7 Solutions to Fix Error Code 963 on Google Play Of Honor 90 | Dr.fone

7 Solutions to Fix Error Code 963 on Google Play Of Honor 90 | Dr.fone

Ariadne Lv13

7 Solutions to Fix Error Code 963 on Google Play Of Honor 90

People are increasingly complaining about Google Play Error Codes which pop-up during downloading, installing or updating an App via Google Play Store. Amongst these, the most recent and common one being Error Code 963.

Google Play Error 963 is a typical error which shows up not only when you try to download and install an App but also during App update.

Error 963 cannot be attributed to a particular App or its update. It is a Google Play Store error and is experienced by Android users across the world.

Error Code 963, just like any other Google Play Store errors, is not something difficult to deal with. It’s a minor glitch which can be fixed easily. There is no need to worry or panic if you see Error 963 on Google Play Store preventing your favorite App from downloading or updating.

Read on to find out more about the Google Play Error 963 and best ways to fix it.

Part 1: What is Error Code 963?

Error 963 is a common Google Play Store error which basically hinders Apps from downloading and updating. Many people get worried when Error Code 963 does not let them install new Apps or update existing ones. However, please understand that Google Play Error is not such a big deal as it may sound and can be overcome easily.

Error 963 pop-up message reads as follows: “cannot be downloaded due to an error (963)” as shown in the image below.

cannot download app

A similar message shows up even while you are trying to update an App, as shown in the screenshot below.

can't update app

Error Code 963 is basically an outcome of data crash which mostly is seen in cheaper smartphones. There might another reason for Error 963 preventing Apps from downloading and updating, which is Google Play Store Cache being corrupted. People also speculate SD Card related issues as many-a-times external memory enhancer chips do not support large Apps and their updates. Also, Error 963 is very common with HTC M8 and HTC M9 smartphones.

All these reasons and more can handle with ease and you can continue to use Google play services smoothly. In the following segment, we will discuss various fixes to cure the problem to enable to you download, install and update Apps on your device normally.

Part 2: Easiest solution to fix Error Code 963 on Android

When it comes to the most convenient solution to fix error 963, Dr.Fone - System Repair (Android) cannot be missed. It is the most productive program that covers a wide range of Android issues. It ensures full safety while performing and one can fix the Android issues in a hassle-free way.

Dr.Fone - System Repair (Android)

One click to fix Google Play error 963

  • The tool is recommended for its higher success rate.
  • Not just Google Play error 963, it can fix a large number of system issues including app crashing, black/white screen etc.
  • It’s considered as the first tool that offers one-click operation for Android repairing.
  • There’s no technical expertise needed to use this tool.

4,997,014 people have downloaded it

This section will provide you the tutorial guide for how to fix error code 963.

Note: Before moving to solve the error 963, we would like to inform you that the process may result in wiping away your data. And therefore, we suggest you to make backup of your Honor 90 prior to fixing this Google Play error 963.

Phase 1: Connecting and preparing the Honor 90 device

Step 1 – To begin fixing error 963, run Dr.Fone after downloading and installing it on your PC. Now, pick out the ‘System Repair’ tab from the main screen. Thereupon, with the help of a USB cable, make connection between your Honor 90 and PC

fix google play error 963 using repair tool

Step 2 – On the left panel, you’re supposed to choose ‘Android Repair’ and then click the ‘Start’ button.

select the android repair option

Step 3 – On the following screen, you need to choose the appropriate details for your device like the name, brand, model, country/region etc. Later, go for warning confirmation and hit ‘Next’.

device references selected

Phase 2: Taking Android device in Download mode for repairing

Step 1 – It is essential to get your Honor 90 or tablet entered in Download mode. For this, following are the steps to be taken:

If the Honor 90 device contains Home button:

  • Turn the Honor 90 device off and then keep holding the ‘Power’, ‘Volume Down’ and ‘Home’ buttons altogether for about 10 seconds. Next, release them all and push the ‘Volume Up’ key. This way, your device will enter the Download mode.

fix google play error 963 on android with home key

If the Honor 90 device contains no Home button:

  • Switch off your phone/tablet and press the ‘Volume Down’, ‘Bixby’ and ‘Power’ buttons for 10 seconds. Leave the buttons and then press the ‘Volume Up’ button for entering download mode.

fix google play error 963 on android without home key

Step 2 – Press the ‘Next’ button and then the program will commence the firmware downloading.

firmware downloaded

Step 3 – Upon successful downloading and verification of the firmware, the process of Android device repairing will begin automatically.

start the fixing process

Step 4 – Within a while, the Google play error 963 will be vanished.

make the fix google play error 963 disappear on android

Part 3: 6 Common Solutions to fix Error Code 963

fix Error Code 963

Since there is no specific reason for Error Code 963 to occur, similarly there is no one solution to the problem. You may use any one of them below or try them all to never see Error Code 963 on your device.

1. Clear Play Store Cache and Play Store Data

Clearing Google Play Store Cache and Data basically means keeping Google Play Store clean and free from trouble-making data stored in respect of it. It is advisable to carry out this process regularly to prevent Errors like Error Code 963 from occurring.

Follow the steps given below to fix  Error Code 963:

Visit “Settings” and select “Application Manager”.

Application Manager

Now select “All” to see all downloaded and built-in Apps on your device.

Select “Google Play Store” and from the options that appear, tap on “Clear Cache” and “Clear Data”.

Clear Data

Once you are done clearing Google Play Store Cache and Data, try to download, install or update the App facing Google Play Error 963 again.

2. Uninstall updates for Play Store

Uninstalling Google Play Store updates is an easy and quick task. This method is known to have helped many as it brings back the Play Store to its original state, free from all updates.

Visit “Settings” and select “Application Manager”.

select “Application Manager”

Now select “Google Play Store” from “All” Apps.

select “Google Play Store”

In this step, click on “Uninstall Updates” as shown below.

Uninstall Updates

3. Shift the App from SD Card to device’s memory

This method is strictly for certain Apps which cannot be updated because they are stored on an external memory card, i.e., SD Card. Such memory enhancing chips do not support large Apps and due to a shortage of space prevents them from updating. It advisable to move such Apps from the SD Card to the Honor 90 device’s internal memory and then try to update it.

Visit “Settings” and select “Apps”.

select “Apps”

From “All” Apps click on the App which is unable to update.

Now click on “Move to Phone” or “Move to internal storage” and try to download its update again from the Google Play Store.

“Move to internal storage”

Try updating the App now. If the Apps’s update does not download even now, DO NOT worry. There are three more ways to help you.

4. Unmount your external Memory Card

Error Code963 may also occur due to an external memory chip used in your device to enhance its storage capacity. This is very common and can be dealt with by unmounting the SD Card temporarily.

To unmount your SD Card:

Visit “Settings” and keep scrolling downwards.

Now select “Storage”.

From the options that appear, select “Unmount SD Card” as explained in the screenshot below.

select “Unmount SD Card”

Note: If the App or its update downloads successfully now, do not forget to mount the SD Card back.

5. Remove and Re-add your Google account

Deleting and re-adding your Google account in might sound a little tedious but it does not take much of your precious time. Moreover, this technique is very effective when it comes to fixing Error  Code 963.

Carefully follow the steps given below to remove and then re-add your Google account:

Visit “Settings”, under “Accounts” select “Google”.

Select your account and from the “Menu” select “Remove account” as shown below.

select “Remove account”

Once your account is removed, follow the steps given hereunder to add it back again after a few minutes:

Go back to “Accounts” and select “Add Account”.

select “Add Account”

Select “Google” as shown above.

In this step feed in your account details and your Google account will be configured once again.

6. Special technique for HTC users

This technique is specially crafted fro HTC smartphone users who frequently face Google Play Error 963.

Follow the step-by-step instructions given below to uninstall all updates for your HTC One M8 Lock Screen App:

Visit “Settings” and find “HTC Lock Screen” under “Apps”.

Now click on “Force Stop”.

In this step, Click on “Uninstall Updates”.

This remedy is as simple as it sounds and has helped many HTC users to get rid of Error 963.

Google Play Errors are a very common phenomenon these days, especially Error Code 963 which usually occurs in the Google Play Store when we try to download, install or update an App. There is no need to worry if you see Error Code 963 pop-up on your screen as your device and its software are not to be blamed for Error 963 to suddenly surface. It is a random error and can be fixed easily by you. You do not need any technical assistance to deal with the issue. All you need to do is follow the steps introduced in this article to use Google Play Store and its services smoothly.

4 Solutions to Fix Unfortunately Your App Has Stopped Error on Honor 90

We often find people complaining, “Unfortunately Youtube has stopped”, “Unfortunately the internet has stopped” or “Unfortunately Netalpha has stopped”. An error that causes Apps to randomly stop working is experienced by users daily. This is a strange error as it occurs while you are using an App, and it suddenly stops working or crashes. You are brought back from the App screen to the Home Screen of your device with an error message saying: “Unfortunately, it has stopped working.”

Unfortunately,has stopped working

Apps not working or stopped while working, such as unfortunately Netalpha has stopped or unfortunately the internet has stopped, is a very confusing error because one moment your App is running smoothly and the next moment it shuts down automatically with an error message. Unfortunately, Youtube has stopped working, Netalpha has stopped. Unfortunately, the internet has stopped, and many more such examples of Apps stopping while working normally are witnessed by users all over the world, and they are constantly on a lookout for solutions to fix such an error.

Read on to find out why exactly your App stops working suddenly and 3 of the best and most effective ways to tackle the problem.

Part 1: Why your App stops working suddenly?

Unfortunately, Youtube has stopped; unfortunately, Netalpha has stopped working, etc. are error messages that pop-up now and then while using Apps on Android mobile devices. It is important to understand that such errors are not App/Apps specific and may occur to any App/Apps. There is no one specific App or genre of Apps that face this problem.

The reason behind unfortunately internet has stopped or any other App which experiences such a glitch in data crash. A data crash is not a serious problem and only means a situation wherein an App, OS, or software stops working normally and exits abruptly. This may happen due to various reasons such as unstable internet connection, both cellular and WiFi. Another reason for Apps to stop working could be corrupted Cache files, which have not been cleared in a long time.

Many users also feel that incomplete or improper installation may cause the App to crash and stop working suddenly.

There may be many more reasons for them; unfortunately, App has stopped error to show up, but no one reason can be blamed for it.

Therefore it is important for us to carefully examine the problem and choose from the solutions given below to fix Unfortunately, Youtube has stopped; unfortunately, Netalpha has stopped; unfortunately, the internet has stopped and many other similar unfortunately App has stopped working errors.

Part 2: A One-Click Fix to ‘Unfortunately App has Stopped’

Fortunately, while this is an annoying problem that stops you from doing what you’re doing, the best way to eliminate this error is simply to repair the data glitch, thus preventing it from happening.

The easiest solution is to use a software application known as Dr.Fone - System Repair , a specialist piece of programming designed to help you fix your devices as quickly as possible.

If this sounds like the option you need to alleviate your, unfortunately, YouTube has stopped errors; this is how to use it.

How to Use Dr.Fone -Repair to Fix Unfortunately App has Stopped Error

Note: Please note that using this solution may rewrite and repair all data on your phone, meaning there is the potential to lose data during the process. Make sure you back up your device before continuing.

Step #1 - Acquire the Software

Head over to the Dr.Fone - System Repair website and download the software to your Mac or Windows computer.

Step #2 - Connect Your Android Device

Launch Dr.Fone and click the System Repair option from the main menu. Now connect your Honor 90 using the official cable.

fix unfortunately youtube has stopped or other app stopping

From the next menu, select the ‘Android Repair’ option and press ‘Start’.

start to fix app stopping

Step #3 - Input Information & Repair

Tap in your phone information. This is to make sure your device is repaired correctly while minimizing the risk of bricking your device.

select device info

Follow the on-screen instructions on how to then boot your Honor 90 in Download mode.

fix app stopping in download mode

Once booted, the software will verify your firmware and start repairing your device. Make sure your phone stays connected throughout the process, and you’ll be ready to go and your ‘unfortunately the internet [or another app] has stopped’ error should be erased!

Internet stopping fixed

This could take some time, depending on your internet connection and speeds, so be mindful that everything stays connected.

Part 3: Fix your App has unfortunately stopped by clearing App Cache

Herein we bring to you 3 of the most effective remedies to combat the; unfortunately, App has stopped error, which has helped many users facing similar problems.

First among these is to clear the App’s cache. Clearing App Cache to fix Unfortunately Youtube has stopped, and such errors are very popular as it cleans your App/Apps by wiping off data that has been stored due to constant App usage, and it makes the App/Apps as good as new. It is advised to all users to clear the App cache regularly for Apps to function better.

Follow the steps given below to learn how to clear App cache:

• Visit “Settings”  to find an option named “Apps”.

Apps

• Tap on “Apps” and look for the App which has suddenly stopped.

• Click the App name, say, for example, “Youtube” by scrolling down in “All” Apps.

All

• From the options that appear, tap on “Storage” and then on “Clear cache” as shown below.

Clear cache

Clearing App cache is always a good idea as it prevents any errors which may be caused due to the cache being corrupt or too full. This method is likely to help you, but if the problem persists, read on to find out about 2 more solutions.

Part 4: Fix your App has unfortunately stopped by the fresh installation

Sometimes, unfortunately, Youtube has stopped; unfortunately, the internet has stopped, and such errors are caused due to improper or inappropriate App installation. It is mandatory to completely download the App from the Google Play Store and use it after it is successfully installed on your device.

Firstly, to uninstall all an existing App from your device, follow the instructions given hereunder:

• Visit “Settings” and search for “Application Manager” or “Apps”.

Application Manager

• Select the App you wish to uninstall, say, for example, “Messenger”.

• From the options that appear before you, click on “Uninstall” to delete the App from your device.

Uninstall

You may also uninstall an app directly from the Home Screen (only possible in certain devices) or the Play Store.

To re-install the App, visit Google Play Store, search for the App name and click on “Install”. You will also find the deleted App in “My Apps and games” on your Play store.

This method has helped many and will be useful to you too. So don’t hesitate to try it. It may sound tedious and time-consuming, but it hardly takes 5 minutes of your time.

Part 5: Fix your App has unfortunately stopped by factory reset

Factory Reset must be used only when nothing else works. Please remember to take a back-up of all your data and contents on the cloud or an external memory device, such as a pen drive before adopting this method because the one you perform a factory reset on your device, all media, contents, data and other files are wiped out, including device settings. Do remember to back up the data on an Android device before performing a factory reset.

Follow the step-by-step explanation given below to factory reset your device to fix Unfortunately Youtube has stopped; unfortunately, the internet has stopped working and similar errors:

• Visit “Settings” by clicking the settings icon, as shown below.

Visit “Settings”

• Now select “Backup and Reset” and move on.

select “Backup and Reset”

• In this step, select “Factory data reset” and then “Reset Device”.

• Finally, tap on “ERASE EVERYTHING” as shown below to Factory Reset your device.

tap on “ERASE EVERYTHING”

Note: Once the factory reset process is complete, your device will automatically restart and you will have to set it up once again.

Errors such as unfortunately, Youtube has stopped, unfortunately, Netalpha has stopped, unfortunately, the internet has stopped working and so on are very common these days. They disrupt the normal functioning of an App/Apps and prevent you from using the App/Apps smoothly. Unfortunately, App has stopped error is not a serious problem and does not mean there is a problem with the App, your Android OS version, or your handset. It is a random error which occurs due to various reasons in a given situation. If you experience such an error while sign in your favorite App/Apps, DO NOT panic as unfortunately, App has stopped error can be fixed easily. All you need to do is be patient with the App’s software and not try to launch it again and again once it crashes, and an error message pops-up. Just follow the methods listed and explained in detail in the previous segments to solve the problem of unfortunately App has stopped.

Honor 90 Camera Not Working Unexpected Error? Fix It Now

For all its glory and goodness, the Android OS often has its users pulling their hair in frustration at just how buggy the OS can be at times. So, if you’re having one of those days today, we are here to help. Camera app is one of the most used apps on smartphones today. People only launch the app when they want to take a photo, for everything else there’s a dedicated photo gallery app. What happens when you launch the camera app only to realize it threw an error and you missed your photo moment? Don’t throw the phone, not yet. Let us help you out.

camera not working error in android

Part I: Why Is Android Camera Not Working?

There are a few reasons why the camera app is not working on your Honor 90.

Low Memory

Camera app does rely heavily on system resources, so in case you have too many apps open and for some reason the OS is not able to manage the resources appropriately for the camera app to function as it should, you will get a camera error.

Low Storage

The camera app needs storage space to save the photos it takes. So, in case your phone is running low on storage space, the camera app would likely malfunction as it would have no way to store the photos it would be taking.

General Bugs And Glitches

OS bugs and general glitches within the OS and the camera app can cause camera not working issue anytime during everyday operation. This is part and parcel of any technology.

Hardware Issues

In the rarest cases, there might have developed an actual hardware issue with the camera system on your Honor 90. The likely culprit is misuse and abuse, such as a dropped phone or maybe the phone was too hot for extended periods of time, causing hardware issues.

Part II: How To Fix Android Camera Not Working Issue?

So, how to get the Android camera not working problem solved? There are a few ways you can try fixing the camera not working issue on your Honor 90 right where you are, without needing to take the Honor 90 device to the manufacturer’s service center.

II.I: Restart The Handset

One of the first things to do any time an app or your phone or tablet does not work like it should, restarting the Honor 90 device refreshes everything just enough to resolve most commonly occurring issues.

restarting android handset

Use the power button on your smartphone to restart your Android handset and see if this resolves the issue.

II.II: Close And Relaunch The Camera App

If the camera app (or any app for that matter) has been in the background for a while and then it is brought to the foreground, there are always chances of it crashing for any reason, or not working as expected. So, closing the app completely and relaunching it is recommended.

Step 1: Launch the app switcher on your specific Android device the way your device manufacturer suggests you to. Usually, it is a swipe up and hold gesture to get into the app switcher.

closing apps in app switcher

Step 2: Next, you can choose to close just the camera app or, better yet, close all apps by tapping the Close All button. Flicking any app upwards (quick upward swipe) is how you close an app. If there is no Close All button anywhere, repeat the gesture for all open apps.

II.III: Check App Permissions

These days, thanks to strides in the privacy initiatives, apps need permissions before they can function the way they do. Most of the times, apps such as camera do have the necessary permissions, but sometimes it is possible that the permissions are set incorrectly. To check if the camera app has the requisite permissions, do the following:

Step 1: Go to Settings > Apps > Camera > Permissions.

camera permissions check android

Step 2: Tap Camera.

set camera permissions android

Step 3: See if the selected option is Allow Only While Using This App. If not, select it.

II.IV: Clear The Camera App Cache

Clearing the camera app cache is sometimes helpful. To do that:

Step 1: Go to Settings > Apps > Camera and tap Storage Usage.

clear camera app cache

Step 2: Tap Clear Cache.

clear camera app cache android

The camera app is closely tied to the photo gallery app that comes baked in into Android OS. That is because photos that the camera app takes are stored in the photo gallery app. Consequently, if there were any issues in the photo gallery app, that could lead to the camera app not working on Android problem. Here’s how to clear the photo gallery app cache:

Step 1: Go to Settings > Apps > Photos > Storage Usage.

clear photo gallery app cache

Step 2: Tap Clear Cache.

II.VI: Check For App Updates

This does not happen always, but sometimes, with known bugs and issues, there may be an update released that fixes those bugs and issues that prevent some users from using a given app reliably. Checking for updates is a good step to make sure that your camera app is updated to the latest version possible.

Step 1: Go to Play Store and tap your profile picture on the right.

google play store app updates

Step 2: Tap Manage Apps and Device.

check for app updates play store

Step 3: If there are updates available, Tap Update All to update all apps.

II.VII: Cool The Phone Down

We do not realize the immense power that is packed into the thin smartphone form factor these days. If you have been using the phone to video chat for a while now, you might not realize that the phone has become hot, especially if you are using a desk stand. Same for shooting high-resolution videos; the phone does get quite hot shooting high-resolution videos.

If this is the case, close all apps and let the phone cool down. You might even want to shut the phone off to help cool it faster.

II.VIII: Nudge The Camera System

You may want to tap your camera system (the lenses and surrounding area) gently to see if that gets the camera working. In case it did, this is indicative of a hardware issue, and you should get it checked at the service center at your earliest convenience.

II.IX: Fix Android Camera Not Working Issue In One Click (With Dr.Fone)

Now, if the above fixes have not worked, you might want to repair your Android OS once before you make that appointment with the service centre. And, we have just the app to help you fix your camera not working on Android problem quickly.

Wondershare Dr.Fone is a multi-module app that works on both Windows and macOS and is the only app you will ever need to resolve nearly all of your smartphone and tablet issues that you are likely to encounter. Need to take backups? Dr.Fone Phone Backup has you covered with the ability to take and restore even selective backups, and to any location such as your computer or an external disk as well. Want to transfer WhatsApp chats to a new phone? Use WhatsApp Transfer to do just that! Bought a new phone? Use Phone Transfer to transfer contents from old phone to new, and then use Dr.Fone Data Eraser to securely wipe your old phone before giving it away!

Today, we will use Dr.Fone’s System Repair (Android) module to fix Android camera not working issue quickly.

Download Dr.Fone here.

safe Downloadsafe & secure

Step 1: Launch Dr.Fone app on your PC or Mac.

wondershare drfone on windows

Step 2: Click System Repair module and then Android.

drfone system repair for android

Step 3: For now, don’t bother with the scenarios given and click Start to go to the next screen.

drfone system repair android

Step 4: Your Android device will be detected by Dr.Fone. If anything seems incorrect, use the dropdown options to change it, and click Next.

android system repair drfone

Step 5: Your phone needs to be put into Download mode before it can be repaired. Follow the instructions shown onscreen and click Next.

set phone in download mode

Step 6: Dr.Fone automatically downloads the most recent firmware for your device and when it is ready, waits for your input. Click Fix Now to start the repair process.

fix android camera not working

Step 7: You will need to enter a 6-digit code (digit zero, six times – 000000) to confirm and begin the repair process.

confirm android firmware repair drfone

When the repair is complete, Dr.Fone shows the final screen as below:

fix android camera not working with drfone

safe Downloadsafe & secure

Conclusion

The camera app on your smartphone is one of the most important apps you use. This is not a game; this is an app that makes previous memories possible for you. So, when you get any of those incorrigible errors that are impossible to make sense of, what do you do? This guide gives you 9 fixes to fix Android camera not working error quickly and easily.


Also read:

  • Title: 7 Solutions to Fix Error Code 963 on Google Play Of Honor 90 | Dr.fone
  • Author: Ariadne
  • Created at : 2024-05-20 09:03:27
  • Updated at : 2024-05-21 09:03:27
  • Link: https://howto.techidaily.com/7-solutions-to-fix-error-code-963-on-google-play-of-honor-90-drfone-by-drfone-fix-android-problems-fix-android-problems/
  • License: This work is licensed under CC BY-NC-SA 4.0.