7 Solutions to Fix Error Code 963 on Google Play Of Huawei P60

People are increasingly complaining about Google Play Error Codes which pop-up during downloading, installing or updating an App via Google Play Store. Amongst these, the most recent and common one being Error Code 963.

Google Play Error 963 is a typical error which shows up not only when you try to download and install an App but also during App update.

Error 963 cannot be attributed to a particular App or its update. It is a Google Play Store error and is experienced by Android users across the world.

Error Code 963, just like any other Google Play Store errors, is not something difficult to deal with. It’s a minor glitch which can be fixed easily. There is no need to worry or panic if you see Error 963 on Google Play Store preventing your favorite App from downloading or updating.

Read on to find out more about the Google Play Error 963 and best ways to fix it.

Part 1: What is Error Code 963?

Error 963 is a common Google Play Store error which basically hinders Apps from downloading and updating. Many people get worried when Error Code 963 does not let them install new Apps or update existing ones. However, please understand that Google Play Error is not such a big deal as it may sound and can be overcome easily.

Error 963 pop-up message reads as follows: “cannot be downloaded due to an error (963)” as shown in the image below.

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A similar message shows up even while you are trying to update an App, as shown in the screenshot below.

Error Code 963 is basically an outcome of data crash which mostly is seen in cheaper smartphones. There might another reason for Error 963 preventing Apps from downloading and updating, which is Google Play Store Cache being corrupted. People also speculate SD Card related issues as many-a-times external memory enhancer chips do not support large Apps and their updates. Also, Error 963 is very common with HTC M8 and HTC M9 smartphones.

All these reasons and more can handle with ease and you can continue to use Google play services smoothly. In the following segment, we will discuss various fixes to cure the problem to enable to you download, install and update Apps on your device normally.

Part 2: Easiest solution to fix Error Code 963 on Android

When it comes to the most convenient solution to fix error 963, Dr.Fone - System Repair (Android) cannot be missed. It is the most productive program that covers a wide range of Android issues. It ensures full safety while performing and one can fix the Android issues in a hassle-free way.

Dr.Fone - System Repair (Android)

One click to fix Google Play error 963

• The tool is recommended for its higher success rate.
• Not just Google Play error 963, it can fix a large number of system issues including app crashing, black/white screen etc.
• It’s considered as the first tool that offers one-click operation for Android repairing.
• There’s no technical expertise needed to use this tool.

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This section will provide you the tutorial guide for how to fix error code 963.

Note: Before moving to solve the error 963, we would like to inform you that the process may result in wiping away your data. And therefore, we suggest you to make backup of your Huawei P60 prior to fixing this Google Play error 963.

Phase 1: Connecting and preparing the Huawei P60 device

Step 1 – To begin fixing error 963, run Dr.Fone after downloading and installing it on your PC. Now, pick out the ‘System Repair’ tab from the main screen. Thereupon, with the help of a USB cable, make connection between your Huawei P60 and PC

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Step 2 – On the left panel, you’re supposed to choose ‘Android Repair’ and then click the ‘Start’ button.

Step 3 – On the following screen, you need to choose the appropriate details for your device like the name, brand, model, country/region etc. Later, go for warning confirmation and hit ‘Next’.

Phase 2: Taking Android device in Download mode for repairing

Step 1 – It is essential to get your Huawei P60 or tablet entered in Download mode. For this, following are the steps to be taken:

If the Huawei P60 device contains Home button:

• Turn the Huawei P60 device off and then keep holding the ‘Power’, ‘Volume Down’ and ‘Home’ buttons altogether for about 10 seconds. Next, release them all and push the ‘Volume Up’ key. This way, your device will enter the Download mode.

If the Huawei P60 device contains no Home button:

• Switch off your phone/tablet and press the ‘Volume Down’, ‘Bixby’ and ‘Power’ buttons for 10 seconds. Leave the buttons and then press the ‘Volume Up’ button for entering download mode.

Step 2 – Press the ‘Next’ button and then the program will commence the firmware downloading.

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Step 3 – Upon successful downloading and verification of the firmware, the process of Android device repairing will begin automatically.

Step 4 – Within a while, the Google play error 963 will be vanished.

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Part 3: 6 Common Solutions to fix Error Code 963

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Since there is no specific reason for Error Code 963 to occur, similarly there is no one solution to the problem. You may use any one of them below or try them all to never see Error Code 963 on your device.

1. Clear Play Store Cache and Play Store Data

Clearing Google Play Store Cache and Data basically means keeping Google Play Store clean and free from trouble-making data stored in respect of it. It is advisable to carry out this process regularly to prevent Errors like Error Code 963 from occurring.

Follow the steps given below to fix  Error Code 963:

Visit “Settings” and select “Application Manager”.

Now select “All” to see all downloaded and built-in Apps on your device.

Select “Google Play Store” and from the options that appear, tap on “Clear Cache” and “Clear Data”.

Once you are done clearing Google Play Store Cache and Data, try to download, install or update the App facing Google Play Error 963 again.

2. Uninstall updates for Play Store

Uninstalling Google Play Store updates is an easy and quick task. This method is known to have helped many as it brings back the Play Store to its original state, free from all updates.

Visit “Settings” and select “Application Manager”.

Now select “Google Play Store” from “All” Apps.

In this step, click on “Uninstall Updates” as shown below.

3. Shift the App from SD Card to device’s memory

This method is strictly for certain Apps which cannot be updated because they are stored on an external memory card, i.e., SD Card. Such memory enhancing chips do not support large Apps and due to a shortage of space prevents them from updating. It advisable to move such Apps from the SD Card to the Huawei P60 device’s internal memory and then try to update it.

Visit “Settings” and select “Apps”.

From “All” Apps click on the App which is unable to update.

Now click on “Move to Phone” or “Move to internal storage” and try to download its update again from the Google Play Store.

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4. Unmount your external Memory Card

Error Code963 may also occur due to an external memory chip used in your device to enhance its storage capacity. This is very common and can be dealt with by unmounting the SD Card temporarily.

To unmount your SD Card:

Visit “Settings” and keep scrolling downwards.

Now select “Storage”.

From the options that appear, select “Unmount SD Card” as explained in the screenshot below.

Note: If the App or its update downloads successfully now, do not forget to mount the SD Card back.

5. Remove and Re-add your Google account

Deleting and re-adding your Google account in might sound a little tedious but it does not take much of your precious time. Moreover, this technique is very effective when it comes to fixing Error  Code 963.

Carefully follow the steps given below to remove and then re-add your Google account:

Visit “Settings”, under “Accounts” select “Google”.

Select your account and from the “Menu” select “Remove account” as shown below.

Once your account is removed, follow the steps given hereunder to add it back again after a few minutes:

Go back to “Accounts” and select “Add Account”.

Select “Google” as shown above.

In this step feed in your account details and your Google account will be configured once again.

6. Special technique for HTC users

This technique is specially crafted fro HTC smartphone users who frequently face Google Play Error 963.

Follow the step-by-step instructions given below to uninstall all updates for your HTC One M8 Lock Screen App:

Visit “Settings” and find “HTC Lock Screen” under “Apps”.

Now click on “Force Stop”.

In this step, Click on “Uninstall Updates”.

This remedy is as simple as it sounds and has helped many HTC users to get rid of Error 963.

Google Play Errors are a very common phenomenon these days, especially Error Code 963 which usually occurs in the Google Play Store when we try to download, install or update an App. There is no need to worry if you see Error Code 963 pop-up on your screen as your device and its software are not to be blamed for Error 963 to suddenly surface. It is a random error and can be fixed easily by you. You do not need any technical assistance to deal with the issue. All you need to do is follow the steps introduced in this article to use Google Play Store and its services smoothly.

Top 4 Android System Repair Software for Huawei P60 Bricked Devices

Is your Huawei P60 device showing signs of being “bricked” or “soft-bricked”? When a Huawei P60 is bricked, it becomes unresponsive and unusable. But fear not, as this article will guide you through reviving your device’s functionality. It will delve into the significance of unbricking and how it restores usability.

Moreover, this article will introduce you to the world of Huawei P60 unbrick tools and software, ensuring you can get your device back on track. So read on and explore the top Android system repair software that can bring life back to your bricked Huawei P60 device.

Part 1: Understanding Bricked Huawei P60

Have you ever heard the term “bricked” concerning your Huawei P60 device? This section explains it to you in simple terms. Imagine your device becoming like a brick, unresponsive and seemingly lifeless. That’s what happens when a Huawei P60 gets bricked. There are two main types of brick: soft brick and hard brick.

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Soft Brick

Soft brick is like a temporary setback for your device. To see if your Huawei P60 is soft - bricked, check out the details below:

• It happens when the software encounters issues, but the hardware is usually fine.
• Your device might not start properly, freeze, or get stuck on the logo screen.

Hard Brick

Now, this is a more severe situation. In this case, your bricked Huawei P60 might fall under the following conditions:

• Thesoftware and hardware have significant problems, making the Huawei P60 device unresponsive.
• Your device won’t turn on and might not show any signs of life.

Common Causes of a Brick Huawei P60

Now, let’s discuss why devices end up in this bricked state. It can happen due to a few common reasons:

• Failed Updates

Something might go wrong during the process when you’re trying to update your Huawei P60 device. This is properly because of a poor internet connection or other interruptions. As a result, your device might get confused and end up bricked.

• Custom ROM Installations

A custom ROM is like a customized version of your device’s software. While it can bring cool new features, it can also cause issues if not installed correctly. Incompatible or poorly made custom ROMs can sometimes lead to a bricked device.

• Unauthorized Modifications

If you’re trying to tweak your device’s software without proper knowledge, you might make changes that the Huawei P60 device can’t handle. This can lead to instability and, you guessed it, a bricked device.

So, why is it important to know all this? Well, a bricked device isn’t just frustrating; it can disrupt your daily life. You won’t be able to use your device, access your apps, or even make calls. That’s why unbricking is crucial.

Part 2: Top Android System Repair Software

Now that you’ve grasped the concept, let’s dive into how to unbrick a Huawei P60. That’s where Android system repair software comes in. These clever programs are like doctors for your device’s software. They diagnose and fix issues to keep your appliance running smoothly. Let’s explore the cream of the crop when it comes to these software solutions:

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Wondershare Dr.Fone – System Repair (Android)

Dr.Fone - System Repair (Android) is like a magic wand for your Huawei P60 device. It’s designed to rescue your device from troubles and make it run smoothly again. Dr.Fone - System Repair (Android) is built to  fix various issues, including a bricked device. It can resolve problems like black screens, frozen devices, boot loops, and even devices stuck in recovery mode.

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Repair Android System Errors without Any Trouble.

• Fix your Android to normal, no skills required.
• Fix various Android system issues, stuck in boot loop , black screen , or won’t turn on , looping on start, etc.
• The high success rate in resolving Android system issues.
• Compatible with a wide range of Android devices and OS versions
• User-friendly interface with easy-to-follow steps.

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Key Features

Here’s what Dr.Fone offers as a powerful Android system repair software:

• Repair a wide variety of Android system issues.
• User-friendly interface that’s easy to navigate.
• No technical expertise required – it guides you step by step.
• Compatibility with a wide range of Huawei P60 devices.

Pros

Check out Dr. Fone’s benefits you can take advantage of:

• Easy and intuitive to use.
• Can fix a range of software-related problems.
• Doesn’t require deep technical knowledge.
• Can help you avoid expensive repair services

Cons

As for its drawback, refer below:

• Some complex issues might still require professional help.

How To Unbrick Huawei P60 Using Dr.Fone

This tutorial will show you how Dr.Fone can remove the brick from a Huawei P60 smartphone.

• Step 1: Launch Dr.Fone and head to the program’s left-hand panel, where you’ll find the Toolbox. You may fix your broken Android device by connecting it to your computer and selecting System Repair from the menu.

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• Step 2: Select Android on the following screen to troubleshoot an Android device. After that, you’ll be brought to a new screen where you can initiate the fix by clicking Start.

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• Step 3: When you click through to the next window, the service will automatically recognize the manufacturer of the Android device. Choose the appropriate Brand, Name, Model, Country, and Carrier from the drop-down menus. Select OPEN in the Carrier area if the phone is unlocked. The next step is to tick the box labeled I accept the risk and am ready to continue. Click Next to proceed with the rest of the Huawei P60 device repair.

• Step 4: Put your Huawei P60 into Download Mode when prompted.

• If your phone has a home button, follow the on-screen prompts to power it down. Keep pressing and holding the Volume Down, Home, and Power Then, press the Volume Upbutton to activate the Download Mode.

• If your Android doesn’t have a Home button, you may still use it byturning it off and pressing the Volume Down, Bixby, and Power buttons simultaneously. Repeatedly pressing the Volume Up button will activate Download Mode.

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• Step 5: The firmware download starts on the platform immediately after the Huawei P60 device enters Download Mode. You can click Stop to abort it at any stage during the process. The platform then verifies and presents the information as it downloads. By selecting Fix Now, you can install the firmware.

• Step 6: The Android repair procedure may delete all of your data. To proceed, please type “000000” in the box provided. The system repair process will begin, and its status can be viewed in the next screen’s progress bar.

Take Note: Backing up your Android is necessary before doing any Android repair.

• Step 7: The prompt window will show the completion message. If the Android device boots normally, you can close the tool by clicking the Done button. Press the Try Again button to try powering on the Huawei P60 device again if it does not turn on automatically.

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Repair System & Phone Master

This software is a real game-changer in resolving Android system problems. It specializes in repairing system issues, enhancing device performance, and cleaning up unnecessary files.

Key Features

Check out the key features of this software below:

• Repair a range of system issues, including bricking.
• Boost device speed and performance.
• Clean up junk files to free up space.
• The easy-to-use interface is suitable for all users.

Pros

Repair System & Phone Master’s advantages include the following:

• Straightforward operation.
• Focus on improving overall device performance.
• Can potentially extend your device’s lifespan.

Cons

Below is the disadvantage of this software:

• Repair capabilities might be limited for complex issues.

System Repair for Android

True to its name, System Repair for Android is designed to repair and rejuvenate your device’s Android system. It’s a reliable tool to tackle various software issues, including bricked devices.

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Key Features

The key features of System Repair for Android app include:

• Repair various Android system problems.
• User-friendly interface for hassle-free operation.

Pros

As for its advantages, see the list below:

• Straightforward solution for commonsystem issues.
• Can save you from device replacement costs.

Cons

Check below to learn about this app’s drawback:

• Advanced issues might require professional intervention.

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Phone Doctor Plus

Phone Doctor Plus is like a health check-up app for your device. It’s designed to repair system issues and diagnose hardware problems that might contribute to a bricked device.

Key Features

See Phone Doctor Plus’s essential features below:

• Diagnose and repair both software and hardware issues.
• Identify potential problems that could lead to bricking.

Pros

This app’s advantages include the following:

• Comprehensive diagnosis for both software and hardware.
• Can help you identify issues before they become serious.

Cons

Check out this app’s disadvantages below:

• Not solely focused on software repair, might not cover all scenarios.

Part 3: Tips on Preventing Future Bricking Incidents

Now that you know how to fix a bricked Huawei P60 smartphone, let’s focus on preventing it in the first place. Here are some simple steps you can take to keep your Huawei P60 device safe and sound:

• Regularly Check for Updates

Always keep your device’s software up to date. Updates often contain bug fixes and improvements that can prevent software-related issues.

• Use Reliable Tools and Software

When using any tools or software on your device, ensure they’re trusted and well-reviewed. Unreliable tools can lead to unexpected problems.

• Avoid Unauthorized Modifications

Avoid messing with your device’s software beyond basic settings unless you’re a tech expert. Unauthorized modifications can lead to bricking.

• Keep Your Battery Charged

Ensure your device has enough battery power before initiating software updates or installations. Low battery during critical processes can lead to issues.

• Backup Regularly

Regularly back up your device’s data to avoid losing important information during a bricking incident.

• Use Official Firmware

If you’re ever reinstalling or updating your device’s software, always use official firmware provided by the manufacturer.

• Utilize Safe Mode for Troubleshooting

If your device starts acting strange, try booting it into safe mode. This helps you identify if a third-party app is causing issues.

• Seek Professional Help

If you’re unsure about a particular action, seek help from experts. Trying to fix complex issues yourself can worsen the situation.

By following these easy tips, you can keep your Huawei P60 device running smoothly and avoid the hassle of dealing with a bricked device. Always remember, prevention is better than cure!

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Conclusion

Encountering a bricked Huawei P60 device can be a frustrating roadblock. However, there’s a silver lining – the power of an Android system repair software like Dr.Fone – System Repair (Android). This user-friendly tool acts as your device’s superhero, rescuing it from the clutches of bricking incidents.

So, whether your device is experiencing a soft brick or a hard brick, you now have the best tools and knowledge to overcome it. Dive into the Android system repair software world, explore your options, and bid farewell to brick. Welcome a revived, functioning Huawei P60 device into your daily life.

How to Resolve Huawei P60 Screen Not Working

Nothing is more frustrating than your phone’s touch screen becoming unresponsive. Given the importance of smartphones in daily work, a phone with a touch screen not working can badly affect your routine. It is an issue found in most smartphone brands, even among Huawei P60 phones, known for their efficient performance. If your Huawei P60 screen is not working, it can be an exhausting experience.

Luckily for your, multiple ways are available to resolve this issue. This article will list six fixes for resolving the Huawei P60 not working issue. It will also discuss the reasons behind this issue in detail and provide a list of tips to avoid it in the future.

Part 1: What Causes Huawei P60 Screen Unresponsive?

Answering what causes Huawei P60 screen unresponsiveness is difficult. Many reasons, ranging from minor bugs to serious hardware issues, can cause it. To find out the exact or near exact reason, you will have to review your device’s activity before this issue occurs. You can use the following common reasons behind the Huawei P60 6T touch screen not working as the basis of your investigation:

1. Touchscreen Calibration

Excessive smartphone use can cause the touchscreen to go out of the required settings. It means until the touch screen is not recalibrated properly, the touch not working issues will continue to pop up.

2. Battery Issue

If your device’s battery is damaged or is at the end of its lifespan, it can cause the touch screen not responding issues. Moreover, the low battery and issue with the charging port can also lead to this problem.

3. Corrupted System Files

The presence of corrupted system files is also a significant cause of such issues. These corrupted files can also lead to serious performance issues on your phone.

4. Conflicting Settings

It is also possible that the conflicting settings in your device are causing this issue. These settings can range from touch sensitivity to screen refresh rate. Unless these conflicts are removed, the touchscreen performance will continue to degrade.

Part 2: The Common Solutions to Solve a Huawei P60 Screen Unresponsive

Fixing the Huawei P60screen not working is easy as long as it is not a serious hardware issue. While there are multiple ways to solve this problem, we have chosen the 6 most common and easy solutions. Listed below are the 6 common solutions to solve a Huawei P60 screen unresponsive:

Solution 1. Restart the Huawei P60 Phone

As with any other issue or device, the first fix you should always try first is to restart your device. It is the best solution to fix the Huawei P60 not working issue if temporary bugs and glitches are the reason behind it. When you restart your device, it flushes out all temporary bugs and glitches while resetting your device’s processes. Use this guide to restart your Huawei P60 device:

Instruction: Press and hold the “Power” button for a couple of seconds until it turns off. Wait a few moments and then use the “Power” button to turn on the Huawei P60 device. In some of the Huawei P60 devices, you also have to use the “Volume Down” button along with the “Power” button to restart the Huawei P60 device.

Solution 2. Check the Charging Port and Battery

The issues with the battery of your Huawei P60 5 can also lead to Huawei P60 not working. It can be due to your device’s low or near-empty battery. While in some cases, serious issues with the battery can also be behind this problem. Similarly, the reason behind your phone’s touch not working can be charging port issues.

Thus, you should check and clean your device’s charging port and see if it resolves the problem. Moreover, turn off your device, charge it, and then restart it to check if the touch screen not working issue is gone.

Solution 3. Contact the Huawei P60 Customer Support

Contacting Huawei P60 customer support can also help resolve the Huawei P60 screen not working problem. It is especially helpful if you are unable to find the cause and want to seek an expert opinion. The Huawei P60 customer support will help you find the issue and recommend a solution.

It is an excellent option if your Huawei P60 device’s touch is not working due to hardware issues. They can help guide you to a suitable service center to fix your phone and resolve this issue.

Solution 4. Wipe the Cache of Your Huawei P60 Device

A common reason for Huawei P60 Nord being stuck on the loading screen is the filled cache partition. If you do not clean out the cache partition of your Huawei P60 device, its performance will degrade. As a result, your device will experience issues like the touch screen not working or getting stuck at the loading screen. Here is how you can clear the cache of your Huawei P60 device:

Step 1: Turn off your device by pressing and holding the “Power” button. Once it is turned off, press and hold the “Power” and “Volume Down” buttons until you see the Huawei P60 logo.

Step 2: Now, enter your phone’s PIN or pattern and choose a language. After selecting the language, choose “Wipe data and cache.”

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Step 3: Select “Wipe cache” on the next screen and confirm the action through “Yes” in the ensuing window. Once the process is complete, choose “Reboot” to restart your device.

Solution 5. Reset to Factory Settings

Sometimes, clearing the cache partition doesn’t help resolve the touchscreen issue. In that case, You have to factory reset your Huawei P60 device. It is the best and last solution if other fixes haven’t worked and you can’t pinpoint the reason. Factory resetting your Huawei P60 will delete all phone data. Thus, you should create a proper backup before trying this fix. Follow these steps to factory reset your Huawei P60 in no time:

Step 1: Launch Settings on your Huawei P60 device and tap “System” to select “Reset Options.”

Step 2: In the “Reset Options,” select “Erase all data (factory reset)” and confirm the action by again pressing “Erase All Data.” It will start the factory reset process.

Solution 6. Replace the Old Screen with A New Screen

If none of the above-mentioned fixes have worked so far, you should replace the touch screen. Replacing the touch screen is recommended in case of hardware and severe software issues. However, it can be quite an expensive fix as new touch screens aren’t cheap. The prices for new touchscreens differ depending on the model. These prices start from $20 and go up to hundreds of dollars.

Part 3: How to Avoid Huawei P60 Screen being Unresponsive?

Protecting your Huawei P60 device against system issues like touch not working is not difficult. While it is true that you can’t 100% avoid such problems, the risks can still be reduced to a great extent. To prevent your Huawei P60 screen from being unresponsive, here are some tips you can follow:

• ****Regular Updates:****You should always ensure that your Huawei P60 device runs on the latest software version available. It can help prevent bugs or glitches that might cause the screen to become unresponsive.
• ****Device Protection:****It is also essential that you use a good quality phone case and screen protector. These will protect your Huawei P60 device from physical damage. Drops, bumps, or scratches can damage the screen and make it unresponsive.
• ****Delete Unnecessary Apps:****If you have too many apps on your Huawei P60 devices, it can cause screen unresponsiveness issues. Thus, you should only install the apps you need and delete the apps that are no longer needed.
• ****Use Dr.Fone 13:****Having a professional tool like Fone in your arsenal helps a lot in protecting against system issues. If a system issue is able to pass through, Dr.Fone has the ability to resolve the issue in a matter of seconds. Moreover, it is a complete smartphone tool with data transfer, location changer, and system repair features.

A new version of Dr.Fone is expected to release in the latter half of this month. The new version will include many improvements, advanced features, and increased device support. Furthermore, it will also have a better and more user-friendly interface.

Conclusion

To sum up this article, it can be said that issues like Huawei P60 not working are part of life. These issues can occur anytime and are hard to completely protect against. Thus, having a problem solver like Wondershare Dr.Fone is the best choice. It will not only help you safeguard against system issues but also resolve them if they occur.