7 Solutions to Fix Error Code 963 on Google Play Of Honor Magic 6 Pro | Dr.fone

7 Solutions to Fix Error Code 963 on Google Play Of Honor Magic 6 Pro | Dr.fone

Ariadne Lv13

7 Solutions to Fix Error Code 963 on Google Play Of Honor Magic 6 Pro

People are increasingly complaining about Google Play Error Codes which pop-up during downloading, installing or updating an App via Google Play Store. Amongst these, the most recent and common one being Error Code 963.

Google Play Error 963 is a typical error which shows up not only when you try to download and install an App but also during App update.

Error 963 cannot be attributed to a particular App or its update. It is a Google Play Store error and is experienced by Android users across the world.

Error Code 963, just like any other Google Play Store errors, is not something difficult to deal with. It’s a minor glitch which can be fixed easily. There is no need to worry or panic if you see Error 963 on Google Play Store preventing your favorite App from downloading or updating.

Read on to find out more about the Google Play Error 963 and best ways to fix it.

Part 1: What is Error Code 963?

Error 963 is a common Google Play Store error which basically hinders Apps from downloading and updating. Many people get worried when Error Code 963 does not let them install new Apps or update existing ones. However, please understand that Google Play Error is not such a big deal as it may sound and can be overcome easily.

Error 963 pop-up message reads as follows: “cannot be downloaded due to an error (963)” as shown in the image below.

cannot download app

A similar message shows up even while you are trying to update an App, as shown in the screenshot below.

can't update app

Error Code 963 is basically an outcome of data crash which mostly is seen in cheaper smartphones. There might another reason for Error 963 preventing Apps from downloading and updating, which is Google Play Store Cache being corrupted. People also speculate SD Card related issues as many-a-times external memory enhancer chips do not support large Apps and their updates. Also, Error 963 is very common with HTC M8 and HTC M9 smartphones.

All these reasons and more can handle with ease and you can continue to use Google play services smoothly. In the following segment, we will discuss various fixes to cure the problem to enable to you download, install and update Apps on your device normally.

Part 2: Easiest solution to fix Error Code 963 on Android

When it comes to the most convenient solution to fix error 963, Dr.Fone - System Repair (Android) cannot be missed. It is the most productive program that covers a wide range of Android issues. It ensures full safety while performing and one can fix the Android issues in a hassle-free way.

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One click to fix Google Play error 963

  • The tool is recommended for its higher success rate.
  • Not just Google Play error 963, it can fix a large number of system issues including app crashing, black/white screen etc.
  • It’s considered as the first tool that offers one-click operation for Android repairing.
  • There’s no technical expertise needed to use this tool.

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This section will provide you the tutorial guide for how to fix error code 963.

Note: Before moving to solve the error 963, we would like to inform you that the process may result in wiping away your data. And therefore, we suggest you to make backup of your Honor Magic 6 Pro prior to fixing this Google Play error 963.

Phase 1: Connecting and preparing the Honor Magic 6 Pro device

Step 1 – To begin fixing error 963, run Dr.Fone after downloading and installing it on your PC. Now, pick out the ‘System Repair’ tab from the main screen. Thereupon, with the help of a USB cable, make connection between your Honor Magic 6 Pro and PC

fix google play error 963 using repair tool

Step 2 – On the left panel, you’re supposed to choose ‘Android Repair’ and then click the ‘Start’ button.

select the android repair option

Step 3 – On the following screen, you need to choose the appropriate details for your device like the name, brand, model, country/region etc. Later, go for warning confirmation and hit ‘Next’.

device references selected

Phase 2: Taking Android device in Download mode for repairing

Step 1 – It is essential to get your Honor Magic 6 Pro or tablet entered in Download mode. For this, following are the steps to be taken:

If the Honor Magic 6 Pro device contains Home button:

  • Turn the Honor Magic 6 Pro device off and then keep holding the ‘Power’, ‘Volume Down’ and ‘Home’ buttons altogether for about 10 seconds. Next, release them all and push the ‘Volume Up’ key. This way, your device will enter the Download mode.

fix google play error 963 on android with home key

If the Honor Magic 6 Pro device contains no Home button:

  • Switch off your phone/tablet and press the ‘Volume Down’, ‘Bixby’ and ‘Power’ buttons for 10 seconds. Leave the buttons and then press the ‘Volume Up’ button for entering download mode.

fix google play error 963 on android without home key

Step 2 – Press the ‘Next’ button and then the program will commence the firmware downloading.

firmware downloaded

Step 3 – Upon successful downloading and verification of the firmware, the process of Android device repairing will begin automatically.

start the fixing process

Step 4 – Within a while, the Google play error 963 will be vanished.

make the fix google play error 963 disappear on android

Part 3: 6 Common Solutions to fix Error Code 963

fix Error Code 963

Since there is no specific reason for Error Code 963 to occur, similarly there is no one solution to the problem. You may use any one of them below or try them all to never see Error Code 963 on your device.

1. Clear Play Store Cache and Play Store Data

Clearing Google Play Store Cache and Data basically means keeping Google Play Store clean and free from trouble-making data stored in respect of it. It is advisable to carry out this process regularly to prevent Errors like Error Code 963 from occurring.

Follow the steps given below to fix  Error Code 963:

Visit “Settings” and select “Application Manager”.

Application Manager

Now select “All” to see all downloaded and built-in Apps on your device.

Select “Google Play Store” and from the options that appear, tap on “Clear Cache” and “Clear Data”.

Clear Data

Once you are done clearing Google Play Store Cache and Data, try to download, install or update the App facing Google Play Error 963 again.

2. Uninstall updates for Play Store

Uninstalling Google Play Store updates is an easy and quick task. This method is known to have helped many as it brings back the Play Store to its original state, free from all updates.

Visit “Settings” and select “Application Manager”.

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select “Application Manager”

Now select “Google Play Store” from “All” Apps.

select “Google Play Store”

In this step, click on “Uninstall Updates” as shown below.

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3. Shift the App from SD Card to device’s memory

This method is strictly for certain Apps which cannot be updated because they are stored on an external memory card, i.e., SD Card. Such memory enhancing chips do not support large Apps and due to a shortage of space prevents them from updating. It advisable to move such Apps from the SD Card to the Honor Magic 6 Pro device’s internal memory and then try to update it.

Visit “Settings” and select “Apps”.

select “Apps”

From “All” Apps click on the App which is unable to update.

Now click on “Move to Phone” or “Move to internal storage” and try to download its update again from the Google Play Store.

“Move to internal storage”

Try updating the App now. If the Apps’s update does not download even now, DO NOT worry. There are three more ways to help you.

4. Unmount your external Memory Card

Error Code963 may also occur due to an external memory chip used in your device to enhance its storage capacity. This is very common and can be dealt with by unmounting the SD Card temporarily.

To unmount your SD Card:

Visit “Settings” and keep scrolling downwards.

Now select “Storage”.

From the options that appear, select “Unmount SD Card” as explained in the screenshot below.

select “Unmount SD Card”

Note: If the App or its update downloads successfully now, do not forget to mount the SD Card back.

5. Remove and Re-add your Google account

Deleting and re-adding your Google account in might sound a little tedious but it does not take much of your precious time. Moreover, this technique is very effective when it comes to fixing Error  Code 963.

Carefully follow the steps given below to remove and then re-add your Google account:

Visit “Settings”, under “Accounts” select “Google”.

Select your account and from the “Menu” select “Remove account” as shown below.

select “Remove account”

Once your account is removed, follow the steps given hereunder to add it back again after a few minutes:

Go back to “Accounts” and select “Add Account”.

select “Add Account”

Select “Google” as shown above.

In this step feed in your account details and your Google account will be configured once again.

6. Special technique for HTC users

This technique is specially crafted fro HTC smartphone users who frequently face Google Play Error 963.

Follow the step-by-step instructions given below to uninstall all updates for your HTC One M8 Lock Screen App:

Visit “Settings” and find “HTC Lock Screen” under “Apps”.

Now click on “Force Stop”.

In this step, Click on “Uninstall Updates”.

This remedy is as simple as it sounds and has helped many HTC users to get rid of Error 963.

Google Play Errors are a very common phenomenon these days, especially Error Code 963 which usually occurs in the Google Play Store when we try to download, install or update an App. There is no need to worry if you see Error Code 963 pop-up on your screen as your device and its software are not to be blamed for Error 963 to suddenly surface. It is a random error and can be fixed easily by you. You do not need any technical assistance to deal with the issue. All you need to do is follow the steps introduced in this article to use Google Play Store and its services smoothly.


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[Solved] Warning: Camera Failed on Honor Magic 6 Pro

In this article, you will learn why camera fails on Honor Magic 6 Pro devices, how to make camera work again, as well as a system repair tool to fix this issue in few clicks.

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Honor Magic 6 Pro devices are one of the best Android devices available in the market and their users are always satisfied with their features. However, it is a recent observation that many Honor Magic 6 Pro users complain about Honor Magic 6 Pro camera failed error while using the camera App on the Honor Magic 6 Pro device. It is a strange error and pops up suddenly with only one option to tap on, i.e., “OK”

The error message reads as follows: “Warning: Camera Failed”.

Once you click on “OK” the app shuts down abruptly and your Honor Magic 6 Pro camera is failed. We understand this is not a very pleasing situation, thus, here are ways to tackle the camera failed Honor Magic 6 Pro issue. Let us now move ahead and find out why exactly you experience Warning: Camera Failed error and how to fix it.

Part 1: Why Honor Magic 6 Pro phone has Warning: Camera Failed error?

We are all aware that no device runs smoothly, without any glitches. We also know that there is a cause behind every problem. Listed below are a few reasons behind camera failed error, especially on Honor Magic 6 Pro devices:

camera failed

  1. If you have recently updated your OS version, there are chances that certain bugs are preventing the camera App from functioning normally. Also, if the update is interrupted and not downloaded completely, certain apps may suffer.
  2. There are chances of your internal storage being cluttered with unwanted Apps and files leaving no space for the camera App to save its data and work smoothly.
  3. If you haven’t cleared camera Cache and Data, the chances of the App to get clogged up increase tremendously which disrupt its working.
  4. Warning: Camera Failed error can also be a direct outcome of a change in the system settings or the Honor Magic 6 Pro device’s internal settings.
  5. Finally, if you tamper a lot with the camera settings and do not update the App whenever it is available, Honor Magic 6 Pro Camera App will not be efficient.

There might be much more reasons for the camera failed error, but these are the most obvious ones. Now let us now move on to troubleshooting the problem.

Part 2: How to fix Honor Magic 6 Pro Camera Failed in One Click?

If you are experiencing some kind of issues in your Honor Magic 6 Pros such as Honor Magic 6 Pro camera failed, the Honor Magic 6 Pro device stopped working, black screen, play store not working, etc. There is a special software is designed for such kind of issues in Android devices, i.e. dr. fone. The tool enables the users to fix various kinds of issues in the Honor Magic 6 Pro devices and perform a complete system repair so the Honor Magic 6 Pro device starts working normally.

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One-click solution to fix camera failed on Honor Magic 6 Pro devices

  • The tool has a one-click operation which makes it super easy to use.
  • You don’t need any technical skills expertise to operate the software.
  • The software supports all the Honor Magic 6 Pro devices including the latest and older ones.
  • The software can fix the “warning camera failed”, the app is crashing, failed update, etc.

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Note: You have to remember that the system repair may erase all the Honor Magic 6 Pro device data. So, create a backup of your Honor Magic 6 Pro data first and then try fixing the Honor Magic 6 Pro phone.

Follow the steps given below and fix the camera failed error:

Step 1. Download the software on your computer and launch it. Connect your device and select the System Repair option from the main interface. In the next screen, select Android Repair module.

fix samsung camera failed by repairing samsung system

Step 2. You will have to provide the Honor Magic 6 Pro device details accurately to ensure that the software provides a precise firmware package to be downloaded. Enter brand, name, model, country, and carrier of your device and agree to the terms and condition.

select the details of samsung device

Step 3. Now put your device in the download mode. The software will provide you with a guide to put the phone in download mode to begin the downloading process.

fix samsung camera failed in download mode

Step 4. As soon as the firmware is downloaded, the software will automatically initiate the repair process. You will be able to see the ongoing repair.

fixing samsung camera failed

When the software is done repairing the system, you will be notified. Thus, the Camera failed Honor Magic 6 Pro error in your phone will be fixed.

Part 3: How to fix Camera Failed error by clearing camera data?

Has anyone ever informed you that it is absolutely necessary to keep clearing camera data every once in a while? Yes, since it deletes all unnecessary data stored in respect of the App and no, it does not mean that all your photos and videos will get deleted. Just follow the steps given below to clear camera data:

1. First, visit “Settings’” on your Honor Magic 6 Pro device and select “Apps” or Application Manager”.

application manager

2. Now a list of all Apps will appear before you. Keep scrolling down until your find “Camera”.

camera app

Tap on “Camera” to open the “Camera Info” screen and once you are there, hit “Clear Data” option as shown below.

clear data

That’s all, now return to the Home Screen and access the camera again. Hopefully, it will work now.

Part 4: How to fix Camera Failed error by removing third-party Apps?

Another tip to fix Honor Magic 6 Pro camera failed error is by deleting a few unwanted third-party Apps (recently installed) to free some space in the Honor Magic 6 Pro device’s internal storage. It is essential to create and keep storage space for the camera App to function smoothly and allow it to store its data as well. Also, if this issue only happens recently, it might be some newly installed Apps causing some glitches with the camera.

Simply, follow the instructions given below to remove Apps from Honor Magic 6 Pro Devices:

1. Click on the “Settings” icon on the Home Screen and from the options before you, select “Apps”/ “Application Manager”.

2. You will see that a list of downloaded and built-in Apps will open up before you as follows.

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installed apps

3. Now, once you select the App you want to uninstall, the App Info screen will appear. Tap on “Uninstall” option and then tap on “Uninstall” again on the pop-up message.

uninstall app

The App will be removed immediately and its icon will disappear from the Home Screen and you will notice an increase in the storage capacity of your device.

Part 5: How to fix Camera Failed error by wiping Cache Partition?

This method might seem tedious and time-consuming and you may also lose your data and essential settings. However, wiping the Cache Partition only cleans your device system internally and gets rid off any unwanted and trouble making elements causing Warning: Camera Failed error. Follow the step-by-step guide given below to clean Cache Partition smoothly:

1. Firstly, switch off the Honor Magic 6 Pro device by pressing the power button and tapping on “Power Off” as shown in the screenshot below. Then wait for the lit screen to turn off completely before proceeding further.

power off device

2. Now, press and hold the power on/off, home and volume up button simultaneously. Your device will now vibrate. This a signal to let go of the power button (only).

boot in recovery mode

3. Once the Recovery Screen appears, leave all buttons and use the volume down key till you reach “Wipe Cache Partition”.

wipe cache partition

4. Now, to select the option to use the power on/off button and wait for the process to get over. Once this done, tap on “Reboot system now” and see that your device restarts normally.

reboot system now

You may try to use the camera app once the process completes.

Part 6: How to fix Camera Failed error by Reset Settings?

Resetting the camera settings solves the problem 9 out of 10 times and thus is worth a try.

1. To reset, first, launch the Camera App by tapping on its icon.

![tap on camera](https://images.wondershare.com/drfone/article/2017/07/14997068859206.jpg "tap on camera")

2. Then go to Camera “Settings” by tapping on the circular gear like icon.

camera settings

3. Now look for “Reset Settings” options and click on it.

reset settings

Once done, go back to the Home Screen and start the camera App again to use it.

Part 7: How to fix Camera Failed error by Factory Reset?

Lastly, if the above-mentioned techniques do not help you in fixing the camera failed error, you can consider performing a Factory Reset. Note: This method will delete all your saved data so it is advised to backup before you start the process.

Here are the steps to factory reset your device to fix “Warning: Camera Failed” Error:

1. Start by visiting “Settings” on your Honor Magic 6 Pro device on which the camera has failed.

phone settings

2. Now from the list of options before you, select “Backup and reset” and move ahead.

backup and reset

3. Now you must first select “Factory data reset” and then tap on “Reset Device” as shown in the screenshot below.

factory data reset reset device

4. Finally, you have to click on “Erase Everything” and wait for the Honor Magic 6 Pro device to reboot itself.

erase everything

Note: You will have to set up your Honor Magic 6 Pro device from scratch once it is reset, however, that is a small price to pay to fix your Camera App.

Warning: Camera Failed error is not a rare phenomenon and many users experience it on daily basis. So, there is no need to panic, All you need to do is carefully follow the instructions given above and repair your Camera App yourself. You do not need to seek any technical assistance for the same as the camera failed issue is not difficult to deal with. So go ahead and try these tricks to enjoy using the Camera App on your Honor Magic 6 Pro devices.

Why Your Honor Magic 6 Pro Screen Might be Unresponsive and How to Fix It

This article aims to provide practical solutions for troubleshooting an unresponsive Honor Magic 6 Pro screen. Whether you’re facing a software glitch or hardware damage, this guide will offer useful tips and tricks to help you resolve the issue and get your device back up and running smoothly.

5 Solutions to Solve Honor Magic 6 Pro Screen Unresponsive Issues

An unresponsive Honor Magic 6 Pro screen can be frustrating, but several potential solutions can help. This article will explore five methods for troubleshooting an unresponsive Honor Magic 6 Pro screen. From force restarting your device to contacting customer service, we’ll cover everything you need to know to get your device back up and running.

1. Force Restart

force restart oppo device

If your Honor Magic 6 Pro screen is unresponsive, the first thing to try is a force restart. This can help refresh the system and clear any temporary files causing the issue.

Step 1. Press and hold the power button on your Honor Magic 6 Pro device.

Step 2. When the power options appear, tapRestart.”

Step 3. Hold the power button if the screen is completely unresponsive until the Honor Magic 6 Pro device shuts down. Then, press and hold the power button to turn the Honor Magic 6 Pro device back on.

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2. Drain the Battery Completely

drain the battery of oppo device

If force restarting doesn’t work, let the battery drain completely. This can help reset the Honor Magic 6 Pro device and clear any temporary files or processes causing the issue.

Step 1. Leave your Honor Magic 6 Pro device on until the battery completely drains and the Honor Magic 6 Pro device shuts down.

Step 2. Connect your device to a power source and turn it back on.

3. Check for Software Updates

software update of oppo device

Sometimes, an unresponsive Honor Magic 6 Pro screen can be caused by outdated software. Checking for software updates ensures your device runs the latest and most stable operating system version.

Step 1. Go to “Settings“ on your Honor Magic 6 Pro device.

Step 2. Scroll down and tapSoftware Updates.”

Step 3. If an update is available, tapDownload and Install.”

4. Using Dr. Fone Repair


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Dr. Fone Repair is a professional tool that can help fix a wide range of software issues on your Honor Magic 6 Pro device. Dr. Fone Repair can be a good option to protect your data and files while troubleshooting an unresponsive Honor Magic 6 Pro screen.

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Step 1. Download and install Dr. Fone Repair software on your computer.

Step 2. Connect your Honor Magic 6 Pro phone to your computer using a USB cable.

Step 3. Launch Dr. Fone Repair and select the “System Repair“ option.

Step 4. Choose the “Android Repair“ option from the available choices.

Step 5. Click on “Start“ to begin the repair process.

Step 6. Provide the necessary device information on the screen, including your name and model.

Step 7. ClickNext“ to proceed to the next step.

Step 8. Follow the on-screen instructions to complete the repair process for your Honor Magic 6 Pro phone’s touchscreen.

5. Contact Customer Service

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oppo device customer service support

If none of the above solutions work, it may be time to contact Honor Magic 6 Pro customer service. They can provide additional support and help troubleshoot the issue.

Step 1. Go to the Honor Magic 6 Pro website and navigate to the “Support“ section.

Step 2. Select your device model and clickContact Us.”

Step 3. Choose your preferred method of contact, such as phone or email, and describe the issue you’re experiencing.

Common Causes of Honor Magic 6 Pro Screen Unresponsiveness

While Honor Magic 6 Pro devices offer reliable performance, users may encounter situations where the screen becomes unresponsive or stuck on boot. Soft-bricked software or corrupted firmware can cause an Honor Magic 6 Pro device to become unresponsive, including the screen stuck on the boot. This can happen to various models, such as the Honor Magic 6 Pro, A37, A5, and A5s. Software updates and resets can help fix these issues.

Over time, the touch screen of an Honor Magic 6 Pro device may become unresponsive due to wear and tear. This can happen to models like the Honor Magic 6 Pro F1s and F3. In this case, replacing the touch screen or seeking professional assistance may be necessary.

Dropping or impacting an Honor Magic 6 Pro device can cause physical damage to the touch screen, resulting in unresponsiveness. This can happen to various models like the Honor Magic 6 Pro Reno and Find X. In some cases, the damage may be repairable, but the screen replacement or the Honor Magic 6 Pro device itself may be necessary in severe cases. Protecting the Honor Magic 6 Pro device with a case and handling it carefully to prevent physical damage is important.

While Honor Magic 6 Pro devices are generally reliable, various factors can contribute to screen unresponsiveness. Users can effectively troubleshoot and resolve issues by identifying these potential causes and seeking appropriate solutions.

How to Avoid Honor Magic 6 Pro Screen Unresponsiveness Issue

One of the most effective ways to prevent Honor Magic 6 Pro Screen unresponsiveness is by keeping the Honor Magic 6 Pro device software up-to-date. Regularly checking for system updates and installing them promptly can prevent software issues and potential bugs that may cause unresponsiveness. Additionally, updating device apps can help prevent conflicts that affect the touch screen’s functionality.

Another way to avoid Honor Magic 6 Pro Screen unresponsiveness is by protecting the Honor Magic 6 Pro device from physical damage. Using a protective case or screen protector can help prevent cracks or scratches on the screen that can lead to unresponsiveness. Avoiding impacts or drops can also reduce the risk of physical damage to the touch screen.

Installing apps from unknown sources or suspicious websites can expose the Honor Magic 6 Pro device to malware and viruses, which can cause unresponsiveness and other issues. To avoid this, it’s recommended to only install apps from trusted sources such as the Google Play Store or the Honor Magic 6 Pro App Store.

Using a reliable tool like Dr. Fone can help prevent Honor Magic 6 Pro Screen unresponsiveness by allowing you to manage and repair your device’s software and data. With features such as System Repair and Data Backup & Restore, you can quickly diagnose and fix software issues that may cause unresponsiveness and safely back up important data to prevent loss in case of device damage or malfunction.

Conclusion

Honor Magic 6 Pro Screen unresponsiveness can be a frustrating issue to deal with, but there are solutions available. Force restarting the Honor Magic 6 Pro device, checking for software updates, using Dr. Fone Repair, and contacting customer service are all effective ways to solve the problem. However, it’s also important to understand the possible causes of the issue, such as soft-bricking or equipment wearing out, and take preventative measures, such as updating your phone on time and avoiding malware. These tips can help prevent Honor Magic 6 Pro Screen unresponsiveness and keep your device running smoothly.

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  • Title: 7 Solutions to Fix Error Code 963 on Google Play Of Honor Magic 6 Pro | Dr.fone
  • Author: Ariadne
  • Created at : 2024-07-30 08:05:46
  • Updated at : 2024-07-31 08:05:46
  • Link: https://howto.techidaily.com/7-solutions-to-fix-error-code-963-on-google-play-of-honor-magic-6-pro-drfone-by-drfone-fix-android-problems-fix-android-problems/
  • License: This work is licensed under CC BY-NC-SA 4.0.