7 Solutions to Fix Error Code 963 on Google Play Of Itel P40+

People are increasingly complaining about Google Play Error Codes which pop-up during downloading, installing or updating an App via Google Play Store. Amongst these, the most recent and common one being Error Code 963.

Google Play Error 963 is a typical error which shows up not only when you try to download and install an App but also during App update.

Error 963 cannot be attributed to a particular App or its update. It is a Google Play Store error and is experienced by Android users across the world.

Error Code 963, just like any other Google Play Store errors, is not something difficult to deal with. It’s a minor glitch which can be fixed easily. There is no need to worry or panic if you see Error 963 on Google Play Store preventing your favorite App from downloading or updating.

Read on to find out more about the Google Play Error 963 and best ways to fix it.

Part 1: What is Error Code 963?

Error 963 is a common Google Play Store error which basically hinders Apps from downloading and updating. Many people get worried when Error Code 963 does not let them install new Apps or update existing ones. However, please understand that Google Play Error is not such a big deal as it may sound and can be overcome easily.

Error 963 pop-up message reads as follows: “cannot be downloaded due to an error (963)” as shown in the image below.

A similar message shows up even while you are trying to update an App, as shown in the screenshot below.

Error Code 963 is basically an outcome of data crash which mostly is seen in cheaper smartphones. There might another reason for Error 963 preventing Apps from downloading and updating, which is Google Play Store Cache being corrupted. People also speculate SD Card related issues as many-a-times external memory enhancer chips do not support large Apps and their updates. Also, Error 963 is very common with HTC M8 and HTC M9 smartphones.

All these reasons and more can handle with ease and you can continue to use Google play services smoothly. In the following segment, we will discuss various fixes to cure the problem to enable to you download, install and update Apps on your device normally.

Part 2: Easiest solution to fix Error Code 963 on Android

When it comes to the most convenient solution to fix error 963, Dr.Fone - System Repair (Android) cannot be missed. It is the most productive program that covers a wide range of Android issues. It ensures full safety while performing and one can fix the Android issues in a hassle-free way.

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This section will provide you the tutorial guide for how to fix error code 963.

Note: Before moving to solve the error 963, we would like to inform you that the process may result in wiping away your data. And therefore, we suggest you to make backup of your Itel P40+ prior to fixing this Google Play error 963.

Phase 1: Connecting and preparing the Itel P40+ device

Step 1 – To begin fixing error 963, run Dr.Fone after downloading and installing it on your PC. Now, pick out the ‘System Repair’ tab from the main screen. Thereupon, with the help of a USB cable, make connection between your Itel P40+ and PC

Step 2 – On the left panel, you’re supposed to choose ‘Android Repair’ and then click the ‘Start’ button.

Step 3 – On the following screen, you need to choose the appropriate details for your device like the name, brand, model, country/region etc. Later, go for warning confirmation and hit ‘Next’.

Phase 2: Taking Android device in Download mode for repairing

Step 1 – It is essential to get your Itel P40+ or tablet entered in Download mode. For this, following are the steps to be taken:

If the Itel P40+ device contains Home button:

Turn the Itel P40+ device off and then keep holding the ‘Power’, ‘Volume Down’ and ‘Home’ buttons altogether for about 10 seconds. Next, release them all and push the ‘Volume Up’ key. This way, your device will enter the Download mode.

If the Itel P40+ device contains no Home button:

Switch off your phone/tablet and press the ‘Volume Down’, ‘Bixby’ and ‘Power’ buttons for 10 seconds. Leave the buttons and then press the ‘Volume Up’ button for entering download mode.

Step 2 – Press the ‘Next’ button and then the program will commence the firmware downloading.

Step 3 – Upon successful downloading and verification of the firmware, the process of Android device repairing will begin automatically.

Step 4 – Within a while, the Google play error 963 will be vanished.

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Part 3: 6 Common Solutions to fix Error Code 963

Since there is no specific reason for Error Code 963 to occur, similarly there is no one solution to the problem. You may use any one of them below or try them all to never see Error Code 963 on your device.

1. Clear Play Store Cache and Play Store Data

Clearing Google Play Store Cache and Data basically means keeping Google Play Store clean and free from trouble-making data stored in respect of it. It is advisable to carry out this process regularly to prevent Errors like Error Code 963 from occurring.

Follow the steps given below to fix Error Code 963:

Visit “Settings” and select “Application Manager”.

Now select “All” to see all downloaded and built-in Apps on your device.

Select “Google Play Store” and from the options that appear, tap on “Clear Cache” and “Clear Data”.

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Once you are done clearing Google Play Store Cache and Data, try to download, install or update the App facing Google Play Error 963 again.

2. Uninstall updates for Play Store

Uninstalling Google Play Store updates is an easy and quick task. This method is known to have helped many as it brings back the Play Store to its original state, free from all updates.

Visit “Settings” and select “Application Manager”.

Now select “Google Play Store” from “All” Apps.

In this step, click on “Uninstall Updates” as shown below.

3. Shift the App from SD Card to device’s memory

This method is strictly for certain Apps which cannot be updated because they are stored on an external memory card, i.e., SD Card. Such memory enhancing chips do not support large Apps and due to a shortage of space prevents them from updating. It advisable to move such Apps from the SD Card to the Itel P40+ device’s internal memory and then try to update it.

Visit “Settings” and select “Apps”.

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From “All” Apps click on the App which is unable to update.

Now click on “Move to Phone” or “Move to internal storage” and try to download its update again from the Google Play Store.

Try updating the App now. If the Apps’s update does not download even now, DO NOT worry. There are three more ways to help you.

4. Unmount your external Memory Card

Error Code963 may also occur due to an external memory chip used in your device to enhance its storage capacity. This is very common and can be dealt with by unmounting the SD Card temporarily.

To unmount your SD Card:

Visit “Settings” and keep scrolling downwards.

Now select “Storage”.

From the options that appear, select “Unmount SD Card” as explained in the screenshot below.

Note: If the App or its update downloads successfully now, do not forget to mount the SD Card back.

5. Remove and Re-add your Google account

Deleting and re-adding your Google account in might sound a little tedious but it does not take much of your precious time. Moreover, this technique is very effective when it comes to fixing Error Code 963.

Carefully follow the steps given below to remove and then re-add your Google account:

Visit “Settings”, under “Accounts” select “Google”.

Select your account and from the “Menu” select “Remove account” as shown below.

Once your account is removed, follow the steps given hereunder to add it back again after a few minutes:

Go back to “Accounts” and select “Add Account”.

Select “Google” as shown above.

In this step feed in your account details and your Google account will be configured once again.

6. Special technique for HTC users

This technique is specially crafted fro HTC smartphone users who frequently face Google Play Error 963.

Follow the step-by-step instructions given below to uninstall all updates for your HTC One M8 Lock Screen App:

Visit “Settings” and find “HTC Lock Screen” under “Apps”.

Now click on “Force Stop”.

In this step, Click on “Uninstall Updates”.

This remedy is as simple as it sounds and has helped many HTC users to get rid of Error 963.

Google Play Errors are a very common phenomenon these days, especially Error Code 963 which usually occurs in the Google Play Store when we try to download, install or update an App. There is no need to worry if you see Error Code 963 pop-up on your screen as your device and its software are not to be blamed for Error 963 to suddenly surface. It is a random error and can be fixed easily by you. You do not need any technical assistance to deal with the issue. All you need to do is follow the steps introduced in this article to use Google Play Store and its services smoothly.

Fix Unfortunately Settings Has Stopped on Itel P40+ Quickly

All of you, sooner or later, must have found the “Unfortunately Settings has stopped” error on your Itel P40+. The problem can occur if the Settings keeps stopping or crashing. Many times, you may try to open the Settings but it doesn’t even open. Or possibly, it may freeze after getting opened thereby hampering the Itel P40+ device’s performance.

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Well! There can be a number of reasons why this thing happens. For instance, custom ROM installations, not enough space in the Itel P40+ device or perhaps an outdated version of Android. If you are struggling with the same issue and want to know what to do when Android Settings is not responding, this post will help you. We have explained everything in detail along with the solutions. So, scroll down and get things sorted.

Part 1: Clear the cache of Settings and Google Play Service

It is possible that the corrupted cache files are responsible for this error. Hence, as the first tip, we would like you to clear the Settings cache if that is what triggers the “Unfortunately Settings has stopped” issue. Clearing it would definitely make Settings run appropriately. And The steps to clear the cache of the Google Play Services app are similar. Here is how to clear the cache of Settings:

Open “Settings” on your Itel P40+ and choose “Apps & Notifications”/”Apps”/”Application Manager” (the option may differ on different devices).
In the list of applications, look for “Settings” and open it.
Now, select “Storage” followed by “Clear Cache”.

Note: In some phones, the “Clear Cache” option may come after tapping on “Force Stop”. Therefore, go accordingly without getting confused.

Part 2: Clear the Android phone’s RAM and retry

As the next tip, we would like to suggest you clear your device’s RAM by ceasing the running apps in the background. RAM, if at the increased level, is responsible for the Itel P40+ device’s freezing, poor performance, and most probably is the reason behind crashing Settings. Also, if the apps in the background keep running, they might conflict with the Settings and stop it to perform properly. Therefore clearing RAM is important when Android Settings is not responding. Here is how to do it.

Firstly, you need to go to the Recent apps screen. For this, long-press the Home key.
Note: Please note that different devices have different ways to go to the Recent apps screen. Do it according to the Itel P40+ device you own.
Now, swipe the apps and tap on the clear option. You will be able to notice the amount of RAM cleared

Part 3: Uninstall the Google update

Uninstalling Google Play Store updates has also responded well to many users. It has worked in the case of the “Unfortunately Settings has stopped” error. So, we would also like to suggest you use this tip if the others don’t work. Here are the steps to be followed for this.

Open “Settings” on your Android and tap on “Application manager” or “Apps” or “Application.
Now, head to all the apps and select “Google Play Store” from there.
Tap on “Uninstall Updates” and restart your device to check if the crashing Settings issue has been resolved.

Part 4: Uninstall the custom ROM or re-flash the stock ROM

Using a custom ROM on your device brings up this problem due to incompatibility or improper installation. Therefore, you should either uninstall the custom ROM or re-flash the stock ROM. in order to re-flash the stock ROM of your Itel P40+, the best way would be Dr.Fone - System Repair (Android). It offers one-click functionality to flash stock ROM and that too with full security. Supporting all Itel P40+ devices, it ranks among its counterparts when it comes to fixing crashing Phone app issues or any other Android system issue. It is loaded with the beneficial features which are discussed below.

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How to fix crashing Settings using Dr.Fone - System Repair (Android)

Step 1: Download Tool

Visit the official website of Dr.Fone and download the toolbox from there. Go for the installation process and wait until the installation gets over. Launch it now and choose the “System Repair” tab from the main window.

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Step 2: Get the Phone Connected

With the help of a USB cable, plug your Itel P40+ into the PC. Upon proper connection, hit on the “Android Repair” option from the left panel.

Step 3: Feed Correct Information

In the next window, you need to fill in some necessary information like the name and model of the mobile device. Enter details like country and career. Check once and hit on “Next”.

Step 4: Enter Download Mode

Now, you need to take your device into Download mode. For this, you need to follow the onscreen instruction according to your device. Click “Next” and you will notice the firmware downloading progress on your screen.

Step 5: Repair the Issue

Once the firmware is completely downloaded, your Itel P40+ will automatically start getting repaired. Stay there and you will receive a notification that the repair is done.

Part 5: Wipe cache partition to restore Settings

Like RAM, wiping cache is also vital so as to make the Itel P40+ device’s operation smoother. And when you are getting the “Unfortunately Settings has stopped” error, it might be due to the collected cache. To remove it, you will need to enter the recovery mode. And the steps for recovery mode range from device to device. For instance, Itel P40+ users have to press the “Home”, “Power” and “Volume Up” buttons. Similarly, HTC and LG device users are supposed to press the “Volume Down” and “Power” buttons. For Nexus, it is “Volume Up, Down” and Power key combinations. Therefore, before going further, make sure what device you own and enter the recovery mode according to it. Now, follow the detailed guide below to wipe the cache partition in order to fix crashing Settings.

Primarily, turn off the Itel P40+ device and enter the recovery mode by pressing the respective key combinations.
You will notice a Recovery screen on your device.
On showing up the recovery screen, look for the “Wipe Cache partition” option and use the “Volume Down” and “Volume Up” buttons to scroll down and up respectively.
On reaching the required option, press the “Power” button to start wiping.
Once finished, click the reboot option and the Itel P40+ device will be rebooted, fixing the issue hopefully.

Part 6: Factory reset your Android

You can also opt for Factory resetting your device to fix the issue of Settings keeps stopping. By removing everything from the Itel P40+ device, it will make your device run properly. If you have important data on your device, please make sure to create a backup before taking action if you don’t want to lose it. The steps are as follows.

In the “Settings, go to “Backup and Reset”.
Tap on “Factory data reset” followed by “Reset device”.
Wait for the completion of the process and check if Settings is stopping or not after it gets rebooted.

Part 7: Check and update Android OS

A lot of times minor issues crop up due to the operating systems that get outdated. It is because the Itel P40+ device needs to get updated from time-to-time for proper functioning otherwise it will not be able to match up with the fading technologies thereby coming up with issues like “Unfortunately Settings has stopped”. We recommend here you check for the available update and update your device. For this follow the guide below.

Go to “Settings” and tap “About Phone” on your device.
Now, hit on “System Update” and the Itel P40+ device will look for any available update.
If there is any, go along with the prompts to install it and make your phone even smarter.

Conclusion

If your Itel P40+ shows the “Unfortunately Settings has stopped” error, don’t worry. This problem can come from many things like old software or cache issues. You can try easy fixes like clearing cache or updating your system. Sometimes, removing custom ROMs might be needed.

For iOS users facing similar problems, we recommend using Dr.Fone-System Repair (iOS) . It’s known for fixing many iOS problems without losing any data. Remember, a well-working device is just a few steps away!

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Best Methods for Itel P40+ Won’t Turn On

The Itel P40+ 3 boasts numerous impressive features, making it a desirable phone. However, occasional malfunctions can result in the Itel P40+ 3 won’t turn on issue. This issue can be incredibly frustrating. Don’t panic if you encounter this issue! There exist solutions to rectify it. This comprehensive guide aims to assist you in diagnosing and resolving the problem.

It will offer both basic steps and advanced techniques. With clear instructions and insightful tips, we’ll help troubleshoot your Itel P40+ 3. Should you encounter this setback, follow this guide diligently to revive your Itel P40+ 3 and have it up and running again.

Scenario 1. Phone Not Charged

A Itel P40+ 4 not turning on might simply be a victim of a drained battery due to lack of charging. Several factors could lead to this, including a damaged charging cable or adapter. Moreover, issues with the power source or a malfunctioning charging port can be the issue.

Reason 1. Damaged Charging Cable or Adapter

Solution: Replace the charging cable or adapter with a known working one. Try using a different USB-C cable and adapter to ensure it’s not a faulty connection.

Reason 2. Faulty Power Source

Solution: Verify the power source by trying different outlets or USB ports. Ensure the power source is functional by testing it with another device.

Reason 3. Charging Port Issues

Solution: Check the charging port thoroughly to identify any dirt, debris, or signs of damage. Gently clean the port using compressed air or a small brush. If there’s visible damage, consider professional repair services.

Scenario 2. Check for Damages

Sometimes, a Itel P40+ 3 might not turn on due to physical damage incurred by the Itel P40+ device. Instances such as accidental drops, exposure to water or moisture, or even hardware malfunctions can be the reason. These can cause visible or invisible damage, leading to Itel P40+ 4 won’t turn on.

Reason 1. Physical Impact or Dropping

Solution: If the Itel P40+ 3 has experienced a significant impact or drop, inspect the exterior for any visible damage. A cracked screen or internal hardware issue might prevent the Itel P40+ device from turning on. Consider professional repair services if necessary.

Reason 2. Water or Moisture Exposure

Solution: If the Itel P40+ 3 has been exposed to water or moisture, immediately turn it off. Moreover, do not attempt to power it on. Place the Itel P40+ device in a bowl of uncooked rice or silica gel packets to help absorb moisture. Alternatively, use a vacuum or hairdryer in a cool setting to draw out moisture. It’s crucial to let the Itel P40+ device dry completely before attempting to power it on.

Reason 3. Hardware Malfunction

Solution: Check for any hardware malfunction symptoms such as overheating , unusual sounds, or a burnt smell. If any such signs are evident, refrain from attempting to turn on the Itel P40+ device. You should seek professional assistance from authorized service centers.

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Scenario 3. Buggy Android Smartphone

An Android smartphone, including the Itel P40+ 3 XL, can encounter situations where the OS becomes extremely buggy. It leads to various issues, such as the Itel P40+ 3 XL won’t turn on or getting stuck in a boot loop . Software glitches, corrupted system files, or incompatible apps can contribute to such problems.

Reason 1. Device Stuck in the Boot Loop

Solution: Try initiating a force restart to help fix this issue. You can do that by pressing and holding the “Power” and “Volume Up” keys at the same time for 10 seconds.

Reason 2. Software Glitches or System Crash

Solution: If encountering issues with the Itel P40+ device not powering on because of software glitches or a system crash, try initiating Safe Mode by simultaneously pressing and holding the ‘Power’ button along with a Volume key. This action will cause the Power menu to be displayed. Here, tap and hold the “Power off” for a while and tap “OK” once the Safe Mode prompt appears.

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Scenario 4. System Glitches? Try Wondershare Dr.Fone as a Prioritized Solution

If you have attempted the solutions mentioned above without success, it is essential to explore a more robust option. This is important if the issue seems to be a major software problem that cannot be resolved using basic troubleshooting methods. In such cases, Wondershare Dr.Fone – System Repair emerges as a viable solution. Besides, It is a perfect fit to address the “Itel P40+ 4 Not Turning On“ issue effectively.

Dr.Fone is designed to tackle various repairing problems that occur in Android devices. With its comprehensive setup, it can effectively address errors related to the Itel P40+. These measures are aligned to meet the specific requirements of your device. This is helpful in minimizing the time needed for troubleshooting.

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It fixes all Android-related problems, including the Black screen of death , the Play Store not working, and more.
This tool is compatible with all the mainstream Itel P40+ models, including the latest ones.

Steps Required To Resolve System Glitches via Wondershare Dr.Fone – System Repair

Now, we’ll provide you with a guide to resolve the Not Turning On issue of your Itel P40+. Go through the steps mentioned below to use Dr.Fone for the repair process.

Step 1: Open Dr.Fone and Access System Repair Tool

Starting with, you will have to activate Dr.Fone on your computer and head to the “Toolbar” panel on the left of the window. From there, navigate to the “System Repair” tool and continue with the “Android” device to proceed with the repair process.

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Step 2: Start Android System Repair

In the next step, choose the “Start” button that appears, by which your device will be recognized. You have to put in the “Name, Model, Country, and Carrier” details of the Itel P40+ device and hit the “Next” option. Then, you need to put your Itel P40+ on Download Mode following the on-screen instructions.

Step 3: Utilize the Firmware

Afterward, the firmware will start to download automatically once the Itel P40+ device enters a Download Mode. You need to select the “Fix Now” button and continue typing in a “000000” code. Then, proceed with the “Confirm” option to install the firmware on your device.

Step 4: End the System Repair of Android

Lastly, the repair process will get started and can be viewed in a progress bar. Once it ends, hit the “Done” button to conclude the activity, and check your device to see if it starts properly.

Scenario 5. Need for a Power Cycle

At times, an Android device, including the Itel P40+ 3/4, might benefit from a power cycle procedure. This process involves completely refreshing the Itel P40+ device’s system. It potentially my Itel P40+ 3 won’t turn on issues, temporary bugs, or system hang-ups. These issues prevent the Itel P40+ device from turning on or functioning properly.

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Reason 1. System Freeze or Unresponsive Device

Solution: If the Itel P40+ 3/4 is unresponsive or frozen, perform a forced restart by holding down the “Power” and “Volume Up” for about 10 seconds. This action should force the Itel P40+ device to shut down and reboot, potentially resolving the issue.

Reason 2. Battery Optimization and Refreshment

Solution: Sometimes, a power cycle helps optimize the Itel P40+ device’s battery performance and refreshes the system. Allow the Itel P40+ 3/4 to completely power down, charge it for at least 30 minutes, then attempt to turn it on.

Reason 3. Software Hang-Up or Temporary Glitch

Solution. To shut down your Itel P40+ 3/4, press and hold the power button, then choose ‘Power Off’ from the menu that appears. After the Itel P40+ device powers down, wait for about 30 seconds to 1 minute to ensure it has fully shut down before moving forward. Subsequently, press and hold the power button until the Google logo displays to restart your device.

Scenario 6. Software Damaged? Restore Immediately

When an Android device experiences severe software damage, it can lead to major issues like the Itel P40+ 3 won’t turn on. This can hinder the functionality of the Itel P40+ device. It also includes the inability to turn on or persistent system malfunctions. In such cases, performing a complete phone restore becomes a necessary solution:

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Reason 1. Corrupted System Files or Firmware Issues

Solution. In cases of severe software damage or corruption of system files, performing a settings reset becomes imperative. It is to restore the Itel P40+ device to its default settings and resolve underlying issues.

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Reason 2. Factory Reset as a Solution

Performing a factory reset serves as the ultimate solution. This is true when facing critical software damage that leads to a non-responsive Itel P40+ 3/4. This process erases all user data, apps, settings, and files stored on the Itel P40+ device, reverting it to its original factory state.

Steps To Perform a Factory Reset on Itel P40+ 3/4

Step 1. Access the “Settings” application on your Itel P40+ 3/4. Then, navigate through the menu until you locate the “System” category located further down the list. Within the “System” settings, tap the last option named “Reset Options.”

Step 2. On the following screen, press the “Erase All Data (Factory Reset)” option. Afterward, follow the on-screen instructions to complete the process.

Scenario 7. Phone Hangs on Installed App

There are scenarios where a phone, like the Itel P40+ 3, hangs or gets stuck on a specific installed app. It happens during the startup process, and it can prevent the Itel P40+ device from turning on properly. This issue often arises due to a malfunctioning or poorly coded app. This app disrupts the Itel P40+ device’s startup routine, causing Itel P40+ 4 won’t turn on.

Reason 1. Third-Party Apps Interference

Solution: Start by booting the Itel P40+ 3 into Safe Mode. This mode disables third-party apps, allowing you to access the Itel P40+ device without interference from downloaded applications.

Reason 2. Problematic App

Solution: While in Safe Mode, observe if the Itel P40+ device boots up properly. If it successfully boots, it suggests that a third-party application is causing the problem. To pinpoint the problematic app, uninstall recently added apps individually and restart the Itel P40+ device after each removal. This process helps pinpoint the problematic app causing the hang during startup.

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Reason 3. Stacked Up App Cache and Data

Solution: If the problematic app is identified, try clearing its cache and data. Go to Settings and then access “Apps.” Within “Apps,” find the Problematic App and tap “Storage & cache.” On the subsequent display, select “Clear cache “ and “Clear storage” to restore the application to its original settings. After restarting the Itel P40+ device, verify whether the problem persists.

Reason 4. Outdated Application

Solution: If the application is essential, ensure to seek updates within the Google Play Store. Updating the app to its latest version could potentially resolve any compatibility issues. Alternatively, if updates are not available or don’t resolve the problem, consider uninstalling and reinstalling the app.

Conclusion

In conclusion, this article has aimed to address the perplexing issue of a Itel P40+ 3 won’t turn on. It offered a range of solutions depending on different underlying reasons. The guide included basic methods like checking for charging issues and examining hardware damage. Moreover, it included advanced techniques like software repair tools such as Wondershare Dr.Fone.

Users are encouraged to follow the step-by-step instructions outlined here. These solutions can serve as effective remedies for resolving the problem. For more in-depth and advanced solutions, considering Dr.Fone stands as a significant option. It offers a robust system repair feature for resolving intricate software-related issues.

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7 Solutions to Fix Error Code 963 on Google Play Of Itel P40+ | Dr.fone