7 Solutions to Fix Error Code 963 on Google Play Of Oppo A59 5G | Dr.fone
7 Solutions to Fix Error Code 963 on Google Play Of Oppo A59 5G
People are increasingly complaining about Google Play Error Codes which pop-up during downloading, installing or updating an App via Google Play Store. Amongst these, the most recent and common one being Error Code 963.
Google Play Error 963 is a typical error which shows up not only when you try to download and install an App but also during App update.
Error 963 cannot be attributed to a particular App or its update. It is a Google Play Store error and is experienced by Android users across the world.
Error Code 963, just like any other Google Play Store errors, is not something difficult to deal with. It’s a minor glitch which can be fixed easily. There is no need to worry or panic if you see Error 963 on Google Play Store preventing your favorite App from downloading or updating.
Read on to find out more about the Google Play Error 963 and best ways to fix it.
Part 1: What is Error Code 963?
Error 963 is a common Google Play Store error which basically hinders Apps from downloading and updating. Many people get worried when Error Code 963 does not let them install new Apps or update existing ones. However, please understand that Google Play Error is not such a big deal as it may sound and can be overcome easily.
Error 963 pop-up message reads as follows: “cannot be downloaded due to an error (963)” as shown in the image below.
A similar message shows up even while you are trying to update an App, as shown in the screenshot below.
Error Code 963 is basically an outcome of data crash which mostly is seen in cheaper smartphones. There might another reason for Error 963 preventing Apps from downloading and updating, which is Google Play Store Cache being corrupted. People also speculate SD Card related issues as many-a-times external memory enhancer chips do not support large Apps and their updates. Also, Error 963 is very common with HTC M8 and HTC M9 smartphones.
All these reasons and more can handle with ease and you can continue to use Google play services smoothly. In the following segment, we will discuss various fixes to cure the problem to enable to you download, install and update Apps on your device normally.
Part 2: Easiest solution to fix Error Code 963 on Android
When it comes to the most convenient solution to fix error 963, Dr.Fone - System Repair (Android) cannot be missed. It is the most productive program that covers a wide range of Android issues. It ensures full safety while performing and one can fix the Android issues in a hassle-free way.
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This section will provide you the tutorial guide for how to fix error code 963.
Note: Before moving to solve the error 963, we would like to inform you that the process may result in wiping away your data. And therefore, we suggest you to make backup of your Oppo A59 5G prior to fixing this Google Play error 963.
Phase 1: Connecting and preparing the Oppo A59 5G device
Step 1 – To begin fixing error 963, run Dr.Fone after downloading and installing it on your PC. Now, pick out the ‘System Repair’ tab from the main screen. Thereupon, with the help of a USB cable, make connection between your Oppo A59 5G and PC
Step 2 – On the left panel, you’re supposed to choose ‘Android Repair’ and then click the ‘Start’ button.
Step 3 – On the following screen, you need to choose the appropriate details for your device like the name, brand, model, country/region etc. Later, go for warning confirmation and hit ‘Next’.
Phase 2: Taking Android device in Download mode for repairing
Step 1 – It is essential to get your Oppo A59 5G or tablet entered in Download mode. For this, following are the steps to be taken:
If the Oppo A59 5G device contains Home button:
- Turn the Oppo A59 5G device off and then keep holding the ‘Power’, ‘Volume Down’ and ‘Home’ buttons altogether for about 10 seconds. Next, release them all and push the ‘Volume Up’ key. This way, your device will enter the Download mode.
If the Oppo A59 5G device contains no Home button:
- Switch off your phone/tablet and press the ‘Volume Down’, ‘Bixby’ and ‘Power’ buttons for 10 seconds. Leave the buttons and then press the ‘Volume Up’ button for entering download mode.
Step 2 – Press the ‘Next’ button and then the program will commence the firmware downloading.
Step 3 – Upon successful downloading and verification of the firmware, the process of Android device repairing will begin automatically.
Step 4 – Within a while, the Google play error 963 will be vanished.
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Part 3: 6 Common Solutions to fix Error Code 963
Since there is no specific reason for Error Code 963 to occur, similarly there is no one solution to the problem. You may use any one of them below or try them all to never see Error Code 963 on your device.
1. Clear Play Store Cache and Play Store Data
Clearing Google Play Store Cache and Data basically means keeping Google Play Store clean and free from trouble-making data stored in respect of it. It is advisable to carry out this process regularly to prevent Errors like Error Code 963 from occurring.
Follow the steps given below to fix Error Code 963:
Visit “Settings” and select “Application Manager”.
Now select “All” to see all downloaded and built-in Apps on your device.
Select “Google Play Store” and from the options that appear, tap on “Clear Cache” and “Clear Data”.
Once you are done clearing Google Play Store Cache and Data, try to download, install or update the App facing Google Play Error 963 again.
2. Uninstall updates for Play Store
Uninstalling Google Play Store updates is an easy and quick task. This method is known to have helped many as it brings back the Play Store to its original state, free from all updates.
Visit “Settings” and select “Application Manager”.
Now select “Google Play Store” from “All” Apps.
In this step, click on “Uninstall Updates” as shown below.
3. Shift the App from SD Card to device’s memory
This method is strictly for certain Apps which cannot be updated because they are stored on an external memory card, i.e., SD Card. Such memory enhancing chips do not support large Apps and due to a shortage of space prevents them from updating. It advisable to move such Apps from the SD Card to the Oppo A59 5G device’s internal memory and then try to update it.
Visit “Settings” and select “Apps”.
From “All” Apps click on the App which is unable to update.
Now click on “Move to Phone” or “Move to internal storage” and try to download its update again from the Google Play Store.
Try updating the App now. If the Apps’s update does not download even now, DO NOT worry. There are three more ways to help you.
4. Unmount your external Memory Card
Error Code963 may also occur due to an external memory chip used in your device to enhance its storage capacity. This is very common and can be dealt with by unmounting the SD Card temporarily.
To unmount your SD Card:
Visit “Settings” and keep scrolling downwards.
Now select “Storage”.
From the options that appear, select “Unmount SD Card” as explained in the screenshot below.
Note: If the App or its update downloads successfully now, do not forget to mount the SD Card back.
5. Remove and Re-add your Google account
Deleting and re-adding your Google account in might sound a little tedious but it does not take much of your precious time. Moreover, this technique is very effective when it comes to fixing Error Code 963.
Carefully follow the steps given below to remove and then re-add your Google account:
Visit “Settings”, under “Accounts” select “Google”.
Select your account and from the “Menu” select “Remove account” as shown below.
Once your account is removed, follow the steps given hereunder to add it back again after a few minutes:
Go back to “Accounts” and select “Add Account”.
Select “Google” as shown above.
In this step feed in your account details and your Google account will be configured once again.
6. Special technique for HTC users
This technique is specially crafted fro HTC smartphone users who frequently face Google Play Error 963.
Follow the step-by-step instructions given below to uninstall all updates for your HTC One M8 Lock Screen App:
Visit “Settings” and find “HTC Lock Screen” under “Apps”.
Now click on “Force Stop”.
In this step, Click on “Uninstall Updates”.
This remedy is as simple as it sounds and has helped many HTC users to get rid of Error 963.
Google Play Errors are a very common phenomenon these days, especially Error Code 963 which usually occurs in the Google Play Store when we try to download, install or update an App. There is no need to worry if you see Error Code 963 pop-up on your screen as your device and its software are not to be blamed for Error 963 to suddenly surface. It is a random error and can be fixed easily by you. You do not need any technical assistance to deal with the issue. All you need to do is follow the steps introduced in this article to use Google Play Store and its services smoothly.
How to Fix Unfortunately, Contacts Has Stopped Error on Oppo A59 5G
Have you recently noticed a message stating “Contacts has stopped”? This is enough to take away all your peace. As, our native contacts app stashes all our useful contacts which are time and again needed by a user. It’s malfunctioning is enough to give us chills. But, why the Oppo A59 5G or any other Android device incurs such problems?
It can occur while you launch the app or while you’re in the app already finding the required contact or when any other application is trying to gain access to it. So, to rage a battle with this issue, you need to seek help of some powerful methods in killing down the issue of contacts app crashes. And, the best part is that you’ve secured yourself by reaching the right place. We will be taking an in-depth discussion on several methods that may prove to be helpful. Let’s read them up here now.
Part 1: Get Android system fixed in one click
We’re always in search of a method that provides handy solution in a quite speedy and hassle-free manner. There are hundreds of tips and tricks for the same. You never know the possibility of firmware being the major drawback. No amount of manual methods can beat the performance of Dr.Fone - System Repair (Android).It is capable of providing 100% solution to any kind of issues, your phone gets troubled with. It is designed with the technology of combating the problem of black screen of death, app crashes and several other issues. In just a single-click, ward off the issue and free your device with errors
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- Incorporates with 1-click technology to resolve any issues occurring in your Oppo A59 5G. Black screen of death, app crash, system crash, faulty issues etc.
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In this tutorial, we will learn the methodology of addressing the contacts keep stopping problem and gain triumph over it.
Step 1: Load program and draw connection of device
Download Dr.Fone - System Repair (Android) on PC. While program installs, use USB cable to connect device with system. From interface, tap on “System Repair” main window.
Step 2: Opt for Android Repair option
You’ll be directed to the “System Repair” screen where you have to opt for “Android Repair” options appearing over the left panel of the program. After that, do not forget to press “Start”.
Step 3: Key in device information
From following screen, fill the fields of “Brand”, “Name”, “Model”, “Country” and several other parameters. Then, tap on “Next” option to proceed further.
Step 4: Download Firmware package
Just follow the on-screen steps for booting your Oppo A59 5G into download mode. Then, hit the “Next” button to proceed with downloading the most suitable firmware package for your Oppo A59 5G.
Step 5: Repair Android phone
Once the software downloads, the program will automatically repair any issues irking over your phone. Now, your phone is all free from contacts error.
Part 2: 9 Common ways to fix “Unfortunately, Contacts Has Stopped”
2.1 Restart Android system
Our response to any minuscule issue is straightaway restarting phone. This helps in clearing out any problem that might have disrupt the functioning of phone. So, to fix the problem of “Contacts app won’t open”, you too can try out your hand in this method.
- Get hold of your Android system and long press the power button.
- This will fadeout the main screen and showcase several options from where you’ve to tap on “Reboot/Restart” mode.
Now, your device will quickly reboot the Oppo A59 5G device. Once, the Oppo A59 5G device regains its normal state, check whether the issue is coming again or not.
2.2 Clear cache and data of Contacts app
The cache memory basically stashes the copies of the concerned application. It is indeed a streak of copies of the desired app storing information and incurring additional space on the storage. This might be the reason why the contact app crashes rapidly on your Oppo A59 5G. Hence, it can prove to be a good remedy for this problem. Just follow down the steps mentioned below-
- First of all, go to “Settings” application from the app drawer or from the notification panel.
- Now, surf and select for “Applications” or “Apps & notifications”.
- Here, you need to browse for “Contacts” app and open it.
- On “Contacts” app, just tap on “CLEAR CACHE” and “CLEAR DATA” button. This will prompt the cache memory to be cleared.
2.3 Wipe cache partition
As we know the cache memories are the temporary files build by the firmware. These are of little importance as they are bound to become a bit more corrupted in nature. And sometimes, may indirectly become a hurdle for the working of contacts app. It is good if the Oppo A59 5G device is cleared off from the caches. Instead of manually wiping down the cache memory, we will understand how to clear off the cache partition in the following steps.
- From device, just power off your device. Then, press the “Volume Down + Power” button with “Home” combinations together.
- In a moment’s time, lose fingers from the “Power” button but do not release fingers from “Volume Down” and “Home” buttons.
- Once you view the “Android System Recovery” screen, just lose the “Volume Down” and “Home” buttons.
- Over the options available, just opt for “wipe cache partition” by tapping the “Volume down” button until the desired option is highlighted.
- Finally, push the “Power” key to give consent to the selection.
- After, the process is through there will be an option for “Reboot System Now”. Tap on it and restart the Oppo A59 5G device.
The root cause for detecting any problem is not very easy. You never know the overloading of Google + application might have directly impacted contacts app crashes. To resolve it, disabling it may prove to be a helpful solution. Here is the quick reference for disabling Google+ application.
- First of all, visit “Settings” from your Oppo A59 5G.
- In “Settings”, visit the “Application Manager” or “Applications” menu and browse for “Google +” app.
- From the application main page, you can choose to do either of the methods:
- Either, completely disable the application to work by pressing on “Force stop” or “Disable” feature.
- Or, brush away the unnecessary cache piled up on your storage by using “Clear Cache” functionality.
There will be a prompt stating that the application may misbehave. However, you must disable the feature and check whether it worked out for you or not.
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2.5 Update your device software
Many a times, we skip updating our device software thinking it is of less importance. In fact, one must not miss out the updates that occurs in phone. As, without the updates, the scope of some applications are affected to some extent. For its better functioning and avoiding issues like “contacts keep stopping”, here is how you should update device software.
- First and foremost, head on to “Settings” menu. Over there, click on “About Device”.
- There, you need to tap over “Software Update”.
The device will now check whether there are any updates available for your device. If yes, then update application right away.
2.6 Reset App Preferences
As stated, the malfunctioning of contacts can be due to be any unexpected reason. Hence, users can opt for resetting app preferences. This may prove to be helpful in brushing away the issue of “Contacts app won’t open”.
- Launch “Settings” app and surf for “Apps” or “Applications” option on your Oppo A59 5G.
- Just, tap over the three dots appearing at the upper right section and then tap on “Reset app preferences”.
- At last, just select “Reset default apps”.
2.7 Delete voicemail
Do you happen to exchange voicemails quite often? It can trigger to be the reason for contact app crashes. If your device happens to have a bulk of voicemails, you must get rid of them sooner or later. As, these might standout to be the prime reason for contacts stopping on Oppo A59 5G. If you’re unaware about the procedure of removing all kinds of voicemails, you can proceed to make use of the following steps.
- Start with, launching the “Google Voice” app.
- From there, duly opt for “Voicemail”.
- Just click on the press menu option and at last select “Delete” option.
2.8 Uninstall the downloaded apps
Some applications contain some unwanted advertisements and some elements of malware. This can be enough for disrupting the functionality of the built-in contact app won’t open. It is crucial for your phone to be detoxed from such elements. You need to manually scrap off such applications. Do, ensure to download the application from the genuine source for future use.
- On your Oppo A59 5G, just go to “Home” screen and tap on “Apps” icon.
- Then, tap on “Settings” icon followed by going to “Applications” or “Apps & Preferences” menu.
- After that, tap on “Menu icon” which will showcase the apps installed on device.
- Simply, open the app and hit the “Uninstall” button to brush away that app. Repeat the same with other application(s).
Now, check whether you’ve fought the battle with the problem or not.
2.9 Reset to Factory Settings
Last but not least, if all the methods falls flat to resolve the issue of contacts app won’t open. Then, it might be your device has some internal problem. This can be any software crash which might not be fixing with the aforementioned steps. That is where reset to factory settings may prove to be a good option. With this method, your phone will be cleared of all the components, settings and everything present in it. Here are is the comprehensive tutorial for biding bye to the problem of contacts app won’t open.
Note: Do ensure to take a backup of all the data available in your device. As, we don’t want you to regret afterwards.
- Just go to “Settings” and surf and select “Backup & Reset” option.
- You need to toggle on the option for performing the backup on your Google account.
- Then, tap on “Reset” button and then tick mark the option for resetting your phone.
Play Store Not Working On Oppo A59 5G? 8 Solutions Inside
A functional Google Play Store is crucial for Android users to access, update, and install apps. Unfortunately, common issues like your Google Play Store not working can disrupt this experience. If you find your Play Store misbehaving more often than not, don’t fret.
In this guide, discover reliable solutions when your Google Play Store is not responding. The article will teach you how to tackle these problems and ensure a seamless app experience. Don’t let technical glitches hinder your digital journey—follow these troubleshooting steps for a swift resolution. Explore the page below to learn more.
Part I. 7 Common Google Play Store Issues Users Encounter
The Google Play Store serves as the epicenter for Android users. It facilitates seamless access to a vast array of apps. However, encountering issues with the platform can impact the functionality of your device. Below are 7 common issues on why your Google Play Store is not responding.
Inability To Open the Play Store
The inability to open the Play Store leaves you without access to new apps or updates. The issue is often accompanied by error messages, which can leave you scratching your head.
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Crashing Issues
Frequent crashes undermine the stability of the Play Store. Users attempting to browse or download apps may find themselves abruptly kicked out of the application. It can disrupt your intended tasks and cause annoyance in the long run.
Not Responding Errors
The dreaded “Not Responding” message can bring usability to a standstill. Users navigating the Play Store may experience delays or complete unresponsiveness. It can lead to a frustrating and unproductive experience.
Download and Installation Failures
When downloads and installations fail, you will be unable to enjoy new apps or updates. This issue can be annoying when trying to access crucial software improvements or security updates.
Authentication and Account Issues
Problems with authentication and account access can lock users out of their Google accounts on the Play Store. It prevents users from purchasing or downloading apps. The issue not only hampers functionality but also raises security concerns.
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Connection and Network Errors
Persistent connection and network errors impede the Play Store’s ability to fetch data. It hinders users from browsing and downloading apps. The issue is frustrating in areas with unstable internet connectivity.
Part II. Why Does the Google Play Store Keep Stopping?
If you’re wondering why does Google Play Store keeps stopping on your phone, there can be several factors. Here are some of them below.
- **Network issues.**Unstable or poor internet connections can disrupt the communication between the Oppo A59 5G device and the Play Store. It can lead to frequent crashes.
- **Outdated Play Store version.**Running an outdated version of the Play Store may result in compatibility issues. The lack of essential updates can cause the application to stop unexpectedly.
- Cache and data accumulation. Over time, cached data and accumulated data in the Play Store can become corrupted. It can hinder the smooth operation of your phone and contribute to sudden stops.
- Google account problems. Authentication issues, incorrect credentials, or other problems with the linked Google account can disrupt the Play Store’s functionality. This can also lead to repeated crashes.
- **System glitches and bugs.**Inherent glitches and bugs within the Android operating system may affect the Play Store’s performance. They can cause your device to stop unexpectedly.
Part III.7 Quick Solutions To Resolve Play Store Not Working Issues
Encountering issues with the Google Play Store can be frustrating. It disrupts your ability to download, update, or access essential apps. Here are seven quick solutions when your Google Play Store unfortunately has stopped.
Clear Cache and Data
Revitalize your Google Play Store by addressing performance issues. Clearing cache and data can be a crucial step when troubleshooting malfunctions or glitches in the app. Here’s how.
- Step 1: Head to your device’s Settings and navigate to Apps or Application Manager.
- Step 2: Locate and select Google Play Store. Within Storage, choose Clear Cache and Clear Data. Confirm your action and restart the Play Store.
Update Play Store
Enhance your Play Store’s functionality by ensuring it’s up-to-date. This method suits those who haven’t updated their Google Play Store for a long time. Follow the steps below.
- Step 1: Open the Play Store app and tap the three horizontal lines in the top-left corner to access the menu.
- Step 2: Select Settings and scroll down to find the Play Store version. Install any available updates.
Check Internet Connection
Ensure a stable internet connection on your device. Switch between Wi-Fi and mobile data to identify connectivity issues. Restart your router or modem if problems persist.
Reset App Preferences
Restore your device’s app settings to default for improved functionality. Below are the steps.
- Step 1: Go to your device’s Settings and select Apps or Application Manager.
- Step 2: Tap the three dots in the top-right corner and choose Reset app preferences.
Re-add Google Account
Resolve Play Store issues by re-adding your Google account. Follow these steps in Settings to remove and re-add your Google account, ensuring a seamless and error-free experience.
- Step 1: Navigate to Settings and choose Accounts or Users & Accounts.
- Step 2: Select Google and remove the account. Re-add the Google account and verify if the Play Store functions properly.
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Uninstall Play Store Updates
This method troubleshoots Play Store problems by uninstalling updates. Here’s how.
- Step 1: Access Settings and go to Apps or Application Manager.
- Step 2: Find Google Play Store and tap on Uninstall Updates. Confirm the action and restart the Play Store.
Perform a System Update
Ensure your device’s overall stability by performing a system update to ensure the stable operation of the Play Store. Follow the steps below.
- Step 1: Access Settings, scroll down, and select System or Software Update.
- Step 2: Next, choose System update or Check for Updates and install any available system updates**.**
If you’re still asking yourself why my Google Play Store is not opening after conventional methods prove ineffective, it may lead you to explore third-party tools. As a final recourse, considering reputable tools like Wondershare Dr.Fone - System Repair introduces a fresh approach to troubleshooting your device.
Part IV. How To Repair Play Store Not Working With an Alternative
Repairing your Google Play Store can be swift and effective with Dr.Fone - System Repair. This tool offers advanced features to diagnose and fix various system issues without the advanced skills required. It provides a quick and efficient resolution for a malfunctioning Google Play Store. Follow these three simple steps to get started:
- Step 1: Begin by downloading and installing Dr.Fone - System Repair (Android) on your computer.
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- Step 2: Launch the program and connect your Oppo A59 5G to the computer using a USB cable. Choose the Oppo A59 5G device type and click Start to initiate the repair process.
- Step 3: Dr.Foneshould automatically detect the brand of your device. Next, choose the Name, Model, Country, and Carrier. Tick the checkmark and click Next to continue. Follow the on-screen instructions and wait for the repair process to complete.
- Step 4: Simply click Done on the prompt window displaying a confirmation message to exit the tool if your Oppo A59 5G starts successfully. In the event that the Oppo A59 5G device fails to start, select Try Again to initiate the process once more.
Bonus: What Else Can Dr.Fone - System Repair Do?
Beyond its utility in fixing Google Play Store malfunctions, Dr.Fone is known for its user-friendly interface and high success rate. Its ability to address a wide range of Android issues offers a comprehensive solution to various system-related problems. Below are the platform’s key highlights.
Key Features
- Fixes diverse Android issues. Dr.Fone - System Repair excels in resolving a multitude of Android problems. This includes a black screen, a boot loop, and bricked Android devices. Its comprehensive approach ensures you can rely on a single tool to tackle a wide range of system-related issues.
- Support for over 1000 Android models. Dr.Fone supports over 1000 Android models. The broad coverage ensures diverse devices can use the software to troubleshoot and repair their Android systems.
- User-Friendly interface. Dr.Fone is designed with simplicity in mind. It offers an easy-to-use interface that caters to both novice and experienced users.
- High success rate. The software boasts a high success rate in resolving Android issues. Its effectiveness in tackling various problems has garnered trust among users. It’s one of the go-to solutions for those seeking reliable and efficient system repairs.
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Conclusion
Addressing issues when your Google Play Store does not work is crucial for an uninterrupted Android experience. Follow the outlined steps to regain control and enjoy a seamless app experience. Don’t let frustrations linger; take immediate action for a hassle-free Google Play Store.
Lastly, having Dr.Fone - System Repair at your side offers a reliable solution for a wide range of Android concerns. Don’t worry if your Google Play store is not responding, and Dr.Fone can fix it in minutes.
- Title: 7 Solutions to Fix Error Code 963 on Google Play Of Oppo A59 5G | Dr.fone
- Author: Ariadne
- Created at : 2024-07-30 08:08:30
- Updated at : 2024-07-31 08:08:30
- Link: https://howto.techidaily.com/7-solutions-to-fix-error-code-963-on-google-play-of-oppo-a59-5g-drfone-by-drfone-fix-android-problems-fix-android-problems/
- License: This work is licensed under CC BY-NC-SA 4.0.