7 Solutions to Fix Error Code 963 on Google Play Of Infinix Hot 30i | Dr.fone
7 Solutions to Fix Error Code 963 on Google Play Of Infinix Hot 30i
People are increasingly complaining about Google Play Error Codes which pop-up during downloading, installing or updating an App via Google Play Store. Amongst these, the most recent and common one being Error Code 963.
Google Play Error 963 is a typical error which shows up not only when you try to download and install an App but also during App update.
Error 963 cannot be attributed to a particular App or its update. It is a Google Play Store error and is experienced by Android users across the world.
Error Code 963, just like any other Google Play Store errors, is not something difficult to deal with. It’s a minor glitch which can be fixed easily. There is no need to worry or panic if you see Error 963 on Google Play Store preventing your favorite App from downloading or updating.
Read on to find out more about the Google Play Error 963 and best ways to fix it.
Part 1: What is Error Code 963?
Error 963 is a common Google Play Store error which basically hinders Apps from downloading and updating. Many people get worried when Error Code 963 does not let them install new Apps or update existing ones. However, please understand that Google Play Error is not such a big deal as it may sound and can be overcome easily.
Error 963 pop-up message reads as follows: “cannot be downloaded due to an error (963)” as shown in the image below.
A similar message shows up even while you are trying to update an App, as shown in the screenshot below.
Error Code 963 is basically an outcome of data crash which mostly is seen in cheaper smartphones. There might another reason for Error 963 preventing Apps from downloading and updating, which is Google Play Store Cache being corrupted. People also speculate SD Card related issues as many-a-times external memory enhancer chips do not support large Apps and their updates. Also, Error 963 is very common with HTC M8 and HTC M9 smartphones.
All these reasons and more can handle with ease and you can continue to use Google play services smoothly. In the following segment, we will discuss various fixes to cure the problem to enable to you download, install and update Apps on your device normally.
Part 2: Easiest solution to fix Error Code 963 on Android
When it comes to the most convenient solution to fix error 963, Dr.Fone - System Repair (Android) cannot be missed. It is the most productive program that covers a wide range of Android issues. It ensures full safety while performing and one can fix the Android issues in a hassle-free way.
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One click to fix Google Play error 963
- The tool is recommended for its higher success rate.
- Not just Google Play error 963, it can fix a large number of system issues including app crashing, black/white screen etc.
- It’s considered as the first tool that offers one-click operation for Android repairing.
- There’s no technical expertise needed to use this tool.
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This section will provide you the tutorial guide for how to fix error code 963.
Note: Before moving to solve the error 963, we would like to inform you that the process may result in wiping away your data. And therefore, we suggest you to make backup of your Infinix Hot 30i prior to fixing this Google Play error 963.
Phase 1: Connecting and preparing the Infinix Hot 30i device
Step 1 – To begin fixing error 963, run Dr.Fone after downloading and installing it on your PC. Now, pick out the ‘System Repair’ tab from the main screen. Thereupon, with the help of a USB cable, make connection between your Infinix Hot 30i and PC
Step 2 – On the left panel, you’re supposed to choose ‘Android Repair’ and then click the ‘Start’ button.
Step 3 – On the following screen, you need to choose the appropriate details for your device like the name, brand, model, country/region etc. Later, go for warning confirmation and hit ‘Next’.
Phase 2: Taking Android device in Download mode for repairing
Step 1 – It is essential to get your Infinix Hot 30i or tablet entered in Download mode. For this, following are the steps to be taken:
If the Infinix Hot 30i device contains Home button:
- Turn the Infinix Hot 30i device off and then keep holding the ‘Power’, ‘Volume Down’ and ‘Home’ buttons altogether for about 10 seconds. Next, release them all and push the ‘Volume Up’ key. This way, your device will enter the Download mode.
If the Infinix Hot 30i device contains no Home button:
- Switch off your phone/tablet and press the ‘Volume Down’, ‘Bixby’ and ‘Power’ buttons for 10 seconds. Leave the buttons and then press the ‘Volume Up’ button for entering download mode.
Step 2 – Press the ‘Next’ button and then the program will commence the firmware downloading.
Step 3 – Upon successful downloading and verification of the firmware, the process of Android device repairing will begin automatically.
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Step 4 – Within a while, the Google play error 963 will be vanished.
Part 3: 6 Common Solutions to fix Error Code 963
Since there is no specific reason for Error Code 963 to occur, similarly there is no one solution to the problem. You may use any one of them below or try them all to never see Error Code 963 on your device.
1. Clear Play Store Cache and Play Store Data
Clearing Google Play Store Cache and Data basically means keeping Google Play Store clean and free from trouble-making data stored in respect of it. It is advisable to carry out this process regularly to prevent Errors like Error Code 963 from occurring.
Follow the steps given below to fix Error Code 963:
Visit “Settings” and select “Application Manager”.
Now select “All” to see all downloaded and built-in Apps on your device.
Select “Google Play Store” and from the options that appear, tap on “Clear Cache” and “Clear Data”.
Once you are done clearing Google Play Store Cache and Data, try to download, install or update the App facing Google Play Error 963 again.
2. Uninstall updates for Play Store
Uninstalling Google Play Store updates is an easy and quick task. This method is known to have helped many as it brings back the Play Store to its original state, free from all updates.
Visit “Settings” and select “Application Manager”.
Now select “Google Play Store” from “All” Apps.
In this step, click on “Uninstall Updates” as shown below.
3. Shift the App from SD Card to device’s memory
This method is strictly for certain Apps which cannot be updated because they are stored on an external memory card, i.e., SD Card. Such memory enhancing chips do not support large Apps and due to a shortage of space prevents them from updating. It advisable to move such Apps from the SD Card to the Infinix Hot 30i device’s internal memory and then try to update it.
Visit “Settings” and select “Apps”.
From “All” Apps click on the App which is unable to update.
Now click on “Move to Phone” or “Move to internal storage” and try to download its update again from the Google Play Store.
Try updating the App now. If the Apps’s update does not download even now, DO NOT worry. There are three more ways to help you.
4. Unmount your external Memory Card
Error Code963 may also occur due to an external memory chip used in your device to enhance its storage capacity. This is very common and can be dealt with by unmounting the SD Card temporarily.
To unmount your SD Card:
Visit “Settings” and keep scrolling downwards.
Now select “Storage”.
From the options that appear, select “Unmount SD Card” as explained in the screenshot below.
Note: If the App or its update downloads successfully now, do not forget to mount the SD Card back.
5. Remove and Re-add your Google account
Deleting and re-adding your Google account in might sound a little tedious but it does not take much of your precious time. Moreover, this technique is very effective when it comes to fixing Error Code 963.
Carefully follow the steps given below to remove and then re-add your Google account:
Visit “Settings”, under “Accounts” select “Google”.
Select your account and from the “Menu” select “Remove account” as shown below.
Once your account is removed, follow the steps given hereunder to add it back again after a few minutes:
Go back to “Accounts” and select “Add Account”.
Select “Google” as shown above.
In this step feed in your account details and your Google account will be configured once again.
6. Special technique for HTC users
This technique is specially crafted fro HTC smartphone users who frequently face Google Play Error 963.
Follow the step-by-step instructions given below to uninstall all updates for your HTC One M8 Lock Screen App:
Visit “Settings” and find “HTC Lock Screen” under “Apps”.
Now click on “Force Stop”.
In this step, Click on “Uninstall Updates”.
This remedy is as simple as it sounds and has helped many HTC users to get rid of Error 963.
Google Play Errors are a very common phenomenon these days, especially Error Code 963 which usually occurs in the Google Play Store when we try to download, install or update an App. There is no need to worry if you see Error Code 963 pop-up on your screen as your device and its software are not to be blamed for Error 963 to suddenly surface. It is a random error and can be fixed easily by you. You do not need any technical assistance to deal with the issue. All you need to do is follow the steps introduced in this article to use Google Play Store and its services smoothly.
How to Quickly Fix Bluetooth Not Working on Infinix Hot 30i
One of the key features of an Android device these days is the Bluetooth technology. This is such an important part of the phone that many of us take for granted, but as soon as the feature stops working, it can cause all kinds of problems.
Fortunately, despite there being many reasons why a problem could occur to your Bluetooth feature, there are also plenty of fixes. Today, we’re going to share with you the complete guide that details everything you need to know to get your Bluetooth up and running once again as quickly as possible.
Let’s get straight into it!
Part 1. About Bluetooth Not Working on Android
Of course, the most common problem to occur with Bluetooth technology in your Infinix Hot 30i is when it doesn’t connect to the Infinix Hot 30i device you’re trying to link it to. This could be anything from a Bluetooth headset or headphones, to a portable speaker or even an in-car audio system.
However, the problems don’t stop there. You may have problems with turning your Bluetooth settings on through your actual device. Perhaps the software simply isn’t loading, or maybe the Bluetooth feature keeps turning itself off randomly.
Due to the complicated nature of Bluetooth technology, there could be many reasons as to why your Bluetooth feature is playing up in this way, but that doesn’t mean it can’t be fixed. For the rest of this guide, we’re going to explore the nine need-to-know ways you can fix the Bluetooth problems not working on your Infinix Hot 30i as quickly as possible.
Part 2. 9 fixes for Bluetooth not working on Android
2.1 One click to fix Android Bluetooth issues due to Android system
Since Bluetooth is an internal technology, this indicates there’s a problem with the software or firmware of your Infinix Hot 30i. If something’s broken, this means you need to fix it. Fortunately, there’s a quick and easy way to do this using software known as Dr.Fone - System Repair (Android).
Dr.Fone - System Repair (Android) is a powerful Android repair tool which is hailed as many as being on the best software applications in the industry. With all the tools you need to repair your phone not just for Bluetooth errors, but basically any internal firmware problems, this is a one-shot-tool that gets the job done.
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Android repair tool to fix Bluetooth issues in one click
- Can fix most internal software and firmware issues
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- Supports over 1,000+ unique Android brands, manufacturers, and devices
- Incredibly user-friendly and easy-to-use
- Compatible with all Windows computers
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To ensure you have the best experience while using the Dr.Fone - System Repair (Android) software, here’s a complete step-by-step guide on how it works when fixing your Android’s Bluetooth problems.
Step One Make your way over to the Wondershare website and download the Dr.Fone - System Repair (Android) software to either your Mac or Windows computer. Install the downloaded file by following the on-screen instructions. Once installed, open the software, so you’re on the Main Menu.
Step Two Connect your Infinix Hot 30i to your computer using the USB cable, wait a couple of seconds, and then click the System Repair option. On the Menu on the left, click Android Repair, and then press Start.
Step Three Next, use the drop-down menus to make sure all the information about your specific device is correct, including your device, operating system number, and carrier information. Click Next to confirm your selections.
Step Four When prompted, put your phone into Download Mode needed for repairs. You can do this by following the on-screen instructions which will depend on which device you have and the available buttons.
Step Five The software will now begin the repair process. This will happen automatically, and all you’ll need to do is make sure your device doesn’t disconnect during this process, and your computer doesn’t turn off.
When the repair process has been completed, you’ll receive the screen below, which means you can try again if the process didn’t work, or you can disconnect your Infinix Hot 30i and start using it and your Bluetooth features.
2.2 Restart Android and turn on Bluetooth again
One of the most common solutions in technology is simply to turn it on and off again, which is the case to happen here. By restarting your device, you can clear out any problems you may be suffering from to help it get up and running again. Here’s how;
- Turn your Infinix Hot 30i off by holding down the Power button
- Wait for several minutes and then turn your phone on again
- Wait for your phone to completely power up, so you’re on the Main Menu
- Navigate Settings > Bluetooth and then enable the setting
- Try to connect your Bluetooth device to what you were trying to do before
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2.3 Clear the Bluetooth cache
Every service on your Infinix Hot 30i using a feature called a cache. This is where information is stored to help the feature run properly and give you the best experience. However, over time this can get messy and can cause problems with your Bluetooth feature.
By clearing the cache, you can restart the service and hopefully clear up any issues or problems you may be experiencing.
- On your phone, navigate Settings > Application Manager, and you’ll see all the apps and services on your phone. Locate and select the Bluetooth service.
- Select the Storage option
- Tap the Clear Cache option
- Go back of the Menu and restart your phone
- Now turn your Bluetooth feature on and turn connecting it to your preferred device
2.4 Remove paired devices
Sometimes, you may have a problem with the Infinix Hot 30i device you’re trying to connect to via Bluetooth, especially if this is a device you’ve updated. To counter and repair this, you’re going to need to remove the paired devices saved with your device and then reconnect them.
Here’s how;
- From the Main Menu of your Infinix Hot 30i, head to Settings > Bluetooth > Connected Devices.
- Turn Bluetooth on, and you’ll see all the connections your Infinix Hot 30i is paired with
- Go through these settings and remove/delete/forget every connection on your device
- Now when you go to connect to a device using Bluetooth, repair the Infinix Hot 30i device, enter the passcode, and use a fresh paired connection.
2.5 Use Bluetooth in safe mode
If you’re having problems with your connection and paired devices, sometimes you may have conflicting software faults in your device that are causing the problems. If this is the case, you’ll need to boot your Infinix Hot 30i in Safe Mode.
This is an operating state in which your phone will run the bare minimum services it needs to perform. If your Bluetooth works in Safe Mode, you know you have an app or a service that’s causing the problem.
Here’s how to find out;
- Hold the power button down, so the Android power menu turns on
- Long-press the power button again and the restart in Safe Mode option will come up
- The phone will automatically boot into Safe Mode
- Wait a minute on the Main Menu
- Now turn on your Bluetooth and connect it to your preferred device
2.6 Turn on the discoverable feature
To ensure your Bluetooth can connect to other devices, it’s important to make sure you’re making your device discoverable to other Bluetooth devices. If it’s hidden, other devices won’t be able to find it, and sometimes it can bug and prevent connections.
Here’s how to turn on your Bluetooth discoverable feature;
- From the home screen of your Android, navigate to the Menu> Settings > Bluetooth
- Toggle the Bluetooth switch, so it’s on
- Under the available settings, tick the box that allows your Bluetooth device to be discoverable
- Turn your Bluetooth feature on and connect to the Infinix Hot 30i device you’re trying to connect too
2.7 Exclude Bluetooth issues of the other device
Sometimes, you might not even have a problem with your Infinix Hot 30i, but rather the Bluetooth device you’re trying to connect to, whether that’s a Bluetooth speaker, an in-car entertainment system, or any other kind of Bluetooth device.
By testing out another Bluetooth device to see if it will work with your preferred device, you can rule this out from being the issue.
- Disconnect your Infinix Hot 30i from the Bluetooth device and turn your Bluetooth off
- Now take another Bluetooth device and connect this to the Infinix Hot 30i device you’re trying to connect too. This could be another Android device, or even a computer or iOS device
- If the new device doesn’t connect to your Bluetooth device, you’ll know there’s a problem with your Bluetooth device, not your Infinix Hot 30i
- If the Infinix Hot 30i devices connect, you’ll know there’s a problem with your Infinix Hot 30i
2.8 Place both devices within close proximity
One of the common misconceptions of Bluetooth is just how far the wireless range is of the service. You need to make sure your devices are well and truly close to each other to make sure a stable connection can be formed.
The further away the Infinix Hot 30i devices are from each other, the less likely the connection will remain secure. As a rule of thumb, Bluetooth can work up to 100 meters, but to play it safe, always try and keep your devices under 50m apart.
2.9 Avoid interference of other Bluetooth sources
The final consideration you’ll want to think about is that Bluetooth radio waves, or wireless waves, can interfere with each other. This means they can bounce off each other or get muddled up and make things confusing from your devices.
With this in mind, you’ll want to make sure you’re limiting the amount of Bluetooth activity in the area where you’re trying to use a device. While uncommon, this could be the problem.
To fix this issue, turn off all the Bluetooth connections in the area. This includes computers, laptops, mobile phones, tablets, and any other Bluetooth devices you may have. Then, try connecting your Infinix Hot 30i to the Infinix Hot 30i device you were trying to use. If it works, you know you were experiencing Bluetooth interference.
What To Do When Infinix Hot 30i Has Black Screen of Death?
Have you ever got the error of freezing the Android device home screen? Or the notification light keeps blinking without anything shown on display? Then you are facing Android black screen of death.
This scenario is common with many Android mobile users, and they always hunt for solutions to get rid of this Android black screen problem. Here are some more situations that can assure you that you are facing Android black screen of death.
- The light of the phone is blinking but the Infinix Hot 30i device is not responding.
- The phone is hanging and freezing very frequently.
- The mobile is rebooting and crashing more often and the battery is draining a lot faster.
- Phone restarts on its own.
If you face these situations, you might be facing the Android black screen of death issue. Follow this article, and we’ll discuss how to get rid of this annoying problem at ease.
Part 1: Why Android device gets black screen of death?
Similar to the “Blue Screen of Death “ (BSOD) on computers, the Android Black Screen of Death indicates a severe system crash or malfunction. When this issue occurs, the Infinix Hot 30i device’s display remains blank, and you are unable to interact with the Infinix Hot 30i device, access apps, or perform any actions. The cause of the Android black screen of death can vary, but some common factors include:
- Install incompatible apps or apps with bugs and viruses.
- Have bugs or errors in the Android operating system.
- Keep the mobile charged for long after it’s fully charged.
- Use a non-compatible charger.
- Use an old battery.
- Incorrectly install or incomplete system updates.
- Excessive heat due to heavy usage or environmental factors.
If you face the situations mentioned above, this is clearly a case of the Android screen black. But don’t worry about that. You can follow the article below to get rid of this situation on your own.
Part 2: How to rescue data when Android gets black screen of death?
This annoying Android black screen of death is making it impossible to access your internal data. So, the possibility is that you might lose all the data. We have a solution for all of your data recovery problems from a damaged Android device.
The solution for recovery data is the Dr.Fone - Data Recovery (Android) toolkit by Wondershare. This tool is highly appreciated worldwide and very popular for its feature-rich user interface. This tool can perform a lot of functions that can successfully recover the data from a damaged device.
Use this revolutionary toolkit to get the data back from the black tablet screen of death. Connect the Infinix Hot 30i device with the PC after installing this tool and follow the on-screen instruction, and all of your data will be transferred to your PC. Unfortunately, the tool is supported on selected Infinix Hot 30i Android devices as of now.
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Part 3: 9 Solutions to fix the black screen of death of Android
- 3.1 One click to fix the black screen of death
- 3.2 Force restart your Infinix Hot 30i
- 3.3 Check and clean your phone
- 3.4 Remove the battery
- 3.5 Recharge the Infinix Hot 30i device
- 3.6 Wipe cache partition to fix black screen of death
- 3.7 Uninstall incompatible apps
- 3.8 Reboot to safe mode
- 3.9 Factory reset to fix Android black screen of death
3.1 One click to fix the black screen of death
Facing an Android device with a black screen of death, I believe, is one of the gloomiest moments of one’s life, especially for those who know little about the technical part of Android. But here is the truth we have to admit: most cases of the black screen of death arise due to system glitches in Android.
What to do? Shall we find someone who is tech-savvy to seek help? Come on, this is the 21st century, and there are always one-click solutions to deal with technical issues for laymen like you and me.
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- Click-through operations to bring Android out of the black screen of death.
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Here are the easy steps to get your Infinix Hot 30i out of the black screen of death:
Download and install the Dr.Fone tool. After launching it, you can see the following screen pop up.
Select “System Repair” from the home page, and then click on the “Android “.
Click “Start” to commence the Android system repair. In the next screen, select and confirm your Android model details like name, model, country, etc. and go on.
Boot your Android into Download mode by following the on-screen demonstrations.
Then the tool will download the Android firmware and flash the new firmware to your Infinix Hot 30i.
![fixing android black screen of death](https://images.wondershare.com/drfone/guide/android-system-repair-8.png)
A moment later, your Infinix Hot 30i will be repaired completely, and the black screen of death will be fixed.
Video guide: How to fix the Android black screen of death step by step
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3.2 Force restart your Infinix Hot 30i
Because it is the quickest and most painless solution, most people do this when their Android phone screen goes black too fast. The majority of phone issues can be resolved by performing a hard reboot. Here are the necessary measures if you haven’t tried this method before.
To reboot your Infinix Hot 30i, you may need to press a specific key combination, depending on the model you have, but most Android devices can be force restarted by doing the following steps:
Step 1: Press and hold the power button for about 10-15 seconds. Keep holding it until the Infinix Hot 30i device restarts.
Step 1: For Infinix Hot 30i devices, press and hold down the Power and Volume Down buttons for about 7 seconds.
3.3 Check and clean your phone
This method might not be popular with Android users, but this can do wonders when dealing with an Android black screen of death issue. To do this, follow the steps provided below:
Step 1: Ensure your phone’s buttons and ports are not stuck before anything else.
Step 2: See if dirt prevents you from turning the Infinix Hot 30i device on. Then, quickly press and release the button a few times.
Step 3: If the phone isn’t charging normally, ensure the charging port isn’t clogged with dust and debris by checking and cleaning it. You can gently blow out any debris in the charging port or use a wooden toothpick to pry it open.
Step 4: After you’re done with the cleaning, it’s best to charge the phone for at least 10 minutes. Just give it a quick charge and then try to restart it.
3.4 Remove the battery
If your phone’s battery is removable, you can try taking it out and trying again if restarting and cleaning it doesn’t fix the problem.
Step 1: To get started, take the phone apart by starting at the back.
Step 2: After 20 to 30 seconds, take out the battery and put it back in.
Note: When replacing the battery, ensure the metal contacts correctly connect to the phone.
This easy and straightforward method should help you fix your Android screen black issue, but if it doesn’t, continue reading, as this article got more techniques you can try.
3.5 Recharge the Infinix Hot 30i device
If your Infinix Hot 30i screen suddenly goes black, let the battery die completely. Then once the battery is completely dead, you should plug it in to charge and turn it on by pressing the Power button. Try to check if you still encounter the issue after doing so.
3.6 Wipe cache partition to fix black screen of death
If your Infinix Hot 30i turns on, but the screen remains black, clearing the cache partition should solve the problem. After all, keeping caches on your phone would cause it to run more slowly and cause other problems. Therefore, the issue can be resolved by clearing the cache partition. Check the following steps on how to do this below:
Step 1: Turn off your Infinix Hot 30i.
Step 2: Boot the Infinix Hot 30i device into Recovery Mode.
Note: The steps necessary to enter recovery mode will vary depending on your specific Android phone model. To ensure you’re doing the correct steps for your device, consult the user manual or look it up online. The following instructions work for Infinix Hot 30i devices:
- For older Infinix Hot 30i devices with the home button: Press and hold the Volume Up button, the Power button, and the Home buttons simultaneously.
- For newer Infinix Hot 30i devices without the home button: Press and hold the Volume Up button and the Power button together.
- If the Infinix Hot 30i device logo appears, release your grip, and the phone will restart.
Step 3: Find the Wipe cache partition option using the volume controls after entering Recovery Mode.
Step 4: Select Wipe cache partition by pressing the Power button.
Step 5: On the next screen, use the Volume Down button to highlight “Yes” and then press the Power button to confirm the cache wipe.
Step 6: The cache partition will be wiped, and you will see the “Cache wipe complete” message on the screen.
Step 7: Use the Volume Down button to navigate to the “Reboot system now” option and press the Power button to reboot your Infinix Hot 30i device.
After rebooting, you can see that you have successfully got rid of the annoying Android black screen of death. For most of the cases, this method solves the problem. If not, you have to move to the next method.
3.7 Uninstall incompatible apps
Android screen black can be a result of installing a bug or incompatible apps. If you have recently installed an app that crashes frequently, that may be the reason for the issue. Uninstalling the app from the Infinix Hot 30i device may solve the problem with ease. For doing this, you need to boot your device in Safe mode. Follow the below steps.
Step 1: Power down your device by pressing and holding the Power button until a menu appears.
Step 2: Navigate to Safe Mode by pressing and holding the Power Off button.
Step 3: Tap the “Safe mode” icon to enter Safe mode. You should now see Safe Mode at the Infinix Hot 30i device’s bottom.
Step 4: After selecting Settings, head to the Apps section.
Step 5: Select the app by clicking on it; the App Info window should appear. To uninstall the app, tap the Uninstall option from the menu below the screen.
Step 6: Now restart the Infinix Hot 30i device by pressing the power button and let it boot up in normal mode.
If the app is the reason for Android black screen of death, then after uninstalling, you can get rid of this issue. If not, now you have to factory reset your device to solve the problem.
3.8 Reboot to safe mode
Even after multiple attempts to launch them, certain applications act suspiciously and cause the Infinix Hot 30i device to crash. When an Android phone suddenly goes black, you can often isolate the problem to a specific app by booting into Safe mode.
Step 1: Begin by restarting your phone. To do that, press the Power button until a menu appears.
Step 2: Press the Power Off button to enter Safe mode.
Step 3: Activate Safe mode by clicking the “Safe Mode” icon.
Step 4: To return to Normal mode, turn off your device and then turn it back on.
3.9 Factory reset to fix Android black screen of death
The factory reset is the option that enables the factory state of your device by erasing all data, settings, bugs, and apps. Your device will be fresh like factory condition after this reset. Worth mentioning here, you’ll lose all the internal data and installed apps after this reset. So, to overcome the Android tablet black screen of death, you must perform this action as the last option. Follow the below steps carefully.
Step 1: Turn off the Infinix Hot 30i device. Then press the Volume Up + Power button + home button (or press Volume Up + Power buttonS) altogether and let the mobile boot into recovery mode.
Step 2: After booting up in recovery mode, you can find the “Factory data reset” option. Navigate to that option with the volume up and down arrow and select it with the power button.
Step 3: In this step, you need to confirm your action by tapping on the “Yes” option. After this, your device will start erasing. This may take a while to complete the whole process.
Now, your device will reboot automatically and you can see the Android black screen of death problem is solved.
Part 4: How to avoid Android black screen of death?
These are the general methods to overcome the situation of Android screen black. But to avoid this situation, here are a few tips to follow –
- Install apps from trusted suppliers only.
- Use security or antivirus software on your device.
- Take a backup at regular intervals.
- Always keep Android OS updated.
- Don’t keep your mobile charged for a long duration after a full charge.
- If your battery gets old, replace it soon.
- Keep your device’s storage well-maintained. Regularly delete unnecessary data.
- Close unused apps running in the background to conserve system resources.
- Prevent phone overheating by avoiding excessive usage, and not exposing it to direct sunlight for extended periods.
By following these steps, you should avoid the most unpleasant situations, such as the Android screen black. We all know that “Prevention is always better than cure”.
The Bottom Line
There could be a lot of reasons why an Android black screen issue occurs, but the important thing is knowing the correct ways how to fix it. And this article has covered nine proven methods to help you fix an Android phone screen black problem.
But among the methods discussed above, Dr.Fone – System Repair just stood out as this program does not only help you with a black screen of death problem, but it covers many other Android system issues too. It’s also a highly intuitive program that requires no skills to operate.
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- Title: 7 Solutions to Fix Error Code 963 on Google Play Of Infinix Hot 30i | Dr.fone
- Author: Ariadne
- Created at : 2024-07-30 08:06:16
- Updated at : 2024-07-31 08:06:16
- Link: https://howto.techidaily.com/7-solutions-to-fix-error-code-963-on-google-play-of-infinix-hot-30i-drfone-by-drfone-fix-android-problems-fix-android-problems/
- License: This work is licensed under CC BY-NC-SA 4.0.