7 Solutions to Fix Error Code 963 on Google Play Of Motorola Moto G73 5G

People are increasingly complaining about Google Play Error Codes which pop-up during downloading, installing or updating an App via Google Play Store. Amongst these, the most recent and common one being Error Code 963.

Google Play Error 963 is a typical error which shows up not only when you try to download and install an App but also during App update.

Error 963 cannot be attributed to a particular App or its update. It is a Google Play Store error and is experienced by Android users across the world.

Error Code 963, just like any other Google Play Store errors, is not something difficult to deal with. It’s a minor glitch which can be fixed easily. There is no need to worry or panic if you see Error 963 on Google Play Store preventing your favorite App from downloading or updating.

Read on to find out more about the Google Play Error 963 and best ways to fix it.

Part 1: What is Error Code 963?

Error 963 is a common Google Play Store error which basically hinders Apps from downloading and updating. Many people get worried when Error Code 963 does not let them install new Apps or update existing ones. However, please understand that Google Play Error is not such a big deal as it may sound and can be overcome easily.

Error 963 pop-up message reads as follows: “cannot be downloaded due to an error (963)” as shown in the image below.

A similar message shows up even while you are trying to update an App, as shown in the screenshot below.

Error Code 963 is basically an outcome of data crash which mostly is seen in cheaper smartphones. There might another reason for Error 963 preventing Apps from downloading and updating, which is Google Play Store Cache being corrupted. People also speculate SD Card related issues as many-a-times external memory enhancer chips do not support large Apps and their updates. Also, Error 963 is very common with HTC M8 and HTC M9 smartphones.

All these reasons and more can handle with ease and you can continue to use Google play services smoothly. In the following segment, we will discuss various fixes to cure the problem to enable to you download, install and update Apps on your device normally.

Part 2: Easiest solution to fix Error Code 963 on Android

When it comes to the most convenient solution to fix error 963, Dr.Fone - System Repair (Android) cannot be missed. It is the most productive program that covers a wide range of Android issues. It ensures full safety while performing and one can fix the Android issues in a hassle-free way.

Dr.Fone - System Repair (Android)

One click to fix Google Play error 963

• The tool is recommended for its higher success rate.
• Not just Google Play error 963, it can fix a large number of system issues including app crashing, black/white screen etc.
• It’s considered as the first tool that offers one-click operation for Android repairing.
• There’s no technical expertise needed to use this tool.

4,997,014 people have downloaded it

This section will provide you the tutorial guide for how to fix error code 963.

Note: Before moving to solve the error 963, we would like to inform you that the process may result in wiping away your data. And therefore, we suggest you to make backup of your Motorola Moto G73 5G prior to fixing this Google Play error 963.

Phase 1: Connecting and preparing the Motorola Moto G73 5G device

Step 1 – To begin fixing error 963, run Dr.Fone after downloading and installing it on your PC. Now, pick out the ‘System Repair’ tab from the main screen. Thereupon, with the help of a USB cable, make connection between your Motorola Moto G73 5G and PC

Step 2 – On the left panel, you’re supposed to choose ‘Android Repair’ and then click the ‘Start’ button.

Step 3 – On the following screen, you need to choose the appropriate details for your device like the name, brand, model, country/region etc. Later, go for warning confirmation and hit ‘Next’.

Phase 2: Taking Android device in Download mode for repairing

Step 1 – It is essential to get your Motorola Moto G73 5G or tablet entered in Download mode. For this, following are the steps to be taken:

If the Motorola Moto G73 5G device contains Home button:

• Turn the Motorola Moto G73 5G device off and then keep holding the ‘Power’, ‘Volume Down’ and ‘Home’ buttons altogether for about 10 seconds. Next, release them all and push the ‘Volume Up’ key. This way, your device will enter the Download mode.

If the Motorola Moto G73 5G device contains no Home button:

• Switch off your phone/tablet and press the ‘Volume Down’, ‘Bixby’ and ‘Power’ buttons for 10 seconds. Leave the buttons and then press the ‘Volume Up’ button for entering download mode.

Step 2 – Press the ‘Next’ button and then the program will commence the firmware downloading.

Step 3 – Upon successful downloading and verification of the firmware, the process of Android device repairing will begin automatically.

Step 4 – Within a while, the Google play error 963 will be vanished.

Part 3: 6 Common Solutions to fix Error Code 963

Since there is no specific reason for Error Code 963 to occur, similarly there is no one solution to the problem. You may use any one of them below or try them all to never see Error Code 963 on your device.

1. Clear Play Store Cache and Play Store Data

Clearing Google Play Store Cache and Data basically means keeping Google Play Store clean and free from trouble-making data stored in respect of it. It is advisable to carry out this process regularly to prevent Errors like Error Code 963 from occurring.

Follow the steps given below to fix  Error Code 963:

Visit “Settings” and select “Application Manager”.

Now select “All” to see all downloaded and built-in Apps on your device.

Select “Google Play Store” and from the options that appear, tap on “Clear Cache” and “Clear Data”.

Once you are done clearing Google Play Store Cache and Data, try to download, install or update the App facing Google Play Error 963 again.

2. Uninstall updates for Play Store

Uninstalling Google Play Store updates is an easy and quick task. This method is known to have helped many as it brings back the Play Store to its original state, free from all updates.

Visit “Settings” and select “Application Manager”.

Now select “Google Play Store” from “All” Apps.

In this step, click on “Uninstall Updates” as shown below.

3. Shift the App from SD Card to device’s memory

This method is strictly for certain Apps which cannot be updated because they are stored on an external memory card, i.e., SD Card. Such memory enhancing chips do not support large Apps and due to a shortage of space prevents them from updating. It advisable to move such Apps from the SD Card to the Motorola Moto G73 5G device’s internal memory and then try to update it.

Visit “Settings” and select “Apps”.

From “All” Apps click on the App which is unable to update.

Now click on “Move to Phone” or “Move to internal storage” and try to download its update again from the Google Play Store.

Try updating the App now. If the Apps’s update does not download even now, DO NOT worry. There are three more ways to help you.

4. Unmount your external Memory Card

Error Code963 may also occur due to an external memory chip used in your device to enhance its storage capacity. This is very common and can be dealt with by unmounting the SD Card temporarily.

To unmount your SD Card:

Visit “Settings” and keep scrolling downwards.

Now select “Storage”.

From the options that appear, select “Unmount SD Card” as explained in the screenshot below.

Note: If the App or its update downloads successfully now, do not forget to mount the SD Card back.

5. Remove and Re-add your Google account

Deleting and re-adding your Google account in might sound a little tedious but it does not take much of your precious time. Moreover, this technique is very effective when it comes to fixing Error  Code 963.

Carefully follow the steps given below to remove and then re-add your Google account:

Visit “Settings”, under “Accounts” select “Google”.

Select your account and from the “Menu” select “Remove account” as shown below.

Once your account is removed, follow the steps given hereunder to add it back again after a few minutes:

Go back to “Accounts” and select “Add Account”.

Select “Google” as shown above.

In this step feed in your account details and your Google account will be configured once again.

6. Special technique for HTC users

This technique is specially crafted fro HTC smartphone users who frequently face Google Play Error 963.

Follow the step-by-step instructions given below to uninstall all updates for your HTC One M8 Lock Screen App:

Visit “Settings” and find “HTC Lock Screen” under “Apps”.

Now click on “Force Stop”.

In this step, Click on “Uninstall Updates”.

This remedy is as simple as it sounds and has helped many HTC users to get rid of Error 963.

Google Play Errors are a very common phenomenon these days, especially Error Code 963 which usually occurs in the Google Play Store when we try to download, install or update an App. There is no need to worry if you see Error Code 963 pop-up on your screen as your device and its software are not to be blamed for Error 963 to suddenly surface. It is a random error and can be fixed easily by you. You do not need any technical assistance to deal with the issue. All you need to do is follow the steps introduced in this article to use Google Play Store and its services smoothly.

Reasons for Motorola Moto G73 5G Stuck on Boot Screen and Ways To Fix Them

One of the main reasons why people own a phone is for convenience. It will be ironic if that device, supposed to grant convenience, provides problems instead. Some people face this when their Android phone is stuck on the logo page and unable to do anything. As expected, this is common in Android phones and is why people are unhappy with Android phones.

This article will share the possible reasons why your Android phone is stuck on the boot screen. This article will share three possible reasons for this problem and five valuable tips to help fix this issue. If all else fails, we have an application to share and recommend that is guaranteed to solve your problem in no time. Keep on reading to find out more!

Part 1. Why Is Your Motorola Moto G73 5G Stuck on the Boot Screen?

There are countless reasons why a problem happens, just like why your Android phone is stuck on the logo page. This section sieved out the top 3 reasons why your Android boot screen happens and some tips to overcome it.

1. Changes to the Software

Android is a flexible operating system. It allows users to customize it in any way they desire, which is Android’s beauty. The customizable nature of the operating system allows users to unlock, root, flash, and tinker. However, this flexibility in customization might be a double edge sword. Accidental tampering with the Android system might result in software problems, such as being stuck on the Android boot screen.

Fortunately, this is not a complicated fix. Android accepts different fixes and allows the system to return to how it once was. Even with software issues, the system does not get completely inoperable. The best way to fix changes to the software is to start from the beginning of the process. This might offer the best chance for you to restore your phone to normal.

Although it is fun to customize and change the software, following trusted sources ensures you do not damage your phone. Having an Android phone stuck on the logo page is one of the many examples of the problems that might happen if changes to the software go out of hand.

2. Android Software Updates

Updates are a common cause of Android phones stuck on the logo. It happened when the update did not complete as it should have been. Several reasons for incomplete updates, such as poor internet connection, the connection between computer and phone being lost, a power cut, the phone freezing, and the list go on. When an update is uncompleted, issues such as being stuck at the Android boot screen and many others might occur.

Before an update starts, your mobile device will notify you of the duration of the update. As a tip, set aside an additional 10-15 minutes on top of the update duration to ensure your update is completed successfully. It will be ideal for activating the software update only when there is sufficient power in your phone or keep it charging during the update.

When an update is disrupted or stopped before it completes, the existing Android version will become corrupted while the new software to be updated is incomplete. This means that your Motorola Moto G73 5G has no system to run on. Always complete your software updates, and you will not have the problem of your Android phone getting stuck on the logo.

3. Malfunctioning Applications

If you noticed that your Android phone is stuck on the logo page only after installing certain apps, there is a high chance that the app is not compatible with the existing apps in your phone or with the Android version. When an app conflicts with the Android system or other apps, this will run into problems with your phone.

This problem typically happens when an app is downloaded from a third-party source, not the official Google Play Store. This app from a third-party source might be malicious or contain a virus. This can cause problems such as being stuck at the Android boot screen.

To overcome this, locate the app that has been giving you issues and remove the app from your phone. Restart your device, and you should be able to have your Motorola Moto G73 5G functioning properly.

Part 2. 5 Helpful Ways To Fix Android Phones Stuck on Boot Screen

After understanding the common problems on why your Android phone is stuck on the logo page, here are five easy solutions you can try solving at home.

1. Force Reboot

When encountering problems with your Motorola Moto G73 5G, such as being stuck at the Android boot screen, you should first try a forced reboot. This simple yet effective solution could be what you need to solve all your Android problems. It is essential to leave your device turned off for at least a minute or two before turning it back on.

2. Pull Out Battery

Another way to restart your Motorola Moto G73 5G when it is frozen is to try taking the battery out. Android devices are designed with a removable battery, and sometimes you can resolve the issue easily by removing the battery and replacing it after a couple of seconds. Then, turn on your device again and test to see if your Android phone is stuck on the logo page.

If it works, then the problem is solved. However, some Android devices come with a built-in battery. For these kinds of devices, a stimulated battery pull should be attempted. A simulated battery pull is a set of instructions telling your Motorola Moto G73 5G to switch off and on again. If your device does not offer the simulated battery pull option, omit this troubleshooting option.

3. Charge Your Device

If your Android phone is stuck on the logo page and not getting past it, no matter how many times you have tried, it may be due to a low battery! As simple as it sounds, plug your device into a power outlet and try restarting your phone. You might be surprised that this simple fix is all it takes to solve your Android problem.

4. Wipe Cache Data

Cache refers to a software or hardware component of an Android device that stores your program and data for reference. This data might result from the daily usage of your device or duplicate data from a different source on the Motorola Moto G73 5G device. Similar to a computer, if the cache occupies too much space on your device, it might cause your Motorola Moto G73 5G to become slower and eventually get stuck at the Android boot screen.

Wiping out the cache data from your Motorola Moto G73 5G could free up more space, allow your device to function faster, and avoid problems such as being stuck at the Android boot screen. Do not worry; wiping the cache data is entirely safe and will not lead to any loss of important data or programs on your phone.

5. Factory Reset

If all the methods above fail, performing a factory rest might be your last option. However, it is important to note that performing a factory reset will erase everything on your phone, including apps, contacts, photos, etc. As a tip, back up all your data from your device before performing a factory reset. That way, you can still retrieve all your precious information after the reset.

Follow the steps below to perform a factory rest on your Motorola Moto G73 5G:

Step 1: Turn off your phone and press the Power button and Volume Down button at the same time

Step 2: Use the Volume button to scroll the options and highlight Wipe data/factory reset. Press the Power button to begin the factory reset.

Part 3. Bonus Tip: Best App To Solve Android Phone Stuck On Boot Screen

If all the solutions above do not work and you do not want to perform a factory reset on your phone, one option is to use an app called Dr.Fone. It is one of the most effective phone recovery solutions and can help to bring your Motorola Moto G73 5G back to a state like it was brand new. Being stuck on the Android boot screen will be a problem of the past.

Refer to the tutorial below to solve your Android phone is stuck on the logo page issue.

Step 1: Download and install Dr.Fone – System Repair (Android) on your computer. Open the application and connect your Motorola Moto G73 5G to the computer.

Step 2: Select the issue you face on the next page. If you use a Motorola Moto G73 5G phone, select Stuck at Motorola Moto G73 5G Logo. Alternatively, you can click on Black Screen or Stuck in Boot Loop.

Step 3: Input the Brand, Name, Model, Country, and Carrier of your phone and click on Next.

Step 4: Follow the instructions provided on the page and wait for the system repair to finish. After which, click on Done to complete the process.

safe & secure

Conclusion

This article summarizes some possible reasons your Android phone is stuck on the logo page. Five useful strategies were shared to easily overcome your Motorola Moto G73 5G being stuck in the boot. However, if all the above methods do not work, we recommend trying the Dr.Fone-System Repair.

Dr.Fone-System Repair repairs the operating system issues and fixes the problem with your Motorola Moto G73 5G. Once you power on your Motorola Moto G73 5G again, you can rest assured that it will be like new.

How To Unbrick a Dead Motorola Moto G73 5G

Discovering your phone died, especially among Motorola Moto G73 5G models, can be disheartening. Looking online for ways to unbrick your Oneplus 8T can take up so much of your time. The unavailability of your device can disrupt your routine and connectivity. However, unbricking is the crucial solution to regain the functionality of your Motorola Moto G73 5G device.

This guide teaches effective methods to unbrick your Motorola Moto G73 5G. The page will also discuss the early warning signs and healthy habits to prolong your Motorola Moto G73 5G. Read below to learn more.

Part 1. Early Warning Signs of a Hard-bricked One Plus Device

When a phone “bricks,” the Motorola Moto G73 5G device becomes completely unusable and non-functional. It essentially turns into a “brick.” A bricked Motorola Moto G73 5G device can be preceded by certain warning signs that you should be attentive to. Here are some of them below.

• **Corrupted Device and Boot Failures.**If your Motorola Moto G73 5G freezes or fails to boot up properly, it can indicate underlying software issues that might lead to bricking.
• **Inability to Enter Fastboot Mode.**If you find it increasingly challenging to access the fastboot mode, it could signify impending trouble.
• **Consistent Black Screens.**Experiencing recurring black screens could indicate problems within the operating system. In the long run, this might escalate to bricking.
• **Unexpected Reboots and Crashes.**Frequent and unprovoked reboots, app crashes, and system instability might point toward software inconsistencies. Similar to consistent black screens, this could eventually lead to bricking.

Common Reasons for Your Motorola Moto G73 5G Phone To Be Bricked

Understanding the factors that can trigger bricking in Motorola Moto G73 5G devices is essential for preventing such scenarios.

Failed Updates or Interrupted Installations

When a firmware update is interrupted due to power loss, sudden device shutdown, or other disruptions, it can result in incomplete software installation and potential bricking.

Unauthorized User Modifications

Engaging in root access, flashing custom ROMs, or applying unsupported system modifications can destabilize the Motorola Moto G73 5G device’s software, paving the way for bricking.

Incorrect Bootloader Unlocking

Mishandling the process of unlocking the bootloader, a crucial step for customization can lead to system inconsistencies and eventual bricking.

Compatibility Issues With Custom Software

Installing unofficial custom software, such as custom recoveries or third-party kernels, might not be compatible with the Motorola Moto G73 5G device’s hardware or official software. That can cause conflicts that can lead to bricking.

Malware or Virus Infiltration

The presence of malicious software can cause significant disruptions to the Motorola Moto G73 5G device’s functioning. It can lead to bricking if left unchecked.

Part 2. How To Unbrick One Plus Device Using Various Methods

The solutions below to unbrick your Oneplus are helpful methods to revive your device. Here’s an overview of these methods.

Method 1. Restore With Recovery Mode

Restoring using Recovery Mode can solve most problems that cannot be solved with a normal phone restart. Here’s how.

• Step 1: Turn off your Motorola Moto G73 5G device. Press and hold the Power button and Volume Down until the Motorola Moto G73 5G logo is displayed.

• Step 2: Move through the menu using the Volume Up and Volume Down buttons until you reach Recovery Mode. Press the Power button to choose it.
• Step 3: Select the Wipe data/factory reset option. Choose Yes to proceed and wait for the process to finish. Choose Reboot system now to see the results.

Method 2. Contact the Manufacturer

Engaging Motorola Moto G73 5G’s official support can provide insights and potential solutions. This is advantageous if your device is under warranty.

Method 3. Professional Repair Shops

Certified repair shops have the expertise to diagnose and address bricking issues, offering tailored solutions.

Method 4. Software Tools

Leveraging specialized software tools like Wondershare Dr.Fone - System Repair (Android) simplifies the process, even for non-technical users.

Part 3. Healthy Habits To Consider To Prolong Your One Plus

Maintaining the longevity of your Motorola Moto G73 5G device requires adopting proactive habits. Here are vital tips to consider.

• **Regular Software Updates.**Keep your Motorola Moto G73 5G up to date with the latest firmware releases. These updates often include security patches, bug fixes, and feature enhancements contributing to overall device stability.
• **Battery Care.**Avoid frequent deep discharges and overcharging. Use original charging accessories and refrain from exposing the Motorola Moto G73 5G device to extreme temperatures.
• **App Management.**Review and uninstall apps you no longer use. This reduces clutter and conserves system resources, promoting smoother device operation.
• **Cache and Storage Cleanup.**Clear app caches and delete unnecessary files from your device. It optimizes storage space and prevents sluggishness caused by excessive data accumulation.
• **Screen Protection.**Apply a screen protector and sturdy phone case to shield your device from scratches, cracks, and impacts. This safeguards the physical integrity of your Motorola Moto G73 5G.
• **Safe Charging Practices.**Avoid using your device while charging, as this generates excess heat. Also, refrain from using non-certified chargers, which can harm the battery and device components.
• **Avoid Overloading the Motorola Moto G73 5G device.**Limit multitasking and avoid running too many apps simultaneously. This minimizes strain on the Motorola Moto G73 5G device’s RAM and processor, ensuring smoother performance.
• **Privacy and Security.**Implement robust, unique passwords and enable biometric authentication methods. Regularly review app permissions to enhance data privacy.

Tips: Unlock Your One Plus 6, 8T, or 10 Pro With Dr.Fone - Screen Unlock (Android)

Dr.Fone - Screen Unlock (Android) is powerful software designed to unlock Motorola Moto G73 5G devices quickly. This tool is compatible with various Motorola Moto G73 5G models, including the Motorola Moto G73 5G 6, Motorola Moto G73 5G, and Motorola Moto G73 5G 10 Pro, ensuring a wide support reach.

Dr.Fone - Screen Unlock (Android)

Unlock Motorola Moto G73 5G Without Password

• Unlock your Motorola Moto G73 5G quickly and securely
• Easily remove passwords and screen locks of all types
• Enjoy a streamlined experience with no technical background required
• Feel confident with solutions backed by a high success rate

3,016,652 people have downloaded it

How To Unlock Your One Plus With Dr.Fone - Screen Unlock (Android)

Below is a guide on unbricking the Motorola Moto G73 5G models using Dr.Fone - Screen Unlock (Android).

Step 1: Access Screen Unlock > Android

Navigate to the Screen Unlock section and select Android. Proceed by clicking on the Unlock Android Screen option.

Step 2: Choose Your Device Brand and Initiate Data Wipe

Identify your device brand for unlocking the screen. After selecting your device brand, you will be prompted to enter a specific mode. Once in this mode, Dr.Fone will commence the Android screen unlock process.

Step 3: Successful Screen Unlock

Allow the unlock process to run its course. If unsuccessful, click ‘Try Again’ for a second attempt. Upon successful screen unlock, click ‘Done’.

safe & secure

You May Also Like:

How To Fix iPhone Bricked After iOS 17/iOS 16/iOS 15 Update

iPhone Got Bricked? Here Is The Real Fix To Unbrick It!

How to Fix It If Your Motorola Moto G73 5G Phone Got Bricked?

How to Fix the Soft Bricked Android Phone?

Conclusion

For Motorola Moto G73 5G owners, your device’s revival rests in your hands. By embracing the abovementioned methods, you can reclaim your device from its bricked state. Act decisively to unbrick your Motorola Moto G73 5G device and relish its seamless performance again.

For those who find themselves locked out of their Motorola Moto G73 5G devices, there’s a reliable solution at your fingertips. Try Dr.Fone - Screen Unlock (Android) to regain access to your device swiftly and securely.

safe & secure

Also read: