7 Fixes for Unfortunately, Phone Has Stopped on Xiaomi Civi 3 | Dr.fone

7 Fixes for Unfortunately, Phone Has Stopped on Xiaomi Civi 3 | Dr.fone

Ariadne Lv13

7 Fixes for “Unfortunately, Phone Has Stopped” on Xiaomi Civi 3

Encountering issues with the Phone app is never welcoming. Being one of the useful apps, seeing it crashing and unresponsive gives sheer despondency. If talked about the triggering points, they are numerous. But the central point is what to do when the Phone app keeps crashing. In this article, we have discussed this issue in detail. To know this and more about why the “Unfortunately, Phone has stopped” error crops up, read this article and get the problem sorted on your own.

Part 1: When can the “Unfortunately, Phone has stopped” error come?

First things first! You need to stay updated on why the Phone app keeps stopping or crashing before jumping to any solution. Following are the points when this error comes up to annoy you.

  • When you install a custom ROM, the issue might occur.
  • The upgrading of the software or incomplete updates can lead to crashing the Phone app.
  • Data crashes can be another reason why this error shows up.
  • Infection through malware and virus on your phone is also included when the Phone app might crash.

Part 2: 7 Fixes for the “Unfortunately, Phone Has Stopped” error

2.1 Open the Phone app in Safe Mode

First and foremost, the thing that can let you get rid of this trouble is Safe Mode. It is a feature that will end any excessive background functioning of the Xiaomi Civi 3 device. For instance, your device will be able to run sans any third-party apps when in Safe mode. Since the important functions and the naïve apps will be running on the Xiaomi Civi 3 device, you will get to know if it’s really a software glitch or not by running the Phone app in Safe mode. And this is the first solution we would recommend you make use of when the Phone app has stopped. Here is how to enable Safe Mode.

  1. Switch off the Xiaomi Civi 3 phone first.
  2. Now keep pressing the “Power” button until you see the Xiaomi Civi 3 logo on the screen.
  3. Release the button and immediately press and hold the “Volume Down” key.
  4. Leave the key once the Xiaomi Civi 3 device is in Safe mode. Now, the third-party apps will be disabled and you can check if the Phone app is still not responding or everything is fine.

2.2 Clear the cache of the Phone app

The cache should be cleaned timely if you want any app to work properly. Due to the constant usage, the temporary files get collected and may corrupt if not cleared. Hence, the next solution you should try when the Phone app keeps stopping is to clear the cache. Here are the steps to be performed.

  1. Open “Settings” on your device and go to “Application” or “Apps”.
  2. Now from the list of all applications, go to “Phone” and tap on it.
  3. Now, click on “Storage” and choose “Clear Cache”.

Phone app crashing - clear cache

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2.3 Update Google Play services

Since Android is created by Google, there must be some Google Play services that are crucial to run several system functions. And if attempting the previous methods isn’t of any use, try updating Google Play services when you find the Phone app stopped. For doing this, you need to make sure that automatic updates are turned on in Google settings. If not, enable it and get the apps including Google Play services updated for smoother functions.

2.4 Update the Xiaomi Civi 3 firmware

When the firmware is not updated, it may conflict with some apps and maybe that’s why your Phone app falls prey. Therefore, updating Xiaomi Civi 3 firmware will be a sane step that should be taken when the Phone app has stopped. Follow the below-mentioned steps and then check if the Phone app is opening or not.

  1. Open “Settings” and go to “About Device”.
  2. Now tap on “Software Updates” and check for the availability of the new update.

Phone app crashing - update firmware

  1. Download and install it and then try to use the Phone app.

2.5 Clear partition cache

Here is another resolution for the “Unfortunately Phone has stopped” error. Clearing the partition cache will remove the whole cache of the Xiaomi Civi 3 device and make it work like before.

  1. Switch off your device to begin with and enter the recovery mode by pressing the “Home”, “Power” and “Volume Up” buttons.
  2. The recovery mode screen will appear now.
  3. From the menu, you need to choose “Wipe Cache Partition”. For this, you can use the Volume keys to scroll up and down.
  4. To select, press the “Power” button.
  5. The process will begin and the Xiaomi Civi 3 device will restart post it. Check if the problem still persists or it is finished. If unfortunately not, get to the next and the most productive solution.

Phone app crashing - cache partition clearance

2.6 Get the Xiaomi Civi 3 system repaired in one click

If still, the Phone app keeps stopping after trying everything, here is the most effective method that can surely help you. Dr.Fone - System Repair (Android) is a one-click tool that promises to repair Android devices hassle-free. Be it apps crashing, the black screen, or any other issue, the tool has no problem fixing any sort of issue. Here are the benefits of Dr.Fone - System Repair (Android).

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Android repair tool to fix “Unfortunately, Phone Has Stopped” on Xiaomi Civi 3 devices.

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  • It shows great compatibility with all Xiaomi Civi 3 devices and other Android phones supporting over 1000 Android brands.
  • Fixes any kind of Android issue without any complication.
  • Easy to use and trusted by millions of users and therefore has a higher success rate.
  • Can be downloaded freely and friendly user interface.

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How to fix crashing Phone app using Dr.Fone - System Repair (Android)

Step 1: Get the Software Installed

Click the “Start Download” button to download the tool on your computer, and then open the program to begin the repair, click on “System Repair”.

Phone app crashing - fix using a tool

Step 2: Plug the Phone with PC

Take your original USB cord and then connect your Xiaomi Civi 3 to the computer. When the Xiaomi Civi 3 device is connected, click on “Android” from the two tabs > click “Start”

Phone app crashing - connect phone to pc

Step 3: Enter the Details

As the next step, enter some important details on the next screen. Be sure to enter the right name, brand, and model of the Xiaomi Civi 3 device. When done everything, verify once and click on “Next”.

Phone app crashing - enter details

Step 4: Downloading Firmware

Downloading firmware will be the next step. Prior to this, you have to go through the instructions given onscreen to enter the DFU mode. Please click on “Next” and the program will bring the suitable firmware version and start downloading it.

Phone app crashing - enter download mode

Step 5: Get the Xiaomi Civi 3 device Repaired

When you see the firmware has been downloaded, the issue will begin to get resolved. Hang on and wait until you get notified for the repair of the Xiaomi Civi 3 device.


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Phone app crashing - device repaired

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2.7 Factory reset

If none of the above methods worked for you, the last resort you are left with is a factory reset. This method will wipe everything from your device and make it function like normal. We also suggest you make a backup of your data if it is important so as to prevent the loss. Here is how to do this to fix the crashing Phone app.

  1. Open “Settings” and go to the “Backup and Reset” option.
  2. Look for “Factory data reset” and then tap on “Reset phone”.
  3. Within a while, your device will go through resetting and boot up to normalcy.

Phone app crashing - factory reset

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Why Is My Xiaomi Civi 3 Offline? Troubleshooting Guide

Ever had your Xiaomi Civi 3 claim it’s offline, leaving you scratching your head about where it went wrong? We get it; it’s confusing. That’s why this article is here to untangle the mystery.

In the following sections, we’re diving into the “why is My Xiaomi Civi 3 offline” dilemma that many Android users face. We’ll break down the possible reasons behind this common issue and guide you through simple steps on how to fix it. By the end of the article, you’ll be able to get back to smooth internet surfing on your Xiaomi Civi 3. Let’s get started.

Part 1: Why Does My Xiaomi Civi 3 Say Offline?

When you encounter the “offline” error message, it can disrupt your usual smartphone activities. Suddenly, you find yourself unable to browse the internet, send or receive emails, or stay connected through instant messages.

It’s a frustrating scenario, but let’s break down the potential reasons why your phone might be displaying this offline status:

  1. Enabling Airplane mode

Why is My Xiaomi Civi 3 showing offline? Well, one common culprit behind the “offline” message is the accidental activation of Airplane Mode on your Xiaomi Civi 3. When Airplane Mode is enabled, it disconnects your phone from all wireless networks, rendering it unable to connect to the internet or cellular networks.

  1. Internet connection issues

Fluctuations in your signal strength or unexpected data loss can also be the culprit behind the “Why is My Xiaomi Civi 3 offline?” problem. Android devices rely on stable internet connections, and disruptions, whether temporary or prolonged, can lead to this error.

  1. Glitches or bugs

Sometimes, glitches or bugs in Google apps installed on your Xiaomi Civi 3 can mislead it into thinking it’s offline. Google Play Services or other related applications may encounter issues, causing the phone to display an “offline” message.

  1. Firewall restrictions

In some cases, a firewall on your Xiaomi Civi 3 might be overly restrictive, preventing the Xiaomi Civi 3 device from establishing a connection to the internet. This security measure, intended to protect your device, can sometimes go overboard and disrupt normal online functionality.

Now, you have understood the potential causes as the first step toward resolving the issue. Next, we’ll guide you through the process of troubleshooting and getting your Xiaomi Civi 3 back online.

Phone offline on Android

Part 2: How To Fix “Phone Offline” With Internet Connection Problem

Now that we’ve figured out why your phone says it’s offline, let’s tackle the issue head-on. If you’re facing problems like downloads that won’t start, Google Play stuck on “Loading…,” or web pages refusing to load, chances are it’s an internet connection issue causing the problem.

Here are some easy solutions to get your connection back.

Solution 1: Change connection to mobile data

Switching to mobile data can be a quick fix if your Wi-Fi is acting up. It ensures a change in your connection source and might resolve the “Phone offline” issue. Follow these easy steps to change your connection to mobile data:

  • Step 1: Swipe down from the top of your screen to access the Quick Settings menu.
  • Step 2: Tap the Wi-Fi icon to turn off the Wi-Fi connection.
  • Step 3: Tap Mobile Data to turn it on.

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Change connection to mobile data

Solution 2: On and off Airplane mode

Airplane Mode can sometimes cause connectivity confusion. Turning it off and on essentially resets your phone’s wireless connections, which might resolve the offline issue.

How to on and off Airplane mode on Android:

  • Step 1: Swipe down from the top of your screen to access the Quick Settings menu.
  • Step 2: Look for the Airplane Mode icon and tap the icon to turn on Airplane Mode.
  • Step 3: Wait a few seconds, then tap it again to turn off the Airplane Mode. Now, check if your phone is now online.

On and off the Airplane mode

Solution 3: Reset network settings

Resetting network settings can help eliminate any configuration glitches that might be causing the phone offline problem. It’s like giving your phone’s connection settings a fresh start.

To reset your network settings, the steps may differ depending on the phone model you are using. However, you can generally do so by looking for the “Network” settings.

  • Step 1: Open your phone’s Settings > Connection & sharing.
  • Step 2: Find and select “Reset Wi-Fi, mobile networks, and Bluetooth.”
  • Step 3: Tap “Reset Settings” and confirm the action and allow your phone to reset.
  • Step 4: Reconnect to your Wi-Fi and check if the issue persists.

Reset the network settings on Android

Solution 4: Restart your Wi-Fi router

Sometimes, the problem might not be with your phone but rather with the Wi-Fi router. Restarting it can refresh the connection and potentially resolve the connectivity problem.

How to restart your Wi-Fi router:

  • Step 1: Locate your Wi-Fi router.
  • Step 2: Turn off the router using the power button or unplug it.
  • Step 3: Wait for about 10–15 seconds before plugging the router back in or turning it on.
  • Step 4: Allow the router to restart and establish a connection. Then, check if your phone still shows the “Phone Offline” message.

These solutions should cover the most common connectivity issues. If the problem persists, we’ll explore further steps in the following sections.

## Part 3: How To Fix “Phone Offline” Despite Having an Internet Connection

Ever found it odd to receive the frustrating offline error message when you’re sure your internet connection is up and running? If you’ve double-checked your internet connection and your phone still says it’s offline, the issue may lie within your browser, apps, or device settings.

In this part, we’ll answer the question “**Why does My Xiaomi Civi 3 say offline android?**” despite a seemingly functional internet connection. Then, let’s see other solutions on how to get your device back to its online, fully functional self.

Solution 1: Clear Google Chrome’s cache and data

Sometimes, the answer to “Why is my Android phone offline” can be attributed to a buildup of corrupted or outdated data in your browser’s cache. Clearing the cache and data for Google Chrome can resolve this issue, allowing for a fresh start and potentially eliminating the offline status.

How to clear your browser’s cache and data on Android:

  • Step 1: Open the Settings > Apps > Manage Apps.
  • Step 2: Locate and tap “Google Chrome” or your preferred browser in the list of installed apps.
  • Step 3: Tap “Storage” and select “Clear Cache” to remove temporary files.
  • Step 4: Choose “Clear Data” to delete app data. Confirm the action if prompted.

Now, restart Google Chrome and check if the offline error persists.

Clear Google Chrome’s cache and data

Solution 2: Re-install Google Chrome

If clearing the cache and data didn’t solve the offline issue, reinstalling Google Chrome can be the next step. A fresh installation can eliminate any underlying glitches or corrupted files that might be causing the persistent offline status.

How to re-install Google Chrome:

  • Step 1: Visit the Google Play Store and search for Google Chrome.
  • Step 2: Tap “Uninstall” to remove the app from your device.
  • Step 3: Wait until it has finished uninstalling your app. Then, tap “Install” to start reinstalling the app.
  • Step 4: Once the installation is complete, open Google Chrome and check if the offline error persists while browsing.

Re-install Google Chrome on Google Play Store

Solution 3: Repair the system to fix the phone showing offline

When persistent offline issues seem deeply rooted in your device’s system, a comprehensive system repair may be the solution. Wondershare Dr. Fone’s system repair tool is designed to address a range of system problems, providing a reliable way to fix any problem you have with your phone.

With Dr. Fone’s system repair tool, you can diagnose and resolve “Why is My Xiaomi Civi 3 offline on Android,” ensuring a smooth and functional Android experience.

Key Features:

  • Comprehensive system repair for any devices
  • User-friendly interface
  • Efficient problem diagnosis

How to use Dr. Fone’s system repair tool:

  • Step 1: Open Dr.Fone’s system repair tool

Start by launching Wondershare Dr.Fone on your computer. Go to the Toolbox section and connect your Xiaomi Civi 3. Choose System Repair and pick Android as your device type.

Open Dr.Fone System Repair tool

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  • Step 2: Start the repair

Click Start on the new screen to kick off the repair. Since you’re dealing with an offline connection issue on Android, select System Damage.

Select the problem and begin the repair

  • Step 3: Confirm your device details

The platform will detect your Xiaomi Civi 3’s brand. Confirm the Name, Model, Country, and Carrier. If your device is unlocked, choose OPEN in the Carrier section. Agree to the warning, click Next, and proceed with the repair.

Confirm your Xiaomi Civi 3’s details

  • Step 4: Download firmware.

Follow the instructions to put your Xiaomi Civi 3 into Download Mode. Once in Download Mode, you will start downloading the firmware.

Activate Download mode to download the firmware

  • Step 5: Confirm Installation

Remember, the repair may erase data. It’s advisable to back up your data first before starting the repair. Enter “000000” to confirm the repair process, shown by a progress bar. Click Done once it is completed and see if your Android is back online.

Confirm the repair process

Conclusion

Dealing with the “Phone Offline” hiccup on your Xiaomi Civi 3 can be a real headache. But fear not – we’ve covered a range of solutions to get you back online smoothly. From troubleshooting internet connection problems to addressing browser and app-related glitches, the solutions provided in this guide are designed to cater to a variety of scenarios. If you find it troublesome to try solutions one by one, then we recommend using Dr.Fone directly which is a full toolkit for your phone and can help resolve most device glitches one-off.

Remember, technology can sometimes be tricky. But with patience and the right guidance, you can overcome these challenges.

Ways to Unbrick Your Android Device: Various Ways for Recovery

When your Xiaomi Civi 3 becomes unresponsive or frozen after mistakenly flashing a ROM or rooting, you are informed that the phone has been bricked. The most terrifying aspect will not just be gadget loss, but also data erasure. However, what exactly is a bricked phone, and, more importantly, how do you fix a bricked Android phone?

This article will explain what a bricked android phone is, why an Android phone becomes bricked, how to unbrick an Android phone without losing data and a third-party application you can use.

Part 1. Causes of Bricked Phones

In everyday settings, our mobile devices have become our greatest friends, therefore breaking your phone is the last thing you want to do. There are different reasons why devices brick, and we must be familiar with them in order to comprehend the various techniques to repair bricked devices.

Here are some common reasons why your Xiaomi Civi 3 is bricked:

  • **Flashing Stock/Custom ROM:**It is possible that you installed an incompatible ROM in the Android phone, that the phone shuts off during the process, or that you have performed other errors that cause your phone to restart indefinitely or to become stuck at the starting screen.
  • **Rooting an Android device:**You are unable to effectively root the Xiaomi Civi 3 device.
  • **Android firmware is being updated:**If the phone is interrupted when updating the Android firmware, it will be bricked.
  • **Installing harmful applications:**You installed harmful programs on your Xiaomi Civi 3, or the phone was infected with a virus.

Part 2. How to Fix a Bricked Phone

The first step is to establish how badly your device is bricked. In most cases, you will be working with soft bricks that are pretty simple to repair. If your phone is stuck in a boot loop or enters recovery mode every time you turn it on, you may have a soft brick.

To repair bricked Android phones and tablets, you must first thoroughly examine the Xiaomi Civi 3 device’s state. Before you begin troubleshooting, determine the sort of bricking that your phone is experiencing. However, there is no specific software to unbrick your Xiaomi Civi 3; you may need to learn the complexities of this issue or hire a professional to do it for you.

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Here are some simple methods for repairing bricked Android devices:

Method 1. Reboot the Phone in Safe Mode

Trying to reboot your android device in safe mode is the first and easiest thing you should try if your phone is bricked. Here’s how to do it:

  • Step 1: Turn off your smartphone and press the Volume Up + Power button to enter recovery mode. Then, using the volume controls, navigate the menu and select Reboot system now.

android safe mode

  • Step 2: Select the highlighted option by pressing the Power button. After that, wait for your device to reset normally.
  • Note: The steps for booting into recovery mode may change based on the manufacturer of your device. For further information, go to the user manual for your phone or tablet.

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Method 2. Wipe the Cache Partition

This is the first indication that a user’s phone has gone bricked. The phone turned on automatically, however it became stuck or frozen on the logo screen. The issue might be caused by the undeleting of data and cache, which prevents the phone from displaying the home screen.

This issue, however, may be resolved by wiping the data and cache partitions in recovery mode. You must do the following to do this:

  • Step 1: Turn off your smartphone and enter recovery mode by pressing the Power and Volume Down buttons simultaneously. Different devices have various approaches for entering recovery mode, so you may perform better.
  • Step 2: After entering recovery mode, you should see the screen below. Remember to pick Advanced and then “Wipe Dalvik Cache” if your device is under Clockwork Mod recovery. Return to the main screen and select “Wipe Cache Partition” once more.

wipe cache partition

  • Step 3: Finally, on your smartphone, choose the Reboot system immediately.

Method 3. Perform a Factory Reset

A factory reset can undo the alterations made to your device that resulted in the brick phone, but you will lose everything you have downloaded and installed in the process. Here’s how to restore a bricked Android phone to factory settings:

  • Step 1: Boot your device into recovery mode (turn off your device, then press power button + volume up button).
  • Step 2: Select “Wipe Data/“Factory Reset” then confirm the action. When the process is done, you’ll be returned to the recovery mode menu.
  • Step 3: Select “Reboot System Now” to restart your device.

reboot system now

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Method 4. Flash a Custom ROM

If you boot your phone directly into recovery mode, there’s a problem with the ROM you loaded. Then simply flash the following custom ROM on your phone:

  • Step 1: Save the required ROM (in ZIP format) to an SD card. The SD card should then be inserted into your Xiaomi Civi 3.
  • Step 2: Click the “Install zip from sdcard” button. Then, select the ZIP file that contains the ROM. Finally, click the “reboot system now” button.

install zip from sdcard

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Method 5. Using Wondershare Dr.Fone to Fix bricked Android Devices

Wondershare Dr.Fone - Data Recovery is the first data recovery solution for any damaged Android smartphone in the globe. It offers one of the greatest recovery rates and can recover a variety of information like images, videos, contacts, messages, and call logs. The program is most effective with Xiaomi Civi 3 smartphones.

While it is not an Android unbrick tool, it is a useful tool for retrieving data when your Xiaomi Civi 3 becomes bricked. It is quite easy to use:

  • Step 1: Launch Wondershare Dr.Fone and select “Data Recovery” > “Recover Android Data” from the menu. Then, select “****Recover from Broken Phone”.

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  • Step 2: Choose the file types you wish to recover. Click “Next” and then select the type of damage your phone is experiencing. Select “Touch screen not responsive, or cannot access the phone” or “Black/broken screen”.

select symptom of your phone

  • Step 3: Use the recovery wizard to enter your Android smartphone into Download Mode. Connect your Android handset to the computer after following the instructions to begin automatically analyzing your device.

follow instructions

  • Step 4: The program will provide a list of all recoverable files, organized by file type. To preview the file, highlight it. Choose the files you wish to recover and then click “Recover” to save all the data you want to restore.

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Part 3. How to Prevent Bricking Your Phone

How to prevent a device from “bricking” itself and how to repair it if it does The delay is set by the MCU, but it should be long enough to allow the debug adapter to connect to the Xiaomi Civi 3 device and halt it before the Xiaomi Civi 3 device disables itself.

Here are some things to remember to prevent your device from bricking:

  • Avoiding unofficial firmware updates: Installing unapproved OS firmware on your phone will most certainly violate any manufacturer’s warranty you have on it. Read the installation instructions for your unique phone model thoroughly and then carefully follow them, taking time and patience.
  • **Being cautious when rooting or jail breaking:**Rooting and Jail breaking disables parts of the operating system’s built-in security mechanisms, which are part of what makes the operating system safe, and your data protected from exposure or damage.
  • **Install an antivirus application on your device:**Mobile devices increase the danger of data leaks and breaches. As a result, antiviral software is beneficial on mobile phones. Mobile Device Management is an excellent choice for virus protection on your mobile device.
  • Backup your phone data regularly: Backing up your phone safeguards your data in the event that you lose it, it is stolen, or it no longer works. When it comes time to replace your phone, having a backup makes it simple to restore your data to the new device. Furthermore, backing up your phone allows you to organize your data so that it is easier to access.
  • Avoid installing apps from untrusted sources: Apps installed from unauthorized sources make your device and personal data more exposed to dangers such as Ransomware. So you should be wary of where you download applications.

Conclusion

It is certainly upsetting when your gadget bricks, but you may attempt the solutions listed above to resolve the issue. Meanwhile, if you want to solve the problem quickly and easily, you can try Wondershare Dr.Fone. It can not only help you repair your Android smartphone, but it can also help you extract data from a bricked device, recover data, and many more Android device solutions!

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  • Title: 7 Fixes for Unfortunately, Phone Has Stopped on Xiaomi Civi 3 | Dr.fone
  • Author: Ariadne
  • Created at : 2024-07-30 07:57:21
  • Updated at : 2024-07-31 07:57:21
  • Link: https://howto.techidaily.com/7-fixes-for-unfortunately-phone-has-stopped-on-xiaomi-civi-3-drfone-by-drfone-fix-android-problems-fix-android-problems/
  • License: This work is licensed under CC BY-NC-SA 4.0.