7 Fixes for Unfortunately, Phone Has Stopped on Poco M6 Pro 4G | Dr.fone
7 Fixes for “Unfortunately, Phone Has Stopped” on Poco M6 Pro 4G
Encountering issues with the Phone app is never welcoming. Being one of the useful apps, seeing it crashing and unresponsive gives sheer despondency. If talked about the triggering points, they are numerous. But the central point is what to do when the Phone app keeps crashing. In this article, we have discussed this issue in detail. To know this and more about why the “Unfortunately, Phone has stopped” error crops up, read this article and get the problem sorted on your own.
Part 1: When can the “Unfortunately, Phone has stopped” error come?
First things first! You need to stay updated on why the Phone app keeps stopping or crashing before jumping to any solution. Following are the points when this error comes up to annoy you.
- When you install a custom ROM, the issue might occur.
- The upgrading of the software or incomplete updates can lead to crashing the Phone app.
- Data crashes can be another reason why this error shows up.
- Infection through malware and virus on your phone is also included when the Phone app might crash.
Part 2: 7 Fixes for the “Unfortunately, Phone Has Stopped” error
2.1 Open the Phone app in Safe Mode
First and foremost, the thing that can let you get rid of this trouble is Safe Mode. It is a feature that will end any excessive background functioning of the Poco M6 Pro 4G device. For instance, your device will be able to run sans any third-party apps when in Safe mode. Since the important functions and the naïve apps will be running on the Poco M6 Pro 4G device, you will get to know if it’s really a software glitch or not by running the Phone app in Safe mode. And this is the first solution we would recommend you make use of when the Phone app has stopped. Here is how to enable Safe Mode.
- Switch off the Poco M6 Pro 4G phone first.
- Now keep pressing the “Power” button until you see the Poco M6 Pro 4G logo on the screen.
- Release the button and immediately press and hold the “Volume Down” key.
- Leave the key once the Poco M6 Pro 4G device is in Safe mode. Now, the third-party apps will be disabled and you can check if the Phone app is still not responding or everything is fine.
2.2 Clear the cache of the Phone app
The cache should be cleaned timely if you want any app to work properly. Due to the constant usage, the temporary files get collected and may corrupt if not cleared. Hence, the next solution you should try when the Phone app keeps stopping is to clear the cache. Here are the steps to be performed.
- Open “Settings” on your device and go to “Application” or “Apps”.
- Now from the list of all applications, go to “Phone” and tap on it.
- Now, click on “Storage” and choose “Clear Cache”.
2.3 Update Google Play services
Since Android is created by Google, there must be some Google Play services that are crucial to run several system functions. And if attempting the previous methods isn’t of any use, try updating Google Play services when you find the Phone app stopped. For doing this, you need to make sure that automatic updates are turned on in Google settings. If not, enable it and get the apps including Google Play services updated for smoother functions.
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2.4 Update the Poco M6 Pro 4G firmware
When the firmware is not updated, it may conflict with some apps and maybe that’s why your Phone app falls prey. Therefore, updating Poco M6 Pro 4G firmware will be a sane step that should be taken when the Phone app has stopped. Follow the below-mentioned steps and then check if the Phone app is opening or not.
- Open “Settings” and go to “About Device”.
- Now tap on “Software Updates” and check for the availability of the new update.
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- Download and install it and then try to use the Phone app.
2.5 Clear partition cache
Here is another resolution for the “Unfortunately Phone has stopped” error. Clearing the partition cache will remove the whole cache of the Poco M6 Pro 4G device and make it work like before.
- Switch off your device to begin with and enter the recovery mode by pressing the “Home”, “Power” and “Volume Up” buttons.
- The recovery mode screen will appear now.
- From the menu, you need to choose “Wipe Cache Partition”. For this, you can use the Volume keys to scroll up and down.
- To select, press the “Power” button.
- The process will begin and the Poco M6 Pro 4G device will restart post it. Check if the problem still persists or it is finished. If unfortunately not, get to the next and the most productive solution.
2.6 Get the Poco M6 Pro 4G system repaired in one click
If still, the Phone app keeps stopping after trying everything, here is the most effective method that can surely help you. Dr.Fone - System Repair (Android) is a one-click tool that promises to repair Android devices hassle-free. Be it apps crashing, the black screen, or any other issue, the tool has no problem fixing any sort of issue. Here are the benefits of Dr.Fone - System Repair (Android).
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Android repair tool to fix “Unfortunately, Phone Has Stopped” on Poco M6 Pro 4G devices.
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- It shows great compatibility with all Poco M6 Pro 4G devices and other Android phones supporting over 1000 Android brands.
- Fixes any kind of Android issue without any complication.
- Easy to use and trusted by millions of users and therefore has a higher success rate.
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How to fix crashing Phone app using Dr.Fone - System Repair (Android)
Step 1: Get the Software Installed
Click the “Start Download” button to download the tool on your computer, and then open the program to begin the repair, click on “System Repair”.
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Step 2: Plug the Phone with PC
Take your original USB cord and then connect your Poco M6 Pro 4G to the computer. When the Poco M6 Pro 4G device is connected, click on “Android” from the two tabs > click “Start”
Step 3: Enter the Details
As the next step, enter some important details on the next screen. Be sure to enter the right name, brand, and model of the Poco M6 Pro 4G device. When done everything, verify once and click on “Next”.
Step 4: Downloading Firmware
Downloading firmware will be the next step. Prior to this, you have to go through the instructions given onscreen to enter the DFU mode. Please click on “Next” and the program will bring the suitable firmware version and start downloading it.
Step 5: Get the Poco M6 Pro 4G device Repaired
When you see the firmware has been downloaded, the issue will begin to get resolved. Hang on and wait until you get notified for the repair of the Poco M6 Pro 4G device.
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2.7 Factory reset
If none of the above methods worked for you, the last resort you are left with is a factory reset. This method will wipe everything from your device and make it function like normal. We also suggest you make a backup of your data if it is important so as to prevent the loss. Here is how to do this to fix the crashing Phone app.
- Open “Settings” and go to the “Backup and Reset” option.
- Look for “Factory data reset” and then tap on “Reset phone”.
- Within a while, your device will go through resetting and boot up to normalcy.
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What to Do if Google Play Services Keeps Stopping on Poco M6 Pro 4G
Is the annoying Google Play Services error constantly popping up on your phone? Is it happening while reading, gaming, or browsing social media?
The error constantly plagues thousands of Android users, and it can be incredibly frustrating when you’re using the phone for something important or doing something entirely unrelated to the Google Play app.
Oddly enough, the “Unfortunately, Google Play Services has stopped.” error isn’t severe – you can fix it with a few general and easy-to-do fixes, a factory reset, or a system repair. Below, you’ll find info about why it’s happening and a list of ten possible solutions.
Why Am I Getting the Message “Google Play Services Keeps Stopping?”
Computers and phones often speak in error codes and apps that stop working. Even minor connectivity issues can cause these problems, leaving you wondering what’s wrong with your device or displaying the “Unfortunately, Google Play Services has stopped working.” error message.
Software errors are another set of problems that can also cause this issue. Namely, an average phone user has at least 40 installed apps, and sometimes these apps don’t play well together. They generate problems or steal resources from each other, such as RAM, causing crashes and errors.
There’s also the issue of wrong app versions. Although each Android phone uses the Android operating system, these systems can be vastly different, and the apps built for them can be made to be phone-specific and only run on a specific phone model.
That’s also the case with Google Play Store and Google Play Services.
Why Google Play Services Keeps Stopping
The Google Play Services keeps stopping error is an infamous one, and it can appear for various reasons and even on brand new phones. However, these causes can be categorized into three groups, which are:
- Network Issues
- Software Errors
- Wrong Play Services Version
Regardless of what’s causing the issue on your phone, we’ve compiled a list of ten possible solutions, and you can find those below.
Solutions to Try When Google Play Services Keeps Stopping
There are many solutions for the issue of Google Play Services that keeps stopping. We’ve listed the most famous and effective ones, and you’ll find them below in no particular order. Try them out and see whether they fix the issue.
1. Do a Factory Reset
A factory reset on any smartphone removes all your data on the phone’s internal storage and can even wipe your SD card clean if you select the option. Before you reset your phone to factory settings, ensure you’ve backed up all your essential apps and files. When you’re ready, you can do a factory reset by following these steps:
- Step 1: Go into Settingsand search for “reset.”
- Step 2: Choose Factory reset.
- Step 3: Tap the Erase all dataor Reset device at the bottom, whichever button is there.
- Step 4: Input your password and confirm the action.
Your phone will now restart and start the reset process. Once the factory reset completes, your phone will look brand new, and you’ll need to install all your apps again. Moreover, your Google Play Services app will likely get fixed by this, too.
2. Update Your System
As keeping your phone’s system and apps updated to the latest possible version is essential and recommended for the best performance and highest efficiency, you can try updating it to see whether it fixes your Google Play Services error. Here’s how:
- Step 1: Open the Settings
- Step 2: Head into System> System update.
- Step 3: If there’s an update available, click it and go through the process of updating your phone’s system.
Restarting your phone after an update, even if it doesn’t restart itself, is highly advisable, ensuring that the new updates apply without issues.
3. Revert to the Previous Version
As we’ve discussed the wrong Play Services versions above, it’s worth noting that sometimes even the developers can make mistakes and roll out the wrong version for your phone. So, if you notice that the phone is getting the error after you’ve updated Google Services or the Play Store, you can quickly revert to the previous version, and here’s how:
- Step 1: Head into Settings> Apps > Google Play Services.
- Step 2: Press the Disablebutton at the bottom of the screen.
- Step 3: Restart the phone, repeat the process by clicking Enablethis time, and restart the phone again.
As these are system apps, you can’t remove them from the phone, and disabling them will only remove the updates, leaving you with a base version that came with your phone out of the box.
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Like reverting to the previous version, you can also try reinstalling updates to fix the Google Play Services has stopped working error. The process is similar to the one above, but we’ve still included the steps. Here’s how you can do that:
Step 1: Go into Settings> Apps and find Google Play Services.
Step 2: Tap it and press Uninstall Updatesat the bottom.
Step 3: Exit the Settingsapp and restart the phone.
Step 4: Open the Play Storeapp and head into the app’s settings by clicking your profile icon. Then scroll to the bottom, and tap Settings.
Step 5: Find and tap the Play Store versionto update your Google Play Services.
As you’re already there, you might as well update all other apps after you tap Manage apps & device. That will ensure that older and not-up-to-date apps aren’t causing the issue.
5. Check Storage
Believe it or not, one of the leading causes of the Google Play Services issue is a phone overfilled with apps. Namely, if you have insufficient storage, the Google Play Store app will likely crash and display errors such as “Unfortunately, Google Play Services has stopped working.”
Head into your phone’s Settings and select Storage to see how your phone’s doing storage-wise. Deleting a few apps you don’t use and transferring your photo and video library to a PC is highly advisable if your phone’s storage space lacks gigabytes.
6. Do a System Repair
Although the other solutions here are general fixes that might help, a system repair might take a bit longer but will undoubtedly fix your issue. You can use the Wondershare Dr.Fone app to repair the system and eliminate the annoying “Unfortunately, Google Play Services has stopped working” error.
Moreover, Dr. Fone works on Android and iOS devices and can fix various phone issues, including boot loops, a white screen of death, a stuck phone, etc. That’s why we’ve included a guide on using it for an Android phone issue. Here’s how:
Step 1: Launch the Wondershare Dr.Fone app on your PC and head into Toolkit> System Repair > Android.
Step 2: Select the type of issue you want to fix > Start.
- Step 3: Select the make and model of your phone so that Dr.Fone can find the appropriate Android software.
Step 4: Connect the phone to the PC via a USB cable and follow the on-screen instructions to put the phone into Download Mode. The instructions are available for both phones with and without the home button.
Step 5: Select the appropriate Android firmware, download it, and hit Fix Nowafter it downloads.
Step 6: Enter the code and hit Confirmto continue the system repair process. When it’s done, click the Done
That’s all it takes to do a system repair with Wondershare Dr.Fone. Give the software a few minutes to complete, during which your phone might restart a few times. Once it’s done, your Google Play Services app will undoubtedly work.
7. Clear Cache
The easiest and the most obvious fix for many Android apps is clearing the app’s cache. Here’s how you can do that for Google Play Services and Google Play Store:
- Step 1: Go into Settings> Apps and find the Google Play Store
- Step 2: Tap Storageand hit the Clear cache
- Step 3: Repeat the process for the Google Play Services
If this doesn’t work, move on to another possible fix.
8. Check Date and Time Settings
Oddly enough, the Google Play Services app is prone to failure because of an incorrectly set time or date. That’s because Google’s servers constantly check these settings before issuing updates to the Poco M6 Pro 4G devices, so you’ll need to ensure they’re correct beforehand. Here’s how:
Step 1: Head into Settings> System > Date & Time.
Step 2: Ensure that both “**Use network–provided time” and “Use network-provided time zone**” are toggled on.
Step 3: If this doesn’t work, you can try repeating the process and manually setting the time and the time zone.
Once you check or change these settings, try using the Google Play Store app and check whether the issue is fixed. Restarting the phone after changing the settings is also highly advisable.
9. Troubleshoot Your Internet Connection
Another regularly overlooked troublemaker is a poor internet connection. That’s because most apps nowadays are meant to work in online mode only, and losing connection or using a bad one interferes with the app’s functionality.
To test the internet connection on your Poco M6 Pro 4G, you should open a browser and head to a random internet page to see if it’s opening and whether there are any delays. If it’s working fine, your internet connection isn’t the problem.
10. Adjust Google Play Services Permissions
Although permissions rarely change, they can cause issues if you change them accidentally. These settings can be found in the same place where you would uninstall updates or clear the app’s cache, so you can use some of the steps mentioned above to check them.
Once inside Permission Settings, check whether the Google Play Services and Play Store apps have sufficient permission to do their jobs and whether any required permissions were recently removed. If so, grant these two apps their permissions back.
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Conclusion
Although it’s an incredibly frustrating error, the “Unfortunately, Google Play Services has stopped” message is more annoying than serious. We’ve explained why it happens, but we’ve also given you a list of solutions to fix it.
Our list includes various fixes, from simple ones, like deleting the app’s cache and ensuring your network works fine, to more serious ones, like doing a factory reset. Alternatively, you can do a system repair with the help of Wondershare Dr.Fone, which will certainly fix the problem, but it might be a bit more complicated than cache deletion.
How to Exit Android Factory Mode On Poco M6 Pro 4G?
You’ve often heard that recovery mode will solve just about any problem your Poco M6 Pro 4G is experiencing. This is mostly true and one of the components of Android’s recovery mode, factory mode or factory reset is one of the most efficient ways to solve various problems on your device. While factory mode is often a good thing, there are times when your device can enter factory mode on its own. Other times, you can safely enter factory mode but not know how to get out.
Fortunately for you, this article will explain all aspects of factory mode and especially how to safely exit factory mode.
Part 1. What is Android Factory Mode?
Factory mode or what is commonly known as factory reset is one of the options available for you when your Poco M6 Pro 4G is in recovery mode. Several options are available for you once you enter Recovery mode on your device but few are as effective as the wipe data/ factory reset option. This option is useful in solving a whole host of problems that your device could be experiencing.
If you have been using your Poco M6 Pro 4G for a while now and its performance to be less than ideal, a factory reset might be a good solution. That is however not the only problem a factory reset or factory mode can solve. It will also work for a number or Android errors that you may experience, problems caused by faulty firmware updates and also tweaks made on your device that may not have worked as expected.
It is however important to note that a factory reset or factory mode does often result in the loss of all your data. Therefore a backup is necessary to protect against this data loss risk.
Part 2. Backup your Android Device First
Before we can see how to safely enter and exit factory mode, it is important to have a full backup of your device. We mentioned that a factory mode will likely erase all the data on your device. A backup will ensure that you can get your phone back to its original state before the factory mode.
In order to do a full and complete backup of your device you need to have a tool that will not only ensure that you backup everything on your device but one that makes it easy for you to accomplish this. One of the best tools in the market is Dr.Fone - Backup & Resotre (Android) . This software is designed to enable you to create a full backup of your device.
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Follow these very simple steps to use this MobileTrans Phone Transfer software to create a full backup of your device.
Step 1. Launch Dr.Fone on your computer and choose “Backup & Restore”
Run the software on your computer and you can see all features displayed in the primary window. Choose this one: Backup & Restore. It allows you to get your device backed up entirely with one click.
Step 2. Plug in with your device
Then plug in with your device to the computer. When your devic is detected, click on Backup.
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Step 3. Select the file types to backup
The program will display all the file types it can support to backup. Just select the ones you would like to backup and hit Backup.
Step 4. Start backing up your device to the computer
After choosing the file’s type for backup, click “Backup” to begin backing up your device to your computer. It will take you a few minutes, depending on the storage of the data.
Note: You can use the feature of “Restore From Backup” to restore the backup file to your device, when you have the need later.
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Part 3: One Click Solution to fix Android stuck in factory mode
From the above parts, you are well aware about what is factory mode. As we discussed, this mode fixes most troubles with Android devices.
But for situations when your Poco M6 Pro 4G gets stuck in this very same factory mode, the most feasible solution for you is Dr.Fone - System Repair (Android) . This tool fixes all Android system issues including unresponsive or bricked device, stuck on Poco M6 Pro 4G logo or factory mode or blue screen of death with a single click.
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- It is compatible with all latest Poco M6 Pro 4G devices like Galaxy S9.
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In this part we will explain how to exit Android recovery mode using Dr.Fone - System Repair (Android) . Prior to proceeding, you got to remember that device backup is paramount to keep your data safe. This process might erase your Poco M6 Pro 4G data.
Phase 1: Ready your device and connect it
Step 1: Installation completion needs to be followed by running Dr.Fone on your system. Over the program window, tap ‘Repair’ afterwards and get the Android device connected.
Step 2: Select the ‘Android Repair’ option from the list to fix Android stuck in factory modeissue. Hit the ‘Start’ button soon after.
Step 3: Select Android device details on the Poco M6 Pro 4G device information window, followed by tapping the ‘Next’ button.
Step 4: Enter ‘000000’ for confirmation then proceed.
Phase 2: Get in ‘Download’ mode for repairing the Android device
Step 1: It’s important to put the Android device in ‘Download’ mode, here are the steps to do so –
- On a ‘Home’ button-less device – turn off the Poco M6 Pro 4G device and push down the ‘Volume Down’, ‘Power’ and ‘Bixby’ buttons for about 10 seconds and un-hold. Now, hit the ‘Volume Up’ button to get into ‘Download’ mode.
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- For a device with ‘Home’ button – switch it off and hold down the ‘Power’, ‘Volume Down’ and ‘Home’ buttons together for 10 seconds and release. Click the ‘Volume Up’ button for entering ‘Download’ mode.
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Step 2: Press ‘Next’ for initiating firmware downloading.
Step 3: Dr.Fone –Repair (Android) starts Android repair as soon as download and verification of firmware is done. All Android issues along with Android stuck in factory mode will be fixed now.
Part 4. Common Solutions to Exit Factory Mode on Android
Having a backup of all your data will eliminate the risk of losing any of your data. You can now safely exit factory mode using one of the 2 methods below. These two methods will work on a rooted device.
Method 1: Using “ES File Explorer”
To use this method, you will need to have installed file explorer on your device.
Step 1: Open “ES File Explorer” and then press the icon on the top left corner
Step 2: Next, go to “Tools” and then turn on “Root Explorer”
Step 3: Go to Local> Device> efs> Factory App and then open factorymode as text in the “ES Note Editor” Turn it ON
Step 4: Open keystr as text in the “ES Note Editor” and change it to ON. Save it.
Step 5: Reboot the Poco M6 Pro 4G device
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Method 2: Using Terminal Emulator
Step 1: Install Terminal emulator
Step 2: Type “su”
Step 3: Then Type the following;
rm /efs/FactoryApp/keystr
rm /efs / FactoryApp/ Factorymode
Echo –n ON >> / efs/ FactoryApp/ keystr
Echo –n ON >> / efs/ FactoryApp/ factorymode
chown 1000.1000/ efs/FactoryApp/keystr
chown 1000.1000/ efs/FactoryApp/ factorymode
chmod 0744 / efs/FactoryApp/keystr
chmod 0744 / efs/ FactoryApp/ factorymode
reboot
You can also exit factory mode on unrooted device by going to Settings> Application manager> All and the search for Factory Test and “Clear Data”, “Clear Cache”
As much as factory mode can be a useful solution to a number of problems, it can be quite annoying when it pops up unexpectedly. Now you are equipped with 2 effective solutions to help you safely exit factory mode if ever you find yourself in this situation.
- Title: 7 Fixes for Unfortunately, Phone Has Stopped on Poco M6 Pro 4G | Dr.fone
- Author: Ariadne
- Created at : 2024-07-30 07:54:18
- Updated at : 2024-07-31 07:54:18
- Link: https://howto.techidaily.com/7-fixes-for-unfortunately-phone-has-stopped-on-poco-m6-pro-4g-drfone-by-drfone-fix-android-problems-fix-android-problems/
- License: This work is licensed under CC BY-NC-SA 4.0.