7 Fixes for Unfortunately, Phone Has Stopped on Oppo K11x | Dr.fone

7 Fixes for Unfortunately, Phone Has Stopped on Oppo K11x | Dr.fone

Ariadne Lv13

7 Fixes for “Unfortunately, Phone Has Stopped” on Oppo K11x

Encountering issues with the Phone app is never welcoming. Being one of the useful apps, seeing it crashing and unresponsive gives sheer despondency. If talked about the triggering points, they are numerous. But the central point is what to do when the Phone app keeps crashing. In this article, we have discussed this issue in detail. To know this and more about why the “Unfortunately, Phone has stopped” error crops up, read this article and get the problem sorted on your own.

Part 1: When can the “Unfortunately, Phone has stopped” error come?

First things first! You need to stay updated on why the Phone app keeps stopping or crashing before jumping to any solution. Following are the points when this error comes up to annoy you.

  • When you install a custom ROM, the issue might occur.
  • The upgrading of the software or incomplete updates can lead to crashing the Phone app.
  • Data crashes can be another reason why this error shows up.
  • Infection through malware and virus on your phone is also included when the Phone app might crash.

Part 2: 7 Fixes for the “Unfortunately, Phone Has Stopped” error

2.1 Open the Phone app in Safe Mode

First and foremost, the thing that can let you get rid of this trouble is Safe Mode. It is a feature that will end any excessive background functioning of the Oppo K11x device. For instance, your device will be able to run sans any third-party apps when in Safe mode. Since the important functions and the naïve apps will be running on the Oppo K11x device, you will get to know if it’s really a software glitch or not by running the Phone app in Safe mode. And this is the first solution we would recommend you make use of when the Phone app has stopped. Here is how to enable Safe Mode.

  1. Switch off the Oppo K11x phone first.
  2. Now keep pressing the “Power” button until you see the Oppo K11x logo on the screen.
  3. Release the button and immediately press and hold the “Volume Down” key.
  4. Leave the key once the Oppo K11x device is in Safe mode. Now, the third-party apps will be disabled and you can check if the Phone app is still not responding or everything is fine.

2.2 Clear the cache of the Phone app

The cache should be cleaned timely if you want any app to work properly. Due to the constant usage, the temporary files get collected and may corrupt if not cleared. Hence, the next solution you should try when the Phone app keeps stopping is to clear the cache. Here are the steps to be performed.

  1. Open “Settings” on your device and go to “Application” or “Apps”.
  2. Now from the list of all applications, go to “Phone” and tap on it.
  3. Now, click on “Storage” and choose “Clear Cache”.

Phone app crashing - clear cache

2.3 Update Google Play services

Since Android is created by Google, there must be some Google Play services that are crucial to run several system functions. And if attempting the previous methods isn’t of any use, try updating Google Play services when you find the Phone app stopped. For doing this, you need to make sure that automatic updates are turned on in Google settings. If not, enable it and get the apps including Google Play services updated for smoother functions.

2.4 Update the Oppo K11x firmware

When the firmware is not updated, it may conflict with some apps and maybe that’s why your Phone app falls prey. Therefore, updating Oppo K11x firmware will be a sane step that should be taken when the Phone app has stopped. Follow the below-mentioned steps and then check if the Phone app is opening or not.

  1. Open “Settings” and go to “About Device”.
  2. Now tap on “Software Updates” and check for the availability of the new update.

Phone app crashing - update firmware

  1. Download and install it and then try to use the Phone app.

2.5 Clear partition cache

Here is another resolution for the “Unfortunately Phone has stopped” error. Clearing the partition cache will remove the whole cache of the Oppo K11x device and make it work like before.

  1. Switch off your device to begin with and enter the recovery mode by pressing the “Home”, “Power” and “Volume Up” buttons.
  2. The recovery mode screen will appear now.
  3. From the menu, you need to choose “Wipe Cache Partition”. For this, you can use the Volume keys to scroll up and down.
  4. To select, press the “Power” button.
  5. The process will begin and the Oppo K11x device will restart post it. Check if the problem still persists or it is finished. If unfortunately not, get to the next and the most productive solution.

Phone app crashing - cache partition clearance

2.6 Get the Oppo K11x system repaired in one click

If still, the Phone app keeps stopping after trying everything, here is the most effective method that can surely help you. Dr.Fone - System Repair (Android) is a one-click tool that promises to repair Android devices hassle-free. Be it apps crashing, the black screen, or any other issue, the tool has no problem fixing any sort of issue. Here are the benefits of Dr.Fone - System Repair (Android).

dr fone

Dr.Fone - System Repair (Android)

Android repair tool to fix “Unfortunately, Phone Has Stopped” on Oppo K11x devices.

  • It takes no special skills to operate it and fairly works to bring the Android system to normalcy.
  • It shows great compatibility with all Oppo K11x devices and other Android phones supporting over 1000 Android brands.
  • Fixes any kind of Android issue without any complication.
  • Easy to use and trusted by millions of users and therefore has a higher success rate.
  • Can be downloaded freely and friendly user interface.

3,106,444 people have downloaded it

How to fix crashing Phone app using Dr.Fone - System Repair (Android)

Step 1: Get the Software Installed

Click the “Start Download” button to download the tool on your computer, and then open the program to begin the repair, click on “System Repair”.

Phone app crashing - fix using a tool

Step 2: Plug the Phone with PC

Take your original USB cord and then connect your Oppo K11x to the computer. When the Oppo K11x device is connected, click on “Android” from the two tabs > click “Start”

Phone app crashing - connect phone to pc

Step 3: Enter the Details

As the next step, enter some important details on the next screen. Be sure to enter the right name, brand, and model of the Oppo K11x device. When done everything, verify once and click on “Next”.

Phone app crashing - enter details

Step 4: Downloading Firmware

Downloading firmware will be the next step. Prior to this, you have to go through the instructions given onscreen to enter the DFU mode. Please click on “Next” and the program will bring the suitable firmware version and start downloading it.

Phone app crashing - enter download mode

Step 5: Get the Oppo K11x device Repaired

When you see the firmware has been downloaded, the issue will begin to get resolved. Hang on and wait until you get notified for the repair of the Oppo K11x device.

Phone app crashing - device repaired

safe Downloadsafe & secure

2.7 Factory reset

If none of the above methods worked for you, the last resort you are left with is a factory reset. This method will wipe everything from your device and make it function like normal. We also suggest you make a backup of your data if it is important so as to prevent the loss. Here is how to do this to fix the crashing Phone app.

  1. Open “Settings” and go to the “Backup and Reset” option.
  2. Look for “Factory data reset” and then tap on “Reset phone”.
  3. Within a while, your device will go through resetting and boot up to normalcy.

Phone app crashing - factory reset

safe Downloadsafe & secure

How to Fix the Soft Bricked Oppo K11x?

Bricked phone is a serious problem, as your brick smartphone could be suffering from a soft brick or hard brick problem, and must be dealt with carefully. It is very common to see a brick smartphone these days. If you are wondering what exactly is a bricked phone, here is your answer.

A bricked phone, hard brick or soft brick, is a smartphone which refuses to start or boot all the way up the home/main screen of the Oppo K11x device. This issue is observed within most Android phones because users have a tendency to tamper with the Oppo K11x device settings, flashing new and customized ROMs and tweaking with the essential files. Playing around with the phone’s internal set-up leads to such errors, worst of them being a brick smartphone. Usually, a bricked phone does not switch on and stays frozen at the Oppo K11x device logo, a blank screen or even worse, doesn’t respond to any command, even the power on command.

If you are confused about the soft brick and hard brick problems and looking for solutions to fix your priced phone, then here is all you need to know.

Read on to find out more.

Part 1: What is the difference between soft brick and hard brick?

To begin with, let us understand the basic difference between a soft brick and hard brick issue. Both versions of a bricked phone prevent it from booting but differ in their causes and gravity of the problem.

A soft-brick problem is caused merely by a software error/crash and makes your device switch on automatically every time you manually turn it off. This phenomenon is referred to as Boot Loop. Soft bricked Android phones are not as difficult to fix as the hard bricked Android phones. It is convenient to say that a soft bricked phone only boots up half-way and not fully, whereas a hard bricked device does not switch on at all. A hard brick error is thus caused when the kernel, which is nothing but an interface for the software to communicate with the hardware, is tampered with. A hard bricked phone is not recognized by your PC when plugged in and is a serious problem. It requires troubleshooting techniques and cannot be easily fixed as the soft brick problem.

hard bricked v/s soft bricked

Hard bricked phones are a rare sight, but the soft brick is very common. Given below are ways to fix a soft brick Android phone. The techniques listed here are the best and the most efficient ways to get your phone back to its normal working conditions without losing your important data or damaging your device or its software.

Part 2: Stuck at the Boot Loop

This is the first sign of a soft bricked Android phone. Boot Loop is nothing but when your phone does not remain switched off and turns itself on automatically, and freezes at the logo screen or blank screen, every time you manually try to power it off.

Stuck at boot loop problem can be fixed by clearing your Cache partitions. These partitions are nothing but storage locations for your modem, kernels, system files, drivers and built-in Apps data.

It is advisable to clear Cache partitions regularly to keep your phone free from such glitches.

Since the phone refuses to boot, Cache can be cleared from entering into the Recovery Mode. Different Android devices have different ways to put it in recovery mode. Normally pressing the power key and volume down key helps, but you may refer to your phone’s guide for better understanding and then follow the steps given below to clear the cache partition:

Once you are the recovery mode screen, you will see a number of options as shown in the screenshot.

recovery mode

Use the volume down key to scroll down and select ”Wipe cache partition” as shown below.

”Wipe cache partition”>

After the process is completed, select “Reboot System” which is the first option in the recovery mode screen.

This method will help you erase all the clogged up and unwanted files. You may loose some App related data, but that is a small price to pay to fix your bricked phone.

If this method does not boot up your brick smartphone and the problem still persists, there are two more things you can try. Read ahead to find out about them.

Part 3: Booting straight into recovery mode

If your bricked phone does not boot up to your Home Screen or Lock screen and instead boots directly into Recovery Mode, there is not much left to do. Booting straight into recovery mode is undoubtedly a soft brick error but it also indicates a possible problem with your current ROM. The only option you have to flash a new ROM to reboot your bricked phone back to its normal functioning.

To flash a new ROM:

Firstly, you must root your phone and unlock the Bootloader. Every phone’s mechanism to unlock the bootloader is different, thus, we suggest to refer to your user manual.

Once the Bootloader is unlocked, take a backup of all your data by selecting “Backup” or “Android” back in recovery mode. The process should not take long and all you need to do is tap “OK” to config backup.

backup and restore

In this step, download a ROM of your choice and store it in your SD Card. Insert the SD Card in your phone to begin the flashing process.

Once at the recovery mode, select “Install Zip from SD Card” from the options.

install zip from sdcard

Scroll down using the volume key and use the power key to select the downloaded ROM.

Scroll down

select the downloaded ROM

This might take a few minutes of your time, but once the process is complete, reboot your phone.

Hopefully, your bricked phone will not boot normally and work smoothly.

Part 4: Booting straight into Bootloader

If your bricked phone boots straight into Bootloader, then this a serious issue and must not be taken lightly. Flashing a new ROM or clearing cache partitions are of little help in such a brick smartphone situation. Booting straight into Bootloader is a peculiar soft bricked Android phone feature and can be tackled only by downloading and flashing your original ROM from the manufacturer. In order to do so, a detailed study about your manufacturer’s ROM, ways to download and flash must be carried out. Since different Android phones come with different types of ROMs, it difficult to cover all the aspects about the different types of ROMs.

Brick smartphone problem has become more prominent than phone freezing or hanging issue. Android users are often seen looking for solutions to fix their soft brick and hard brick phones. Android phones are prone to get bricked and thus, it is important for us to know about the three techniques given above. These methods have been tried, tested and recommended by ay affected bricked phone users. Therefore, these tips are reliable and worth a try. So if your phone acts stubborn and refuses to boot normally, examine the problem carefully and adopt one of the solutions given above which best suits your situation.

Fixes for Apps Keep Crashing on Oppo K11x

The rapid evolution of technology has transformed our smartphones into powerful devices. Presently, with just a few taps, they possess the ability to accomplish a diverse array of tasks. It has been possible due to the extensive availability of mobile applications. However, it can be incredibly frustrating when your favorite apps keep crashing repeatedly.

You’re not alone if you’re an Android user who encounters app crashes. This article will explore ten practical ways to fix apps that keep crashing on Android devices. We will also discuss the causes behind app crashes and how to prevent them.

Part 1: What Are the Causes Behind Apps Keep Crashing on Android?

There are many reasons for the app crashing on Android devices. These reasons range from insufficient storage space to bugs and glitches in the apps. Finding out the root cause of an app crashing is important so that you can find the appropriate solution. Discussed below are some of the reasons why your Android apps keep crashing:

Insufficient Memory

When a device is low on memory, it may struggle to run multiple apps simultaneously. Each app requires memory to store its data and execute its processes. If the available memory is limited, it can cause apps to crash. That happens because they don’t have enough resources to operate properly.

Software Compatibility

Android devices come in various models and run different operating system versions. That’s why it is essential to use apps compatible with your device. Since there are a lot of Android variants, it is hard to optimize apps for all devices. An app not optimized for an Android version or device leads to crashes or malfunctions.

Outdated Apps

Apps are regularly updated to introduce new features, fix bugs, and enhance performance. Using an outdated version of an app may cause instability or compatibility problems. Since the app is not optimized for the current version of Android, it can keep crashing.

Network Problems

Some apps rely heavily on network connectivity to function properly. They need a stable and strong internet connection to perform all the functions. These apps can crash if there are network connectivity issues, such as a weak Wi-Fi or network outage. Unstable connections can disrupt data transmission, making the app’s function challenging.

App Bugs

Despite rigorous testing, apps can still have bugs or coding errors that lead to crashes. Bugs in apps can occur due to various reasons. It mostly relates to incorrect implementation of features or unexpected user interactions. App developers work to identify and fix these bugs, often releasing updates.

Part 2: How to Fix the Apps Keep Crashing on Android?

Once you discover why your Android apps keep crashing, fixing them becomes a lot easier. However, there is no need to worry even if you cannot locate the problem source. Below we have listed 10 general and specialized solutions to fix app crashing:

Fix 1: Check the Internet Connection

As mentioned before, some apps rely on the internet to function. If you don’t have an active internet connection, they will not work. To avoid the app crashing, you need to ensure that the internet connection on your device is working. If you use Wi-Fi, check the router and turn Wi-Fi off and on again. In the case of mobile data, try enabling Airplane mode and then disabling it.

check the internet connection

Fix 2: Force Stop the Apps Keep Crashing

If your apps keep crashing, you should try force-closing the targeted app and re-opening it. Doing this will flush out minor bugs and glitches from the app. These temporary bugs and glitches can occur due to various reasons and hamper the app’s working. Use the following steps to force stop the app that keeps crashing and re-open it:

  • Step 1: On your Oppo K11x, move the app icon and press it to select “App Info.” On the App Info screen, tap the “Force Stop” button to force close the app. The button can be either on the down left or down right corner.

tap on force stop

  • Step 2: After force closing the app, relaunch it and see if the app crashing issue is resolved.

Fix 3: Restart your Android Device

In case restarting the app hasn’t worked, you should try restarting your Oppo K11x. Rebooting your device reset all the processes and apps in the Oppo K11x device. It helps remove conflicts between different apps, which can be the cause of your apps keep crashing on Android. To reboot your Oppo K11x, adhere to the following guidelines:

  • Step: Press and hold the “Power” key until you see the power menu on the screen. Here, tap the “Restart/Reboot” button to restart your Oppo K11x.

proceed with the restart option

Fix 4: Update the Android OS

Not updating your Android OS for a long while can cause many performance issues in your device. One of these issues is the incompatibility with the latest apps. That’s why make sure that your Oppo K11x is running the latest available version of the operating system. You can check and update the Android OS of your device using these steps:

  • Step 1: Launch the Settings app on your Oppo K11x and scroll down to select “Software Update.” On the next screen, tap “Download and Install” to look for new updates.

tap on download and install

  • Step 2: During the update process, ensure you have a stable internet connection. Moreover, your device should be fully charged to avoid any complications.

Fix 5: Clear the App Cache

Have you tried clearing the cache of the app that keeps crashing? The app cache consists of temporary files and data that are stored to enhance app performance. However, if the app cache becomes corrupted, it can cause crashes. In such a situation, clearing the app cache can help resolve the app crashing issue. To clear the app cache on your Oppo K11x, follow these steps:

  • Step 1: Navigate to your targeted app icon and long-press it. Now, tap “App Info” from the pop-up menu to access app information.

choose app info option

  • Step 2: Following this, press “Storage,” and on the following screen, hit “Clear Cache.” It will clean the cache for the targeted app.

tap on clear cache button

Fix 6: Reinstall the Buggy App

Bugs in the app can prove a nightmare and hard to remove from the app. If your apps keep crashing due to bugs, it is best to uninstall and then reinstall the app. It will help you eliminate any corrupted files or settings that might be causing the crashes. Given below are the steps needed to uninstall and reinstall the apps on Android device:

  • Step 1: Go to the problematic app on your device and press the app icon for a while. Select “Uninstall” and remove the app by pressing “OK.”

choose the uninstall option

  • Step 2: After removing the app, go to Google Play Store and find the targeted app. Here, tap “Install” to reinstall the app on your device.

press the install button

Fix 7: Check the App Permissions

Sometimes, app crashes can occur due to improper or conflicting permissions. Whenever you install an app on your device, it needs related permission to function. If you have not granted the required permissions, the apps will not function, leading to apps keep crashing on Android. You can check the app permissions using the following procedure:

  • Step 1: You will need to launch Settings on your Oppo K11x and tap “Apps.” Here find and select the targeted app to open App Info.

tap on the apps option

  • Step 2: On the App Info screen, press “Permissions” to access all permission settings. Here, ensure that your app has the required permissions.

access the app permissions

Fix 8: Check and Clear the Phone Storage

Insufficient storage space on your device can also lead to app crashes. Check the available storage space on your Oppo K11x and ensure it has enough free space. If the storage is full, consider deleting unnecessary files or apps to create more space. Explained below is the process to check and free up storage on Android devices:

  • Step 1: Open Settings on your Oppo K11x and scroll down to find and select “Battery and Device Care.” Here, tap “Storage” to view the Oppo K11x device storage.

choose the storage option

  • Step 2: Here, you will see detailed information about everything stored on your device. If the storage space is full, remove the unnecessary data.

check the android storage

Fix 9: Reboot Into Safe Mode

It can be hard to find the app crashing root cause if it happens due to conflicts between different apps. In such scenarios, the best way to find the problematic apps is to use Safe Mode on your device. Safe Mode disables all third-party apps, allowing you to determine if the crashes are caused by a specific app. Follow the process given below to reboot your device into Safe Mode:

  • Step 1: Press and hold the “Volume Down” and “Power” buttons together for 3 seconds to access the power menu. Here, long-press the “Power Off” option.

hold the power off option

  • Step 2: Press the “Power Off” button until “Restart in Safe Mode” appears on the screen. Now reboot the Oppo K11x device into Safe Mode. To exit Safe Mode, you will need to restart the phone.

enable the safe mode

Fix 10: 100% Working Solution to Fix the Android Apps Keep Crashing – Wondershare Dr.Fone

Trying to fix an app crashing with multiple methods can be a tiring and frustrating experience. That’s why the best option is always to find and use a specialized Android system repair tool. The best Android repair tool currently available is Wondershare Dr.Fone. It is a comprehensive system repairing tool that can fix almost all system issues in Android devices.

Using Wondershare Dr.Fone, you can fix issues like apps crashing, black screen of death, Play Store not working, and many more. Furthermore, you do not need any technical skills to use Wondershare Dr.Fone to repair your Android system issues.

Main Features of Wondershare Dr.Fone

  • Wondershare Dr.Fone is a specialized tool for fixing problems with Oppo K11x devices, including the latest Oppo K11x phones.
  • It supports the Android system repair feature for over 1000 Android phones across the spectrum.
  • With this tool, you can also fix bricked Android devices with ease.

Step to Fix the Android Apps Keep Crashing via Wondershare Dr.Fone

The process of fixing apps that keeps crashing on Android devices is straightforward when using Wondershare Dr.Fone. Here are the simple steps you need to follow to fix the app crashing:

  • Step 1: Access System Repair from Toolbox

Open Wondershare Dr.Fone on your system after installation and select “System Repair” from the “Toolbox.” Now connect your Oppo K11x using a USB cable and select “Android” in Wondershare Dr.Fone.

choose the system repair tool

  • Step 2: Provide Your Android Device Information

Click “Start” to initiate the repair process and provide your device information. You will need to provide device details like Brand, Name, Model, Country, and Carrier. Now, check the “I agree with the warning, and I am ready to proceed” box and tap “Next.”

press the start button

  • Step 3: Repair the Apps Keeps Crashing on Android

Follow the on-screen instruction to activate Download Mode on your device. Wondershare Dr.Fone will download the related firmware once you have enabled Download Mode. Afterward, click “Fix Now” and confirm your action by inserting the “000000” code. Now, wait for the repair process to finish.

tap on the fix now button

safe Downloadsafe & secure

Conclusion

To sum up, if your apps keep crashing on Android, you can resolve it in many ways. Using the fixes given in this article, you can improve apps’ performance and reduce crashes. However, if you’re looking for a reliable and convenient solution, we highly recommend Wondershare Dr.Fone.

With its clean interface and powerful features, Wondershare Dr.Fone stands out as the best choice to fix app crashes. It provides a comprehensive toolkit to diagnose and resolve various software issues.


Also read:

  • Title: 7 Fixes for Unfortunately, Phone Has Stopped on Oppo K11x | Dr.fone
  • Author: Ariadne
  • Created at : 2024-05-20 09:03:25
  • Updated at : 2024-05-21 09:03:25
  • Link: https://howto.techidaily.com/7-fixes-for-unfortunately-phone-has-stopped-on-oppo-k11x-drfone-by-drfone-fix-android-problems-fix-android-problems/
  • License: This work is licensed under CC BY-NC-SA 4.0.