7 Solutions to Fix Error Code 963 on Google Play Of Honor Magic Vs 2 | Dr.fone

7 Solutions to Fix Error Code 963 on Google Play Of Honor Magic Vs 2 | Dr.fone

Ariadne Lv13

7 Solutions to Fix Error Code 963 on Google Play Of Honor Magic Vs 2

People are increasingly complaining about Google Play Error Codes which pop-up during downloading, installing or updating an App via Google Play Store. Amongst these, the most recent and common one being Error Code 963.

Google Play Error 963 is a typical error which shows up not only when you try to download and install an App but also during App update.

Error 963 cannot be attributed to a particular App or its update. It is a Google Play Store error and is experienced by Android users across the world.

Error Code 963, just like any other Google Play Store errors, is not something difficult to deal with. It’s a minor glitch which can be fixed easily. There is no need to worry or panic if you see Error 963 on Google Play Store preventing your favorite App from downloading or updating.

Read on to find out more about the Google Play Error 963 and best ways to fix it.

Part 1: What is Error Code 963?

Error 963 is a common Google Play Store error which basically hinders Apps from downloading and updating. Many people get worried when Error Code 963 does not let them install new Apps or update existing ones. However, please understand that Google Play Error is not such a big deal as it may sound and can be overcome easily.

Error 963 pop-up message reads as follows: “cannot be downloaded due to an error (963)” as shown in the image below.

cannot download app

A similar message shows up even while you are trying to update an App, as shown in the screenshot below.

can't update app

Error Code 963 is basically an outcome of data crash which mostly is seen in cheaper smartphones. There might another reason for Error 963 preventing Apps from downloading and updating, which is Google Play Store Cache being corrupted. People also speculate SD Card related issues as many-a-times external memory enhancer chips do not support large Apps and their updates. Also, Error 963 is very common with HTC M8 and HTC M9 smartphones.

All these reasons and more can handle with ease and you can continue to use Google play services smoothly. In the following segment, we will discuss various fixes to cure the problem to enable to you download, install and update Apps on your device normally.

Part 2: Easiest solution to fix Error Code 963 on Android

When it comes to the most convenient solution to fix error 963, Dr.Fone - System Repair (Android) cannot be missed. It is the most productive program that covers a wide range of Android issues. It ensures full safety while performing and one can fix the Android issues in a hassle-free way.

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One click to fix Google Play error 963

  • The tool is recommended for its higher success rate.
  • Not just Google Play error 963, it can fix a large number of system issues including app crashing, black/white screen etc.
  • It’s considered as the first tool that offers one-click operation for Android repairing.
  • There’s no technical expertise needed to use this tool.

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This section will provide you the tutorial guide for how to fix error code 963.

Note: Before moving to solve the error 963, we would like to inform you that the process may result in wiping away your data. And therefore, we suggest you to make backup of your Honor Magic Vs 2 prior to fixing this Google Play error 963.

Phase 1: Connecting and preparing the Honor Magic Vs 2 device

Step 1 – To begin fixing error 963, run Dr.Fone after downloading and installing it on your PC. Now, pick out the ‘System Repair’ tab from the main screen. Thereupon, with the help of a USB cable, make connection between your Honor Magic Vs 2 and PC

fix google play error 963 using repair tool

Step 2 – On the left panel, you’re supposed to choose ‘Android Repair’ and then click the ‘Start’ button.

select the android repair option

Step 3 – On the following screen, you need to choose the appropriate details for your device like the name, brand, model, country/region etc. Later, go for warning confirmation and hit ‘Next’.

device references selected

Phase 2: Taking Android device in Download mode for repairing

Step 1 – It is essential to get your Honor Magic Vs 2 or tablet entered in Download mode. For this, following are the steps to be taken:

If the Honor Magic Vs 2 device contains Home button:

  • Turn the Honor Magic Vs 2 device off and then keep holding the ‘Power’, ‘Volume Down’ and ‘Home’ buttons altogether for about 10 seconds. Next, release them all and push the ‘Volume Up’ key. This way, your device will enter the Download mode.

fix google play error 963 on android with home key

If the Honor Magic Vs 2 device contains no Home button:

  • Switch off your phone/tablet and press the ‘Volume Down’, ‘Bixby’ and ‘Power’ buttons for 10 seconds. Leave the buttons and then press the ‘Volume Up’ button for entering download mode.

fix google play error 963 on android without home key

Step 2 – Press the ‘Next’ button and then the program will commence the firmware downloading.

firmware downloaded

Step 3 – Upon successful downloading and verification of the firmware, the process of Android device repairing will begin automatically.

start the fixing process

Step 4 – Within a while, the Google play error 963 will be vanished.

make the fix google play error 963 disappear on android

Part 3: 6 Common Solutions to fix Error Code 963

fix Error Code 963

Since there is no specific reason for Error Code 963 to occur, similarly there is no one solution to the problem. You may use any one of them below or try them all to never see Error Code 963 on your device.

1. Clear Play Store Cache and Play Store Data

Clearing Google Play Store Cache and Data basically means keeping Google Play Store clean and free from trouble-making data stored in respect of it. It is advisable to carry out this process regularly to prevent Errors like Error Code 963 from occurring.

Follow the steps given below to fix  Error Code 963:

Visit “Settings” and select “Application Manager”.

Application Manager

Now select “All” to see all downloaded and built-in Apps on your device.

Select “Google Play Store” and from the options that appear, tap on “Clear Cache” and “Clear Data”.

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![Clear Data](https://images.wondershare.com/drfone/article/2017/06/14984133035184.jpg)

Once you are done clearing Google Play Store Cache and Data, try to download, install or update the App facing Google Play Error 963 again.

2. Uninstall updates for Play Store

Uninstalling Google Play Store updates is an easy and quick task. This method is known to have helped many as it brings back the Play Store to its original state, free from all updates.

Visit “Settings” and select “Application Manager”.

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select “Application Manager”

Now select “Google Play Store” from “All” Apps.

select “Google Play Store”

In this step, click on “Uninstall Updates” as shown below.

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Uninstall Updates

3. Shift the App from SD Card to device’s memory

This method is strictly for certain Apps which cannot be updated because they are stored on an external memory card, i.e., SD Card. Such memory enhancing chips do not support large Apps and due to a shortage of space prevents them from updating. It advisable to move such Apps from the SD Card to the Honor Magic Vs 2 device’s internal memory and then try to update it.

Visit “Settings” and select “Apps”.

select “Apps”

From “All” Apps click on the App which is unable to update.

Now click on “Move to Phone” or “Move to internal storage” and try to download its update again from the Google Play Store.

“Move to internal storage”

Try updating the App now. If the Apps’s update does not download even now, DO NOT worry. There are three more ways to help you.

4. Unmount your external Memory Card

Error Code963 may also occur due to an external memory chip used in your device to enhance its storage capacity. This is very common and can be dealt with by unmounting the SD Card temporarily.

To unmount your SD Card:

Visit “Settings” and keep scrolling downwards.

Now select “Storage”.

From the options that appear, select “Unmount SD Card” as explained in the screenshot below.

select “Unmount SD Card”

Note: If the App or its update downloads successfully now, do not forget to mount the SD Card back.

5. Remove and Re-add your Google account

Deleting and re-adding your Google account in might sound a little tedious but it does not take much of your precious time. Moreover, this technique is very effective when it comes to fixing Error  Code 963.

Carefully follow the steps given below to remove and then re-add your Google account:

Visit “Settings”, under “Accounts” select “Google”.

Select your account and from the “Menu” select “Remove account” as shown below.

select “Remove account”

Once your account is removed, follow the steps given hereunder to add it back again after a few minutes:

Go back to “Accounts” and select “Add Account”.

select “Add Account”

Select “Google” as shown above.

In this step feed in your account details and your Google account will be configured once again.

6. Special technique for HTC users

This technique is specially crafted fro HTC smartphone users who frequently face Google Play Error 963.

Follow the step-by-step instructions given below to uninstall all updates for your HTC One M8 Lock Screen App:

Visit “Settings” and find “HTC Lock Screen” under “Apps”.

Now click on “Force Stop”.

In this step, Click on “Uninstall Updates”.

This remedy is as simple as it sounds and has helped many HTC users to get rid of Error 963.

Google Play Errors are a very common phenomenon these days, especially Error Code 963 which usually occurs in the Google Play Store when we try to download, install or update an App. There is no need to worry if you see Error Code 963 pop-up on your screen as your device and its software are not to be blamed for Error 963 to suddenly surface. It is a random error and can be fixed easily by you. You do not need any technical assistance to deal with the issue. All you need to do is follow the steps introduced in this article to use Google Play Store and its services smoothly.

6 Fixes to Unfortunately WhatsApp has stopped Error Popups On Honor Magic Vs 2

Ever seen a wheel going on without cog? Similarly, WhatsApp has become the cog of our lives. Be it in the professional era or personal (gossips, oomph) stuffs, it is a crucial engaging kind of application. WhatsApp is the slow poison yet a useful tool used worldwide after call logs or messages. Imagining a day without is enough to put someone off. And if one has recently faced a problem in WhatsApp crashing or not opening, then it is enough to give a heart break. It can be due to Cache memory piled up, storage running out of space, WhatsApp components getting corrupted. In such a case, resolving the problem by using an effective solution is very important! Don’t worry and wander as we will provide impeccable range of fixes to bid bye to WhatsApp stopping problem.

You should start fixing the WhatsApp crashing issue with fixing the Android firmware. This is because the Android firmware components are many times the hidden culprit behind the problem of why a particular app stops working. And to fix these components in one click, you need Dr.Fone - System Repair (Android). It is one of the safest tools around in the market and works efficiently with Android system issues. It promises to bring your device back to normal and healthy state. Here are the benefits you get with this amazing tool.

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Step 1: Download Dr.Fone Tool

To start repairing, go to the official website of Dr.Fone - System Repair (Android) and download it. Install it and then open the tool on your PC. To proceed, look for the “System Repair” tab and click on it.

whatsapp not opening - fix with drfone

Step 2: Choose the Right Tab

As the next step, you need to take the help of USB cable and then plug your device to the computer. Once connected appropriately, make sure to click on the “Android Repair” tab from the left panel.

whatsapp not opening - choose repair tab

Step 3: Enter Details

Next will be the information screen. Simply enter the model, brand and other details. Check everything once and click on “Next”.

whatsapp not opening - enter device details

Step 4: Enter Download Mode

Subsequently, you need to go along with the onscreen instructions. This will boot your device in the download mode. The step is necessary to download the firmware. When you follow the steps, you need to click “Next”. The program will then start downloading the firmware.

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whatsapp stopping - enter download mode

Step 5: Repair Android

Now, you just have to sit back and relax. The program will begin to repair your device. Wait until you get the notification for completion.

whatsapp stopping - start android repair

Cause 2: Cache conflict

The purpose of Cache in a device is to keep the track of frequently used data and information of an application. And when there are the files or data that are corrupted in the cache, this might raise the “Unfortunately WhatsApp has stopped” error. Therefore, you need to clear the WhatsApp data if the above method went futile. Here are the steps.

  • Open “Settings” and go to “App Manager” or “Apps & Notifications” or “Applications”.
  • Now, from the list of all applications, choose “WhatsApp”.
  • Click on “Storage” and tap “Clear Data”.

whatsapp stopping - fix cache conflict

Cause 3: WhatsApp components corruption

A lot of times, the WhatsApp crashes due to the corrupted components of WhatsApp. In such case, all you need to do is uninstall and install the WhatsApp again. This is how you do it.

  • Uninstall the app right away from your Homescreen or from the “Settings” > “Applications” > “All” > “WhatsApp” > “Uninstall” (for some phones).
  • Go to “Play Store” and search “WhatsApp” on the search bar.
  • Tap on it and start downloading followed by installing it.

whatsapp stopping - fix component corruption

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Cause 4: Not Enough Storage on your Phone

Insufficient storage could be the other reason why for your WhatsApp has stopped. When your device starts running out of space, some apps may not be able to operate properly for their functions take up space in the Honor Magic Vs 2 device. And probably WhatsApp is one of them. If the space is the case with you, we suggest you the following two things to go with.

  • Firstly, go to Settings and check the storage. Make sure it is enough i.e. at least 100 to 200MB.
  • Secondly, start eliminating the apps that are no longer needed. This will indeed create more space in your device and will let your WhatsApp wok properly.

Cause 5: Gmail Account no longer valid or hacked

It is a well-known fact that Android device and Gmail account go hand in hand. To run the Honor Magic Vs 2 device smoothly, it is always asked to enter your Gmail address for further configurations. And when WhatsApp stops on your device, the reason might be your Gmail account. Most probably it is not valid now or maybe hacked. If this is the case, we suggest you to log out and log in with some another Gmail account.

  • Log out by opening “Settings” and tap on “Accounts”.
  • Choose your Google account and tap on “REMOVE ACCOUNT”.

whatsapp stopping - fix gmail account

Now, you can login again and check if WhatsApp works or not.

Cause 6: WhatsApp Incompatible with your Android Phone

If still nothing works and your WhatsApp keeps stopping, most likely the reason is the incompatibility of your WhatsApp with your device. In such case, the thing that comes to your rescue is mod WhatsApp version like GBWhatsApp. It is a mod app which is similar to WhatsApp but in a more modified way. With this, a user gets more functionalities and customizable settings when compared to WhatsApp.

If you’re wondering how you can find this app and install, you should keep reading.

To find GBWhatsApp:

Since you can look for this mod app on the Play Store, here are some of the other secure places from where you can download apk file for this GBWhatsApp. Note down these websites to get GBWhatsApp downloaded if WhatsApp has stopped.

  • Latest Mod APKs
  • UptoDown
  • Android APKs Free
  • Soft Alien
  • OpenTechInfo

To Install GBWhatsApp:

Now that you have decided where to download the apk file, these are the following steps that you should follow to install it on your phone. Please have a look:

  • Firstly, open “Settings” on your device and go to “Security”. Turn the “Unknown Sources” option. Doing this will let you install the apps from other locations than Play Store.

whatsapp stopping - fix by installing gbwhatsapp

  • Using the browser on your phone, download the app from any of the aforementioned website.
  • Launch the GBWhatsApp apk and follow the onscreen instruction in order to install. You need to go in a similar way as you do in mormal WhatsApp app.

whatsapp stopping - launch gbwhatsapp

  • Simply proceed with entering your name, country and contact number. The app will verify your account. You are now ready to use this app.

whatsapp stopping - enter the name

Honor Magic Vs 2 Screen Unresponsive? Here’s How to Fix It

Honor Magic Vs 2 phones have become increasingly popular due to their advanced features, sleek designs, and affordable prices. These phones offer many benefits, including high-quality cameras, long battery life, and fast processing speeds. However, sometimes users may encounter problems such as a Honor Magic Vs 2 touch screen not working, which can be frustrating and difficult.

This article aims to provide solutions for Honor Magic Vs 2 phone users experiencing screen unresponsiveness. We will explore various reasons this issue may occur and discuss step-by-step instructions for fixing the problem. So, if your Honor Magic Vs 2 touchscreen is not working, don’t worry – we’ve got you covered!

What Causes A Honor Magic Vs 2 Screen Unresponsive?

There are several reasons why a Honor Magic Vs 2 phone’s screen may become unresponsive. Some common causes include software issues, hardware problems, or issues with the touchscreen itself. It’s essential to identify the root cause of the problem to fix it properly.

Below are some possible causes of Honor Magic Vs 2 screen unresponsiveness, along with explanations of each.

  • Soft-bricked software: Soft-bricking refers to the state where the phone is stuck in an infinite boot loop or unable to boot. It can occur due to corrupt system files, outdated firmware, or unsuccessful updates. For example, some Honor Magic Vs 2 Y2 and 5A users have reported their screens getting stuck on the boot logo after a software update, rendering the Honor Magic Vs 2 device unusable.

  • Equipment is worn out: Hardware problems can also cause Honor Magic Vs 2 screens to become unresponsive. It can be due to worn-out equipment, such as a damaged LCD screen, malfunctioning touch sensor, or loose ribbon cables. These issues can also occur in any Honor Magic Vs 2 model, including the Y2 and 5A.

  • **Touchscreen problems:**Sometimes, the touchscreen itself can become unresponsive for various reasons. For instance, Honor Magic Vs 2 Y2 and 5A users may face this issue if they have accidentally dropped their phone, exposed it to water, or used an incompatible screen protector. It can result in a damaged or malfunctioning touchscreen, making it difficult or impossible to operate the phone.

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The Common Solutions To Solve A Honor Magic Vs 2 Screen Unresponsive

In the previous section, we identified the possible causes of Honor Magic Vs 2 screen unresponsiveness, including soft-bricked software, hardware problems, and touchscreen issues. While the underlying reasons for screen unresponsiveness can be varied and complex, some common solutions can help resolve the issue. Here are three of the most common solutions to address tablet screen unresponsiveness, no matter the Honor Magic Vs 2 model.

1. Restart The Device

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Restarting the phone is typically the initial solution that comes to mind when we encounter the Honor Magic Vs 2 black screen problem. It’s a simple and widely used method to address the issue, as the black screen problem could be caused by a software glitch, which can often be resolved by freeing up the phone’s memory.

It is the most commonly used method to fix Honor Magic Vs 2’s touch screen and power button issues, such as unresponsiveness. By restarting the Honor Magic Vs 2 device, background processes are disabled, and memory is freed up, allowing programs to run smoothly and potentially resolve the problem. To restart a Honor Magic Vs 2 device, press the Power and Volume Up buttons simultaneously, and release the Power button once the Honor Magic Vs 2logo appears.

2. Leave The Phone And Let The Battery Drain Completely

low battery

Sometimes, the tablet screen may become unresponsive due to a software issue preventing the Honor Magic Vs 2 device from functioning correctly. Leaving the Honor Magic Vs 2 device unused and draining the battery helps resolve these issues. After fully discharging the battery, the Honor Magic Vs 2 device can be recharged and turned back on, potentially resolving the issue.

3. Contact Custom Service

xiaomi contact customer service

If restarting the Honor Magic Vs 2 device or allowing the battery to drain doesn’t resolve the issue, seeking professional assistance is recommended. The manufacturer may provide additional troubleshooting steps or recommend sending the Honor Magic Vs 2 device in for repair or replacement. It’s important to check the warranty before contacting customer service, which may affect repair or replacement options.

In addition to the common solutions we discussed earlier, some model-specific solutions can help resolve the screen unresponsiveness issue on Honor Magic Vs 2 Y2 and Honor Magic Vs 2 5A.

4. Optimize Device Performance

One solution is to optimize the Honor Magic Vs 2 device performance by clearing the cache, removing unwanted apps, and disabling unnecessary features. This method can help free up memory and resolve the issue.

You can clear your cached data using the default settings.

  • Select Settings> Storage > Cached Data.
  • To clear the cache, select Clear Cache.

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clear cached data on xiaomi 5a

5. Back Up And Factory Reset

Another solution is to back up the Honor Magic Vs 2 device and perform a factory reset, which can help reset the Honor Magic Vs 2 device to its original state and remove any software glitches that may be causing the screen unresponsiveness. The factory settings on your phone will restore any data saved by third-party applications and some of the phone’s settings when it was first built. Note that this method erases all data from the Honor Magic Vs 2 device, so it should only be considered a last resort.

In the following steps, we will show you how to format the Honor Magic Vs 2 Redmi 5A to erase all your data and restore it to its factory state.

  • Open the Settings.
  • Navigate to the Additional settings section of the Honor Magic Vs 2 Redmi 5A settings.
  • Please scroll down the screen until you reach the Backup & reset option, then click to access it.
  • ClickErase all data (factory reset) to restore the network settings and applications, or completely reset the Honor Magic Vs 2 Redmi 5A.
  • Select All files on the phoneto make a complete format of the Honor Magic Vs 2 Redmi 5A.

factory reset on xiaomi 5a

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6. Using Dr. Fone Repair

If none of the above solutions worked, you can try using Dr. Fone Repair. This software is designed to fix various software issues on Android phones, including Honor Magic Vs 2 devices. It can fix issues such as screen stuck on boot, black screen, and other software-related problems. Dr. Fone Repair is easy to use and can protect your data and files on your phone.

Here’s how to fix repair screen unresponsiveness or any software-related issues on Honor Magic Vs 2 Y2 and Honor Magic Vs 2 5A using Dr. Fone Repair:

  • Begin by installing and opening Dr.Foneon your PC.
  • Once opened, select the ‘System Repair’ option and connect your Android smartphone to your PC via USB cable.
  • On the next screen, chooseAndroid****Repair“ from the list of available options.
  • Click on the “Start“ button to initiate the repair process.
  • You will then be prompted to enter the required device information such as the Honor Magic Vs 2 device name, model number, and firmware version.
  • Once you have entered the necessary information, click on the ‘Next’ button to proceed.
  • Follow the on-screen instructions carefully to repair your Honor Magic Vs 2.

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How To Avoid A Honor Magic Vs 2 Screen Unresponsive?

To avoid facing a Honor Magic Vs 2 screen unresponsive issue, users can take several preventative measures. One important step is to update the Honor Magic Vs 2 phone regularly to ensure the software is up to date and all bugs and glitches are fixed. Users can also use tools like Dr. Fone to regularly manage and repair data, including clearing cache and removing unwanted apps. It is also important to use quality charging cables and avoid exposing the Honor Magic Vs 2 device to extreme temperatures or humidity, which can damage the internal components and potentially cause screen unresponsiveness. Finally, users can avoid dropping or mishandling the Honor Magic Vs 2 device, leading to physical damage and causing the screen to become unresponsive. Users can help prevent screen unresponsiveness by taking these steps and ensuring their Honor Magic Vs 2 device runs smoothly and reliably.

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Conclusion

Encountering a Honor Magic Vs 2 screen unresponsive issue can be a common problem for some Honor Magic Vs 2 phone users. However, with the solutions we have provided in this article, you can effectively solve the problem and get your phone back up and running in no time. It’s important to remember to regularly back up your data and take preventative measures, such as avoiding harmful malware and keeping your phone updated, to avoid experiencing this issue in the future.

By using reliable software, like Dr.Fone Repair, you can ensure that your Honor Magic Vs 2 phone is well-maintained and operating smoothly. With these solutions and tips, you can enjoy the benefits of your Honor Magic Vs 2 phone without any interruptions.


  • Title: 7 Solutions to Fix Error Code 963 on Google Play Of Honor Magic Vs 2 | Dr.fone
  • Author: Ariadne
  • Created at : 2024-07-30 08:05:49
  • Updated at : 2024-07-31 08:05:49
  • Link: https://howto.techidaily.com/7-solutions-to-fix-error-code-963-on-google-play-of-honor-magic-vs-2-drfone-by-drfone-fix-android-problems-fix-android-problems/
  • License: This work is licensed under CC BY-NC-SA 4.0.