7 Solutions to Fix Chrome Crashes or Wont Open on Motorola Moto G14 | Dr.fone

7 Solutions to Fix Chrome Crashes or Wont Open on Motorola Moto G14 | Dr.fone

Ariadne Lv13

7 Solutions to Fix Chrome Crashes or Won’t Open on Motorola Moto G14

Google Chrome is one of the most popular web browsers in the world. It is fast, secure, and easy to use. However, like any other app, it is not free from errors. Many users have reported that Chrome crashes or won’t open on their Motorola Moto G14. If you are also facing this issue, then you have come to the right place. In this article, we will discuss the reasons behind this problem and provide you with 7 solutions to fix Chrome crashes or won’t open on Motorola Moto G14.

Being one of the widely used browsers, Chrome is always our rescue whenever vital information is our need. Imagine, you launched Chrome for some urgent work and all of a sudden, got “Unfortunately Chrome has stopped” error. You re-opened it thinking about proper functioning of it now but to no avail. Does this situation sound familiar? Are you in a same problem as well? Fret not! We will discuss in this article why your Chrome is crashing on Android and the potential solutions to do away with the problem. Please read the article attentively and know what helps you best.

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Part 1: Too many tabs opened

One of the main reasons why Chrome keeps crashing could be the multiple opened tabs. If you keep open the tabs, it may slow down the performance of Chrome and the app will use RAM. As a result, it will obviously get stopped midway. Therefore, we suggest you to close the tabs which are opened. And once you do that, exit the app and then launch it again.

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Part 2: Too much memory used

When Chrome or any other app keeps running on the background, issues like “Unfortunately Chrome has stopped” are likely to occur. Moreover, the opened apps will eat the memory of your device. Hence, as the next solution, it is suggested that the Chrome should be closed by force quitting and then you need to try to launch it again to work. See if it works or still Chrome is not responding.

1. Simply tap on the Home button twice to get on the recent apps screen. Please note that the button may vary to reach the screen. Please check once and move accordingly.

2. Now simply swipe the app up/left/right (according to the Motorola Moto G14 device).

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3. The app will be force quit now. You can then start it again to check if thing get back to normal.

Part 3: Chrome cache overflowing

While using any app for long, the temporary files for those gets collected in the form of cache. And when cache is not getting cleared, one may face the freezing, crashing or sluggish apps. And this could also be the cause why your Chrome keeps stopping. Hence, the following steps will show you how to clear cache and make Chrome work as before.

1. Open “Settings” and go to “Apps & Notifications”.

2. Look for “Chrome” and tap on it.

3. Go to “Storage” and click on “Clear Cache”.

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Part 4: Exclude the issue of website itself

Most probably Chrome is not able to support the website you are trying to access. We doubt if the particular website you are making use of is the culprit and making Chrome keeps stopping. In such case, we would like to recommend you to make use of another browser and try to access the website from there. See if this works or not. If now, please follow the next solution.

Part 5: Android firmware corruption

Another reason why your Chrome has stopped could be the corrupted software. You can’t expect anything normal when your firmware corruption occurs and so in the case of Chrome. If this is the case, the re-flashing the stock ROM is the most recommended solution. And the best that can help you in this is none other than Dr.Fone - System Repair (Android) . Within one click, it vows to help users in flashing the ROM without any complications. Read the advantages offered by this tool.

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  • It works like a pro no matter what problem your device is stuck with.
  • More than 1000 types of Android devices are compatible with this tool.
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How to Use Dr.Fone - System Repair (Android) when Chrome is crashing on Android

Step 1: Install the Tool to Begin

Start downloading it from there. Install it once downloading is completed and open the tool. The main screen will show you some tabs. You need to hit on “System Repair” among those.

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Step 2: Get Android Device Connected

Now, you need to connect your Motorola Moto G14 with the computer using USB cord. When the Motorola Moto G14 device is connected successfully, click on the “Android Repair” option from the left panel.

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Step 3: Enter Details

On the following screen, you need to select the right phone brand, name model and enter career details. Check once to confirm and hit on “Next”.

Step 4: Download Firmware

Now, follow the steps displaying on the screen to enter the DFU mode. When you do this, click on “Next” and the program will download the firmware.

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Step 5: Repair the Issue

Once the firmware is downloaded, you will notice that the repairing process will start by the program. Wait until it gets finished and try to start Chrome again and you’ll surely get rid of the problem.

Chrome crashing fixed on Android

Part 6: File Downloading issue from Chrome

While you were trying to download from internet, the file didn’t download properly or it might get stuck and eventually crashing Chrome occurs. In such instances, many times, uninstalling and installing helps. Therefore, follow the steps below to uninstall and install Chrome and fix Chrome keeps stopping

  • Go to “Settings” and tap on “Apps”.
  • Select “Chrome” and tap on “Uninstall Updates”.

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  • Now, you need to re-install it from Play Store. From the “My Apps” section, tap on Chrome and update it.

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Part 7: Clashes between Chrome and system

Of still you are receiving “Unfortunately Chrome has stopped” pop-up, it might be because of the incompatibility between the Chrome and system. Maybe your device is not updated and therefore is at odds with the Chrome app. So, the last tip that we would like give you is to update your Motorola Moto G14. Following are the steps for it. Follow them and stop the Chrome crashing on Android issue.

  • Go to “Settings” and tap on “System”/”About Phone”/”About Device”.
  • Now, choose “Software Update”/”System Update” and your device will detect if there is any update present on your device. Proceed accordingly.

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How To Deal With the Motorola Moto G14 Screen Black But Still Works?

With the advance of technology over the years, many of us rely on smartphones to communicate, work, and play. As such, it can be pretty concerning when your device begins to act strange like your phone screen suddenly went blank.

phone screen is black but still works intro

Whether you’re using an iPhone or an Android device, you’ll eventually encounter a problematic symptom like this. Therefore, this article will explore what to do when your phone screen goes black. After exploring below, you’ll learn the common causes of why your phone screen went black and how to fix it. Read on below to learn more.

Part 1: Why Did My Motorola Moto G14 Screen Go Black but Still Works? Common Causes

Experiencing a cell phone blank screen is not exclusive to Android or iOS users. A phone screen not turning on happens all the time due to several factors that may or may not be out of your control. While they can be frustrating, here are some common causes you should know as to why your phone screen went black but still works.

A Drained Battery

The first thing that comes to mind when your phone screen suddenly goes black is you have a drained battery. Even though this is obvious, it’s still important to mention, as this is usually what most people encounter. To fix this problem, plug your smartphone into a charger and wait for your device to turn on again. If it works, then you just prevented a rather annoying experience.

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App Troubles

If your phone is working, but the screen is black, there’s also a high probability that you are having an isolated issue with a particular application. An app could be loading something, which often happens for streaming apps such as YouTube, Netflix, Prime, and more, especially if you have slow internet connectivity.

Software Issues

A potential reason why your phone screen went black but still works could be because of your smartphone’s software. This problem suggests that your Motorola Moto G14 is crashing, potentially freezing your device if not addressed immediately. If this is the cause, then your device is likely experiencing a critical system error, and you should directly try to reboot your phone.

Hardware Problem

If you dropped your phone, there’s a high chance the LCD connectors went loose due to the physical impact. If this happened to you, the phone might be working, but the screen is black due to the LCD cable dislodging. Another issue could be your phone got exposed to extreme temperatures. This can also cause a black screen but your phone is still on.

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Part 2: How To Fix Black Screen on Your Phone

Here are four valuable methods you should know on what to do when your phone screen goes black on your iPhone or Android smartphone to get them working again.

Method 1: Force Restart your Android/iOS Smartphone

If your phone screen is black but still works, force restarting it is the easiest way to fix it. The following are the detailed steps for both Android and iOS devices.

How to Force Restart your Android Device

Here is how you force restart an Android device when your phone screen doesn’t turn on.

Step 1: Press and hold the Power and Volume Down buttons simultaneously.

force restart android device

Step 2: Hold the same buttons until your device restarts, and display the phone’s logo.

How to Force Restart your iOS Device

If you own the latest iPhone models, here are the method of restarting it from iPhone 8 up to 14.

Step 1: Press and immediately release Volume Up. Next, press and immediately release Volume Down.

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Step 2: Press and hold Sleep/Wake until you see the Apple logo.

Note

If you own an iPhone 7, press and hold the Side button and Volume Down simultaneously until you see the apple logo.

Method 2: Uninstall or Update Outdated Applications

In some cases, your phone screen is black but still works because of installing incompatible apps on your iOS/Android device. If the installed app is frequently crashing, it may be the source of a blank cell phone screen. Uninstall the problem app to see if the black screen disappears or not.

### Method 3: Inspect the LCD Connectors

If your phone screen goes black but still works, you should inspect the logic board to the LCD screen to see if it has become disconnected. It is common for smartphones that often get dropped a few times. It’s best to plug the connectors back to regain your screen’s functionality.

However, this requires technical know-how. It’s better to seek help from a professional as you could risk causing more damage to your device if you don’t know what you’re doing.

Method 4: Perform a Factory Reset

If all the methods above did not solve your problem, the last resort you can take is to perform a Factory Reset. This method works on Android and iOS smartphones and erases all your data. It is the quickest way to try to fix why your phone screen went black. Here are the steps.

For Android Users

If you’re on Android, tap Settings > Backup and Reset. Tap on Factory data reset > Delete all to initiate the factory reset.

If you cannot do this, here’s how to perform a factory reset manually using Recovery Mode.

Note

The process of booting into Recovery Mode is not the same across all Android devices and depends on the manufacturer and model of your phone. Refer to your owners manual to see which method is the right one for your Motorola Moto G14.

Step 1A: Press and hold the Power button and Volume Down buttons simultaneously and continue holding until the screen starts.

Step 1B: For Android devices with a Home button, press and hold the Home button and the Power button and continue holding until the screen starts.

Step 1C: Press and hold the Power button as well as the Volume Up and Volume Down buttons simultaneously and continue holding until the screen starts.

android recovery mode 01

Step 2: Use the Volume buttons to navigate the choices and select Wipe data/factory reset and confirm your choice with the Power button.

android recovery mode 02

Step 3: Simply wait for the process to complete and wait for your Motorola Moto G14 to restart automatically.

F****or iOS Users

Step 1: For iOS users, meanwhile, tap Settings > General > Transfer or Reset iPhone.

Step 2: Next, choose Erase All Content and Settings. Check the list of items you want to remove.

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Step 3: Tap Continue and enter your iPhone passcode. A message warns you that the process will delete all media and data and reset all settings.

Step 4: Tap Erase iPhone to confirm. You’ll be asked to type in your Apple ID and password if Find My is active. Enter your password and tap Erase.

Part 3: How To Fix Black Screen Phone With an Alternative

If your phone screen went black but still works and doing the methods above did not solve the issue, you can use Wondershare Dr.Fone for iOS and Android as a last resort. It’s one of the most popular smartphone repair tools today, enabling you to fix all kinds of annoying scenarios. These include black screen, boot loop, white screen of death, bricked iOS or Android device, and more.

drfone system repair main program window

Key Features

Dr.Fone – System Repair for iOS and Android has fantastic features you can immediately take advantage of. Here are its key features below.

  • Fix all Android and iOS Problems in Minutes

Dr.Fone – System Repair can fix all kinds of issues on your Android/iOS, such as a black screen, white screen of death, screen freeze, boot loop, or recovery mode. All of this can be done within less than 10 minutes to save you precious time.

  • Supports up to 1000+ Android Smartphones and the latest iOS

All iOS versions, including the latest iOS 16 and iOS 16 beta, are fully supported by Dr.Fone – System Repair. The app handles all your smartphone issues without data loss to secure your info. On the other hand, if you own an Android, the app supports up to 1000+ Android smartphones, making it highly versatile for Android owners.


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Tech Specs

Dr.Fone – System Repair (Android)’s minimum system requirements for your computer are listed below.

Computer OS Android
Windows 11, 10, 8.1, 8, 7 Android 2.1 and up to the latest

Meanwhile, here are the system requirements for Dr.Fone – System Repair (iOS).

Computer OS iOS
Windows 11, 10, 8.1, 8, 7 Supports all iOS versions, including the latest iOS 16 and iOS 16 beta
macOS 12, 11, 10.15, 10.14, 10.13, 10.12, 10.11, 10.10, 10.9, 10.8

Pros and Cons

If you’re still undecided about Dr.Fone – System Repair, here are its pros and cons.

Pros

  • Fone – System Repair for iOS and Android has a clutter-free and beginner-friendly user interface. It’s easy to understand and use, so you can start immediately.
  • Both the iOS and Android versions finish the repair tasks within less than 10 minutes to save you time.

Cons

  • Each version for each OS is sold separately.
  • The free version works up to your device’s compatibility. Once you start the repair process, the app will ask you for a valid license key.

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How to Fix Black Phone Screen With Dr.Fone – System Repair

Here’s how to fix your phone screen with Dr.Fone – System Repair on iOS/Android.

Step 1: Download and install Dr.Fone – System Repair for iOS or Android. Next, open the program and connect your smartphone.

Step 2A (For iOS): Choose the correct model of your iPhone for the program to be able to download the appropriate firmware package.

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Step 2B (For Android): Click Start. On the next window, choose the Brand, Name, Model, Country, and Carrier of your smartphone, then click Next.

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Step 3: Follow the on-screen instructions provided on the main program window and wait for the repair process to complete.

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## Conclusion

Our increasing reliance on smartphones has led to amazing advancements in new technologies. However, lingering issues such as your phone screen not turning on or your phone screen being black but still working are ongoing problems to many. That’s why learning how to prevent these events is essential to take care of your smartphone.

Doing all the recommended methods above usually solves the case. If the different fixes don’t work for you, Dr.Fone – System Repair for iOS and Android can help resolve all your problems within less than 10 minutes. You can download it for free on Windows and Mac to test it yourself.

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Google Play Services Won’t Update? 12 Fixes are Here on Motorola Moto G14

Google Play Services is a crucial component of any Android device, responsible for supporting various Google apps and services. However, at times, users may encounter issues with updating Google Play Services, preventing them from accessing the latest features and security updates.

It’s pretty much annoying when you try to launch Google Play Services but it isn’t able to operate correctly. You get some of the notifications like Google Play Services won’t run unless you update Google Play Services. On the other hand, when you start to update Google Play Services, you stuck again with the error pop-ups, and Google Play Services won’t update. This can create a lot of chaos in one’s life. So, what action should one need to take in such a situation? Well! You needn’t rankle more as we will explore some of the causes and tips to fix the issue. Keep reading!

fix google play services wont update

Part 1: Causes for Google Play Services Won’t Update Issue

Before diving into the solutions, it’s essential to understand the potential causes of the Google Play Services update problem. Let’s talk about the causes without further ado.

  • 1. Incompatibility with Custom ROMs: Using a custom ROM on your Motorola Moto G14 can cause compatibility issues and prevent the installation of Google Play Services updates.
  • 2. Network connectivity issues: Poor or unstable internet connection can prevent the download and installation of updates.
  • 3. Insufficient storage space: When your device doesn’t have enough free space, it can hinder the installation of updates for Google Play Services.
  • 4. Excessive Installed Apps: a large number of installed apps on your device can exacerbate the update problem with Google Play Services.
  • 5. Cache Conflicts: Accumulated cache can lead to conflicts and cause issues with the updating process of “Google Play Services”.
  • 6. Outdated version of Google Play Store: If your device has an outdated version of the Google Play Store app, it may interfere with the update process for Google Play Services.
  • 7. Google Play Components: If certain components of Google Play Services are corrupted, it can contribute to update issues.

Part 2: One-Click Fix When Google Play Services Won’t Update

For those seeking a quick and effortless solution, several third-party tools offer one-click fixes for the Google Play Services update problem. These tools automate the update process, ensuring that you have the latest version of Google Play Services installed. However, it is crucial to use reputable and trusted tools to avoid potential security risks.

If you cannot update Google play services by the reason of custom ROM incompatibility or Google Play component corruption, there is a serious need of repairing firmware then. And to repair Android firmware, one of the expert ways is Dr.Fone - System Repair (Android) . This professional tool vows to bring your Motorola Moto G14s back to normal by fixing the issues with ease. Here are the advantages of this tool.

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Android repair tool to fix Google Play Services not updating

  • A completely user-friendly tool where no technical skills are needed.
  • All Android models are easily supported.
  • Any kind of Android issue like black screen , stuck in boot loop , Google play services won’t update, or app crashing can easily be resolved with these.
  • Full security is promised with the tool so there’s no need to worry about harmful activities like viruses or malware.
  • Trusted by a lot of users and carries a high success rate.

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How to Fix Google Play Services can’t be installed using Dr.Fone - System Repair (Android)

  • Step 1: Install the Software

Initiate the process of downloading the software on your computer. Now, click on “Install” button and go along with the installation procedure. Click on “System Repair” option from the Toolbox window.


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  • Step 2: Device Connection

Now, taking the assistance of an original USB cable, connect your Motorola Moto G14 to the PC. Then hit on “Start”.

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  • Step 3: Check the Information

You will notice the next screen which asks for some information. Please ensure to choose the correct device brand, name, model, career, and other needed details. Click on “Next” after this.

google play services not updating - enter details and fix

  • Step 4: Download Mode

You will now see some instructions on your PC screen. Just follow those according to your device. And then your device will boot in Download mode. Once done, hit on “Next”. The program will now download the firmware.

enter download mode

  • Step 5: Repair the Problem

When the firmware is downloaded completely, the program will automatically start getting fixed the issue. Wait for a while until you get the notification of the process completion.

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Part 3: 10 Common Fixes When Google Play Services Won’t Update

Method 1. Restart your Android and try to update again

In most cases, restarting the Motorola Moto G14 device can simply do the trick. When you restart the Motorola Moto G14 device, most of the issues get eliminated making the Motorola Moto G14 device perform better than before. Also, it is all about RAM. While you restart your device, the RAM gets cleared. As a result, the apps work properly. So, in the first place, we would like you to restart your Motorola Moto G14 when you cannot update Google Play Services. Once restarted, try to update again and see if the results are positive.

Method 2. Uninstall Google Play Services Updates and Reattempt the Update

Uninstalling previous Google Play Services updates resolves conflicts and errors, often addressing the issue of updates. This process clears potential obstacles, enabling a successful update of Google Play Services. Here’s how you can do it:

  1. Open your device’s “Settings.”
  2. Scroll down and select “Apps” or “App Manager.”
  3. Locate and tap on “Google Play Services.”
  4. Depending on your device and Android version, you might need to tap on “App info” or “Storage.”
  5. Look for the option to “Uninstall updates.” This will revert Google Play Services to its original version.
  6. Confirm the action when prompted.
  7. Once the updates are uninstalled, go back to the Google Play Store.
  8. Search for “Google Play Services” using the search bar at the top.
  9. If an update is available, you’ll see the option to “Update.” Tap on it to start the update process.
  10. After the update is complete, restart your device to ensure the changes take effect.

Method 3. Update Google Play Store

Ensure that you have the latest version of the Google Play Store app installed on your device. Open the Play Store, go to Settings, and check for updates. Updating the Play Store can often resolve compatibility issues with Google Play Services updates.

Method 4. Google account and re-add it

Go to your device’s Settings, select Accounts or Users, and remove your Google account. Restart your device and add the account again. This process can refresh the connection and resolve update issues.

Method 5. Uninstall unnecessary apps

As we mentioned above, due to a lot of apps being installed at the same time, the issue can crop up. And hence, if the above solution didn’t help, you can try to uninstall the apps that you don’t need currently. We hope this works. But if not, you can go to the next fix.

Method 6. Clear Google Play Services cache

If still you cannot update Google Play Services, clearing cache can solve your problem. We also stated this in the beginning as the reason. If you don’t know, cache holds the app’s data temporarily so that it can remember the information when you next open the app. Many times, old cache files get corrupted. And clearing cache can also help in saving storage space on your device. For these reasons, you need to clear cache of Google Play Services to get rid of the problem.

Here is how to clear Google Play Services cache:


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  • Launch “Settings” on your phone and go to “Apps & Notifications” or “Application” or “Application Manager”.
  • Now, from all the apps’ list, choose “Google Play Services”.
  • On opening it, tap “Storage” followed by “Clear Cache”.

Method 7. Boot into download mode to clear cache of whole phone

If unfortunately, things are still the same, we would like to recommend you wipe the cache of the whole device to fix the issue. This is an advanced method to solve issues and is helpful when the Motorola Moto G14 device is facing any flaws or malfunctions. For this, you need to go to the download mode or recovery mode of your device. Every device has its own steps for this. Like in some, you need to simultaneously press the “Power” and “Volume Down” keys. While in some, the “Power” and both “Volume” keys work.

This is how it works when Google Play Services can’t be installed on your device:

google play services not installing - wipe cache

  • Turn off the Motorola Moto G14 device to begin with and then follow the steps for recovery mode.
  • On the recovery screen, use the “Volume” buttons for scrolling up and down and go to “Wipe cache partition”.
  • To confirm, press the “Power” button. Now, the Motorola Moto G14 device will begin to wipe the cache.
  • Hit reboot when asked and the Motorola Moto G14 device will now be rebooted finishing the issue.

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Method 8. Check your Android storage

Generally speaking, Google Play Services can update automatically in the background. But if there is not enough storage on your Android, the automatic update may fail, so check your android space.

Method 9. battery optimization

Some devices aggressively optimize battery usage, which can interfere with the background processes required for updating Google Play Services. Disable battery optimization for Google Play Services in the Motorola Moto G14 device’s Settings to ensure uninterrupted updates.

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Method 10. Check date and time settings

Sometimes, incorrect date and time settings on your device can cause conflicts with Google Play Services updates. Ensure that your device’s date and time are set correctly and set to automatic. Follow the steps below to set the date and time on your android correctly.

set correct date and time

  • Open “Settings” and go to “General Management”.
  • Click “Date & time” and then enable “Automatic date & time”. Or you can disable and re-enable it.

Method 11. Factory Reset your Android

As a final measure, if everything went in vain, you can perform a factory reset on your device. This method will wipe away all your data while performing and make the Motorola Moto G14 device go to factory state. Please ensure to keep backing up your important data if you are going to take the help of this method.

The steps are:

google play services not installing - reset factory settings

  • Open “Settings” and go to “Backup & Reset”.
  • Choose “Factory Reset” followed by “Reset Phone”.

FAQs about Google Play Services

To provide further clarity, here are some frequently asked questions about Google Play Services:

1. What is Google Play Services?

Google Play Services is a background service on Android devices that provides essential functionality and support for various Google apps and services. It includes features like authentication, push notifications, location services, and more, enabling seamless integration and enhanced performance for Google apps.

2. Why is it important to keep Google Play Services updated?

Keeping Google Play Services updated is crucial for several reasons. It ensures compatibility with the latest versions of Google apps, improves app performance, and enhances security. Updates often introduce new features, bug fixes, and optimizations, providing a better user experience and access to the latest advancements offered by Google.

3. Can I uninstall Google Play Services?

No, Google Play Services cannot be uninstalled as it is a core system component required for the proper functioning of Google apps and services. Removing or disabling it can lead to malfunctions and render many Google apps non-functional. However, you can disable specific permissions or clear its cache and data if troubleshooting issues related to Google Play Services.

4. How can I check the version of Google Play Services on my device?

To check the version of Google Play Services on your Motorola Moto G14, follow these steps:

  • Step 1. Open the Google Play Store app.
  • Step 2. Tap on the menu icon (three horizontal lines) in the upper-left corner.
  • Step 3. Scroll down and select “Settings.”
  • Step 4. Scroll to the bottom and find the “Play Store version” or “Play Services version”. The number displayed indicates the version of Google Play Services installed on your device.

5. Why is my device not compatible with the latest version of Google Play Services?

There can be several reasons why a device is not compatible with the latest version of Google Play Services. It could be due to hardware limitations, an outdated Android operating system version, or the Motorola Moto G14 device no longer receiving official software updates. Compatibility requirements can change with newer versions of Google Play Services, and older devices may not meet the necessary criteria to support the latest updates.

Conclusion

Encountering difficulties when updating Google Play Services can be frustrating, but with the right approach, these issues can be resolved. By understanding the causes and implementing the suggested fixes outlined in this guide, you can overcome the Google Play Services update problem. Remember to prioritize storage space, ensure a stable internet connection, and keep your apps and system components up to date. By doing so, you can enjoy the full functionality of Google Play Services and benefit from the latest features and security enhancements.


  • Title: 7 Solutions to Fix Chrome Crashes or Wont Open on Motorola Moto G14 | Dr.fone
  • Author: Ariadne
  • Created at : 2024-07-30 07:59:59
  • Updated at : 2024-07-31 07:59:59
  • Link: https://howto.techidaily.com/7-solutions-to-fix-chrome-crashes-or-wont-open-on-motorola-moto-g14-drfone-by-drfone-fix-android-problems-fix-android-problems/
  • License: This work is licensed under CC BY-NC-SA 4.0.
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