7 Solutions to Fix Error Code 963 on Google Play Of Honor X50i+ | Dr.fone

7 Solutions to Fix Error Code 963 on Google Play Of Honor X50i+ | Dr.fone

Ariadne Lv13

7 Solutions to Fix Error Code 963 on Google Play Of Honor X50i+

People are increasingly complaining about Google Play Error Codes which pop-up during downloading, installing or updating an App via Google Play Store. Amongst these, the most recent and common one being Error Code 963.

Google Play Error 963 is a typical error which shows up not only when you try to download and install an App but also during App update.

Error 963 cannot be attributed to a particular App or its update. It is a Google Play Store error and is experienced by Android users across the world.

Error Code 963, just like any other Google Play Store errors, is not something difficult to deal with. It’s a minor glitch which can be fixed easily. There is no need to worry or panic if you see Error 963 on Google Play Store preventing your favorite App from downloading or updating.

Read on to find out more about the Google Play Error 963 and best ways to fix it.

Part 1: What is Error Code 963?

Error 963 is a common Google Play Store error which basically hinders Apps from downloading and updating. Many people get worried when Error Code 963 does not let them install new Apps or update existing ones. However, please understand that Google Play Error is not such a big deal as it may sound and can be overcome easily.

Error 963 pop-up message reads as follows: “cannot be downloaded due to an error (963)” as shown in the image below.

cannot download app

A similar message shows up even while you are trying to update an App, as shown in the screenshot below.

can't update app

Error Code 963 is basically an outcome of data crash which mostly is seen in cheaper smartphones. There might another reason for Error 963 preventing Apps from downloading and updating, which is Google Play Store Cache being corrupted. People also speculate SD Card related issues as many-a-times external memory enhancer chips do not support large Apps and their updates. Also, Error 963 is very common with HTC M8 and HTC M9 smartphones.

All these reasons and more can handle with ease and you can continue to use Google play services smoothly. In the following segment, we will discuss various fixes to cure the problem to enable to you download, install and update Apps on your device normally.

Part 2: Easiest solution to fix Error Code 963 on Android

When it comes to the most convenient solution to fix error 963, Dr.Fone - System Repair (Android) cannot be missed. It is the most productive program that covers a wide range of Android issues. It ensures full safety while performing and one can fix the Android issues in a hassle-free way.

Dr.Fone - System Repair (Android)

One click to fix Google Play error 963

  • The tool is recommended for its higher success rate.
  • Not just Google Play error 963, it can fix a large number of system issues including app crashing, black/white screen etc.
  • It’s considered as the first tool that offers one-click operation for Android repairing.
  • There’s no technical expertise needed to use this tool.

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This section will provide you the tutorial guide for how to fix error code 963.

Note: Before moving to solve the error 963, we would like to inform you that the process may result in wiping away your data. And therefore, we suggest you to make backup of your Honor X50i+ prior to fixing this Google Play error 963.

Phase 1: Connecting and preparing the Honor X50i+ device

Step 1 – To begin fixing error 963, run Dr.Fone after downloading and installing it on your PC. Now, pick out the ‘System Repair’ tab from the main screen. Thereupon, with the help of a USB cable, make connection between your Honor X50i+ and PC

fix google play error 963 using repair tool

Step 2 – On the left panel, you’re supposed to choose ‘Android Repair’ and then click the ‘Start’ button.

select the android repair option

Step 3 – On the following screen, you need to choose the appropriate details for your device like the name, brand, model, country/region etc. Later, go for warning confirmation and hit ‘Next’.

device references selected

Phase 2: Taking Android device in Download mode for repairing

Step 1 – It is essential to get your Honor X50i+ or tablet entered in Download mode. For this, following are the steps to be taken:

If the Honor X50i+ device contains Home button:

  • Turn the Honor X50i+ device off and then keep holding the ‘Power’, ‘Volume Down’ and ‘Home’ buttons altogether for about 10 seconds. Next, release them all and push the ‘Volume Up’ key. This way, your device will enter the Download mode.

fix google play error 963 on android with home key

If the Honor X50i+ device contains no Home button:

  • Switch off your phone/tablet and press the ‘Volume Down’, ‘Bixby’ and ‘Power’ buttons for 10 seconds. Leave the buttons and then press the ‘Volume Up’ button for entering download mode.

fix google play error 963 on android without home key

Step 2 – Press the ‘Next’ button and then the program will commence the firmware downloading.

firmware downloaded

Step 3 – Upon successful downloading and verification of the firmware, the process of Android device repairing will begin automatically.

start the fixing process

Step 4 – Within a while, the Google play error 963 will be vanished.

make the fix google play error 963 disappear on android

Part 3: 6 Common Solutions to fix Error Code 963

fix Error Code 963

Since there is no specific reason for Error Code 963 to occur, similarly there is no one solution to the problem. You may use any one of them below or try them all to never see Error Code 963 on your device.

1. Clear Play Store Cache and Play Store Data

Clearing Google Play Store Cache and Data basically means keeping Google Play Store clean and free from trouble-making data stored in respect of it. It is advisable to carry out this process regularly to prevent Errors like Error Code 963 from occurring.

Follow the steps given below to fix  Error Code 963:

Visit “Settings” and select “Application Manager”.

Application Manager

Now select “All” to see all downloaded and built-in Apps on your device.

Select “Google Play Store” and from the options that appear, tap on “Clear Cache” and “Clear Data”.

Clear Data

Once you are done clearing Google Play Store Cache and Data, try to download, install or update the App facing Google Play Error 963 again.

2. Uninstall updates for Play Store

Uninstalling Google Play Store updates is an easy and quick task. This method is known to have helped many as it brings back the Play Store to its original state, free from all updates.

Visit “Settings” and select “Application Manager”.

select “Application Manager”

Now select “Google Play Store” from “All” Apps.

select “Google Play Store”

In this step, click on “Uninstall Updates” as shown below.

Uninstall Updates

3. Shift the App from SD Card to device’s memory

This method is strictly for certain Apps which cannot be updated because they are stored on an external memory card, i.e., SD Card. Such memory enhancing chips do not support large Apps and due to a shortage of space prevents them from updating. It advisable to move such Apps from the SD Card to the Honor X50i+ device’s internal memory and then try to update it.

Visit “Settings” and select “Apps”.

select “Apps”

From “All” Apps click on the App which is unable to update.

Now click on “Move to Phone” or “Move to internal storage” and try to download its update again from the Google Play Store.

“Move to internal storage”

Try updating the App now. If the Apps’s update does not download even now, DO NOT worry. There are three more ways to help you.

4. Unmount your external Memory Card

Error Code963 may also occur due to an external memory chip used in your device to enhance its storage capacity. This is very common and can be dealt with by unmounting the SD Card temporarily.

To unmount your SD Card:

Visit “Settings” and keep scrolling downwards.

Now select “Storage”.

From the options that appear, select “Unmount SD Card” as explained in the screenshot below.

select “Unmount SD Card”

Note: If the App or its update downloads successfully now, do not forget to mount the SD Card back.

5. Remove and Re-add your Google account

Deleting and re-adding your Google account in might sound a little tedious but it does not take much of your precious time. Moreover, this technique is very effective when it comes to fixing Error  Code 963.

Carefully follow the steps given below to remove and then re-add your Google account:

Visit “Settings”, under “Accounts” select “Google”.

Select your account and from the “Menu” select “Remove account” as shown below.

select “Remove account”

Once your account is removed, follow the steps given hereunder to add it back again after a few minutes:

Go back to “Accounts” and select “Add Account”.

select “Add Account”

Select “Google” as shown above.

In this step feed in your account details and your Google account will be configured once again.

6. Special technique for HTC users

This technique is specially crafted fro HTC smartphone users who frequently face Google Play Error 963.

Follow the step-by-step instructions given below to uninstall all updates for your HTC One M8 Lock Screen App:

Visit “Settings” and find “HTC Lock Screen” under “Apps”.

Now click on “Force Stop”.

In this step, Click on “Uninstall Updates”.

This remedy is as simple as it sounds and has helped many HTC users to get rid of Error 963.

Google Play Errors are a very common phenomenon these days, especially Error Code 963 which usually occurs in the Google Play Store when we try to download, install or update an App. There is no need to worry if you see Error Code 963 pop-up on your screen as your device and its software are not to be blamed for Error 963 to suddenly surface. It is a random error and can be fixed easily by you. You do not need any technical assistance to deal with the issue. All you need to do is follow the steps introduced in this article to use Google Play Store and its services smoothly.

Quick Fixes for Why Is My Honor X50i+ Black and White

Why is My Honor X50i+ in black and white? This sudden shift in display colors can be perplexing and impact user experience. This issue affects various devices, including Honor X50i+ and other Android models. The abrupt shift to monochrome can impact your daily use. It can make apps and content appear dull.

If you’re asking why is my Android phone in black and white, then you’re in luck. Dive into the article below to unravel the causes behind your phone’s black-and-white display. Discover insights on addressing this unexpected issue, enhancing your overall mobile experience.

girl pointing at phone with problem

Part 1. Phone Screen in Black and White? Easy Fixes for Android Devices

Discovering your Honor X50i+ going monochrome can be annoying. The section below answers the question: why did my Honor X50i+ phone go black and white? It involves a combination of software adjustments and careful troubleshooting. Follow the practical solutions below to restore vibrant colors to your device.

![phone display in black and white](https://images.wondershare.com/drfone/article/2023/11/phone-is-black-and-white-02.jpg)

Accessibility Settings

Accidental activation of accessibility settings may turn your display monochromatic. The “Grayscale“ or “Color Inversion“ option in the Accessibility or Vision section of your phone’s settings might be enabled. It can cause a black-and-white display. Here’s the solution:

  • Step 1: Open your phone’s settings. Navigate to the Accessibility or Vision section.

color inversion option turned on

  • Step 2: Disable the Grayscale or Color Inversion option.

App Conflicts

Certain third-party apps can cause conflicts, leading to a black-and-white display . Newly installed apps might be the culprit, affecting your device’s color settings. Some apps also have grayscale modes that can impact the overall display. Here’s how to fix it:

  • Step 1: Identify and uninstall recently installed apps.
  • Step 2: Check individual app settings for grayscale modes.

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System Glitches

System glitches or software bugs can trigger display issues. It can result in a black-and-white screen. Outdated software versions may contain bugs affecting color output as well. Regularly checking for software updates can prevent or resolve such glitches. Here’s how.

  • Step 1: Go to your phone’s settings. Check for software updates in the Software update or System update section.

checking for system updates on android

  • Step 2: Update your device if there is a software update available. Ensure your device is running the latest software version.

Battery Saving Modes

Battery-saving modes can also alter display settings to conserve energy. It can sometimes result in a black-and-white screen. These modes limit power consumption by reducing color output. Reviewing and adjusting these settings can restore the normal color display. Follow the steps below.

  • Step 1: Open your Honor X50i+’s Settings. Navigate to the Battery or Battery & Performance section.

checking battery settings on android

  • Step 2: Check and adjust battery-saving settings, including toggling power-saving modes on or off.

Hardware Issues

In rare cases, hardware issues may cause a black-and-white display. Physical damage, loose connectors, or problems with the display hardware can impact color reproduction. Identifying and addressing these hardware issues may be crucial for resolving the problem. Here’s what you should do.

  • Step 1: Check for physical damage, loose connectors, or display hardware issues.

broken android screen

  • Step 2: Seek professional assistance or contact the Honor X50i+ device manufacturer if hardware problems are suspected.

Consider a reliable third-party tool if your phone persists in black and white despite troubleshooting attempts. Tools such as Dr.Fone System Repair Android offer advanced solutions for complex system issues. They ensure your phone regains its vibrant display without a hitch.

Part 2. Using a Dedicated Tool: Dr.Fone for Fixing Black and White Display Problems

Dr.Fone is a reliable solution for addressing black-and-white display issues on Android devices. For a stress-free repair experience, follow these simple steps using Dr.Fone - System Repair (Android).

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Dr.Fone - System Repair (Android)

Repair Android System Errors without Any Trouble.

  • Fix your Android to normal, no skills required.
  • Fix various Android system issues, stuck in boot loop , black screen , or won’t turn on , looping on start, etc.
  • The high success rate in resolving Android system issues.
  • Compatible with a wide range of Android devices and OS versions
  • User-friendly interface with easy-to-follow steps.

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  • Step 1: Download and install Dr.Fone. Launch the program and click on System Repair on the main window. Connect your Honor X50i+ to the computer using the correct cable. Choose Android among the options.

dr.fone android repair window

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  • Step 2: Provide accurate device information, including brand, name, model, country/region, and carrier details. Confirm the warning and click Next.

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dr.fone device details window

  • Step 3: Follow the on-screen instructions and wait for the program to download the firmware. Once downloaded and verified, Dr.Fone automatically initiates the repair process on your Honor X50i+.

dr.fone downloading firmware window

  • Step 4: After a while, your Honor X50i+ will have all system issues fixed. Click Done to complete the process or choose Try again if the problem persists, allowing you to repeat the steps.

dr.fone done repairing window

Note

It’s highly recommended to back up your Android data before using Dr.Fone for repair.

How Dr.Fone Can Help You Beyond Display Issues

Beyond resolving black-and-white display problems, Dr.Fone serves as a comprehensive tool for all Android issues. The platform can enhance your device functionality.

dr.fone main user interface

Key Features

Here are key features that make Dr.Fone an invaluable resource:

  • Fix All Kinds of Android Problems

Dr.Fone is designed to address a wide range of Android issues. These include black screens, malfunctioning Play Store, app crashes, boot loops , and bricked Android devices . Its versatility makes it a go-to solution for diverse system challenges.

  • Wide Device Compatibility

With support for over 1000 Android models, Dr.Fone ensures compatibility with a vast array of devices. The platform is versatile and a widely applicable tool for Android users.

  • High Success Rate

Dr.Fone boasts a high success rate in resolving Android issues. It provides users with confidence in its effectiveness and reliability.

Additional Functionalities

Below are additional functionalities of Dr.Fone that support your device to keep it in top shape.

  • **Phone Manager.**Fone acts as a comprehensive phone manager. It allows you to transfer contacts, SMS, photos, videos, and more between your Honor X50i+ and computer. The feature simplifies data management and ensures seamless organization.
  • Phone Backup. The tool enables selective backup of Android data on a computer. It provides you with the flexibility to safeguard essential information. The selective backup feature ensures efficient use of storage and allows for easy restoration when needed.
  • **Screen Unlock Without Losing Data.**Fone offers a secure way to unlock the screen of Android devices without losing data. You can regain access to your devices without compromising valuable data, whether due to forgotten passwords, pattern locks, or PINs.

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Part 3. Tips for Maintaining Your Phone Display Brilliance

Maintaining a vibrant phone display enhances user experience and ensures optimal visual clarity. Follow these tips to keep your phone’s display at its best:

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maintaining your device health vector

Adjust Brightness Mindfully

Optimize brightness settings based on ambient lighting. Avoid excessively high brightness levels, which can strain your eyes and impact battery life.

  • Update Regularly

Keep your phone’s software up-to-date to benefit from performance enhancements, bug fixes, and display optimizations provided by system updates.

  • Be Mindful of Background Apps

Close unused background apps to free up system resources and prevent unnecessary strain on your phone’s display and overall performance.

  • Use Static Wallpapers

Dynamic wallpapers and live backgrounds consume more power. Opt for static wallpapers to reduce battery drain and maintain consistent display performance.

  • Avoid Extreme Temperatures

Exposure to extreme hot and cold temperatures can affect your phone’s display and overall performance. Store your device in a moderate environment.

  • Implement Screen Timeout

Set a screen timeout to turn off the display when not in use automatically. This conserves battery life and prevents unnecessary wear on the screen.

  • Clean Your Screen Regularly

Fingerprints, dust, and smudges can affect display clarity. Clean your screen regularly with a microfiber cloth to ensure a crisp and vibrant view.

  • Secure Your Phone

Implement security measures to prevent unauthorized access. This protects your data and ensures the display remains secure and untouched.

  • Enable Night Mode

Many phones offer a night mode that reduces blue light emission. It promotes better sleep and reduces eye strain, especially during nighttime use.

  • Implement App-Specific Settings

Some apps have specific display settings. Explore and adjust these settings within individual apps to enhance your visual experience and reduce strain.

Conclusion

The guide highlights the “Why is My Honor X50i+ black and white“ query. It offers practical solutions for Android and Honor X50i+ users. By addressing common issues such as accessibility settings, app conflicts, and system glitches, you can restore their vibrant displays. Maintaining your phone display involves mindful practices, from adjusting brightness to regular updates.

The guide provided solutions for display issues and showcased the versatility of Dr.Fone System Repair Android. It’s a holistic solution for users seeking a seamless and reliable Android experience, addressing diverse concerns with precision and efficiency.

Restore Missing App Icon on Honor X50i+: Step-by-Step Solutions

The growing conversation around the missing app icons on Android issue has caught our attention. While it seems confusing, it’s a problem that some Android users have encountered.

After all, the presence of app icons on our Android device’s home screen is important for convenient access to our frequently used applications. When your Honor X50i+’s icons suddenly disappear, it can leave you feeling lost about how to use and access your apps.

No worries, though. We’ve got you covered with a simple guide in this article. Just follow the steps, and you’ll get those missing app icons back on your Honor X50i+.

Part 1: Make Sure if the Missing App Is Installed

Before proceeding with troubleshooting the missing app icon on your Android device, it’s essential to confirm whether the app is still installed or if it has been accidentally deleted. To do it, you can have a quick check on Google Play:

  • Step 1: Go to the Play Store.
  • Step 2: Tap your Google profile at the top right and find Manage apps and devices.
  • Step 3: Open Manage and select the “Installed” tab.

Check if the missing app is installed

Now, see whether you can find the app icon that disappeared on your Android. If you can’t find it, it means the app has been accidentally deleted, and you can install it back on your device. However, if it’s confirmed to be installed on your Android but remains missing from your home screen, you can continue the following practice.

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Part 2: How To Find the Missing App Icon on Android

All my apps disappeared from my home Android screen. What should I do?”

If you’ve confirmed that the missing app is installed, but its icon is nowhere to be found on your home screen, don’t fret—there are several solutions you can take to locate and restore the missing app icon on Android.

1. Check hidden apps

How could the Android phone icon be missing? Well, app icons can disappear from your home screen for different reasons. One of the common reasons is you might have accidentally hidden it in your phone. To find and check whether the app is hidden, the steps can be different depending on the phone model you are using.

However, as a general guide, you can follow these steps:

  • Step 1. Go to your phone’s Settings.
  • Step 2. Use the search bar to look for “Hidden app.”
  • Step 3. Once you find the “Hidden app” settings, watch the list to see if the missing app is there. If it is, you can toggle off the switch to unhide it.

Unhide any hidden apps on Android

2. Move the app to the home screen from the App Drawer

If your app icon disappeared on your Android, you can also easily restore it by adding the app to the home screen from the app drawer. Follow the step-by-step guide below:

  • Step 1. Open the App Drawer on your Android. To do this, swipe from the bottom to the top, starting from your home screen. The App Drawer is where all your installed apps are neatly listed.
  • Step 2. Once you open the App drawer, locate the app icon that has disappeared from your home screen. For example, you lost the phone icon on Android. Then, look for the phone icon from the App Drawer.
  • Step 3. Long-press the Icon of the missing app and move it to the desired location on your home screen. You can drag it to an empty space or a specific folder.
  • Step 4. Release to drop the app icon onto the home screen.

Open the App Drawer on Android

3. Re-enable disabled app

App icons can also disappear on the Android home screen if you unintentionally or intentionally disable them. Certain phone models even offer a functionality known as ‘Freezer,’ allowing users to temporarily halt the apps. While in a frozen state, the app remains inactive and doesn’t appear on the home screen until you unfrozen it.

To re-enable the disabled app, you can follow the steps here:

  • Step 1. Open the Apps & Notifications on the Settings.
  • Step 2. Select the app which icon is missing on your home screen. For example, tap the phone app if the phone icon disappears on your Android.
  • Step 3: In the App Info, tap Enable.

4. Reset Android to factory settings

If the previous methods don’t work, you might need to do a factory reset on your Honor X50i+. But before doing that, it’s important to back up your data first because a factory reset will clear all your data and cache when you press the reset button.

How to reset Android to factory setting:

  • Step 1: Go to your Android Settings.
  • Step 2: Select Backup and Reset > Factory data reset. Then, choose to erase all data.

Please be mindful that performing a factory reset on Android will reset your Android completely to its initial state.

Perform a factory reset on Android

Part 3: How to Fix System Error on Android Easily with Reliable Software

Missing app icons on Android can sometimes be a result of errors in your Android system launcher, causing inconvenience and potential disruptions to your device’s operation. To address this issue effectively, you can turn to Dr.Fone’s advanced system repair tool. This tool is designed to handle various system issues, providing an easy and reliable solution.

How to fix the Android system using Dr.Fone’s system repair tool:

  • Step 1. Open the Repair Tool

Start by launching Wondershare Dr.Fone on your computer. Go to the Toolbox section and connect your Honor X50i+. Choose System Repair and pick Android as your device type.

Open Dr.Fone System Repair to fix the missing app icon

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  • Step 2. Begin Repair

Click Start on the new screen to kick off the repair. Since you’re dealing with the Android system, select System Damage.

Select the problem and begin the repair

  • Step 3. Fill in the Honor X50i+ device Details

The platform will detect your Honor X50i+’s brand. Confirm the Name, Model, Country, and Carrier. If your device is unlocked, choose OPEN in the Carrier section. Agree to the warning, click Next, and proceed with the repair.

Confirm your Honor X50i+’s details

  • Step 4. Activate Download de

Follow the instructions to put your Honor X50i+ into Download Mode. Once you are in Download Mode, the firmware will be downloaded automatically.

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Activate Download mode to download the firmware

  • Step 5. Confirm Installation

Remember, the repair may erase data. It’s advisable to back up your data first before starting the repair. Enter “000000” to confirm the repair process, shown by a progress bar. Once finished, click Done and see if your phone has returned to normal.

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Confirm the repair process

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Conclusion

When the app disappears from the home screen of your Android, it can hinder your ability to access and use the app efficiently. There are several reasons why an app might disappear from your Android home screen, and addressing the issue depends on the specific circumstances.

Whether it’s due to accidental deletion or a system glitch, we have discussed various methods to recover the missing app and ensure smooth functionality in this article. In cases of system-related issues on your Honor X50i+, it’s advisable to rely on trustworthy software such as Dr. Fone’s system repair tool for a comprehensive resolution.


  • Title: 7 Solutions to Fix Error Code 963 on Google Play Of Honor X50i+ | Dr.fone
  • Author: Ariadne
  • Created at : 2024-07-30 08:06:01
  • Updated at : 2024-07-31 08:06:01
  • Link: https://howto.techidaily.com/7-solutions-to-fix-error-code-963-on-google-play-of-honor-x50iplus-drfone-by-drfone-fix-android-problems-fix-android-problems/
  • License: This work is licensed under CC BY-NC-SA 4.0.