7 Solutions to Fix Error Code 963 on Google Play Of Motorola G54 5G

People are increasingly complaining about Google Play Error Codes which pop-up during downloading, installing or updating an App via Google Play Store. Amongst these, the most recent and common one being Error Code 963.

Google Play Error 963 is a typical error which shows up not only when you try to download and install an App but also during App update.

Error 963 cannot be attributed to a particular App or its update. It is a Google Play Store error and is experienced by Android users across the world.

Error Code 963, just like any other Google Play Store errors, is not something difficult to deal with. It’s a minor glitch which can be fixed easily. There is no need to worry or panic if you see Error 963 on Google Play Store preventing your favorite App from downloading or updating.

Read on to find out more about the Google Play Error 963 and best ways to fix it.

Part 1: What is Error Code 963?

Error 963 is a common Google Play Store error which basically hinders Apps from downloading and updating. Many people get worried when Error Code 963 does not let them install new Apps or update existing ones. However, please understand that Google Play Error is not such a big deal as it may sound and can be overcome easily.

Error 963 pop-up message reads as follows: “cannot be downloaded due to an error (963)” as shown in the image below.

A similar message shows up even while you are trying to update an App, as shown in the screenshot below.

Error Code 963 is basically an outcome of data crash which mostly is seen in cheaper smartphones. There might another reason for Error 963 preventing Apps from downloading and updating, which is Google Play Store Cache being corrupted. People also speculate SD Card related issues as many-a-times external memory enhancer chips do not support large Apps and their updates. Also, Error 963 is very common with HTC M8 and HTC M9 smartphones.

All these reasons and more can handle with ease and you can continue to use Google play services smoothly. In the following segment, we will discuss various fixes to cure the problem to enable to you download, install and update Apps on your device normally.

Part 2: Easiest solution to fix Error Code 963 on Android

When it comes to the most convenient solution to fix error 963, Dr.Fone - System Repair (Android) cannot be missed. It is the most productive program that covers a wide range of Android issues. It ensures full safety while performing and one can fix the Android issues in a hassle-free way.

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This section will provide you the tutorial guide for how to fix error code 963.

Note: Before moving to solve the error 963, we would like to inform you that the process may result in wiping away your data. And therefore, we suggest you to make backup of your Motorola G54 5G prior to fixing this Google Play error 963.

Phase 1: Connecting and preparing the Motorola G54 5G device

Step 1 – To begin fixing error 963, run Dr.Fone after downloading and installing it on your PC. Now, pick out the ‘System Repair’ tab from the main screen. Thereupon, with the help of a USB cable, make connection between your Motorola G54 5G and PC

Step 2 – On the left panel, you’re supposed to choose ‘Android Repair’ and then click the ‘Start’ button.

Step 3 – On the following screen, you need to choose the appropriate details for your device like the name, brand, model, country/region etc. Later, go for warning confirmation and hit ‘Next’.

Phase 2: Taking Android device in Download mode for repairing

Step 1 – It is essential to get your Motorola G54 5G or tablet entered in Download mode. For this, following are the steps to be taken:

If the Motorola G54 5G device contains Home button:

• Turn the Motorola G54 5G device off and then keep holding the ‘Power’, ‘Volume Down’ and ‘Home’ buttons altogether for about 10 seconds. Next, release them all and push the ‘Volume Up’ key. This way, your device will enter the Download mode.

If the Motorola G54 5G device contains no Home button:

• Switch off your phone/tablet and press the ‘Volume Down’, ‘Bixby’ and ‘Power’ buttons for 10 seconds. Leave the buttons and then press the ‘Volume Up’ button for entering download mode.

Step 2 – Press the ‘Next’ button and then the program will commence the firmware downloading.

Step 3 – Upon successful downloading and verification of the firmware, the process of Android device repairing will begin automatically.

Step 4 – Within a while, the Google play error 963 will be vanished.

Part 3: 6 Common Solutions to fix Error Code 963

Since there is no specific reason for Error Code 963 to occur, similarly there is no one solution to the problem. You may use any one of them below or try them all to never see Error Code 963 on your device.

1. Clear Play Store Cache and Play Store Data

Clearing Google Play Store Cache and Data basically means keeping Google Play Store clean and free from trouble-making data stored in respect of it. It is advisable to carry out this process regularly to prevent Errors like Error Code 963 from occurring.

Follow the steps given below to fix  Error Code 963:

Visit “Settings” and select “Application Manager”.

Now select “All” to see all downloaded and built-in Apps on your device.

Select “Google Play Store” and from the options that appear, tap on “Clear Cache” and “Clear Data”.

Once you are done clearing Google Play Store Cache and Data, try to download, install or update the App facing Google Play Error 963 again.

2. Uninstall updates for Play Store

Uninstalling Google Play Store updates is an easy and quick task. This method is known to have helped many as it brings back the Play Store to its original state, free from all updates.

Visit “Settings” and select “Application Manager”.

Now select “Google Play Store” from “All” Apps.

In this step, click on “Uninstall Updates” as shown below.

3. Shift the App from SD Card to device’s memory

This method is strictly for certain Apps which cannot be updated because they are stored on an external memory card, i.e., SD Card. Such memory enhancing chips do not support large Apps and due to a shortage of space prevents them from updating. It advisable to move such Apps from the SD Card to the Motorola G54 5G device’s internal memory and then try to update it.

Visit “Settings” and select “Apps”.

From “All” Apps click on the App which is unable to update.

Now click on “Move to Phone” or “Move to internal storage” and try to download its update again from the Google Play Store.

Try updating the App now. If the Apps’s update does not download even now, DO NOT worry. There are three more ways to help you.

4. Unmount your external Memory Card

Error Code963 may also occur due to an external memory chip used in your device to enhance its storage capacity. This is very common and can be dealt with by unmounting the SD Card temporarily.

To unmount your SD Card:

Visit “Settings” and keep scrolling downwards.

Now select “Storage”.

From the options that appear, select “Unmount SD Card” as explained in the screenshot below.

Note: If the App or its update downloads successfully now, do not forget to mount the SD Card back.

5. Remove and Re-add your Google account

Deleting and re-adding your Google account in might sound a little tedious but it does not take much of your precious time. Moreover, this technique is very effective when it comes to fixing Error  Code 963.

Carefully follow the steps given below to remove and then re-add your Google account:

Visit “Settings”, under “Accounts” select “Google”.

Select your account and from the “Menu” select “Remove account” as shown below.

Once your account is removed, follow the steps given hereunder to add it back again after a few minutes:

Go back to “Accounts” and select “Add Account”.

Select “Google” as shown above.

In this step feed in your account details and your Google account will be configured once again.

6. Special technique for HTC users

This technique is specially crafted fro HTC smartphone users who frequently face Google Play Error 963.

Follow the step-by-step instructions given below to uninstall all updates for your HTC One M8 Lock Screen App:

Visit “Settings” and find “HTC Lock Screen” under “Apps”.

Now click on “Force Stop”.

In this step, Click on “Uninstall Updates”.

This remedy is as simple as it sounds and has helped many HTC users to get rid of Error 963.

Google Play Errors are a very common phenomenon these days, especially Error Code 963 which usually occurs in the Google Play Store when we try to download, install or update an App. There is no need to worry if you see Error Code 963 pop-up on your screen as your device and its software are not to be blamed for Error 963 to suddenly surface. It is a random error and can be fixed easily by you. You do not need any technical assistance to deal with the issue. All you need to do is follow the steps introduced in this article to use Google Play Store and its services smoothly.

How to Resolve Motorola G54 5G Screen Not Working

Nothing is more frustrating than your phone’s touch screen becoming unresponsive. Given the importance of smartphones in daily work, a phone with a touch screen not working can badly affect your routine. It is an issue found in most smartphone brands, even among Motorola G54 5G phones, known for their efficient performance. If your Motorola G54 5G screen is not working, it can be an exhausting experience.

Luckily for your, multiple ways are available to resolve this issue. This article will list six fixes for resolving the Motorola G54 5G not working issue. It will also discuss the reasons behind this issue in detail and provide a list of tips to avoid it in the future.

Part 1: What Causes Motorola G54 5G Screen Unresponsive?

Answering what causes Motorola G54 5G screen unresponsiveness is difficult. Many reasons, ranging from minor bugs to serious hardware issues, can cause it. To find out the exact or near exact reason, you will have to review your device’s activity before this issue occurs. You can use the following common reasons behind the Motorola G54 5G 6T touch screen not working as the basis of your investigation:

1. Touchscreen Calibration

Excessive smartphone use can cause the touchscreen to go out of the required settings. It means until the touch screen is not recalibrated properly, the touch not working issues will continue to pop up.

2. Battery Issue

If your device’s battery is damaged or is at the end of its lifespan, it can cause the touch screen not responding issues. Moreover, the low battery and issue with the charging port can also lead to this problem.

3. Corrupted System Files

The presence of corrupted system files is also a significant cause of such issues. These corrupted files can also lead to serious performance issues on your phone.

4. Conflicting Settings

It is also possible that the conflicting settings in your device are causing this issue. These settings can range from touch sensitivity to screen refresh rate. Unless these conflicts are removed, the touchscreen performance will continue to degrade.

Part 2: The Common Solutions to Solve a Motorola G54 5G Screen Unresponsive

Fixing the Motorola G54 5Gscreen not working is easy as long as it is not a serious hardware issue. While there are multiple ways to solve this problem, we have chosen the 6 most common and easy solutions. Listed below are the 6 common solutions to solve a Motorola G54 5G screen unresponsive:

Solution 1. Restart the Motorola G54 5G Phone

As with any other issue or device, the first fix you should always try first is to restart your device. It is the best solution to fix the Motorola G54 5G not working issue if temporary bugs and glitches are the reason behind it. When you restart your device, it flushes out all temporary bugs and glitches while resetting your device’s processes. Use this guide to restart your Motorola G54 5G device:

Instruction: Press and hold the “Power” button for a couple of seconds until it turns off. Wait a few moments and then use the “Power” button to turn on the Motorola G54 5G device. In some of the Motorola G54 5G devices, you also have to use the “Volume Down” button along with the “Power” button to restart the Motorola G54 5G device.

Solution 2. Check the Charging Port and Battery

The issues with the battery of your Motorola G54 5G 5 can also lead to Motorola G54 5G not working. It can be due to your device’s low or near-empty battery. While in some cases, serious issues with the battery can also be behind this problem. Similarly, the reason behind your phone’s touch not working can be charging port issues.

Thus, you should check and clean your device’s charging port and see if it resolves the problem. Moreover, turn off your device, charge it, and then restart it to check if the touch screen not working issue is gone.

Solution 3. Contact the Motorola G54 5G Customer Support

Contacting Motorola G54 5G customer support can also help resolve the Motorola G54 5G screen not working problem. It is especially helpful if you are unable to find the cause and want to seek an expert opinion. The Motorola G54 5G customer support will help you find the issue and recommend a solution.

It is an excellent option if your Motorola G54 5G device’s touch is not working due to hardware issues. They can help guide you to a suitable service center to fix your phone and resolve this issue.

Solution 4. Wipe the Cache of Your Motorola G54 5G Device

A common reason for Motorola G54 5G Nord being stuck on the loading screen is the filled cache partition. If you do not clean out the cache partition of your Motorola G54 5G device, its performance will degrade. As a result, your device will experience issues like the touch screen not working or getting stuck at the loading screen. Here is how you can clear the cache of your Motorola G54 5G device:

Step 1: Turn off your device by pressing and holding the “Power” button. Once it is turned off, press and hold the “Power” and “Volume Down” buttons until you see the Motorola G54 5G logo.

Step 2: Now, enter your phone’s PIN or pattern and choose a language. After selecting the language, choose “Wipe data and cache.”

Step 3: Select “Wipe cache” on the next screen and confirm the action through “Yes” in the ensuing window. Once the process is complete, choose “Reboot” to restart your device.

Solution 5. Reset to Factory Settings

Sometimes, clearing the cache partition doesn’t help resolve the touchscreen issue. In that case, You have to factory reset your Motorola G54 5G device. It is the best and last solution if other fixes haven’t worked and you can’t pinpoint the reason. Factory resetting your Motorola G54 5G will delete all phone data. Thus, you should create a proper backup before trying this fix. Follow these steps to factory reset your Motorola G54 5G in no time:

Step 1: Launch Settings on your Motorola G54 5G device and tap “System” to select “Reset Options.”

Step 2: In the “Reset Options,” select “Erase all data (factory reset)” and confirm the action by again pressing “Erase All Data.” It will start the factory reset process.

Solution 6. Replace the Old Screen with A New Screen

If none of the above-mentioned fixes have worked so far, you should replace the touch screen. Replacing the touch screen is recommended in case of hardware and severe software issues. However, it can be quite an expensive fix as new touch screens aren’t cheap. The prices for new touchscreens differ depending on the model. These prices start from $20 and go up to hundreds of dollars.

Part 3: How to Avoid Motorola G54 5G Screen being Unresponsive?

Protecting your Motorola G54 5G device against system issues like touch not working is not difficult. While it is true that you can’t 100% avoid such problems, the risks can still be reduced to a great extent. To prevent your Motorola G54 5G screen from being unresponsive, here are some tips you can follow:

• ****Regular Updates:****You should always ensure that your Motorola G54 5G device runs on the latest software version available. It can help prevent bugs or glitches that might cause the screen to become unresponsive.
• ****Device Protection:****It is also essential that you use a good quality phone case and screen protector. These will protect your Motorola G54 5G device from physical damage. Drops, bumps, or scratches can damage the screen and make it unresponsive.
• ****Delete Unnecessary Apps:****If you have too many apps on your Motorola G54 5G devices, it can cause screen unresponsiveness issues. Thus, you should only install the apps you need and delete the apps that are no longer needed.
• ****Use Dr.Fone 13:****Having a professional tool like Fone in your arsenal helps a lot in protecting against system issues. If a system issue is able to pass through, Dr.Fone has the ability to resolve the issue in a matter of seconds. Moreover, it is a complete smartphone tool with data transfer, location changer, and system repair features.

A new version of Dr.Fone is expected to release in the latter half of this month. The new version will include many improvements, advanced features, and increased device support. Furthermore, it will also have a better and more user-friendly interface.

Conclusion

To sum up this article, it can be said that issues like Motorola G54 5G not working are part of life. These issues can occur anytime and are hard to completely protect against. Thus, having a problem solver like Wondershare Dr.Fone is the best choice. It will not only help you safeguard against system issues but also resolve them if they occur.

Super Easy Ways To Deal with Motorola G54 5G Unresponsive Screen

The evolution of smartphones signifies the development of mobile communication technology. Different from the initial years, they are not just used for messaging and calling but have many other applications. Motorola G54 5G cell phones are presently utilized for perusing the Internet and exploring through maps, photography, videography, and numerous other used cases. A development in arranged availability goes hand-in-hand with the development of cell phones.

Motorola G54 5G smartphones are gaining popularity owing to their low costs, high quality, and innovative features. High-resolution cameras, extensive battery life, and lightning-fast processing are just a few of the advantages of these mobile devices. Nevertheless, customers may sometimes need help with issues, such as a non-functioning Motorola G54 5G touchscreen, which may be challenging.

Some common issues might arise for Motorola G54 5G phone users. The Redmi note 4 touch not working is a serious problem. It can only go up to the initialization screen. In this guide, you’ll find the information you need to troubleshoot and fix the most common problems reported by Motorola customers.

What causes a Motorola G54 5G Screen to be unresponsive?

The screen on your Motorola G54 5G phone could stop responding for several reasons. The touchscreen, the system software, or the hardware itself might all be at fault. To effectively address an issue, it is crucial to locate its origins.

The following are some potential reasons for an unresponsive screen on a Motorola G54 5G device, along with descriptions of each.

There are signs of soft bricking

A touch screen not working on Motorola G54 5G smartphones indicates a soft brick (recoverable by firmware update), often caused by a defective or undercharged battery. System file corruption, old firmware, or failed upgrades are all possible causes. Several customers have complained that after installing a software update, their Motorola G54 5G 4 or 5 device’s screen became unresponsive and remained at the boot logo.

There might be issues with the Motorola G54 5G device itself

Screens on Motorola G54 5G devices may become unresponsive for a variety of hardware-related reasons. A broken LCD panel, faulty touch sensor, or loosened ribbon wires are all possible causes. Every Motorola G54 5G device, including the Note 4 and 5, is susceptible to these problems.

There might be errors in the updated software

The Android operating system is adjustable. Some of our technological advancements may backfire on us. The phone won’t power on or become stuck in a boot loop where the logo will only show intermittently. For example, some Motorola G54 5G 4 and 5 users have reported their screens are unresponsive after a software update, rendering the Motorola G54 5G device unusable.

The common solutions to solve a Motorola G54 5G Screen unresponsive

Could anything be more annoying than a broken touchscreen on your Motorola G54 5G phone? If this happens, the gadget is useless, and you won’t be able to do even the simplest tasks. Even so, it’s common for the screen to cease responding to touches.

Before taking the item in for repairs, see if you can figure out the problem independently. Do you want to learn the method? If the touch screens on your Motorola G54 5G stop working, don’t panic; we’ll teach you exactly what to do.

Solution 1: Try to restart your device

Giving your Motorola G54 5G a restart is one of the most common solutions if you encounter an unresponsive screen on your phone. Here’s how.

Step 1: Press and hold the power button until the screen becomes black;

Step 2: After 1 minute or so, hold the power button again to power on the Motorola G54 5G device.

Solution 2: Check your charging port and battery

If the battery of your Motorola G54 5G is empty, your screen is expected to be unresponsive. To fix that, here are some easy steps for you:

1. Charge your phone.
2. Leave it for about an hour.
3. Come back to check. Turn your phone on.
4. Test if the touchscreen is now working.

Solution 3: Contact Customer Service

Let’s assume you’ve applied every possible course of action. For example, your Motorola G54 5G 4 touchscreen is still unresponsive. You may contact the brand’s customer support department if you need assistance. When the time comes, they’ll always know what to do.

Based on the customer’s feedback, one of the frequent issues of the Motorola G54 5G is when the screen becomes unresponsive. These issues should not usually happen, but if you find yourself in this dilemma, a list of other solutions below will help you.

Solution 4: Turning on your full screen option offered by MI

Steps to activate full screen gestures

Step 1: Browse you setting

Step 2: Search for full screen display

Step 3: From here, tap the screenshot on the right with the toggle labeled Full screen gestures

This may include gestures to get used to but it will also fix when your touchscreen sometimes stops responding.

Solution 5: Backup and Factory Reset is always a choice

Doing a factory reset may be your last remaining choice if the preceding solutions are unsuccessful. If you do this, all of the information on your phone will be deleted.

Easy Steps in Doing a Factory Reset

1. Press the power button until the phone shuts down
2. When your phone shuts down, press and hold the power buttonand Volume down button at the same time until the Android logo displays on the screen.
3. Recovery Menuwill appear in your screen, press volume down button until Factory reset is highlighted
4. Press thepower button in selecting the Factory reset option and your phone should restart automatically.

Solution 6: Using Dr. Fone Android Repair Toolkit

If you want to fix issues like this, most simply, Dr. Fone offers that. It is made to provide you with a complete mobile solution. You may have your phone fixed without losing any information. Dr. Fone’s many handy tools will quickly get your phone back in working order.

How to avoid a Motorola G54 5G screen unresponsive?

Users may take several precautions to avoid the Motorola G54 5G screen unresponsive problem. Stop using any app stores or other unofficial app providers. There is a risk that doing so may damage your device or introduce viruses that will force your phone to restart. There’s also a risk of losing important information like photos and files.

Regularly updating the Motorola G54 5G phone’s software is necessary to keep it running smoothly and free of issues. Tools like Dr. Fone allow users to periodically maintain and restore data by cleaning the cache and deleting unused applications.

Avoiding severe temperatures and humidity may protect the Motorola G54 5G device’s internal components and keep the screen responsive. Using high-quality charging cords is also recommended. For once, consumers won’t have to worry about breaking the screen because they accidentally dropped their cell phones. If users follow these measures, they may reduce the likelihood that their Motorola G54 5G smartphone will have an unresponsive screen.

safe & secure

Conclusion

Sometimes, Motorola G54 5G smartphones may experience problems with their screen. This occurs if there is an issue with the functioning of a new app or a software update. Several Motorola G54 5G phone owners have reported problems with an unresponsive screen. However, the remedies outlined here should help you quickly and efficiently fix the issue and get your phone back up and running. Keep your phone updated, and remember to back up your data often to avoid this problem in the future.

When following the directions, the user may require more research into some troubleshooting techniques. If this is the case, Dr.Fone Repair is usually the solution. The fact that Dr. Fone can continually tweak his system of unresponsive screens is wonderful news. This helpful tool can fix both black screens and endless starting cycles. That’s why it’s an integral part of every modern computer.

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