7 Solutions to Fix Chrome Crashes or Won’t Open on Honor X9b

Google Chrome is one of the most popular web browsers in the world. It is fast, secure, and easy to use. However, like any other app, it is not free from errors. Many users have reported that Chrome crashes or won’t open on their Honor X9b. If you are also facing this issue, then you have come to the right place. In this article, we will discuss the reasons behind this problem and provide you with 7 solutions to fix Chrome crashes or won’t open on Honor X9b.

Being one of the widely used browsers, Chrome is always our rescue whenever vital information is our need. Imagine, you launched Chrome for some urgent work and all of a sudden, got “Unfortunately Chrome has stopped” error. You re-opened it thinking about proper functioning of it now but to no avail. Does this situation sound familiar? Are you in a same problem as well? Fret not! We will discuss in this article why your Chrome is crashing on Android and the potential solutions to do away with the problem. Please read the article attentively and know what helps you best.

Part 1: Too many tabs opened

One of the main reasons why Chrome keeps crashing could be the multiple opened tabs. If you keep open the tabs, it may slow down the performance of Chrome and the app will use RAM. As a result, it will obviously get stopped midway. Therefore, we suggest you to close the tabs which are opened. And once you do that, exit the app and then launch it again.

Part 2: Too much memory used

When Chrome or any other app keeps running on the background, issues like “Unfortunately Chrome has stopped” are likely to occur. Moreover, the opened apps will eat the memory of your device. Hence, as the next solution, it is suggested that the Chrome should be closed by force quitting and then you need to try to launch it again to work. See if it works or still Chrome is not responding.

1. Simply tap on the Home button twice to get on the recent apps screen. Please note that the button may vary to reach the screen. Please check once and move accordingly.

2. Now simply swipe the app up/left/right (according to the Honor X9b device).

3. The app will be force quit now. You can then start it again to check if thing get back to normal.

Part 3: Chrome cache overflowing

While using any app for long, the temporary files for those gets collected in the form of cache. And when cache is not getting cleared, one may face the freezing, crashing or sluggish apps. And this could also be the cause why your Chrome keeps stopping. Hence, the following steps will show you how to clear cache and make Chrome work as before.

1. Open “Settings” and go to “Apps & Notifications”.

2. Look for “Chrome” and tap on it.

3. Go to “Storage” and click on “Clear Cache”.

Part 4: Exclude the issue of website itself

Most probably Chrome is not able to support the website you are trying to access. We doubt if the particular website you are making use of is the culprit and making Chrome keeps stopping. In such case, we would like to recommend you to make use of another browser and try to access the website from there. See if this works or not. If now, please follow the next solution.

Part 5: Android firmware corruption

Another reason why your Chrome has stopped could be the corrupted software. You can’t expect anything normal when your firmware corruption occurs and so in the case of Chrome. If this is the case, the re-flashing the stock ROM is the most recommended solution. And the best that can help you in this is none other than Dr.Fone - System Repair (Android) . Within one click, it vows to help users in flashing the ROM without any complications. Read the advantages offered by this tool.

Dr.Fone - System Repair (Android)

Android repair tool to fix crashing Chrome

• It works like a pro no matter what problem your device is stuck with.
• More than 1000 types of Android devices are compatible with this tool.
• Easy to use and holds higher success rate.
• No need for any special technical knowledge to use this
• Offers an incredible interface from which anyone can work with.

3,605,074 people have downloaded it

How to Use Dr.Fone - System Repair (Android) when Chrome is crashing on Android

Step 1: Install the Tool to Begin

Start downloading it from there. Install it once downloading is completed and open the tool. The main screen will show you some tabs. You need to hit on “System Repair” among those.

Step 2: Get Android Device Connected

Now, you need to connect your Honor X9b with the computer using USB cord. When the Honor X9b device is connected successfully, click on the “Android Repair” option from the left panel.

Step 3: Enter Details

On the following screen, you need to select the right phone brand, name model and enter career details. Check once to confirm and hit on “Next”.

Step 4: Download Firmware

Now, follow the steps displaying on the screen to enter the DFU mode. When you do this, click on “Next” and the program will download the firmware.

Step 5: Repair the Issue

Once the firmware is downloaded, you will notice that the repairing process will start by the program. Wait until it gets finished and try to start Chrome again and you’ll surely get rid of the problem.

Part 6: File Downloading issue from Chrome

While you were trying to download from internet, the file didn’t download properly or it might get stuck and eventually crashing Chrome occurs. In such instances, many times, uninstalling and installing helps. Therefore, follow the steps below to uninstall and install Chrome and fix Chrome keeps stopping

• Go to “Settings” and tap on “Apps”.
• Select “Chrome” and tap on “Uninstall Updates”.

• Now, you need to re-install it from Play Store. From the “My Apps” section, tap on Chrome and update it.

Part 7: Clashes between Chrome and system

Of still you are receiving “Unfortunately Chrome has stopped” pop-up, it might be because of the incompatibility between the Chrome and system. Maybe your device is not updated and therefore is at odds with the Chrome app. So, the last tip that we would like give you is to update your Honor X9b. Following are the steps for it. Follow them and stop the Chrome crashing on Android issue.

• Go to “Settings” and tap on “System”/”About Phone”/”About Device”.
• Now, choose “Software Update”/”System Update” and your device will detect if there is any update present on your device. Proceed accordingly.

9 Solutions to Fix Honor X9b System Crash Issue

Android crash, better known as Android system crash is not a recent issue and has troubled many users in the past as well. It means when your device crashes suddenly and refuses to turn on again or when your device freezes and becomes unresponsive. It may also happen that your Honor X9b crashes abruptly but boots up normally only to crash again after a few minutes or hours. Android Crash sounds like a very serious problem and something that could damage your device or permanently destroy the software, but Android system crash can be dealt with easily. Just in case you suffer from an Android crash and want to know how to fix the Android system crash issue, rest assured that this problem is fixable. There are various ways to tackle the situation, to be discussed further, and you may choose the one that best suits you.

In this article, we will also talk about a unique technique to retrieve the data from your device on which Android system crash issue occurs. So let’s go ahead and read on to know more to fix the Android crash error.

Part 1: How to rescue data the Android system crashes?

When you encounter an Android system crash, before looking for solutions to fix it, make sure you retrieve all your data and information stored on your device. This might sound tedious but a very important step indeed.

Dr.Fone - Data Recovery (Android) is currently one of the most popular tools to retrieve data from not only broken or damaged, locked devices, and unresponsive devices but also from devices that face an Android system crash. You may try the software for free for scanning the data to understand its work. Dr.Fone’s Data Extraction tool not only retrieves and back-up contacts and messages but also your photos, videos, audio files, WhatsApp, docs, call logs, and other file folders. It is also equipped to retrieve data from the Honor X9b device’s internal memory as well as Google drive.

Dr.Fone - Data Recovery (Android)

World’s 1st data retrieval software for broken Android devices.

• Recover data from broken devices or devices that are damaged in any other way such as those stuck in a reboot loop.
• Highest retrieval rate in the industry.
• Recover photos, videos, contacts, messages, call logs, and more.
• Compatible with Honor X9b devices.

3,623,313 people have downloaded it

You may follow the steps given below to rescue your data from crashed Android devices.

1. Download and install the software on your PC. Run the software and then select the Data Recovery feature. Using a USB, connect your Honor X9b to the PC.

2. Select “Android” > “Recover from Broken Phone” in the lower right corner.

3. Choose the “Touch screen not responsive or cannot access the phone” to continue.

4. You will now see device options before you. Select yours and move on to feed in your device name and model details.

5. Now press the volume down, power, and home button on your device together to boot the phone in Download mode.

6. As long as your phone is in Download mode, the software will start to analyze phone data.

7. Finally, the process will take a few minutes to scan and display your phone data. Select “Recover to Computer” to retrieve all data on your PC as a backup.

Using Dr.Fone Damage Extraction software is intuitive and very safe. It prevents data loss and allows you to adopt various ways to recover your device from the Android system crash issue.

safe & secure

Part 2: Why does my Android phone system keep crashing?

Encountering a persistent issue like the Android phone system constantly crashing can be highly frustrating and disruptive. This part delves into the underlying causes of this problem. By understanding these reasons, you can take informed steps to troubleshoot and rectify the issue, ensuring a smoother and more enjoyable smartphone experience.

• Software Glitches and Bugs
• Incompatible or Poorly Optimized Apps
• Outdated Operating System
• Corrupted System Files
• Malware and Security Threats
• Hardware Overheating
• Physical or Hardware Issues

A crashing Android phone system can be attributed to a variety of factors, ranging from software glitches and compatibility issues to hardware-related problems. Keep reading to get it solved!

Part 3: Restart your Honor X9b

Once you have successfully retrieved your data, consider solving the Android crash issue as soon as possible. Before you redirect to a proper solution for repairing your Honor X9b system, you can try restarting your device as a quick remedy. Restart the Android device to clear temporary system data and potentially resolve any software glitches causing the crash, which can be done as follows:

Instructions: Hold your Honor X9b’s “Power” button on the side of the phone. As the following window appears on the screen, select the “Reboot” option to restart the Android device successfully.

Part 4: Shut down unnecessary running apps

Another quick solution to avoid Android devices crashing is to shut down unnecessary apps running in the Honor X9b device’s background. To cater to that, you need to try out the following steps as a remedy to shutting down unwanted applications:

Step 1: Open the “Settings” of your Honor X9b and continue to the “Battery and device care” section from the available options. Continue to the “Memory” section on the next window to lead to the applications taking up space on your Honor X9b.

Step 2: As you progress further, you need to select the “Clean now” button to shut down all unnecessary background applications running on the Android.

Part 5: Uninstall incompatible Apps to fix Android crash issue

If your Android system crash takes place frequently but the Honor X9b device turns on normally after that, there is a chance that some Apps may be causing the problem. Unnecessary and large App files burden the Honor X9b device system and force it to crash every now and then. Make sure you download, install and store only those Apps which are fully compatible with your Android system. DO NOT download Apps from other unknown sources and use only Google Play store for the purpose. All other incompatible Apps must be deleted to prevent them from tweaking your software.

To uninstall unwanted and incompatible Apps, please follow the steps below.

1. Visit “Settings” and search for “Application Manager” or “Apps”.

Select the App you wish to uninstall. From the options that appear before you, click on “Uninstall” to delete the App from your device.

You may also uninstall an App directly from the Home Screen (only possible in certain devices) or from the Google Play Store.

Part 6: Check Android storage and free up space

If you are constantly facing issues of your Honor X9b crashing, there is a possibility that your device’s storage is full. The need to free up space arouses the need to know about the potential steps for checking storage and cleaning up space, which is discussed as follows:

Step 1: You need to navigate into “Settings” and look for the “Battery and device care” section. As you lead next, select the “Storage” option to check the Android storage and see how it is segregated.

Step 2: As you navigate to the next screen, you can free up space by removing the applications from your Android. For that, tap on “Apps” to open a section containing the list of applications installed on the Android.

Step 3: Go through the list of applications and select any app you want to remove. As you navigate next, select “Uninstall” to lead to removing the app from the Android device.

Part 7: Clear cache partition to fix Android crash issue

Clearing cache is a good idea because it cleans your device and reduces the burden on the Android software and gives it enough space to function normally and carry out its operations.

In case the Android system crash issue is temporary, follow the steps given below to clear your device’s cache:

1. On your Honor X9b, visit “Settings” and find “Storage”

2. Now tap on “Cached Data”, and then click “OK” to clear all unwanted cache from your device as shown above.

However, if the Android crash problem is such that your phone has frozen, becomes unresponsive, and does not turn on, you must first boot into the Recovery Mode screen.

1. Press the volume down button and power button together until you see a screen with multiple options before you.

2. Once you are on the Recovery Mode screen, use the volume down key to scroll down and select ”Wipe cache partition” as shown below.

3. After the process is completed, select “Reboot System” which is the first option in the recovery mode screen.

This method will help you erase all the clogged-up and unwanted files and resolve the Android system crash issue. If clearing cache doesn’t help, try formatting your SD Card.

Part 8: Remove the SD card to fix the Android crash issue

Removing and formatting your SD Card to fix the Android System crash issue is helpful when a corrupted SD Card disturbs the Android software forcing it to shut down suddenly.

To format your SD Card, just follow the instructions below.

1. Firstly, eject it from the Honor X9b device.

2. Then using an SD Card reading tool, insert the Card in your PC. Open Computer and then right-click on the SD card to format it.

Part 9: Update to the latest software version

Updating the Android device will cast out all glitches that prevent it from operating properly. For that, let’s look into the steps explaining how to update your Android software version to the latest option:

Step 1: As you lead into the “Settings” of your Android, scroll down and look for the “Software Update” option.

Step 2: On leading to the next screen, select the “Download and Install” option to continue updating your Android to the latest version.

Part 10: Use Wondershare Dr.Fone – System Repair To Fix Android System Crash

If you are not getting any specific solution to the problem, you can try fixing the Android system crash problems using specific tools. These third-party tools can be an excellent option for resolving system errors in Android devices. Wondershare Dr.Fone – System Repair (Android) is a great tool designed to resolve all system issues in Honor X9b] and other smartphones.

It features a great system providing a one-click Android repair option for fixing all kinds of problems. Along with fixing all basic and advanced Android system issues, it features support for multiple Android devices.

Key Features of Wondershare Dr.Fone – System Repair (Android)

Dr.Fone - System Repair (Android)

Repair Android System Errors without Any Trouble.

• Fix your Android to normal, no skills required.
• Fix various Android system issues, stuck in boot loop , black screen , or won’t turn on , looping on start, etc.
• The high success rate in resolving Android system issues.
• Compatible with a wide range of Android devices and OS versions
• User-friendly interface with easy-to-follow steps.

3981454 people have downloaded it

As we redirect to resolving Android system errors using Wondershare Dr.Fone – System Repair, let’s look into some essential features that make up the entire tool:

• Features support for all the latest Android devices up to Honor X9b S22.
• It can help you resolve issues like Android’s black screen of death, being stuck in the boot loop, and many more.
• Provides an easy interface to execute procedures, making it a simple tool with no learning curve.

Steps To Repair Android System Crash Issue Using Dr.Fone – System Repair (Android)

Let’s redirect to the steps that can be used to repair Android system crash issues using Wondershare Dr.Fone – System Repair (Android):

Step 1: Launch and Open System Repair Tool

You need to download and install the latest version of Wondershare Dr.Fone on your computer. Proceed to launch and navigate into the “Toolbox” section. Look for the “System Repair” option and initiate the process while ensuring the Android device is connected to the computer through a USB cable.

Step 2: Start Repairing the Android

After selecting the nature of the Honor X9b device you want to repair, navigate to a new window where you need to click “Start” to initiate the system repair process.

Step 3: Define the Parameters of Device

You will be redirected to a new window where you need to define and verify some parameters before repairing the Android. Select the “Brand,” provide a “Name,” select a “Model,” and provide a country where it has been bought. Define the “Carrier” and click “Next” after confirming.

Step 4: Put Android in Download Mode

Whatsoever Android you own, you need to put it in Download Mode, depending on the buttons that the Honor X9b device has. The repairing process initiates as you enter the Download Mode, and new firmware is downloaded on the platform.

Step 5: Fix the Firmware of Android

Once it downloads and is verified, click the “Fix Now” button to repair the Android successfully. You may need to provide a PIN to confirm the process. Once provided, the next screen shows the progress of the repair process. As it completes, click the “Done” button to conclude fixing the Android system crash issue.

safe & secure

Part 11: Factory reset the Honor X9b device to fix the Android crash issue

Factory Resetting is advisable only when nothing else works. Also, there are two ways of doing it depending on whether the Android crash is permanent or temporary.

Follow the steps given below to factory reset your device while it is switched on:

1. Visit “Settings”.

Now select “Backup and Reset”.

In this step, select “Factory data reset” and then “Reset Device” to confirm Factory Reset.

The process of factory resetting your Honor X9b is risky and cumbersome, as it deleted all data, but it helps to fix the Android System crash error.

You may also follow the instructions given below to Master set your device in Recovery Mode if it won’t turn on after an Android system crash has taken place:

When you are at the Recovery Mode screen, scroll down using volume down key, and from the options given, select “Factory Reset” using the power key.

Wait for your device to perform the task and then:

Reboot the phone in Recovery Mode by selecting the first option.

Bottomline, the tips given above have helped many to solve the Android system crash issue. So do not hesitate to try them, but don’t forget to extract your data with Dr.Fone’s Data Recovery tool.

safe & secure

Honor X9b Not Connecting to Wi-Fi? 12 Quick Ways to Fix

Nowadays, it’s pretty much essential to have your Honor X9b or smartphone connected to the internet. Whether you’re watching videos, looking something up, or using any kind of app, you need the internet for these applications to function correctly.

This is why it can so annoying when it gets to a point where the internet connection isn’t working. However, the problem of a web page not loading correctly is just the tip of the iceberg.

There are plenty of problems you could experience, whether it’s the Wi-Fi network keeps disconnecting on its own without any warning, perhaps a security issue where the passcode or IP address isn’t being registered properly, or even if the connection is just being super slow, even if there’s no reason too.

Luckily, despite there being so many problems out there, there are also many solutions. Today, we’re going to share with you the complete definitive guide to help you get your Honor X9b connected and free from problems and issues.

Part 1: Restart your Honor X9b

Begin by powering off your Honor X9b and unplugging your router. Wait for about a minute before plugging in the router and turning on your device. This simple reset can often restore stable connections and fix Android wifi not working.

Part 2: Turn on Airplane mode and turn off

Turn on Airplane Mode for a few seconds, then turn it off. This maneuver refreshes your device’s network connections and might rectify the Android not connecting to wifi issue.

Part 3. Check Wi-Fi Router settings

The third step you’ll want to take is making sure the internet router in your house is working properly and is actually sending internet data to your Honor X9b. Of course, if you have other internet-enabled devices connected to the same router and they’re working fine, you know this isn’t the problem.

However, if you’ve got a problem with Wi-Fi not working on your Android and other devices in your home or office, you know you’ve got a router problem. Here’s how to solve it.

1. Go to your internet router and check the indicator lights
2. While this depends on your device, a green or blue light will mean the connection is good, whereas a red light indicates a problem
3. Press the Restart button on your router and wait ten minutes before reconnecting your device and connecting again
4. Call up your internet provider to see if there’s an internet connection issue in your area
5. Open your web browser and log into your router settings to ensure your Honor X9b is connected to the Wi-Fi network and is allowed to send and receive data

Part 4. Boot your Android in safe mode

If you’re unable to connect to the internet, but other devices have no issues, you may find the issues is coming from within your Honor X9b itself. Fortunately, there are ways you can see whether this is the problem.

The best way to do this is to boot your device in Safe Mode. The process for doing this will depend on the make and model of your Honor X9b, but the basic process goes as follows;

1. Turn off your Honor X9b by holding down the Power button and tapping Power Off. Wait a few minutes to ensure the Honor X9b device is completely off
2. Press and hold the Power button to turn your phone on, but the press and hold both the volume up and volume down buttons at the same time
3. You will see the words ‘Safe Mode’ appear on your screen as the Honor X9b device loads
4. Now you will be booted in Safe Mode. Try connecting to the internet again to see if it works

If your device connects to the internet while in Safe Mode, you’ll know you have a problem with an app or service that’s running on your device. If this is the case, you’ll need to go through your apps and delete them and then reinstall them one at a time until you find the app or service that is causing your internet problems.

Part 5. Check the Android Wi-Fi adapter

If you’re using a Wi-Fi adapter on your device to connect to the internet, you’ll need to make sure this is working. This could be an adapter on your Honor X9b itself, especially if you’re using an older device, or if you’re using an adapter to boost the ranger of your router network.

You need to check both of these to make sure your connection is working properly.

1. If using an Android Wi-Fi adapter, make sure all the Honor X9b device drivers are up to date, and if you’re using an app, make sure the app is updated, and all the settings allow an internet connection
2. If you’re using a router adapter, make sure it’s set up properly, and your Honor X9b is connected to the adapter using the correct passwords. Try connecting another device to see if the internet connection is working on there
3. Whichever method you’re using, try disconnecting your Honor X9b and forgetting the network, and then reconnecting and entering the right password to refresh the connection

Part 6. Check SSID and IP address on Android

To make a Wi-Fi connection work, your Honor X9b needs to match two codes that connect and relate to your router to establish the connection and work correctly. These are known as the SSID and the IP address.

Every wireless device will have its own codes and making sure they’re matched to the network you’re connecting to is crucial to ensuring the internet is working on your Honor X9b. Here’s how to check on your Honor X9b to make sure everything is correct.

1. Tap the Settings menu option, followed by Wi-Fi on your Honor X9b
2. Turn on your Wi-Fi network and connect it to your router
3. Find the router name (SSID) and make sure it’s exactly the same as the SSID written on your router
4. Once connected, tap the Wi-Fi network and you will see the IP address. Check both your phone and the router codes to make sure this number matches

When these numbers are matching, if your Android is still not connecting to wifi, you’ll know this wasn’t the problem.

Part 7. Fix Android system issues in one click

If none of the solutions above are working, this could indicate a real problem with the firmware and operating system of your Honor X9b. Fortunately, a fast solution to get everything working again is to completely repair the software of your phone.

You can do this easily using powerful Android recovery software known as Dr.Fone - System Repair (Android) . This is the leading repair tool on the market and is designed to fix and repair any firmware and software problems you may be having.

Dr.Fone - System Repair (Android)

A one-click tool to fix Wi-Fi not working on Android

• Can repair Android from any problem including the black screen of death
• A trusted software application used by 50+ million people around the world
• The most user-friendly mobile repair application available right now
• Supports over 1,000+ Android models and devices
• A world-class customer support team to help you whenever you need them

3,483,527 people have downloaded it

To help you have the best and the most accurate experience when using the Dr.Fone - System Repair (Android) application, here’s a complete step-by-step guide on how to use it.

Step One Make your way over to the Wondershare website and download the Dr.Fone - System Repair (Android) software. Install it onto your computer by following the on-screen instructions.

Once installed, connect your Honor X9b to your computer using a USB cable, and open the software, click “System Repair”.

Step Two Click the “Android” option in the menu and then click “Start” to begin the Repair process.

Step Three On the next screen, go through the options and use the drop-down menus to make sure the information is correct for your individual device. Accept the terms and conditions of the software, and then click the “Next” button.

Step Four Confirm you want the software to carry out the repair process by typing the ‘000000’ code into the pop-up box and pressing Confirm. Make sure you read everything displayed in this box beforehand to know what’s happening.

Step Five Now put your phone into Download Mode by following the on-screen instructions, so your device is ready for the repair process. The method for getting your phone into Download Mode will vary depending on your device, so make sure you’re following the right instructions.

Step Six Once the software has detected your device in Download Mode, it will automatically begin the repair process. You need to make sure your device stays connected throughout this time, and your computer stays on.

The whole process is automatic, so you won’t need to do anything until it’s finished. Once completed, you can disconnect your phone and start connecting it to the internet as normal!

safe & secure

Part 8. Check the Wi-Fi connectivity on another phone

When experiencing problems with your Wi-Fi network, it’s worth noting the problem might not be with your phone, but rather the Wi-Fi network itself. This is why it’s important to make sure you check the connection on another device.

Of course, if you’re already using another phone on your Wi-Fi network, you know this isn’t the case. However, if you’re not sure, here’s what you need to do;

1. Get another Android or iOS phone or tablet
2. Open the Settings menu and connect to the Wi-Fi network you’re having problems with
3. Enter the password and connect to the network
4. Open a web browser on the phone and try loading a web page
5. If the page loads, you know the Wi-Fi network isn’t the problem
6. If the page doesn’t load, you know you’ve got a problem with your Wi-Fi network

Part 9. Change the password of the Wi-Fi

Each Wi-Fi network router will give the opportunity to choose and change the password you have to let devices connect to your network. It’s important you try changing this because you never know if someone else has accessed your network and could be blocking your device. Here’s how it works;

1. Log onto your computer and open your Wi-Fi settings
2. Depending on the brand and method of your individual router, navigate to the Wi-Fi password settings menu
3. Change the password to something complicated using all available digits and characters
4. Save the password and restart the router to disconnect all devices
5. Now connect your Honor X9b to the router using the new password

Part 10. Reset network settings on Android

Just like the method above where you’ll be effectively resetting the network settings on your router, if this hasn’t worked, you’ll be able to reset the network settings on your Honor X9b, hopefully removing the bugs and allowing you to connect.

Here’s how you can do this easily on your Honor X9b;

1. From the home screen of your Honor X9b, open the Settings menu
2. Tap the Backup & Reset option
3. Tap the Reset Network Settings option
4. Tap the Reset Network option
5. If you need to, enter the PIN number or passcode for the Android device, and the Honor X9b device will confirm the reset has taken place
6. Reconnect your Honor X9b to your Wi-Fi network for the changes to take effect

Part 11. Clear partition cache in recovery mode

As you continue to use your Honor X9b, the partition cache will fill up with data your device needs and doesn’t need. However, by clearing your device’s partition cache, you can make clear up some space which should help your device have enough memory to connect to the internet.

1. Turn off your Honor X9b
2. Turn it on by holding down the power button, volume button, and home button
3. When your phone vibrates, let go of the Power button, but continue to hold the volume button
4. When a menu is displayed, use the volume buttons to navigate the menu
5. Select the Android System Recovery option, followed by Wipe Cache Partition
6. Restart your device and connect to the internet

Part 12. Reset factory settings

If worse comes to worst, another option you have is to factory reset your Honor X9b. As we’ve spoken about above, while using your phone from the day you started using it, your device will fill up with files and data which can become messy and causes bugs.

However, by factory resetting your device, you can start again from the factory default from which you first received it, ultimately clearing the bugs. Make sure you back up your device before proceeding because it will erase your personal files.

1. Open the Settings menu on your Honor X9b
2. Navigate to System > Advanced > Reset Options
3. Tap the Reset phone option, and enter your PIN code if required
4. Tap Erase Everything
5. Wait for your phone to complete the process
6. Restart your device and connect to the internet

safe & secure

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