7 Solutions to Fix Error Code 963 on Google Play Of Motorola Moto G04

People are increasingly complaining about Google Play Error Codes which pop-up during downloading, installing or updating an App via Google Play Store. Amongst these, the most recent and common one being Error Code 963.

Google Play Error 963 is a typical error which shows up not only when you try to download and install an App but also during App update.

Error 963 cannot be attributed to a particular App or its update. It is a Google Play Store error and is experienced by Android users across the world.

Error Code 963, just like any other Google Play Store errors, is not something difficult to deal with. It’s a minor glitch which can be fixed easily. There is no need to worry or panic if you see Error 963 on Google Play Store preventing your favorite App from downloading or updating.

Read on to find out more about the Google Play Error 963 and best ways to fix it.

Part 1: What is Error Code 963?

Error 963 is a common Google Play Store error which basically hinders Apps from downloading and updating. Many people get worried when Error Code 963 does not let them install new Apps or update existing ones. However, please understand that Google Play Error is not such a big deal as it may sound and can be overcome easily.

Error 963 pop-up message reads as follows: “cannot be downloaded due to an error (963)” as shown in the image below.

A similar message shows up even while you are trying to update an App, as shown in the screenshot below.

Error Code 963 is basically an outcome of data crash which mostly is seen in cheaper smartphones. There might another reason for Error 963 preventing Apps from downloading and updating, which is Google Play Store Cache being corrupted. People also speculate SD Card related issues as many-a-times external memory enhancer chips do not support large Apps and their updates. Also, Error 963 is very common with HTC M8 and HTC M9 smartphones.

All these reasons and more can handle with ease and you can continue to use Google play services smoothly. In the following segment, we will discuss various fixes to cure the problem to enable to you download, install and update Apps on your device normally.

Part 2: Easiest solution to fix Error Code 963 on Android

When it comes to the most convenient solution to fix error 963, Dr.Fone - System Repair (Android) cannot be missed. It is the most productive program that covers a wide range of Android issues. It ensures full safety while performing and one can fix the Android issues in a hassle-free way.

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This section will provide you the tutorial guide for how to fix error code 963.

Note: Before moving to solve the error 963, we would like to inform you that the process may result in wiping away your data. And therefore, we suggest you to make backup of your Motorola Moto G04 prior to fixing this Google Play error 963.

Phase 1: Connecting and preparing the Motorola Moto G04 device

Step 1 – To begin fixing error 963, run Dr.Fone after downloading and installing it on your PC. Now, pick out the ‘System Repair’ tab from the main screen. Thereupon, with the help of a USB cable, make connection between your Motorola Moto G04 and PC

Step 2 – On the left panel, you’re supposed to choose ‘Android Repair’ and then click the ‘Start’ button.

Step 3 – On the following screen, you need to choose the appropriate details for your device like the name, brand, model, country/region etc. Later, go for warning confirmation and hit ‘Next’.

Phase 2: Taking Android device in Download mode for repairing

Step 1 – It is essential to get your Motorola Moto G04 or tablet entered in Download mode. For this, following are the steps to be taken:

If the Motorola Moto G04 device contains Home button:

• Turn the Motorola Moto G04 device off and then keep holding the ‘Power’, ‘Volume Down’ and ‘Home’ buttons altogether for about 10 seconds. Next, release them all and push the ‘Volume Up’ key. This way, your device will enter the Download mode.

If the Motorola Moto G04 device contains no Home button:

• Switch off your phone/tablet and press the ‘Volume Down’, ‘Bixby’ and ‘Power’ buttons for 10 seconds. Leave the buttons and then press the ‘Volume Up’ button for entering download mode.

Step 2 – Press the ‘Next’ button and then the program will commence the firmware downloading.

Step 3 – Upon successful downloading and verification of the firmware, the process of Android device repairing will begin automatically.

Step 4 – Within a while, the Google play error 963 will be vanished.

Part 3: 6 Common Solutions to fix Error Code 963

Since there is no specific reason for Error Code 963 to occur, similarly there is no one solution to the problem. You may use any one of them below or try them all to never see Error Code 963 on your device.

1. Clear Play Store Cache and Play Store Data

Clearing Google Play Store Cache and Data basically means keeping Google Play Store clean and free from trouble-making data stored in respect of it. It is advisable to carry out this process regularly to prevent Errors like Error Code 963 from occurring.

Follow the steps given below to fix  Error Code 963:

Visit “Settings” and select “Application Manager”.

Now select “All” to see all downloaded and built-in Apps on your device.

Select “Google Play Store” and from the options that appear, tap on “Clear Cache” and “Clear Data”.

Once you are done clearing Google Play Store Cache and Data, try to download, install or update the App facing Google Play Error 963 again.

2. Uninstall updates for Play Store

Uninstalling Google Play Store updates is an easy and quick task. This method is known to have helped many as it brings back the Play Store to its original state, free from all updates.

Visit “Settings” and select “Application Manager”.

Now select “Google Play Store” from “All” Apps.

In this step, click on “Uninstall Updates” as shown below.

3. Shift the App from SD Card to device’s memory

This method is strictly for certain Apps which cannot be updated because they are stored on an external memory card, i.e., SD Card. Such memory enhancing chips do not support large Apps and due to a shortage of space prevents them from updating. It advisable to move such Apps from the SD Card to the Motorola Moto G04 device’s internal memory and then try to update it.

Visit “Settings” and select “Apps”.

From “All” Apps click on the App which is unable to update.

Now click on “Move to Phone” or “Move to internal storage” and try to download its update again from the Google Play Store.

Try updating the App now. If the Apps’s update does not download even now, DO NOT worry. There are three more ways to help you.

4. Unmount your external Memory Card

Error Code963 may also occur due to an external memory chip used in your device to enhance its storage capacity. This is very common and can be dealt with by unmounting the SD Card temporarily.

To unmount your SD Card:

Visit “Settings” and keep scrolling downwards.

Now select “Storage”.

From the options that appear, select “Unmount SD Card” as explained in the screenshot below.

Note: If the App or its update downloads successfully now, do not forget to mount the SD Card back.

5. Remove and Re-add your Google account

Deleting and re-adding your Google account in might sound a little tedious but it does not take much of your precious time. Moreover, this technique is very effective when it comes to fixing Error  Code 963.

Carefully follow the steps given below to remove and then re-add your Google account:

Visit “Settings”, under “Accounts” select “Google”.

Select your account and from the “Menu” select “Remove account” as shown below.

Once your account is removed, follow the steps given hereunder to add it back again after a few minutes:

Go back to “Accounts” and select “Add Account”.

Select “Google” as shown above.

In this step feed in your account details and your Google account will be configured once again.

6. Special technique for HTC users

This technique is specially crafted fro HTC smartphone users who frequently face Google Play Error 963.

Follow the step-by-step instructions given below to uninstall all updates for your HTC One M8 Lock Screen App:

Visit “Settings” and find “HTC Lock Screen” under “Apps”.

Now click on “Force Stop”.

In this step, Click on “Uninstall Updates”.

This remedy is as simple as it sounds and has helped many HTC users to get rid of Error 963.

Google Play Errors are a very common phenomenon these days, especially Error Code 963 which usually occurs in the Google Play Store when we try to download, install or update an App. There is no need to worry if you see Error Code 963 pop-up on your screen as your device and its software are not to be blamed for Error 963 to suddenly surface. It is a random error and can be fixed easily by you. You do not need any technical assistance to deal with the issue. All you need to do is follow the steps introduced in this article to use Google Play Store and its services smoothly.

App Won’t Open on Your Motorola Moto G04? Here Are All Fixes

It is not a very rare phenomenon where an App won’t open, crash abruptly or face trouble while launching on an Android device. Many Android phone users also add to the fact that whenever they try to launch an App, it keeps loading but does not run smoothly, as it should in normal circumstances.

In such a scenario it is obvious for Android Smartphone users to look for possible solutions for such a random error so that their App/Apps load and work normally.

Many people are also interested in knowing about the causes behind why an App won’t open or why multiple/all Apps won’t open. This article will answer your query about why won’t my App open on an Android phone by listing a few probable causes for the problem.

Here are all the fixes you need if an App won’t open on your Motorola Moto G04. Read on to find out all about why Apps won’t open on your Motorola Moto G04 and solutions to overcome such a problem.

Part 1: Possible reasons for Apps won’t open

If you are an Android phone user and face a problem while trying to open an App on your device, you will ask yourself “Why won’t my App open?”. To answer your question and explain to you why an App won’t open on your phone, here are some probable and simple reasons to make you understand the real problem.

It is appropriate to tag our generation as smartphone addicts because we use smartphones for anything and everything. All our important information, such as photos, videos, audio files, documents, notes, calendars, emails, etc, are stored on our phones. This causes a major storage/space problem in our phones and a shortage of storage space is one of the main reasons why an App won’t open or why all Apps won’t open on your Motorola Moto G04. To see how much of your storage space is occupied by Apps, go to “Settings” and select “Application Manager”.

Another possible reason for Apps to crash or why an App won’t open is a possible data crash. This may occur due to an unstable internet connection or various other background software interruptions.

The causes for the problem to occur are many and no specific reason can be established as the only reason why Apps won’t open on your Motorola Moto G04. There are a lot of speculations about why such a problem occurs and persists, but it is more important to focus on how to fix if a particular App won’t open or if all Apps won’t open on Android.

Part 2: Quickest solution to fix apps won’t open on Android

You have already understood ‘why won’t your app open?’ at the start of this article. But, you are not happy with the traditional solutions to fix the app won’t open issue.

Well, in such a case Dr.Fone - System Repair (Android) can prove to be your savior. It resolves failed Android system update issues, crashing apps, and black screen of death. It can also get an unresponsive or bricked Android device or boot loop stuck device fixed with one click.

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Here comes the detailed guide to fix apps won’t open problem using Dr.Fone - System Repair (Android)

Note: When you are up to fixing apps won’t open issues, make sure to back up your Motorola Moto G04 beforehand. These processes might lead to data erasing and you don’t want to suffer data loss this way.

Phase 1: Preparation and connection of Android device

Step 1: Post-installation and launch of Dr.Fone on your computer, you got to press the ‘System Repair’ tab. Connect the Android device later.

Step 2: Hit the ‘Android Repair’ located on the left panel followed by tapping the ‘Start’ button.

Step 3: Feed your Motorola Moto G04 details under the Motorola Moto G04 device information screen. Please check the warning and press the ‘Next’ button right after that.

Phase 2: Repairing your Motorola Moto G04 under ‘Download’ mode

Step 1: You got to boot the Android device under Download mode, as it’s important. The steps for that are as follows –

• Android devise with a ‘Home’ button – Press together ‘Volume Down’, ‘Home’, and ‘Power’ buttons together for 5 to 10 seconds after turning off the Motorola Moto G04 device. Release them afterward and click the ‘Volume Up’ button to get into the ‘Download’ mode.

• When there is no ‘Home’ button – Turn off the Motorola Moto G04 device and then for 5 to 10 seconds, keep the ‘Volume Down’, ‘Bixby’, and ‘Power’ buttons pressed. Tap the ‘Volume Up’ button after releasing all the buttons to enter the ‘Download’ mode.

Step 2: Hitting the ‘Next’ button starts downloading the Android firmware.

Step 3: Once Dr.Fone - System Repair (Android) verifies the downloaded firmware, it begins fixing the app won’t open the issue asap.

Part 3: 3 Common fixes if a particular App won’t open

In this segment, we will discuss the three best ways to help you fix the problem if only a particular App won’t open/launch/ run and takes an indefinite time to load.

1. Update the App

It is always advisable to keep your Android software as well as your Apps up-to-date and you must constantly check for any updates which may be available in the Google Play Store.

Follow the steps given below to update the app which won’t open on your phone:

• Visit Google Play Store on your Motorola Moto G04.

• Now select “My Apps & Games” from the main menu.

• In this step, you may click on “Update All” to update all Apps for which an update is available or manually select the Apps which you wish to Update.

Once the App is updated, close all Apps and tabs running in the background. Now try to launch the app once again. If it opens, your problem is solved. If not, DO NOT worry as there are more ways to help you.

2. Force Stop the App

Closing the App completely which won’t open on your phone is a good idea. To make sure that no operations are running in the background related to the App, you must “Force Stop” it. Doing this is extremely simple and all you need to do is follow the steps given herein under:

• Visit “Settings” on your phone.

• Click on “Apps” to see a list of all the Apps on your Motorola Moto G04.

• Select the App which won’t open.

• Now click on “Force Stop” as shown below.

3. Clear App Cache and Data

This method resolves the issue to a great extent by wiping off unnecessary App content from your device.

Carefully follow the step-by-step instructions given below to clear all App cache and data:

• Visit “Settings” and select “Apps”.

• From the list of Apps that appears, select the App that won’t open.

• Now tap on “Clear Cache” and “Clear data” directly or under “Storage”.

Part 4: 3 Common fix if all Apps won’t open on Android

In this segment, we will discuss solutions to the problem if all your Apps won’t open. They are simple and easy to follow and solve the error in no time.

1. Android updates

Firstly, it is very important to keep your Android software updated at all times as an old Android version might not support new Apps or updated Apps.

To update your software:

• Visit “Settings” and keep going downwards.

• Now select “About Phone”.

• From the options available on the screen, tap on “System Updates”

• In this step, if you are prompted for an update, follow the instruction given and do so.

Updating your Android software solves most of your problems. This method might sound weird but works wonders when it comes to App related issues.

2. Restart the phone

Restarting your Motorola Moto G04 to fix an error might sound old school but it gives good results when your Apps won’t open. Restarting your phone is fairly simple. All you need to do is:

• Long press the power button.

• Now click on “Restart”.

Your phone will automatically restart and once it does, you can try to launch the App. You may also restart your Motorola Moto G04 by pressing the power button for about 15-20 seconds.

3. Reset Factory Settings

This method is a little tedious and must be last on your list. Also, make sure you take a backup of all your data and contents stored on your Motorola Moto G04 and this solution will completely wipe off your phone making as good as a new smartphone.

To Factory Reset your Motorola Moto G04, carefully follow the guidelines given below:

• Visit “Settings” to find the “Backup and reset” option as shown in the screenshot below.

• Now click on “Factory Data Reset”>“Reset Device”>“Erase Everything”

Your phone will now reboot and will be required to set up from scratch.

“Why Won’t my App open” is a question asked by many Android phone users who fear that the problem occurs due to a virus attack or a system failure. However, this is not the case. The reason for the error to the surface is quite minor and can be fixed by you, sitting at home, without resorting to any kind of technical or external assistance. The solutions listed above are easy to understand and not very time-consuming.

So go ahead and try them out now!

How to Fix Error 495 While Download/Updating Android Apps On Motorola Moto G04

Error 495 is a common error that occurs while downloading or updating apps from Google Play Store. This error is usually caused by a problem with the Google Play Store, and it can be fixed by clearing the cache and data of the Google Play Store app. If you are experiencing this error, follow the steps below to fix it.

In this article, you will learn why the Android error 495 pops up, possible solutions to bypass, as well as a dedicated repair tool to radically fix error 495.

We always like to explore every new feature or the features that already exist on our devices. We have a tendency to be the master of our device and want to know every bit of the handset. Unexpected errors ruin that experience and it is just frustrating to experience these errors. And the worst part is that we have no idea where we are wrong or what we did that led to the error. Same is the case with the error 495 which occurs due to downloading or updating of Android Apps. You may have spent countless hours on the internet to find the right solution for error code 495 but even after following many of the most guaranteed steps sometimes the error still doesn’t go away.

However, this article will provide you various methods to get rid of the Error 495 play store problem that you face and you will not have to depend on any other sources for your solution.

Reasons for Google play error 495

Android Apps are most commonly downloaded from the Google Play Store with the help of Wi-Fi or Cellular Data. One may come across many types of errors. Mostly the errors come in during the download or update or installing time. Error 495 occurs when the user isn’t being able to download or install an app over Wi-Fi, but the user is able to do the same thing over cellular data.

Technically speaking, the issue is caused when the connection to the Google Play servers, where the app is hosted, times out. Which is unable to resolve by itself.

Also, there could be another reason that it cannot sync with the servers.

Now that we know the possible reasons for the error 495, let us also know how to get rid of it in the sections below.

Solution 1: One Click to Fix error 495 by Android Repair

Tried several methods to make the error 495 disappear, but nothing works? Well, many people have experienced the same frustration. The root cause is that something is wrong with the Android system. You need to have your Android system repaired to fix error 495 in this situation.

Note: Having your Android system repaired may lose existing data on your Android. Backup the data on your Android before the Android repair.

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• Step-by-step on-screen instructions provided to fix error 495 without any hassle.

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With Dr.Fone - System Repair (Android) , you can easily fix error 495 in few steps. Here is how:

1. Download, install, and launch Dr.Fone - System Repair (Android). Connect your Android to your computer with a USB cable.

3. Select the option “Repair” > “Android Repair”, and click “Start”.

5. Select the Motorola Moto G04 device information like brand, name, model, etc., and confirm your selection by typing in “000000”.

7. Press the stated keys to boot your Android in download mode to download the firmware as instructed.

9. After the firmware is downloaded, the program will automatically start to repair your Android.

Solution 2: Clear the Google Service Framework cache to Fix error 495

Step 1:

Go to the “settings” of your device. Once the series of sections comes up, tap on the “APPS” section.

Step 2:

Click on ‘All Apps’ or ‘Swipe to All’ and the open the section named “Google Services Framework App”

.

STEP 3:

Open “App Details” and the screen shown in the image should come up on your device. As shown in the image, follow the three steps. First, tap on “Force Stop” and then second, tap on the “Clear Data” option and finally go ahead and tap on the “Clear Cache” option.

Following the above steps should solve your problem of Google Play Error 495. And you can enjoy back to using the apps which you couldn’t download or update due to the Error 495.

Solution 3: Reset App Preference in Google play Store to Fix error 495

STEP 1:

Go to the settings section in your device. It will be differently placed for different devices and different users.

STEP 2:

Once the Settings section is open. A lot of further sections will pop up. No find the section named “Application Manager” or “Apps”. After locating it, tap on that section.

STEP 3:

Now go ahead and tap or slide to a section named “ALL”.

STEP 4:

After reaching the “ALL” section tap the touch button to open menu/properties and choose an option named “Reset Apps” or “Reset App Preferences”.

There’s no need to be alarmed because on clicking the reset option, the apps won’t be deleted but it is only going to re-set them. And hence solving the Error 495 created in the Google Play.

Solution 4: Fix Error Code 495 by installing a VPN app

The Error code 495 can be easily removed in another interesting way too. On downloading a Virtual Private Network (VPN) and then operating the play store automatically solves the error 495.

STEP 1:

Install Hideman VPN (using any other VPN will also make it work) from Google Play store. (If the error persists for this app too then download it from a different app store or by using a third-party store).

STEP 2:

Now open the app and select the United States as the country of connection and press the option named Connect.

STEP 3:

Open Google Play Store and Download any app without the Error Code 495 coming in and bothering.

This fix will work for most of the Google Play Errors and not just only The Error Code 495.

Solution 5: Remove your Google Account & Reconfigure it to fix error 495

Removing the Google account and re-configuring it is a very common method adopted to get rid of the Error 495. Adopt the following steps to complete this method.

STEP 1:

Go to the “Settings” section of your device. Like it was mentioned before, different devices and different users will have the placement of the settings section in a different place.

STEP 2:

Go to the accounts section in the settings tab.

STEP 3:

In the accounts section tap on the Google Account part

STEP 4:

Inside The Google section, there’ll be an option called “Remove Account”. Tap on that section, to remove your google account.

STEP 5:

Now go ahead and re-enter/ re-register your Google account and check if the Error 495 still persists.

Now you have completed all the steps and your problem should be solved.

Solution 6: Fix error code 495 by Removing your Google Play Store Data & Cache

One of the best and most accurate methods in the series of various steps in eradicating the Error Code 495 in Google Play Store is by removing the Google play Store Data and Cache. In order to do so follow the steps mentioned below. After following the steps it is guaranteed that the Error code 495 will be done with and you won’t experience any such problems in the future.

STEP 1:

Go to the “Settings” section into your mobile device. The settings can be accessed by scrolling down and pulling down the drop-down menu and most likely the settings app will be on the top-right corner. Otherwise, it will be found after opening the app drawer.

STEP 2:

Once after opening the settings section, select the “Installed apps” or the “Apps” section.

STEP 3:

Find the “Google Play Store” section and select that too.

STEP 4:

Tap on the “Clear data” & “Clear Cache”.

Doing the above steps will clear your caches of the Google Play Store. Now you have a new google Play store.

Hence in this article, we got to know about the error 495 and the possible solutions to it as well. Also, this article explains how Error code 495 can be removed by 5 different ways. These are the best ways by which you can remove or get rid of the Error Code 495. In case one of the method fails, use the other one to rectify this recurring error 495 on your Motorola Moto G04.

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