7 Solutions to Fix Error Code 963 on Google Play Of Lenovo ThinkPhone | Dr.fone
7 Solutions to Fix Error Code 963 on Google Play Of Lenovo ThinkPhone
People are increasingly complaining about Google Play Error Codes which pop-up during downloading, installing or updating an App via Google Play Store. Amongst these, the most recent and common one being Error Code 963.
Google Play Error 963 is a typical error which shows up not only when you try to download and install an App but also during App update.
Error 963 cannot be attributed to a particular App or its update. It is a Google Play Store error and is experienced by Android users across the world.
Error Code 963, just like any other Google Play Store errors, is not something difficult to deal with. It’s a minor glitch which can be fixed easily. There is no need to worry or panic if you see Error 963 on Google Play Store preventing your favorite App from downloading or updating.
Read on to find out more about the Google Play Error 963 and best ways to fix it.
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Part 1: What is Error Code 963?
Error 963 is a common Google Play Store error which basically hinders Apps from downloading and updating. Many people get worried when Error Code 963 does not let them install new Apps or update existing ones. However, please understand that Google Play Error is not such a big deal as it may sound and can be overcome easily.
Error 963 pop-up message reads as follows: “cannot be downloaded due to an error (963)” as shown in the image below.
A similar message shows up even while you are trying to update an App, as shown in the screenshot below.
Error Code 963 is basically an outcome of data crash which mostly is seen in cheaper smartphones. There might another reason for Error 963 preventing Apps from downloading and updating, which is Google Play Store Cache being corrupted. People also speculate SD Card related issues as many-a-times external memory enhancer chips do not support large Apps and their updates. Also, Error 963 is very common with HTC M8 and HTC M9 smartphones.
All these reasons and more can handle with ease and you can continue to use Google play services smoothly. In the following segment, we will discuss various fixes to cure the problem to enable to you download, install and update Apps on your device normally.
Part 2: Easiest solution to fix Error Code 963 on Android
When it comes to the most convenient solution to fix error 963, Dr.Fone - System Repair (Android) cannot be missed. It is the most productive program that covers a wide range of Android issues. It ensures full safety while performing and one can fix the Android issues in a hassle-free way.
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One click to fix Google Play error 963
- The tool is recommended for its higher success rate.
- Not just Google Play error 963, it can fix a large number of system issues including app crashing, black/white screen etc.
- It’s considered as the first tool that offers one-click operation for Android repairing.
- There’s no technical expertise needed to use this tool.
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This section will provide you the tutorial guide for how to fix error code 963.
Note: Before moving to solve the error 963, we would like to inform you that the process may result in wiping away your data. And therefore, we suggest you to make backup of your Lenovo ThinkPhone prior to fixing this Google Play error 963.
Phase 1: Connecting and preparing the Lenovo ThinkPhone device
Step 1 – To begin fixing error 963, run Dr.Fone after downloading and installing it on your PC. Now, pick out the ‘System Repair’ tab from the main screen. Thereupon, with the help of a USB cable, make connection between your Lenovo ThinkPhone and PC
Step 2 – On the left panel, you’re supposed to choose ‘Android Repair’ and then click the ‘Start’ button.
Step 3 – On the following screen, you need to choose the appropriate details for your device like the name, brand, model, country/region etc. Later, go for warning confirmation and hit ‘Next’.
Phase 2: Taking Android device in Download mode for repairing
Step 1 – It is essential to get your Lenovo ThinkPhone or tablet entered in Download mode. For this, following are the steps to be taken:
If the Lenovo ThinkPhone device contains Home button:
- Turn the Lenovo ThinkPhone device off and then keep holding the ‘Power’, ‘Volume Down’ and ‘Home’ buttons altogether for about 10 seconds. Next, release them all and push the ‘Volume Up’ key. This way, your device will enter the Download mode.
If the Lenovo ThinkPhone device contains no Home button:
- Switch off your phone/tablet and press the ‘Volume Down’, ‘Bixby’ and ‘Power’ buttons for 10 seconds. Leave the buttons and then press the ‘Volume Up’ button for entering download mode.
Step 2 – Press the ‘Next’ button and then the program will commence the firmware downloading.
Step 3 – Upon successful downloading and verification of the firmware, the process of Android device repairing will begin automatically.
Step 4 – Within a while, the Google play error 963 will be vanished.
Part 3: 6 Common Solutions to fix Error Code 963
Since there is no specific reason for Error Code 963 to occur, similarly there is no one solution to the problem. You may use any one of them below or try them all to never see Error Code 963 on your device.
1. Clear Play Store Cache and Play Store Data
Clearing Google Play Store Cache and Data basically means keeping Google Play Store clean and free from trouble-making data stored in respect of it. It is advisable to carry out this process regularly to prevent Errors like Error Code 963 from occurring.
Follow the steps given below to fix Error Code 963:
Visit “Settings” and select “Application Manager”.
Now select “All” to see all downloaded and built-in Apps on your device.
Select “Google Play Store” and from the options that appear, tap on “Clear Cache” and “Clear Data”.
Once you are done clearing Google Play Store Cache and Data, try to download, install or update the App facing Google Play Error 963 again.
2. Uninstall updates for Play Store
Uninstalling Google Play Store updates is an easy and quick task. This method is known to have helped many as it brings back the Play Store to its original state, free from all updates.
Visit “Settings” and select “Application Manager”.
Now select “Google Play Store” from “All” Apps.
In this step, click on “Uninstall Updates” as shown below.
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3. Shift the App from SD Card to device’s memory
This method is strictly for certain Apps which cannot be updated because they are stored on an external memory card, i.e., SD Card. Such memory enhancing chips do not support large Apps and due to a shortage of space prevents them from updating. It advisable to move such Apps from the SD Card to the Lenovo ThinkPhone device’s internal memory and then try to update it.
Visit “Settings” and select “Apps”.
From “All” Apps click on the App which is unable to update.
Now click on “Move to Phone” or “Move to internal storage” and try to download its update again from the Google Play Store.
Try updating the App now. If the Apps’s update does not download even now, DO NOT worry. There are three more ways to help you.
4. Unmount your external Memory Card
Error Code963 may also occur due to an external memory chip used in your device to enhance its storage capacity. This is very common and can be dealt with by unmounting the SD Card temporarily.
To unmount your SD Card:
Visit “Settings” and keep scrolling downwards.
Now select “Storage”.
From the options that appear, select “Unmount SD Card” as explained in the screenshot below.
Note: If the App or its update downloads successfully now, do not forget to mount the SD Card back.
5. Remove and Re-add your Google account
Deleting and re-adding your Google account in might sound a little tedious but it does not take much of your precious time. Moreover, this technique is very effective when it comes to fixing Error Code 963.
Carefully follow the steps given below to remove and then re-add your Google account:
Visit “Settings”, under “Accounts” select “Google”.
Select your account and from the “Menu” select “Remove account” as shown below.
Once your account is removed, follow the steps given hereunder to add it back again after a few minutes:
Go back to “Accounts” and select “Add Account”.
Select “Google” as shown above.
In this step feed in your account details and your Google account will be configured once again.
6. Special technique for HTC users
This technique is specially crafted fro HTC smartphone users who frequently face Google Play Error 963.
Follow the step-by-step instructions given below to uninstall all updates for your HTC One M8 Lock Screen App:
Visit “Settings” and find “HTC Lock Screen” under “Apps”.
Now click on “Force Stop”.
In this step, Click on “Uninstall Updates”.
This remedy is as simple as it sounds and has helped many HTC users to get rid of Error 963.
Google Play Errors are a very common phenomenon these days, especially Error Code 963 which usually occurs in the Google Play Store when we try to download, install or update an App. There is no need to worry if you see Error Code 963 pop-up on your screen as your device and its software are not to be blamed for Error 963 to suddenly surface. It is a random error and can be fixed easily by you. You do not need any technical assistance to deal with the issue. All you need to do is follow the steps introduced in this article to use Google Play Store and its services smoothly.
7 Solutions to Fix Chrome Crashes or Won’t Open on Lenovo ThinkPhone
Google Chrome is one of the most popular web browsers in the world. It is fast, secure, and easy to use. However, like any other app, it is not free from errors. Many users have reported that Chrome crashes or won’t open on their Lenovo ThinkPhone. If you are also facing this issue, then you have come to the right place. In this article, we will discuss the reasons behind this problem and provide you with 7 solutions to fix Chrome crashes or won’t open on Lenovo ThinkPhone.
Being one of the widely used browsers, Chrome is always our rescue whenever vital information is our need. Imagine, you launched Chrome for some urgent work and all of a sudden, got “Unfortunately Chrome has stopped” error. You re-opened it thinking about proper functioning of it now but to no avail. Does this situation sound familiar? Are you in a same problem as well? Fret not! We will discuss in this article why your Chrome is crashing on Android and the potential solutions to do away with the problem. Please read the article attentively and know what helps you best.
Part 1: Too many tabs opened
One of the main reasons why Chrome keeps crashing could be the multiple opened tabs. If you keep open the tabs, it may slow down the performance of Chrome and the app will use RAM. As a result, it will obviously get stopped midway. Therefore, we suggest you to close the tabs which are opened. And once you do that, exit the app and then launch it again.
Part 2: Too much memory used
When Chrome or any other app keeps running on the background, issues like “Unfortunately Chrome has stopped” are likely to occur. Moreover, the opened apps will eat the memory of your device. Hence, as the next solution, it is suggested that the Chrome should be closed by force quitting and then you need to try to launch it again to work. See if it works or still Chrome is not responding.
1. Simply tap on the Home button twice to get on the recent apps screen. Please note that the button may vary to reach the screen. Please check once and move accordingly.
2. Now simply swipe the app up/left/right (according to the Lenovo ThinkPhone device).
3. The app will be force quit now. You can then start it again to check if thing get back to normal.
Part 3: Chrome cache overflowing
While using any app for long, the temporary files for those gets collected in the form of cache. And when cache is not getting cleared, one may face the freezing, crashing or sluggish apps. And this could also be the cause why your Chrome keeps stopping. Hence, the following steps will show you how to clear cache and make Chrome work as before.
1. Open “Settings” and go to “Apps & Notifications”.
2. Look for “Chrome” and tap on it.
3. Go to “Storage” and click on “Clear Cache”.
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Part 4: Exclude the issue of website itself
Most probably Chrome is not able to support the website you are trying to access. We doubt if the particular website you are making use of is the culprit and making Chrome keeps stopping. In such case, we would like to recommend you to make use of another browser and try to access the website from there. See if this works or not. If now, please follow the next solution.
Part 5: Android firmware corruption
Another reason why your Chrome has stopped could be the corrupted software. You can’t expect anything normal when your firmware corruption occurs and so in the case of Chrome. If this is the case, the re-flashing the stock ROM is the most recommended solution. And the best that can help you in this is none other than Dr.Fone - System Repair (Android) . Within one click, it vows to help users in flashing the ROM without any complications. Read the advantages offered by this tool.
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Android repair tool to fix crashing Chrome
- It works like a pro no matter what problem your device is stuck with.
- More than 1000 types of Android devices are compatible with this tool.
- Easy to use and holds higher success rate.
- No need for any special technical knowledge to use this
- Offers an incredible interface from which anyone can work with.
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How to Use Dr.Fone - System Repair (Android) when Chrome is crashing on Android
Step 1: Install the Tool to Begin
Start downloading it from there. Install it once downloading is completed and open the tool. The main screen will show you some tabs. You need to hit on “System Repair” among those.
Step 2: Get Android Device Connected
Now, you need to connect your Lenovo ThinkPhone with the computer using USB cord. When the Lenovo ThinkPhone device is connected successfully, click on the “Android Repair” option from the left panel.
Step 3: Enter Details
On the following screen, you need to select the right phone brand, name model and enter career details. Check once to confirm and hit on “Next”.
Step 4: Download Firmware
Now, follow the steps displaying on the screen to enter the DFU mode. When you do this, click on “Next” and the program will download the firmware.
Step 5: Repair the Issue
Once the firmware is downloaded, you will notice that the repairing process will start by the program. Wait until it gets finished and try to start Chrome again and you’ll surely get rid of the problem.
Part 6: File Downloading issue from Chrome
While you were trying to download from internet, the file didn’t download properly or it might get stuck and eventually crashing Chrome occurs. In such instances, many times, uninstalling and installing helps. Therefore, follow the steps below to uninstall and install Chrome and fix Chrome keeps stopping
- Go to “Settings” and tap on “Apps”.
- Select “Chrome” and tap on “Uninstall Updates”.
- Now, you need to re-install it from Play Store. From the “My Apps” section, tap on Chrome and update it.
Part 7: Clashes between Chrome and system
Of still you are receiving “Unfortunately Chrome has stopped” pop-up, it might be because of the incompatibility between the Chrome and system. Maybe your device is not updated and therefore is at odds with the Chrome app. So, the last tip that we would like give you is to update your Lenovo ThinkPhone. Following are the steps for it. Follow them and stop the Chrome crashing on Android issue.
- Go to “Settings” and tap on “System”/”About Phone”/”About Device”.
- Now, choose “Software Update”/”System Update” and your device will detect if there is any update present on your device. Proceed accordingly.
Top 4 Android System Repair Software for Lenovo ThinkPhone Bricked Devices
Is your Lenovo ThinkPhone device showing signs of being “bricked” or “soft-bricked”? When a Lenovo ThinkPhone is bricked, it becomes unresponsive and unusable. But fear not, as this article will guide you through reviving your device’s functionality. It will delve into the significance of unbricking and how it restores usability.
Moreover, this article will introduce you to the world of Lenovo ThinkPhone unbrick tools and software, ensuring you can get your device back on track. So read on and explore the top Android system repair software that can bring life back to your bricked Lenovo ThinkPhone device.
Part 1: Understanding Bricked Lenovo ThinkPhone
Have you ever heard the term “bricked” concerning your Lenovo ThinkPhone device? This section explains it to you in simple terms. Imagine your device becoming like a brick, unresponsive and seemingly lifeless. That’s what happens when a Lenovo ThinkPhone gets bricked. There are two main types of brick: soft brick and hard brick.
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Soft Brick
Soft brick is like a temporary setback for your device. To see if your Lenovo ThinkPhone is soft - bricked, check out the details below:
- It happens when the software encounters issues, but the hardware is usually fine.
- Your device might not start properly, freeze, or get stuck on the logo screen.
Hard Brick
Now, this is a more severe situation. In this case, your bricked Lenovo ThinkPhone might fall under the following conditions:
- Thesoftware and hardware have significant problems, making the Lenovo ThinkPhone device unresponsive.
- Your device won’t turn on and might not show any signs of life.
Common Causes of a Brick Lenovo ThinkPhone
Now, let’s discuss why devices end up in this bricked state. It can happen due to a few common reasons:
- Failed Updates
Something might go wrong during the process when you’re trying to update your Lenovo ThinkPhone device. This is properly because of a poor internet connection or other interruptions. As a result, your device might get confused and end up bricked.
- Custom ROM Installations
A custom ROM is like a customized version of your device’s software. While it can bring cool new features, it can also cause issues if not installed correctly. Incompatible or poorly made custom ROMs can sometimes lead to a bricked device.
- Unauthorized Modifications
If you’re trying to tweak your device’s software without proper knowledge, you might make changes that the Lenovo ThinkPhone device can’t handle. This can lead to instability and, you guessed it, a bricked device.
So, why is it important to know all this? Well, a bricked device isn’t just frustrating; it can disrupt your daily life. You won’t be able to use your device, access your apps, or even make calls. That’s why unbricking is crucial.
Part 2: Top Android System Repair Software
Now that you’ve grasped the concept, let’s dive into how to unbrick a Lenovo ThinkPhone. That’s where Android system repair software comes in. These clever programs are like doctors for your device’s software. They diagnose and fix issues to keep your appliance running smoothly. Let’s explore the cream of the crop when it comes to these software solutions:
Wondershare Dr.Fone – System Repair (Android)
Dr.Fone - System Repair (Android) is like a magic wand for your Lenovo ThinkPhone device. It’s designed to rescue your device from troubles and make it run smoothly again. Dr.Fone - System Repair (Android) is built to fix various issues, including a bricked device. It can resolve problems like black screens, frozen devices, boot loops, and even devices stuck in recovery mode.
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Key Features
Here’s what Dr.Fone offers as a powerful Android system repair software:
- Repair a wide variety of Android system issues.
- User-friendly interface that’s easy to navigate.
- No technical expertise required – it guides you step by step.
- Compatibility with a wide range of Lenovo ThinkPhone devices.
Pros
Check out Dr. Fone’s benefits you can take advantage of:
- Easy and intuitive to use.
- Can fix a range of software-related problems.
- Doesn’t require deep technical knowledge.
- Can help you avoid expensive repair services
Cons
As for its drawback, refer below:
- Some complex issues might still require professional help.
How To Unbrick Lenovo ThinkPhone Using Dr.Fone
This tutorial will show you how Dr.Fone can remove the brick from a Lenovo ThinkPhone smartphone.
- Step 1: Launch Dr.Fone and head to the program’s left-hand panel, where you’ll find the Toolbox. You may fix your broken Android device by connecting it to your computer and selecting System Repair from the menu.
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- Step 2: Select Android on the following screen to troubleshoot an Android device. After that, you’ll be brought to a new screen where you can initiate the fix by clicking Start.
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- Step 3: When you click through to the next window, the service will automatically recognize the manufacturer of the Android device. Choose the appropriate Brand, Name, Model, Country, and Carrier from the drop-down menus. Select OPEN in the Carrier area if the phone is unlocked. The next step is to tick the box labeled I accept the risk and am ready to continue. Click Next to proceed with the rest of the Lenovo ThinkPhone device repair.
Step 4: Put your Lenovo ThinkPhone into Download Mode when prompted.
If your phone has a home button, follow the on-screen prompts to power it down. Keep pressing and holding the Volume Down, Home, and Power Then, press the Volume Upbutton to activate the Download Mode.
- If your Android doesn’t have a Home button, you may still use it byturning it off and pressing the Volume Down, Bixby, and Power buttons simultaneously. Repeatedly pressing the Volume Up button will activate Download Mode.
- Step 5: The firmware download starts on the platform immediately after the Lenovo ThinkPhone device enters Download Mode. You can click Stop to abort it at any stage during the process. The platform then verifies and presents the information as it downloads. By selecting Fix Now, you can install the firmware.
- Step 6: The Android repair procedure may delete all of your data. To proceed, please type “000000” in the box provided. The system repair process will begin, and its status can be viewed in the next screen’s progress bar.
Take Note: Backing up your Android is necessary before doing any Android repair.
- Step 7: The prompt window will show the completion message. If the Android device boots normally, you can close the tool by clicking the Done button. Press the Try Again button to try powering on the Lenovo ThinkPhone device again if it does not turn on automatically.
Repair System & Phone Master
This software is a real game-changer in resolving Android system problems. It specializes in repairing system issues, enhancing device performance, and cleaning up unnecessary files.
Key Features
Check out the key features of this software below:
- Repair a range of system issues, including bricking.
- Boost device speed and performance.
- Clean up junk files to free up space.
- The easy-to-use interface is suitable for all users.
Pros
Repair System & Phone Master’s advantages include the following:
- Straightforward operation.
- Focus on improving overall device performance.
- Can potentially extend your device’s lifespan.
Cons
Below is the disadvantage of this software:
- Repair capabilities might be limited for complex issues.
System Repair for Android
True to its name, System Repair for Android is designed to repair and rejuvenate your device’s Android system. It’s a reliable tool to tackle various software issues, including bricked devices.
Key Features
The key features of System Repair for Android app include:
- Repair various Android system problems.
- User-friendly interface for hassle-free operation.
Pros
As for its advantages, see the list below:
- Straightforward solution for commonsystem issues.
- Can save you from device replacement costs.
Cons
Check below to learn about this app’s drawback:
- Advanced issues might require professional intervention.
Phone Doctor Plus
Phone Doctor Plus is like a health check-up app for your device. It’s designed to repair system issues and diagnose hardware problems that might contribute to a bricked device.
Key Features
See Phone Doctor Plus’s essential features below:
- Diagnose and repair both software and hardware issues.
- Identify potential problems that could lead to bricking.
Pros
This app’s advantages include the following:
- Comprehensive diagnosis for both software and hardware.
- Can help you identify issues before they become serious.
Cons
Check out this app’s disadvantages below:
- Not solely focused on software repair, might not cover all scenarios.
Part 3: Tips on Preventing Future Bricking Incidents
Now that you know how to fix a bricked Lenovo ThinkPhone smartphone, let’s focus on preventing it in the first place. Here are some simple steps you can take to keep your Lenovo ThinkPhone device safe and sound:
- Regularly Check for Updates
Always keep your device’s software up to date. Updates often contain bug fixes and improvements that can prevent software-related issues.
- Use Reliable Tools and Software
When using any tools or software on your device, ensure they’re trusted and well-reviewed. Unreliable tools can lead to unexpected problems.
- Avoid Unauthorized Modifications
Avoid messing with your device’s software beyond basic settings unless you’re a tech expert. Unauthorized modifications can lead to bricking.
- Keep Your Battery Charged
Ensure your device has enough battery power before initiating software updates or installations. Low battery during critical processes can lead to issues.
- Backup Regularly
Regularly back up your device’s data to avoid losing important information during a bricking incident.
- Use Official Firmware
If you’re ever reinstalling or updating your device’s software, always use official firmware provided by the manufacturer.
- Utilize Safe Mode for Troubleshooting
If your device starts acting strange, try booting it into safe mode. This helps you identify if a third-party app is causing issues.
- Seek Professional Help
If you’re unsure about a particular action, seek help from experts. Trying to fix complex issues yourself can worsen the situation.
By following these easy tips, you can keep your Lenovo ThinkPhone device running smoothly and avoid the hassle of dealing with a bricked device. Always remember, prevention is better than cure!
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Conclusion
Encountering a bricked Lenovo ThinkPhone device can be a frustrating roadblock. However, there’s a silver lining – the power of an Android system repair software like Dr.Fone – System Repair (Android). This user-friendly tool acts as your device’s superhero, rescuing it from the clutches of bricking incidents.
So, whether your device is experiencing a soft brick or a hard brick, you now have the best tools and knowledge to overcome it. Dive into the Android system repair software world, explore your options, and bid farewell to brick. Welcome a revived, functioning Lenovo ThinkPhone device into your daily life.
- Title: 7 Solutions to Fix Error Code 963 on Google Play Of Lenovo ThinkPhone | Dr.fone
- Author: Ariadne
- Created at : 2024-07-30 08:07:08
- Updated at : 2024-07-31 08:07:08
- Link: https://howto.techidaily.com/7-solutions-to-fix-error-code-963-on-google-play-of-lenovo-thinkphone-drfone-by-drfone-fix-android-problems-fix-android-problems/
- License: This work is licensed under CC BY-NC-SA 4.0.