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7 Solutions to Fix Error Code 963 on Google Play Of OnePlus Ace 2 | Dr.fone
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7 Solutions to Fix Error Code 963 on Google Play Of OnePlus Ace 2
People are increasingly complaining about Google Play Error Codes which pop-up during downloading, installing or updating an App via Google Play Store. Amongst these, the most recent and common one being Error Code 963.
Google Play Error 963 is a typical error which shows up not only when you try to download and install an App but also during App update.
Error 963 cannot be attributed to a particular App or its update. It is a Google Play Store error and is experienced by Android users across the world.
Error Code 963, just like any other Google Play Store errors, is not something difficult to deal with. It’s a minor glitch which can be fixed easily. There is no need to worry or panic if you see Error 963 on Google Play Store preventing your favorite App from downloading or updating.
Read on to find out more about the Google Play Error 963 and best ways to fix it.
Part 1: What is Error Code 963?
Error 963 is a common Google Play Store error which basically hinders Apps from downloading and updating. Many people get worried when Error Code 963 does not let them install new Apps or update existing ones. However, please understand that Google Play Error is not such a big deal as it may sound and can be overcome easily.
Error 963 pop-up message reads as follows: “cannot be downloaded due to an error (963)” as shown in the image below.
A similar message shows up even while you are trying to update an App, as shown in the screenshot below.
Error Code 963 is basically an outcome of data crash which mostly is seen in cheaper smartphones. There might another reason for Error 963 preventing Apps from downloading and updating, which is Google Play Store Cache being corrupted. People also speculate SD Card related issues as many-a-times external memory enhancer chips do not support large Apps and their updates. Also, Error 963 is very common with HTC M8 and HTC M9 smartphones.
All these reasons and more can handle with ease and you can continue to use Google play services smoothly. In the following segment, we will discuss various fixes to cure the problem to enable to you download, install and update Apps on your device normally.
Part 2: Easiest solution to fix Error Code 963 on Android
When it comes to the most convenient solution to fix error 963, Dr.Fone - System Repair (Android) cannot be missed. It is the most productive program that covers a wide range of Android issues. It ensures full safety while performing and one can fix the Android issues in a hassle-free way.
Dr.Fone - System Repair (Android)
One click to fix Google Play error 963
- The tool is recommended for its higher success rate.
- Not just Google Play error 963, it can fix a large number of system issues including app crashing, black/white screen etc.
- It’s considered as the first tool that offers one-click operation for Android repairing.
- There’s no technical expertise needed to use this tool.
4,997,014 people have downloaded it
This section will provide you the tutorial guide for how to fix error code 963.
Note: Before moving to solve the error 963, we would like to inform you that the process may result in wiping away your data. And therefore, we suggest you to make backup of your OnePlus Ace 2 prior to fixing this Google Play error 963.
Phase 1: Connecting and preparing the OnePlus Ace 2 device
Step 1 – To begin fixing error 963, run Dr.Fone after downloading and installing it on your PC. Now, pick out the ‘System Repair’ tab from the main screen. Thereupon, with the help of a USB cable, make connection between your OnePlus Ace 2 and PC
Step 2 – On the left panel, you’re supposed to choose ‘Android Repair’ and then click the ‘Start’ button.
Step 3 – On the following screen, you need to choose the appropriate details for your device like the name, brand, model, country/region etc. Later, go for warning confirmation and hit ‘Next’.
Phase 2: Taking Android device in Download mode for repairing
Step 1 – It is essential to get your OnePlus Ace 2 or tablet entered in Download mode. For this, following are the steps to be taken:
If the OnePlus Ace 2 device contains Home button:
- Turn the OnePlus Ace 2 device off and then keep holding the ‘Power’, ‘Volume Down’ and ‘Home’ buttons altogether for about 10 seconds. Next, release them all and push the ‘Volume Up’ key. This way, your device will enter the Download mode.
If the OnePlus Ace 2 device contains no Home button:
- Switch off your phone/tablet and press the ‘Volume Down’, ‘Bixby’ and ‘Power’ buttons for 10 seconds. Leave the buttons and then press the ‘Volume Up’ button for entering download mode.
Step 2 – Press the ‘Next’ button and then the program will commence the firmware downloading.
Step 3 – Upon successful downloading and verification of the firmware, the process of Android device repairing will begin automatically.
Step 4 – Within a while, the Google play error 963 will be vanished.
Part 3: 6 Common Solutions to fix Error Code 963
Since there is no specific reason for Error Code 963 to occur, similarly there is no one solution to the problem. You may use any one of them below or try them all to never see Error Code 963 on your device.
1. Clear Play Store Cache and Play Store Data
Clearing Google Play Store Cache and Data basically means keeping Google Play Store clean and free from trouble-making data stored in respect of it. It is advisable to carry out this process regularly to prevent Errors like Error Code 963 from occurring.
Follow the steps given below to fix Error Code 963:
Visit “Settings” and select “Application Manager”.
Now select “All” to see all downloaded and built-in Apps on your device.
Select “Google Play Store” and from the options that appear, tap on “Clear Cache” and “Clear Data”.
Once you are done clearing Google Play Store Cache and Data, try to download, install or update the App facing Google Play Error 963 again.
2. Uninstall updates for Play Store
Uninstalling Google Play Store updates is an easy and quick task. This method is known to have helped many as it brings back the Play Store to its original state, free from all updates.
Visit “Settings” and select “Application Manager”.
Now select “Google Play Store” from “All” Apps.
In this step, click on “Uninstall Updates” as shown below.
3. Shift the App from SD Card to device’s memory
This method is strictly for certain Apps which cannot be updated because they are stored on an external memory card, i.e., SD Card. Such memory enhancing chips do not support large Apps and due to a shortage of space prevents them from updating. It advisable to move such Apps from the SD Card to the OnePlus Ace 2 device’s internal memory and then try to update it.
Visit “Settings” and select “Apps”.
From “All” Apps click on the App which is unable to update.
Now click on “Move to Phone” or “Move to internal storage” and try to download its update again from the Google Play Store.
Try updating the App now. If the Apps’s update does not download even now, DO NOT worry. There are three more ways to help you.
4. Unmount your external Memory Card
Error Code963 may also occur due to an external memory chip used in your device to enhance its storage capacity. This is very common and can be dealt with by unmounting the SD Card temporarily.
To unmount your SD Card:
Visit “Settings” and keep scrolling downwards.
Now select “Storage”.
From the options that appear, select “Unmount SD Card” as explained in the screenshot below.
Note: If the App or its update downloads successfully now, do not forget to mount the SD Card back.
5. Remove and Re-add your Google account
Deleting and re-adding your Google account in might sound a little tedious but it does not take much of your precious time. Moreover, this technique is very effective when it comes to fixing Error Code 963.
Carefully follow the steps given below to remove and then re-add your Google account:
Visit “Settings”, under “Accounts” select “Google”.
Select your account and from the “Menu” select “Remove account” as shown below.
Once your account is removed, follow the steps given hereunder to add it back again after a few minutes:
Go back to “Accounts” and select “Add Account”.
Select “Google” as shown above.
In this step feed in your account details and your Google account will be configured once again.
6. Special technique for HTC users
This technique is specially crafted fro HTC smartphone users who frequently face Google Play Error 963.
Follow the step-by-step instructions given below to uninstall all updates for your HTC One M8 Lock Screen App:
Visit “Settings” and find “HTC Lock Screen” under “Apps”.
Now click on “Force Stop”.
In this step, Click on “Uninstall Updates”.
This remedy is as simple as it sounds and has helped many HTC users to get rid of Error 963.
Google Play Errors are a very common phenomenon these days, especially Error Code 963 which usually occurs in the Google Play Store when we try to download, install or update an App. There is no need to worry if you see Error Code 963 pop-up on your screen as your device and its software are not to be blamed for Error 963 to suddenly surface. It is a random error and can be fixed easily by you. You do not need any technical assistance to deal with the issue. All you need to do is follow the steps introduced in this article to use Google Play Store and its services smoothly.
Cellular Network Not Available for Voice Calls On OnePlus Ace 2
The “Cellular Network Not Available for Voice Calls“ error is a common experience for many Android users. In our contemporary world, communication stands as the fundamental pillar of our existence. Yet, the malfunctioning of our devices hinders this connectivity. It often gives rise to numerous complications. Fortunately, your concerns are now a thing of the past.
This article serves as your guide for troubleshooting and overcoming this frustrating dilemma. It has compiled expert perspectives, valuable tips, and detailed, systematic solutions. The article will go through the underlying causes behind this issue and explore potential fixes. By the conclusion of this article, you’ll be armed with the necessary knowledge to tackle this problem.
Part 1. Preliminary Reasons For Cellular Network Not Available For Voice Calls
Facing the “Cellular Network Not Available for Voice Calls Android“ error can be overwhelming. Thus, it becomes evident that specific reasons underlie this issue. Solutions indeed exist to tackle this problem. Yet, comprehending the underlying reasons is equally crucial to resolve the issue:
1. Internet Access
One primary reason behind cellular network unavailability glitches lies in unstable internet access. Voice calls over cellular networks often require a stable internet connection. When this connection fluctuates or drops, it can result in the dreaded error message.
2. Terrain Coverage
Another contributing factor is the geographical terrain. In remote or sparsely populated areas, cellular tower coverage might be limited. It causes a signal disturbance or complete loss of the network.
3. Network Congestion
During peak usage hours or in densely populated areas, network congestion can also be a cause. It leads to temporary unavailability of the cellular network for voice calls. When the network is overloaded with traffic, it might struggle to accommodate more voice calls. That results in connectivity issues.
4. Technical Glitches
Furthermore, technical glitches within the OnePlus Ace 2 device or network infrastructure can cause this issue. These glitches could range from software bugs to hardware malfunctions.
5. Battery or Power Issues
In some instances, insufficient battery power or power-saving modes on devices can cause this issue. They affect the OnePlus Ace 2 device’s capacity to sustain a consistent connection with the cellular network. This consequently causes voice call unavailability.
Part 2. Prominent Solutions For Cellular Network Not Available For Voice Calls Android
A myriad of purposeful solutions exists to resolve the TracFone cellular network not available for voice calls issue. These solutions are specifically designed to address various underlying causes. The aim of these solutions is to restore smooth connectivity for voice calls. Described below are the top 8 solutions to fix the “Cellular Network Not Available” error:
Method | Efficiency | Difficulty | Duration (Minutes) |
---|---|---|---|
Check Network Availability | Moderate | Easy | 5-10 |
Check Airplane Mode | Low | Easy | 2-5 |
Select Network Operator | Moderate | Moderate | 5-10 |
Restart Device | Low to Moderate | Easy | 3-5 |
Enable Roaming Settings | Moderate | Easy | 3-7 |
Update Android Smartphone | Moderate | Moderate | 15-30 |
Performing Factory Reset | High (Last Resort) | Difficult | 30-60+ |
Contact Carrier Provider | High (Specialized Help) | Moderate | Varies (Depends on Carrier Provider) |
Wondershare Dr.Fone - System Repair | Highest (Complex Issues) | Easiest | 5-10 |
Solution 1. Check the Availability of Cellular Networks
Before diving into complex fixes, the first thing to do is to check if nearby cell networks are available and how strong their signals are. It is an essential step when trying to fix the “Cellular Network Not Available“ error. This basic check ensures your phone is close enough to a working network tower, which matters for staying connected. It allows you to find out the availability of nearby cellular networks.
Moreover, with it, you can ensure your device is connected to a reliable network. This preliminary check sets the foundation for further troubleshooting.
Solution 2. Check the Airplane Mode of the Smartphone
Another crucial step in resolving this error involves ensuring that the Airplane Mode is disabled. This mode, when activated, disables all wireless connections. It also includes cellular networks, which could lead to connectivity issues. Follow these simple steps to check and disable Airplane Mode on your device:
Instructions: Swipe down on your phone’s screen from the top to access the Notification Panel, unveiling the Quick Settings tiles. Search for the airplane-shaped icon; if Airplane Mode is active, the icon will be highlighted or shown in a distinct color. Tap the Airplane Mode to turn off the Airplane Mode on your Android.
Solution 3. Selecting the Network Operator of the OnePlus Ace 2 device
In certain instances, manually selecting your network operator can help. It effectively resolves the “Cellular Network Not Available for Voice Calls Android“ error on your OnePlus Ace 2. By choosing the network operator manually, you ensure a deliberate connection to a specific carrier. This potentially bypasses issues related to automatic network selection. Follow these steps to select your network operator manually:
- Step 1. Access “Settings” on your OnePlus Ace 2, then tap on “Connections.” From there, navigate to “Mobile Networks” and proceed by selecting “Network Operators.”
- Step 2. Look for the “Automatically Select” toggle, which will be turned on. Toggle it off to see available networks and choose the one best suited to your device.
Solution 4. Restart Your Device
Sometimes, resolving the “Cellular Network Not Available for Voice Calls“ error on your OnePlus Ace 2 can be as simple as performing a restart. This basic troubleshooting step helps refresh the OnePlus Ace 2 device’s software. It clears temporary glitches and reestablishes essential connections, potentially resolving network-related issues. Follow these straightforward steps to restart your OnePlus Ace 2:
Instructions: Hold down the “Power” button until the Power menu emerges on the display. From there, select “Restart” to initiate the OnePlus Ace 2 device’s reboot process.
Solution 5. Enable Roaming Settings
There are situations where you’re in an area with weak or no coverage from your primary network provider. In such a case, enabling roaming settings on your OnePlus Ace 2 can sometimes resolve the issue at hand. Enabling roaming allows your device to connect to partner networks. This extends your coverage beyond your home network’s reach. Follow these steps to enable roaming settings on your OnePlus Ace 2:
- Step 1. Start by accessing your device’s Settings and tapping the “Connections” option. Here, scroll downward to press “Mobile Networks.”
- Step 2. Presently, you will encounter the “Data Roaming” option. Toggle this option on to enable data roaming on your device and resolve the issue.
Solution 6. Update Android Smartphone
Updating your OnePlus Ace 2’s OS to the latest version can often resolve performance issues. It can also fix network connectivity issues, including the “Cellular Network Not Available” error. Manufacturers regularly release system updates containing bug fixes and security patches. It also includes enhancements that can address underlying software-related problems. Follow these steps to update your Android smartphone:
- Step 1. In your device’s Settings, scroll through to find the “Software Update” option. Select it, and on the subsequent screen, verify the availability of any updates.
- Step 2. If an update is accessible, select the ‘Download and Install’ choice. Then, proceed by following the prompts displayed on the screen to finalize the process.
Solution 7. Performing Factory Reset
Performing a factory reset is a drastic but effective measure. It can resolve persistent software-related issues, including the “Cellular Network Not Available” error. Be aware that initiating a factory reset results in the deletion of all data and settings stored on your device. Hence, it is crucial to back up any vital information before proceeding with this action. Here is how to fix the Verizon cellular network not available for voice calls:
- Step 1. To access your device’s “General Management” section, navigate through Settings. There, tap on “Reset,” and select “Factory Data Reset” from the subsequent screen.
- Step 2. You will need to tap “Reset” to confirm your choice. Then, follow the on-screen guidelines carefully to complete the reset process.
Solution 8. Contact Carrier Provider
If you’ve exhausted all options and the issue persists, reaching out to your carrier provider for assistance is a viable solution. Carrier providers can offer specific insights and guidance regarding network-related issues. When connected to customer service, explain the issue you’re experiencing in detail. Contacting your carrier provider enables you to tap into their expertise and resources.
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Part 3. [100% Resolvable] Resolve Cellular Network Not Available For Calls Issues
Despite all your attempts, the cellular network not available for voice calls remains unresolved. It might state a more complex software-related issue or glitch within the OnePlus Ace 2 device. However, there’s a solution designed explicitly for addressing such complex issues. That software is Wondershare Dr.Fone, a comprehensive toolkit for Android devices. It stands out as the world’s first one-click Android repair tool.
Dr.Fone specializes in resolving a wide array of Android system issues, including the notorious black screen of death. With this tool, users can effortlessly restore their Android system to normal functionality.
Key Features of Wondershare Dr.Fone
- Fone’s advanced repairing mechanism has the ability to repair even the bricked Android devices.
- This tool supports more than 1000 models of Android devices across different brands for system repair.
- It boasts the highest success rate when it comes to fixing Android devices.
Dr.Fone - System Repair (Android)
Repair Android System Errors without Any Trouble.
- Fix your Android to normal, no skills required.
- Fix various Android system issues, stuck in boot loop , black screen , or won’t turn on , looping on start, etc.
- The high success rate in resolving Android system issues.
- Compatible with a wide range of Android devices and OS versions
- User-friendly interface with easy-to-follow steps.
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Steps Needed To Fix the Cellular Network Not Available for Calls Issue via Wondershare Dr.Fone
The following are the steps to resolve the Tracfone cellular network not available for voice calls using Wondershare Dr.Fone:
- Step 1. Open Wondershare Dr.Fone and Opt for System Repair
Launch the software. Then, navigate to the “Toolbox” section located in the left panel. Connect your OnePlus Ace 2 and proceed by choosing “System Repair.” Then, opt for “Android” to specify the OnePlus Ace 2 device type. On the subsequent screen, click “Start” to commence the repair procedure.
- Step 2. Provide Details of Your Android Device
The system automatically identifies the brand of the Android device undergoing repair. Afterward, choose the “Name,” “Model,” “Country,” and “Carrier” from the provided list options. If the OnePlus Ace 2 device is already unlocked, you can choose OPEN in the Carrier section. Then, confirm by checking the warning box indicating agreement and readiness to proceed. Click on “Next” to initiate the repair process for your OnePlus Ace 2.
- Step 3. Complete the Android Repair Process Successfully
Follow the guidance displayed on your device’s screen to access Download Mode. Once in, the firmware download begins automatically. During this process, the platform verifies and presents the firmware details. Select “Fix Now” to proceed with the installation of the firmware onto your OnePlus Ace 2. Since Android repair will result in the deletion of all data, input “000000” to confirm. This action initiates the system repair process.
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Conclusion
In conclusion, facing the “Cellular Network Not Available for Voice Calls“ problem on your OnePlus Ace 2 can be frustrating. This article has explored many ways to fix this issue. These include simple checks like turning off Airplane Mode to solutions like contacting your carrier. However, when facing persistent network problems, a tool like Wondershare Dr.Fone becomes the only hope.
Among the various methods discussed, Dr.Fone stands out as a top choice. Its thorough system repair function targets and removes complex software glitches. The tool’s easy interface, broad compatibility, and secure repair process make it perfect. It is ideal for users looking for a reliable solution beyond regular troubleshooting.
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Troubleshooting Guide: How to Fix an Unresponsive OnePlus Ace 2 Screen
Smart devices have become an integral part of our lives, and OnePlus Ace 2 phones are increasingly popular due to their advanced features and affordable prices. These phones offer numerous benefits, including high-quality cameras, fast processors, long-lasting batteries, and sleek designs.
However, like any other electronic device, OnePlus Ace 2 phones can sometimes encounter issues that may impede their functionality. One common problem that users face is an unresponsive screen, which can be frustrating and disruptive to daily activities.
This article will discuss some valuable solutions for dealing with OnePlus Ace 2 phone screen unresponsiveness. We will provide step-by-step instructions for troubleshooting and getting your phone back in working order. Whether you’re a novice or an experienced user, these tips and tricks will help you navigate this problem and get back to using your phone without any issues. So, let’s dive in and explore how to fix a OnePlus Ace 2 phone with an unresponsive screen.
What causes the OnePlus Ace 2 Screen unresponsive?
The OnePlus Ace 2 screen may become unresponsive due to various reasons. Here are some common situations and their possible causes:
During Use/Gaming: The screen may become unresponsive due to overheating when using or gaming on a OnePlus Ace 2 phone. This can be caused by running too many apps simultaneously or playing games for an extended period, especially on models such as the OnePlus Ace 2 9 Pro, which generates much heat during gaming.
**No Response When Touching the Screen:**Sometimes, the OnePlus Ace 2 screen may not respond when touched due to a faulty touch screen or display. This can happen due to physical damage or a manufacturing defect. Some OnePlus Ace 2 Nord 2 users have reported this issue.
After Dropping the Phone: If a OnePlus Ace 2 phone has been dropped, the screen may become unresponsive due to physical damage or a loose connection. This can happen to any model, including the OnePlus Ace 2.
Overheating, physical damage, and manufacturing defects are some common causes of OnePlus Ace 2 screen unresponsiveness, which may occur during use/gaming, no response when touching the screen, or after dropping the phone.
The common solutions to solve a OnePlus Ace 2 Screen unresponsive
Here are the three most common solutions to deal with phone screens being unresponsive, regardless of the brand:
Restart the OnePlus Ace 2 device
Restarting the OnePlus Ace 2 device is a simple and quick solution to an unresponsive phone screen. To restart the phone, press and hold the power button until the screen turns off, then press and hold the power button again to turn the phone back on.
Check the Charging Port and Battery
Sometimes, an unresponsive screen can be caused by a dead battery or a faulty charging port. To check for these issues:
Step 1: Plug the phone into a charger and wait for at least 30 minutes to see if the battery charges.
Step 2: Try a different charger or cable to see if the issue is with the charging accessories.
Contact the Pros
If the above solutions don’t work, contacting a professional is best. A trained technician can diagnose and fix the problem. Contact the phone manufacturer or an authorized repair center to get help with your phone.
For different OnePlus Ace 2 models, there may be additional solutions to consider:
Check the Phone’s Temperature
Sometimes, a OnePlus Ace 2 phone’s screen, specifically OnePlus Ace 2 8 Pro, may become unresponsive due to overheating. To check the phone’s temperature:
Step 1: Go to Settings > Battery > Battery Temperature.
Step 2: If the phone is overheating, let it cool down before using it again.
Reset to Factory Settings
A factory reset may help fix the problem if none of the above solutions work. Note that this will erase all data and settings on the phone, so be sure to back up your data before resetting. To reset the phone:
Step 1: Go to Settings > Additional Settings > Backup and Reset > Erase All Data.
Step 2: Follow the on-screen instructions to reset the phone.
Replace a New Screen
If the phone’s screen is physically damaged or cracked, it may need to be replaced. To replace the screen:
- Contact a professional repair center or the manufacturer for replacement parts and installation.
How to avoid OnePlus Ace 2 Screen being unresponsive?
To avoid OnePlus Ace 2 screen being unresponsive, here are some suggestions based on the possible causes:
Check Software Updates on Time
Make sure to regularly check for and install software updates on your OnePlus Ace 2 phone. These updates often include bug fixes and security patches that can help prevent issues like overheating and screen unresponsiveness.
Check Hardware from Time to Time
Regularly inspect your phone’s hardware components such as charging ports, battery, and screen for any signs of damage or wear and tear. If you notice any issues, get them fixed promptly to prevent them from causing further damage.
Avoid extreme temperatures
Keep your OnePlus Ace 2 device in a temperature-controlled environment. High temperatures can cause the screen to become unresponsive, and low temperatures can cause it to freeze.
Keep the screen clean
Dirt and debris on the screen can cause it to become unresponsive. Use a microfiber cloth to clean the screen regularly.
Reduce the number of running apps
Running too many apps at once can overload the system and cause the screen to become unresponsive. Close any apps you’re not using to free up system resources.
Use Wondershare Dr.Fone to Repair or Manage Your Data
Wondershare Dr.Fone is a helpful tool that can help manage and repair your phone’s data. It can be used to back up your data, transfer files between devices, and even fix issues like an unresponsive screen. Dr.Fone has the DF13 version to be launched, which includes more features to help manage your phone’s data effectively.
By following these suggestions, you can help prevent screen unresponsiveness on your OnePlus Ace 2 phone. Download Dr.Fone at https://drfone.wondershare.com/ to manage your phone’s data effectively and fix any issues that may arise.
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Conclusion
OnePlus Ace 2 phones offer numerous benefits, including high-quality cameras, fast processors, long-lasting batteries, and sleek designs. However, like any other electronic device, OnePlus Ace 2 phones can sometimes encounter issues, such as an unresponsive screen. The causes of an unresponsive screen may include overheating, physical damage, and manufacturing defects.
To deal with an unresponsive screen, users can try restarting the OnePlus Ace 2 device, checking the charging port and battery, or contacting a professional. Additional solutions for specific OnePlus Ace 2 models include checking the phone’s temperature, resetting to factory settings, or replacing a new screen. To avoid an unresponsive screen, users can check software updates on time, inspect the phone’s hardware, avoid extreme temperatures, keep the screen clean, and reduce the number of running apps. Dr.Fone is a helpful tool that can help manage and repair your phone’s data.
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- Author: Ariadne
- Created at : 2024-05-20 09:03:27
- Updated at : 2024-05-21 09:03:27
- Link: https://howto.techidaily.com/7-solutions-to-fix-error-code-963-on-google-play-of-oneplus-ace-2-drfone-by-drfone-fix-android-problems-fix-android-problems/
- License: This work is licensed under CC BY-NC-SA 4.0.