7 Solutions to Fix Error Code 963 on Google Play Of Infinix Note 30

People are increasingly complaining about Google Play Error Codes which pop-up during downloading, installing or updating an App via Google Play Store. Amongst these, the most recent and common one being Error Code 963.

Google Play Error 963 is a typical error which shows up not only when you try to download and install an App but also during App update.

Error 963 cannot be attributed to a particular App or its update. It is a Google Play Store error and is experienced by Android users across the world.

Error Code 963, just like any other Google Play Store errors, is not something difficult to deal with. It’s a minor glitch which can be fixed easily. There is no need to worry or panic if you see Error 963 on Google Play Store preventing your favorite App from downloading or updating.

Read on to find out more about the Google Play Error 963 and best ways to fix it.

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Part 1: What is Error Code 963?

Error 963 is a common Google Play Store error which basically hinders Apps from downloading and updating. Many people get worried when Error Code 963 does not let them install new Apps or update existing ones. However, please understand that Google Play Error is not such a big deal as it may sound and can be overcome easily.

Error 963 pop-up message reads as follows: “cannot be downloaded due to an error (963)” as shown in the image below.

A similar message shows up even while you are trying to update an App, as shown in the screenshot below.

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Error Code 963 is basically an outcome of data crash which mostly is seen in cheaper smartphones. There might another reason for Error 963 preventing Apps from downloading and updating, which is Google Play Store Cache being corrupted. People also speculate SD Card related issues as many-a-times external memory enhancer chips do not support large Apps and their updates. Also, Error 963 is very common with HTC M8 and HTC M9 smartphones.

All these reasons and more can handle with ease and you can continue to use Google play services smoothly. In the following segment, we will discuss various fixes to cure the problem to enable to you download, install and update Apps on your device normally.

Part 2: Easiest solution to fix Error Code 963 on Android

When it comes to the most convenient solution to fix error 963, Dr.Fone - System Repair (Android) cannot be missed. It is the most productive program that covers a wide range of Android issues. It ensures full safety while performing and one can fix the Android issues in a hassle-free way.

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• The tool is recommended for its higher success rate.
• Not just Google Play error 963, it can fix a large number of system issues including app crashing, black/white screen etc.
• It’s considered as the first tool that offers one-click operation for Android repairing.
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This section will provide you the tutorial guide for how to fix error code 963.

Note: Before moving to solve the error 963, we would like to inform you that the process may result in wiping away your data. And therefore, we suggest you to make backup of your Infinix Note 30 prior to fixing this Google Play error 963.

Phase 1: Connecting and preparing the Infinix Note 30 device

Step 1 – To begin fixing error 963, run Dr.Fone after downloading and installing it on your PC. Now, pick out the ‘System Repair’ tab from the main screen. Thereupon, with the help of a USB cable, make connection between your Infinix Note 30 and PC

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Step 2 – On the left panel, you’re supposed to choose ‘Android Repair’ and then click the ‘Start’ button.

Step 3 – On the following screen, you need to choose the appropriate details for your device like the name, brand, model, country/region etc. Later, go for warning confirmation and hit ‘Next’.

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Phase 2: Taking Android device in Download mode for repairing

Step 1 – It is essential to get your Infinix Note 30 or tablet entered in Download mode. For this, following are the steps to be taken:

If the Infinix Note 30 device contains Home button:

• Turn the Infinix Note 30 device off and then keep holding the ‘Power’, ‘Volume Down’ and ‘Home’ buttons altogether for about 10 seconds. Next, release them all and push the ‘Volume Up’ key. This way, your device will enter the Download mode.

If the Infinix Note 30 device contains no Home button:

• Switch off your phone/tablet and press the ‘Volume Down’, ‘Bixby’ and ‘Power’ buttons for 10 seconds. Leave the buttons and then press the ‘Volume Up’ button for entering download mode.

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Step 2 – Press the ‘Next’ button and then the program will commence the firmware downloading.

Step 3 – Upon successful downloading and verification of the firmware, the process of Android device repairing will begin automatically.

Step 4 – Within a while, the Google play error 963 will be vanished.

Part 3: 6 Common Solutions to fix Error Code 963

Since there is no specific reason for Error Code 963 to occur, similarly there is no one solution to the problem. You may use any one of them below or try them all to never see Error Code 963 on your device.

1. Clear Play Store Cache and Play Store Data

Clearing Google Play Store Cache and Data basically means keeping Google Play Store clean and free from trouble-making data stored in respect of it. It is advisable to carry out this process regularly to prevent Errors like Error Code 963 from occurring.

Follow the steps given below to fix  Error Code 963:

Visit “Settings” and select “Application Manager”.

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Now select “All” to see all downloaded and built-in Apps on your device.

Select “Google Play Store” and from the options that appear, tap on “Clear Cache” and “Clear Data”.

Once you are done clearing Google Play Store Cache and Data, try to download, install or update the App facing Google Play Error 963 again.

2. Uninstall updates for Play Store

Uninstalling Google Play Store updates is an easy and quick task. This method is known to have helped many as it brings back the Play Store to its original state, free from all updates.

Visit “Settings” and select “Application Manager”.

Now select “Google Play Store” from “All” Apps.

In this step, click on “Uninstall Updates” as shown below.

3. Shift the App from SD Card to device’s memory

This method is strictly for certain Apps which cannot be updated because they are stored on an external memory card, i.e., SD Card. Such memory enhancing chips do not support large Apps and due to a shortage of space prevents them from updating. It advisable to move such Apps from the SD Card to the Infinix Note 30 device’s internal memory and then try to update it.

Visit “Settings” and select “Apps”.

From “All” Apps click on the App which is unable to update.

Now click on “Move to Phone” or “Move to internal storage” and try to download its update again from the Google Play Store.

Try updating the App now. If the Apps’s update does not download even now, DO NOT worry. There are three more ways to help you.

4. Unmount your external Memory Card

Error Code963 may also occur due to an external memory chip used in your device to enhance its storage capacity. This is very common and can be dealt with by unmounting the SD Card temporarily.

To unmount your SD Card:

Visit “Settings” and keep scrolling downwards.

Now select “Storage”.

From the options that appear, select “Unmount SD Card” as explained in the screenshot below.

Note: If the App or its update downloads successfully now, do not forget to mount the SD Card back.

5. Remove and Re-add your Google account

Deleting and re-adding your Google account in might sound a little tedious but it does not take much of your precious time. Moreover, this technique is very effective when it comes to fixing Error  Code 963.

Carefully follow the steps given below to remove and then re-add your Google account:

Visit “Settings”, under “Accounts” select “Google”.

Select your account and from the “Menu” select “Remove account” as shown below.

Once your account is removed, follow the steps given hereunder to add it back again after a few minutes:

Go back to “Accounts” and select “Add Account”.

Select “Google” as shown above.

In this step feed in your account details and your Google account will be configured once again.

6. Special technique for HTC users

This technique is specially crafted fro HTC smartphone users who frequently face Google Play Error 963.

Follow the step-by-step instructions given below to uninstall all updates for your HTC One M8 Lock Screen App:

Visit “Settings” and find “HTC Lock Screen” under “Apps”.

Now click on “Force Stop”.

In this step, Click on “Uninstall Updates”.

This remedy is as simple as it sounds and has helped many HTC users to get rid of Error 963.

Google Play Errors are a very common phenomenon these days, especially Error Code 963 which usually occurs in the Google Play Store when we try to download, install or update an App. There is no need to worry if you see Error Code 963 pop-up on your screen as your device and its software are not to be blamed for Error 963 to suddenly surface. It is a random error and can be fixed easily by you. You do not need any technical assistance to deal with the issue. All you need to do is follow the steps introduced in this article to use Google Play Store and its services smoothly.

7 Solutions to Fix Chrome Crashes or Won’t Open on Infinix Note 30

Google Chrome is one of the most popular web browsers in the world. It is fast, secure, and easy to use. However, like any other app, it is not free from errors. Many users have reported that Chrome crashes or won’t open on their Infinix Note 30. If you are also facing this issue, then you have come to the right place. In this article, we will discuss the reasons behind this problem and provide you with 7 solutions to fix Chrome crashes or won’t open on Infinix Note 30.

Being one of the widely used browsers, Chrome is always our rescue whenever vital information is our need. Imagine, you launched Chrome for some urgent work and all of a sudden, got “Unfortunately Chrome has stopped” error. You re-opened it thinking about proper functioning of it now but to no avail. Does this situation sound familiar? Are you in a same problem as well? Fret not! We will discuss in this article why your Chrome is crashing on Android and the potential solutions to do away with the problem. Please read the article attentively and know what helps you best.

Part 1: Too many tabs opened

One of the main reasons why Chrome keeps crashing could be the multiple opened tabs. If you keep open the tabs, it may slow down the performance of Chrome and the app will use RAM. As a result, it will obviously get stopped midway. Therefore, we suggest you to close the tabs which are opened. And once you do that, exit the app and then launch it again.

Part 2: Too much memory used

When Chrome or any other app keeps running on the background, issues like “Unfortunately Chrome has stopped” are likely to occur. Moreover, the opened apps will eat the memory of your device. Hence, as the next solution, it is suggested that the Chrome should be closed by force quitting and then you need to try to launch it again to work. See if it works or still Chrome is not responding.

1. Simply tap on the Home button twice to get on the recent apps screen. Please note that the button may vary to reach the screen. Please check once and move accordingly.

2. Now simply swipe the app up/left/right (according to the Infinix Note 30 device).

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3. The app will be force quit now. You can then start it again to check if thing get back to normal.

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Part 3: Chrome cache overflowing

While using any app for long, the temporary files for those gets collected in the form of cache. And when cache is not getting cleared, one may face the freezing, crashing or sluggish apps. And this could also be the cause why your Chrome keeps stopping. Hence, the following steps will show you how to clear cache and make Chrome work as before.

1. Open “Settings” and go to “Apps & Notifications”.

2. Look for “Chrome” and tap on it.

3. Go to “Storage” and click on “Clear Cache”.

Part 4: Exclude the issue of website itself

Most probably Chrome is not able to support the website you are trying to access. We doubt if the particular website you are making use of is the culprit and making Chrome keeps stopping. In such case, we would like to recommend you to make use of another browser and try to access the website from there. See if this works or not. If now, please follow the next solution.

Part 5: Android firmware corruption

Another reason why your Chrome has stopped could be the corrupted software. You can’t expect anything normal when your firmware corruption occurs and so in the case of Chrome. If this is the case, the re-flashing the stock ROM is the most recommended solution. And the best that can help you in this is none other than Dr.Fone - System Repair (Android) . Within one click, it vows to help users in flashing the ROM without any complications. Read the advantages offered by this tool.

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• It works like a pro no matter what problem your device is stuck with.
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How to Use Dr.Fone - System Repair (Android) when Chrome is crashing on Android

Step 1: Install the Tool to Begin

Start downloading it from there. Install it once downloading is completed and open the tool. The main screen will show you some tabs. You need to hit on “System Repair” among those.

Step 2: Get Android Device Connected

Now, you need to connect your Infinix Note 30 with the computer using USB cord. When the Infinix Note 30 device is connected successfully, click on the “Android Repair” option from the left panel.

Step 3: Enter Details

On the following screen, you need to select the right phone brand, name model and enter career details. Check once to confirm and hit on “Next”.

Step 4: Download Firmware

Now, follow the steps displaying on the screen to enter the DFU mode. When you do this, click on “Next” and the program will download the firmware.

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Step 5: Repair the Issue

Once the firmware is downloaded, you will notice that the repairing process will start by the program. Wait until it gets finished and try to start Chrome again and you’ll surely get rid of the problem.

Part 6: File Downloading issue from Chrome

While you were trying to download from internet, the file didn’t download properly or it might get stuck and eventually crashing Chrome occurs. In such instances, many times, uninstalling and installing helps. Therefore, follow the steps below to uninstall and install Chrome and fix Chrome keeps stopping

• Go to “Settings” and tap on “Apps”.
• Select “Chrome” and tap on “Uninstall Updates”.

• Now, you need to re-install it from Play Store. From the “My Apps” section, tap on Chrome and update it.

Part 7: Clashes between Chrome and system

Of still you are receiving “Unfortunately Chrome has stopped” pop-up, it might be because of the incompatibility between the Chrome and system. Maybe your device is not updated and therefore is at odds with the Chrome app. So, the last tip that we would like give you is to update your Infinix Note 30. Following are the steps for it. Follow them and stop the Chrome crashing on Android issue.

• Go to “Settings” and tap on “System”/”About Phone”/”About Device”.
• Now, choose “Software Update”/”System Update” and your device will detect if there is any update present on your device. Proceed accordingly.

Google Play Services Won’t Update? 12 Fixes are Here on Infinix Note 30

Google Play Services is a crucial component of any Android device, responsible for supporting various Google apps and services. However, at times, users may encounter issues with updating Google Play Services, preventing them from accessing the latest features and security updates.

It’s pretty much annoying when you try to launch Google Play Services but it isn’t able to operate correctly. You get some of the notifications like Google Play Services won’t run unless you update Google Play Services. On the other hand, when you start to update Google Play Services, you stuck again with the error pop-ups, and Google Play Services won’t update. This can create a lot of chaos in one’s life. So, what action should one need to take in such a situation? Well! You needn’t rankle more as we will explore some of the causes and tips to fix the issue. Keep reading!

Part 1: Causes for Google Play Services Won’t Update Issue

Before diving into the solutions, it’s essential to understand the potential causes of the Google Play Services update problem. Let’s talk about the causes without further ado.

• 1. Incompatibility with Custom ROMs: Using a custom ROM on your Infinix Note 30 can cause compatibility issues and prevent the installation of Google Play Services updates.
• 2. Network connectivity issues: Poor or unstable internet connection can prevent the download and installation of updates.
• 3. Insufficient storage space: When your device doesn’t have enough free space, it can hinder the installation of updates for Google Play Services.
• 4. Excessive Installed Apps: a large number of installed apps on your device can exacerbate the update problem with Google Play Services.
• 5. Cache Conflicts: Accumulated cache can lead to conflicts and cause issues with the updating process of “Google Play Services”.
• 6. Outdated version of Google Play Store: If your device has an outdated version of the Google Play Store app, it may interfere with the update process for Google Play Services.
• 7. Google Play Components: If certain components of Google Play Services are corrupted, it can contribute to update issues.

Part 2: One-Click Fix When Google Play Services Won’t Update

For those seeking a quick and effortless solution, several third-party tools offer one-click fixes for the Google Play Services update problem. These tools automate the update process, ensuring that you have the latest version of Google Play Services installed. However, it is crucial to use reputable and trusted tools to avoid potential security risks.

If you cannot update Google play services by the reason of custom ROM incompatibility or Google Play component corruption, there is a serious need of repairing firmware then. And to repair Android firmware, one of the expert ways is Dr.Fone - System Repair (Android) . This professional tool vows to bring your Infinix Note 30s back to normal by fixing the issues with ease. Here are the advantages of this tool.

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• A completely user-friendly tool where no technical skills are needed.
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• Any kind of Android issue like black screen , stuck in boot loop , Google play services won’t update, or app crashing can easily be resolved with these.
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How to Fix Google Play Services can’t be installed using Dr.Fone - System Repair (Android)

• Step 1: Install the Software

Initiate the process of downloading the software on your computer. Now, click on “Install” button and go along with the installation procedure. Click on “System Repair” option from the Toolbox window.

• Step 2: Device Connection

Now, taking the assistance of an original USB cable, connect your Infinix Note 30 to the PC. Then hit on “Start”.

• Step 3: Check the Information

You will notice the next screen which asks for some information. Please ensure to choose the correct device brand, name, model, career, and other needed details. Click on “Next” after this.

• Step 4: Download Mode

You will now see some instructions on your PC screen. Just follow those according to your device. And then your device will boot in Download mode. Once done, hit on “Next”. The program will now download the firmware.

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• Step 5: Repair the Problem

When the firmware is downloaded completely, the program will automatically start getting fixed the issue. Wait for a while until you get the notification of the process completion.

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Part 3: 10 Common Fixes When Google Play Services Won’t Update

Method 1. Restart your Android and try to update again

In most cases, restarting the Infinix Note 30 device can simply do the trick. When you restart the Infinix Note 30 device, most of the issues get eliminated making the Infinix Note 30 device perform better than before. Also, it is all about RAM. While you restart your device, the RAM gets cleared. As a result, the apps work properly. So, in the first place, we would like you to restart your Infinix Note 30 when you cannot update Google Play Services. Once restarted, try to update again and see if the results are positive.

Method 2. Uninstall Google Play Services Updates and Reattempt the Update

Uninstalling previous Google Play Services updates resolves conflicts and errors, often addressing the issue of updates. This process clears potential obstacles, enabling a successful update of Google Play Services. Here’s how you can do it:

1. Open your device’s “Settings.”
2. Scroll down and select “Apps” or “App Manager.”
3. Locate and tap on “Google Play Services.”
4. Depending on your device and Android version, you might need to tap on “App info” or “Storage.”
5. Look for the option to “Uninstall updates.” This will revert Google Play Services to its original version.
6. Confirm the action when prompted.
7. Once the updates are uninstalled, go back to the Google Play Store.
8. Search for “Google Play Services” using the search bar at the top.
9. If an update is available, you’ll see the option to “Update.” Tap on it to start the update process.
10. After the update is complete, restart your device to ensure the changes take effect.

Method 3. Update Google Play Store

Ensure that you have the latest version of the Google Play Store app installed on your device. Open the Play Store, go to Settings, and check for updates. Updating the Play Store can often resolve compatibility issues with Google Play Services updates.

Method 4. Google account and re-add it

Go to your device’s Settings, select Accounts or Users, and remove your Google account. Restart your device and add the account again. This process can refresh the connection and resolve update issues.

Method 5. Uninstall unnecessary apps

As we mentioned above, due to a lot of apps being installed at the same time, the issue can crop up. And hence, if the above solution didn’t help, you can try to uninstall the apps that you don’t need currently. We hope this works. But if not, you can go to the next fix.

Method 6. Clear Google Play Services cache

If still you cannot update Google Play Services, clearing cache can solve your problem. We also stated this in the beginning as the reason. If you don’t know, cache holds the app’s data temporarily so that it can remember the information when you next open the app. Many times, old cache files get corrupted. And clearing cache can also help in saving storage space on your device. For these reasons, you need to clear cache of Google Play Services to get rid of the problem.

Here is how to clear Google Play Services cache:

• Launch “Settings” on your phone and go to “Apps & Notifications” or “Application” or “Application Manager”.
• Now, from all the apps’ list, choose “Google Play Services”.
• On opening it, tap “Storage” followed by “Clear Cache”.

Method 7. Boot into download mode to clear cache of whole phone

If unfortunately, things are still the same, we would like to recommend you wipe the cache of the whole device to fix the issue. This is an advanced method to solve issues and is helpful when the Infinix Note 30 device is facing any flaws or malfunctions. For this, you need to go to the download mode or recovery mode of your device. Every device has its own steps for this. Like in some, you need to simultaneously press the “Power” and “Volume Down” keys. While in some, the “Power” and both “Volume” keys work.

This is how it works when Google Play Services can’t be installed on your device:

• Turn off the Infinix Note 30 device to begin with and then follow the steps for recovery mode.
• On the recovery screen, use the “Volume” buttons for scrolling up and down and go to “Wipe cache partition”.
• To confirm, press the “Power” button. Now, the Infinix Note 30 device will begin to wipe the cache.
• Hit reboot when asked and the Infinix Note 30 device will now be rebooted finishing the issue.

Method 8. Check your Android storage

Generally speaking, Google Play Services can update automatically in the background. But if there is not enough storage on your Android, the automatic update may fail, so check your android space.

Method 9. battery optimization

Some devices aggressively optimize battery usage, which can interfere with the background processes required for updating Google Play Services. Disable battery optimization for Google Play Services in the Infinix Note 30 device’s Settings to ensure uninterrupted updates.

Method 10. Check date and time settings

Sometimes, incorrect date and time settings on your device can cause conflicts with Google Play Services updates. Ensure that your device’s date and time are set correctly and set to automatic. Follow the steps below to set the date and time on your android correctly.

• Open “Settings” and go to “General Management”.
• Click “Date & time” and then enable “Automatic date & time”. Or you can disable and re-enable it.

Method 11. Factory Reset your Android

As a final measure, if everything went in vain, you can perform a factory reset on your device. This method will wipe away all your data while performing and make the Infinix Note 30 device go to factory state. Please ensure to keep backing up your important data if you are going to take the help of this method.

The steps are:

• Open “Settings” and go to “Backup & Reset”.
• Choose “Factory Reset” followed by “Reset Phone”.

FAQs about Google Play Services

To provide further clarity, here are some frequently asked questions about Google Play Services:

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1. What is Google Play Services?

Google Play Services is a background service on Android devices that provides essential functionality and support for various Google apps and services. It includes features like authentication, push notifications, location services, and more, enabling seamless integration and enhanced performance for Google apps.

2. Why is it important to keep Google Play Services updated?

Keeping Google Play Services updated is crucial for several reasons. It ensures compatibility with the latest versions of Google apps, improves app performance, and enhances security. Updates often introduce new features, bug fixes, and optimizations, providing a better user experience and access to the latest advancements offered by Google.

3. Can I uninstall Google Play Services?

No, Google Play Services cannot be uninstalled as it is a core system component required for the proper functioning of Google apps and services. Removing or disabling it can lead to malfunctions and render many Google apps non-functional. However, you can disable specific permissions or clear its cache and data if troubleshooting issues related to Google Play Services.

4. How can I check the version of Google Play Services on my device?

To check the version of Google Play Services on your Infinix Note 30, follow these steps:

• Step 1. Open the Google Play Store app.
• Step 2. Tap on the menu icon (three horizontal lines) in the upper-left corner.
• Step 3. Scroll down and select “Settings.”
• Step 4. Scroll to the bottom and find the “Play Store version” or “Play Services version”. The number displayed indicates the version of Google Play Services installed on your device.

5. Why is my device not compatible with the latest version of Google Play Services?

There can be several reasons why a device is not compatible with the latest version of Google Play Services. It could be due to hardware limitations, an outdated Android operating system version, or the Infinix Note 30 device no longer receiving official software updates. Compatibility requirements can change with newer versions of Google Play Services, and older devices may not meet the necessary criteria to support the latest updates.

Conclusion

Encountering difficulties when updating Google Play Services can be frustrating, but with the right approach, these issues can be resolved. By understanding the causes and implementing the suggested fixes outlined in this guide, you can overcome the Google Play Services update problem. Remember to prioritize storage space, ensure a stable internet connection, and keep your apps and system components up to date. By doing so, you can enjoy the full functionality of Google Play Services and benefit from the latest features and security enhancements.