7 Fixes for Unfortunately, Phone Has Stopped on Vivo V29 | Dr.fone
7 Fixes for “Unfortunately, Phone Has Stopped” on Vivo V29
Encountering issues with the Phone app is never welcoming. Being one of the useful apps, seeing it crashing and unresponsive gives sheer despondency. If talked about the triggering points, they are numerous. But the central point is what to do when the Phone app keeps crashing. In this article, we have discussed this issue in detail. To know this and more about why the “Unfortunately, Phone has stopped” error crops up, read this article and get the problem sorted on your own.
Part 1: When can the “Unfortunately, Phone has stopped” error come?
First things first! You need to stay updated on why the Phone app keeps stopping or crashing before jumping to any solution. Following are the points when this error comes up to annoy you.
- When you install a custom ROM, the issue might occur.
- The upgrading of the software or incomplete updates can lead to crashing the Phone app.
- Data crashes can be another reason why this error shows up.
- Infection through malware and virus on your phone is also included when the Phone app might crash.
Part 2: 7 Fixes for the “Unfortunately, Phone Has Stopped” error
2.1 Open the Phone app in Safe Mode
First and foremost, the thing that can let you get rid of this trouble is Safe Mode. It is a feature that will end any excessive background functioning of the Vivo V29 device. For instance, your device will be able to run sans any third-party apps when in Safe mode. Since the important functions and the naïve apps will be running on the Vivo V29 device, you will get to know if it’s really a software glitch or not by running the Phone app in Safe mode. And this is the first solution we would recommend you make use of when the Phone app has stopped. Here is how to enable Safe Mode.
- Switch off the Vivo V29 phone first.
- Now keep pressing the “Power” button until you see the Vivo V29 logo on the screen.
- Release the button and immediately press and hold the “Volume Down” key.
- Leave the key once the Vivo V29 device is in Safe mode. Now, the third-party apps will be disabled and you can check if the Phone app is still not responding or everything is fine.
2.2 Clear the cache of the Phone app
The cache should be cleaned timely if you want any app to work properly. Due to the constant usage, the temporary files get collected and may corrupt if not cleared. Hence, the next solution you should try when the Phone app keeps stopping is to clear the cache. Here are the steps to be performed.
- Open “Settings” on your device and go to “Application” or “Apps”.
- Now from the list of all applications, go to “Phone” and tap on it.
- Now, click on “Storage” and choose “Clear Cache”.
2.3 Update Google Play services
Since Android is created by Google, there must be some Google Play services that are crucial to run several system functions. And if attempting the previous methods isn’t of any use, try updating Google Play services when you find the Phone app stopped. For doing this, you need to make sure that automatic updates are turned on in Google settings. If not, enable it and get the apps including Google Play services updated for smoother functions.
2.4 Update the Vivo V29 firmware
When the firmware is not updated, it may conflict with some apps and maybe that’s why your Phone app falls prey. Therefore, updating Vivo V29 firmware will be a sane step that should be taken when the Phone app has stopped. Follow the below-mentioned steps and then check if the Phone app is opening or not.
- Open “Settings” and go to “About Device”.
- Now tap on “Software Updates” and check for the availability of the new update.
- Download and install it and then try to use the Phone app.
2.5 Clear partition cache
Here is another resolution for the “Unfortunately Phone has stopped” error. Clearing the partition cache will remove the whole cache of the Vivo V29 device and make it work like before.
- Switch off your device to begin with and enter the recovery mode by pressing the “Home”, “Power” and “Volume Up” buttons.
- The recovery mode screen will appear now.
- From the menu, you need to choose “Wipe Cache Partition”. For this, you can use the Volume keys to scroll up and down.
- To select, press the “Power” button.
- The process will begin and the Vivo V29 device will restart post it. Check if the problem still persists or it is finished. If unfortunately not, get to the next and the most productive solution.
2.6 Get the Vivo V29 system repaired in one click
If still, the Phone app keeps stopping after trying everything, here is the most effective method that can surely help you. Dr.Fone - System Repair (Android) is a one-click tool that promises to repair Android devices hassle-free. Be it apps crashing, the black screen, or any other issue, the tool has no problem fixing any sort of issue. Here are the benefits of Dr.Fone - System Repair (Android).
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- It shows great compatibility with all Vivo V29 devices and other Android phones supporting over 1000 Android brands.
- Fixes any kind of Android issue without any complication.
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How to fix crashing Phone app using Dr.Fone - System Repair (Android)
Step 1: Get the Software Installed
Click the “Start Download” button to download the tool on your computer, and then open the program to begin the repair, click on “System Repair”.
Step 2: Plug the Phone with PC
Take your original USB cord and then connect your Vivo V29 to the computer. When the Vivo V29 device is connected, click on “Android” from the two tabs > click “Start”
Step 3: Enter the Details
As the next step, enter some important details on the next screen. Be sure to enter the right name, brand, and model of the Vivo V29 device. When done everything, verify once and click on “Next”.
Step 4: Downloading Firmware
Downloading firmware will be the next step. Prior to this, you have to go through the instructions given onscreen to enter the DFU mode. Please click on “Next” and the program will bring the suitable firmware version and start downloading it.
Step 5: Get the Vivo V29 device Repaired
When you see the firmware has been downloaded, the issue will begin to get resolved. Hang on and wait until you get notified for the repair of the Vivo V29 device.
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2.7 Factory reset
If none of the above methods worked for you, the last resort you are left with is a factory reset. This method will wipe everything from your device and make it function like normal. We also suggest you make a backup of your data if it is important so as to prevent the loss. Here is how to do this to fix the crashing Phone app.
- Open “Settings” and go to the “Backup and Reset” option.
- Look for “Factory data reset” and then tap on “Reset phone”.
- Within a while, your device will go through resetting and boot up to normalcy.
safe & secure
Vivo V29 Not Connecting to Wi-Fi? 12 Quick Ways to Fix
Nowadays, it’s pretty much essential to have your Vivo V29 or smartphone connected to the internet. Whether you’re watching videos, looking something up, or using any kind of app, you need the internet for these applications to function correctly.
This is why it can so annoying when it gets to a point where the internet connection isn’t working. However, the problem of a web page not loading correctly is just the tip of the iceberg.
There are plenty of problems you could experience, whether it’s the Wi-Fi network keeps disconnecting on its own without any warning, perhaps a security issue where the passcode or IP address isn’t being registered properly, or even if the connection is just being super slow, even if there’s no reason too.
Luckily, despite there being so many problems out there, there are also many solutions. Today, we’re going to share with you the complete definitive guide to help you get your Vivo V29 connected and free from problems and issues.
Part 1: Restart your Vivo V29
Begin by powering off your Vivo V29 and unplugging your router. Wait for about a minute before plugging in the router and turning on your device. This simple reset can often restore stable connections and fix Android wifi not working.
Part 2: Turn on Airplane mode and turn off
Turn on Airplane Mode for a few seconds, then turn it off. This maneuver refreshes your device’s network connections and might rectify the Android not connecting to wifi issue.
Part 3. Check Wi-Fi Router settings
The third step you’ll want to take is making sure the internet router in your house is working properly and is actually sending internet data to your Vivo V29. Of course, if you have other internet-enabled devices connected to the same router and they’re working fine, you know this isn’t the problem.
However, if you’ve got a problem with Wi-Fi not working on your Android and other devices in your home or office, you know you’ve got a router problem. Here’s how to solve it.
- Go to your internet router and check the indicator lights
- While this depends on your device, a green or blue light will mean the connection is good, whereas a red light indicates a problem
- Press the Restart button on your router and wait ten minutes before reconnecting your device and connecting again
- Call up your internet provider to see if there’s an internet connection issue in your area
- Open your web browser and log into your router settings to ensure your Vivo V29 is connected to the Wi-Fi network and is allowed to send and receive data
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## Part 4. Boot your Android in safe modeIf you’re unable to connect to the internet, but other devices have no issues, you may find the issues is coming from within your Vivo V29 itself. Fortunately, there are ways you can see whether this is the problem.
The best way to do this is to boot your device in Safe Mode. The process for doing this will depend on the make and model of your Vivo V29, but the basic process goes as follows;
- Turn off your Vivo V29 by holding down the Power button and tapping Power Off. Wait a few minutes to ensure the Vivo V29 device is completely off
- Press and hold the Power button to turn your phone on, but the press and hold both the volume up and volume down buttons at the same time
- You will see the words ‘Safe Mode’ appear on your screen as the Vivo V29 device loads
- Now you will be booted in Safe Mode. Try connecting to the internet again to see if it works
If your device connects to the internet while in Safe Mode, you’ll know you have a problem with an app or service that’s running on your device. If this is the case, you’ll need to go through your apps and delete them and then reinstall them one at a time until you find the app or service that is causing your internet problems.
Part 5. Check the Android Wi-Fi adapter
If you’re using a Wi-Fi adapter on your device to connect to the internet, you’ll need to make sure this is working. This could be an adapter on your Vivo V29 itself, especially if you’re using an older device, or if you’re using an adapter to boost the ranger of your router network.
You need to check both of these to make sure your connection is working properly.
- If using an Android Wi-Fi adapter, make sure all the Vivo V29 device drivers are up to date, and if you’re using an app, make sure the app is updated, and all the settings allow an internet connection
- If you’re using a router adapter, make sure it’s set up properly, and your Vivo V29 is connected to the adapter using the correct passwords. Try connecting another device to see if the internet connection is working on there
- Whichever method you’re using, try disconnecting your Vivo V29 and forgetting the network, and then reconnecting and entering the right password to refresh the connection
Part 6. Check SSID and IP address on Android
To make a Wi-Fi connection work, your Vivo V29 needs to match two codes that connect and relate to your router to establish the connection and work correctly. These are known as the SSID and the IP address.
Every wireless device will have its own codes and making sure they’re matched to the network you’re connecting to is crucial to ensuring the internet is working on your Vivo V29. Here’s how to check on your Vivo V29 to make sure everything is correct.
- Tap the Settings menu option, followed by Wi-Fi on your Vivo V29
- Turn on your Wi-Fi network and connect it to your router
- Find the router name (SSID) and make sure it’s exactly the same as the SSID written on your router
- Once connected, tap the Wi-Fi network and you will see the IP address. Check both your phone and the router codes to make sure this number matches
When these numbers are matching, if your Android is still not connecting to wifi, you’ll know this wasn’t the problem.
Part 7. Fix Android system issues in one click
If none of the solutions above are working, this could indicate a real problem with the firmware and operating system of your Vivo V29. Fortunately, a fast solution to get everything working again is to completely repair the software of your phone.
You can do this easily using powerful Android recovery software known as Dr.Fone - System Repair (Android) . This is the leading repair tool on the market and is designed to fix and repair any firmware and software problems you may be having.
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To help you have the best and the most accurate experience when using the Dr.Fone - System Repair (Android) application, here’s a complete step-by-step guide on how to use it.
Step One Make your way over to the Wondershare website and download the Dr.Fone - System Repair (Android) software. Install it onto your computer by following the on-screen instructions.
Once installed, connect your Vivo V29 to your computer using a USB cable, and open the software, click “System Repair”.
Step Two Click the “Android” option in the menu and then click “Start” to begin the Repair process.
Step Three On the next screen, go through the options and use the drop-down menus to make sure the information is correct for your individual device. Accept the terms and conditions of the software, and then click the “Next” button.
Step Four Confirm you want the software to carry out the repair process by typing the ‘000000’ code into the pop-up box and pressing Confirm. Make sure you read everything displayed in this box beforehand to know what’s happening.
Step Five Now put your phone into Download Mode by following the on-screen instructions, so your device is ready for the repair process. The method for getting your phone into Download Mode will vary depending on your device, so make sure you’re following the right instructions.
Step Six Once the software has detected your device in Download Mode, it will automatically begin the repair process. You need to make sure your device stays connected throughout this time, and your computer stays on.
The whole process is automatic, so you won’t need to do anything until it’s finished. Once completed, you can disconnect your phone and start connecting it to the internet as normal!
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Part 8. Check the Wi-Fi connectivity on another phone
When experiencing problems with your Wi-Fi network, it’s worth noting the problem might not be with your phone, but rather the Wi-Fi network itself. This is why it’s important to make sure you check the connection on another device.
Of course, if you’re already using another phone on your Wi-Fi network, you know this isn’t the case. However, if you’re not sure, here’s what you need to do;
- Get another Android or iOS phone or tablet
- Open the Settings menu and connect to the Wi-Fi network you’re having problems with
- Enter the password and connect to the network
- Open a web browser on the phone and try loading a web page
- If the page loads, you know the Wi-Fi network isn’t the problem
- If the page doesn’t load, you know you’ve got a problem with your Wi-Fi network
Each Wi-Fi network router will give the opportunity to choose and change the password you have to let devices connect to your network. It’s important you try changing this because you never know if someone else has accessed your network and could be blocking your device. Here’s how it works;
- Log onto your computer and open your Wi-Fi settings
- Depending on the brand and method of your individual router, navigate to the Wi-Fi password settings menu
- Change the password to something complicated using all available digits and characters
- Save the password and restart the router to disconnect all devices
- Now connect your Vivo V29 to the router using the new password
Part 10. Reset network settings on Android
Just like the method above where you’ll be effectively resetting the network settings on your router, if this hasn’t worked, you’ll be able to reset the network settings on your Vivo V29, hopefully removing the bugs and allowing you to connect.
Here’s how you can do this easily on your Vivo V29;
- From the home screen of your Vivo V29, open the Settings menu
- Tap the Backup & Reset option
- Tap the Reset Network Settings option
- Tap the Reset Network option
- If you need to, enter the PIN number or passcode for the Android device, and the Vivo V29 device will confirm the reset has taken place
- Reconnect your Vivo V29 to your Wi-Fi network for the changes to take effect
Part 11. Clear partition cache in recovery mode
As you continue to use your Vivo V29, the partition cache will fill up with data your device needs and doesn’t need. However, by clearing your device’s partition cache, you can make clear up some space which should help your device have enough memory to connect to the internet.
- Turn off your Vivo V29
- Turn it on by holding down the power button, volume button, and home button
- When your phone vibrates, let go of the Power button, but continue to hold the volume button
- When a menu is displayed, use the volume buttons to navigate the menu
- Select the Android System Recovery option, followed by Wipe Cache Partition
- Restart your device and connect to the internet
Part 12. Reset factory settings
If worse comes to worst, another option you have is to factory reset your Vivo V29. As we’ve spoken about above, while using your phone from the day you started using it, your device will fill up with files and data which can become messy and causes bugs.
However, by factory resetting your device, you can start again from the factory default from which you first received it, ultimately clearing the bugs. Make sure you back up your device before proceeding because it will erase your personal files.
- Open the Settings menu on your Vivo V29
- Navigate to System > Advanced > Reset Options
- Tap the Reset phone option, and enter your PIN code if required
- Tap Erase Everything
- Wait for your phone to complete the process
- Restart your device and connect to the internet
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Why Is My Vivo V29 Offline? Troubleshooting Guide
Ever had your Vivo V29 claim it’s offline, leaving you scratching your head about where it went wrong? We get it; it’s confusing. That’s why this article is here to untangle the mystery.
In the following sections, we’re diving into the “why is My Vivo V29 offline” dilemma that many Android users face. We’ll break down the possible reasons behind this common issue and guide you through simple steps on how to fix it. By the end of the article, you’ll be able to get back to smooth internet surfing on your Vivo V29. Let’s get started.
Part 1: Why Does My Vivo V29 Say Offline?
When you encounter the “offline” error message, it can disrupt your usual smartphone activities. Suddenly, you find yourself unable to browse the internet, send or receive emails, or stay connected through instant messages.
It’s a frustrating scenario, but let’s break down the potential reasons why your phone might be displaying this offline status:
- Enabling Airplane mode
Why is My Vivo V29 showing offline? Well, one common culprit behind the “offline” message is the accidental activation of Airplane Mode on your Vivo V29. When Airplane Mode is enabled, it disconnects your phone from all wireless networks, rendering it unable to connect to the internet or cellular networks.
- Internet connection issues
Fluctuations in your signal strength or unexpected data loss can also be the culprit behind the “Why is My Vivo V29 offline?” problem. Android devices rely on stable internet connections, and disruptions, whether temporary or prolonged, can lead to this error.
- Glitches or bugs
Sometimes, glitches or bugs in Google apps installed on your Vivo V29 can mislead it into thinking it’s offline. Google Play Services or other related applications may encounter issues, causing the phone to display an “offline” message.
- Firewall restrictions
In some cases, a firewall on your Vivo V29 might be overly restrictive, preventing the Vivo V29 device from establishing a connection to the internet. This security measure, intended to protect your device, can sometimes go overboard and disrupt normal online functionality.
Now, you have understood the potential causes as the first step toward resolving the issue. Next, we’ll guide you through the process of troubleshooting and getting your Vivo V29 back online.
Part 2: How To Fix “Phone Offline” With Internet Connection Problem
Now that we’ve figured out why your phone says it’s offline, let’s tackle the issue head-on. If you’re facing problems like downloads that won’t start, Google Play stuck on “Loading…,” or web pages refusing to load, chances are it’s an internet connection issue causing the problem.
Here are some easy solutions to get your connection back.
### Solution 1: Change connection to mobile dataSwitching to mobile data can be a quick fix if your Wi-Fi is acting up. It ensures a change in your connection source and might resolve the “Phone offline” issue. Follow these easy steps to change your connection to mobile data:
- Step 1: Swipe down from the top of your screen to access the Quick Settings menu.
- Step 2: Tap the Wi-Fi icon to turn off the Wi-Fi connection.
- Step 3: Tap Mobile Data to turn it on.
Solution 2: On and off Airplane mode
Airplane Mode can sometimes cause connectivity confusion. Turning it off and on essentially resets your phone’s wireless connections, which might resolve the offline issue.
How to on and off Airplane mode on Android:
- Step 1: Swipe down from the top of your screen to access the Quick Settings menu.
- Step 2: Look for the Airplane Mode icon and tap the icon to turn on Airplane Mode.
- Step 3: Wait a few seconds, then tap it again to turn off the Airplane Mode. Now, check if your phone is now online.
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Solution 3: Reset network settings
Resetting network settings can help eliminate any configuration glitches that might be causing the phone offline problem. It’s like giving your phone’s connection settings a fresh start.
To reset your network settings, the steps may differ depending on the phone model you are using. However, you can generally do so by looking for the “Network” settings.
- Step 1: Open your phone’s Settings > Connection & sharing.
- Step 2: Find and select “Reset Wi-Fi, mobile networks, and Bluetooth.”
- Step 3: Tap “Reset Settings” and confirm the action and allow your phone to reset.
- Step 4: Reconnect to your Wi-Fi and check if the issue persists.
Solution 4: Restart your Wi-Fi router
Sometimes, the problem might not be with your phone but rather with the Wi-Fi router. Restarting it can refresh the connection and potentially resolve the connectivity problem.
How to restart your Wi-Fi router:
- Step 1: Locate your Wi-Fi router.
- Step 2: Turn off the router using the power button or unplug it.
- Step 3: Wait for about 10–15 seconds before plugging the router back in or turning it on.
- Step 4: Allow the router to restart and establish a connection. Then, check if your phone still shows the “Phone Offline” message.
These solutions should cover the most common connectivity issues. If the problem persists, we’ll explore further steps in the following sections.
Part 3: How To Fix “Phone Offline” Despite Having an Internet Connection
Ever found it odd to receive the frustrating offline error message when you’re sure your internet connection is up and running? If you’ve double-checked your internet connection and your phone still says it’s offline, the issue may lie within your browser, apps, or device settings.
In this part, we’ll answer the question “**Why does My Vivo V29 say offline android?**” despite a seemingly functional internet connection. Then, let’s see other solutions on how to get your device back to its online, fully functional self.
### Solution 1: Clear Google Chrome’s cache and dataSometimes, the answer to “Why is my Android phone offline” can be attributed to a buildup of corrupted or outdated data in your browser’s cache. Clearing the cache and data for Google Chrome can resolve this issue, allowing for a fresh start and potentially eliminating the offline status.
How to clear your browser’s cache and data on Android:
- Step 1: Open the Settings > Apps > Manage Apps.
- Step 2: Locate and tap “Google Chrome” or your preferred browser in the list of installed apps.
- Step 3: Tap “Storage” and select “Clear Cache” to remove temporary files.
- Step 4: Choose “Clear Data” to delete app data. Confirm the action if prompted.
Now, restart Google Chrome and check if the offline error persists.
Solution 2: Re-install Google Chrome
If clearing the cache and data didn’t solve the offline issue, reinstalling Google Chrome can be the next step. A fresh installation can eliminate any underlying glitches or corrupted files that might be causing the persistent offline status.
How to re-install Google Chrome:
- Step 1: Visit the Google Play Store and search for Google Chrome.
- Step 2: Tap “Uninstall” to remove the app from your device.
- Step 3: Wait until it has finished uninstalling your app. Then, tap “Install” to start reinstalling the app.
- Step 4: Once the installation is complete, open Google Chrome and check if the offline error persists while browsing.
Solution 3: Repair the system to fix the phone showing offline
When persistent offline issues seem deeply rooted in your device’s system, a comprehensive system repair may be the solution. Wondershare Dr. Fone’s system repair tool is designed to address a range of system problems, providing a reliable way to fix any problem you have with your phone.
With Dr. Fone’s system repair tool, you can diagnose and resolve “Why is My Vivo V29 offline on Android,” ensuring a smooth and functional Android experience.
Key Features:
- Comprehensive system repair for any devices
- User-friendly interface
- Efficient problem diagnosis
How to use Dr. Fone’s system repair tool:
- Step 1: Open Dr.Fone’s system repair tool
Start by launching Wondershare Dr.Fone on your computer. Go to the Toolbox section and connect your Vivo V29. Choose System Repair and pick Android as your device type.
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- Step 2: Start the repair
Click Start on the new screen to kick off the repair. Since you’re dealing with an offline connection issue on Android, select System Damage.
- Step 3: Confirm your device details
The platform will detect your Vivo V29’s brand. Confirm the Name, Model, Country, and Carrier. If your device is unlocked, choose OPEN in the Carrier section. Agree to the warning, click Next, and proceed with the repair.
- Step 4: Download firmware.
Follow the instructions to put your Vivo V29 into Download Mode. Once in Download Mode, you will start downloading the firmware.
- Step 5: Confirm Installation
Remember, the repair may erase data. It’s advisable to back up your data first before starting the repair. Enter “000000” to confirm the repair process, shown by a progress bar. Click Done once it is completed and see if your Android is back online.
Conclusion
Dealing with the “Phone Offline” hiccup on your Vivo V29 can be a real headache. But fear not – we’ve covered a range of solutions to get you back online smoothly. From troubleshooting internet connection problems to addressing browser and app-related glitches, the solutions provided in this guide are designed to cater to a variety of scenarios. If you find it troublesome to try solutions one by one, then we recommend using Dr.Fone directly which is a full toolkit for your phone and can help resolve most device glitches one-off.
Remember, technology can sometimes be tricky. But with patience and the right guidance, you can overcome these challenges.
- Title: 7 Fixes for Unfortunately, Phone Has Stopped on Vivo V29 | Dr.fone
- Author: Ariadne
- Created at : 2024-07-30 07:56:30
- Updated at : 2024-07-31 07:56:30
- Link: https://howto.techidaily.com/7-fixes-for-unfortunately-phone-has-stopped-on-vivo-v29-drfone-by-drfone-fix-android-problems-fix-android-problems/
- License: This work is licensed under CC BY-NC-SA 4.0.