts that will follow.
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- Step 3: Select iOS Repair to proceed.
- Step 4: Choose either Standard Mode or Standard Repair. Standard Repair will not remove data from your device. However, for a sure fix, choose Standard Mode.
- Step 5: Put your device to Recovery Mode . Dr. Fone will provide on-screen instructions.
- Step 6: Click Download next to the iOS firmware you want to install.
- Step 7: After the firmware is downloaded, click Repair Now.
- Step 8: Once the process is completed, choose Done. Your phone should be virus-free by now.
Method 2: Using Safe Mode
Safe Mode is like a secret agent—it helps but with a downside. It turns off third-party apps, making your phone useful only for basic calls or texts. Use this method if any solutions in this section do not work. It’s especially handy if you use your phone before sending it to a technician. This way, you’ll learn how you can get a virus off your phone before actually letting a technician do it.
Generally, here’s how you can enter Safe Mode on Android Phones. Do check with your phone manufacturer’s official manual/guides on how to enter them:
- Step 1: Press and hold the power button. Wait for the power options to appear.
- Step 2: Tap and hold the Power Off button.
- Step 3: Tap on the prompt when you see the Reboot to safe mode option.
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![android safe mode](https://images.wondershare.com/drfone/article/2023/11/remove-virus-phone-11.jpg)For iPhones, here’s how you can do it:
- Step 1: Power off your iPhone.
- Step 2: Hold the power button.
- Step 3: Hold the volume down button until you see the Apple logo.
- Step 4: Your phone should now be in safe mode.
Method 3: Downloading Anti-Virus Software
Anti-virus software works like a shield, protecting your phone from sneaky viruses and malware. Here are three recommended anti-virus apps that you should try out. They’re available on both the Google Play Store and App Store. So, regardless of what device you’re using, you’re sure to be safe with these:
- Avast Anti-virus – Mobile Security
- Norton 360: Online Security
- Bitdefender Mobile Security & Anti-virus
Method 4: Performing a Factory Reset
A Factory Reset is like a phone makeover—it wipes everything and starts fresh. But be cautious, as it erases all data!
Generally, the Factory Reset option should be in Settings > General & Backup and reset or under Settings > About phone for Android devices.
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IOS devices should be under Settings > General > Transfer or Reset iPhone.
Remember, each method has its strengths and weaknesses. Dr.Fone is quick and effective, Safe Mode is limited but useful, anti-virus apps can protect, and a Factory Reset gives a clean slate. Try these methods to zap those viruses away!
Part 3: Handy Prevention Tips To Avoid Future Infections
To keep your phone safe from viruses, follow these easy tips that act as a shield against potential threats.
- **Regular software updates:**Keep your phone updated with the latest software. Updates often include security patches that protect your phone from new threats.
- **Cautious downloads:**Be careful when downloading apps or files. Stick to trusted sources like Google Play Store or Apple Store. Avoid clicking on suspicious links from unknown sources.
- **Secure networks:**Use secure Wi-Fi networks and limit public Wi-Fi use for sensitive activities. Public networks can expose your device to potential risks.
- **Anti-virus software:**Install a reliable anti-virus app and keep it updated. These apps constantly scan for and detect viruses, safeguarding your device against threats.
These simple yet crucial tips will fortify your phone’s defenses, reducing the likelihood of virus infections and ensuring a safer digital experience.
Conclusion
Viruses can make your phones act weird, but you have the tools to fight back. Keep your phone healthy by updating software, being cautious with downloads and links, using secure networks, and having an anti-virus app.
And, if you’re thinking, “**How do I get a virus off My Nokia C12?**” then Wondershare Dr.Fone is a reliable hero. It’s quick and effective in clearing out those bugs. By staying aware and taking preventive steps, you can keep your phone safe and ensure a trouble-free experience. And if viruses strike, Dr. Fone’s got your back for an instant fix!
Bricked Your Nokia C12? Here’s A Full Solution
A bricked phone is a device that won’t turn on no matter what you do and everything you try to do to fix it doesn’t work. Most people will tell you that there is really nothing you can do to fix a bricked device. But with the right information, the right buttons to push and useful additional software you can actually try to fix a bricked device.
In this article we are going to look at how you can fix your device if you are sure it is bricked, how to rescue the data on your bricked device and even how you can avoid this situation in the future.
Part 1: Rescue the data on your Bricked Android Phone
Before we can learn how to fix a bricked device, it is important that you are able to save the data that is on the Nokia C12 device. Having the data saved somewhere else will be the added insurance you need in case anything goes wrong during the process. There are very few software solutions in the market to help you get back data from a bricked device. One of these and the most reliable is Wondershare Dr.Fone - Data Recovery (Android) .
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How to Use Dr.Fone - Data Recovery (Android) to Rescue Data from a Bricked Android
If your device is completely unresponsive, don’t worry Dr.Fone can help you get all the data back. Simply follow these steps to gain access to the Nokia C12 device and recover all your data.
Step 1: Download and install Wondershare Dr.Fone to your PC. Launch the program and then click on Data Recovery. Select the data types you would like to recover and then click on Next.
Step 2. Select the issue type for your phone. Choose from “Touch screen not responsive or cannot access the phone” or “Black/broken screen”.
Step 3: In the next step, you need to select your device model. If you don’t know the model of your device click on “How to check the Nokia C12 device model” to get help.
Step 4: The next screen will provide instructions on how to enter “Download mode.” Connect the Nokia C12 device to your PC once it is in “Download Mode”
Step 5: The program will begin an analysis of your device and then download the recovery package.
Step 6: Then Dr.Fone will display all the recoverable file types. You can click on the files to preview them. Select the ones you need and click on “Recover to Computer” to save them to your computer.
Part 2: How to Fix Your Bricked Android Phone
Android devices are usually very flexible in allowing users to flash ROM but sometimes an incorrect process can result in a bricked device. While there are few solutions to this problem, here are a few things you can do;
When the Nokia C12 device Boots Straight into Recovery
If the Nokia C12 device can boot to the recovery screen, you can find an alternative ROM to install and copy it your device. Installation can then be done in the recovery menu. If the Nokia C12 device is booting to recovery mode there is a chance that it can be fixed.
Step 1: Load up Clockworkmod or any other recovery tool that you have been using.
Step 2: Once you are in, navigate to the “Reboot system now.” If you are using Clockworkmod, this should be your first option. Hopefully everything will work just right if you do this, If it doesn’t you may need to download and re-flash the ROM again.
When the Nokia C12 device won’t stop rebooting
Here’s what to do if the Nokia C12 device wont stop rebooting.
Step 1: Turn off the Nokia C12 device and then reboot in recovery mode.
Step 2: Go to “Advanced” which will bring up a number of options to choose from.
Step 3: One of the options should be “Wipe Dalvik cache” select this option and then follow the instructions. When finished select “Go Back” to return to the main menu.
Step 4: Go to the “Wipe Cache Partition” and select it.
Step 5: Go to “Wipe data/ factory reset.”
Step 6: Finally reboot the Nokia C12 device by selecting “Reboot system now.” This should fix the problem. You may also want to flash the same ROM or try a new one.
If the above methods don’t work, try one of the following options.
You can return to resource where you found the flash tools and search or ask for advice
Sometimes these errors can be caused if the ROM installation was performed via SD card. In this case reformatting the SD card might help.
If all else fails, it is time to returning the Nokia C12 device to the vendor if your warranty is still applicable.
Part 3: Useful Tips to avoid Bricking your Android Phone
If you are planning on installing custom ROM you need to install Custom Recovery. This will enable you restore the Nokia C12 device to its original settings should anything go wrong and hopefully help you avoid bricking your device.
- Ensure that you are familiar with the Fastboot or ADB commands before doing anything. You should know how to recover your device by flashing a command line and also manually transfer important files to your device.
- Make a backup of your device. This is obvious but most people fail to adhere to it. At the very least you can get back all your files and settings to transfer to a new phone.
- Keep a full Nandroid backup on your phone
- Keep another backup on your PC which you can access should anything go wrong with the Custom ROM installation
- Know how to hard reset your device. It may come in handy when your device freezes on you.
- You should also consider enabling USB debugging. This is because many solutions for a Bricked device rely on USB debugging.
- Ensure the Custom ROM you choose can actually be used on your device model.
While installing Custom ROM can actually be a great way to customize your device, it is also the leading reason for bricked devices. Therefore ensure that you understand what you are doing when you decide to customize your device. Learn as much as you can about the process before attempting everything.
- Title: 7 Fixes for Unfortunately, Phone Has Stopped on Nokia C12 | Dr.fone
- Author: Ariadne
- Created at : 2024-07-30 07:52:52
- Updated at : 2024-07-31 07:52:52
- Link: https://howto.techidaily.com/7-fixes-for-unfortunately-phone-has-stopped-on-nokia-c12-drfone-by-drfone-fix-android-problems-fix-android-problems/
- License: This work is licensed under CC BY-NC-SA 4.0.