7 Fixes for “Unfortunately, Phone Has Stopped” on Nokia XR21

Encountering issues with the Phone app is never welcoming. Being one of the useful apps, seeing it crashing and unresponsive gives sheer despondency. If talked about the triggering points, they are numerous. But the central point is what to do when the Phone app keeps crashing. In this article, we have discussed this issue in detail. To know this and more about why the “Unfortunately, Phone has stopped” error crops up, read this article and get the problem sorted on your own.

Part 1: When can the “Unfortunately, Phone has stopped” error come?

First things first! You need to stay updated on why the Phone app keeps stopping or crashing before jumping to any solution. Following are the points when this error comes up to annoy you.

• When you install a custom ROM, the issue might occur.
• The upgrading of the software or incomplete updates can lead to crashing the Phone app.
• Data crashes can be another reason why this error shows up.
• Infection through malware and virus on your phone is also included when the Phone app might crash.

Part 2: 7 Fixes for the “Unfortunately, Phone Has Stopped” error

2.1 Open the Phone app in Safe Mode

First and foremost, the thing that can let you get rid of this trouble is Safe Mode. It is a feature that will end any excessive background functioning of the Nokia XR21 device. For instance, your device will be able to run sans any third-party apps when in Safe mode. Since the important functions and the naïve apps will be running on the Nokia XR21 device, you will get to know if it’s really a software glitch or not by running the Phone app in Safe mode. And this is the first solution we would recommend you make use of when the Phone app has stopped. Here is how to enable Safe Mode.

1. Switch off the Nokia XR21 phone first.
2. Now keep pressing the “Power” button until you see the Nokia XR21 logo on the screen.
3. Release the button and immediately press and hold the “Volume Down” key.
4. Leave the key once the Nokia XR21 device is in Safe mode. Now, the third-party apps will be disabled and you can check if the Phone app is still not responding or everything is fine.

2.2 Clear the cache of the Phone app

The cache should be cleaned timely if you want any app to work properly. Due to the constant usage, the temporary files get collected and may corrupt if not cleared. Hence, the next solution you should try when the Phone app keeps stopping is to clear the cache. Here are the steps to be performed.

1. Open “Settings” on your device and go to “Application” or “Apps”.
2. Now from the list of all applications, go to “Phone” and tap on it.
3. Now, click on “Storage” and choose “Clear Cache”.

2.3 Update Google Play services

Since Android is created by Google, there must be some Google Play services that are crucial to run several system functions. And if attempting the previous methods isn’t of any use, try updating Google Play services when you find the Phone app stopped. For doing this, you need to make sure that automatic updates are turned on in Google settings. If not, enable it and get the apps including Google Play services updated for smoother functions.

2.4 Update the Nokia XR21 firmware

When the firmware is not updated, it may conflict with some apps and maybe that’s why your Phone app falls prey. Therefore, updating Nokia XR21 firmware will be a sane step that should be taken when the Phone app has stopped. Follow the below-mentioned steps and then check if the Phone app is opening or not.

1. Open “Settings” and go to “About Device”.
2. Now tap on “Software Updates” and check for the availability of the new update.

1. Download and install it and then try to use the Phone app.

2.5 Clear partition cache

Here is another resolution for the “Unfortunately Phone has stopped” error. Clearing the partition cache will remove the whole cache of the Nokia XR21 device and make it work like before.

1. Switch off your device to begin with and enter the recovery mode by pressing the “Home”, “Power” and “Volume Up” buttons.
2. The recovery mode screen will appear now.
3. From the menu, you need to choose “Wipe Cache Partition”. For this, you can use the Volume keys to scroll up and down.
4. To select, press the “Power” button.
5. The process will begin and the Nokia XR21 device will restart post it. Check if the problem still persists or it is finished. If unfortunately not, get to the next and the most productive solution.

2.6 Get the Nokia XR21 system repaired in one click

If still, the Phone app keeps stopping after trying everything, here is the most effective method that can surely help you. Dr.Fone - System Repair (Android) is a one-click tool that promises to repair Android devices hassle-free. Be it apps crashing, the black screen, or any other issue, the tool has no problem fixing any sort of issue. Here are the benefits of Dr.Fone - System Repair (Android).

Dr.Fone - System Repair (Android)

Android repair tool to fix “Unfortunately, Phone Has Stopped” on Nokia XR21 devices.

• It takes no special skills to operate it and fairly works to bring the Android system to normalcy.
• It shows great compatibility with all Nokia XR21 devices and other Android phones supporting over 1000 Android brands.
• Fixes any kind of Android issue without any complication.
• Easy to use and trusted by millions of users and therefore has a higher success rate.
• Can be downloaded freely and friendly user interface.

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How to fix crashing Phone app using Dr.Fone - System Repair (Android)

Step 1: Get the Software Installed

Click the “Start Download” button to download the tool on your computer, and then open the program to begin the repair, click on “System Repair”.

Step 2: Plug the Phone with PC

Take your original USB cord and then connect your Nokia XR21 to the computer. When the Nokia XR21 device is connected, click on “Android” from the two tabs > click “Start”

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Step 3: Enter the Details

As the next step, enter some important details on the next screen. Be sure to enter the right name, brand, and model of the Nokia XR21 device. When done everything, verify once and click on “Next”.

Step 4: Downloading Firmware

Downloading firmware will be the next step. Prior to this, you have to go through the instructions given onscreen to enter the DFU mode. Please click on “Next” and the program will bring the suitable firmware version and start downloading it.

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Step 5: Get the Nokia XR21 device Repaired

When you see the firmware has been downloaded, the issue will begin to get resolved. Hang on and wait until you get notified for the repair of the Nokia XR21 device.

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### 2.7 Factory reset

If none of the above methods worked for you, the last resort you are left with is a factory reset. This method will wipe everything from your device and make it function like normal. We also suggest you make a backup of your data if it is important so as to prevent the loss. Here is how to do this to fix the crashing Phone app.

1. Open “Settings” and go to the “Backup and Reset” option.
2. Look for “Factory data reset” and then tap on “Reset phone”.
3. Within a while, your device will go through resetting and boot up to normalcy.

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Fix App Not Available in Your Country Play Store Problem on Nokia XR21

Mobile applications are important for smooth operations when it comes to smartphones. They offer convenience, entertainment, and functionality at your fingertips. However, encountering the “App Not Available in Your Country Play Store“ issue can be frustrating. It can quickly dampen the excitement of discovering a new app.

This is mainly due to geographical restrictions that are often imposed by developers. It poses a hurdle for users eager to access a particular application. However, there is no need to worry, as this article will help you in resolving this issue. It will delve into effective strategies and solutions to ensure the unavailability of an app is no longer an obstacle.

Part 1: Reasons Behind the App Not Available in Your Country Play Store Issue

Encountering the “Google Play App Not Available in Your Country“ issue can feel like hitting a roadblock. This restriction hampers your ability to explore and use valuable apps. It can also disrupt the smooth functioning of your daily digital activities. Before going for solutions, it is crucial to understand the reasons causing this restriction in installing apps on smartphones:

1. Regional Restrictions

One of the primary culprits behind this issue is the regional restrictions imposed by developers. Developers often roll out their apps gradually across different regions. It is done to adhere to legal and licensing requirements. This staggered release strategy ensures compliance with local laws. Moreover, it guarantees a smooth user experience tailored to specific geographical locations.

2. Licensing and Legal Constraints

Licensing agreements and legal constraints play an important role when it comes to the accessibility of apps. Developers may encounter licensing issues. This can prevent them from offering their apps in certain regions. It is due to copyright, trademark, or other legal considerations. Navigating the complex web of international laws and agreements is a big hassle. It becomes a determining factor in the availability of apps on the Play Store.

3. Localization Challenges

Apps are often designed with specific markets in mind. These incorporate language, cultural, and regulatory considerations to enhance user experience. The absence of proper localization can render an app incompatible with specific regions. It includes factors such as adapting the app for different languages, currencies, and cultural nuances. This can result in the app being excluded from the Play Store app not available in your country.

4. Device and OS Compatibility

The compatibility between the app, the user’s device, and its OS is another factor that contributes to this issue. Developers might restrict their app availability to certain devices or OS versions. It can restrict access for users whose devices or OS do not meet the app’s requirements. This technical limitation adds another layer to the complexity of app availability.

5. Political and Economic Factors

In some instances, political tensions or economic considerations can also be a factor. It may influence the accessibility of apps in certain countries. Geo-political factors, trade sanctions, or economic conditions can impact the distribution of apps. This leads developers to exclude specific regions from their app’s availability.

Part 2: 4 Tested Methods To Fix Google Play App Not Available in Your Country

The right app can make a major difference in work efficiency or personal enjoyment. That’s why facing the “Play Store app not available in your country“ issue can be frustrating. The positive aspect is that many solutions exist for addressing this issue. Presented below are the top 4 approaches to resolving this matter:

Method 1: Change Your Google Play Store Country

One of the most direct ways to address this issue is by manually adjusting your Google Play Store country settings. Google allows users to change their country or region. Remember that you can only do it once a year. To utilize this approach, it’s essential to reside in the specified country. The other option is to provide a payment method originating from that particular region. Below is a detailed walkthrough for this procedure:

• Step 1. Launch the Google Play Store on your Nokia XR21 and tap the “Profile” icon from the top right corner. Here, choose “Settings” and follow on to tap “General.”

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• Step 2. Within the “General” tab, move towards “Account and device preferences” and tap it. There, select “Country and profiles” and tap the country to change it. Now, follow the on-screen prompts to complete the procedure.

Method 2: Use a Reliable VPN

Confronting the message “This app is not accessible in your country” on the Play Store? Employing a Virtual Private Network (VPN) can be an effective strategy. It allows you to virtually transcend geographical restrictions. A VPN masks your actual location by routing your internet connection through servers in different regions.

You can utilize a reliable VPN to access the Play Store as though you were in a region where the desired app is accessible. Follow this step-by-step guide to address this concern:

• Step 1. Access the Google Play Store and download a reliable VPN for the procedure. Open the VPN you download and connect to the country of your choice. Once you have connected your device’s IP to another country using the VPN, continue to your home screen.

• Step 2. Look for Google Play Store on the home screen and long-press to open a menu. From the pop-up menu, choose “App Info,” and on the following screen, tap “Clear data.” Now, press “Clear cache” to wipe the cache.

• Step 3: Go back to the “App info” screen and press “Force Stop” to force close the app. Afterward, relaunch the Play Store and access your targeted apps.

Method 3: Download an APK File

One way to resolve the issue at hand is to sideload the app by downloading its APK file. It can be a viable and direct solution where other methods fail. This method involves installing the application manually, bypassing the Google Play Store. Follow these sequential instructions to download and install an APK file:

• Step 1. Before starting, ensure that you have enabled the installation from unknown sources. Afterward, find a reliable website and search for your targeted apps.

• Step 2. Once you have found the targeted app, download it on your Nokia XR21. When the download process is complete, tap the file to start the installation process.

Method 4: Try a Third-Party App Store

Google Play Store isn’t the only apps and games store. There exist many options, and exploring them can help you find the apps you are looking for. Typically, third-party app marketplaces are not bound by geographical limitations. Here’s a guide on acquiring an app from a third-party store:

• Step 1. Use a web browser on your Nokia XR21 to look for a reliable third-party app store like Aptoide. Once it is downloaded, install it on your smartphone.

• Step 2. Open the third-party app store and look for your targeted apps. Now, you should be able to download them without any restrictions.

Pro Tip: Fix Play Store Available in Your Country but Not Working on All Android Smartphones

If the Play Store is not working on your Nokia XR21s or an application is not downloading from it, we have a tip for you. Wondershare Dr.Fone – System Repair (Android) is a perfect solution for all the issues for your Nokia XR21s. Whether it is the Play Store functionality issue or the downloading of applications problem, System Repair (Android) is there to resolve them.

It fixes various Android issues in a matter of a few seconds. This toolkit has a high success rate of fixing Android issues, including the Play Store Not Working issue. It can also resolve the issue of Apps Keep Crashing, Phone Stuck in a Boot Loop, and much more.

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Key Features of Wondershare Dr.Fone

There are some prevalent pointers you should know about Wondershare Dr.Fone. Before you continue using the tool for resolving Android problems, look into these prominent features:

1. System Repair (Android) tool is used to fix other issues, too, like the black screen of death in Android.
2. This software is compatible with all the Nokia XR21 models, including the latest one, Nokia XR21 S23.
3. With no technical expertise required, you can execute all tasks to repair your Android issues with a few clicks.

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• Fix various Android system issues, stuck in boot loop , black screen , or won’t turn on , looping on start, etc.
• The high success rate in resolving Android system issues.
• Compatible with a wide range of Android devices and OS versions
• User-friendly interface with easy-to-follow steps.

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Steps Included To Fix Play Store Not Working on All Android Smartphones

While you have learned much about Wondershare Dr.Fone, in situations where an app is available but the Play Store is not working properly, it comes pretty handy. Here is how you can fix the Play Store not working problem on Android devices with Dr.Fone:

• Step 1: Activate Dr.Fone – System Repair Tool

At first, you will have to run Wondershare Dr.Fone - System Repair (Android) on your system and head towards the “System Repair” section from the “Toolbox.” Next, click on the “Android” device to continue, and hit the “Start” button to start the repair process.

• Step 2: Put Android Phone on Download Mode

On the next window, you need to enter the Nokia XR21 device details, including the “Name, Model, Country, and Carrier,” and hit the “Next” button. Then, proceed to put your Nokia XR21 on the “Download Mode” by following the on-screen instructions.

• Step 3: Confirm the Installation and Conclude the Process

Once the phone has been put in the Download Mode, the firmware will download automatically. Install it on your device by selecting the “Fix Now” icon. Now, enter the “Code” and confirm installation, after which hit the “Done” button once the process concludes.

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Frequently Asked Questions

1. How do we resolve the inability to change the Play Store country problem?

If you are unable to change your Play Store country, ensure that your Google Play Store account has no pending transactions. Verify that the payment methods associated with your Google account are valid. Clear the cache and data of the Google Play Store app in your device settings to reset any potential issues.

2. Can you use the Google Play Store balance after changing the country?

Your Google Play Balance is linked to the country setting on your Google Play account. If you possess a Google Play balance and decide to switch countries, the balance becomes unusable in the new location. Changing countries on your account results in the inability to access or utilize the existing balance.

3. Is it safe to download Android applications from a third-party store?

It is risky to download Android applications from a third-party store because of the viral content. There could be issues like App Authenticity, Outdated Apps, Policy Violations, etc. It is better to download these apps from official platforms like Google Play Store since they are more secure.

Conclusion

To summarize, the pursuit of the perfect app sometimes encounters hurdles. One frustrating issue often reported by users is the “App Not Available in Your Country Play Store“ issue. However, armed with the knowledge, you can now navigate through these challenges. From changing your Play Store country to using VPNs, this guide has covered a range of methods. Each method provides a unique approach, catering to different preferences and circumstances.

As a parting recommendation, we introduce Wondershare Dr.Fone. It is a powerful tool designed to tackle Play Store malfunctions head-on. With support for even Android 13, this software offers a complete solution for Android. Its comprehensive approach and easy-to-use interface make it a valuable addition to your toolkit.

How To Deal With the Nokia XR21 Screen Black But Still Works?

With the advance of technology over the years, many of us rely on smartphones to communicate, work, and play. As such, it can be pretty concerning when your device begins to act strange like your phone screen suddenly went blank.

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Whether you’re using an iPhone or an Android device, you’ll eventually encounter a problematic symptom like this. Therefore, this article will explore what to do when your phone screen goes black. After exploring below, you’ll learn the common causes of why your phone screen went black and how to fix it. Read on below to learn more.

Part 1: Why Did My Nokia XR21 Screen Go Black but Still Works? Common Causes

Experiencing a cell phone blank screen is not exclusive to Android or iOS users. A phone screen not turning on happens all the time due to several factors that may or may not be out of your control. While they can be frustrating, here are some common causes you should know as to why your phone screen went black but still works.

A Drained Battery

The first thing that comes to mind when your phone screen suddenly goes black is you have a drained battery. Even though this is obvious, it’s still important to mention, as this is usually what most people encounter. To fix this problem, plug your smartphone into a charger and wait for your device to turn on again. If it works, then you just prevented a rather annoying experience.

App Troubles

If your phone is working, but the screen is black, there’s also a high probability that you are having an isolated issue with a particular application. An app could be loading something, which often happens for streaming apps such as YouTube, Netflix, Prime, and more, especially if you have slow internet connectivity.

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Software Issues

A potential reason why your phone screen went black but still works could be because of your smartphone’s software. This problem suggests that your Nokia XR21 is crashing, potentially freezing your device if not addressed immediately. If this is the cause, then your device is likely experiencing a critical system error, and you should directly try to reboot your phone.

Hardware Problem

If you dropped your phone, there’s a high chance the LCD connectors went loose due to the physical impact. If this happened to you, the phone might be working, but the screen is black due to the LCD cable dislodging. Another issue could be your phone got exposed to extreme temperatures. This can also cause a black screen but your phone is still on.

Part 2: How To Fix Black Screen on Your Phone

Here are four valuable methods you should know on what to do when your phone screen goes black on your iPhone or Android smartphone to get them working again.

Method 1: Force Restart your Android/iOS Smartphone

If your phone screen is black but still works, force restarting it is the easiest way to fix it. The following are the detailed steps for both Android and iOS devices.

How to Force Restart your Android Device

Here is how you force restart an Android device when your phone screen doesn’t turn on.

Step 1: Press and hold the Power and Volume Down buttons simultaneously.

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Step 2: Hold the same buttons until your device restarts, and display the phone’s logo.

How to Force Restart your iOS Device

If you own the latest iPhone models, here are the method of restarting it from iPhone 8 up to 14.

Step 1: Press and immediately release Volume Up. Next, press and immediately release Volume Down.

Step 2: Press and hold Sleep/Wake until you see the Apple logo.

Note

If you own an iPhone 7, press and hold the Side button and Volume Down simultaneously until you see the apple logo.

Method 2: Uninstall or Update Outdated Applications

In some cases, your phone screen is black but still works because of installing incompatible apps on your iOS/Android device. If the installed app is frequently crashing, it may be the source of a blank cell phone screen. Uninstall the problem app to see if the black screen disappears or not.

Method 3: Inspect the LCD Connectors

If your phone screen goes black but still works, you should inspect the logic board to the LCD screen to see if it has become disconnected. It is common for smartphones that often get dropped a few times. It’s best to plug the connectors back to regain your screen’s functionality.

However, this requires technical know-how. It’s better to seek help from a professional as you could risk causing more damage to your device if you don’t know what you’re doing.

Method 4: Perform a Factory Reset

If all the methods above did not solve your problem, the last resort you can take is to perform a Factory Reset. This method works on Android and iOS smartphones and erases all your data. It is the quickest way to try to fix why your phone screen went black. Here are the steps.

For Android Users

If you’re on Android, tap Settings > Backup and Reset. Tap on Factory data reset > Delete all to initiate the factory reset.

If you cannot do this, here’s how to perform a factory reset manually using Recovery Mode.

Note

The process of booting into Recovery Mode is not the same across all Android devices and depends on the manufacturer and model of your phone. Refer to your owners manual to see which method is the right one for your Nokia XR21.

Step 1A: Press and hold the Power button and Volume Down buttons simultaneously and continue holding until the screen starts.

Step 1B: For Android devices with a Home button, press and hold the Home button and the Power button and continue holding until the screen starts.

Step 1C: Press and hold the Power button as well as the Volume Up and Volume Down buttons simultaneously and continue holding until the screen starts.

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Step 2: Use the Volume buttons to navigate the choices and select Wipe data/factory reset and confirm your choice with the Power button.

Step 3: Simply wait for the process to complete and wait for your Nokia XR21 to restart automatically.

F****or iOS Users

Step 1: For iOS users, meanwhile, tap Settings > General > Transfer or Reset iPhone.

Step 2: Next, choose Erase All Content and Settings. Check the list of items you want to remove.

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Step 3: Tap Continue and enter your iPhone passcode. A message warns you that the process will delete all media and data and reset all settings.

Step 4: Tap Erase iPhone to confirm. You’ll be asked to type in your Apple ID and password if Find My is active. Enter your password and tap Erase.

Part 3: How To Fix Black Screen Phone With an Alternative

If your phone screen went black but still works and doing the methods above did not solve the issue, you can use Wondershare Dr.Fone for iOS and Android as a last resort. It’s one of the most popular smartphone repair tools today, enabling you to fix all kinds of annoying scenarios. These include black screen, boot loop, white screen of death, bricked iOS or Android device, and more.

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Key Features

Dr.Fone – System Repair for iOS and Android has fantastic features you can immediately take advantage of. Here are its key features below.

• Fix all Android and iOS Problems in Minutes

Dr.Fone – System Repair can fix all kinds of issues on your Android/iOS, such as a black screen, white screen of death, screen freeze, boot loop, or recovery mode. All of this can be done within less than 10 minutes to save you precious time.

• Supports up to 1000+ Android Smartphones and the latest iOS

All iOS versions, including the latest iOS 16 and iOS 16 beta, are fully supported by Dr.Fone – System Repair. The app handles all your smartphone issues without data loss to secure your info. On the other hand, if you own an Android, the app supports up to 1000+ Android smartphones, making it highly versatile for Android owners.

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Tech Specs

Dr.Fone – System Repair (Android)’s minimum system requirements for your computer are listed below.

Computer OS	Android
Windows 11, 10, 8.1, 8, 7	Android 2.1 and up to the latest

Meanwhile, here are the system requirements for Dr.Fone – System Repair (iOS).

Computer OS	iOS
Windows 11, 10, 8.1, 8, 7	Supports all iOS versions, including the latest iOS 16 and iOS 16 beta
macOS 12, 11, 10.15, 10.14, 10.13, 10.12, 10.11, 10.10, 10.9, 10.8

Pros and Cons

If you’re still undecided about Dr.Fone – System Repair, here are its pros and cons.

Pros

• Fone – System Repair for iOS and Android has a clutter-free and beginner-friendly user interface. It’s easy to understand and use, so you can start immediately.
• Both the iOS and Android versions finish the repair tasks within less than 10 minutes to save you time.

Cons

• Each version for each OS is sold separately.
• The free version works up to your device’s compatibility. Once you start the repair process, the app will ask you for a valid license key.

How to Fix Black Phone Screen With Dr.Fone – System Repair

Here’s how to fix your phone screen with Dr.Fone – System Repair on iOS/Android.

Step 1: Download and install Dr.Fone – System Repair for iOS or Android. Next, open the program and connect your smartphone.

Step 2A (For iOS): Choose the correct model of your iPhone for the program to be able to download the appropriate firmware package.

Step 2B (For Android): Click Start. On the next window, choose the Brand, Name, Model, Country, and Carrier of your smartphone, then click Next.

Step 3: Follow the on-screen instructions provided on the main program window and wait for the repair process to complete.

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Conclusion

Our increasing reliance on smartphones has led to amazing advancements in new technologies. However, lingering issues such as your phone screen not turning on or your phone screen being black but still working are ongoing problems to many. That’s why learning how to prevent these events is essential to take care of your smartphone.

Doing all the recommended methods above usually solves the case. If the different fixes don’t work for you, Dr.Fone – System Repair for iOS and Android can help resolve all your problems within less than 10 minutes. You can download it for free on Windows and Mac to test it yourself.