7 Fixes for Unfortunately, Phone Has Stopped on Realme 11X 5G | Dr.fone
7 Fixes for “Unfortunately, Phone Has Stopped” on Realme 11X 5G
Encountering issues with the Phone app is never welcoming. Being one of the useful apps, seeing it crashing and unresponsive gives sheer despondency. If talked about the triggering points, they are numerous. But the central point is what to do when the Phone app keeps crashing. In this article, we have discussed this issue in detail. To know this and more about why the “Unfortunately, Phone has stopped” error crops up, read this article and get the problem sorted on your own.
Part 1: When can the “Unfortunately, Phone has stopped” error come?
First things first! You need to stay updated on why the Phone app keeps stopping or crashing before jumping to any solution. Following are the points when this error comes up to annoy you.
- When you install a custom ROM, the issue might occur.
- The upgrading of the software or incomplete updates can lead to crashing the Phone app.
- Data crashes can be another reason why this error shows up.
- Infection through malware and virus on your phone is also included when the Phone app might crash.
Part 2: 7 Fixes for the “Unfortunately, Phone Has Stopped” error
2.1 Open the Phone app in Safe Mode
First and foremost, the thing that can let you get rid of this trouble is Safe Mode. It is a feature that will end any excessive background functioning of the Realme 11X 5G device. For instance, your device will be able to run sans any third-party apps when in Safe mode. Since the important functions and the naïve apps will be running on the Realme 11X 5G device, you will get to know if it’s really a software glitch or not by running the Phone app in Safe mode. And this is the first solution we would recommend you make use of when the Phone app has stopped. Here is how to enable Safe Mode.
- Switch off the Realme 11X 5G phone first.
- Now keep pressing the “Power” button until you see the Realme 11X 5G logo on the screen.
- Release the button and immediately press and hold the “Volume Down” key.
- Leave the key once the Realme 11X 5G device is in Safe mode. Now, the third-party apps will be disabled and you can check if the Phone app is still not responding or everything is fine.
2.2 Clear the cache of the Phone app
The cache should be cleaned timely if you want any app to work properly. Due to the constant usage, the temporary files get collected and may corrupt if not cleared. Hence, the next solution you should try when the Phone app keeps stopping is to clear the cache. Here are the steps to be performed.
- Open “Settings” on your device and go to “Application” or “Apps”.
- Now from the list of all applications, go to “Phone” and tap on it.
- Now, click on “Storage” and choose “Clear Cache”.
2.3 Update Google Play services
Since Android is created by Google, there must be some Google Play services that are crucial to run several system functions. And if attempting the previous methods isn’t of any use, try updating Google Play services when you find the Phone app stopped. For doing this, you need to make sure that automatic updates are turned on in Google settings. If not, enable it and get the apps including Google Play services updated for smoother functions.
2.4 Update the Realme 11X 5G firmware
When the firmware is not updated, it may conflict with some apps and maybe that’s why your Phone app falls prey. Therefore, updating Realme 11X 5G firmware will be a sane step that should be taken when the Phone app has stopped. Follow the below-mentioned steps and then check if the Phone app is opening or not.
- Open “Settings” and go to “About Device”.
- Now tap on “Software Updates” and check for the availability of the new update.
- Download and install it and then try to use the Phone app.
2.5 Clear partition cache
Here is another resolution for the “Unfortunately Phone has stopped” error. Clearing the partition cache will remove the whole cache of the Realme 11X 5G device and make it work like before.
- Switch off your device to begin with and enter the recovery mode by pressing the “Home”, “Power” and “Volume Up” buttons.
- The recovery mode screen will appear now.
- From the menu, you need to choose “Wipe Cache Partition”. For this, you can use the Volume keys to scroll up and down.
- To select, press the “Power” button.
- The process will begin and the Realme 11X 5G device will restart post it. Check if the problem still persists or it is finished. If unfortunately not, get to the next and the most productive solution.
2.6 Get the Realme 11X 5G system repaired in one click
If still, the Phone app keeps stopping after trying everything, here is the most effective method that can surely help you. Dr.Fone - System Repair (Android) is a one-click tool that promises to repair Android devices hassle-free. Be it apps crashing, the black screen, or any other issue, the tool has no problem fixing any sort of issue. Here are the benefits of Dr.Fone - System Repair (Android).
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Android repair tool to fix “Unfortunately, Phone Has Stopped” on Realme 11X 5G devices.
- It takes no special skills to operate it and fairly works to bring the Android system to normalcy.
- It shows great compatibility with all Realme 11X 5G devices and other Android phones supporting over 1000 Android brands.
- Fixes any kind of Android issue without any complication.
- Easy to use and trusted by millions of users and therefore has a higher success rate.
- Can be downloaded freely and friendly user interface.
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How to fix crashing Phone app using Dr.Fone - System Repair (Android)
Step 1: Get the Software Installed
Click the “Start Download” button to download the tool on your computer, and then open the program to begin the repair, click on “System Repair”.
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![Phone app crashing - fix using a tool](https://images.wondershare.com/drfone/guide/drfone-home.png)Step 2: Plug the Phone with PC
Take your original USB cord and then connect your Realme 11X 5G to the computer. When the Realme 11X 5G device is connected, click on “Android” from the two tabs > click “Start”
Step 3: Enter the Details
As the next step, enter some important details on the next screen. Be sure to enter the right name, brand, and model of the Realme 11X 5G device. When done everything, verify once and click on “Next”.
Step 4: Downloading Firmware
Downloading firmware will be the next step. Prior to this, you have to go through the instructions given onscreen to enter the DFU mode. Please click on “Next” and the program will bring the suitable firmware version and start downloading it.
Step 5: Get the Realme 11X 5G device Repaired
When you see the firmware has been downloaded, the issue will begin to get resolved. Hang on and wait until you get notified for the repair of the Realme 11X 5G device.
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2.7 Factory reset
If none of the above methods worked for you, the last resort you are left with is a factory reset. This method will wipe everything from your device and make it function like normal. We also suggest you make a backup of your data if it is important so as to prevent the loss. Here is how to do this to fix the crashing Phone app.
- Open “Settings” and go to the “Backup and Reset” option.
- Look for “Factory data reset” and then tap on “Reset phone”.
- Within a while, your device will go through resetting and boot up to normalcy.
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How to Resolve Realme 11X 5G Screen Not Working
Nothing is more frustrating than your phone’s touch screen becoming unresponsive. Given the importance of smartphones in daily work, a phone with a touch screen not working can badly affect your routine. It is an issue found in most smartphone brands, even among Realme 11X 5G phones, known for their efficient performance. If your Realme 11X 5G screen is not working, it can be an exhausting experience.
Luckily for your, multiple ways are available to resolve this issue. This article will list six fixes for resolving the Realme 11X 5G not working issue. It will also discuss the reasons behind this issue in detail and provide a list of tips to avoid it in the future.
Part 1: What Causes Realme 11X 5G Screen Unresponsive?
Answering what causes Realme 11X 5G screen unresponsiveness is difficult. Many reasons, ranging from minor bugs to serious hardware issues, can cause it. To find out the exact or near exact reason, you will have to review your device’s activity before this issue occurs. You can use the following common reasons behind the Realme 11X 5G 6T touch screen not working as the basis of your investigation:
1. Touchscreen Calibration
Excessive smartphone use can cause the touchscreen to go out of the required settings. It means until the touch screen is not recalibrated properly, the touch not working issues will continue to pop up.
2. Battery Issue
If your device’s battery is damaged or is at the end of its lifespan, it can cause the touch screen not responding issues. Moreover, the low battery and issue with the charging port can also lead to this problem.
3. Corrupted System Files
The presence of corrupted system files is also a significant cause of such issues. These corrupted files can also lead to serious performance issues on your phone.
4. Conflicting Settings
It is also possible that the conflicting settings in your device are causing this issue. These settings can range from touch sensitivity to screen refresh rate. Unless these conflicts are removed, the touchscreen performance will continue to degrade.
Part 2: The Common Solutions to Solve a Realme 11X 5G Screen Unresponsive
Fixing the Realme 11X 5Gscreen not working is easy as long as it is not a serious hardware issue. While there are multiple ways to solve this problem, we have chosen the 6 most common and easy solutions. Listed below are the 6 common solutions to solve a Realme 11X 5G screen unresponsive:
Solution 1. Restart the Realme 11X 5G Phone
As with any other issue or device, the first fix you should always try first is to restart your device. It is the best solution to fix the Realme 11X 5G not working issue if temporary bugs and glitches are the reason behind it. When you restart your device, it flushes out all temporary bugs and glitches while resetting your device’s processes. Use this guide to restart your Realme 11X 5G device:
Instruction: Press and hold the “Power” button for a couple of seconds until it turns off. Wait a few moments and then use the “Power” button to turn on the Realme 11X 5G device. In some of the Realme 11X 5G devices, you also have to use the “Volume Down” button along with the “Power” button to restart the Realme 11X 5G device.
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Solution 2. Check the Charging Port and Battery
The issues with the battery of your Realme 11X 5G 5 can also lead to Realme 11X 5G not working. It can be due to your device’s low or near-empty battery. While in some cases, serious issues with the battery can also be behind this problem. Similarly, the reason behind your phone’s touch not working can be charging port issues.
Thus, you should check and clean your device’s charging port and see if it resolves the problem. Moreover, turn off your device, charge it, and then restart it to check if the touch screen not working issue is gone.
Solution 3. Contact the Realme 11X 5G Customer Support
Contacting Realme 11X 5G customer support can also help resolve the Realme 11X 5G screen not working problem. It is especially helpful if you are unable to find the cause and want to seek an expert opinion. The Realme 11X 5G customer support will help you find the issue and recommend a solution.
It is an excellent option if your Realme 11X 5G device’s touch is not working due to hardware issues. They can help guide you to a suitable service center to fix your phone and resolve this issue.
Solution 4. Wipe the Cache of Your Realme 11X 5G Device
A common reason for Realme 11X 5G Nord being stuck on the loading screen is the filled cache partition. If you do not clean out the cache partition of your Realme 11X 5G device, its performance will degrade. As a result, your device will experience issues like the touch screen not working or getting stuck at the loading screen. Here is how you can clear the cache of your Realme 11X 5G device:
Step 1: Turn off your device by pressing and holding the “Power” button. Once it is turned off, press and hold the “Power” and “Volume Down” buttons until you see the Realme 11X 5G logo.
Step 2: Now, enter your phone’s PIN or pattern and choose a language. After selecting the language, choose “Wipe data and cache.”
Step 3: Select “Wipe cache” on the next screen and confirm the action through “Yes” in the ensuing window. Once the process is complete, choose “Reboot” to restart your device.
Solution 5. Reset to Factory Settings
Sometimes, clearing the cache partition doesn’t help resolve the touchscreen issue. In that case, You have to factory reset your Realme 11X 5G device. It is the best and last solution if other fixes haven’t worked and you can’t pinpoint the reason. Factory resetting your Realme 11X 5G will delete all phone data. Thus, you should create a proper backup before trying this fix. Follow these steps to factory reset your Realme 11X 5G in no time:
Step 1: Launch Settings on your Realme 11X 5G device and tap “System” to select “Reset Options.”
Step 2: In the “Reset Options,” select “Erase all data (factory reset)” and confirm the action by again pressing “Erase All Data.” It will start the factory reset process.
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Solution 6. Replace the Old Screen with A New Screen
If none of the above-mentioned fixes have worked so far, you should replace the touch screen. Replacing the touch screen is recommended in case of hardware and severe software issues. However, it can be quite an expensive fix as new touch screens aren’t cheap. The prices for new touchscreens differ depending on the model. These prices start from $20 and go up to hundreds of dollars.
Part 3: How to Avoid Realme 11X 5G Screen being Unresponsive?
Protecting your Realme 11X 5G device against system issues like touch not working is not difficult. While it is true that you can’t 100% avoid such problems, the risks can still be reduced to a great extent. To prevent your Realme 11X 5G screen from being unresponsive, here are some tips you can follow:
- ****Regular Updates:****You should always ensure that your Realme 11X 5G device runs on the latest software version available. It can help prevent bugs or glitches that might cause the screen to become unresponsive.
- ****Device Protection:****It is also essential that you use a good quality phone case and screen protector. These will protect your Realme 11X 5G device from physical damage. Drops, bumps, or scratches can damage the screen and make it unresponsive.
- ****Delete Unnecessary Apps:****If you have too many apps on your Realme 11X 5G devices, it can cause screen unresponsiveness issues. Thus, you should only install the apps you need and delete the apps that are no longer needed.
- ****Use Dr.Fone 13:****Having a professional tool like Fone in your arsenal helps a lot in protecting against system issues. If a system issue is able to pass through, Dr.Fone has the ability to resolve the issue in a matter of seconds. Moreover, it is a complete smartphone tool with data transfer, location changer, and system repair features.
A new version of Dr.Fone is expected to release in the latter half of this month. The new version will include many improvements, advanced features, and increased device support. Furthermore, it will also have a better and more user-friendly interface.
Conclusion
To sum up this article, it can be said that issues like Realme 11X 5G not working are part of life. These issues can occur anytime and are hard to completely protect against. Thus, having a problem solver like Wondershare Dr.Fone is the best choice. It will not only help you safeguard against system issues but also resolve them if they occur.
8 Workable Fixes to the SIM not provisioned MM#2 Error on Realme 11X 5G
SIM cards are small chips that act as a connecting medium between your cell phone and your carrier. It is programmed to help your carrier identify your cell phone account with certain information. And eventually, you are enabled to make calls and to make use of mobile internet. Now, if your device is showing “SIM not provisioned” on Android then it signifies that the connection to carrier network cannot be established or perhaps, your carrier isn’t able to identify your cell phone account.
Part 1. Why does the error “SIM not provisioned MM#2” pop up?
There can be numerous reasons behind the pop up that reads “SIM not provisioned” on Android. But basically, it most probably affects the users who have registered a new SIM card. If you get to experience this issue in other situations or if the SIM is not working in Android, then the problem is with the SIM card and needs to be replaced. Anyways, here is a list of situations when the “SIM not provisioned” error may bother you.
- You got a new SIM card for your new phone.
- You are transferring your contacts into the new SIM card.
- In case, the carrier network provider’s authorization server is unavailable.
- Perhaps, you’re out of the reach of the carrier coverage area and that too, without active roaming agreement.
- Though new SIM cards work flawlessly. But it is often necessary to get your SIM card activated due to security reasons.
Just in case, you haven’t bought any new SIM card and the one you were using was working fine until now, then the most probable reasons behind it could be listed below:
- If your SIM card is too old, possibly it might have gone dead, try replacing it.
- Perhaps, the SIM card was not properly inserted into the slot or there might be some dirt between the SIM and smartphone pins.
A yet another reason could be that your SIM card got deactivated by your carrier provider as it could have been locked to a particular phone. Now, if you insert such a SIM card to another device or a new device even, you may get to witness a message that reads “SIM not valid”.
2.1 One click to fix the “SIM not provisioned MM#2” error on Android
Without talking any further, let’s straightly get to the first and the easiest way to repair SIM not provisioned issue on Android. For this purpose, we’re glad to introduce Dr.Fone - System Repair (Android) , one of its kind of tool that is capable of repairing almost all sort of Android OS issues in just a matter of few clicks. Whether it is SIM not provisioned on Android or SIM not working in Android or your device stuck in a boot loop or black/white screen of death. The most probable reason for these errors is Android OS corruption. And with Dr.Fone – Repair (Android) you can efficiently and effectively repair your Android OS in a hassle freeway.
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- Fix any type of Android system issue with ease.
- Even novice users can use it without any hassle.
- Compatible with all major Realme 11X 5G smartphone models.
- Highest success rate in the market for fixing Android issues.
- Supports all Android OS versions.
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Step by step Tutorial to fix “SIM not provisioned MM#2” error
Step 1. Connect your Realme 11X 5G
Download and launch the Dr.Fone toolkit on your computer and then opt for the “System Repair” option from the main interface. Meanwhile, get your Realme 11X 5G connected with the computer using a genuine cable.
Step 2. Opt for Android Repair and key in important information
Now, hit on the “Android Repair” from the 3 options on the left, followed by hitting the “Start” button. From the upcoming screen, you’ll be asked to key in important device-related information, like brand, model, country, and carrier details. Hit “Next” afterward.
Step 3. Boot your device in Download mode
You must put your device in Download mode for better repairing of your Android OS. Simply follow the onscreen guide to boot your Android in DFU mode and hit “Next” thereafter. Once done, the software will automatically start downloading the most compatible and recent firmware for your device.
Step 4. Initiate Repairing
As soon as the download completes, the software verifies the firmware and automatically initiates repairing your Realme 11X 5G. Within a short period, you’ll notice that your Realme 11X 5G has been successfully repaired.
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2.2 Ensure the SIM card is not dirty or wet
At times, the issue can be as simple as cleaning your SIM card and SIM slot properly. Ensuring that SIM is not wet either and then putting it back into its place. If this works, then the SIM not working in Android was due to the dirt or moisture that was preventing proper contact between SIM card pins and smartphone circuit.
2.3 Insert the SIM card correctly
If your SIM card was working properly until yet, there is a good possibility that the SIM card may have moved a bit from its actual location. Eventually, there is poor contact between the SIM card pins and the circuit. Try inserting your SIM card properly with the following steps.
- Power off your Realme 11X 5G and with the help of Q pin, eject the SIM card holder from the SIM slot of your device.
- Now, grab a soft rubber pencil eraser and gently rub it in on the gold pins of SIM card to clean them properly. Then, with the help of a soft cloth wipe away the rubber residue from the SIM card.
- Next, push the SIM back into the SIM card holder properly and push it back into the SIM slot now.
- Turn your device back on and look if your SIM not provisioned on the Android issue is resolved or not.
2.4 Activate the SIM card
Usually, when you buy a new SIM card, it gets automatically activated within 24 hours of being plugged into a new device. But if that’s not happening in your case and you’re wondering how to activate SIM card, make use of the three options below to enable activation:
- Call your carrier service provider
- Send an SMS
- Log on to your carrier’s website and look for the activation page over it.
Note: The aforementioned options are straightforward and are quick ways to enable activation. It depends on your carrier network whether they support them.
2.5 Contact your carrier
Even if your SIM isn’t activated, grab another working device to make a phone call to your carrier or network. Ensure, to explain the entire situation and the error message to them. Be patient while they investigate the issue. It may eat up a heck load of time or may get resolved in a few minutes that completely depend upon the complexity of the issue.
2.6 Try the other SIM card slot
A yet another reason why SIM not working in Android can be because of the SIM card slot might have gone corrupted. Thanks to the dual SIM technology, you do not have to rush immediately to get it to check or repair. You can simply rule out this possibility by ejecting the SIM card from its original SIM slot and then replacing it into the other SIM card slot. If this solution did work out for you then it is obvious that the problem was with the SIM card slot that got corrupted. And hence, it was triggering SIM not responding issue.
2.7 Try the SIM card in other phones
Or just in case, you’ve still no joy and the SIM not provisioned on Android message is bothering you. Try making use of another Android device. Eject the SIM card from the Realme 11X 5G device which is creating problems and try plugging it into other Realme 11X 5G] and other smartphones. Perhaps, this will let you know whether the issue is with your device only or with the SIM card itself.
2.8 Try a new SIM card
Still, wondering how to fix SIM not provisioned? Perhaps, nothing worked for you, right? Well, on that note, you must head to your carrier store and request a new SIM card. Also, inform them about the “SIM not provisioned MM2” error, they will be able to execute proper diagnostics over your old SIM card and hopefully get it resolved. Or else, they’ll equip you with a brand new SIM card and swap the new SIM card into your device and get it activated in the meantime. Eventually, restoring the normal functioning of your device.
Conclusion
In wrapping up, SIM not provisioned errors on Android can be troubling, but they’re certainly fixable. There are several methods, from a simple device restart to reaching out to your network provider. But if these don’t work, we suggest trying Dr.Fone - System Repair (Android) . This tool is known for its ability to handle an array of Android issues and could be just what your device needs. Navigate your tech challenges with ease using Dr.Fone.
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- Title: 7 Fixes for Unfortunately, Phone Has Stopped on Realme 11X 5G | Dr.fone
- Author: Ariadne
- Created at : 2024-07-30 07:54:31
- Updated at : 2024-07-31 07:54:31
- Link: https://howto.techidaily.com/7-fixes-for-unfortunately-phone-has-stopped-on-realme-11x-5g-drfone-by-drfone-fix-android-problems-fix-android-problems/
- License: This work is licensed under CC BY-NC-SA 4.0.